Develop Bugs

T989D Reception issues with Wind

I got an unlocked galaxy s2x and im currently using it with wind. Everything is fine when i have full bars in areas with good reception. In areas with poor reception such as my basement and certain parts of the city, it says I have 2-3 bars and the signal quality is around -93db and everything sucks after. My friends ask why they cant connect to me and people on the other end of my phone calls say that my voice is scrambled. For text and mms messages, when I try to send them it almost always fails.
Just wondering, anyone having similar issues? Is it my device? Are other people on the wind, moblicity or even telus networks also experiencing this?

My fellow co-workers and I just got this phone at work. And it seems a couple of us are having spotty issues. We are on Telus. We seem to be having more Hello? Hello? Can you hear me? moments then we did with our Telus Mike phones. I am running Juggernaut 4.1 and everyone else is stock. I am looking into trying a new radio.

it depends in your area
i'm on Wind no issues at all
see reference
http://community.windmobile.ca/windmobile/topics/excellent_reception_leslie_st_elgin_mills_rd_e
http://community.windmobile.ca/wind...ham_stouffville_hospital_ninth_line_church_st
http://community.windmobile.ca/wind...a_bandwidth_steeles_avenue_east_at_mccowan_rd
there's more if you want
http://community.windmobile.ca/windmobile/topics/good_reception_around_kennedy_14th_ave
http://community.windmobile.ca/windmobile/topics/horrible_reception_at_donald_cousens_pkwy_16th_av (they just fixed it, but this was before their fix)

Its strange though cause when I had my samsung vibrant, I was able to make calls and recieve messages in my basement. I decided to test my s2x and vibrant together in my basement. The vibrant had a db level of -103 and my s2x has -94db. I was able to make calls and people said my voice wasnt distorted at all. When I tried with the s2x again, people said they couldnt hear me or they said my voice was scrambled and distorted.
I dont know if its my radio or if its with wind. If its the radio, im hoping an update from telus would be able to fix it.

you can also try one of the custom ROMs from the DEV section
i'm running Jugger

vongola27 said:
I got an unlocked galaxy s2x and im currently using it with wind. Everything is fine when i have full bars in areas with good reception. In areas with poor reception such as my basement and certain parts of the city, it says I have 2-3 bars and the signal quality is around -93db and everything sucks after. My friends ask why they cant connect to me and people on the other end of my phone calls say that my voice is scrambled. For text and mms messages, when I try to send them it almost always fails.
Just wondering, anyone having similar issues? Is it my device? Are other people on the wind, moblicity or even telus networks also experiencing this?
Click to expand...
Click to collapse
I'll be honest with your half of your issue is WIND related. Not phone related. I use to be with Wind and I can tell you.. I hated it. I live in an apartment so even at times my phone (previously) would randomly disconnect itself and reconnects.. or I'd have 1 - 2 bars. I'm in the major city of Toronto so signal is no exception.. However.. its not the same.. as they say. The signal I receive from Wind was horrible. I had to go back with Telus and I've had next to no problem with Telus.

I have the exact same setup and not having that severe of a issue at all. I do have trouble with certain spots within toronto but most of the time it works fine.
Sent from my SGH-T989D using XDA App

vongola27 said:
My friends ask why they cant connect to me and people on the other end of my phone calls say that my voice is scrambled.
Just wondering, anyone having similar issues? Is it my device? Are other people on the wind, moblicity or even telus networks also experiencing this?
Click to expand...
Click to collapse
Sighx said:
I'll be honest with your half of your issue is WIND related. Not phone related. I use to be with Wind and I can tell you..
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Click to collapse
I'm not so sure that it is depends only with operator.
I'm leaving in Europe, but have similare problems with scrambled voice during phone calls and drops calls.
Before I used Samsung Vibrants, Captivate and Infuse. All of them works in same locations without any problems and voice quality was amazing.
I tested two different unlocked Herculeses t989, with two differnt operators and all available radio' modems for AT&T/Rogers Skyrockets and T-Mobile/Telus T-989. Both t-989 have same issues with all modems and voice quality worst compare Infuse/Captivate/Vibrant.
Both t989 runs stock rooted roms
My operator data range:
GSM/GPRS/EDGE 900Mhz/1800Mhz
UMTS/WCDMA/HSPA+ 2100Mhz

well in OP's case it's definitely Wind the phone network, if you go to the Wind forum, you can see people complaining the same thing with every and any cell phone ever built

I'd say 80% of it is Wind's fault, and 20% the phone. Flash the T-Mobile radio and see if it makes a difference. When I made the switch to Wind from Mobilicity, EVERY text would fail even though they have a tower less than a km from my house. I flashed the T-Mobile radio from Mr. X's thread and now I've had a dramatic change in service quality.
I wonder if I did that when I was with Mobilicity, maybe it would have made things better too :/

AllGamer said:
well in OP's case it's definitely Wind the phone network, if you go to the Wind forum, you can see people complaining the same thing with every and any cell phone ever built
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Click to collapse
People do complain but its also exaggerated and inflated by rumours by their competitors. I remember this Guy from bell who said its much better to go with them because wind phone calls will fail a third of the time which is simply not true. It fails maybe 1 out of 15 times and I'm not paying 80 dollars per month to be with Rogers or bell. If I'm paying the lowest rate on the market right now I'm gonna expect occasional failures in service.
Sent from my SGH-T989 using XDA App

i've never had a failed call
and if i do, is only when i have absolutely no connection as in Zero bars (which well it;s very obvious why lol )

Wow never a failed call? U must be on wind premium... Lol
Sent from my SGH-T989 using XDA App

Im also on wind. I agree with flashing your modem. I notice improvement on my coverage.

I can tell you right now its not wind. I've been with them for almost a year now and everything has been solid except when i go out of the city and I have to pay for extra roaming charges. I used my samsung vibrant (t959) on winds network since day 1 right till I got the s2x. I was able to make calls in my basement and in areas with 1-2 bars and everything just worked fine. With my s2x, when i have 1-2 even sometimes 3 bars, calls dont get connected through, my messages wont send or recieve, and my data doesnt work. I have to have the full 4 bars for it to be able to work well.

No reception issues here
I live in Kitchener and I've had the Optimus 2X and now the Galaxy S2X on WIND. I haven't noticed any differences in reception, but it could be that I just don't notice. My brother has the G2X now - there's a spot near the university that should be covered that I've been having issues getting a signal with. Perhaps I'll take his phone and test it out sometime.
I definitely don't have as much issue as the previous poster. Even with 2 bars of service my data and texting works fine. 0 to 1 bar is a little sketchy, but that's to be expected. I flashed the T-Mobile radio the second day I got this phone, just because I thought it would help.

i could be wrong but isn't there u can buy signal booster from telus?

androidsyrup said:
i could be wrong but isn't there u can buy signal booster from telus?
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Click to collapse
i don't think Wind sells Signal Boosters, and most people will not even know how to install one or want to afford one, as average price is around $350
if you buy one for Telus it will not offer AWS for Wind
so why would you want to get a signal booster from Telus? it does not compute

[Q] Thinking about exchanging my CDMA GN due to LTE signal drop

I've been using the Galaxy Nexus for about a month or so and have recently started to notice that the 4G signal will drop whenever I turn on the screen after some time in deep sleep. The signal meter will be fine, until I actually try to use some data. It typically takes about a minute to reacquire a signal, but the phone is essentially useless during that time.
As you can see in the screenshot, there are several red spots where the signal dropped out. I am not in a poor coverage area, and others with the same device do not have these issues. I saw this with a rooted 4.0.2 OTA and am still seeing it with a rooted, deodexed 4.0.4 rom (http://forum.xda-developers.com/showthread.php?t=1481613).
What do people think? Will exchanging the phone possible fix the issue? Is there anything Verizon can do to try and help me out? I'm basically just spitballing here, but this problem is making my phone very frustrating to use.

Are you rooted or stock? I don't have any issues with my 4G on stock or rooted with Gummy 0.7.6. I had an issue with an earlier root where my 4G would drop. I would disable / re-enable and it would start to work again. Maybe try rooting if you are not rooted????

zombiehaven said:
Are you rooted or stock? I don't have any issues with my 4G on stock or rooted with Gummy 0.7.6. I had an issue with an earlier root where my 4G would drop. I would disable / re-enable and it would start to work again. Maybe try rooting if you are not rooted????
Click to expand...
Click to collapse
Yes, I see this on rooted stock, as well as the ROM I referenced in the original post (supposedly deodexed 4.0.4 stock ROM)
EDIT: From several posts in the other thread, this issue is not isolated to me or my hardware so I probably won't bother exchanging the phone.

History of Signal ?
jjohns63 said:
I've been using the Galaxy Nexus for about a month or so and have recently started to notice that the 4G signal will drop whenever I turn on the screen after some time in deep sleep. The signal meter will be fine, until I actually try to use some data. It typically takes about a minute to reacquire a signal, but the phone is essentially useless during that time.
As you can see in the screenshot, there are several red spots where the signal dropped out. I am not in a poor coverage area, and others with the same device do not have these issues. I saw this with a rooted 4.0.2 OTA and am still seeing it with a rooted, deodexed 4.0.4 rom (http://forum.xda-developers.com/showthread.php?t=1481613).
What do people think? Will exchanging the phone possible fix the issue? Is there anything Verizon can do to try and help me out? I'm basically just spitballing here, but this problem is making my phone very frustrating to use.
Click to expand...
Click to collapse
Can you please tell me where you get that HISTORY screen from. Ive checked all menus in settings and I can not find it anywhere.
EDIT... Please ignore my post... I found it...

So, I'm having the same exact problems but i did a log cat to see what might be culprit.
I have narrowed it down to this:
02-08 11:21:51.912 E/IMSFW (415): IIL: Disconnected from '7467' socket
still have no idea what can cause it yet.
also if you switch to 3g it seems it doesn't happen so maybe its a sim problem on verizons lte network end?
11:22:40.029 E/IMSFW (415): ImsSMSInterface: Registration failed, go for retrying if isim nounce present
that's what i found so if anyone can clarify and maybe see if it is really on Verizons end as this is the 4th phone that has had this problem.

that1techguy said:
So, I'm having the same exact problems but i did a log cat to see what might be culprit.
I have narrowed it down to this:
02-08 11:21:51.912 E/IMSFW (415): IIL: Disconnected from '7467' socket
still have no idea what can cause it yet.
also if you switch to 3g it seems it doesn't happen so maybe its a sim problem on verizons lte network end?
11:22:40.029 E/IMSFW (415): ImsSMSInterface: Registration failed, go for retrying if isim nounce present
that's what i found so if anyone can clarify and maybe see if it is really on Verizons end as this is the 4th phone that has had this problem.
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Click to collapse
Hey fellas, I'm posting in this thread because it relates to the issue I'm facing. Coming from the Thunderbolt, I had no problems holding onto a LTE signal in Atlanta, but with my GNex, the signal just drops a lot (every half hour or so maybe), at work, at the store, wherever. It shows an empty signal bar with a small x, and says 'Searching for Service'.
This seems to happen only when I have it in LTE mode. I switched to CDMA under the 'Mobile Networks' settings window, and it was able to hold on to the 3G signal all day. I am starting to think if it is a LTE sim card authentication issue.
I'm going to VZW to see what I can do (I'm still within the 14-day window).

I'm having the Same issue holding onto a 4g signal in Savannah and Atlanta, cdma only is fine. Let me know what Verizon tells u cause they basically told me to wait for an update
Sent from my Galaxy Nexus using Tapatalk

xratede said:
I'm having the Same issue holding onto a 4g signal in Savannah and Atlanta, cdma only is fine. Let me know what Verizon tells u cause they basically told me to wait for an update
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Just came back, basically they said they can't do anything unless they replicate the problem, which they couldn't. (it was a random problem.). They told me to call customer service when I got that issue, so I have to see that at work tomorrow.
I tried a suggestion online where I updated my prl from the 15xxx version to the 52642 version. I did this by creating a contact with the following number
*22899
and dialing that contact. It went through a 'activation' process, with some elevator music, and the signal seems to hold.

what25 said:
Just came back, basically they said they can't do anything unless they replicate the problem, which they couldn't. (it was a random problem.). They told me to call customer service when I got that issue, so I have to see that at work tomorrow.
I tried a suggestion online where I updated my prl from the 15xxx version to the 52642 version. I did this by creating a contact with the following number
*22899
and dialing that contact. It went through a 'activation' process, with some elevator music, and the signal seems to hold.
Click to expand...
Click to collapse
Yea I did the prl update and it was fine for awhile but started back again a few hours later
Sent from my Galaxy Nexus using Tapatalk

I've updated to 4.0.4, 4.0.3, flashed just the radios, removed some card, hard reset, factory reset, just about everything u can imagine and still no luck. I'm tempted to file a claim with asurion(purchased gnex from a friend) and see if another gnex works with late but I don't wanna spend $99 for nothing
Sent from my Galaxy Nexus using Tapatalk

xratede said:
Yea I did the prl update and it was fine for awhile but started back again a few hours later
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
To this and post 10, I still have those data issues, but they are much less frequent on the 4.0.2 radio than the 4.0.4.
I got in touch with Verizon wireless online support, and they basically told me to wait till they release a software update. I asked for a new sim card (since I thought it might be LTE authentication issues), and they said it was a software problem, not a SIM problem.
I guess its a wait and see.

[Rogers] Not allowed by SIM

My original thread has not been moved from the old forum, so I'm just going to link it here:
http://forum.xda-developers.com/showthread.php?t=1757711&highlight=not+allowed+by+sim
Anyway, someone on HoFo posted that if you change your APN to non-LTE, the problem goes away. I did that yesterday and so far I haven't seen the error. However, my coworker did the same thing on his S3 and still got the error. This issue is specific to Rogers network, as other people used their unlocked Rogers S3 on other carriers and did not see the error, but once they put in Rogers SIM back in, it was back. I wish Rogers would get off their ass and fix it!

This happens also on Telus. Not sure if I've done this APN trick, but I have HSPA locked and the modem locked on 850mHz through the service menu *#2263#, and I still get this error sometimes.
a quick flight mode toggle always fixes it.

dektoud said:
a quick flight mode toggle always fixes it.
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Click to collapse
Yeah, same here. It's just annoying when you're in a hurry and need to make an urgent phone call.

Not sure if this helps but I sell cell phones and a memo was released by rogers stating its a error in the firmware and that when rogers reception drops or its out of range it will say this, instead of showing no signal. Its states rogers and samsung are working on a fix for it. Its probably more noticeable on the rogers network than others because they are currently working on expanding there network in most of Canada therefore its probably causing signal drops every now and then.
Sent from my SGH-I747M using xda app-developers app

still having this issue after OTA update
TELUS

Sorry to resurrect an old thread but I purchased an unlocked S3 about 3 weeks ago and I just got this error today. I was not able to make any phone calls until I used the flight mode trick. I thought this problem had been fixed? I'm with fido so it's part of the Rogers family.
Does anyone else still experience this issue?

haven't had this error since the last time i posted which was September
although i find it more often that my phone would lose reception in places or situations where before i would have reception, but just SIM error.
so my guess is that the phone hasn't yet reconnected to the network after losing reception (from underground parking etc) and before it was "showing" reception when it had none and came back with SIM error. now it just flats out says what's going on, which is no reception.

[Q]Unlocked T-Mobile Galaxy Note 2 on AT&T

I looked everywhere and cannot even come up a guess to my issue. I have an unlocked T-Mobile Galaxy Note 2, but switched carriers to AT&T and now having weird issues with the phone. I changed the APN settings, but I still get network drops during phone calls and syncing issues with phone numbers.
The phone will randomly drop a call and not be able to call back for about 5 minutes. I am not a noob and I can usually troubleshoot my own issues. Oh yeah, the phone was working fine on T-Mobile and only started the issues when I put a fresh AT&T sim card in it. It doesn't happen all the time either. I could go a week no problem, then three or four days with issues.
Any suggestions on what I should do?
Thanks a ton

lunchmeat78 said:
I looked everywhere and cannot even come up a guess to my issue. I have an unlocked T-Mobile Galaxy Note 2, but switched carriers to AT&T and now having weird issues with the phone. I changed the APN settings, but I still get network drops during phone calls and syncing issues with phone numbers.
The phone will randomly drop a call and not be able to call back for about 5 minutes. I am not a noob and I can usually troubleshoot my own issues. Oh yeah, the phone was working fine on T-Mobile and only started the issues when I put a fresh AT&T sim card in it. It doesn't happen all the time either. I could go a week no problem, then three or four days with issues.
Any suggestions on what I should do?
Thanks a ton
Click to expand...
Click to collapse
I have two TMobile Note 2s that work just fine on ATT. No dropped calls and data works fine. LTE reception seems a little lacking but other than that it's fine.

Try a new SIM.
How long have you been on AT&T? Post paid or a MVNO?

kozmo21 said:
Try a new SIM.
How long have you been on AT&T? Post paid or a MVNO?
Click to expand...
Click to collapse
It's actually my sister who has the phone now. I was using it on T-mobile with no issues. I gave it to her, then it started having these problems. Goes to and she gets a brand new at&t sim, still doesn't fix the issues.

AT&T No service

Resolved. Quick phone call to carrier. Needed to be activated with a signal.
Did anyone here with AT&T have a hard time getting the phone to activate?
I set the whole thing up over wifi with no Sim and used it for a couple of hours with no issues.
I needed my working phone for work so I didn't insert the Sim. When I got home I popped the Sim in and there was no service.
I tried inputting the apn and settings manually. The service would pop on then turn back off. I reset network settings. Didn't work.
I factory reset. Didn't work.
Of course a series on reboots, insert/eject Sim...
I've needed to do some work to get phone's activated before but this is different. The wifi turns itself off. The mobile data toggles on and off. And it heats up a bit. I tried doing a factory reset with Sim inserted but then when I tried to set it up, it could not connect to wifi with the Sim inserted. Remove it and wifi works again.
Im probably gonna go to AT&T tomorrow but this is weird. The phone is brand new.
Just thought I'd put it out there. Thanks

I'm on cricket. Only challenge was to provide cricket with an iphone imei so they could activate volte. I get volte but no wifi calling.
What device are you coming from?

gpz1100 said:
I'm on cricket. Only challenge was to provide cricket with an iphone imei so they could activate volte. I get volte but no wifi calling.
What device are you coming from?
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Click to collapse
Oneplus 5t. Pretty sure all I had to do was pop in the Sim.

I've had the OnePlus 7t (HD1905) for about 4 months now. Using AT&T and have had no problems at all with it. Popped the sim out of my OP6 and into the OP7t without skipping a beat.

foomanjackel said:
I've had the OnePlus 7t (HD1905) for about 4 months now. Using AT&T and have had no problems at all with it. Popped the sim out of my OP6 and into the OP7t without skipping a beat.
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Click to collapse
That was typically my experience too. But I even put the sim in my son's unlocked phone and it did the same thing. It was actually a relief because I thought that probably meant it was on the carrier's end. It was. I called tech support and they resolved it quick.

AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.

Ever find out about this? I've been using my OP7T with AT&T for a few weeks and once in awhile have this same issue twice now. Nothing you do restores it, but it finally starts working on it's own.

May sound like an odd question, but since some of you guys are using AT&T, can you share your APN settings?
My OP7T is having some weird issues where the wifi hotspot just stopped passing data to any device connected to it. I've reset the phone, all the devices, and tried every combo of APN settings I can find, but it just won't work. It worked fine for months, then nothing.