Screen issues - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

Everytime someone calls my phone, and i go to swipe the green icon across, it nevera wants to swipe over far enough to activate the call. No amount of swipe, tapping, cursing seems to fix it. Ive turned on the sensitivity thingy thru the display menu but that doesnt work. Im almost a year into this stock Note 4.
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Rooted or un-rooted? If rooted, could be kernel settings.
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All stock....nothing changed. I like my warranty and ins odlly enough havent had to use it yet, unlike my G3 i was on my 4th phone before year 1.
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Partial solution: goto Settings, search "answering", click on answering and ending calls and select answer with home key and/or the command "answer". Done.
Not good enough? Other potential fixes:
Goto stock recovery and delete cache and dalvik and reboot phone.
-or-
Factory reset.
-or-
Open Dialer, dial *#2663# (You most likely don't need the S-Pen to dial but using S-pen may help for those that mistakenly flashed the wrong custom recovery and need this to restore touch.), then update the touch FW by pressing "TSP FW update (General)". It's harmless to restore if not needed but maybe it helps. Maybe just a refresh after update is needed?
None of these will void the warranty but you may consider backing up with KIES or Helium before factory reset. No root alternatives. There's also Drive, Samsung and Google backup and restore but not so data app friendly on restore.
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Related

Apps not installing- Help!

Over the last couple of week I have been unable to install or update apps for no apparent reason when I could previously. I have a non-rooted Desire with plenty of ROM space. Any help is greatly appreciated. Thanks in advance.
same here .... im with orange UK , my thread was posted this morning
http://forum.xda-developers.com/showthread.php?p=6913349#post6913349
Try performing a hard reset (via Menu > Settings > Privacy) as this will eradicate any software bugs and hopefully resolve your issue.
Note: a hard reset will restore your phone back to factory settings.
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Sorry, I did look before posting, I must've missed it. I'm on T-Mobile, but it sounds like the same problem.
MasDroid said:
Try performing a hard reset (via Menu > Settings > Privacy) as this will eradicate any software bugs and hopefully resolve your issue.
Note: a hard reset will restore your phone back to factory settings.
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Click to expand...
Click to collapse
How much will I lose if I do this please?
It will wipe all of your current data and rom settings, but nothing on your sd card will be erased.
The phone will be restored to the same state as when you first purchased it. You can try backing up data using a third-party app from the marketplace that doesn't require root access.
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MasDroid said:
. You can try backing up data using a third-party app from the marketplace that doesn't require root access.
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Click to expand...
Click to collapse
Isn't that the problem ;-P
I have had similar issues. It appears on my Desire if I ever go below 15meg spare sotrage I can't install or update anything via the market. Gmail notifications also stop working, although Exchange, Twidroid and Texts still come in fine. Try uninstalling something you don't use often and stay above 15meg free storage. That seems to work for me. Shoddy I know

No text, no email!

I'm on ei22 running mostly stock and no matter what I do text and email force closes. I've reflashed, formatted sd. Please help!
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You reflashed EI22? could be a bad flash / bad dwnload........r you able to ODIN back to EC05, then flash the delta zip 'EC05 - EI22' update --zip in xda development-- bringing you to stock EI22?
otherwise, could be a systemwide issue w/ sprint's towers (they have been down w/ frequency in the past few weeks out here in the mid-atlantic)..........call + make sure service is ok.
r you getting any error messages? (ie, as an example: 'Google Services Framework'?)
make sure email client icon is visible, go to your settings>account+sync>
try to un-check + re-check sync buttons.......sometimes this helps.
another look: settings>applications>manage applications.......will show if google apps are actually there: check 'all' box above, find, tap + hold dwn 'Google Services Framework (ie, AS AN EXAMPLE based on fc or error message)'.........fr appl info window clear cache (not data).......then back to home screen check you results.
do you have a file manager?........try downloading OI File Manager fr mkt (good one).
These are just a few things that you can do, but fr the sounds of it Odin to EC05 delta to EI22 is prob your best bet............good luck.
(Btw, what is 'mostly stock'......r you rooted?)
Download Titanium Backup. Open it and click the center button at top. Scroll to email and click it and hit wipe data. Repeat for Messaging (mms) and for Google Framework Services. You will have to reset up your email account but it should no longer FC.
Tried that, no luck. I am rooted
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Both apps are still FCing? I would suggest a Factory Data reset then is about all that is left to try besides Odining back to stock and rooting again.
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did you restore an earlier version of the email app? i restored my data only after flashing stock EI22 and it worked. also check you market apps for updates.
When this has happened to me I usually have to restore the app only. Open it. Then I try a restore app + data. This is being done through titanium.
Worst case I have used a file manager (ES works well) and replaced the app on the phone with the apk inside the rom I am loading.
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Titanium Backup Pro...

I have been using Titanium Backup Pro for a long time, but something weird is happening with it now. After I flash a ROM, the first thing I usually do is restore all my apps using the "batch" option. Now when I go to the menu to choose batch, it's a totally different menu with like 10 options. Now there is no option to batch restore my apps. This started after flashing CM9 Alpha 3 by Team Chopsticks. I went back to TDJ's UCLE2 Beta 7 thinking it would correct the problem, but it didn't. Has anyone heard of this? Any help would be greatly appreciated! Thanks...
EDIT : I found the answer. Since the latest update, the batch restore option is in the upper right hand corner of the main page. Totally Stupid!
Sent from my SGH-T989 using xda premium
Here's the official website. There's a change log. I never batch restore, but I would say the menus are different. There was an update recently. Your phone or you probably updated it.
http://matrixrewriter.com/android/
Sent from my SGH-T989 using xda premium
Don't hit settings. Hit the box in the top right corner. Then after you choose restore, hit the check mark in the top left corner.
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I have been having a problem since ICS update. TiBu Pro doesn't see any apps. No user, no system, nothing. I have root. It is pointed to the proper backup folder location and I can see the apps in there but it shows nothing in the batch menu. The filter is set to show all apps. Any suggestions?
Atmazzz said:
I have been having a problem since ICS update. TiBu Pro doesn't see any apps. No user, no system, nothing. I have root. It is pointed to the proper backup folder location and I can see the apps in there but it shows nothing in the batch menu. The filter is set to show all apps. Any suggestions?
Click to expand...
Click to collapse
applications > force stop, clear data, uninstall, re-install?
I've uninstalled re-installed ran darkside cache wipe, no difference. I guess next I'll just Odin ICS again and start over.
It's very good program)) but as usual it has some bugs....
Titanium Backup is a very powerful tool, but the UI has always been it's weak point. It's not very user friendly and is completely noob unfriendly.
Sent from my beastly Galaxy S 2.

Can't press Google Play update or install button

HTC One X here had weird pixelating and freezing problems couple of weeks ago so we took it to the repair. They replaced almost everything, including the main board and we got it back just now. Works fine, but there's problems with Google Play. When trying to press update, it presses to the app. If trying to press update (just above the "remove" button) it presses remove instead and asks for the app removal. If trying to install new app and to press install, it doesn't do anything.
Is this because of the new android version they just rolled on to HTC One X or if they repaired it wrong, or replaced screen bits wrong or something? Really clueless here.
The phone is onrooted and on stock ROM, if that helps. Tried clearing data and the typical stuff, reboot, no luck. Before trying root and another ROM just asking if someone has similar problem, if not maybe we can take it back to the repair without unrooting work and such...
Did you try factory reset? If you don't want to do that then root, install titanium backup and uninstall the app, reboot then reinstall.
Sent from my LG-P769 using xda app-developers app
Nathan.7118391 said:
Did you try factory reset? If you don't want to do that then root, install titanium backup and uninstall the app, reboot then reinstall.
Sent from my LG-P769 using xda app-developers app
Click to expand...
Click to collapse
Hi, tried factory reset, didn't change a thing. Can't press update all, open or update buttons, it always chooses the space below it... for example in "My apps" view it selects the first app when trying to click "update all". In the app view, it selects "remove" when trying to click "update"... This issue seems to be only on Google Play, other apps work fine, even when tapping that same spot that is problematic in Google Play.
I don't know if I want to root yet, because if I'm going to send it to repair I have to do lots of work to unroot it (to remain warranty). But if it's the only option so be it. I wish the repair guys didn't mess something up last time. Other thing I'm guessing that the new stock ROM has some issues, but haven't seen reported them anywhere else...
What's the latest version of Google Play and where to get it? can I install new version of Google Play to unrooted system? Thanks in advance!
rollex said:
Hi, tried factory reset, didn't change a thing. Can't press update all, open or update buttons, it always chooses the space below it... for example in "My apps" view it selects the first app when trying to click "update all". In the app view, it selects "remove" when trying to click "update"... This issue seems to be only on Google Play, other apps work fine, even when tapping that same spot that is problematic in Google Play.
I don't know if I want to root yet, because if I'm going to send it to repair I have to do lots of work to unroot it (to remain warranty). But if it's the only option so be it. I wish the repair guys didn't mess something up last time. Other thing I'm guessing that the new stock ROM has some issues, but haven't seen reported them anywhere else...
What's the latest version of Google Play and where to get it? can I install new version of Google Play to unrooted system? Thanks in advance!
Click to expand...
Click to collapse
Gapps download: http://goo.im/gapps/
Make a backup first! Before you do anything made sure you can get back to this point. I think Google play is a part of the system partition so you can't uninstall without root. Bee careful, messing with that stuff can really make your life miserable if you can't troubleshoot!
Sent from my LG-P769 using xda app-developers app
Nathan.7118391 said:
Gapps download: http://goo.im/gapps/
Make a backup first! Before you do anything made sure you can get back to this point. I think Google play is a part of the system partition so you can't uninstall without root. Bee careful, messing with that stuff can really make your life miserable if you can't troubleshoot!
Sent from my LG-P769 using xda app-developers app
Click to expand...
Click to collapse
Thanks! Without root, backupping is not that simple I guess. Ended up using this. Trying the latest gapps for 4.2.2 right now.
I have the same problem, the Install/update button can not be pressed.
Have no effect.
Miui v5 4.2.28. SGS2 I9100.

Message and Dialer open lag after factory reset

Long story short, I was using Package Disabler and accidentally had the Emergency Launcher frozen. Then tried using Ultra Power Saving Mode. Couldn't exit UPSM and reboot. The phone got stuck on ATT logo.
I can't remember why at the moment, but I ended up having to use the Odin file to reflash the latest firmware. Now, the phone app and stock message app (text message) take about 10 seconds to open.
I've cleared the apps' cache and data, and also cleated cache from tecovery. I can't think of what else to do now other than to reflash. I'm thinking of trying the Kies firmware repair, but not sure if that'll help.
Any ideas?
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Fixed. I just needed one more factory reset it seems. All my apps and data have been reinstalled and now the dialer and messages apps open in under a second.
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