Hi, I am mentally challenged and needs one-on-one help. I want to unlock and release my Samsung Galaxy Note 3 to switch to a government program carrier who also uses T-Mobile. The device is from T-Mobile. Right now, I am stuck with money, moving into low-income-housing apartment and I need help to stay connected. I've seen people somehow unlock and release their devices from cerriers before being paid in full. Please help me to do the same on here for my Note 3 then all I need to do is go to the store for goverment provider service to purchase a SIM card. My text is 405-593-8077 and I really need help, please. My only option is to buy a device at a pawn shop, which is scary cuz I dunno why they were pawned. The store has been waiting for a few weeks for S3 to arrive, so I either wait for the S3, or unlock to release my N3 or buy a device at a pawn shop. I need at least 1GB. Their Nokia Lumia 520 and iPhone 4 has 512mb of RAM. So my options are limited. I dunno why the S3 shipment from provider to warehouse are late. Help me on how to unlock, please. If ya don't want to text, then eMail at [email protected] is fine. I've had several one-on-one help here before. Please help.
ThunderOKC said:
Hi, I am mentally challenged and needs one-on-one help. I want to unlock and release my Samsung Galaxy Note 3 to switch to a government program carrier who also uses T-Mobile. The device is from T-Mobile. Right now, I am stuck with money, moving into low-income-housing apartment and I need help to stay connected. I've seen people somehow unlock and release their devices from cerriers before being paid in full. Please help me to do the same on here for my Note 3 then all I need to do is go to the store for goverment provider service to purchase a SIM card. My text is 405-593-8077 and I really need help, please. My only option is to buy a device at a pawn shop, which is scary cuz I dunno why they were pawned. The store has been waiting for a few weeks for S3 to arrive, so I either wait for the S3, or unlock to release my N3 or buy a device at a pawn shop. I need at least 1GB. Their Nokia Lumia 520 and iPhone 4 has 512mb of RAM. So my options are limited. I dunno why the S3 shipment from provider to warehouse are late. Help me on how to unlock, please. If ya don't want to text, then eMail at [email protected] is fine. I've had several one-on-one help here before. Please help.
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Click to collapse
Since the carrier you're talking about also uses T-Mobile, I'm about 90% sure the phone will not need to be unlocked to use the service. My T-Mobile N900T Note 3 isn't unlocked and I've tested all kind of carriers that utilize their service. Other than my contract SIM I've tested T-Mobile's prepaid, Family Mobile, and MetroPCS and all work perfect since they use the same service and can use identical APN's. However, if you do want to have the phone unlocked to make sure, it's very simple. As long as it's been active on your account for at least 40 days and the account is in good standing (no past due bill) then T-Mobile is obligated to provide you with an unlock code for it if you call and request it.
Now the part about releasing the device before the bill is paid in full, I'm pretty sure you will not have to do that either. That is unless you purchased it under their Equipment Installment Plan (EIP) and you're still paying for the phone. As long as you own the device then I do not believe they can Blacklist it at all. The only time they Blacklist them is for the EIP I explained, and you just stopped paying your bill, or if you reported it lost or stolen.
Sent from my SM-N920T using Tapatalk
The service got suspended and I didn't turn it on. So now what? Any way I can still unlock? Or just buy a ph on eBay or at pawn shop?
ThunderOKC said:
The service got suspended and I didn't turn it on. So now what? Any way I can still unlock? Or just buy a ph on eBay or at pawn shop?
Click to expand...
Click to collapse
Go here and enter your IMEI number.
https://swappa.com/esn
It will tell you the status and if the phone is still clear to use or not.
Sent from my SM-N920T using Tapatalk
Related
So I rooted my phone, and all was well, but T-Mobile has my service suspended now, after I'm suspended, I decide I'm going to reflash with RA-Dream-v1.2.3, so I Unroot, install The Stok SAPPIMG.nbh file, and now find that I'm not able to get past The Google Account thingy. My phone is locked to T-Mobile, and they refused to give me The Unlock Code, and I don't know anybody else that uses T-Mobile. Can someone help me out? I don't have 25 bucks to pay for an unlock code.
Did you buy your fone or are you on contract? what country are you in? if you bought the handset outright i suggest you visit a t-mobile shop and threaten them with legal action if they dont give you the unlock code as you have bought that device and can modyfy it anyway you see fit .......
unlock code
T-Mobile will unlock any of thier phones for free after 90 days on a discount and at anytime with full purchase just call them
I didn't buy the phone from T-Mobile, I bought it online.
Jabroni said:
I didn't buy the phone from T-Mobile, I bought it online.
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Click to collapse
t-mobile dont know that tho do they ......
They refused to give me the unlock code, I already tried.
Can any one please confirm if Hercules is locked to Tmobile
Thx
AG
Yes! Got it today to use with provider other than TMO but SIM is locked...Looking for unlocking solutions now!
darn it!
thanks for the confirmation.
any idea if the SIM unlock method for the SGS2 works on hercules too?
Try the SGS Unlock app from Market. Let us know if it unlocks.
Ya its a real bummer!
If your talking about the one on the market. I was considering that but it says needs (root) superuser???
I called Tmobile 4 times already. First they said they dont give the SIM unlock yet because of the 14 day return policy, so I would have to call back after then. Calls two and three was "you dont have an account with us? Oh sorry we cant give you the unlock code then... Final call our asked for supervisor and they transfer me to Tech. department. Tech guy was cool and gave me a number to fax my receipt showing I paid full retail for two phones plus some add'l info for them to be able to get back to me. He allow them 24-48 to get back to me!!! But it could take as long as 7-14 days. I'm sure each and everyone of them was looking at the SIM code unlock screen as we was talking. BOO TMO!!!
is tmobile really selling the phone for 529.99$?
i checked wirefly and letstalk, they charging like 600$ !
SaHiLzZ said:
Try the SGS Unlock app from Market. Let us know if it unlocks.
Click to expand...
Click to collapse
SGS Unlock free version does not work
Pro version needs root!
---------- Post added at 02:34 PM ---------- Previous post was at 02:33 PM ----------
netnerd said:
is tmobile really selling the phone for 529.99$?
i checked wirefly and letstalk, they charging like 600$ !
Click to expand...
Click to collapse
Got mine for $529.99 + sales tax at local tmo
Bummer... Need to cross border from Canada to get one myself as well.
Did anyone get unlocked or I guess everybody actually is on tmobile? I still need unlocking!
tenxo said:
Did anyone get unlocked or I guess everybody actually is on tmobile? I still need unlocking!
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Click to collapse
i just bought my phone full price too. and i forgot to ask that girl for the unlock code. i got the phone with 30$ prepaid plan, if coverage is good enought i'm going to cancel att!
Correct me if I'm wrong but from what I can recall is..
You can only request 1 "sim-subsidy unlock" every 6 months. Your post paid account must be active for at least 30 days. Prepaid accounts must be active for 60 days with at least $10 balance in the account. If you purchased a phone at full price, you can fax in your proof of purchase to the "Blackberry & PDA support department" for a response within 24-72 hours.
I work for T-Mobile, I'll check the specifics the next time I'm at work.
hydroidonic said:
Correct me if I'm wrong but from what I can recall is..
You can only request 1 "sim-subsidy unlock" every 6 months. Your post paid account must be active for at least 30 days. Prepaid accounts must be active for 60 days with at least $10 balance in the account. If you purchased a phone at full price, you can fax in your proof of purchase to the "Blackberry & PDA support department" for a response within 24-72 hours.
I work for T-Mobile, I'll check the specifics the next time I'm at work.
Click to expand...
Click to collapse
That sounds about right on with what I was told. I dont have any sort of account with tmobile so I had to do the fax method so patiently waiting since 24 hours now.
Are they reliable to send if you did fax them receipt or do they still find a loop to say no?
[Q] T-Mobile USA T989 Samsung Galaxy S2 SIM UNLOCK
Anyone figured out how to SIM unlock the T-Mobile USA T989 Samsung Galaxy S2 SIM UNLOCK??
I found the link below, but not sure if it is real or a scam
Please advise ASAP
Thanks
call tmobile they will give you the code. tell them you leaving the country and will be using a different sim from the country you going to be in
b0ricuaguerrero said:
call tmobile they will give you the code. tell them you leaving the country and will be using a different sim from the country you going to be in
Click to expand...
Click to collapse
This is exactly what you need to do. I called to do it but actually never did, though they sent me the code. I decided it was better for me to just keep my number active for emergencies when I went abroad.
Sent from my Nexus S using Tapatalk
Do any of you mind requesting the unlock code for my Hercules? I am not a T-mobile subscriber. My cousin tried to do it for me, but they wanted a copy of the sales receipt....I bought from a phone shop, not an authorized T-mobile store, so I don't think they will accept my receipt.
ronj1986 said:
Do any of you mind requesting the unlock code for my Hercules? I am not a T-mobile subscriber. My cousin tried to do it for me, but they wanted a copy of the sales receipt....I bought from a phone shop, not an authorized T-mobile store, so I don't think they will accept my receipt.
Click to expand...
Click to collapse
I tried to help out someone off of Craigslist before by doing this. You will have to allow someone you trust who is a T-Mobile customer to put their sim card in your phone for a couple of days for T-Mobile to pick up the phone. I tried getting the code by using the persons imei number and they accepted it and then sent me an email 24 hours later about my sim card not being in the phone.
Sent from my SGH-T989 using xda premium
i won an att fone from a radio station once and called att , told em im wit tmobile, and they still hooked it up with the unlock code
My NSPRO box unlocks it....
Sent from my SGH-T989 using xda premium
I tried going through the beaurocracy (or however it spells) of T-Mobile to get an unlock code, but never got one for various reasons. You're better off at least trying.
If you don't get it, cellunlocker.net is not a scam. I ordered an unlock code from them for my T989 and got my code within the day. All is unlocked and fine.
I told att that my phone was bought off non contract
they unlocked it!
djarpit said:
I told att that my phone was bought off non contract
they unlocked it!
Click to expand...
Click to collapse
LOL, thats funny! You shouldn't have had to even do that - I've been told/and have read, that they will unlock as long as your account is in good standing with them Still though - thats good to hear you got unlocked!
Yea.... i (and many others, as it seems) simply went onto their online chat support, and asked if i could get the unlock code for my phone, just in case the need arises where i have to use a SIM from a different carrier. Took two tries talking to different people, but got it unlocked. I don't think they're quite as strict with the idea of keeping your phone tied to them until the contract is up with other phones as they are with the iPhone in particular.
i got the unlock code from the 1st chat with the rep no problem. i havent been able to get it unlocked because i dont have a different sim.
is it even possible to unlock if i leave the att sim in?
It should be fine.
Sent from my SGH-I747 using xda app-developers app
polobreaka said:
i got the unlock code from the 1st chat with the rep no problem. i havent been able to get it unlocked because i dont have a different sim.
is it even possible to unlock if i leave the att sim in?
Click to expand...
Click to collapse
It may be an awful roundabout way of doing it at this point, but maybe if you can get your hands on one of the earlier builds of CM10. There used to be an issue where on the first boot after installing CM10, the unlock code prompt would come up. Don't remember exactly when that was, though....
I sold my sgs2 when I bought my sgs3.
Wanted an unlock code and att refused. I explained that I wasn't trying to cancel my contract and just wanted to give it to my dad since I got a sgs3..
Att still refused but credited my account 150 for my trouble?!?! Haha
Worked for me!
Sent from my SAMSUNG-SGH-I747 using xda premium
I've been with AT&T for years. IMHO, they are very helpful, and will usually compensate you for your trouble. Case in point: Found out that AT&T will give you a 15% discount on your bill, if you were honorably discharged from the service. They could not "back date" my discount, but gave me a $350.00 credit towards my next bill(bills). I'm staying with AT&T.:good:
Canadian carriers
Hey,
Does anyone know if Canadian carriers are able to give the unlock codes? (Rogers to be specific)
Thanks
djaswal said:
Hey,
Does anyone know if Canadian carriers are able to give the unlock codes? (Rogers to be specific)
Thanks
Click to expand...
Click to collapse
They can, but they wont usually do it while under contract. They seem to like to push to let them do it (if you're at the store) and charge you 50 dollars. This has been my experience at least
grunt0300 said:
I've been with AT&T for years. IMHO, they are very helpful, and will usually compensate you for your trouble. Case in point: Found out that AT&T will give you a 15% discount on your bill, if you were honorably discharged from the service. They could not "back date" my discount, but gave me a $350.00 credit towards my next bill(bills). I'm staying with AT&T.:good:
Click to expand...
Click to collapse
Fwiw they will give almost any one who is in college or a graduate of college a discount too. Just need a edu email. Used my alumni address. I can't remember if it is 5 or 10%. they have a website to register. I believe that you get business class service from the csrs.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
djaswal said:
Hey,
Does anyone know if Canadian carriers are able to give the unlock codes? (Rogers to be specific)
Thanks
Click to expand...
Click to collapse
My buddy world for Rogers and they're not allowed to give out the unlock codes. You might get lucky and get a rep who doesn't care, but if they got caught Thats it for them. I've been trying to con my buddy when i rolled with black berry. I found it was v chapter and effort to pay the $1 on eBay and get one. I'm not sure on the unlock process with the S3 though. Is it more complicated?
Sent from my SGH-I747 using xda app-developers app
I didnt know having an unlocked phone was that big of a deal. Thank goodness I purchased mine as "unlocked" to begin with. I got lucky!!
GSM Phone unlocking - the easy way....
To get a SIM unlock, all you have to say is that you will be traveling overseas and you need the phone unlocked so you can use a GSM sim local to the places you will be going.
In general, it doesn't really matter much if the SIM is unlocked locally.
Now, if you want the phone unlocked for loading new OS's, the i747 usually does allow loading of other OS's such as CM10 and other Android versions. While the BootLoader is still locked, there are sites where you can get it unlocked. Albeit I hear that you will loose your DRM information because of it.
My son is in the Army and I had a new phone unlocked for him. I explained that he will be deployed and needed something for local GSM coverage, without suffering the costs of AT&T International roaming. Got it unlocked by AT&T in one call.
Just my experience and $.02...
Just spoke to AT&T a few hours ago. They gave me the unlock code for my old Captivate which I had upgraded to an SGS3 a week ago for my wife. I asked about unlocking my SGS3 (1 month old) and was told that they would be able to givw me the code after I had had the phone for 90 days. They also said that I could have only five phones unlocked every 12 months.
Sent from my SAMSUNG-SGH-I747
So long story short I can't figure this one out... I have a spare line (Tmobile) with truly unlimited data and I'd like to use it in a tablet. I have been told it's (impossible) by a tmobile store. This is the same store that told me I can't teather past 5gb until I told him I'm rooted and custom. I'd love to get a galaxy tab s on my unlimited data! Please advise.
P.S XDA is Awsome!!!
I have the TabS 8.4 T707 for AT&T. The tablet is SIM locked to AT&T but you can contact them for the unlock code if you paid full price for it. I bought mine from BestBuy and it took about two weeks for AT&T to get the unlock code to me. It was a big pain to get that code.
I'm using mine for international travel and it registers on the networks. Just check which LTE bands Tmobile uses.
Also, the tablet is on sale right now for $380 at BB.
LochNiss said:
I have the TabS 8.4 T707 for AT&T. The tablet is SIM locked to AT&T but you can contact them for the unlock code if you paid full price for it. I bought mine from BestBuy and it took about two weeks for AT&T to get the unlock code to me. It was a big pain to get that code.
I'm using mine for international travel and it registers on the networks. Just check which LTE bands Tmobile uses.
Also, the tablet is on sale right now for $380 at BB.
Click to expand...
Click to collapse
Hi Lochniss,
How can you get ATT to provide you the unlock code? I tried device unlock request and ATTMobilitycare, and both said that the unlock code is not available.
I also bought the TabS from Bestbuy and unable to unlock it.
Regards.
Vrance Lam
vrance - I had to go through the "AT&T Chairman’s Office of Executive Escalations (ERT) team". I don't know if you can call 611 and ask for them??? I came into contact with them when I filled a BBB complaint stating ATT did not unlock my unsubsidized mobile device. I was rejected a couple of times but did not give up. Finally the person with ERT had Samsung USA contact Samsung Korea to get the code. I cannot understand why ATT does not have the code, but it blows my mind that Samsung Korea has it.
For everyone reading this... please be courteous and patient with these guys. They did not set up the ATT system nor do they have the solutions at their fingertips. As I am doing with the community, just guide them to the answer.... good luck.
There's much easier way if you have an active ATT account (phone account is OK). Just insert your ATT sim into your tab s, give it a few hours until ATT system update your phone information (you should be able to see tab s as your new phone in your online account page). By this time, your imei is in ATT database, you should now be able to request your unlock code thru their online system. It took less than 24hrs for me to get mine.
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
Hi Xiaonan80, thanks for your advice. Will try that route. Do u know if ATT prepaid SIM card is ok to let the IMEI is in the ATT database? I am not a ATT customer, but can try buying a prepaid SIM to try it out.
vrance said:
Hi Xiaonan80, thanks for your advice. Will try that route. Do u know if ATT prepaid SIM card is ok to let the IMEI is in the ATT database? I am not a ATT customer, but can try buying a prepaid SIM to try it out.
Click to expand...
Click to collapse
Sorry, dont know if prepaid would work. I have postpaid account.
Sent from my SM-T705 using XDA Free mobile app
I bought the phone from Tmobile and then bought the unlock code online but for the life of me I am unable to get the prompt for entering the unlocke code.
One previous phones (G3, Note 3), it automatically poped up when I started the phone with At&t sim but I'm having no such luck with the G4. I have also tried all the codes that the seller suggested but still no prompt. I even tried the Tmobile's unlock application and it just gives an error that server is not responding.
Does anyone has any suggestion? I desperately need some help.
ajamils said:
I bought the phone from Tmobile and then bought the unlock code online but for the life of me I am unable to get the prompt for entering the unlocke code.
One previous phones (G3, Note 3), it automatically poped up when I started the phone with At&t sim but I'm having no such luck with the G4. I have also tried all the codes that the seller suggested but still no prompt. I even tried the Tmobile's unlock application and it just gives an error that server is not responding.
Does anyone has any suggestion? I desperately need some help.
Click to expand...
Click to collapse
I believe that phone needs to be used for 30 or 60 days or something to let you unlock it.
Sent from my M8 M8
ThatKawaiiGuy said:
I believe that phone needs to be used for 30 or 60 days or something to let you unlock it.
Sent from my M8 M8
Click to expand...
Click to collapse
I thought that requirement was only of I want to request an unlock code from Tmobile.
What if i use a different sim in that phone? My brother has been a Tmobile customer for over 10 years.
ajamils said:
I thought that requirement was only of I want to request an unlock code from Tmobile.
What if i use a different sim in that phone? My brother has been a Tmobile customer for over 10 years.
Click to expand...
Click to collapse
same "strick" requirements with S6/Edge.. to do permanent unlock your brother needs to have the ESN tied to his account as main user.. you can try the temporary unlock with his tmobile that could buy you 30days
Try putting this in the dialer 2945#*811#
Edit.. Doesn't work they gave me that code to unlock my G3 but it had the 851 suffix If you own the phone outright then customer service should give you the code
I was told by an in-store t-mobile rep that if you buy the phone outright, you can contact them to get it unlocked for free. If you buy it on the EIP, you have to make two payments before you can get it unlocked.
I did buy the phone outright but since they didn't want to sell the phone without a service plan I got the month to month plan and from what I've heard I need to keep the account for 40 days before I can request an unlock code.
With that said, since I already have the unlock code all I need is the access to the prompt to enter it.
Sticky situation...
I got the same problem. Any attempts to prompt to enter activation fail.
Tried entering other carrier sim cards and dialing 2945#*811# but it doesn't do anything.
All we need is a manual way to enter unlock code (which i already got). Would be nice if there was an app that just forces it to appear... It feela like T-Mobile is just masked it out of their dialer.
I have the same problem - I have the codes but cannot access the unlock menu?
T-Mobile 811
I did notice that there is a new app Tmo threw on here called unlock. Maybe that's why the code won't work. Maybe it has to go through the app now..
Swizzle82 said:
I did notice that there is a new app Tmo threw on here called unlock. Maybe that's why the code won't work. Maybe it has to go through the app now..
Click to expand...
Click to collapse
That's what it looks like. I contacted Tmobile and asked for an unlock code and the CSR told me that they do not have any record of my phone's IMEI so I should use it for few days and then call back.
I'm on new Tmobile account and just opened the phone today.
Swizzle82 said:
I did notice that there is a new app Tmo threw on here called unlock. Maybe that's why the code won't work. Maybe it has to go through the app now..
Click to expand...
Click to collapse
Yeah, but all that app does it checks if you're eligible for an unlock... I don't understand I gave them FULL payment for the phone (I don't owe T-mobile anything for this device, device is paid off in full).
But I did call them and they're saying you basically have to be with them for 40 days for them to give you the unlock.. It's really lame how they're hacking their phone not to display unlock option, even though you friggin' have paid off phone.... you don't force people to be your customers like that "Mr we give you so much freedom, we don't even have contracts".
That's total BS. I paid full price for the phone as well so I don't know what gives them the right to do something like this.
same here. not only did i pay full price. according to their pricing chart i had to pay a $30 premium on top of the MSRP because I'm a non-tmobile customer. Now i'm finding out that not only does the unlock process have to go through app, even though customer service gave me different instructions on how to unlock it (that didn't work), but I also have to find a tmobile customer that's within good standing temporarily give me their sim card to put into the phone so that i can run the unlock with the app. WHAT THE F**K TMOBILE!? and you want me to leave ATT for you? as bad as people say ATT is they've never given me issues like this. BS
I was a Tmobile customer since Voice Stream days but switched to At&t two years back and I'm never going back. The only thing that I hate about At&t is their B$ about locking bootloader and because of that my last 3 phones have been from Tmobile. But the way things are going with Tmobile now, it looks like I'll be buying my next phone will either be an international version or At&t
I'm with you guys! This is last time I did business with T-Mobile , forcing people to use your services even if you paid in full for the device is not the best way to gain business...
And by the way even getting someone with T-Mobile account will not magically unlock your device, you would still have to buy their service for 2 months ahead to unlock "YOUR" device.
Lobanovskiy said:
I'm with you guys! This is last time I did business with T-Mobile , forcing people to use your services even if you paid in full for the device is not the best way to gain business...
And by the way even getting someone with T-Mobile account will not magically unlock your device, you would still have to buy their service for 2 months ahead to unlock "YOUR" device.
Click to expand...
Click to collapse
The argument right now is that there should in no way be any restrictions from a carrier if the customer purchases a product at full value. Although, this restriction is technically included in their T's & C's.
BUT!!! In line with those same T's & C's, technically there's no way for them to stop any of us from having an existing tmobile customer gain an unlock code using their account as long as sed customer claims it as their own during the unlock process. After it's done tmobile can't do sh**.
What you are describing falls under their eligibility requirements for "Unlock eligibility for monthly phones, tablets and mobile internet devices". What I'm trying to do technically falls under the standard device unlocking requirements (IN RED). They can't tell a tmobile customer in good standing that they can't unlock a tmobile phone that was purchased for them as a "gift" that was paid for at face value as long as that tmobile customer meets all of tmobile's requirements pertaining to the unlocking category they fall under. If they do that then they're in for a lawsuit for sure...
Unlock requirements
We provide mobile device unlock codes free of charge within two business days (or provides further information about timing) for eligible devices.
Device eligibility is determined as follows:
The device must be a T-Mobile device.
The device must not be reported as lost, stolen or blocked to T-Mobile.
The account associated with the device must be in good standing.
You have requested no more than 2 mobile device unlock codes per line of service in the last 12 months.
The device must satisfy all the Postpaid or Pay in Advance (Prepaid) Unlocking terms outlined below.
You may need a non-T-Mobile and non-MetroPCS SIM card to insert in the phone.
Unlock eligibility for monthly phones, tablets and mobile internet devices
The device must have been active on the T-Mobile network for at least 40 days on the requesting line.
If the device is financed using T-Mobile’s Equipment Installment Plan (EIP), all payments must be satisfied and the device must be paid in full.
If the device is on an account that is under a service contract term, at least 18 consecutive monthly payments must have been made or the account has migrated to Simple Choice no contract rate plan.
If the device is associated with a canceled account, the account balance must be zero, including all pending charges
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Unlock eligibility for pay in advance (prepaid) phones, tablets and mobile internet devices
The device has been active on the T-Mobile network for more than 1 year on the requesting line.
If the device has been active for less than 1 year on the requesting line, the Pay in Advance account associated with the device must have had more than $25 in refills for basic phones or $100 in refills for smartphones or tablet since device first use date.
The account must not be canceled and in good standing.
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
I have unlocked phones for friends before. As long as the phone is registered on the network for at least 7 days and is paid off someone who has a T-Mobile account(older than 40 days) can unlock any device.
I was thinking of getting the G4 from T-Mobile and use it on ATT. However, I learned a harsh lesson when trying this for my wife with the S6 edge. There is no question in my mind that T-Mobile is going around the agreement that all carriers have to unlock the device. I too purchased a code and even though someone figured out how to get the unlock prompt up, it would not take the code. I decided to get prepaid service. Turns out that if you get prepaid service, to unlock the phone you have to have added at least $100 balance. Otherwise, you have to wait 1 year on prepaid. No one I spoke to was able to unlock the device. In the end I probably could have gotten the phone unlocked once I had $100 balance using the app but I thought this was ridiculous so I filed an FCC complaint. I was contacted the next day by someone form their executive office. She offered to unlock the phone. I had already returned the phone and was stuck with a $100 prepaid account I didn't need. So in the end I got a $100 visa card from them.
Despite me explaining to her multiple times, she would not acknowledge that they were preventing third-party unlocking by forcing the use of the T-Mobile app. I think they need to hear from more people. I gave the links in my S6 post. I am linking it here so maybe some of you can file the complaint as well and T-Mobile can stop this nonsense for phones purchased at full retail.
http://forum.xda-developers.com/showpost.php?p=60610687&postcount=46
I'm seriously thinking about returning the damn phone and getting the Unlocked version from eBay. It is not only cheaper but I won't have to deal with any of this account crap that I had to sign up for to buy the device. My only concern is that I've already filled the online rebates for the 128GB microSD and the LG promo, so I'm probably going to miss out on those.
Does anyone has any experience with returning phone + service to T-Mobile store? On the reciept it says that they could charge a restocking fees of up to $50.