[Q] Phone won't turn on, blue led light stays on - Samsung Epic 4G Touch

Hi everyone,
This is my first post and I hope I won't somehow piss anyone off. I'm just looking for a little advice or guidance.
Device: SPH-D710 Samsung Galaxy S2 on Sprint (CDMA). It was running the latest over the air ICS update. It was not rooted.
Background: Starting about a month ago the phone began to occasionally restart on its own. Also, my clock widget began to disappear randomly, no matter how many times I would put it back on the screen. It would also occasionally crash on resource heavy apps like chrome or facebook. I installed Go Launcher to try to fix the widget problem. This is the only thing out of the ordinary that I've done recently.
Problem: While running an app the phone crashed. I pulled the battery and restarted it. It never booted. The screen remains completely black and the blue LED light stays on. I've tested a different battery, it wasn't the problem. I've plugged it into my computer and it does not see the device. Plugging in the charger turns on the blue light (I can only turn it off by pulling the battery).
Question: I'm pretty sure this phone is bricked but would love confirmation (whether you can confirm or tell me how I can confirm). What I really care about is being able to access the data that was on the phone. Is there any way I can access the data? The sprint store said it would be 50 bucks to look at it and if they can't fix it they would get me a new phone. I really don't care about a new phone. Is there anything that they can do to recover my data that I can't?
Basically, is there anything I can do to access the internal memory files? (Secondary question is can I fix the phone).
Thank you in advance for your input and excuse me if I haven't followed all common etiquette on this forum. (I did search the topic).

Do not send it to sprint. Look up jtag. Send it to a reputable company like mobiletechvideos. They will repair it if it can be brought back. Solid blue light is bricked. Flashing blue light is a bad battery. Goodluck.
Sent from my SPH-L900 using Tapatalk 2

patrao_n said:
Do not send it to sprint. Look up jtag. Send it to a reputable company like mobiletechvideos. They will repair it if it can be brought back. Solid blue light is bricked. Flashing blue light is a bad battery. Goodluck.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
It definitely looks promising - if they can fix it, would it be fixed but wiped? My main concern is recovering internal data.

spoke to kyle at mobiletechvideos and he thinks it's an emmc failure since it wasn't during flashing - in which case my saved data is gone forever. anyone disagree or have any other insight? can i save my data?

wukilaflee said:
spoke to kyle at mobiletechvideos and he thinks it's an emmc failure since it wasn't during flashing - in which case my saved data is gone forever. anyone disagree or have any other insight? can i save my data?
Click to expand...
Click to collapse
Mine started the random reboots, and then reboot loops, then couldn't get the screen to turn on...blah blah blah... lots of issues lots of people have seen. It was all because of the power button. It eventually got to where it just didn't work at all, and i was smacking the power button corner of the phone on a table or something to even get it to power on, and having to use the volume rocker wake option to wake the screen. I'm not sure if your issue is the same, but it only cost me $40 to get my power button replaced at a cell phone repair shop locally and took the guy less than 30mins.
Just a suggestion, may not have anything to do with it, but it could save you some money it happened to work. Alternatively you could try smacking the power button corner of the phone on a hard surface a few times and if it is the problem, it might unstick long enough at least know thats what it is.
I'm no expert, and i make no guarantees or promises, just my experience with mine and my wife's phone over the last 2 years...lot's of issues solved by one of three things, power button, usb port, and battery. Good luck!

momentary said:
Mine started the random reboots, and then reboot loops, then couldn't get the screen to turn on...blah blah blah... lots of issues lots of people have seen. It was all because of the power button. It eventually got to where it just didn't work at all, and i was smacking the power button corner of the phone on a table or something to even get it to power on, and having to use the volume rocker wake option to wake the screen. I'm not sure if your issue is the same, but it only cost me $40 to get my power button replaced at a cell phone repair shop locally and took the guy less than 30mins.
Just a suggestion, may not have anything to do with it, but it could save you some money it happened to work. Alternatively you could try smacking the power button corner of the phone on a hard surface a few times and if it is the problem, it might unstick long enough at least know thats what it is.
I'm no expert, and i make no guarantees or promises, just my experience with mine and my wife's phone over the last 2 years...lot's of issues solved by one of three things, power button, usb port, and battery. Good luck!
Click to expand...
Click to collapse
That is not the issue. This is an emmc failure for sure.
Sent from my SPH-D710 using xda premium

Thank you
patrao_n said:
Do not send it to sprint. Look up jtag. Send it to a reputable company like mobiletechvideos. They will repair it if it can be brought back. Solid blue light is bricked. Flashing blue light is a bad battery. Goodluck.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
I just replaced the battery and it turned back on.

Related

Button Problems and First Root Ever

Hi, Everyone! This is my first post on here but I have spent the better part of the last week reading all the different threads. Yesterday my Samsung Epic 4G decided to go a little insane on me. It was working eprfectly fine (especially for a 2 year old phone) when all of a sudden my power button seemed to start cyling and the power off screen kept popping up and the volume keys did the same. I turned the phone off and even tried taking the battery out and giving it a rest but the problem persisted.
Another issue was that some of the numbers no longer worked correctly. The even numbers both on the touch screen and keypad would dial
"2468" instead of the corresponding number; very weird! The phone had never been rooted or modded at all. Well I was able to get into the phone after figuring out a way to input my passcode with the faulty numbers and I performed a hard reset. The phone is back to completely stock but the power button and camera button do nothing. The volume up button works well but the volume down (besides lowring the volume) button causes google search to pop up and then a bunch of letters and numbers to be typed in both the google search bar and in the message of box of the last person I texted. I can still use the phone by opening the key pad to wake the screen up and I can text and call fine as long as I don't touch the Volume Down button. Also, battery life is ridicolously low. I am up for upgrade but don;t really feel like upgrading to the S3 just yet. Sorry for the long post. I know it is against forum policy but I wanted to get the whole story out there. So here is what I am looking to do:
I want to root the phone and install one of the roms to maybe eek out a couple more weeks out of it. Again it works ok now, just the sliding out of the keypad and lack of power button sucks. The phone boots up if I take the battery out and put it back in wihtout touching the power button.
I have read up on Odin and that looks somewhat straightforward. Just trying to see what you think is my best course of action. Again, I do not have a power button working or camera button and a faulty Volume Down Button. Maybe I can do the whole slip in the battery while holding "1" to get it into download mode? This will be my first time rooting a phone so any help is great and appreciated. Thanks and again, sorry for the really long post!
I forgot to mention that the phone is currently running on Gingerbread 2.3.6. This may or may not make it more difficult to root.
Did the phone get wet at all? Use it in the rain?
Sent from my PantechP4100 using xda premium
kennyglass123 said:
Did the phone get wet at all? Use it in the rain?
Sent from my PantechP4100 using xda premium
Click to expand...
Click to collapse
was thinking this as well
It actually got wet about 1.5 years. I threw it in rice for about a week and never had any issues. The phone has never frozen or had issues the past year and a half. Yesterday it was in the kitchen charging (with a samsung charger but not one for this phone specifically) and it started doing the whole power button/power off screen flashing. I was able to get it in download mode earlier today but i don't know about recovery mode since the power button is dead. Maybe I should root it to see if its a hardware issue?
Edit: I forgot to mention that the phone gets really really hot while charging as well in the area above the battery. Hopefully nothing short-circuited.
It could take a while before the corrosin gets bad enough to affect your phone. I dropped a phone in the toilet once, and it was over 2 years before it crapped out. Took it apart and it looked like an old Chevy wheel well inside.
Sent from my SPH-D700 using Tapatalk 2
frostedunit said:
It could take a while before the corrosin gets bad enough to affect your phone. I dropped a phone in the toilet once, and it was over 2 years before it crapped out. Took it apart and it looked like an old Chevy wheel well inside.
Sent from my SPH-D700 using Tapatalk 2
Click to expand...
Click to collapse
That is a good point. I never thought of that. It was also in the kitchen which was humid and hot as ever yesterday. Do you think any kind of root or rom could help me squeeze a little bit of life out of my old phone.
Raymos24 said:
That is a good point. I never thought of that. It was also in the kitchen which was humid and hot as ever yesterday. Do you think any kind of root or rom could help me squeeze a little bit of life out of my old phone.
Click to expand...
Click to collapse
Doubtful. If you're hardware's screwed, so are you.
Sent from my SPH-D700 using Tapatalk 2
So I left the phone alone for a couple days with the battery out. I go to turn it on today and it worked perfectly. Then after about 5 minutes the power button stopped working again, but everything else is ok. No random letters and numbers and the volume buttons work as well. Now, I'm kind of lost as to what to do. I do have a parts phone, same one as this. Maybe I need to replace the power button? It clicks and everything and even worked for a couple minutes but now is non-functional again.

Bricked or not?

Ok so i pulled my phone out of my pocket and noticed the screen stuck on lockscreen, couldn't do anything so I turned it off,note : I did nothing out of the ordinary to the phone, it's been running fine on CM9 for months now and all of a sudden after rebooting..the light stays on and i get nothing. Tried everything I can think of and really don't have money for a new one at the moment. I'm wondering what happened and thought someone hear might have a little more knowledge as to what happened. Any replies would help...thanks.
Edit: After looking around it seems to have the blue light of death brick-ish w/e..I just don't understand how it would do it out of nowhere without even flashing/downloading/just sitting in my pocket? wtf...oh well..i'll probably just goto the sprint store and bs them to getting another..weird..
Hold down power and volume down for a while to see if it will boot into download/odin mode.
Sent from my SPH-D710 using Tapatalk
Click here for custom mods for your E4GT
casperlt1 said:
Ok so i pulled my phone out of my pocket and noticed the screen stuck on lockscreen, couldn't do anything so I turned it off,note : I did nothing out of the ordinary to the phone, it's been running fine on CM9 for months now and all of a sudden after rebooting..the light stays on and i get nothing. Tried everything I can think of and really don't have money for a new one at the moment. I'm wondering what happened and thought someone hear might have a little more knowledge as to what happened. Any replies would help...thanks.
Edit: After looking around it seems to have the blue light of death brick-ish w/e..I just don't understand how it would do it out of nowhere without even flashing/downloading/just sitting in my pocket? wtf...oh well..i'll probably just goto the sprint store and bs them to getting another..weird..
Click to expand...
Click to collapse
If you can check the battery before all else. Do a spin test, try replacing (or have the store swap out for testing) and see if this gets you back to life.
Next option - USB Jig or try holding the buttons long enough to see if Odin or Recovery responds.
Don't think this is the eMMC bug so JTAG may also be a way to rescue it if needed.

Bone stock and bricked!!! Any suggestions???

I have a friend's bone stock incredible 2 and it "totally quit working" on him. "Wen't black and never came back to life."
It has been dropped in a toilet before (clean... haha! Or so he says...) but he pulled the battery as quickly as he could, let it dry out for a few days, and said it worked fine for quite a long time after that. And then it just "quit" one day.
He has a replacement but he says he would like to get his Incredible back.
I told him I would see if there was anything I could do since I'm the "tech guy" around our group of friends.
I plugged in the phone and it does take a charge. After the light turned green indicating full charge, I unplugged the phone and tried to turn it on...
NOTHING.
I read how to boot into fast boot mode and found that you hold the volume down + power buttons at the same time.
When I do this, the phone flashes, very briefly, the fastboot menu screen and then goes black.
If I continue to hold the volume down + power buttons, the fastboot screen will briefly flash about every three seconds.
It flashes so quick that I cannot read any of the options but can see the word flashboot outlined in blue.
Does anybody have any suggestions that I should try before telling my buddy his phone is forever dead?
Much appreciation in advance!!!
That all sounds like bad hardware buddy, maybe replace the digitizer? Wild shot in the dark from me
Sent from my HTC Droid Incredible 2 using xda app-developers app
jeremytn86 said:
That all sounds like bad hardware buddy, maybe replace the digitizer? Wild shot in the dark from me
Sent from my HTC Droid Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
I was thinking it was probably hardware related myself. As for the digitizer... Maybe? Who knows? Maybe there'e more to "it just quit working" than my friend is telling me? It would be fairly inexpensive and somewhat easy fix if it were the digitizer. I have replaced digitizers on multiple types of devices.
I'll probably just look up the price of one on eBay and let my buddy know how much they are with a disclaimer that there is absolutely no guarantee that a new digitizer will fix the problem.
Thanks

[Q] Rebooting and Power Issue

My phone seems to have some kind of issue. Starting this morning, my phone rebooted twice without me doing much of anything to it - I clicked the power button to check the time, and doing so caused the phone to reboot. I waited for it to reboot, and when I clicked the power button again, it rebooted once more.
Now, whenever I click the power button, the phone won't wake. I can wake the phone and use it normally by pressing the volume keys, but I can't put the phone back to sleep. My phone is still randomly turning off and rebooting as well. Right now, it's off and I can't turn it back on because the power button isn't responding. I have to plug it into the computer/wall to actually turn it on. Does anyone know what's going on?
At first I thought it was a faulty power button, but I've no idea what to think now. I'm running Calks E4GT 3.
For the time being, I'm using Smart Screen Off, which is working great. I can live with this, but my phone is still likely going to reset, and I have no idea why.
IceCatraz said:
My phone seems to have some kind of issue. Starting this morning, my phone rebooted twice without me doing much of anything to it - I clicked the power button to check the time, and doing so caused the phone to reboot. I waited for it to reboot, and when I clicked the power button again, it rebooted once more.
Now, whenever I click the power button, the phone won't wake. I can wake the phone and use it normally by pressing the volume keys, but I can't put the phone back to sleep. My phone is still randomly turning off and rebooting as well. Right now, it's off and I can't turn it back on because the power button isn't responding. I have to plug it into the computer/wall to actually turn it on. Does anyone know what's going on?
At first I thought it was a faulty power button, but I've no idea what to think now. I'm running Calks E4GT 3.
For the time being, I'm using Smart Screen Off, which is working great. I can live with this, but my phone is still likely going to reset, and I have no idea why.
Click to expand...
Click to collapse
I'm no expert but when that happened to my phone I had it replaced. Turned out to be a faulty power button...
Sent from my SPH-D710 using xda premium
I was thinking about it, but I'm certain it's out of warranty. My contract expires this November, so I'm really hoping that's not the case.
It's your phone a year old or older?
Do you still have the original battery?
Pp.
sent from a jellybean filled epic touch.
It is. I've had my phone since November 2011. I do still have the original battery, though the battery is pretty much shot. It had overheated (it was charging underneath some comforters), but a few days later the battery came back on, and I've been using it ever since. I'll get a new battery, but do you think that's what the problem is?
IceCatraz said:
It is. I've had my phone since November 2011. I do still have the original battery, though the battery is pretty much shot. It had overheated (it was charging underneath some comforters), but a few days later the battery came back on, and I've been using it ever since. I'll get a new battery, but do you think that's what the problem is?
Click to expand...
Click to collapse
You can definitely try changing the battery, but also if you have insurance on your phone you should be able to call sprint and have them exchange it. I did it not too long ago and I had my phone since day one. I'm positive that my warranty was expired but I still had insurance on it. They sent me another one 2 days later.
Sent from my SPH-D710 using xda premium
I would definitely say yes, you need a new battery!
Amazon is your best bet. Anker makes a good battery.
Pp.:beer:
sent from a jellybean filled epic touch.
How much did that cost you? I might have insurance on it, but I have no idea. I remember replacing one of my previous phones and it costing $50.
IceCatraz said:
How much did that cost you? I might have insurance on it, but I have no idea. I remember replacing one of my previous phones and it costing $50.
Click to expand...
Click to collapse
To be honest they didn't even charge me..lol. All I did was call sprint, told them that my power button wasn't working,they asked if it had any water damage. I told them it didn't and she asked if I had insurance,told her I did and she simply said no problem, asked for my address and said you'll have another device in 2 to 3 days. Received it in 2 days returned the other one no questions no fee..
Sent from my SPH-D710 using xda premium
From Amazon about $12.00 plus shipping. Samsung Epic 4G Touch 1800 mAh Standard Battery ..
Pp.
Transmitted from another galaxy with a Jellybean infused P-5113 full of Unicorn porn.
My phone started that 3 days ago. Power button failed. I have 8 batteries so it wasnt that. Id put battery in and it would boot up without touching button. Then power off. I had insurance send new one. They gave me new not refurb and it works day and night difference better than old one
Sent from my SPH-D710 using Tapatalk 2
I'm most definitely sure it's your power button going broke.
Battery issues usually make your phone flicker like auto brightness is adjusting before shutting off. And so on.
A battery issue wouldn't make your phone reboot by itself when touching the power button.
My friend use to have power button issues like what the OP stated. I told her, her case is causing it(she had one of those cases that block the power button and volume button with rubber) we took the case off left the phone alone for a day and the power button worked correctly. I since have cut out the rubber to her case.
Sorry about the long post
I've known 6 ppl with the E4gT in the past 3 months that have Power button issues. I usually can spot them now.
Sent from my SPH-D710 using xda app-developers app
Seems a lot of people are having power and battery related issues. I've had my e4gt for around a year and my battery is going out. Had 2 ordered today so hopefully no more problems. Lay your battery down flat on the table if it's bulged or misshapen then it's bad. They're only like 10 bucks on ebay.
Sent from my SPH-D710 using xda premium
Sounds like what Im experiencing is the power button issue as welll; phone wakes up on and off by itself, power button doesnt always wake up or put the phone to sleep (or brings up power menu), and random reboots. So assuming this is the case for me too, and with insurance, will I have any issues trying to get it fixed if my phone is rooted? Or just make sure I have unrooted my phone and made stock before I take it to Sprint and Ill have nothing to worry about it then?
CylonWolf said:
Sounds like what Im experiencing is the power button issue as welll; phone wakes up on and off by itself, power button doesnt always wake up or put the phone to sleep (or brings up power menu), and random reboots. So assuming this is the case for me too, and with insurance, will I have any issues trying to get it fixed if my phone is rooted? Or just make sure I have unrooted my phone and made stock before I take it to Sprint and Ill have nothing to worry about it then?
Click to expand...
Click to collapse
It is always best to go back to stock. They will likely charge you $50 for it though so it is actually cheaper to go to http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-power-button-repair/. No need to go back to stock with them and they do great work.
Sent from my SPH-D710 using xda app-developers app
graydiggy said:
It is always best to go back to stock. They will likely charge you $50 for it though so it is actually cheaper to go to . No need to go back to stock with them and they do great work.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I believe my power button is going out too. It does the rebooting cycle like others have mentioned and simply rubbing my finger across the button (without pushing it) will cause the phone to turn on and off.
I currently don't have insurance on my phone. Sprint sent out an email a couple of weeks ago about Insurance Open Enrollment. Anyone know if I can enroll now and turn around and take my phone in for repair (unrooted of course)?
Thanks
There was a thread on the power button issue on the Sprint.com forums, and a poster claimed he didnt pay anything for the repair and didnt have insurance (I guess because its apparently a known/common issue now). I figured with the open enrollment it might be worth $8 just to make sure Im covered, although apparently you have to wait 3 days after you signup (Jesus waited 3 days, so I guess I can too huh?). If its a known issue with the phone that is apparently at least somewhat common, I see no reason Id have to pay $50 to have it fixed.
****. This just started happening to me this morning. Phone was working just fine. I am just running stock rooted and now seems like everytime i try to turn off the screen the phone reboots. I have never dropped this phone. I dont have any insurance policy from sprint. Do you think there is anything they will do with this phone?
dbldown768 said:
****. This just started happening to me this morning. Phone was working just fine. I am just running stock rooted and now seems like everytime i try to turn off the screen the phone reboots. I have never dropped this phone. I dont have any insurance policy from sprint. Do you think there is anything they will do with this phone?
Click to expand...
Click to collapse
My reboots started happening earlier this week. I'm running the JB GB08 rooted leaked release. I called Sprint this morning and added the insurance coverage since open enrollment runs through the end of March. I plan on taking the phone into Sprint over the weekend after I reinstall the office ICS release build.

Dropped Z5P, now unresponsive - help??

I'm completely bamboozled, and no technical expert when it comes to in-depth diagnosis - so bear with me here.
On Saturday evening, I dropped my Premium onto my sofa, not realising the TV remote was there - and it sounded like the 2 connected with some force. Since then it wont turn on, it wont charge, and it isn't recognised by my PC when I connect it. I took it to a local repair shop, who held onto it during today, who returned it hours later confirming that their tech had checked all the internal connections/screen etc, and they couldn't determine what was wrong with it.
I should note at this point that I'm aware that third-party repairs void warranties - however O2 informed me that as it was accidental damage and not a manufaturing fault, my warranty was void anyway. I also didn't take out insurance, as at the time finances were tight, and I'd had insurance on my 2 previous handsets (Z, and Z Ultra) and not claimed. Typical.
So i'm at a complete loss - I don't know what to do, and what makes this worse is that I haven't even had it 6 months, so I'm paying for a device I can't use. And I'm locked into a 24 month contract - double ouch.
XDA - if anyone can help me in any way whatsoever, I'd be so grateful.
liquidborn said:
I'm completely bamboozled, and no technical expert when it comes to in-depth diagnosis - so bear with me here.
On Saturday evening, I dropped my Premium onto my sofa, not realising the TV remote was there - and it sounded like the 2 connected with some force. Since then it wont turn on, it wont charge, and it isn't recognised by my PC when I connect it. I took it to a local repair shop, who held onto it during today, who returned it hours later confirming that their tech had checked all the internal connections/screen etc, and they couldn't determine what was wrong with it.
I should note at this point that I'm aware that third-party repairs void warranties - however O2 informed me that as it was accidental damage and not a manufaturing fault, my warranty was void anyway. I also didn't take out insurance, as at the time finances were tight, and I'd had insurance on my 2 previous handsets (Z, and Z Ultra) and not claimed. Typical.
So i'm at a complete loss - I don't know what to do, and what makes this worse is that I haven't even had it 6 months, so I'm paying for a device I can't use. And I'm locked into a 24 month contract - double ouch.
XDA - if anyone can help me in any way whatsoever, I'd be so grateful.
Click to expand...
Click to collapse
You can try to report it stolen
KbaB.BroS said:
You can try to report it stolen
Click to expand...
Click to collapse
Not sure how that would help
Sure, if I had insurance, I could do that - but then I'd have claimed for accidental damage
liquidborn said:
Not sure how that would help
Sure, if I had insurance, I could do that - but then I'd have claimed for accidental damage
Click to expand...
Click to collapse
You only had it for 6 months, they can't force you to pay the rest if you don't have it
KbaB.BroS said:
You only had it for 6 months, they can't force you to pay the rest if you don't have it
Click to expand...
Click to collapse
Ah, now if I hadn't signed a contract..!
liquidborn said:
Ah, now if I hadn't signed a contract..!
Click to expand...
Click to collapse
But if you lose it, isn't it necessary for them to freeze the contract so you don't pay for someone else using your number and device?
KbaB.BroS said:
But if you lose it, isn't it necessary for them to freeze the contract so you don't pay for someone else using your number and device?
Click to expand...
Click to collapse
I wish it worked like that..
I guess repair info on the Z5P is limited at the moment?
liquidborn said:
I wish it worked like that..
I guess repair info on the Z5P is limited at the moment?
Click to expand...
Click to collapse
Damn straight, got nothing here
Tried holding power and volume down for awhile to see if you can soft reset it? Also, I believe there is a hard reset button in the sim card bay as a last resort. Shouldn't be rendered useless after a light drop.
Try open up the flap where the sim card is in. There's a button in there. Try holding it down for 10 to 30 seconds.
Sent from my Nexus 5X using Tapatalk
Thanks all - tried all those suggestions before I had it looked at unfortunately. I've even tried the 2-minute hold-down of the button under the flap, to no avail
liquidborn said:
Thanks all - tried all those suggestions before I had it looked at unfortunately. I've even tried the 2-minute hold-down of the button under the flap, to no avail
Click to expand...
Click to collapse
Hi,
for the z5p, try holding down power and vol+ in that order, the phone shoud vibrate 3 times, after that [if that worked] then let go of both buttons,
wait for the LED indicator to light up yellow/orange and press vol+ and that will get you to recovery
alternately try getting into fastboot, by doing the above but with the device plugged in to usb port on pc and keep the vol+ button pressed.
when the LED is blue, you're in fastboot
and from there ou can try running fastboot reboot
good luck
m
moonbutt74 said:
Hi,
for the z5p, try holding down power and vol+ in that order, the phone shoud vibrate 3 times, after that [if that worked] then let go of both buttons,
wait for the LED indicator to light up yellow/orange and press vol+ and that will get you to recovery
alternately try getting into fastboot, by doing the above but with the device plugged in to usb port on pc and keep the vol+ button pressed.
when the LED is blue, you're in fastboot
and from there ou can try running fastboot reboot
good luck
m
Click to expand...
Click to collapse
No joy I'm afraid
I've tried:
Power+VolUp
USB
USB+VolUp
USB+VolDown
Hidden reset button (both short and 2 mins)
Left plugged into a (Sony, not third-party) charger for 3/4 hours
It's completely unresponsive. No notification LED, no "connected" sound from my PC when I plug it in - nothing. The repair shop were convinced it wasn't a screen issue, and that the guy checked every connection and they were all fine. The only physical damage is beside the power button - i've attached a photo to this post.
I wouldn't have thought there'd be any point even sending it to Sony, as its not a manufacturing issue; they'd just send it right back. I've had terrible luck recently, and this is really the icing on the cake - so I'm grateful for any tips, etc
hmm, okay, i want to suggest that the drop knocked your battery loose but that's probably not it,
if you "jammed up" the power button, then you probably need to open the phone up and take a look. , most buttons are a combination of the bendy plastic stuff with an itty-bitty button beneath them, BUT this could also be, maybe, related to the fact of the fingerprint sensor in the power button ?
again, with button being jammed up, maybe something is touching/not touching where it should/shouldn't be ?
these are all the things i could think of. Hope it helps. I just got one of these, they definitely need a hard case.
You should see the bend test on youtube , xD
Good Luck :good:
m
moonbutt74 said:
hmm, okay, i want to suggest that the drop knocked your battery loose but that's probably not it,
if you "jammed up" the power button, then you probably need to open the phone up and take a look. , most buttons are a combination of the bendy plastic stuff with an itty-bitty button beneath them, BUT this could also be, maybe, related to the fact of the fingerprint sensor in the power button ?
again, with button being jammed up, maybe something is touching/not touching where it should/shouldn't be ?
these are all the things i could think of. Hope it helps. I just got one of these, they definitely need a hard case.
You should see the bend test on youtube , xD
Good Luck :good:
m
Click to expand...
Click to collapse
Hmm, I can't try taking it apart as I don't have the tools (definately an option to try, though) - however, surely if it was just an issue of the power button not "touching" where it should, it would charge/be detected by a PC when connected? At least the notification light would illuminate..
That bend test is crazy, made me cringe
try hold volume down and then plug it into a computer. It should turn it into download mode which should have the LED be blue iirc. That's to see if it is actually unresponsive and dead. If that works you can try and flashing the stock firmware and see if that fixes the problem. If it doesn't then if there isn't any real damage it may be covered by warranty since they wouldn't know how it happened
Tidbits said:
try hold volume down and then plug it into a computer. It should turn it into download mode which should have the LED be blue iirc. That's to see if it is actually unresponsive and dead. If that works you can try and flashing the stock firmware and see if that fixes the problem. If it doesn't then if there isn't any real damage it may be covered by warranty since they wouldn't know how it happened
Click to expand...
Click to collapse
It's completely unresponsive dude, no signs of life no matter what
Warranty is a no-go too, if you see the pic attached to my reponse above the damage is pretty visible.. I'm so gutted, this is the best handset I've had and I've ****ed it up...
I'll sell you mine for $550 USD shipped lol jk shipping would be hella expensive.
Sent from my Nexus 5X using Tapatalk
Tidbits said:
I'll sell you mine for $550 USD shipped lol jk shipping would be hella expensive.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
The funny thing is it'd most-likely work out cheaper than buying a new one here in the UK
Wouldn't surprise me. I paid $700USD but that included added warranty from the importer.
Sent from my Nexus 5X using Tapatalk

Categories

Resources