Dropped Z5P, now unresponsive - help?? - Xperia Z5 Premium Q&A, Help & Troubleshooting

I'm completely bamboozled, and no technical expert when it comes to in-depth diagnosis - so bear with me here.
On Saturday evening, I dropped my Premium onto my sofa, not realising the TV remote was there - and it sounded like the 2 connected with some force. Since then it wont turn on, it wont charge, and it isn't recognised by my PC when I connect it. I took it to a local repair shop, who held onto it during today, who returned it hours later confirming that their tech had checked all the internal connections/screen etc, and they couldn't determine what was wrong with it.
I should note at this point that I'm aware that third-party repairs void warranties - however O2 informed me that as it was accidental damage and not a manufaturing fault, my warranty was void anyway. I also didn't take out insurance, as at the time finances were tight, and I'd had insurance on my 2 previous handsets (Z, and Z Ultra) and not claimed. Typical.
So i'm at a complete loss - I don't know what to do, and what makes this worse is that I haven't even had it 6 months, so I'm paying for a device I can't use. And I'm locked into a 24 month contract - double ouch.
XDA - if anyone can help me in any way whatsoever, I'd be so grateful.

liquidborn said:
I'm completely bamboozled, and no technical expert when it comes to in-depth diagnosis - so bear with me here.
On Saturday evening, I dropped my Premium onto my sofa, not realising the TV remote was there - and it sounded like the 2 connected with some force. Since then it wont turn on, it wont charge, and it isn't recognised by my PC when I connect it. I took it to a local repair shop, who held onto it during today, who returned it hours later confirming that their tech had checked all the internal connections/screen etc, and they couldn't determine what was wrong with it.
I should note at this point that I'm aware that third-party repairs void warranties - however O2 informed me that as it was accidental damage and not a manufaturing fault, my warranty was void anyway. I also didn't take out insurance, as at the time finances were tight, and I'd had insurance on my 2 previous handsets (Z, and Z Ultra) and not claimed. Typical.
So i'm at a complete loss - I don't know what to do, and what makes this worse is that I haven't even had it 6 months, so I'm paying for a device I can't use. And I'm locked into a 24 month contract - double ouch.
XDA - if anyone can help me in any way whatsoever, I'd be so grateful.
Click to expand...
Click to collapse
You can try to report it stolen

KbaB.BroS said:
You can try to report it stolen
Click to expand...
Click to collapse
Not sure how that would help
Sure, if I had insurance, I could do that - but then I'd have claimed for accidental damage

liquidborn said:
Not sure how that would help
Sure, if I had insurance, I could do that - but then I'd have claimed for accidental damage
Click to expand...
Click to collapse
You only had it for 6 months, they can't force you to pay the rest if you don't have it

KbaB.BroS said:
You only had it for 6 months, they can't force you to pay the rest if you don't have it
Click to expand...
Click to collapse
Ah, now if I hadn't signed a contract..!

liquidborn said:
Ah, now if I hadn't signed a contract..!
Click to expand...
Click to collapse
But if you lose it, isn't it necessary for them to freeze the contract so you don't pay for someone else using your number and device?

KbaB.BroS said:
But if you lose it, isn't it necessary for them to freeze the contract so you don't pay for someone else using your number and device?
Click to expand...
Click to collapse
I wish it worked like that..
I guess repair info on the Z5P is limited at the moment?

liquidborn said:
I wish it worked like that..
I guess repair info on the Z5P is limited at the moment?
Click to expand...
Click to collapse
Damn straight, got nothing here

Tried holding power and volume down for awhile to see if you can soft reset it? Also, I believe there is a hard reset button in the sim card bay as a last resort. Shouldn't be rendered useless after a light drop.

Try open up the flap where the sim card is in. There's a button in there. Try holding it down for 10 to 30 seconds.
Sent from my Nexus 5X using Tapatalk

Thanks all - tried all those suggestions before I had it looked at unfortunately. I've even tried the 2-minute hold-down of the button under the flap, to no avail

liquidborn said:
Thanks all - tried all those suggestions before I had it looked at unfortunately. I've even tried the 2-minute hold-down of the button under the flap, to no avail
Click to expand...
Click to collapse
Hi,
for the z5p, try holding down power and vol+ in that order, the phone shoud vibrate 3 times, after that [if that worked] then let go of both buttons,
wait for the LED indicator to light up yellow/orange and press vol+ and that will get you to recovery
alternately try getting into fastboot, by doing the above but with the device plugged in to usb port on pc and keep the vol+ button pressed.
when the LED is blue, you're in fastboot
and from there ou can try running fastboot reboot
good luck
m

moonbutt74 said:
Hi,
for the z5p, try holding down power and vol+ in that order, the phone shoud vibrate 3 times, after that [if that worked] then let go of both buttons,
wait for the LED indicator to light up yellow/orange and press vol+ and that will get you to recovery
alternately try getting into fastboot, by doing the above but with the device plugged in to usb port on pc and keep the vol+ button pressed.
when the LED is blue, you're in fastboot
and from there ou can try running fastboot reboot
good luck
m
Click to expand...
Click to collapse
No joy I'm afraid
I've tried:
Power+VolUp
USB
USB+VolUp
USB+VolDown
Hidden reset button (both short and 2 mins)
Left plugged into a (Sony, not third-party) charger for 3/4 hours
It's completely unresponsive. No notification LED, no "connected" sound from my PC when I plug it in - nothing. The repair shop were convinced it wasn't a screen issue, and that the guy checked every connection and they were all fine. The only physical damage is beside the power button - i've attached a photo to this post.
I wouldn't have thought there'd be any point even sending it to Sony, as its not a manufacturing issue; they'd just send it right back. I've had terrible luck recently, and this is really the icing on the cake - so I'm grateful for any tips, etc

hmm, okay, i want to suggest that the drop knocked your battery loose but that's probably not it,
if you "jammed up" the power button, then you probably need to open the phone up and take a look. , most buttons are a combination of the bendy plastic stuff with an itty-bitty button beneath them, BUT this could also be, maybe, related to the fact of the fingerprint sensor in the power button ?
again, with button being jammed up, maybe something is touching/not touching where it should/shouldn't be ?
these are all the things i could think of. Hope it helps. I just got one of these, they definitely need a hard case.
You should see the bend test on youtube , xD
Good Luck :good:
m

moonbutt74 said:
hmm, okay, i want to suggest that the drop knocked your battery loose but that's probably not it,
if you "jammed up" the power button, then you probably need to open the phone up and take a look. , most buttons are a combination of the bendy plastic stuff with an itty-bitty button beneath them, BUT this could also be, maybe, related to the fact of the fingerprint sensor in the power button ?
again, with button being jammed up, maybe something is touching/not touching where it should/shouldn't be ?
these are all the things i could think of. Hope it helps. I just got one of these, they definitely need a hard case.
You should see the bend test on youtube , xD
Good Luck :good:
m
Click to expand...
Click to collapse
Hmm, I can't try taking it apart as I don't have the tools (definately an option to try, though) - however, surely if it was just an issue of the power button not "touching" where it should, it would charge/be detected by a PC when connected? At least the notification light would illuminate..
That bend test is crazy, made me cringe

try hold volume down and then plug it into a computer. It should turn it into download mode which should have the LED be blue iirc. That's to see if it is actually unresponsive and dead. If that works you can try and flashing the stock firmware and see if that fixes the problem. If it doesn't then if there isn't any real damage it may be covered by warranty since they wouldn't know how it happened

Tidbits said:
try hold volume down and then plug it into a computer. It should turn it into download mode which should have the LED be blue iirc. That's to see if it is actually unresponsive and dead. If that works you can try and flashing the stock firmware and see if that fixes the problem. If it doesn't then if there isn't any real damage it may be covered by warranty since they wouldn't know how it happened
Click to expand...
Click to collapse
It's completely unresponsive dude, no signs of life no matter what
Warranty is a no-go too, if you see the pic attached to my reponse above the damage is pretty visible.. I'm so gutted, this is the best handset I've had and I've ****ed it up...

I'll sell you mine for $550 USD shipped lol jk shipping would be hella expensive.
Sent from my Nexus 5X using Tapatalk

Tidbits said:
I'll sell you mine for $550 USD shipped lol jk shipping would be hella expensive.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
The funny thing is it'd most-likely work out cheaper than buying a new one here in the UK

Wouldn't surprise me. I paid $700USD but that included added warranty from the importer.
Sent from my Nexus 5X using Tapatalk

Related

[Q] Where to get GNex's motherboard? Or in my case, do I need one? Details inside...

Hello Nexans,
Long story short:
I was applying SGP's flex to my phone yesterday. Too much water maybe, my phone started acting weird after installation, really dimmed display, touch screen not registering touch, and etc.
So I opened up the phone per ifixit's instruction, attempting to see if there's really any water in there so I can dry the components up.
At the time of opening it up, didn't notice any water at all, while the screen still remains not responding. At the end, the phone finally failed to boot (white Google screen looping). So I put everything back on, and finally leave it looping on my desk while I went out trying to have some fun in order to blow away this Saturday night sadness.
Magically, when I returned home after ~5 hrs, the phone is in the system and the touch screen works perfectly again. Also, the screen is showing images normally again. I happily went to bed with my phone.
This [sad] morning, volume button won't work. Opened it up, found that the volume switch (which was soldered onto the mobo) was ripped off (probably by careless me). Refer to this pic here. EDIT: sorry I still can't post outside link.
Here's the image: guide-images.ifixit.net/igi/2k6S4vvKPZh2IsB2.huge
Now I'm left alone: the phone is a imported GSM, seemingly not supported by anyone in the U.S. right now. Moreover, since the volume switch is soldered onto the mobo, and I am very sure I will ruin the phone if I try to re-solder the switch onto the mobo (it's some finest soldering on there), not to mention that the Cable Ribbon of the volume switch seems to be ruined as well, I think my only option is to get a totally new mobo that has volume switch soldered onto it.
To summarize:
1.Do I need a new mobo, if I find no one to help me repair the phone?
2.Where can I get a new mobo? (searched on eBay w/o results)
3.Will changing the mobo affect anything? I assume the data and system would be lost, but how about the identity of my phone?
4.If there's one agent in the U.S. that you think would take care of this uncostly (~$100?), who would you refer? Maybe Verizon, Samsung, or someone else?
5.If all of the above attempts fail at the end, I'll be considering selling it at a deep discount to someone who's got his way of restoring this phone, where would you recommend for me to go find such a talented Nexus lover? Will eBay fulfill this purpose the best?
Finally, thanks for you, the fellow members, for your help in advance. I hate myself for opening up the phone, now, thinking that the phone may have recovered for good w/o being opened up by me. Now that it has recovered with a broken volume switch in its body, making this issue much more complicated
Again, thanks...
shoulda turned off the phone right after it started acting funky and put it in a bag a rice
it sounds like you jumped the gun and opened the phone prematurely. How long did you wait to open up the phone after you installed the screen guard?
As far as your situation, I would probably cut my losses, get what I can out of it on eBay and buy another one.
Sent from my GSM Galaxy Nexus using Tapatalk
mush03 said:
shoulda turned off the phone right after it started acting funky and put it in a bag a rice
Click to expand...
Click to collapse
Should have I also shouldve stayed with a dry apply film. Being a perfectionist, I almost knew I would ruin the phone by over spraying the application solution for a easier and better application
Ulver said:
it sounds like you jumped the gun and opened the phone prematurely. How long did you wait to open up the phone after you installed the screen guard?
As far as your situation, I would probably cut my losses, get what I can out of it on eBay and buy another one.
Sent from my GSM Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Actually, immediately. I didn't know the gaps around the glass screen is also the entrance for the water to get into the phone. I thought only headset speaker could let some water into it. After disassembled the phone, I realized that the water can easily get into the phone thru the gap, which leads the water right onto the mobo underneath the glass... Again, I didn't notice any water inside the phone, but i could be just moisture that's playing some nasty game here. I also did some intensive swing and tossing of the phone to get water out, until there's no water coming out.
Anyhow, I just went to Verizon store, and they said they wouldn't touch anything GSM, and said the only option for me seems to contact Samsung. Or as you said, I could sell it on eBay. Don't know how much it's worth though
I had to open up my Gnex last week because i dropped it in a puddle of water while getting out of my car...
If i remember correctly, the vol rocker is glued to the internal part that comes out with the screen and most of the electronics, so i cant imagine how you would have torn it off...
Its connectected to the main pcb via a connector though, sure you didn't just unplug the connector??
You could also try to go without the volume rocker, use some kind of widget for volume control, not ideal but cheaper than a new Gnex
Ooo, I'm sorry for both of us...
Yes, the volume switch is double-side taped, but the other end (the cable ribbon itself) is soldered onto the back of the mobo in my phone. I don't know how or what force ripped it off of the mobo. The cable ribbon is torn pretty harshly... I'll upload a pic when I make past the 10 posts and "unlock all capabilities"..
Also, did you notice any "sequela" after the incident? Does your phone function good now? There's time that on my phone the touch screen does not respond/register touch anymore suddenly. I usually just leave it standby with screen off. Usually, after 1+ hr, when I turn the screen back on, the touchscreen works fine...
Driving me crazy, this bad luck.
Guys,
Here's another issue... How do I get into fastboot mode if my volume rockers don't work..?
Tried Toolkit V4.1 and it keeps saying waiting for device..
cswithxda said:
Guys,
Here's another issue... How do I get into fastboot mode if my volume rockers don't work..?
Tried Toolkit V4.1 and it keeps saying waiting for device..
Click to expand...
Click to collapse
Install the app called quickboot, it lets u go direcrly into recovery or bootloader without holding volume keys.
Thank you sir, I'll give it a try!
OOPS.. I'm not rooted...so it's a no-go
Hey cswithxda, have you found a way to fix it without replacing the mobo?
I live in Brazil, a friend of mine brought one bought at Negri electronics at US for me. It suffered an accident (part of it involves someone pushing down a window over it) and the screen cracked.
I've sent it back to Negri for RMA Repair to fix the screen and they did it, but before shipping back, found that the volume buttons weren't working. They canceled the shipment and found out that the volume cable was broken (the screen crack was near to the volume buttons, so I guess it wasn't them that broke it while fixing the screen).
Well, I've actually paid for the screen repair and ship back, but they claim that their repair facility was unable to fix the volume... any light over this?
cswithxda said:
Guys,
Here's another issue... How do I get into fastboot mode if my volume rockers don't work..?
Tried Toolkit V4.1 and it keeps saying waiting for device..
Click to expand...
Click to collapse
If you have all the drivers type 'fastboot reboot bootloader' in the command prompt
Sent from my Galaxy Nexus using xda premium
tinsukE said:
Hey cswithxda, have you found a way to fix it without replacing the mobo?
I live in Brazil, a friend of mine brought one bought at Negri electronics at US for me. It suffered an accident (part of it involves someone pushing down a window over it) and the screen cracked.
I've sent it back to Negri for RMA Repair to fix the screen and they did it, but before shipping back, found that the volume buttons weren't working. They canceled the shipment and found out that the volume cable was broken (the screen crack was near to the volume buttons, so I guess it wasn't them that broke it while fixing the screen).
Well, I've actually paid for the screen repair and ship back, but they claim that their repair facility was unable to fix the volume... any light over this?
Click to expand...
Click to collapse
Sorry I can't help buddy, at the time I owned the device, it was still pretty new, so I couldn't find a source that actually sells GNex motherboard. I think the only way to fix a ripped rocker button is to replace mobo if you don't find anywhere to solder it for you.
Important part is this, for whoever got the chance, buy it from Amazon! The rep was kind enough to issue me an RMA after knowing my ripped volume rocker is my own fault, and while I was actually trying to ask him about where to send it to fix. They just gave me an RMA and let me send it back and get anything else I want. Amazon customer service another miracle!
nbeebe24 said:
If you have all the drivers type 'fastboot reboot bootloader' in the command prompt
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thanks for the help! altho i returned the device

[Q] Disable the Power Button

Ok, so I got stuck in the dreaded stuck power boot loop. After mashing the button for a bazillion times, blowing on it, spraying it, hitting it with various objects, it worked! And so far it has been working. But I don't want anything like that to happen again, where it will just shut off on its own due to its own crappieness.
Can you disable the power button, so that the only way to turn off the phone is by using power tools or some other widget?
I want nothing to ever happen when I press it, or when it decides to magically make contact with the inside of my phone.
I can't get inside the phone to deattach the connectors, because here is me -----> (O.O) here is my screwdriver ------> [=====+ and here is the screwdriver tip when I tried to open the phone ------> *snap*
So I now have a screwdriver tip stuck in one of the screws, and I am locked out of its innards, which may be a good thing
Any way to modify the code to disable the power button?
Please help! My phone went bananas again and after shaking it around I got it working again. This is an urgent matter, I can't use my phone like this.
It sounds like you tried most of the stuff in this thread already:
http://forum.xda-developers.com/showthread.php?t=1931310
If nothing there works you may have to send it off for repair.
Ach! Do I have to unroot PA and reset the flash counter if I give it to T-Mobile? My phone is a refurb, it's replacing a broken, really old HTC that no one makes anymore. What a hassle! All for one tiny defect with HUGE consequences! I am still under warranty. I don't know of any good local phone repair shops here in Hawaii, may have to mail it in.
FML, today's my birthday, and I may have to pay for another phone.
Babbalabba said:
Ach! Do I have to unroot PA and reset the flash counter if I give it to T-Mobile? My phone is a refurb, it's replacing a broken, really old HTC that no one makes anymore. What a hassle! All for one tiny defect with HUGE consequences! I am still under warranty. I don't know of any good local phone repair shops here in Hawaii, may have to mail it in.
FML, today's my birthday, and I may have to pay for another phone.
Click to expand...
Click to collapse
Well, at least you are still under warranty. I am not sure what happens when you send it to T-Mobile. Hopefully someone with experience with that can chime in.
Good luck and happy birthday.
meekrawb said:
Well, at least you are still under warranty. I am not sure what happens when you send it to T-Mobile. Hopefully someone with experience with that can chime in.
Good luck and happy birthday.
Click to expand...
Click to collapse
Heh, been eyeing the nexus 4, even with its flimsy back. I can always get a case.
Yeah, hopefully it doesn't decide to go bonkers on me again. So far it has not been turning itself off and on or getting itself stuck down, but you never know...I'll see what my options are from here on out.
Babbalabba said:
Ok, so I got stuck in the dreaded stuck power boot loop. After mashing the button for a bazillion times, blowing on it, spraying it, hitting it with various objects, it worked! And so far it has been working. But I don't want anything like that to happen again, where it will just shut off on its own due to its own crappieness.
Can you disable the power button, so that the only way to turn off the phone is by using power tools or some other widget?
I want nothing to ever happen when I press it, or when it decides to magically make contact with the inside of my phone.
I can't get inside the phone to deattach the connectors, because here is me -----> (O.O) here is my screwdriver ------> [=====+ and here is the screwdriver tip when I tried to open the phone ------> *snap*
So I now have a screwdriver tip stuck in one of the screws, and I am locked out of its innards, which may be a good thing
Any way to modify the code to disable the power button?
Click to expand...
Click to collapse
I can tell u from a friend that works for tmobile service department that when u send it back for repair they most likely won't even turn it on, especially with your issue all they'll do is their it in the refurb pile and send ua new "refurbished" phone so no it won't matter if u leave it rooted, your going to get a different phone back anyway unless u personally bring it to a 3rd party repair place
Sent from my SAMSUNG-SGH-T989 using xda premium
The power button's function is hardware based. No way to disable via software.

[Q] Phone won't turn on, blue led light stays on

Hi everyone,
This is my first post and I hope I won't somehow piss anyone off. I'm just looking for a little advice or guidance.
Device: SPH-D710 Samsung Galaxy S2 on Sprint (CDMA). It was running the latest over the air ICS update. It was not rooted.
Background: Starting about a month ago the phone began to occasionally restart on its own. Also, my clock widget began to disappear randomly, no matter how many times I would put it back on the screen. It would also occasionally crash on resource heavy apps like chrome or facebook. I installed Go Launcher to try to fix the widget problem. This is the only thing out of the ordinary that I've done recently.
Problem: While running an app the phone crashed. I pulled the battery and restarted it. It never booted. The screen remains completely black and the blue LED light stays on. I've tested a different battery, it wasn't the problem. I've plugged it into my computer and it does not see the device. Plugging in the charger turns on the blue light (I can only turn it off by pulling the battery).
Question: I'm pretty sure this phone is bricked but would love confirmation (whether you can confirm or tell me how I can confirm). What I really care about is being able to access the data that was on the phone. Is there any way I can access the data? The sprint store said it would be 50 bucks to look at it and if they can't fix it they would get me a new phone. I really don't care about a new phone. Is there anything that they can do to recover my data that I can't?
Basically, is there anything I can do to access the internal memory files? (Secondary question is can I fix the phone).
Thank you in advance for your input and excuse me if I haven't followed all common etiquette on this forum. (I did search the topic).
Do not send it to sprint. Look up jtag. Send it to a reputable company like mobiletechvideos. They will repair it if it can be brought back. Solid blue light is bricked. Flashing blue light is a bad battery. Goodluck.
Sent from my SPH-L900 using Tapatalk 2
patrao_n said:
Do not send it to sprint. Look up jtag. Send it to a reputable company like mobiletechvideos. They will repair it if it can be brought back. Solid blue light is bricked. Flashing blue light is a bad battery. Goodluck.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
It definitely looks promising - if they can fix it, would it be fixed but wiped? My main concern is recovering internal data.
spoke to kyle at mobiletechvideos and he thinks it's an emmc failure since it wasn't during flashing - in which case my saved data is gone forever. anyone disagree or have any other insight? can i save my data?
wukilaflee said:
spoke to kyle at mobiletechvideos and he thinks it's an emmc failure since it wasn't during flashing - in which case my saved data is gone forever. anyone disagree or have any other insight? can i save my data?
Click to expand...
Click to collapse
Mine started the random reboots, and then reboot loops, then couldn't get the screen to turn on...blah blah blah... lots of issues lots of people have seen. It was all because of the power button. It eventually got to where it just didn't work at all, and i was smacking the power button corner of the phone on a table or something to even get it to power on, and having to use the volume rocker wake option to wake the screen. I'm not sure if your issue is the same, but it only cost me $40 to get my power button replaced at a cell phone repair shop locally and took the guy less than 30mins.
Just a suggestion, may not have anything to do with it, but it could save you some money it happened to work. Alternatively you could try smacking the power button corner of the phone on a hard surface a few times and if it is the problem, it might unstick long enough at least know thats what it is.
I'm no expert, and i make no guarantees or promises, just my experience with mine and my wife's phone over the last 2 years...lot's of issues solved by one of three things, power button, usb port, and battery. Good luck!
momentary said:
Mine started the random reboots, and then reboot loops, then couldn't get the screen to turn on...blah blah blah... lots of issues lots of people have seen. It was all because of the power button. It eventually got to where it just didn't work at all, and i was smacking the power button corner of the phone on a table or something to even get it to power on, and having to use the volume rocker wake option to wake the screen. I'm not sure if your issue is the same, but it only cost me $40 to get my power button replaced at a cell phone repair shop locally and took the guy less than 30mins.
Just a suggestion, may not have anything to do with it, but it could save you some money it happened to work. Alternatively you could try smacking the power button corner of the phone on a hard surface a few times and if it is the problem, it might unstick long enough at least know thats what it is.
I'm no expert, and i make no guarantees or promises, just my experience with mine and my wife's phone over the last 2 years...lot's of issues solved by one of three things, power button, usb port, and battery. Good luck!
Click to expand...
Click to collapse
That is not the issue. This is an emmc failure for sure.
Sent from my SPH-D710 using xda premium
Thank you
patrao_n said:
Do not send it to sprint. Look up jtag. Send it to a reputable company like mobiletechvideos. They will repair it if it can be brought back. Solid blue light is bricked. Flashing blue light is a bad battery. Goodluck.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
I just replaced the battery and it turned back on.

Bricked, turning off after 5 seconds, WTF?

Hello folks!
My girlfriend's phone is maybe bricked, I'm not sure, and I don't think we can use the word bricked, because it just happened whitout flashing or attempting anything, she was just charging it and it shut off.
The device vibrates and boots when you put in the battery, but it just keep going for like 5 seconds after the vibration,
I mean, you put in the battery ...(Vibration)... 1.... (Samsung logo)...2...3...(S3 logo)....4....5....(black screen forever!)
It just does that, no bootloop, no nothing.
And I can't try to turn it on again until I remove and reinstall the battery.
Even if I try to get it in download mode or recovery, It just turn off after 5 seconds!
I tried different batteries also.
Have anoyone experienced something similar?
Could be sds, sudden death syndrome. It's well documented all over. The power button fails and it's considered a manufacturer defect. Take it to sprint and they should replace it for free.
metalfan78 said:
Could be sds, sudden death syndrome. It's well documented all over. The power button fails and it's considered a manufacturer defect. Take it to sprint and they should replace it for free.
Click to expand...
Click to collapse
Yeah! It must be that, I just started trying with my S3 keeping the power button pushed and it does the same thing.
I'm not on Sprint anymore, I'm not even in USA.
Is there any way to fix it?
Cleaning it maybe?
Replacing the switch? (I'm watching some switches being sold on ebay)
I also work on a factory where we work with SMT electronic devices so there's a lot of equipment for repairing it.
Compressed air might fix it, and I believe you can replace it with a little patience.
metalfan78 said:
Compressed air might fix it, and I believe you can replace it with a little patience.
Click to expand...
Click to collapse
That's what I was thinking, tonight I'm going to use some alcohol and compressed air and see if that works.
And if that doesn't work, I'm buying the replacement and there's a lot of people here who are specialized in SMT and who can help me.
Thank you dude, I'm maybe reporting tomorrow
Damian8a said:
That's what I was thinking, tonight I'm going to use some alcohol and compressed air and see if that works.
And if that doesn't work, I'm buying the replacement and there's a lot of people here who are specialized in SMT and who can help me.
Thank you dude, I'm maybe reporting tomorrow
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Click to collapse
I think this just happened to me... did you have any success cleaning/fixing your GS3?
imekul said:
I think this just happened to me... did you have any success cleaning/fixing your GS3?
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No, cleaning it with alcohol and compressed air didn't worked, I changed the power switch and it worked pretty well... for like a day or two and then It keep happening the same.
Right now a friend of mine who works on a cellphone refurbishing factory is working on it, I hope he can fix it.
What's happening to your S3 exactly?
This happened to me a few months ago and it turns out my power button was stuck. So what I did is I held the phone perpendicular to a table (power button side) a few inches above the table and with moderate force, slammed the phone on the table and after a few tries, it turned on as usual. Just be gentle with it. I hope this helped.
Sent from my SPH-L710 using xda app-developers app
succumbtothegreater said:
This happened to me a few months ago and it turns out my power button was stuck. So what I did is I held the phone perpendicular to a table (power button side) a few inches above the table and with moderate force, slammed the phone on the table and after a few tries, it turned on as usual. Just be gentle with it. I hope this helped.
Sent from my SPH-L710 using xda app-developers app
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I actually tried that, and it works, but It's just like a temporal fix, if you keep using the power button it's gonna happen again eventualy.
Thanks ayway dude!

Phone does not stay at fastboot or recovery screen for more than 2 seconds

Till now my device was working fine,i changed the phone's theme and left it aside. For checking something I tried unlocking my phone and it suddenly restarted and since then it is restarting again and again I tried everything "The volume down+ Power" and Volume Up+Power for Fastboot and recovery respectively but it doesnt stays at the same screen for more than 2 seconds and restarts every bit and then. I am really helpless.
Any help would be much appreciated.
:crying:
I am also attaching a log file...when I tried using MiFlash in a case when it stayed at the fastboot window for a while..it never finished and all of a sudden after a few minutes it again restarted and the same thing is happening again as I have mentioned above.
Hello. I got the same problem. It is 100% problem of power button but from inside. I mean to say you need to change power button attached to your motherboard.
sssaurabh said:
Hello. I got the same problem. It is 100% problem of power button but from inside. I mean to say you need to change power button attached to your motherboard.
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ohh...is it totally because of this I am getting this problem or there may be any other issue too...Just to be sure ho much will it cost if I get that button replaced any idea??
panku123 said:
ohh...is it totally because of this I am getting this problem or there may be any other issue too...Just to be sure ho much will it cost if I get that button replaced any idea??
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Well if you assume that you have the same problem which i am telling you than it will only take 100 or 150 rupees to replace the button with any good mobile repairing shop. Don't trust if any mobile shop person tell you that they will place the original new button and ask for 400 or 500 rupees. Xiaomi do'n't give their spare parts to anyone. Also don't go to the authorized service center. Because if you don't have warranty than they will take Rs. 280 as inspection charges first. Than they will take other repairing charges depending on servicing of your phone.
sssaurabh said:
Well if you assume that you have the same problem which i am telling you than it will only take 100 or 150 rupees to replace the button with any good mobile repairing shop. Don't trust if any mobile shop person tell you that they will place the original new button and ask for 400 or 500 rupees. Xiaomi do'n't give their spare parts to anyone. Also don't go to the authorized service center. Because if you don't have warranty than they will take Rs. 280 as inspection charges first. Than they will take other repairing charges depending on servicing of your phone.
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let me see if this solves the problem ...thanks..
Do you have any news? Was that the problem? Is it easy to change the button? I have exactly the same problem.
Even I have the same prob...after pressing power button the power off,reboot option blinks nd my phone continued reboot again nd again on putting battery
Today my phone worked so i am certain now there is a problem with the power button. I wil change it just to be sure it wont hapoen again.
How much it cost nd which component to b changed?? Plss rply...
I haven't changed it yet. I will try to. The component you have to buy is the volume-power button and it costs around 1-2 dollars. I found it from china in aliexpress.
kon30fyllou said:
Do you have any news? Was that the problem? Is it easy to change the button? I have exactly the same problem.
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No news till now...Did a thorough research though...Haven't got power button replaced...phone is exactly the same at it was...continuous attempts were made by me to revive it but cant find anything to work.
kon30fyllou said:
I haven't changed it yet. I will try to. The component you have to buy is the volume-power button and it costs around 1-2 dollars. I found it from china in aliexpress.
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Let me know if this solves the problem..I will then follow the same footsteps.
definitely problem with power button
sssaurabh said:
Hello. I got the same problem. It is 100% problem of power button but from inside. I mean to say you need to change power button attached to your motherboard.
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I had the same problem.
Got the power button replaced internally (something called microswitch) for Rs. 150.
Phone started working normally.
Best part, all phone data was intact.
Thank you so much for your comment.
fastboot issue
kon30fyllou said:
Today my phone worked so i am certain now there is a problem with the power button. I wil change it just to be sure it wont hapoen again.
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I had the same problem, just changed the usb port on the laptop where i have inserted the cable and it worked fine.

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