[HOW TO FIX] Screen flickering issue - G3 Q&A, Help & Troubleshooting

Hello everyone,
My phone screen started behaving like on this video:
https://www.youtube.com/watch?v=qIDmuiXc-Ms
The screen starts to flicker until it eventually fades to black.
If you check on the comments someone suggested "remove motherboard cover then put a little folded paper on top of camera connector then put the cover back on so the paper push the motherboard down...." . I used a piece of pencil eraser instead of paper and the problem seems to be GONE!!
P.S: I HAD THE WIFI SAVED BUT NOT CONNECTING ISSUE TOO, BUT IT HAS BEEN FIXED BY THIS METHOD AS WELL.

Thanks this is working so far

enma1282 said:
Thanks this is working so far
Click to expand...
Click to collapse
on which camera back or front

astonmartin214 said:
on which camera back or front
Click to expand...
Click to collapse
I've done this and it appears to be working... not sure for how long though. First tried it with a couple of pieces of thin card but that didn't work, am now using a cut up cigarette filter!
Needs to be about 2-3mm thick, enough to make it difficult to get the motherboard cover to fit at the top of the screen when you put it back on, and then tighten the screws enough to hold it in place. Bit trial and error with thickness, took me three attempts.
Image here shows where to put it Follow the arrow!

this worked for me for one month. Now my g3 is all dead

i put a piece of folded paper on the back camera's connector and it worked like a charm. then it started again. but this time i put another piece of paper above both cameras (front and back). thats because when you leave a folded paper on the left side (back camera) it lifts the other side. if the flickering starts again, leave 2 folded papers above the back and front cameras connectors

felipelluna said:
i put a piece of folded paper on the back camera's connector and it worked like a charm. then it started again. but this time i put another piece of paper above both cameras (front and back). thats because when you leave a folded paper on the left side (back camera) it lifts the other side. if the flickering starts again, leave 2 folded papers above the back and front cameras connectors
Click to expand...
Click to collapse
This worked perfectly for me except I used two thinly sliced pieces of pencil eraser. Thank you!

Are you using custom ROM or custom kernel? Initially I also thought it was hardware issue but after trying to trace it down it turned out it was a software one. The moment I root my original ROM it starts doing it. The absolute stock ROM doesn't do it.... at-least for me... still I haven't found the exact cause... It is a pure random... sometimes it do it all the time... sometime it could last a week (or until reset). I've noticed that it is OK for several days after flashing a ROM and then starts doing it again. For now my fix is to keep my custom rom and flash it from time to time (without clearing caches or anything).... Also you can clearly tell that it is probably a software issue by that the camera records perfectly video while happening... the sound is also working... gps ... everything works perfectly while it is happening (except for the screen).
It's also not an overheating problem... it could be however due to a ****ty battery as I notice slight increase of power when it is happening....

BlueMeany68 said:
I've done this and it appears to be working... not sure for how long though. First tried it with a couple of pieces of thin card but that didn't work, am now using a cut up cigarette filter!
Needs to be about 2-3mm thick, enough to make it difficult to get the motherboard cover to fit at the top of the screen when you put it back on, and then tighten the screws enough to hold it in place. Bit trial and error with thickness, took me three attempts.
Image here shows where to put it Follow the arrow!
Click to expand...
Click to collapse
Thanks for the picture, i'm facing this issue. Will try to fix is using this method and will report back

@ gado45 this worked for me for one month. Now my g3 is all
It's because you used heat retaining materia in there, it's should a heat resistant ones.

Any updates on this issue?

Related

[Q] Random touches with replaced digitizer

I replaced my digitizer on my inc and now it will randomly have touches on the screen. I have no idea why this is happening. I have tried two different digitizers with the same problem. It gets worse, i have tried the first digitizer i got on a second phone and this phone has the same problem.
I am running cyanogenmod and have "show touch" turned on so i can tell when its happening and where. The random touches appear to happen all on there own. I can not reproduce them. They do generally happen in about the same spot/spots each time. There are two general areas and when its registers a touch it moves a little, meaning when it touches it self it dances around a little. how ever if i turn off the screen and turn it back on it usually fixes the issue for a while.
Any idea what may be causing this problem and how to fix it?
Funny, I am having the same exact problem. Replaced my digitizer about a month ago and routinely get the "random touches" or just general unresponsiveness while using my phone.
I just assumed it was a side effect of my less then perfect installation but now I wonder if the digitizer itself is shoddy.
freestylesno said:
when it touches it self it dances around a little.
Click to expand...
Click to collapse
Haha, excellent...
Have you considered the trackpad as the possible culprit? I know when my phone does similar things (swiping homescreens, moving the cursor when typing, etc) it's usually because the trackpad is dirty. I can't really think of why the digitizer (assuming it was properly replaced) would be causing that problem..
My buddy Bob had this happen to his Incredible too when he cracked his screen and had it replaced. He had it replaced 3x through Best Buy because each time it came back it would freak out like that. It turns out that something inside the phone was shorting out to the chassis, it would only happen when he squeezed/held the side of the phone. They ended up just giving him a new one after the third time.
brando56894 said:
My buddy Bob had this happen to his Incredible too when he cracked his screen and had it replaced. He had it replaced 3x through Best Buy because each time it came back it would freak out like that. It turns out that something inside the phone was shorting out to the chassis, it would only happen when he squeezed/held the side of the phone. They ended up just giving him a new one after the third time.
Click to expand...
Click to collapse
Yeah im thinking it could be something shorting but no real way to test. But after many take apart's i seem to have got the screen to a point where it does it like all the time rendering the phone useless. i have put back on the original screen and am seeing if there are problems there. (i got a new plastic housing)
k_nivesout said:
Haha, excellent...
Have you considered the trackpad as the possible culprit? I know when my phone does similar things (swiping homescreens, moving the cursor when typing, etc) it's usually because the trackpad is dirty. I can't really think of why the digitizer (assuming it was properly replaced) would be causing that problem..
Click to expand...
Click to collapse
Yeah i have disconnected the track pad and tried that with no change. and i tried disconnecting the light bar for a try and it would not boot. but i only tried once and i could have messed something else up when i put it back together.
i will report back with how the stock screen does and i'm thinking that will confirm that its the replacement digitizers .
Well the stock digitizer is doing the same thing. So its someting on the board, but i have tried it on two different phones.
So im up for trying just about any suggestion at this point. I have 2 phone and 3 digitizes doing this.
Mine does the same thing. I replaced just the screen awhile back.
I thought it might be related to maybe an upgraded screen family and the kernel not supporting it or something..
Like this post:
http://forum.xda-developers.com/showpost.php?p=15132827&postcount=3626
I usually take off the back and then pull the battery and snap the case back on. Seems to fix the problem until I mess with the battery again.
Anyone know how to see what touchscreen version you have?
ok so i have 3 phones(boards) 3 digitizers. 2 phones are the same hardware version i believe, one isn't. and all three experience this problem. This is even with swapping around the digitizers. I'm thinking that somehow all of these share something similar. All i can think of is me putting them together.
Any idea on what they share?
Just wondering if you ever fixed the problem or got it figured out to some extent?
Same thing is happening on my phone ever since I replaced the screen/digitizer. Took it back apart and cleaned all the ribbon connections and the problem is still there. Thinking it might be a grounding issue possibly since it seems like it goes away (most the time) after I vigorously squeeze the bottom of the phone, by the trackpad and capacitive buttons. But it invariably comes back, and seems to be worse when plugged in to the charger for whatever reason.
Also, since you've also taken apart and reassembled your phone, have you had an issue with the trackpad not sitting flush with the screen? No matter how I reassemble everything, it seems like my trackpad is recessed now and it's even worse when I use the little rubber gasket that was on there originally...
I haven't been able to determine what the problem is, but mine seems exactly like yours. When charging I pretty much can't use my phone random touches everywhere, or it doesn't fully reconize my touch. I just took my INC all the way apart and cleaned everything connections and all. I read somewhere it could be a dirty optical pad so cleaned that good too. Just powered on *Fingers Crossed*
odlay75 said:
I haven't been able to determine what the problem is, but mine seems exactly like yours. When charging I pretty much can't use my phone random touches everywhere, or it doesn't fully reconize my touch. I just took my INC all the way apart and cleaned everything connections and all. I read somewhere it could be a dirty optical pad so cleaned that good too. Just powered on *Fingers Crossed*
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Click to collapse
when you replaced it did you make sure you the ground straps where connected to the screw holes with nothing interfering? i pulled my LCD out of my screen on my dev phone because there was dust under the glass. after i put it all back together i was getting the same thing descried in the OP. so i took it apart and noticed that the thread lock used on the screws pealed off and on the ground straps. so i cleaned them up with Alcohol and a cotton swab. put it back together and haven't had it happen sense.
synisterwolf said:
when you replaced it did you make sure you the ground straps where connected to the screw holes with nothing interfering? i pulled my LCD out of my screen on my dev phone because there was dust under the glass. after i put it all back together i was getting the same thing descried in the OP. so i took it apart and noticed that the thread lock used on the screws pealed off and on the ground straps. so i cleaned them up with Alcohol and a cotton swab. put it back together and haven't had it happen sense.
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Click to collapse
When you say ground straps, are you referring to the two tiny screws that are near the top of the actual screen (after you've taken of the red battery compartment thing and the board)? I remember there being these little metal mesh strips that were in those screw holes that I think I promptly lost after taking the screws out..
k_nivesout said:
When you say ground straps, are you referring to the two tiny screws that are near the top of the actual screen (after you've taken of the red battery compartment thing and the board)? I remember there being these little metal mesh strips that were in those screw holes that I think I promptly lost after taking the screws out..
Click to expand...
Click to collapse
yes. after removing the board on the back of the LCD screen there are 2 straps on the top that ground the screen to the frame. the screws had blue thread lock on the bottom. sometimes it will come off when you remove them.
basically make the head of the screw is clean and the metal straps are clean to make a good enough ground.
EDIT:
if you lost the screws you can try to pick up an eye glass repair kit. the ones used for glasses. they have small phillip screws that might work. you can normally buy the kit at a $.99 store.
I was wondering what the screws were for since it didn't look like they were actually holding anything in.. I didn't lose the screws, just the grounding material, which were those metal mesh adhesive strips. Trying to think of what I may be able to replace that with, maybe just some aluminum foil or something? There has to be some better material, I'm just not thinking of it..
k_nivesout said:
I was wondering what the screws were for since it didn't look like they were actually holding anything in.. I didn't lose the screws, just the grounding material, which were those metal mesh adhesive strips. Trying to think of what I may be able to replace that with, maybe just some aluminum foil or something? There has to be some better material, I'm just not thinking of it..
Click to expand...
Click to collapse
the straps fell off? (the straps are on the back and should be soldered to the drivers on the rear of the screen) i wouldn't recommend aluminum foil. try going to a store like radio shack or any do it your self electronic store and see if the can sell you some fine wire mesh.
Hm, I think we must be thinking of different things, cause these were just tiny little pieces of wires mesh that those screws held into place that were stuck to the metal on the back of the screen. Might have to open it up again and snap a picture or two to clarify if I can't find any other grounding issues, etc.
k_nivesout said:
Hm, I think we must be thinking of different things, cause these were just tiny little pieces of wires mesh that those screws held into place that were stuck to the metal on the back of the screen. Might have to open it up again and snap a picture or two to clarify if I can't find any other grounding issues, etc.
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Click to collapse
yea thats what im talking about. the 2 straps on top that are screwed in. they need to have a clean connection from the strap to the screw heads that it sits on after screwing them down.
Well I'll be damned, I think that was it! I "borrowed" a little bit of that wire mesh stuff from the back of the screen (it's holding down the screen's ribbon connector and covering other things) and put the screws back in holding little strips of the mesh down and stuck to the metal on the back of the screen. I haven't been using my phone much but the phantom touches and vibration haven't come back, crossing my fingers that it stays this way!
Thanks again synisterwolf, mashed your thanks button a bit
To the OP: I'd highly recommend making sure the screen is grounded properly with those two tiny screws towards the top of the screen.
Thanks for the info guys! Does anyone have a pic of this mesh stuff. I think my old screen had it, but the new screen does not..
odlay75 said:
Thanks for the info guys! Does anyone have a pic of this mesh stuff. I think my old screen had it, but the new screen does not..
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Click to collapse
http://www.youtube.com/watch?v=lr4uy9yKqIE
3:30 MARK is what we are talking about.
---------- Post added at 11:32 AM ---------- Previous post was at 11:32 AM ----------
k_nivesout said:
Well I'll be damned, I think that was it! I "borrowed" a little bit of that wire mesh stuff from the back of the screen (it's holding down the screen's ribbon connector and covering other things) and put the screws back in holding little strips of the mesh down and stuck to the metal on the back of the screen. I haven't been using my phone much but the phantom touches and vibration haven't come back, crossing my fingers that it stays this way!
Thanks again synisterwolf, mashed your thanks button a bit
To the OP: I'd highly recommend making sure the screen is grounded properly with those two tiny screws towards the top of the screen.
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Click to collapse
you are welcome. glad i could help and glad i took mine apart. now i can see how it all works. it was hard with my big hands but it was fun.

Case Replacement help

i have replaced the entire casing for my wife's T7373. all seamed to go good. when the phone boots up it is stuck in landscape mode. as if it not seeing a switch or trigger to know that the keyboard is in. also the keyboard lite stays on.
i have taken the phone apart again and still i am not sure where the switch is. all i can see is the metal contact ramps on the ends of the slide.
Any help would be great. "wife not happy"
thank you
Lrd_Hawk said:
i have replaced the entire casing for my wife's T7373. all seamed to go good. when the phone boots up it is stuck in landscape mode. as if it not seeing a switch or trigger to know that the keyboard is in. also the keyboard lite stays on.
i have taken the phone apart again and still i am not sure where the switch is. all i can see is the metal contact ramps on the ends of the slide.
Any help would be great. "wife not happy"
thank you
Click to expand...
Click to collapse
The sensor is magnetic that 'senses' whether or not the keyboard is open.
iFixIt.com is a great site to help with teardowns/troubleshooting.
thank you , that joged my memory. well at least i hope i can get it fixed or the wife will kill me....
I also need to replace my case, the silver colored edge has cracked in a few places. Might I ask where you got your replacement case from? Any tips you can give from your experience replacing it?
for the replacement of the silver case can you find at http://www.amazon.com/Silver-Housing-HTC-Repair-Replacement/dp/B0052QW60Y
and at http://shop.brando.com/htc-touch-pro-2-replacement-back-cover-silver_p04432c1050d039.html
i got mine off e-bay http://www.ebay.com/itm/370526944677?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
had all the parts i needed, everything worked well. only trouble i had was the the magnet for the screen rotation. remounting the brass screw inserts was fun, what i did was use one the longer screws same size. and heated the brass up and screwed the brass insert in.
other little tips. there will be little plastic parts and need re-secured. i just heated up a end of a T25 to melt the little tabs.
have fun it took me about 2 hours and , had to take part the phone a few times to make sure i got it all right.

Question about update/camera issues

Hello Everyone new here to the forum, I have been browsing around the forums, in search for a fix for the camera issue that seems to be happening frequently. I have a rooted HTC Evo4g everytime I flash a rom whether it be a SENSES/AOSP etc my camera will either work for a few minutes to a few hours then stop working completely leaving me with a blank black screen/or it will show the camera logo on startup and then a black screen. I've rebooted my phone,cleared cache,took out battery and still no permanent fix. I was looking around for a possible update, and am slightly confused as to if my phone requires one. Here is my information from my HBOOT hopefully this is all the information needed. Need anymore information please let me know. Thank you!!!
Revolutionary
Supersonic EVT3 SHIP S-OFF
HBOOT-6.16.1002
MICROP-041F
TOUCH PANEL-ATMEL224-16ab
RADIO-2.15.00.0000
Mar 8 2011,17:02:15
undergroundx said:
Hello Everyone new here to the forum, I have been browsing around the forums, in search for a fix for the camera issue that seems to be happening frequently. I have a rooted HTC Evo4g everytime I flash a rom whether it be a SENSES/AOSP etc my camera will either work for a few minutes to a few hours then stop working completely leaving me with a blank black screen/or it will show the camera logo on startup and then a black screen. I've rebooted my phone,cleared cache,took out battery and still no permanent fix. I was looking around for a possible update, and am slightly confused as to if my phone requires one. Here is my information from my HBOOT hopefully this is all the information needed. Need anymore information please let me know. Thank you!!!
Revolutionary
Supersonic EVT3 SHIP S-OFF
HBOOT-6.16.1002
MICROP-041F
TOUCH PANEL-ATMEL224-16ab
RADIO-2.15.00.0000
Mar 8 2011,17:02:15
Click to expand...
Click to collapse
Lol look at yur camera is it scratch up?
Sent from my PC36100 using xda premium
Question about your camera not working. By any chance did you drop your phone? My phone did the same thing as yours, the camera worked for a few minutes or the lcd goes blank, when it does, the camera app went into forced closed. I had a ic rom. I tryed to install the oem htc camera app, same results, forced closed. I searched on this forum and found out that the rear camera and the retaining clip to the camera popped off the logic board. I resecured the rear camera and retaining clip and retested. The camera worked after I reseated the camera and the clip. Hope that helps.
chickipaul said:
Question about your camera not working. By any chance did you drop your phone? My phone did the same thing as yours, the camera worked for a few minutes or the lcd goes blank, when it does, the camera app went into forced closed. I had a ic rom. I tryed to install the oem htc camera app, same results, forced closed. I searched on this forum and found out that the rear camera and the retaining clip to the camera popped off the logic board. I resecured the rear camera and retaining clip and retested. The camera worked after I reseated the camera and the clip. Hope that helps.
Click to expand...
Click to collapse
I have dropped my phone a few times in the past, maybe that's why its doing that?.. Cause I did flash a few kernels and it kept doing the whole working/not working thing whenever it wanted too. Is there a certain way you fixed getting the clip retained? Maybe try apply pressure to the back of the lens or something? And to the poster above me, its only alittle scratched, nothing that ever bothered it before, from what I've noticed.
Thanks for the helps much appreciated!
undergroundx said:
I have dropped my phone a few times in the past, maybe that's why its doing that?.. Cause I did flash a few kernels and it kept doing the whole working/not working thing whenever it wanted too. Is there a certain way you fixed getting the clip retained? Maybe try apply pressure to the back of the lens or something? And to the poster above me, its only alittle scratched, nothing that ever bothered it before, from what I've noticed.
Thanks for the helps much appreciated!
Click to expand...
Click to collapse
The best way to address this concern is to remove the back casing of the phone. First remove the battery cover. Then remove the battery from the phone. Remove the sim card. Use a torq bix screw driver with a T-5 sized bit. Remove the 6 torq screws on the rear cover of the phone. Use a plastic tool like a credit card, guitar pick or if you have phone tools like a plastic spludger or case separator tool. After you remove the 6 screws on the rear case, turn the phone to the side and you will use the plastic tools mentioned above to seperate the two case halves, the rear battery case and the front lcd, digitizer frame. Carefully pry the two cases apart. Lay the lcd case face down on a non scratch surface like a micro fiber towel to prevent scratching of the digitizer when servicing the rear camera. Now you will see the rear camera and the mounting bezel on the logic board. To see if the camera is unseated on the logic board, gently press the rear camera mounting bezel and camera at the same time, you should hear a click. Before reassembling the phone, make sure that the volume rocker and power buttons are still in place on the lcd frame. Then install the rear cover back on the lcd frame, make sure that the two cases halves snap together, use light pressure to seat the two cases together. Then install the 6 T-5 torq screws to the rear case. Tighten the case screws in a criss cross pattern, start with the four corners then tighten the screws gently without stripping the threads out. Install the sim card, install the battery, then the rear battery cover. Then power up the phone and recheck the camera for operation. This should address your concern. If you need more help, post back or pm me. Good Luck.
chickipaul said:
The best way to address this concern is to remove the back casing of the phone. First remove the battery cover. Then remove the battery from the phone. Remove the sim card. Use a torq bix screw driver with a T-5 sized bit. Remove the 6 torq screws on the rear cover of the phone. Use a plastic tool like a credit card, guitar pick or if you have phone tools like a plastic spludger or case separator tool. After you remove the 6 screws on the rear case, turn the phone to the side and you will use the plastic tools mentioned above to seperate the two case halves, the rear battery case and the front lcd, digitizer frame. Carefully pry the two cases apart. Lay the lcd case face down on a non scratch surface like a micro fiber towel to prevent scratching of the digitizer when servicing the rear camera. Now you will see the rear camera and the mounting bezel on the logic board. To see if the camera is unseated on the logic board, gently press the rear camera mounting bezel and camera at the same time, you should hear a click. Before reassembling the phone, make sure that the volume rocker and power buttons are still in place on the lcd frame. Then install the rear cover back on the lcd frame, make sure that the two cases halves snap together, use light pressure to seat the two cases together. Then install the 6 T-5 torq screws to the rear case. Tighten the case screws in a criss cross pattern, start with the four corners then tighten the screws gently without stripping the threads out. Install the sim card, install the battery, then the rear battery cover. Then power up the phone and recheck the camera for operation. This should address your concern. If you need more help, post back or pm me. Good Luck.
Click to expand...
Click to collapse
Thanks man!!! I will defiantly try that, hopefully without any issue or anything. Thanks again. Will report back when/hopefully issue is resolved!

Heck..don't take the back off

Just got my Verizon Note 4 yesterday and of course had to take back off to put battery in....for the life of me I cannot get all the snaps to close on the back cover...If I get them all at the top..I have one two not snapped at the bottom and vice versa...
How in the hell you get the darn back plate to close and snap securely all the way around...? Is there a pattern or tick one needs to follow?
TIA
parcou said:
Just got my Verizon Note 4 yesterday and of course had to take back off to put battery in....for the life of me I cannot get all the snaps to close on the back cover...If I get them all at the top..I have one two not snapped at the bottom and vice versa...
How in the hell you get the darn back plate to close and snap securely all the way around...? Is there a pattern or tick one needs to follow?
TIA
Click to expand...
Click to collapse
Insert the bottom tabs 1st. Make sure they're engaged properly then work your way up.
wtherrell said:
Insert the bottom tabs 1st. Make sure they're engaged properly then work your way up.
Click to expand...
Click to collapse
trying my darndest to follow these directions but i have a stubborn clip on the bottom right corner of the back cover. it refuses to house properly, and it's to the point where i've tried forcing it and put a little dent in the cover. it seems like shoddy work, and i'm getting rather frustrated at the fact that i have a back cover that just won't sit properly on the phone.
samshin said:
trying my darndest to follow these directions but i have a stubborn clip on the bottom right corner of the back cover. it refuses to house properly, and it's to the point where i've tried forcing it and put a little dent in the cover. it seems like shoddy work, and i'm getting rather frustrated at the fact that i have a back cover that just won't sit properly on the phone.
Click to expand...
Click to collapse
Totally agree....PIA getting mine back on and its still not all the way on!
parcou said:
Totally agree....PIA getting mine back on and its still not all the way on!
Click to expand...
Click to collapse
i know this thread has been knocked back a good amount of pages and i'm not trying to bump for the sake of spamming, but this is definitely an issue for at least two of us on here. nobody else is finding that the back plate doesn't fit properly? i've narrowed it down to being an issue of the bottom two snaps on either side being too close together, most likely from the backplate becoming somewhat deformed. i went into a small local retailer and they made it sound like it was my fault, as though i had removed the backing improperly and caused the issue. i'm going to stop by a larger store later today to see if they'll take a look, but before i go in i want to get some idea of how common this issue is for other people.
so again, is anybody else having trouble closing the phone back up after opening the back cover? is it just me and parcou here who can't seem to get it to fit?
No issue here. I remove my back twice a day and it goes back on with no problem. I just lay it on the device and push it on both sides up near the heart rate monitor until it snaps in place then just go around the edges to make sure it snaps all around. I don't try to line up the top or bottom at all.
Same here
I had the same prob but with a little force an what sounded like a bone break it went on. I have not taking the back off since.
The tab at the top, in the corner, next to the headphone jack will not snap on mine. The back creaks when I squeeze it there, but the gap between the back and the phone just opens back up when I stop squeezing. Does this sound like something I should mention to Verizon? The gap is definitely big enough to allow dirt or moisture to get into the phone.
No problem with mine. placed the battery on and snapped it back together. I had to be showed how to pull the back off. Like they said use the top right corner to do that. - If I remember that right for the side ...
I had the a couple of the clips never seem to click into place. I thought I would break the glass pushing so hard.
I got a black replacement back from Ebay, much more tacky feeling that my original white back. It clicked right into place.
parcou said:
Just got my Verizon Note 4 yesterday and of course had to take back off to put battery in....for the life of me I cannot get all the snaps to close on the back cover...If I get them all at the top..I have one two not snapped at the bottom and vice versa...
How in the hell you get the darn back plate to close and snap securely all the way around...? Is there a pattern or tick one needs to follow?
TIA
Click to expand...
Click to collapse
Sorry, no issue here either.
This totally sounds like a back plate problem tho.
Were you able to get your hands on a new back cover or maybe test out a back cover of a display model at a Verizon store?
parcou said:
Just got my Verizon Note 4 yesterday and of course had to take back off to put battery in....for the life of me I cannot get all the snaps to close on the back cover...If I get them all at the top..I have one two not snapped at the bottom and vice versa...
How in the hell you get the darn back plate to close and snap securely all the way around...? Is there a pattern or tick one needs to follow?
TIA
Click to expand...
Click to collapse
Sorry about that issue. This is weird since I have no problems. I purchased a battery charger and a second battery and I change batteries everyday and have no issues... thank God.
Sent from my SM-N910V using Tapatalk
I've been having that same problem, with both the original backing and the book like car that Samsung makes. The $50 case from Samsung is going back until they're cheaper and I'm just getting something for the back from eBay to cover the open spaces.
Hello,
It's September 2017 - I just got my new old stock Verizon Note 4 and I'm seeing the same back cover problem. Out of the box it was not seated at the bottom edge. I could seat it at the bottom, or top - but not both.
The solution for me was to start by seating the bottom edge and the first clip up both sides. Then I left the rest of the side clips unseated and used my thumbs pressed in the center of the cover to slide it towards the top. I alternated this with working on the top clips and and got one and then the rest seated. I snapped the rest of the side clips in place last.
I hope this helps!
Pete

fix to zenfone2 camera in use by another program/please reboot try again

I recently ran across the same issue others were having with the back and front camera not launching after update. I did not believe it was hardware myself.
However, being a computer technician every test i ran pointed to hardware. So i dug into ny phone here is what i found.
I pulled my phone appart pulled out battery and mother board. Where the camera eletric ribbons connect to the back of the motherboard the ribbon clamp becomes loose after time, not enough to fully dislodge the ribbon but for it to become slanted causing the camera to be electronically active thusly causing the in use by other program error and black screen. Easy fix takes about 15 minutes a small screw driver and electronic tweezers
If you have been having this issue i hope this helps its a free reolution to the ze5511ml
Red texan
Did you happen to have pics of the disassembly?
I did not take pics, however if you google "asus zenphone 2 disassembly" there are a couple videos that explain the process quite simply. My biggest tip would be to make sure you plug in everything exactly how it was when you dissasembled i forgot to plug in my touch screen when i first attempted so i had to go back and find the ribbon also the ribbon clamps ar white make sure you dont lift up the brown part or you will break your clamps
Redtexan said:
I recently ran across the same issue others were having with the back and front camera not launching after update. I did not believe it was hardware myself.
However, being a computer technician every test i ran pointed to hardware. So i dug into ny phone here is what i found.
I pulled my phone appart pulled out battery and mother board. Where the camera eletric ribbons connect to the back of the motherboard the ribbon clamp becomes loose after time, not enough to fully dislodge the ribbon but for it to become slanted causing the camera to be electronically active thusly causing the in use by other program error and black screen. Easy fix takes about 15 minutes a small screw driver and electronic tweezers
If you have been having this issue i hope this helps its a free reolution to the ze5511ml
Red texan
Click to expand...
Click to collapse
Just re-seated the camera ribbon on my ZenFone 2 and it worked for me! Front shows up blank, so I'm wondering if the front camera itself is fried... May try to pick up a front camera module for it cheap.
KnightGeek said:
Just re-seated the camera ribbon on my ZenFone 2 and it worked for me! Front shows up blank, so I'm wondering if the front camera itself is fried... May try to pick up a front camera module for it cheap.
Click to expand...
Click to collapse
There is a separate ribbon for front facing.
Oh, I know. It just didn't work for me, and I managed to crack the front camera clip on the board... So, I rigged up some foam tape against the back of the screen to give it pressure, but that still didn't do it. It may be the module itself.

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