is anyone else getting "sorry this video cannot be played" error when trying to watch videos? they all worked in my stock android video player on my nexus 1. Videos start playing and you can see them ok and hear them ok, but after a few seconds i get the error. Strange
Update: seems if i give it a minute or so to create all the thumbnails the videos will play, but if i go straight to another video, they won't play again
Really? Nobody??
I have the CL model Zenfone 2. I have a number of short videos on my phone of my son playing etc. Some I have shot myself using the default camera app, some shot using Google's camera app and some I have downloaded from Google+. All of them stutter quite badly to the point they're unwatchable. I also have the same issue when playing back videos sent to me from other people via WhatsApp etc. These videos are max 2 minutes long. Mostly around 30 seconds. There should be absolutely no issue playing these files.
Is anyone else having video playback issues, or does anyone have any ideas on how to fix this?
circkle said:
I have the CL model Zenfone 2. I have a number of short videos on my phone of my son playing etc. Some I have shot myself using the default camera app, some shot using Google's camera app and some I have downloaded from Google+. All of them stutter quite badly to the point they're unwatchable. I also have the same issue when playing back videos sent to me from other people via WhatsApp etc. These videos are max 2 minutes long. Mostly around 30 seconds. There should be absolutely no issue playing these files.
Is anyone else having video playback issues, or does anyone have any ideas on how to fix this?
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yes im having video playback issues with my zenfone 2 ze550ml. i first noticed it on instagram videos. you know on instagram the videos replay automatically right, however mine will stop n play only once while the sound continues to go on repeat. later i noticed whatsapp videos does not snyc with the sound. the sound will be heard first before the mouth moves. many more video playback issues like on fb or others that occurs randomnly. anyone out there care to help?
munifbafana said:
yes im having video playback issues with my zenfone 2 ze550ml. i first noticed it on instagram videos. you know on instagram the videos replay automatically right, however mine will stop n play only once while the sound continues to go on repeat. later i noticed whatsapp videos does not snyc with the sound. the sound will be heard first before the mouth moves. many more video playback issues like on fb or others that occurs randomnly. anyone out there care to help?
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getting same issue, also i tried in dubsmash, same its not sync to audio
Guys I just ordered mine from Amazon . Could you please try MX Player to play videos. if it is still an issue i might cancel my order cause it needs 2-4 weeks to be shipped. It is an upgrade of my Mate 7 which has an issue on recording vidz on Instagram, path, and snapchat.
I have the same issue on my device. Happens with YouTube videos as well. I found that immediately after reboot studio is synced up again. It's definitely a software issue.
Sent from ASUS ZenFone 2
I dont have this issue but i am not able to use H/W decoder on MX Player Pro...i can only use S/W decoder... It displays an error when H/W is selected... I wonder why it is not able to run.. I mean this device has enough juice to play it using H/W decoder...My previous phone used to play videos while using H/W decoder and that phone was not at all close enough to this device in specs...
Which model do u hve
munifbafana said:
Which model do u hve
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ZE551ML on pre rooted 2.15.40
yeahh i want to create a new thread too about this problem to make sure dev or someone else notice this bugs.
i have ZE550ML and this playback issues is irritating me so much. i love to play vine, dubsmash videos and instagram videos so much.
but this playback issues is the major problem for me.
hope ASUS will update their ZenUI ASAP to fix this problems
Alright!
mhp1995 said:
I dont have this issue but i am not able to use H/W decoder on MX Player Pro...i can only use S/W decoder... It displays an error when H/W is selected... I wonder why it is not able to run.. I mean this device has enough juice to play it using H/W decoder...My previous phone used to play videos while using H/W decoder and that phone was not at all close enough to this device in specs...
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i can play on HW mode just fine.. try downloading the MX player codec for x86 processors in the playstore
Got already 2 threads in zentalk regarding the issue. I hope they'll fix it soon.
Here's my thread in zentalk: http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=8365
Here's from another person: http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=7673&extra=page=1
Thanx, the new update fixes this issue, so far so gud! Hope it remains that way!
---------- Post added at 06:41 PM ---------- Previous post was at 06:40 PM ----------
saud__19 said:
Guys I just ordered mine from Amazon . Could you please try MX Player to play videos. if it is still an issue i might cancel my order cause it needs 2-4 weeks to be shipped. It is an upgrade of my Mate 7 which has an issue on recording vidz on Instagram, path, and snapchat.
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U dun hve to cancel now
Please check for latest system/app updates or when the next updates becomes available. To optimize memory, performance and troubleshooting assistance recommend to use our ASUS app called ASUS Support/Assistance. There are several helpful tips regarding basic troubleshooting techniques for your device’s software and other parts such as Battery, Sound, Display & Touch, 3G / LTE / WIFI / GPS.
For Zenfone Quick service and FAQ please see the following ASUS support sites:
http://www.asus.com/us/support/self-service/11/
http://www.asus.com/us/Phones/ZenFone_2_ZE551ML/HelpDesk_knowledge/
Sincerely,
ASUS_USA
Yes am alsobsufeeing by the same issue..!
Even watching youtube videos, the problem occures.
What i have to do? Any suggessions?
Hello,
I recently purchased a D851 that was having a bootloop. I corrected it by using the KDZ method and all is good now except audio and video. First, I have never heard the speaker make a sound, so the speaker could be messed up right off the bat. Second, I can't play any music file, when I try to play an .mp3 for example, it says unsupported music type/file. I also can not play any videos either in the browser or youtube. Youtube just says "an error occured, please try again later".
Since I thought that the speaker might of been bad, I hooked up my bluetooth headset to it and I can't get any sounds to play on the bluetooth either, even changing the volume beeps.
Any idea on what is causing this? I can provide more detail if needed.
Thank you for your help.
If I'm on the phone and I'm watching a video on YouTube for example, the audio for YouTube becomes unclear and choppy. I have always been able to watch YouTube videos while on the phone on my Nexus 5 with perfect audio. Is this a common problem for the Moto Z Play or is there an issue with just my phone?
jeremysia_ said:
If I'm on the phone and I'm watching a video on YouTube for example, the audio for YouTube becomes unclear and choppy. I have always been able to watch YouTube videos while on the phone on my Nexus 5 with perfect audio. Is this a common problem for the Moto Z Play or is there an issue with just my phone?
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Did you side load your N or was it an authorized ota?
If side load then you have same issue as @Terepin.
Else you shown why it is not wise to take N so soon.
Authorized ota, I actually got the phone recently and just did basic updates to it. It's still Android 6.0.1
jeremysia_ said:
Authorized ota, I actually got the phone recently and just did basic updates to it. It's still Android 6.0.1
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My VZW is fine. Make sure your YT app is updated
It's not just YouTube, it's also videos on Instagram and Snapchat, but I'm having this problem while I'm taking on the phone and watching a video
Edit: I saw a solution of turning off Hey Google in another thread and that worked for the freezing issue
HOwever, I still can't playback recorded videos
and I discovered that after I try to playback a video, i can no longer record
Hey fam!
I just got this phone from eBay
It came with an unlocked bootloader running what appears to be a global rom, because it says it's an edge 30 and has play store and all that jazz
I'm having an issue where the sound/video will cut out or pause in apps though. It usually lasts about a second or so. Everything still works in the background, so it's not like the phone itself is freezing. For example, the slightly animated background in Apple Music keeps moving even when the sound cuts out.
Youtube videos have the sound and video hang constantly
Any tips on how to fix this, or should I just flash a chinese rom back to it?
Edit:
I just did a test with recorded content
I was able to record a video with no issues at all. Camera feed stayed stable the entire time. Trying to play it back, after about a second or two it hangs and errors out saying can't play video
Just in case anyone else is having issues
installing https://forum.xda-developers.com/t/convert-to-global-rom.4400275/post-86861259
fixed this for me. Phones works great now
Now I just need to figure out how to get/install updates since my bootloader is unlocked