Related
how is it going everyone,
i got a problem, it's my first time. Some local shops asked my girlfriend 60€ to replace her camera glass, since we are not living with our parents and we are studying i just googled the problem and saw that glasses&co didn't cost that much so i'm still trying to be able to repair it. The problem seem to be only with the glass, i just ordered online this Toolkit:#291553644760 on ebay.it
hoping it will work, then i ordered this: #331623081947 on ebay.it
i was like: "too easy, something gonna go wrong" AND HERE IT GOES.
today i recived the camera without the lens, here is the problem, should i order a lens? is it easy to put in it? can i do it with my Toolkit or do i need no Toolkit at all? i hope you will answer soon because i have 7 days to send back the camera and try to order one with lens.
Anyway i found this lens, is it what i'm looking for? #351475263688 on ebay.it
BIG THANKS EVERYONE!
i hope someone gonna solve my problem, stay awesome!
Luigi from Italy
Anyone?
Anyone who knows more then me? Pleeease
So the camera still works right? and only the lens is broken?
If so, get this http://www.ebay.com/itm/Camera-Glas...668631?hash=item4aefdab897:g:36IAAOSwyQtV5sQL and watch this https://www.youtube.com/watch?v=aODndvN2zII to help you understand how to fix it.
Hope this helps
-
Does it work for sure? I don't wanna buy it for nothing, i already bought a camera case but it got no glass :/
luxor320 said:
Does it work for sure? I don't wanna buy it for nothing, i already bought a camera case but it got no glass :/
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Click to collapse
If your rear camera is working without issue and you just need the lens assembly, I found this on eBay. It says it's OEM (Original Equipment Manufacturer)
It's the gray colored one @$13.99. You would choose the color you need:
http://pages.ebay.com/link/?nav=item.view&id=151794398884&alt=web
I also found this for $8.99.
It doesn't say it's OEM:
http://pages.ebay.com/link/?nav=item.view&id=191680250481&alt=web
As I mentioned, if your existing rear camera is operating without issue, you just need to replace the lens assembly. You can return the camera you purchased and just replace the lens assembly in the correct color needed.
Search for an OEM lens assembly. If searching on eBay, find a seller with excellent feedback, etc. Choose your color and follow the video in the link from the previous post. Installation looks to be straight forward, although I'd do additional research to be certain.
It's really weird that it comes with no glass. Here is what i found http://www.witrigs.com/oem-camera-lens-for-lg-g4-black and need $14.99.
I ordered my Nexus 5X from bhphotovideo, shipping to Mexico. Sadly, I got a defective camera and bhphotovideo doesn't want to comply with customs here in Mexico so if I exchange my item I'll have to pay import taxes again (about 147 usd(even with this the phone was cheaper than buying it here in Mexico)).
I think the best option for me would be to replace the camera (it looks really easy) but I haven't been able to find a replacement camera module at a decent price.
Do you guys know a page where I could buy this? Or does someone knows when they might become available?
contact Google for a replacement/repair. they are usually better at customer service than LG. Ultimately call LG for a repair quote. It shouldn't be much.
what's wrong with it?
juryben said:
what's wrong with it?
Click to expand...
Click to collapse
There is a black spot in the camera
dpj52190 said:
contact Google for a replacement/repair. they are usually better at customer service than LG. Ultimately call LG for a repair quote. It shouldn't be much.
Click to expand...
Click to collapse
I think I'll try LG since they have offices here in Mexico, let's hope they help even though it was bought in the us
mate that looks more like dust between the lens and the back cover... i've seen this happen in a dslr where dust goes between the lens and the image sensor
if LG fails to repair your device (i say they will fix it) then you can always open it to clear the dust out.
renatofontes said:
There is a black spot in the camera
Click to expand...
Click to collapse
dpj52190 said:
mate that looks more like dust between the lens and the back cover... i've seen this happen in a dslr where dust goes between the lens and the image sensor
if LG fails to repair your device (i say they will fix it) then you can always open it to clear the dust out.
Click to expand...
Click to collapse
I think that the spot might be in the sensor itself but it is worth a try
Will removing the back cover void the warranty?
Well I tried opening an though I couldn't remove the black spot it moved to another place... so I'm guessing it some dust really really stuck to the inner lens?
Any ideas of what I can use to clean it?
renatofontes said:
Well I tried opening an though I couldn't remove the black spot it moved to another place... so I'm guessing it some dust really really stuck to the inner lens?
Any ideas of what I can use to clean it?
Click to expand...
Click to collapse
they sell cans that contain compressed air.. specially used for electronics.. you could try that if there's any opening around the lens.. but i doubt there will be any opening. to prevent dust going in, in the first place.
http://gokimco.com/blog/using-compressed-air-dusters-to-clean-electronic-circuit-boards
here's what it looks like
the first thing i'd do is try to figure out where the dust is sitting. most likely its just between the lens and the back cover lens which would make it really easy to fix
Today while sleeping I dropped my pillow on the charger of the nexus... and it fell to the floor
When I used the camera again the spot was gone and the camera is now working correctly D:
I got lucky I guess <3
Hello
Where may I a replacing screen for my Le Max 2? It has just fallen on the floor and is broken even though the touch screen is still working
thanks
Hope this helps. Check the store feedback before buying.
http://www.aliexpress.com/wholesale...030452&SearchText=le+max+2+replacement+screen
Good to know it can be done and there are spare parts around.
Always thought it was fatal with these newer "design over everything" phones.
neo299 said:
Hope think is helps. Check the store feedback before buying.
http://www.aliexpress.com/wholesale...030452&SearchText=le+max+2+replacement+screen
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Click to collapse
Thx for your reply. Can you say which lcd screen is made by LeTV or is there an LCD screen which is made by LeTV? Thx
I don't know. Perhaps someone else on the forum has that information. I think they sell original screens but it's best you contact the sellers directly before ordering.
lcarrere said:
Hello
Where may I a replacing screen for my Le Max 2? It has just fallen on the floor and is broken even though the touch screen is still working
thanks
Click to expand...
Click to collapse
Try Le TV service centre ????
Hi!
Any update since October? I`m facing the same issue. I have googled a bit and found some complaints related to LCDs from Aliexpress claiming that they are no so bright and blurry, sometimes with white spots.
I have also find only a glass replacement https://www.aliexpress.com/item/5-7...lgo_pvid=aec8908f-0e28-4202-a650-ab20f3981970
of a glass with digitizer: http://www.ebay.com/itm/for-LeEco-L...966586?hash=item58e23ffdba:g:z4wAAOSw-kdXxPkl
But... also a lot people claims that the LCD is almost inseparable from glass... Do anyone have an experience with only glass replacement?
I found a local service that claims to be able to do that.. but I do not know whether to trust them not destroy the LCD. The said, that they do not have an experience with Le Max 2 but with other phones.
Thanks
xjack03 said:
Hi!
Any update since October? I`m facing the same issue. I have googled a bit and found some complaints related to LCDs from Aliexpress claiming that they are no so bright and blurry, sometimes with white spots.
I have also find only a glass replacement https://www.aliexpress.com/item/5-7...lgo_pvid=aec8908f-0e28-4202-a650-ab20f3981970
of a glass with digitizer: http://www.ebay.com/itm/for-LeEco-L...966586?hash=item58e23ffdba:g:z4wAAOSw-kdXxPkl
But... also a lot people claims that the LCD is almost inseparable from glass... Do anyone have an experience with only glass replacement?
I found a local service that claims to be able to do that.. but I do not know whether to trust them not destroy the LCD. The said, that they do not have an experience with Le Max 2 but with other phones.
Thanks
Click to expand...
Click to collapse
If you can get the fast delivery, then you can give it a go. Although it's a risky operation,it might be alright in the end. The service should have some experience if they say that for other brands/phones they have succeeded. It might be ok, but always keep in mind that something might go wrong. And it's not worth waiting 2 months for the glass and another 2 for the display.
Edit: you can google the process and you will see how it's done for other phones. They need to have special devices.
valy_cta said:
If you can get the fast delivery, then you can give it a go. Although it's a risky operation,it might be alright in the end. The service should have some experience if they say that for other brands/phones they have succeeded. It might be ok, but always keep in mind that something might go wrong. And it's not worth waiting 2 months for the glass and another 2 for the display.
Edit: you can google the process and you will see how it's done for other phones. They need to have special devices.
Click to expand...
Click to collapse
Thanks for such a fast reply. I already did https://www.youtube.com/watch?v=cRqSyZk1SOU It seems to be very tricky. I have relatively fast delivery about 2-3 weeks so I`ll give it a try with only a glass an digitizer http://www.ebay.com/itm/for-LeEco-L...966586?hash=item58e23ffdba:g:z4wAAOSw-kdXxPkl.
I`ll write a review after the whole process is done for future reference
Very difficult. They make it look easy on youtube. I attempted a glass only repair on a nexus 6. You have to have correct amount of heat, and the LCD is very fragile. Too much heat will damage the display, but you need enough heat to soften the loca glue to be able to separate the glass from the lcd.. I even had a scientific dry bath at my disposal to get the right temp.. Not worth a home repair attempt IMO.
Cost of the le max 2 is just the reason I bought this phone (vs a $600+ device) and put on tempered glass from Ali express for less than $2. Will you consider replacing your phone for $200?
My wife broke her tempered glass protector twice on the max 2. Easy fix, just replaced the tempered glass cover. I'm just saying I learned the hard way, on a more expensive Nexus 6. I wasn't aware of tempered glass protectors then. Even after destroying my lcd (by trying a glass-only repair) and ending up buying the lcd+glass assembly, I still didn't get the phone's frame tight with the display assembly to make it acceptable.
I tried to repair lcd once for another phone. It took me 1h just to disassemble the phone, and half an hour more to try to carefully separate lcd from digitizer. I failed and then there was no point spending another hour puting the phone back together and had to throw all those tiny parts to the garbage. Think about this before you try.
Home repairs of such kind are a no go. This is why I encourage him to go to the repair shop where they do that kind of repairs to the screen. They do have a special heated plate with temperature adjustment, a vacuum device that eliminates any bubbles between the lcd and glass, etc. Also do note that not all the repair shops are doing this. Most of them are collecting phones for the specialized shops and charge an extra fee.
In conclusion, this kind of repair is not for everybody, and it would be best done in a specialized repair shop. For reference, check the following video:
I know it's written in romanian and for an Allview, but I guess that most of the things are understandable to get the idea of how complicated the whole process is for any home attempt.
So, after a month in repair center I have my phone back. The screen is an original one with digitizer changed. Between digitizer and screen there are some bubbles, buttons are switched, like back is on a left instead of right and the bugged issue... They are very undeterministic and do not always work and sometimes they work without even touching so... Apps are switching and so on... I needed to disable them and use gestures instead.
The repair was about 40USD and digitizer 15 USD... It is hard to say whether it was worth it or exchange the complete screen.
Hello, please help me.
I live in MAYOTTE, I have to order a new screen. I do not find any vendor who delivers in my country.
Mayotte : https://goo.gl/maps/m62kwSK7yC92
raphimor said:
Hello, please help me.
I live in MAYOTTE, I have to order a new screen. I do not find any vendor who delivers in my country.
Mayotte : https://goo.gl/maps/m62kwSK7yC92
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I'm the owner of the repair shop. I can take care of this phone, but I'm living on the other end of the world. Is there any career that can deliver something to you from Europe? I would like to make a video tutorial how to repair this phone, but mine one is working so there is no sense in repairing working phone...
CrazyPonkeyMen said:
I'm the owner of the repair shop. I can take care of this phone, but I'm living on the other end of the world. Is there any career that can deliver something to you from Europe? I would like to make a video tutorial how to repair this phone, but mine one is working so there is no sense in repairing working phone...
Click to expand...
Click to collapse
Yes of course. I can receive a parcel from europe thanks to CHRONOPOST
raphimor said:
Yes of course. I can receive a parcel from europe thanks to CHRONOPOST
Click to expand...
Click to collapse
I can personally recommend this vendor. https://www.aliexpress.com/item/For...32820735893.html?spm=a2g0s.9042311.0.0.xEXMor
Replacing the screen + digitiser on this model is pretty easy provided you have access to a hot air gun. Took me about 15 minutes and I'm in NO WAY a pro. For the price of a new screen I definitely wouldn't attempt a digitizer-only repair.
mikeysteele said:
I can personally recommend this vendor. https://www.aliexpress.com/item/For...32820735893.html?spm=a2g0s.9042311.0.0.xEXMor
Replacing the screen + digitiser on this model is pretty easy provided you have access to a hot air gun. Took me about 15 minutes and I'm in NO WAY a pro. For the price of a new screen I definitely wouldn't attempt a digitizer-only repair.
Click to expand...
Click to collapse
Wow.... That's cheap enough to order one and have it just in case.....
Thanks for the link
I have brought this one.
https://www.aliexpress.com/item/Gra...32799506808.html?spm=a2g0s.9042311.0.0.HsyGUO
And I can say, It's same as the original one in every detail(Even production date so close). Replacement is very easy with tool that came with screen.
BTW, You have to buy glue(B6000,E7000,T8000 or whatver) for fix it in place.
My op3 camera suddenly failed to focus. It was running good for 3 months before. It has no drop or any physical damage. The phone is in very good condition. I tried to reset the ROM, use other camera apps, but the same.
Now file a RMA ticket, but no one pick it up.
How many of you encountered the same camera issue, when it was and how to u fix the problem
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
Same problem for me, I just submitted a ticket on Oneplus support :/
I'm having the same problem, really annoying. But however sometimes it works, not perfect though (flickering and kind of refocussing all the time).
I've found a YouTube-Video showing how to fix this issue:
https://www.youtube.com/watch?v=kCBMKWImCzA
Check his channel to find before & after fix videos.
I'm going to try it tomorrow when my needed tools arrive. Gonna post my results here.
FuNcY said:
I'm having the same problem, really annoying. But however sometimes it works, not perfect though (flickering and kind of refocussing all the time).
I've found a YouTube-Video showing how to fix this issue:
https://www.youtube.com/watch?v=kCBMKWImCzA
Check his channel to find before & after fix videos.
I'm going to try it tomorrow when my needed tools arrive. Gonna post my results here.
Click to expand...
Click to collapse
So it's me back again, have just tested this method seen in the video.
And against my expectations it actually worked!
It's pretty simple and can save you a few op3-less weeks due to sending it back.
But you should / must have those tools like that screwdriver.
+1
The camera focus on my 1+3 was steadily getting worse. So bad that I could not take any images at all without them being blurred.
RMA for a repair from 1+ website, Tuesday, picked up Wednesday, with them on Thursday. Going through the checks ATM. Nice fast turn around. Hoping it gets repaired next week and I get it back Friday. Doubt it though,as some of the time scales I have been reading online state 3-4 weeks.
ptoner said:
The camera focus on my 1+3 was steadily getting worse. So bad that I could not take any images at all without them being blurred.
RMA for a repair from 1+ website, Tuesday, picked up Wednesday, with them on Thursday. Going through the checks ATM. Nice fast turn around. Hoping it gets repaired next week and I get it back Friday. Doubt it though,as some of the time scales I have been reading online state 3-4 weeks.
Click to expand...
Click to collapse
Same here, How much you paid for RMA.
FuNcY said:
So it's me back again, have just tested this method seen in the video.
And against my expectations it actually worked!
It's pretty simple and can save you a few op3-less weeks due to sending it back.
But you should / must have those tools like that screwdriver.
Click to expand...
Click to collapse
Can you check if OIS is functional after that "operation"?
Aroun_ said:
Same here, How much you paid for RMA.
Click to expand...
Click to collapse
In warranty is free, use the ticket facility on the oneplus website. There is a RMA request section.
Sent from my ONEPLUS A3003 using Tapatalk
---------- Post added at 07:20 PM ---------- Previous post was at 07:18 PM ----------
Jongla said:
Can you check if OIS is functional after that "operation"?
Click to expand...
Click to collapse
But why not send it back. You have just voided the warranty and can no longer send back to base under warranty for a repair. So saving a week or two is actually a bad thing to do if you get another issue.
Sent from my ONEPLUS A3003 using Tapatalk
FuNcY said:
I'm having the same problem, really annoying. But however sometimes it works, not perfect though (flickering and kind of refocussing all the time).
I've found a YouTube-Video showing how to fix this issue:
https://www.youtube.com/watch?v=kCBMKWImCzA
Check his channel to find before & after fix videos.
I'm going to try it tomorrow when my needed tools arrive. Gonna post my results here.
Click to expand...
Click to collapse
Did you face somewhat like this issue
https://drive.google.com/file/d/0BzpfzjJCZOYsRlRKclJDRnZhWWM/view?usp=drivesdk
How did you go about fixing it?
Did you try the youtube fix
Did it work?
Well, I fixed mine
bhavstech said:
Did you face somewhat like this issue
https://drive.google.com/file/d/0BzpfzjJCZOYsRlRKclJDRnZhWWM/view?usp=drivesdk
How did you go about fixing it?
Did you try the youtube fix
Did it work?
Click to expand...
Click to collapse
Sup,
Thanks for the video - I'm having absolutely the same issue (screen tearing, glitching (like in your video)), but for the most annoying part - time to time unable to focus. It feels like you need to hit a phone with a finger so "stuck" camera could start focusing on something.
So from my understanding - OnePlus 3 smartphone has a camera module with hardware stabilization (not software)? If so, it got broken and is not working (as you mentioned - steadily getting worser and worser). I believe there 2 possible fixes:
1. Get a camera module replacement from ebay or any other online shop and fix it yourself:
Proper solution to fix a broken part.
Smartphone will work as it used to be
It costs money and forces you to wait for camera module to arrive.
2. Apply a fix demonstrated in this video: https://www.youtube.com/watch?v=kCBMKWImCzA
Looks like hardware stabilization wouldn't work anymore (really).
It faster, dirtier and cheaper solution rather than changing camera module.
It's free
So what happens under the hood all I see is that you apply a piece of iron metal (do not be confused, not a piece of paper) near the camera module (the type of metal which is being pulled by magnet). Camera inside the camera module will be pullet by metal (magnetic power) and it will be steady + somehow focus starts to work.
Also, for your reference, I just took a picture after applying this fix to my smartphone - can you see where I got that piece of metal from? Yeah - from the freaking pen spring by cutting part of it using pliers!
erikasnoske said:
Sup,
Thanks for the video - I'm having absolutely the same issue (screen tearing, glitching (like in your video)), but for the most annoying part - time to time unable to focus. It feels like you need to hit a phone with a finger so "stuck" camera could start focusing on something.
So from my understanding - OnePlus 3 smartphone has a camera module with hardware stabilization (not software)? If so, it got broken and is not working (as you mentioned - steadily getting worser and worser). I believe there 2 possible fixes:
1. Get a camera module replacement from ebay or any other online shop and fix it yourself:
Proper solution to fix a broken part.
Smartphone will work as it used to be
It costs money and forces you to wait for camera module to arrive.
2. Apply a fix demonstrated in this video: https://www.youtube.com/watch?v=kCBMKWImCzA
Looks like hardware stabilization wouldn't work anymore (really).
It faster, dirtier and cheaper solution rather than changing camera module.
It's free
So what happens under the hood all I see is that you apply a piece of iron metal (do not be confused, not a piece of paper) near the camera module (the type of metal which is being pulled by magnet). Camera inside the camera module will be pullet by metal (magnetic power) and it will be steady + somehow focus starts to work.
Also, for your reference, I just took a picture after applying this fix to my smartphone - can you see where I got that piece of metal from? Yeah - from the freaking pen spring by cutting part of it using pliers!
Click to expand...
Click to collapse
i got it fixed from service center they replaced the camera module in half an hr
bhavstech said:
i got it fixed from service center they replaced the camera module in half an hr
Click to expand...
Click to collapse
I've ordered camera module from ebay and replaced by myself. I confirm it's hardware related. And that camera module doesn't cost much by the way! Optical stabilisation is back!
Tried placing two staples in that gap and taped them in. Camera focuses correctly now, but it has a shake causing blur. Buying a new camera and toolkit off amazon for $13, will report back when installed.
My camera is now taking blurry photos. Will have to order a new camera module once back from holiday. Not happy that most of my photos on holiday are blurred.
Sent from my ONEPLUS A3003 using Tapatalk
erikasnoske said:
I've ordered camera module from ebay and replaced by myself. I confirm it's hardware related. And that camera module doesn't cost much by the way! Optical stabilisation is back!
Click to expand...
Click to collapse
Could you give link to the ebay which module worked for you? and what procedure did you use it to replace?
Now replaced my rear camera and seems to have fixed the blurred photos. Will have to test it for a few days. Straight forward to replace the camera.
Sent from my ONEPLUS A3003 using Tapatalk
spetrie said:
Now replaced my rear camera and seems to have fixed the blurred photos. Will have to test it for a few days. Straight forward to replace the camera.
Click to expand...
Click to collapse
Can you share a link to the camera replacement that you bought?
willbur73 said:
Can you share a link to the camera replacement that you bought?
Click to expand...
Click to collapse
Ifixit website. Has the video instructions and links to rear camera and the tools you need. All in around £14 with tools and postage. I opted for 10 - 20 day postage option and received it after 6 days. About 30 minutes to replace rear camera.
Sent from my ONEPLUS A3003 using Tapatalk
OnePlus rear camera fix
spetrie said:
Ifixit website. Has the video instructions and links to rear camera and the tools you need. All in around £14 with tools and postage. I opted for 10 - 20 day postage option and received it after 6 days. About 30 minutes to replace rear camera.
Sent from my ONEPLUS A3003 using Tapatalk
Click to expand...
Click to collapse
I replaced the camera after waiting 20 days to receive it from China. All went well with removal and installation, but alas still no focus when I booted the phone up. I read on this thread a comment from Erika snorkeling from June 18th (I believe) about taking the coil off the spring from a pen. I installed it, taped in place........and VOILA!!! It worked like a charm. Close up focus and pictures taken outdoors were perfect - even when blown up the detail was back. Just thought I'd comment on such a fantastic, but simple, fix. Kudos.:good:
Title says it all. I have NO idea how the glass shattered but I just found it like that today. Any tips as to what I can do to fix this would be nice
ThatAngryGnome said:
Title says it all. I have NO idea how the glass shattered but I just found it like that today. Any tips as to what I can do to fix this would be nice
Click to expand...
Click to collapse
Mine was broken as well, however, my whole phone was broken, so I had the back casing, back glass and camera lens, and screen all replaced.
What I can tell you is that the camera lens is a part of the back glass assembly. Ubreakifix can replace it. I think it's around $100. Note that this is the only part that they didn't have in stock for my repair (no store within 50 miles had the back glass, despite all of them having the metal casing and front screen), so your local store may need to put in an order.
gettingerr said:
Mine was broken as well, however, my whole phone was broken, so I had the back casing, back glass and camera lens, and screen all replaced.
What I can tell you is that the camera lens is a part of the back glass assembly. Ubreakifix can replace it. I think it's around $100. Note that this is the only part that they didn't have in stock for my repair (no store within 50 miles had the back glass, despite all of them having the metal casing and front screen), so your local store may need to put in an order.
Click to expand...
Click to collapse
For my 2XL, I was able to remove the glass shards and glue using a hairdryer, it seemed to be the same exact process as it is for other phones (I've done this with the Galaxy S6). Ubreakifix does fix it though, but a $100 is way too pricey for a simple glass replacement IMO.
I have a dbrand skin on my device, so I can't check if the entire back glass is broken or not. It doesn't sound or feel like it is broken though. I can't see why it would be broken since I have a case on my phone. From what you know, does the camera lens breaking mean that the entire glass is broken?!
Unfortunately I don't have a Ubreakitifix remotely near me. I'll continue to look for solutions though.
ThatAngryGnome said:
For my 2XL, I was able to remove the glass shards and glue using a hairdryer, it seemed to be the same exact process as it is for other phones (I've done this with the Galaxy S6). Ubreakifix does fix it though, but a $100 is way too pricey for a simple glass replacement IMO.
I have a dbrand skin on my device, so I can't check if the entire back glass is broken or not. It doesn't sound or feel like it is broken though. I can't see why it would be broken since I have a case on my phone. From what you know, does the camera lens breaking mean that the entire glass is broken?!
Unfortunately I don't have a Ubreakitifix remotely near me. I'll continue to look for solutions though.
Click to expand...
Click to collapse
Broken lens definitely doesn't mean the back glass is broken. I took the glass out of mine and took great photos with the lensless camera until I had it fixed (my CC company paid the repair).
Not sure any options for repairing outside of Ubreakifix (or Google's other repair partner who I can't remember) or getting it done by sending it in to Google. Don't think parts are widely available online yet.
gettingerr said:
Broken lens definitely doesn't mean the back glass is broken. I took the glass out of mine and took great photos with the lensless camera until I had it fixed (my CC company paid the repair).
Not sure any options for repairing outside of Ubreakifix (or Google's other repair partner who I can't remember) or getting it done by sending it in to Google. Don't think parts are widely available online yet.
Click to expand...
Click to collapse
Yep parts aren't available online yet :/ But your comment gave me the idea to check up on my credit card and see if they'll pay for it since I've only had the phone for like a month. I'll be driving close to a Ubreakifix location soon anyways, so I think that's the best course of action. Hopefully this means I can keep my waterproofing on my phone which would be lost with a DIY repair.
Thanks for your help man!
Here was my experience. Good luck!
https://forum.xda-developers.com/showpost.php?p=74594202&postcount=7
My Pixel 2 xl was in a case 100% of the time and my camera cover also shattered for no reason that I know of. It seems like they may have a problem with this. I do know around the time frame it shattered was when I was going from 70 degree room to -15 deg for a while snowblowing, then back in the house. There was nothing in my outer pocket that could of caused the shatter. I've seen too many other posts about the camera cover cracking by itself and not the entire glass back cover.
I don't know if it is or not, but the camera cover should be made out of the same glass on the front of the phone. Camera still works but it's loose inside after removing the small shards and sometimes I get jello like wave wobble while trying to focus. I'm going to wait and see if more people report this before I send it in to fix it which was quoted by ubreakifix local sioux falls store minimum of $130 and up to $220 if they can't reuse the LCD screen after taking it off. They said they have to remove the front screen to get to the back to replace the camera and cover.
I am having the same issue. I bought a supposedly really good cover for it through Spigen and the lens on the back camera somehow shattered (haven't dropped it and have no idea how it broke). The back glass isnt broken at all, just the lens glass. Surely this must be a google issue. I contacted Google and they gave me some phone number and I rang and left a message days ago and was a weird answering machine and no one has called me back. Prettty dissapointed with the Google Pixel 2xl and wishing I had of got another Samsung. (I am in Australia)
pixel shatterred lens
Same thing.
My pixel 2 is in perfect condition inside a case.
The lens section of the back is broken... I can still luckily use it perfectly AFTER 2-3 months? There were extreme temperatures though so.
I just chatted with google and they told me to get it replaced with their repair dealers......
I got mad after that.
REALLY? HELL NO.
I need to file a claim with my CC soon about this too since google will do nothing.
I looked online all these phones using badly manufactured glasses.
look up wiki Spontaneous_glass_breakage
The repair cost would be about 10 dollars if I do it myself when the parts come out.
This is not limited to google, but samsung, lg, etc all of them.
Google and android manufactures wants me to pay 70-80 dollars to repair it with their authorized repair shop....
When it was their neglect NOT MINE.
NO damage in any other section of the pixel 2 phone. This is beyond ridiculous
I'm really disappointed.
My camera lens broke this week as well. Always keep the phone in a case and have not had any drops. At least on mine it's not large - its just the faintest hairline crack that runs halfway across the lens. Not at all like the break pattern I would expect to see if something hit it.
Luckily I have Fi device protection on this phone, but even with that I will have to temporarily shoulder the cost of the replacement device until they receive my current phone. So... just gonna live with it for the time being until next payday rolls around. :/
Hey! I'm a journalist and had the same thing happen to my phone. Would you be interested in talking? This seems to be a really common problem and Google says no one has told them about it.
Protection
I also had mine break within the first week that I got it--- I NEVER dropped it. Google nor Verizon would do anything. Just paid $200 for a replacement device but I do not want to start it up without having a way to protect this delicate glass. What can I do to protect this? Called Google to ask about protecting it and all they recommend is buying the Google case, WHICH I ALREADY HAD. Thinking about buying a liquid screen protector and applying that to the lens, thoughts on this?
I have a Google pixel XL 2 from Verizon. Have total mobile protection through asurion. I use my camera frequently never had issues. Ironically on my daughters birthday the other day I went to take pictures of her opening gifts and noticed a line. Turn phone around. Low and behold my camera glass lens is broke. I removed Glass and tried to continue to take pictures and as another poster stated the lens was loose and didn't properly focus so pictures weren't at sharp. I called asurion to file claim they said they would send a replacement as soon as tomorrow for a $200 deductable. I explained it was only glass covering back camera lens didn't seem to deem a $200 deductable it's not a broken screen. They said they didn't offer repair only replacement hence the high deductible. My lens broke from what I don't know. No blemishes on phone. Never dropped it. Had a Spigen rough armor from day one that has bumper around camera. And don't put it in any compromising position. Upon research and wide spread accounts of spontaneous broken back lens with no idea how it happened I felt maybe Google would fix it for free. Contacted customer service and was told to contact ubreakifix which I did there's one not to far from me. They said it would be $110 to replace back camera. Not as much as insurance deductible but still pricey for what I believe to be a hardware defect of LG/Google themselves as opposed to the fault of owner.
Search "replacement glass pixel 2 xl"
https://www.youtube.com/watch?v=xGcNccfpacE
I seen that but it doesn't seem to offer just glass covering camera on the part supplier links he provides just the back glass panel and the entire camera itself. I don't think the camera is damaged just the glass and it was only glued in. I found one dirt cheap but it claimed to only fit only. the smaller pixel 2 and not the XL variant which I thought they had the same camera?