Textra: Can't Get MMS - AT&T Samsung Galaxy Note 4

With no changes made to my AT&T Note 4, Textra started throwing this error up in the notification window:
Can't Get MMS
Check Textra>MMS>APN
In a group message, photos were being shared by 4 different people. The Textra icon shows that there are 68 unread messages, which I know can't be true. When I bring up the group thread, only a couple of the text messages are being shown. And I cannot get it to stop showing that there are new messages. I've used Textra for a couple years now and have never had any kind of problem. Searching the interwebs gave me no answers.
In Textra, the Carrier send limit is set to 600KB.
MMS Behavior is set to "Legacy".
Manually configure APN is set to off.
Stagefright protection is set to on.
I fI turn on the "manually configure APN'" toggle, these are the settings:
MMSC
http://mmsc.mobile.att.net
MMS Proxy
proxy.mobile.att.net
MMS Proxy Port
80
I have never changed any of these settings. I rebooted the phone twice with no luck. Any help would be appreciated.
Dave

Almost sounds like carrier issue to me. Otherwise I recommend uninstall Textra and make the default messages app the stock text app. Test that.

I uninstalled Textra and am back to the Samsung messaging app. All seems good. Although, I think that there are several pictures that never made their way to me from that group thread. Very odd. I have never had a problem like that before.

I get this issue like every other month. I really hate how much AT&T has ****ed this phone. Only stock apps seem to not have issues any other apps **** up constantly.

I have this exact same issue on an HTC 10 with AT&T. It only seems to happen after I get sent a MMS(mostly from my wife, who is also on AT&T, but that is where the vast majority of my texts come from) . If she resends the exact same photo a little later it will usually go through. I have the most current version of Textra(per the play store) and have the APN settings manually configured to the correct settings. This issue only happens to me once a week or so but it is driving me nuts. Rebooting doesn't seem to have an effect and it seems to stop incrementing the unread message count after awhile. It almost seems like AT&T is attemping to send an undeliverable MMS that gets stuck in an outgoing queue(until it eventually times out), and every resend attempt increments the Textra unread message count and kicks out a Textra MMS APN error message. Perhaps Textra says "Hey, we have a new unread message" when it first begins to receive the data, rather than after successfully receiving it? I dunno what is going on with it. Meanwhile, my stock messaging app doesn't see or do anything, it is oblivious. If anyone figures out how to fix it or what is really going on with it, please let us know. I think this is more carrier or textra related, as opposed to device specific.
Do you have an ad-blocker installed?

I thought I was the only one - I am also (currently) having this issue with Textra on AT&T (OnePlus 3). Has anyone figured out a fix? I love the app but that error message is incredibly annoying ... not to mention the fact that it pisses me off when I am missing pictures people are sending to me.

Contact the developer. I had a problem with Textra once (different issue) and they were prompt with suggestions for a for fix with the problems I was having.

I tried all kinds of messaging app on my Note 4: Textra, Google Messenger, Hangout, etc. They all didn't receive MMS at all and needed to revert back to the stock message app. It's funny though since I have no problem receiving MMS through Textra in my Axon Pro 7

Related

[Q] CM7 MMS issue

I searched the CM7 thread, but MMS and issue are such vague queries that I was unable to find anything pertaining to my issue.
I can receive MMS fine, but I cannot send at all. I choose the pic I want to send and hit send, and it just disappears. Doesn't show up in the thread of messages. Then when I back out of it, I see the last message I sent that person is (no subject) like it was my pic, but when I go into the thread it is not sent. But it shows up with the pic again like I never sent it. It saves it as a draft. Any time I hit send it does the same thing over and over. I can't even get the pic to delete from drafts. The only way is to delete the whole thread.
I have changed my number in the call settings to show with a +509251xxxx, no dashes or anything. Is there something else I am missing? I have tried several different CM7 builds and all have the same problem.
bump - really? Nothin guys?
Edit: reflashed CM7 and only restored apps+data, no system data and problem was resolved. I assumed since my system data was from a prior CM7 version that it would be no problem, apparently I was wrong. Thank me for all the help
I have the same issue. It doesn't disappear for me, but it just stays there wit the spinning circle thing. It never sends and after a couple of minutes, it says I cannot send the MMS.
Is there a solution without reflashing?
same problem.mine says mms is too large
I have the opposite issue. I've been completely unable to pin down the issue. I can MMS myself pictures and can MMS them to my email, but I cannot receive them. I used to receive them just fine, but now it's an issue.
I've confirmed that I can't receive them from iPhones, BlackBerries, and other Android phones.
I've checked my APN and know it works. I can access Mobile Data.
I've tried third party apps for messaging and that doesn't help.
I've spoofed as an iPhone, BlackBerry, and Custom (Blank) Agent without any results.
I've ensured my phone number in system settings doesn't have any symbols.
Anyone fix this issue?
TJBunch1228 said:
I searched the CM7 thread, but MMS and issue are such vague queries that I was unable to find anything pertaining to my issue.
I can receive MMS fine, but I cannot send at all. I choose the pic I want to send and hit send, and it just disappears. Doesn't show up in the thread of messages. Then when I back out of it, I see the last message I sent that person is (no subject) like it was my pic, but when I go into the thread it is not sent. But it shows up with the pic again like I never sent it. It saves it as a draft. Any time I hit send it does the same thing over and over. I can't even get the pic to delete from drafts. The only way is to delete the whole thread.
I have changed my number in the call settings to show with a +509251xxxx, no dashes or anything. Is there something else I am missing? I have tried several different CM7 builds and all have the same problem.
Click to expand...
Click to collapse
Uhh, yeah that sucks: I have absolutely no idea, im on GingerVill 1.5 and it works fine, I also flashed sense, regular cm7, miui, and I never had a problem with it..
Try to download handscent or go sms and try that? I doubt that will work but give it a try!
dkmurphys said:
I have the opposite issue. I've been completely unable to pin down the issue. I can MMS myself pictures and can MMS them to my email, but I cannot receive them. I used to receive them just fine, but now it's an issue.
--Edited--
Anyone fix this issue?
Click to expand...
Click to collapse
I've got a similar issue -
Using CM7 7.0.3's Mms.apk my phone processes sms no problem, however it will not process mms - send or receive.
Go SMS Pro however will let me SEND picture messages - and Its going through my carrier because in an email to myself it was full of their crap - Sent to you from a Koodo Mobile Customer!
Unfortunately I cannot receive mms; Go SMS implies that it relies on the Mms.apk to forward notifications.
Considering that the Mms.apk isn't syncing with the mmsc properly, I'm assuming the problem lies there. I've even gone so far as to go to one of the phone kiosks and ask to play with their new Nexus S (*drool*) and ripped the apns off of it and uploaded their apn directly to my phone. Still, no dice.
Any suggestions anyone?
I've been having the same problems. Tried lots of things. I was also using Go SMS pro, and thought that was the issue. Tried fooling around with apn, user agent and MMS size etc... Nothing worked except the simple fix:
What I had to do to make it work was to have my mobile network on -- (which I almost always have off from the notification switches). Once it was turned on, it still didn't kick over because I was connected to wifi. So I had to manually disable wifi and then resend the message. It worked fine then.
So:
Turn off wifi
turn on mobile / 3g
resend message
Seems like a simple bug that's keeping the mobile network from kicking on.

[Q] Bizarre issue with textra. Group messaging works but not with gifs or pics.

So first let me say I have searched multiple sites and fourms on this question. Issue seems to be intermittent Mms wokrs perfectly when phone is initially power cycled. After a few messages mms or not then mms pictures stops working. The bizarre thing is I still get messages in mms format sent and received instantly. Gifs/pics is the issue only. I have checked the apn settings for the phone and textra and they match. I even tried "8080" for the port in both textra and the network settings. Issue seems to only happen after phone has ran for 45+ minuets. Please help as I use group messaging for a lot of my clients and friends. Thanks in advance.
P.s. I have the jedi x20 rom installed. I'll also be at work until 3 pm central time so I might not be able to try suggestions until then.
Double check the apn settings within system settings as well. Also make sure that 'activate mobile data' and use mms for group chats are on

[Q] Sprint LG G4 Spliting SMS

Before I switched to sprint I had used T-Mobile LG G3. The default messaging app split long text messages into two or three, and I received long messages in similar chunks. But I used the Textra messaging app and it ceased to do that. Long messages sent as one as well as receiving 500+ character text.
Now, being with sprint the problems have re-appeared and I an unable to fix it. Textra does not change the sms limits so I send multiple text to friends and likewise with receiving. This is not a huge issue just a major inconvenience and a nuisance.
Are there setting I'm messing, apps that will help, anything i can do to keep long message as one? Please and thank you for your help.
I think it's a Sprint issue. I've been with them for a long time and always remember this happening. However, if there is a fix, I'd love to know it also.
Newkidintown said:
Before I switched to sprint I had used T-Mobile LG G3. The default messaging app split long text messages into two or three, and I received long messages in similar chunks. But I used the Textra messaging app and it ceased to do that. Long messages sent as one as well as receiving 500+ character text.
Now, being with sprint the problems have re-appeared and I an unable to fix it. Textra does not change the sms limits so I send multiple text to friends and likewise with receiving. This is not a huge issue just a major inconvenience and a nuisance.
Are there setting I'm messing, apps that will help, anything i can do to keep long message as one? Please and thank you for your help.
Click to expand...
Click to collapse
Sprint has the 160 character limit for SMS texting. If you want to text longer messages as a single message, you either need to use an instant messaging app like Google Hangouts (though those require the recipient to also have the messaging app), or find a texting app that can convert long messages to MMS if it goes past the 160 character limit. These solutions will convert the SMS to MMS or other forms of data, though, so just be aware of that if you have some sort of data limit.
If the converting SMS to data is not a viable solution, a quick google search revealed this app: BigSMS, https://play.google.com/store/apps/details?id=skezza.main&hl=en.
It supposedly can make long texts, but I have never used it myself, so I can't comment on if it works or not.
metayoshi said:
Sprint has the 160 character limit for SMS texting. If you want to text longer messages as a single message, you either need to use an instant messaging app like Google Hangouts (though those require the recipient to also have the messaging app), or find a texting app that can convert long messages to MMS if it goes past the 160 character limit. These solutions will convert the SMS to MMS or other forms of data, though, so just be aware of that if you have some sort of data limit.
If the converting SMS to data is not a viable solution, a quick google search revealed this app: BigSMS,
It supposedly can make long texts, but I have never used it myself, so I can't comment on if it works or not.
Click to expand...
Click to collapse
As I said before, I used Textra in the past and my messages were sent as one and I received long messages as one. I recently downloaded EvolveSms which fixed the issue of my messages being split by converting them into MMS (which i have no problem with at all) but I still got 4 separate chunks of their message. I know there's an option to reassemble split messages but it seems to not be working. I'll go to a sprint store to see if there's an issue there or not.
Newkidintown said:
As I said before, I used Textra in the past and my messages were sent as one and I received long messages as one. I recently downloaded EvolveSms which fixed the issue of my messages being split by converting them into MMS (which i have no problem with at all) but I still got 4 separate chunks of their message. I know there's an option to reassemble split messages but it seems to not be working. I'll go to a sprint store to see if there's an issue there or not.
Click to expand...
Click to collapse
Ok, Good luck with with the Sprint customer rep. The split SMS thing never bothered me since I've been on Sprint for a very long time. However, I did a quick google search, and it does seem like some devices have native support for recombining received SMS messages, like the Sprint Galaxy S 5, so it does look like it can work. Hopefully they can do it on the G4 as well.

@tmomail.net Android Messages app help

I'm having a frustrating issue with the stock Android Messages app. My work sends notification texts via email, ie. from a gmail account to "mynumber"@tmomail.net.
The Android Messages app (stock android sms app), will not download these texts. I've been troubleshooting this all week and continue to come up empty, here is a breakdown of symptoms and what I have tried:
-My phone does notify me that a message is received, but requires me to tap to attempt to download the message, but the download always fails.
-Auto-download MMS is enabled, app is up to date
-third party apps WORK (kinda, see textra screenshot. message is delivered along with a weird code)
-if there is a subject in the email, the subject WILL display in the text, but not the body
-Safe Mode does not fix it
-phone is Pixel XL from Play store on T-Mobile
-issue happened on stock unrooted phone with all updates
-after exhausting all options I unlocked the bootloader, installed TWRP and Pure Nexus rom, issue did not go away
-have deleted and edited all APNs countless times changing damn near every option to no avail
-have tried on and off wi-fi, with and without wi-fi calling, no changes
-normal MMS works fine (picture texts, group texts)
-have tried same APNs and apps on two different devices on my plan (V20 and S6 edge), and this issue cannot be duplicated. tmomail messages works fine on those phones with the exact same settings as on my Pixel
That's basically it. Hopefully I'm missing something simple. Please help if you have any suggestions, I'm open to just about anything. I know the easy fix is to just use Textra or another third party app, but I really don't want to. Also I can't stand not knowing what the problem is!!! Thanks in advance!
What do your apn settings look like
Right now they are reset to default.
kyacrash said:
Right now they are reset to default.
Click to expand...
Click to collapse
Can you edit? Add MMS to apn type, reboot, make sure it sticks and try again
pcriz said:
Can you edit? Add MMS to apn type, reboot, make sure it sticks and try again
Click to expand...
Click to collapse
It stuck upon reboot, but no change. Tried it twice.
kyacrash said:
I'm having a frustrating issue with the stock Android Messages app. My work sends notification texts via email, ie. from a gmail account to "mynumber"@tmomail.net.
The Android Messages app (stock android sms app), will not download these texts. I've been troubleshooting this all week and continue to come up empty, here is a breakdown of symptoms and what I have tried:
-My phone does notify me that a message is received, but requires me to tap to attempt to download the message, but the download always fails.
-Auto-download MMS is enabled, app is up to date
-third party apps WORK (kinda, see textra screenshot. message is delivered along with a weird code)
-if there is a subject in the email, the subject WILL display in the text, but not the body
-Safe Mode does not fix it
-phone is Pixel XL from Play store on T-Mobile
-issue happened on stock unrooted phone with all updates
-after exhausting all options I unlocked the bootloader, installed TWRP and Pure Nexus rom, issue did not go away
-have deleted and edited all APNs countless times changing damn near every option to no avail
-have tried on and off wi-fi, with and without wi-fi calling, no changes
-normal MMS works fine (picture texts, group texts)
-have tried same APNs and apps on two different devices on my plan (V20 and S6 edge), and this issue cannot be duplicated. tmomail messages works fine on those phones with the exact same settings as on my Pixel
That's basically it. Hopefully I'm missing something simple. Please help if you have any suggestions, I'm open to just about anything. I know the easy fix is to just use Textra or another third party app, but I really don't want to. Also I can't stand not knowing what the problem is!!! Thanks in advance!
Click to expand...
Click to collapse
Hey so I know your post is literally years old but I had been going through the same problem for YEARS before someone at T-Mobile finally figured it out. I figured I would post this to give you a hand and maybe someone else with this problem.
After going back and forth with T-Mobile for, no joke, 2 years on this issue, the fix was finally discovered. It has to do with T-Mobile "Digits". It's a "free" "second line" which is really just an alternate phone number for you to give people on sites like CraigsList if you don't want people to know your real number. You can just use Google Voice for this. Anyway, call T-Mobile and tell them you don't want your Digits number linked to your cell number (at least not for texts) and it will fix the issue.
Drove me crazy for YEARS. Hope this helps you or anyone else out there!

not able to receive group messages

FIrstly, Hello. I had an account here years ago but forgot the email/password I used(oh well).
I actually have various issues with this phone, but the most important one(at least being worked related) is this. I am able to send and receive individual text messages just fine with both the stock "messages" application as well as the "message +"(Verizon) application. I can also send out group messages just fine.... but I am not able to receive group messages from anyone I work with. All my co-workers have iPhones. I'm the only one with an Android phone.
I have tried clearing cache/data, force stopping, resetting network settings, rebooting, adjusting every setting possible in both messages & message+ applications(including disabling/re-enabling/updating). I went through the Verizon z2 force text message troubleshooting on their website and was even on the phone with Verizon for awhile. Finally, I put my SIM card back into my old Galaxy S6 phone and tested with that... still did not work.
I then tried using other 3rd party apps: Signal & Textra (neither one worked either)
I have heard that a "group text message" being sent from an iPhone only circulates on Apple servers(meaning that only people with an iPhone can get them).... however, one of my co-workers insists that he was able to get them on his old phone(Android... nexus something).
Basically, I know the problem is not this phone(right?...) That being the case, does anyone know of any way I can receive a group message originating from an iPhone without having to switch to an iPhone?
Any help is appreciated. Thank you
Update: I had a friend using an older iphone 5(iOS 10) attempt to send out a group text message. I was able to receive it. Upon doing further research, seems there's a bug in iOS 11 in which Android users are not getting group text messages.
So... it is Apple's fault this time. Additionally, I found that by using the app 'TextPlus' on my Z2 Force, I am able to receive these iOS11 group text messages. Looks like I'll have to stick with that until Apple fixes the issue.

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