Hey All,
New to XDA but been using this site years so my level of Android knowledge is not bad.
I am currently having a huge problem with my Nexus. I used Google Apps encryption on it recently and that seems to have bricked my phone. I am unable to reset to factory settings to wipe the encryption as recommended by Google and I am stuck now with a bricked Nexus.
I also tried flashing stock roms with Odin which appears to work but the encryption still remains. All I am trying to do is put the stock back on my phone and re-root but I am having no joy. When using CWM to flash a new rom the system does not mount in recovery mode so I can't load any other roms. I have also tried the fastboot method but it stalls on waiting for device all the time.
If anyone has seen this and can help or if anyone just knows how to fix it please help me! I am stuck now with a useless Nexus. I should have just left it alone but as usual I couldn't.
Any help would be so appreciated. Thank you.
By some chance is your phone both rooted with CWM?
Hey, yeah it was so when I did a factory reset it could'nt use the stock bootloader so it didn't know how to wipe it. Unfortunetly once you apply encryption from a Google Apps the only way to remove is to factory reset.
I got around it by fastbooting the stock bootloader, radio and image from Google. Then I completed a manual reset using the original bootloader.
A world of hurt really! I have learned a lot but never going near Google Apps encryption again. It also slowed down the phone too.
Anyhow all sorted now, re rooted and running revolution rom now.
theres another thread with a guy who had the same problem. I wonder if vzw nexus has an issue with encrypting...
If the phone wasn't rooted I would have had no issues. It is simply a problem when it comes to loading roms. In CWM the recovery cant mount the data/system so you can't flash anything. Also doing a factory reset from settings doesnt work because the phone is looking for a stock bootloader which it doesn't have once you root. So I ended up in a loop and could do nothing. Fortunetly I learned all about adb and fastboot this morning, never heard of them before and that allowed me to reload stock and unroot. I still had to wipe the phone using the bootloader as I couldn't get into the phone or past the encryption.
If anyone is having issues with this I will gladly help as I really thought that my phone was bricked and was very frustrated. The only way I got help was from a guy on this tread http://forum.xda-developers.com/showthread.php?t=1392037&page=3
Ok. I foolishly enabled encryption on my i711 and after putting in the password, the volumes unlock and the system starts. The problem is that if the screen goes off for any reason, the phone reboots. Tried all sorts of things to correct and decided I no longer wanted the phone encrypted. There is no way back. Ok, so I thought I could do a factory reset... No dice. The phone reboots and all is still encrypted and there.
Next I tried clockworkmod but couldn't do ANYTHING there because the encrypted volumes aren't mountable. I couldn't factory reset, install a new rom, etc.
Next I went to ODIN and tried to repartition. No luck there either. I flashed clockworkmod again for good measure and even tried Nand Erase All.
After this I booted into the phone and tried to repartition... Now I have a phone that displays the lovely CM10 boot screen but never gets passed that. I can still get into recovery.
Any thoughts on how to undo the encryption and reflash a rom?
fza99 said:
Ok. I foolishly enabled encryption on my i711 and after putting in the password, the volumes unlock and the system starts. The problem is that if the screen goes off for any reason, the phone reboots. Tried all sorts of things to correct and decided I no longer wanted the phone encrypted. There is no way back. Ok, so I thought I could do a factory reset... No dice. The phone reboots and all is still encrypted and there.
Next I tried clockworkmod but couldn't do ANYTHING there because the encrypted volumes aren't mountable. I couldn't factory reset, install a new rom, etc.
Next I went to ODIN and tried to repartition. No luck there either. I flashed clockworkmod again for good measure and even tried Nand Erase All.
After this I booted into the phone and tried to repartition... Now I have a phone that displays the lovely CM10 boot screen but never gets passed that. I can still get into recovery.
Any thoughts on how to undo the encryption and reflash a rom?
Click to expand...
Click to collapse
I have some very bad news for you.... Encryption is a one way street. Once encrypted the only way back is to flash stock via fastboot.
I can't even start to explain how to use fastboot as I have never been in a situation where I have needed it.
recoveries lose all access on encrypted devices so this is the only way.
Here is some links to get you started... Please do research before you begin the process and make sure you've obtained the appropriate files. I will take no responsibility for bricking your device.
Flashing via Fastboot:
http://forum.xda-developers.com/wik...id#Android_Flashing_Guide_.28with_fastboot.29
Installing Fastboot on Windows:
http://www.redmondpie.com/how-to-set-up-android-adb-and-fastboot-on-windows-tutorial/
Sent from my SGH-I747 using xda app-developers app
Hey Guys,
my sisters phone stopped working...
Its a normal M9 with stock recovery thats not rooted, bootloader is still locked and no usb debugging turned on. no SD card.
Its somehow stuck on boot. I have tried wiping cache, but that did not help.
I did not go for a factory reset yet, since my sister really wants to keep her photos (its the first 4 months with her 1st child).
The phone is still under warranty but support says, they would just repair, not recover the data, obviously.
What would be the best way to recover the data?
I know i could try a factory reset and then work with data recovery tools, but is that really reliable?
I also read that a custom recovery like CWM or TWRP can give access to the stored data, but i am unsure if that would void the warranty.
So i am quite torn on what to do with this thing since im really scared of messing something up.
Any help would be really appreaciated
Edit: wrong forum, im so sorry
Hey boss., after flashing open beta 12, the phone started hanging now and then. I tried to contact oneplus forums and they asked me to send the log files. Since they took too long to respond, I went to oneplus service centre. They flashed my phone with old oxygen os and the phone didn't start. It went into bootloop
Then I asked them, they said motherboard is corrupted. I left the place and I requested online customer support from oneplus. They too flshed and concluded the same. Can I know whether flashing/sideloading openbeta created this issue? If so, can you provide me support to avail the warranty on the phone? or recover it via any other method or process?
Please respond as soon as possible. My communication with the world has become limited after this issue. I hope there is some sort of support.
Also note that, the phone can boot into fastboot mode, but bootloader is locked. It can boot into recovery. I tried wiping everything, but the phone is not rebooting.
When I start the phone, it stucks in the boot logo and after a while, the screen becomes blank and a white color notification LED is glowing.
Kindly help me.
i had the same issue last week after updating to 13..and i tried to flash the black theme..it went black..i had nothing....it was like it was bricked... here's how after many failed attempt's..i had to clean out all files including backups.wipe data i had to wipe system i had to clean out all previous files.from TWRP recovery.then i had to download the latest software release then put the zip file in my phone storage not in the download file ..then i had to flash stock recovery.then install the new system..and i made the mistake of trying to use some of my app backups like for one estrong file ..all of them were corrupt.so start fresh.
You might try this unbricking method:
https://forums.oneplus.net/threads/guide-mega-unbrick-guide-for-a-hard-bricked-oneplus-3.452634/
Though your device isn't hard-bricked, this would reset your device to the absolute factory settings (watch out, your data will be erased) on an older OxygenOS version.
I would recommend the 2nd Method, as it restores all partitions to factory settings.
I might also know where your issue came from:
Though you can flash the Open Beta (or any other ZIP from OnePlus) through the Stock Recovery, OnePlus states that you need to be on an unlocked bootloader for not bricking your device.
TimSchumi said:
You might try this unbricking method:
https://forums.oneplus.net/threads/guide-mega-unbrick-guide-for-a-hard-bricked-oneplus-3.452634/
Though your device isn't hard-bricked, this would reset your device to the absolute factory settings (watch out, your data will be erased) on an older OxygenOS version.
I would recommend the 2nd Method, as it restores all partitions to factory settings.
I might also know where your issue came from:
Though you can flash the Open Beta (or any other ZIP from OnePlus) through the Stock Recovery, OnePlus states that you need to be on an unlocked bootloader for not bricking your device.
Click to expand...
Click to collapse
It worked, but no network connection or wifi connection!
Is there a way to bring them back?
SivaMaxwell said:
It worked, but no network connection or wifi connection!
Is there a way to bring them back?
Click to expand...
Click to collapse
You might try to unlock your bootloader (There are giudes to do this) and flash a OxygenOS package from oneplus.net through the stock recovery, to ensure the firmware is OK (Do a factory reset from recovery!). I don't know if the Unbrick Tool only restores corrupted partitions or all. It might have installed the wrong system over your previously installed firmware if only corrupted partitions are restored. Keep the bootloader unlocked to be on the safe side (After some time you will be able to just ignore the boot message and you have better access to fastboot and recovery)!
Also, GG to OnePlus for (fake) Motherboard corruption!
About warranty:
Warranty should be ok as long as you won't do hardware modifications (I think).
Bootloader unlocking is definitely safe
TimSchumi said:
You might try to unlock your bootloader (There are giudes to do this) and flash a OxygenOS package from oneplus.net through the stock recovery, to ensure the firmware is OK (Do a factory reset from recovery!). I don't know if the Unbrick Tool only restores corrupted partitions or all. It might have installed the wrong system over your previously installed firmware if only corrupted partitions are restored. Keep the bootloader unlocked to be on the safe side (After some time you will be able to just ignore the boot message and you have better access to fastboot and recovery)!
Also, GG to OnePlus for (fake) Motherboard corruption!
About warranty:
Warranty should be ok as long as you won't do hardware modifications (I think).
Bootloader unlocking is definitely safe
Click to expand...
Click to collapse
I tried to update to recent oxygen os. Then the original proble started again.
It is not booting up, again..
SivaMaxwell said:
I tried to update to recent oxygen os. Then the original proble started again.
It is not booting up, again..
Click to expand...
Click to collapse
No, reflash the OxygenOS package of the same Version that is installed by the Unbrick Tool (If you can still get itfrom oneplus.net) and then check if Network does work. Also, check your IMEI.
I think you might have a corrupted EFS partition. That's y you don't have a working network. Check whether your device show a IMEI under about phone.
m4manusraj said:
I think you might have a corrupted EFS partition. That's y you don't have a working network. Check whether your device show a IMEI under about phone.
Click to expand...
Click to collapse
EFS doesn't have an effect on WiFi.
That's why I think that it is a firmware issue
I think, I have solved it guys. I'll let you know once completely under control
So, Thank you very much for your support. With this little support from you and my previous Foresightedness helped me restore the phone.
So just in case if any one else faces the same or similar problem, this is the process:
STEP0: If there is any partition corrupted, the device don't boot properly. And, The customer care/ sevice centre guys state it as motherboard problem. Donot Panic. Always take TWRP backup whenever you change your ROM. This Backup helps you to restore whenever you're in trouble. In this particular case, ESF backup is required. So, take a complete backup (everything) in TWRP, it saves your ass.. keep the backup in your PC or any safe Storage (the complete TWRP Folder which is in Internal Memory) before flashing any custom ROM.
Step1: Follow method2 in this guide: https://forums.oneplus.net/threads/g...plus-3.452634/
Step2: if everything is alright, its done. Otherwise, The device boots up with some missing features and details. At this time, you have to unlock the bootloader. See The forum to know how to do it. Basic searching can give you the method.
If you can transfer the TWRP folder from PC to Phone, it's good. But the phone boots itself because of missing firmware. Even Bluetooth couldn;'t be used.
In my particular case, I couldnot copy from PC to mobile or viceversa. So, you cannot copy back your TWRP folder in this situation.
So, Unlock bootloader. Then reboot to system (without doing anything)
Step3: Reboot to bootloader and flash TWRP 3-0.2 version only. otherwise device will be encrypted.
Step4: download Ressurection Remix ROM version : ResurrectionRemix-M-v5.7.4-20161113-PUBLIC-ex-oneplus3 or you can experiment with any other custom ROM but only android 6 (*Marshmallow). Also make sure that you have universal adb drivers. install them if not (search in the forums.)
Step5: goto TWRP recovery, in this, goto wipe option. Drag the swipe to wipe button here. (normal wipe).
Step6: Now, in advanced options, select adb sideload option and select the two wipes in the next menu. Start ADB sideload in the TWRP.
Step7: Now, Start the adb sideloading the custom ROM from your PC. You donot Require Gapps for transferring a file. So donot flash Gapps.
Step8: After the sideload is complete, reboot into system. Now you can transfer files between phone and PC. Now, Copy the Complete TWRP folder into the internal memory. A pop-up asks for merging the folders. Allow the merging, even if you have another TWRP backup there. They don't overlap.
Step9: Now, Boot into TWRP and restore completely. The phone boots up properly, this time. Everything works as expected. every mysterious problem is solved. Now you will get update request if you are on previous version of OOS.
Last but not Least: Please do not use any app recovery tools. they may cause issues while following the above steps
Thank to every XDA member, helping us save the time and money we spend at service center.
m4manusraj said:
I think you might have a corrupted EFS partition. That's y you don't have a working network. Check whether your device show a IMEI under about phone.
Click to expand...
Click to collapse
TimSchumi said:
EFS doesn't have an effect on WiFi.
That's why I think that it is a firmware issue
Click to expand...
Click to collapse
Yes, boss. The EFS is corrupted. But, thanks to TWRP, it also has the option to backup EFS, modem. SO, I used my old backup from Jan2017 to restore it back.
But, TO place TWRP back in phone, the original OOS3.1.2, even after reflashing didn't support. I thought for a while and flashed the All loved RR (MM) . THen, it gave me the scope to t/f the folder to internal memory.
Now, I restored the EFS , Modem, sytem with data. and hell yea!! the phone is back to life.
Complete Backup, Atleast once for 3 months saves your ass..
I am glad it helped. That's the power of Xda.
My OP3 is stuck on the boot animation only while booting up Oxygen OS. At first I thought it was bricked but as I proceeded I found out that it isn't and i'm able to boot other OS on it. I've had Resurrection Remix which I had no problems flashing whatsoever. But I'm having this problem with Oxygen OS. Has anyone experienced this? What do I do? Please help.
Hi!
Stupid me accidentally flashed a new baseband version via TWRP on my ZUK Z2 Plus that included the "emmc_appsboot.mbn" file, which was hence flashed and hence locked my bootloader (it was unlocked previously and I was running a custom ROM). Now my phone is in boot-loop (soft bricked) and the only thing I can reach is the 900E, 9008 mode and the Fastboot mode. I know that most likely the only way to get it back working is to flash the stock ROM via QFIL. I am ready for this step (everything setup), but as I understand, it also wipes my complete internal storage? Now that would be a huge problem for me, as I have backups, but those are kept in the internal storage (non-data partition). Is there ANY way that I can access my backup data on internal storage to copy off before re-flashing with QFIL? Or is there a way to prevent the wiping of internal storage if flashing via QFIL? I would highly appreciate if anyone knows any kind of trick to get off my data of the phone somehow (even if it means that I have to take it apart). Thanks so much!!
Seems to be my lucky day!! I just requested a new unlocked bootloader image from ZUK and unlocked my bootloader again via "Tool All In One". To my surprise, all the data and internal storage is still there (even the previously installed ROM and TWRP where working again right away). So, everything back up and working! So happy
Possibly this didn´t wipe anything because the bootloader was previously already unlocked. I heard from another guy (different phone) that once the bootloader was already unlocked, then gets relocked and unlocked again, that it won´t wipe anything for the second unlock. Seems to be the case for the ZUK Z2 Plus too! Everything is still there, just checked in-depth.