Develop Bugs

[Q] Problem with Mail, Proces com.htc.android.mail

Hello,
Just wondering if anyone else has had same problem i'm having right now. When opening Mail(not gmail) i get the following message:
the application Mail(proces com.htc.android.mail) has suddenly stopped. Please try again.
I keep on trying but get same message every time. Restarting phone does not help. Don't want to do a hard reset because then i will lose data/apps...... Anyone know a sollution? I've deinstalled any apps that i installed between when Mail was and was'nt working. I have a stock DHD(dutch). Not rooted yet
My native language is dutch so the "error" message might be different on WWE phones. Sorry for any mistakes in the message.
Happy new year
Sent from my Desire HD using XDA App

i get the same problem have you applied the OTA update yet?
because it may have to do something with the new radio

Aamir.Badat said:
i get the same problem have you applied the OTA update yet?
because it may have to do something with the new radio
Click to expand...
Click to collapse
Yep, have done the latest OTA. But that was last week. Problem started today :-(
Sent from my Desire HD using XDA App

maybe the radio because i updated my radio and my mail doesnt work

Aamir.Badat said:
maybe the radio because i updated my radio and my mail doesnt work
Click to expand...
Click to collapse
I dont have a different radio installed, everything is Stock from HTC. Tryed to set up account again (and deleting old stuff) but get different error. Getting frustrated. Thinking of doing a hard reset. Any backup programs i should install before reset?

Just a thought, have you tried settings, applications, manage applications, mail, clear data and clear cache? I had a similar problem with gmail app and that cured it.
Swyped from my Desire HD using XDA App

preacher65 said:
Just a thought, have you tried settings, applications, manage applications, mail, clear data and clear cache? I had a similar problem with gmail app and that cured it.
Swyped from my Desire HD using XDA App
Click to expand...
Click to collapse
Preacher65, thanks for the tip. But that did not solve the problem. When i add an exchange account(because with previous procedure the account has been deleted) i can complete every step except the last one. Then i get a error saying something like setup was not succesfull, try again later.
I can see the sync item appearing in the taskbar though? I'm out of ideas?
Sent from my Desire HD using XDA App

Sorry it didn't work. I don't use Exchange on this phone so out of ideas, really.
To answer your earlier question, though, you can use apps like Titanium Backup or MyBackup Pro to backup any non-stock apps and data to your SD card, then if you wipe you can restore them quite easily and quickly.
Or if you have Auto-sync on, and "Backup my settings" and "Automatically Restore" ticked in the Settings/Privacy option, Android will re-download all your Market apps automatically. It saves your settings to your Google account and uses that data to restore your apps after a wipe. I think it restores app data too, not sure though as I only used it once - I use Titanium now as it's much quicker.
Hope that helps.

preacher65 said:
Sorry it didn't work. I don't use Exchange on this phone so out of ideas, really.
To answer your earlier question, though, you can use apps like Titanium Backup or MyBackup Pro to backup any non-stock apps and data to your SD card, then if you wipe you can restore them quite easily and quickly.
Or if you have Auto-sync on, and "Backup my settings" and "Automatically Restore" ticked in the Settings/Privacy option, Android will re-download all your Market apps automatically. It saves your settings to your Google account and uses that data to restore your apps after a wipe. I think it restores app data too, not sure though as I only used it once - I use Titanium now as it's much quicker.
Hope that helps.
Click to expand...
Click to collapse
Thanks a million, Wil try to use one of the above apps and do a full factory reset.
Sent from my Desire HD using XDA App

[Q] I bought a used E4GT... how do I erase all this guy's data?

I have his pictures (figured that out), contacts, android market accounts, etc..
Now, I was able to do a factory reset... but this didn't remove anything. I had to go in and erase the pics in the settings/storage manually.
I was able to get another Android Market account active, and downloaded a Walkie Talkie App Called Voxer... Then all of a sudden. I get flooded with his old contacts on voxer.. This is ridiculous.. The contacts are somewhere else on the phone.. it must be.. So annoying...
Any help would be greatly appreciated. I'm currently downloading ODIN.. would that do it for me?

have you rooted yet?

ZombiiBite said:
have you rooted yet?
Click to expand...
Click to collapse
No.. I'm flashing this phone to Boost (Bad ESN).. I just want it back to factory default..

Check to see if it has a custom recovery first.
Power Off then Power On + Vol Up
Even if it doesn't have a custom recovery you can wipe data in stock recovery.

go to settings>storage>format usb storage(will erase music and photos)>and if he gave you one format SD card to clear that too hope that helps ya out

ZombiiBite said:
go to settings>storage>format usb storage(will erase music and photos)>and if he gave you one format SD card to clear that too hope that helps ya out
Click to expand...
Click to collapse
I've done that... It did erase some of the videos he had on here and what not. But some apps still act as if there is data on the phone that's his. Could it be some identifying number in the phone itself is making the apps think it's his?.. ugh... so confusing..
Thanks for the help though.

Use the method I suggested
Sent from my SPH-D710 using XDA App

ssconceptz said:
Use the method I suggested
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
yeah that's the only other thing I could think of

Leejin said:
I have his pictures (figured that out), contacts, android market accounts, etc..
Now, I was able to do a factory reset... but this didn't remove anything. I had to go in and erase the pics in the settings/storage manually.
I was able to get another Android Market account active, and downloaded a Walkie Talkie App Called Voxer... Then all of a sudden. I get flooded with his old contacts on voxer.. This is ridiculous.. The contacts are somewhere else on the phone.. it must be.. So annoying...
Any help would be greatly appreciated. I'm currently downloading ODIN.. would that do it for me?
Click to expand...
Click to collapse
Its associating the number the phone had and pulling down the contacts....not on phone.
Sent from my SPH-D710 using Tapatalk

tubasteve said:
Its associating the number the phone had and pulling down the contacts....not on phone.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Try removing whatever google account is linked. I think you can do that under sync settings.

There is a stock recovery on the phone you access by the same hold Vol Up and Power button method. It does have the data wipe/factory reset option.

Same thing was happening to me.
Two things:
1.Settings>privacy>Factory Data Reset) this will erase all the accounts and settings
&
2. Settings>Storage>Format Usb Storage and Format SD card.
I kept forgetting to erase Usb Storage as some App folders & setttings are kept there.
Hope it helps.

chrisjoel21190 said:
Same thing was happening to me.
Two things:
1.Settings>privacy>Factory Data Reset) this will erase all the accounts and settings
&
2. Settings>Storage>Format Usb Storage and Format SD card.
I kept forgetting to erase Usb Storage as some App folders & setttings are kept there.
Hope it helps.
Click to expand...
Click to collapse
Then use a file explorer (from your PC or from the phone, your preference) and make sure the internal SD card was really cleared.
Google doesn't sync based on the phone number. Are both his account and yours showing under Accounts and Sync?
The guy who sold it to you either is a moron for not wiping his phone and should be thanking his lucky stars that you aren't a dishonest person, or maybe he sold you a stolen phone and didn't care that it wasn't wiped because it wasn't his data...
Not that out matters necessarily, but did the person say why the ESN was bad? I'm just curious. I get amused by the people who somehow rack up a crazy bill with Sprint.
Sent from my SPH-D710 using XDA App

Android Market/YouTube not working

Hi guys,
Its happened again. I started a thread about a problem I had with my android market when I suddenly couldn't download anything..just stuck at "downloading" with the stripes scrolling endlessly. Its just reappeared. Along with the similar problem with the youtube app "there was a problem while playing this video. touch to retry". I reflashed my ROM with ODIN, then wiped all app data then out of frustration..hard reset. Lost all the apps. STILL NOT WORKING. Clearly some Google Account problem. I lost. My wonder feels like a brick without the market working. I had a google account problem when I first bought the phone and had to use a workaround involving setting up a youtube channel. Now I'm really lost.

What kinda Google Account problem?
You on someone's blacklist or what??
Forgive my curiosity....you in China?? GFW??
Sent from my GT-I8150 on Lanzarote Canary Vacation using Tapatalk

No I'm not in China, I'm in Ghana in West Africa. I updated three apps last nite on my work WiFi. Before that I'd tried doing it with my 3G network but it was stalling like it is now. When it worked on the WiFi I just thought it was fine. Then tried using the market this morning on my home WiFi and thats when the panic set in. It just seems its not a problem locally on my phone since I've literally WIPED IT CLEAN it but the market still not working. Starts the download, the stripes begin scrolling and continue endlessly. Its as if the google account is malfunctioning somehow but I don't know....

OK.....
You try clear cache and data on Market App in Settings/Applications/Manage
Or maybe fix permissions in Clockwork and Dalvik Cache....
Sent from my GT-I8150 on Lanzarote Canary Vacation using Tapatalk

I've cleaned every cache..no good. Done a hard reset(lost all my apps!)..still no good. Can you elaborate on fixing clockwork/dalvik?(Don't have custom recovery installed by the way but have root and TTB Pro installed)
Sent from my Wonder

I've cleaned every cache..no good. Done a hard reset(lost all my apps!)..still no good. Can you elaborate on fixing clockwork/dalvik?(Don't have custom recovery installed by the way but have root and TTB Pro installed)<br />
<br />
Sent from my Wonder
Click to expand...
Click to collapse
Hi again
Reading through your posts.... you seem to have tried almost everything.....
including reflashing ROM...
which ROM you use.....??
So my suggestion regarding Dalvik Cache and Fix Permissions may be redundant.....however, there I'd an option in Titanium Bkup to repair Dalvik....
Menu/more/Clean up Dalvik.....
Also, there is an App on Market to allow Fix Permissions, but, AFAIK, only 1 App at a time....can you get Market on PC/Laptop???
[Fix permissions is Linux thing, ensuring each file has correct "permissions".]
Perhaps apk can be download and side loaded on phone!!!!
Maybe try install ClockworkMod Recovery[CWM] ......it is in the forum, you can flash with ODIN or push with adb.
This will allow you to any least create Backup[Nandroid].....so you will always be able to restore your full phone contents, Apps, etc.
Sent from my GT-I8150 on Lanzarote Canary Vacation using Tapatalk

Thanks for the concern Irish. I indeed cleared the Dalvik(twice) with TTB before my eventual hard reset. Now there's an update to all this:
-Setup another google account and immediately was able to download a few apps while my phone was stuck on Edge(My mobile data fluctuates between 3G and 2G at home even though I do have 3G most of the time).
-My luck even lasted after the signal switched to 3G(still got two or three apps in) after which I switched to my home wifi to see if it was really fixed...but no. Once I switched to the wifi I was back to square ONE. Switching back to the mobile data network didn't help.
-HOWEVER, at work last nite, I used the wifi at work and the market WORKED flawlessly. Didn't miss a step. Got back the bulk of my 40+ lost apps thankfully.
NOW:
I guess this has more to do with my ISP at home which happens to be my cellular network provider as well(Vodafone GH). But I'm really at a loss now. Even if it was due to some new restrictions by vodafone wouldn't there be a way around it? I know about Android Market and port 5228 and all but I doubt vodafone would block the market when they've got the GS2/Tab on their portfolio. And I've got some evidence that my workplace ISP is a client to...VODAFONE. What a mess!!!
Thanks for your concern though. I'll look for the fix permissions app since that could make a difference. Its the only thing I havent tried anyway! Maybe it'll have to be next time I'm at work(If I cant find the apk).
PS:-I use the XEU unbranded rom (I8150XXLA2_OXXKL4_XEU (2.3.6)). Bought my phone in the UK sim-free
-My WiFi at home is 802.11g while that at work is 802.11n. Both have worked flawlessly with my Wonder and specifically my android market until now.

OK man.....hope you get it fixed.
Don't forget also CWM recovery will allow you backup total phone existing setup.....
so, if you lose stuff again, you only need to restore your backup to recover all Apps, data, everything on your phone.....
so no need to restore Apps again to get back to where you were before crash.
BTW.....fix permissions from Market:
https://market.android.com/details?id=com.stericson.permissionfix&hl=en
Although it is pretty basic!!!! But it's from Stericsson.....he is dev for best Busybox Installer!!!!
Honestly, from what you say, I would suspect your home WiFi, you check router settings, etc.
BTW....TB does not completely wipe Dalvik....just repairs what it think's is missing.....
If you had CWM....you could completely wipe this, and run fix permissions. after making.g Nandroid bkup.....
Also, if you used V6 Turbo charger Memory Management Script....there is option to wipe Dalvik.....
It is no prob doing this, simply gets rebuilt by system, but without a lotta built-up rubbish....
Also, with CWM you can wipe all partitions before flashing new ROM....always a good idea.
Sent from my GT-I8150 on Lanzarote Canary Vacation using Tapatalk

I've backed up all my apps on my ext. sd with TTB but from all the stories I've read on our forums of FC's when restoring backups from TTB, its wise to get the CWM and do the nandroid. And will try downloading the app. Thanks for your time Irish. Will report back if(or when) its finally resolved. Interesting response from google; seem to share the idea that it has a more to do with 'connectivity' to their servers:
This is their latest response:
Thanks for writing me back. Your reply was very helpful, It's always nice to receive a detailed reply because it helps me a lot when troubleshooting. It sounds like you're having general connectivity issues - please try the following troubleshooting steps to resolve the issue:
- Reboot your device
- Sign in and out of Google Talk repeatedly to restore connection to our servers:
1. Go to your device’s app launcher, and press the Talk app
2. If you’re already signed into Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, please let me know)
- Clear your Market cache (Settings > Applications > Manage applications > All > Market > Clear cache)
- Ensure firewalls are not blocking access to ports required for Android Market (TCP and UDP 5228)
- Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
- Uninstall Market updates by visiting:
Settings > Applications > Manage Applications, selecting "Market" under the "All" tab or filter and touching "Uninstall updates"
If none of these steps resolve the issue, please let me know, and I will be happy to continue investigating the problem.
Regards,
Cory
The Android Market Team

That sounds like a good response to me......keep in touch with them!!!
Sent from my GT-I8150 on Lanzarote Canary Vacation using Tapatalk

After clearing the stored wifi password, then rebooting before reconnecting to my home Wifi, the android market(and youtube app) are working again. I had cleared out the Dalvik twice last night with the V6 Script. This was all about establishing a connection to Google's servers. Hope it doesn't happen again...can be a real pain. Thanks for the responses

i have updated my mobile to ics but now i cant login into google account and cant go into google store and youtube please help me out

salmansheikh said:
i have updated my mobile to ics but now i cant login into google account and cant go into google store and youtube please help me out
Click to expand...
Click to collapse
Was it necessary to install gapps (Google Apps) for the ROM you flashed?
If it was, were you able to flash gapps successfully with CWM recovery?
Maybe you could try re-flashing gapps, making sure it's for ICS/CM9.
I hope this helps.

Can't press Google Play update or install button

HTC One X here had weird pixelating and freezing problems couple of weeks ago so we took it to the repair. They replaced almost everything, including the main board and we got it back just now. Works fine, but there's problems with Google Play. When trying to press update, it presses to the app. If trying to press update (just above the "remove" button) it presses remove instead and asks for the app removal. If trying to install new app and to press install, it doesn't do anything.
Is this because of the new android version they just rolled on to HTC One X or if they repaired it wrong, or replaced screen bits wrong or something? Really clueless here.
The phone is onrooted and on stock ROM, if that helps. Tried clearing data and the typical stuff, reboot, no luck. Before trying root and another ROM just asking if someone has similar problem, if not maybe we can take it back to the repair without unrooting work and such...

Did you try factory reset? If you don't want to do that then root, install titanium backup and uninstall the app, reboot then reinstall.
Sent from my LG-P769 using xda app-developers app

Nathan.7118391 said:
Did you try factory reset? If you don't want to do that then root, install titanium backup and uninstall the app, reboot then reinstall.
Sent from my LG-P769 using xda app-developers app
Click to expand...
Click to collapse
Hi, tried factory reset, didn't change a thing. Can't press update all, open or update buttons, it always chooses the space below it... for example in "My apps" view it selects the first app when trying to click "update all". In the app view, it selects "remove" when trying to click "update"... This issue seems to be only on Google Play, other apps work fine, even when tapping that same spot that is problematic in Google Play.
I don't know if I want to root yet, because if I'm going to send it to repair I have to do lots of work to unroot it (to remain warranty). But if it's the only option so be it. I wish the repair guys didn't mess something up last time. Other thing I'm guessing that the new stock ROM has some issues, but haven't seen reported them anywhere else...
What's the latest version of Google Play and where to get it? can I install new version of Google Play to unrooted system? Thanks in advance!

rollex said:
Hi, tried factory reset, didn't change a thing. Can't press update all, open or update buttons, it always chooses the space below it... for example in "My apps" view it selects the first app when trying to click "update all". In the app view, it selects "remove" when trying to click "update"... This issue seems to be only on Google Play, other apps work fine, even when tapping that same spot that is problematic in Google Play.
I don't know if I want to root yet, because if I'm going to send it to repair I have to do lots of work to unroot it (to remain warranty). But if it's the only option so be it. I wish the repair guys didn't mess something up last time. Other thing I'm guessing that the new stock ROM has some issues, but haven't seen reported them anywhere else...
What's the latest version of Google Play and where to get it? can I install new version of Google Play to unrooted system? Thanks in advance!
Click to expand...
Click to collapse
Gapps download: http://goo.im/gapps/
Make a backup first! Before you do anything made sure you can get back to this point. I think Google play is a part of the system partition so you can't uninstall without root. Bee careful, messing with that stuff can really make your life miserable if you can't troubleshoot!
Sent from my LG-P769 using xda app-developers app

Nathan.7118391 said:
Gapps download: http://goo.im/gapps/
Make a backup first! Before you do anything made sure you can get back to this point. I think Google play is a part of the system partition so you can't uninstall without root. Bee careful, messing with that stuff can really make your life miserable if you can't troubleshoot!
Sent from my LG-P769 using xda app-developers app
Click to expand...
Click to collapse
Thanks! Without root, backupping is not that simple I guess. Ended up using this. Trying the latest gapps for 4.2.2 right now.

I have the same problem, the Install/update button can not be pressed.
Have no effect.
Miui v5 4.2.28. SGS2 I9100.

Default app settings problem

I am having a problem getting the default app settings to stick. I have Chrome browser set as my default browser. Everytime I click on a link in a email or in a web page I have to select which browser I want to use. I click on Chrome and select always, then I get the popup notification that I need to go to the default settings and clear. I have done this so many times I can't count them any more. I have tried using the Default App Manager from Google play store but still have to select which browser I want to use each time. I am runing IronRom 2.3.5.

I have exactly the same problem with all apps. Driving me crazy

Maybe we will get lucky and someone will eventually reply with a fix or at least an explanation as to what is causing this.

sirteuk said:
I have exactly the same problem with all apps. Driving me crazy
Click to expand...
Click to collapse
Is there a chance you are rooted and removed or froze (Titanium Backup) apps to reduce bloat ware? I ask as I lost proper app association functionality after doing what I described. I refreshed my firmware and regained normal association functionality. Unfortunitely I never identified which specific app I needed to leave alone and never had the patience to do a trial and error test so cannot help further.
Sent from my SM-T800 using XDA Premium HD app

I did a master reset, and re-installed as new user. Problem fixed!!!!!

3DSammy said:
Is there a chance you are rooted and removed or froze (Titanium Backup) apps to reduce bloat ware? I ask as I lost proper app association functionality after doing what I described. I refreshed my firmware and regained normal association functionality. Unfortunitely I never identified which specific app I needed to leave alone and never had the patience to do a trial and error test so cannot help further.
Sent from my SM-T800 using XDA Premium HD app
Click to expand...
Click to collapse
How did you refresh your firmware? I am rooted.
sirteuk said:
I did a master reset, and re-installed as new user. Problem fixed!!!!!
Click to expand...
Click to collapse
How did you do a master reset and re-install as a new user? I am rooted.

lartomar2002 said:
How did you refresh your firmware? I am rooted.
How did you do a master reset and re-install as a new user? I am rooted.
Click to expand...
Click to collapse
Press power,volume up, home button together, when it starts unpress power, then delete all cache and data, then reboot. On start you have options to re- install, check new user

lartomar2002 said:
How did you refresh your firmware? I am rooted.
Click to expand...
Click to collapse
The first time I used ODIN to re-flash the stock firmware (5.0.2). That wiped all my user data, but the second time I copied the firmware tar file to the Tab S then used Flashfire to only flash the boot, system and recovery images thus preserving user data. Flashfire will automatically reinstall SuperSU to retaining root. I added the clearing of cache to the Flashfire flash process queue just to be thorough.
If you de-bloated by freezing apps with Titanium Backup then first unfreeze everything, reboot and check if app associations work again. Could save you a lot of time because re-flashing would not be required.
If you de-bloated by removing system apps they will need to be removed again but if you used Titanium Backup to freeze apps they will still be frozen and you will likely still have the issue with app association. I used to remove system apps but I switched to TiBu freeze specifically because when I upgrade firmware (e.g. BOE2 to BOE3) my de-bloat selections are retained. Just more convenient. There maybe slicker ways to get app associations working again but I never found an alternative.
Hope that helps.