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Ok, now when I tilt the screen of my touch pro2 up, it has a slight wobble (in the direction the screen tilts, not sideways). Is it normal for a tilt screen device to have this "freeplay" from new?
Hi All
I have the same problem. My screen wobbles too. min 5-7mm "freeplay".
See my post yesterday
http://forum.xda-developers.com/showthread.php?t=524432
Just had blokey on from the company saying it was normal for the TP2. I must have had a good 4-5mm of play when it was tilted which seemed odd as my Kaiser was (and still is) totally solid with no play at tilt.
It would be really useful if people could post to say whether they have any 'freeplay' or not when tilted.
Thanks
John
yes freeplay here about 10m i would say its very loose
combat goofwing said:
yes freeplay here about 10m i would say its very loose
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even 10mm is super loose
i think becoz it use different mechanism.
Have logged a call with HTC supprt to get the definitive answer, to wobble or not to wobble. Will update this post when I get a reply
Sent my unit back today and hope to get a replacement soon.
There was something seriously wrong with my unit.
See Pictures uploaded
http://www.noelsolutions.com/IMG_7673.JPG
http://www.noelsolutions.com/IMG_7675.JPG
tiinking of sending mine back to be replaced not only does it wobble in tilt but with the keyboard closed if i holed the phone flat of my hand and put slight pressure on the top left corner the screen slide about up just on one side is this normel so the screen can look off set
mine is loose but that is normal as you can't have the screen too rigid in tilt position. also its on hinges and that will have a part to play with the wobble. remember the screen is attached to the body by a ribbon which needs the screen to have that bit of play to take tension off the ribbon. when in tilt position look at the back of screen you will see the black ribbon. wobble the screen and you will see the kink in the ribbon when wobbling. now imagine having a really taut screen and the pressure that would be exerted on that ribbon. wobble is acceptable as it plays an important role! thats my opinion. i have a kaiser/tytn 2 and the screen is very wobbly and loose.
shingers5 said:
mine is loose but that is normal as you can't have the screen too rigid in tilt position. also its on hinges and that will have a part to play with the wobble. remember the screen is attached to the body by a ribbon which needs the screen to have that bit of play to take tension off the ribbon. when in tilt position look at the back of screen you will see the black ribbon. wobble the screen and you will see the kink in the ribbon when wobbling. now imagine having a really taut screen and the pressure that would be exerted on that ribbon. wobble is acceptable as it plays an important role! thats my opinion. i have a kaiser/tytn 2 and the screen is very wobbly and loose.
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I second that Shingers,
My Kaiser became very loose after about one year.
The Rhodium looks to have a much more robust design though and yes there should be some amount of free play.
Time will tell how good the redisgn of the tilt mechanism is though.
Cheers,
Beasty
shingers5 said:
mine is loose but that is normal as you can't have the screen too rigid in tilt position. also its on hinges and that will have a part to play with the wobble. remember the screen is attached to the body by a ribbon which needs the screen to have that bit of play to take tension off the ribbon. when in tilt position look at the back of screen you will see the black ribbon. wobble the screen and you will see the kink in the ribbon when wobbling. now imagine having a really taut screen and the pressure that would be exerted on that ribbon. wobble is acceptable as it plays an important role! thats my opinion. i have a kaiser/tytn 2 and the screen is very wobbly and loose.
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Yeah my partners one has same things as you mention but it does not look uneven like mine.
Here is my partners
http://www.noelsolutions.com/diamondpro2.JPG
Mine
http://www.noelsolutions.com/IMG_7678.JPG
My Hermes has the same wobble since the first time I got it. 2,5 years later, it's still working great. Don't think it's a lot to worry about. or the people who don't have the wobble, it probably will be there in time.
xxnoelziexx said:
Yeah my partners one has same things as you mention but it does not look uneven like mine.
Here is my partners
http://www.noelsolutions.com/diamondpro2.JPG
Mine
http://www.noelsolutions.com/IMG_7678.JPG
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yeah yours defo looks like one of the hinges are loose. that needs to go back defo. might just need tightening but i'd request a replacement if i were you! good luck with that
thanks for the input guys,
John, let us know what's the official position on this. Apart from the wobble device is working fine so I decided to keep it, it's not a deal breaker for me - i operate it while flat anyway and it stays tilted when put on the desk.
The looseness is like, when you tilt it and shake back and forward slowly, it eventually goes down in 3 shakes. Using the touchscreen when tilted is impossible unless you have a finger behind it.
I don't know, all the reviews are praising the stiff tilting mechanism of TP2 and online videos show people applying a bit of pressure on the device to tilt the screen, mine is not like that, that's why I started the thread.
It did say it's the first batch here in UK on the MFDirect website, so could be an early flawed version.
Will do, still waiting to hear. Just think its a bit disapointing if this is a part of the design as (and I really don't want to take anything away from the brilliance of everything else about the phone & how much people, including me seem to love it) it makes it feel, well cheap.....which as you say was the opposite of the reviews the phone has got from everywhere else.
Maybe mine was a lot looser than others have experienced? maybe I'm just a fussy ba***rd, don't know?
MPD won't replace it as they say it is normal, I'm waiting for it to come back then I'll send another email with a couple of snaps/video to HTC to get the definitive view. Will keep you up to date.
And waht about this,it was a little hard for me to explain it corrctly,so i'v take a picture
is it normale ?
http://img38.imageshack.us/img38/4057/tp2a.jpg
yes i think it is. Its the part that slide's out and also can be tilted. That means that it isn't attached to the bottom of the device and i guess that is wat causes the problem. I also have that problem a bit.
When i slide the device out and NOT tilt it it looks perfectly straight, but when i tilt the screen it wobble's a bit but i guess thats normal to..
same problem ..... same wobble .... still i love it
Thanks guys so i will love more my tp2
The definitive view part 1
Hi all
HTC have replied to my first query. Posted below. Basically there should be no looseness/wobble. I'll speak to them and MPDirect and see what happens next.
'Thank you so much for contacting HTC Technical Support Team.
Regarding your request, kindly note that the symptom you stated (the screen when tilted was loose on its hinges and wobbled back and forth by a few milimetres ) is not a normal symptom. the Screen should be firmly in place.
For further assistance please don't hesitate to contact us on our hotline < 0845 890 0079 > or visit our website at www.htc.com .
Respects & Regards,
HTC Technical Support Team.
Hello,
I dropped my Touch Pro 2 in fresh water. No insurance of course and no more discount from T-mobile to buy a new phone.
Following video instructions on youtube I disassembled it, I believe without breaking anything.
The LCD screen was gone (water inside), and I bought a new one in eBay.
Once I received it I reassambled the phone. Evertyhting seems to work fine but... the screen is stuck in landscape!
Of course I did soft and hard reset, tried to play / disable the G-sensor and orientation sensor, nothing: I believe it has to do with some switch that recognize when the keyboard is slide open, but I have no idea what sensor is it, I can't find any mechanism that resemble a micro switch or a mini magnet related to the opening / closing of the keyboard. Instead I find a microswitch that senses when the pen is inside, but nothing about the screen.
Any suggestion, does anybody here have any hardware knowledge on this topic? I tried to use software like Gyrator 2 which put a patch on the problem, but I would rather fix the hardware first: perhaps I did not mount something correctly, where is this sensor, is it magnetic or microswitch, I can't see anything even with lenses on.
thank you all in advance
....
I have exactly same problem, my TP2 is stuck in landscape mode. I bought TP2 in the US. My housing was broken so I bought a new one in europe the oem one with lcd screen and digitizer... Could this make the problem?
I am pretty sad, I dont want to buy a new phone :S
The sensor must be in the screen-half of the phone underneath where the red "end call" button is. This is demonstrated if a healthy phone is slid open, and then you pass a small magnet underneath the screen in that area, screen will flip between portrait and landscape.
Which yes I did the same thing today and it was your post randell that helped me. All you need to do is go to walmart purchase the smallest but most powerful smallest magnet you can find. cut you a piece of it, superglue it to the bottom right corner. worked like a charm.
or if you wanted to open your case back up like i did you can superglue it on the inside lol. If you look at your old case you will find your old magnet you can use. simple easy just thought id let you know k bye ta ta.
sabwjawdjw said:
which yes i did the same thing today and it was your post randell that helped me. All you need to do is go to walmart purchase the smallest but most powerful smallest magnet you can find. Cut you a piece of it, superglue it to the bottom right corner. Worked like a charm.
Or if you wanted to open your case back up like i did you can superglue it on the inside lol. If you look at your old case you will find your old magnet you can use. Simple easy just thought id let you know k bye ta ta.
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thank you verrrrrrrryyyyyyyyyyyy muchhhhhhhhhhhhhhh
thank youuuuuuuuu
I was on here by chance and I had the same issue when I replaced my digitizer on my TP2 a year ago. I could never figure it out so I bit bullet and brought a new phone. I will try this when I get home and if it works be great because i loved that phone soo much when I had it thanks guys!!
I replaced my digitizer on my inc and now it will randomly have touches on the screen. I have no idea why this is happening. I have tried two different digitizers with the same problem. It gets worse, i have tried the first digitizer i got on a second phone and this phone has the same problem.
I am running cyanogenmod and have "show touch" turned on so i can tell when its happening and where. The random touches appear to happen all on there own. I can not reproduce them. They do generally happen in about the same spot/spots each time. There are two general areas and when its registers a touch it moves a little, meaning when it touches it self it dances around a little. how ever if i turn off the screen and turn it back on it usually fixes the issue for a while.
Any idea what may be causing this problem and how to fix it?
Funny, I am having the same exact problem. Replaced my digitizer about a month ago and routinely get the "random touches" or just general unresponsiveness while using my phone.
I just assumed it was a side effect of my less then perfect installation but now I wonder if the digitizer itself is shoddy.
freestylesno said:
when it touches it self it dances around a little.
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Haha, excellent...
Have you considered the trackpad as the possible culprit? I know when my phone does similar things (swiping homescreens, moving the cursor when typing, etc) it's usually because the trackpad is dirty. I can't really think of why the digitizer (assuming it was properly replaced) would be causing that problem..
My buddy Bob had this happen to his Incredible too when he cracked his screen and had it replaced. He had it replaced 3x through Best Buy because each time it came back it would freak out like that. It turns out that something inside the phone was shorting out to the chassis, it would only happen when he squeezed/held the side of the phone. They ended up just giving him a new one after the third time.
brando56894 said:
My buddy Bob had this happen to his Incredible too when he cracked his screen and had it replaced. He had it replaced 3x through Best Buy because each time it came back it would freak out like that. It turns out that something inside the phone was shorting out to the chassis, it would only happen when he squeezed/held the side of the phone. They ended up just giving him a new one after the third time.
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Yeah im thinking it could be something shorting but no real way to test. But after many take apart's i seem to have got the screen to a point where it does it like all the time rendering the phone useless. i have put back on the original screen and am seeing if there are problems there. (i got a new plastic housing)
k_nivesout said:
Haha, excellent...
Have you considered the trackpad as the possible culprit? I know when my phone does similar things (swiping homescreens, moving the cursor when typing, etc) it's usually because the trackpad is dirty. I can't really think of why the digitizer (assuming it was properly replaced) would be causing that problem..
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Yeah i have disconnected the track pad and tried that with no change. and i tried disconnecting the light bar for a try and it would not boot. but i only tried once and i could have messed something else up when i put it back together.
i will report back with how the stock screen does and i'm thinking that will confirm that its the replacement digitizers .
Well the stock digitizer is doing the same thing. So its someting on the board, but i have tried it on two different phones.
So im up for trying just about any suggestion at this point. I have 2 phone and 3 digitizes doing this.
Mine does the same thing. I replaced just the screen awhile back.
I thought it might be related to maybe an upgraded screen family and the kernel not supporting it or something..
Like this post:
http://forum.xda-developers.com/showpost.php?p=15132827&postcount=3626
I usually take off the back and then pull the battery and snap the case back on. Seems to fix the problem until I mess with the battery again.
Anyone know how to see what touchscreen version you have?
ok so i have 3 phones(boards) 3 digitizers. 2 phones are the same hardware version i believe, one isn't. and all three experience this problem. This is even with swapping around the digitizers. I'm thinking that somehow all of these share something similar. All i can think of is me putting them together.
Any idea on what they share?
Just wondering if you ever fixed the problem or got it figured out to some extent?
Same thing is happening on my phone ever since I replaced the screen/digitizer. Took it back apart and cleaned all the ribbon connections and the problem is still there. Thinking it might be a grounding issue possibly since it seems like it goes away (most the time) after I vigorously squeeze the bottom of the phone, by the trackpad and capacitive buttons. But it invariably comes back, and seems to be worse when plugged in to the charger for whatever reason.
Also, since you've also taken apart and reassembled your phone, have you had an issue with the trackpad not sitting flush with the screen? No matter how I reassemble everything, it seems like my trackpad is recessed now and it's even worse when I use the little rubber gasket that was on there originally...
I haven't been able to determine what the problem is, but mine seems exactly like yours. When charging I pretty much can't use my phone random touches everywhere, or it doesn't fully reconize my touch. I just took my INC all the way apart and cleaned everything connections and all. I read somewhere it could be a dirty optical pad so cleaned that good too. Just powered on *Fingers Crossed*
odlay75 said:
I haven't been able to determine what the problem is, but mine seems exactly like yours. When charging I pretty much can't use my phone random touches everywhere, or it doesn't fully reconize my touch. I just took my INC all the way apart and cleaned everything connections and all. I read somewhere it could be a dirty optical pad so cleaned that good too. Just powered on *Fingers Crossed*
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when you replaced it did you make sure you the ground straps where connected to the screw holes with nothing interfering? i pulled my LCD out of my screen on my dev phone because there was dust under the glass. after i put it all back together i was getting the same thing descried in the OP. so i took it apart and noticed that the thread lock used on the screws pealed off and on the ground straps. so i cleaned them up with Alcohol and a cotton swab. put it back together and haven't had it happen sense.
synisterwolf said:
when you replaced it did you make sure you the ground straps where connected to the screw holes with nothing interfering? i pulled my LCD out of my screen on my dev phone because there was dust under the glass. after i put it all back together i was getting the same thing descried in the OP. so i took it apart and noticed that the thread lock used on the screws pealed off and on the ground straps. so i cleaned them up with Alcohol and a cotton swab. put it back together and haven't had it happen sense.
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When you say ground straps, are you referring to the two tiny screws that are near the top of the actual screen (after you've taken of the red battery compartment thing and the board)? I remember there being these little metal mesh strips that were in those screw holes that I think I promptly lost after taking the screws out..
k_nivesout said:
When you say ground straps, are you referring to the two tiny screws that are near the top of the actual screen (after you've taken of the red battery compartment thing and the board)? I remember there being these little metal mesh strips that were in those screw holes that I think I promptly lost after taking the screws out..
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yes. after removing the board on the back of the LCD screen there are 2 straps on the top that ground the screen to the frame. the screws had blue thread lock on the bottom. sometimes it will come off when you remove them.
basically make the head of the screw is clean and the metal straps are clean to make a good enough ground.
EDIT:
if you lost the screws you can try to pick up an eye glass repair kit. the ones used for glasses. they have small phillip screws that might work. you can normally buy the kit at a $.99 store.
I was wondering what the screws were for since it didn't look like they were actually holding anything in.. I didn't lose the screws, just the grounding material, which were those metal mesh adhesive strips. Trying to think of what I may be able to replace that with, maybe just some aluminum foil or something? There has to be some better material, I'm just not thinking of it..
k_nivesout said:
I was wondering what the screws were for since it didn't look like they were actually holding anything in.. I didn't lose the screws, just the grounding material, which were those metal mesh adhesive strips. Trying to think of what I may be able to replace that with, maybe just some aluminum foil or something? There has to be some better material, I'm just not thinking of it..
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the straps fell off? (the straps are on the back and should be soldered to the drivers on the rear of the screen) i wouldn't recommend aluminum foil. try going to a store like radio shack or any do it your self electronic store and see if the can sell you some fine wire mesh.
Hm, I think we must be thinking of different things, cause these were just tiny little pieces of wires mesh that those screws held into place that were stuck to the metal on the back of the screen. Might have to open it up again and snap a picture or two to clarify if I can't find any other grounding issues, etc.
k_nivesout said:
Hm, I think we must be thinking of different things, cause these were just tiny little pieces of wires mesh that those screws held into place that were stuck to the metal on the back of the screen. Might have to open it up again and snap a picture or two to clarify if I can't find any other grounding issues, etc.
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yea thats what im talking about. the 2 straps on top that are screwed in. they need to have a clean connection from the strap to the screw heads that it sits on after screwing them down.
Well I'll be damned, I think that was it! I "borrowed" a little bit of that wire mesh stuff from the back of the screen (it's holding down the screen's ribbon connector and covering other things) and put the screws back in holding little strips of the mesh down and stuck to the metal on the back of the screen. I haven't been using my phone much but the phantom touches and vibration haven't come back, crossing my fingers that it stays this way!
Thanks again synisterwolf, mashed your thanks button a bit
To the OP: I'd highly recommend making sure the screen is grounded properly with those two tiny screws towards the top of the screen.
Thanks for the info guys! Does anyone have a pic of this mesh stuff. I think my old screen had it, but the new screen does not..
odlay75 said:
Thanks for the info guys! Does anyone have a pic of this mesh stuff. I think my old screen had it, but the new screen does not..
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http://www.youtube.com/watch?v=lr4uy9yKqIE
3:30 MARK is what we are talking about.
---------- Post added at 11:32 AM ---------- Previous post was at 11:32 AM ----------
k_nivesout said:
Well I'll be damned, I think that was it! I "borrowed" a little bit of that wire mesh stuff from the back of the screen (it's holding down the screen's ribbon connector and covering other things) and put the screws back in holding little strips of the mesh down and stuck to the metal on the back of the screen. I haven't been using my phone much but the phantom touches and vibration haven't come back, crossing my fingers that it stays this way!
Thanks again synisterwolf, mashed your thanks button a bit
To the OP: I'd highly recommend making sure the screen is grounded properly with those two tiny screws towards the top of the screen.
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you are welcome. glad i could help and glad i took mine apart. now i can see how it all works. it was hard with my big hands but it was fun.
I was wondering if anyone else had some backcover flexing. Specifically, right between the camera and the google logo. This is with the standard cover with 1750mhA battery.
It just bothers me a bit because its not perfect. :S
I definitely have some flexing there and for me, if I press my finger to the right of the camera (looking at the back) it flexes and makes a slight clicking noise. Bothers me too and I end up doing it on purpose way too much >< My friend works at the place I bought it and she let me try another back to see if it made a difference but it did the same thing so I think it's normal!
It's good to know that it's not just my phone experiencing this. Thanks of the reply.
Mine doesn't flex at all!
mine does, and the one i replaced did as well, i expect the 3rd one does the same so i didnt go back to exchange it
same to 3 of my frd's
so, if u dont like it, put 2 layers of scrotch tape on the inside of the battery cover around the camera area
Just got my Verizon Note 4 yesterday and of course had to take back off to put battery in....for the life of me I cannot get all the snaps to close on the back cover...If I get them all at the top..I have one two not snapped at the bottom and vice versa...
How in the hell you get the darn back plate to close and snap securely all the way around...? Is there a pattern or tick one needs to follow?
TIA
parcou said:
Just got my Verizon Note 4 yesterday and of course had to take back off to put battery in....for the life of me I cannot get all the snaps to close on the back cover...If I get them all at the top..I have one two not snapped at the bottom and vice versa...
How in the hell you get the darn back plate to close and snap securely all the way around...? Is there a pattern or tick one needs to follow?
TIA
Click to expand...
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Insert the bottom tabs 1st. Make sure they're engaged properly then work your way up.
wtherrell said:
Insert the bottom tabs 1st. Make sure they're engaged properly then work your way up.
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trying my darndest to follow these directions but i have a stubborn clip on the bottom right corner of the back cover. it refuses to house properly, and it's to the point where i've tried forcing it and put a little dent in the cover. it seems like shoddy work, and i'm getting rather frustrated at the fact that i have a back cover that just won't sit properly on the phone.
samshin said:
trying my darndest to follow these directions but i have a stubborn clip on the bottom right corner of the back cover. it refuses to house properly, and it's to the point where i've tried forcing it and put a little dent in the cover. it seems like shoddy work, and i'm getting rather frustrated at the fact that i have a back cover that just won't sit properly on the phone.
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Totally agree....PIA getting mine back on and its still not all the way on!
parcou said:
Totally agree....PIA getting mine back on and its still not all the way on!
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i know this thread has been knocked back a good amount of pages and i'm not trying to bump for the sake of spamming, but this is definitely an issue for at least two of us on here. nobody else is finding that the back plate doesn't fit properly? i've narrowed it down to being an issue of the bottom two snaps on either side being too close together, most likely from the backplate becoming somewhat deformed. i went into a small local retailer and they made it sound like it was my fault, as though i had removed the backing improperly and caused the issue. i'm going to stop by a larger store later today to see if they'll take a look, but before i go in i want to get some idea of how common this issue is for other people.
so again, is anybody else having trouble closing the phone back up after opening the back cover? is it just me and parcou here who can't seem to get it to fit?
No issue here. I remove my back twice a day and it goes back on with no problem. I just lay it on the device and push it on both sides up near the heart rate monitor until it snaps in place then just go around the edges to make sure it snaps all around. I don't try to line up the top or bottom at all.
Same here
I had the same prob but with a little force an what sounded like a bone break it went on. I have not taking the back off since.
The tab at the top, in the corner, next to the headphone jack will not snap on mine. The back creaks when I squeeze it there, but the gap between the back and the phone just opens back up when I stop squeezing. Does this sound like something I should mention to Verizon? The gap is definitely big enough to allow dirt or moisture to get into the phone.
No problem with mine. placed the battery on and snapped it back together. I had to be showed how to pull the back off. Like they said use the top right corner to do that. - If I remember that right for the side ...
I had the a couple of the clips never seem to click into place. I thought I would break the glass pushing so hard.
I got a black replacement back from Ebay, much more tacky feeling that my original white back. It clicked right into place.
parcou said:
Just got my Verizon Note 4 yesterday and of course had to take back off to put battery in....for the life of me I cannot get all the snaps to close on the back cover...If I get them all at the top..I have one two not snapped at the bottom and vice versa...
How in the hell you get the darn back plate to close and snap securely all the way around...? Is there a pattern or tick one needs to follow?
TIA
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Click to collapse
Sorry, no issue here either.
This totally sounds like a back plate problem tho.
Were you able to get your hands on a new back cover or maybe test out a back cover of a display model at a Verizon store?
parcou said:
Just got my Verizon Note 4 yesterday and of course had to take back off to put battery in....for the life of me I cannot get all the snaps to close on the back cover...If I get them all at the top..I have one two not snapped at the bottom and vice versa...
How in the hell you get the darn back plate to close and snap securely all the way around...? Is there a pattern or tick one needs to follow?
TIA
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Click to collapse
Sorry about that issue. This is weird since I have no problems. I purchased a battery charger and a second battery and I change batteries everyday and have no issues... thank God.
Sent from my SM-N910V using Tapatalk
I've been having that same problem, with both the original backing and the book like car that Samsung makes. The $50 case from Samsung is going back until they're cheaper and I'm just getting something for the back from eBay to cover the open spaces.
Hello,
It's September 2017 - I just got my new old stock Verizon Note 4 and I'm seeing the same back cover problem. Out of the box it was not seated at the bottom edge. I could seat it at the bottom, or top - but not both.
The solution for me was to start by seating the bottom edge and the first clip up both sides. Then I left the rest of the side clips unseated and used my thumbs pressed in the center of the cover to slide it towards the top. I alternated this with working on the top clips and and got one and then the rest seated. I snapped the rest of the side clips in place last.
I hope this helps!
Pete