Hi, my phone stopped being able to get a USB data connection. The port is physically intact and does not wiggle. I've tried two different Macs and one PC, different USB-A to -C cables (all verified by Benson Leung). Also toggled USB debug, MTP and PTP modes from Developer Options, rebooted phone and computer. When I plug the phone in, it only goes to Charging mode. Android File Transfer doesn't see it and 'adb devices' comes back empty. There is no notification offering me to select connection type. Did I miss anything or is it time to send it in? Thanks, Tony
What OS are you running on your Windows - checking your Device Manager under Control Panels - are all the Google / N5X drivers installed and working correctly before this ? Try uninstalling, reboot PC and re-install them - and, use different USB port to connect the cable (what kind of connections are you using ??)
Can you run ADB ?
Thanks I'm primarily using a Mac (10.10.5) but the PC was running Vista. It was a borrowed PC so I didn't install the drivers. I don't think it's a driver issue though since nothing shows up in device manager and the phone doesn't offer to switch out of charge-only mode. Also the same Mac worked previously.
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After rooting the phone (in this case to leedroid) I have been having trouble with 2 xp machines at work.
Both detect the phone as "unknown device".
Doesnt matter what I select, charge only, sync, disk drive, adb usb debugging.
I have uninstalled / reinstalled htc drivers repeatedly.
Tried just using android sdk drivers.
I have deleted
C:\WINDOWS\system32\drivers\Wdf01000.sys,
2. Remove: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Wdf
3. Remove: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Wdf01000
I have also removed anything under Vid_0000&Pid_0000
Everytime I plug it in, windows detects it as unknown device. It wont let me update the drivers.
Help please!
what do you mean it prevents you from manually updating drivers? has it ever worked before? have you tried showing hidden devices via command line then removing the old device manually and then reconnecting it?
yep did all that hidden devices stuff too.
You wont believe this but I saw a post about someone using a thicker usb cable. I recently switched to using a retractable micro usb cable at work. I brought the original htc usb cable into work today, plugged it in xp detected the phone straight away!!!!!
who would have thought a cable was the problem!!?? All that wasted time!
When I plug my handset to ANY computer (with, without kies or drivers, it doesn't matter) the phone charges, but, nothing appears on the computer (no unknown device or recognizing the two drives of the phone, but not mounting them (as it did before)) on the phone.
The "USB" icon doesn't prompt and if I go to settings/wireless and network/ USB utilities, when I touch the USB mass storage button, it prompts me to connect cable, which is already connected.
-USB debug isn't activated (I've tried both)
When my phone is powered off and I start to charge it, the charging screen doesn't prompts, It just start booting.
I've tried different USB Cables.
The Phone is Official Stock Never Rooted (I discovered this trying to root it today)
Am I SOL if I want to root it without a working USB Data port?
Any ideas?
i would say make sure there's no dust/ buildup in the port. I had connection issues once to find a pocket lint cramed in there. next do all the other stuff. uninstall/reinstall drivers, diff usb port, diff pc, reboot. My symptoms were similar to yours but i was able to reboot into recovery/bootloader and use adb/fastboot no prob, so not sure. and I was already rooted/twrp recovery. might be worth it to try fastboot in bootloader just to be sure and get a recovery on it asap. If that works you should be able to recover stock or flash whatever, then test usb again in diff pc with fresh kies install. good luck.
Sounds like bad/improper USB cables to me, not all USB cables support data and charging, make sure you're using an official Samsung USB cable.
If you have a friend with a Samsung smart phone ask to try their cable.
Wow, I would think this would be easy (coming from a Nexus 5), I just plugged in the N5 via USB to my Windows 7 machine and boom, I could browse the phone. Now, trying to do this with my G3, I have installed Windows drivers and nothing. I plug the phone in and nothing happens other than a pop up on the phone saying it is charging slowly. I've searched the LG site and Google and found references to MTP and having 3 options when connecting the phone to the PC but I get none of those options and cannot find an MTP option in settings. All I can find is a Connect to PC which tells me to use LG PC Suite. I really don't want to install some other software. I just want to browse the phone and copy files over. Is this not possible with the G3?
Switch usb ports. Set up usb connection as MTP.
Huh? As mentioned, I don't get any options to select MTP. Drivers installed, various USB ports tried, nothing happens other than a slow charging pop up.
Edit: Seems the system at work for some reason does not see the device properly. Just tried at home on my PC and it's fine. Bizarre.
If it's a work PC, it is possible your system admin disabled MTP completely. Because, you know... security and stuff.
try going on your phone while it is plugged into the pc
Hey so i have been having a big problem recently. my htc one m8 32 gb verizon version doesnt get recognized by my computer. ive tried different computers, ports, and cables. i even got a new charging port and installed it but nothing. when i plug my phone into my pc, nothing pops up. the phone only charges but no option to transfer files. htc sync says no phone connected. Also have usb debugging enabled but nothing. running on 6.0 marshmallow and any help would be nice. Thanks!
If you look at your notifications, there will be one you can't clear saying USB Charging this device. Click on the notification and change it to File Transfer.
Couple comments:
1) Try the genuine HTC cable that came with the phone. I've noticed that some 3rd party cables will only charge, and not connect by USB/MTP. I assume the pin layout on those particular cables is not exactly the same as what HTC uses.
I know you probably already tried this (HTC cable) but this may at least narrow down the variables.
2) Assuming a Windows PC, go to device manager, find the phone (hopefully, its listed) then select the option to manually select a driver. Then pick the generic driver for "Android MTP device" (or something like that, forget the exact name). If often have to do this to get my home PC to "see" my M8 by USB. Although my work laptop doesn't have this issue. Your results will vary depending on your exact PC configuration, it can be very confusing and frustrating!
m8 problem
First sorry for bad English.
My M8 is not recognized by my computer. I've tried extra ports, cables, drivers .. Windows 7 64 bit is computer, android 6 is on the phone. Only the phone detects it is connected to a computer and offers the options, mtp, ptp, charging ...
What can I do?
[email protected] said:
My M8 is not recognized by my computer. I've tried extra ports, cables, drivers .. Windows 7 64 bit is computer, android 6 is on the phone. Only the phone detects it is connected to a computer and offers the options, mtp, ptp, charging ...
What can I do?
Click to expand...
Click to collapse
I don't see what the problem is. The PC recognizes the phone. Are you trying to access a function such as fastboot or adb, that is not working? You never say in your post what the problem is.
I have a new m9, performed 3-4 os updates, and now I cannot connect via USB to any PC. I've read suggestions, different cables, different PC, but nothing works. I booted into are mode, but it still didn't work. I haven't done a hard reset, yet.
The setting More - USB Connection shows the following, with nothing I do allowing me to change it.
Any ideas?
Mine is blanked out too. I think it might only work when it detects mirror link, try using the original cable.
If you are trying to connect as a mass storage device just connect the original cable to phone and pc. The pc should recognise it within 10 seconds.
You can force USB modes from within developer settings.