not able to receive group messages - Moto Z2 Force Questions & Answers

FIrstly, Hello. I had an account here years ago but forgot the email/password I used(oh well).
I actually have various issues with this phone, but the most important one(at least being worked related) is this. I am able to send and receive individual text messages just fine with both the stock "messages" application as well as the "message +"(Verizon) application. I can also send out group messages just fine.... but I am not able to receive group messages from anyone I work with. All my co-workers have iPhones. I'm the only one with an Android phone.
I have tried clearing cache/data, force stopping, resetting network settings, rebooting, adjusting every setting possible in both messages & message+ applications(including disabling/re-enabling/updating). I went through the Verizon z2 force text message troubleshooting on their website and was even on the phone with Verizon for awhile. Finally, I put my SIM card back into my old Galaxy S6 phone and tested with that... still did not work.
I then tried using other 3rd party apps: Signal & Textra (neither one worked either)
I have heard that a "group text message" being sent from an iPhone only circulates on Apple servers(meaning that only people with an iPhone can get them).... however, one of my co-workers insists that he was able to get them on his old phone(Android... nexus something).
Basically, I know the problem is not this phone(right?...) That being the case, does anyone know of any way I can receive a group message originating from an iPhone without having to switch to an iPhone?
Any help is appreciated. Thank you

Update: I had a friend using an older iphone 5(iOS 10) attempt to send out a group text message. I was able to receive it. Upon doing further research, seems there's a bug in iOS 11 in which Android users are not getting group text messages.
So... it is Apple's fault this time. Additionally, I found that by using the app 'TextPlus' on my Z2 Force, I am able to receive these iOS11 group text messages. Looks like I'll have to stick with that until Apple fixes the issue.

Related

[Q] Stock Google Messaging App and iPhone Group Messages

Let me preface this by saying that I'm not sure if this is a ROM issue or a general issue so I'm posting in both locations to get more coverage.
I've been running Newt's GPE ROM for a while now with very few problems and am very satisfied. However, today I received what I believe is a group message from several iPhones that my friends own. Only one of the messages actually got through, the rest just show delivery reports and empty messages. I am able to get messages from single iPhones and am also fairly sure I can do group messaging with several other android devices.
I'm using the Google default messaging app, and have allowed group message SMS. Any insight as to what is going on?

[Q] Sprint LG G4 Spliting SMS

Before I switched to sprint I had used T-Mobile LG G3. The default messaging app split long text messages into two or three, and I received long messages in similar chunks. But I used the Textra messaging app and it ceased to do that. Long messages sent as one as well as receiving 500+ character text.
Now, being with sprint the problems have re-appeared and I an unable to fix it. Textra does not change the sms limits so I send multiple text to friends and likewise with receiving. This is not a huge issue just a major inconvenience and a nuisance.
Are there setting I'm messing, apps that will help, anything i can do to keep long message as one? Please and thank you for your help.
I think it's a Sprint issue. I've been with them for a long time and always remember this happening. However, if there is a fix, I'd love to know it also.
Newkidintown said:
Before I switched to sprint I had used T-Mobile LG G3. The default messaging app split long text messages into two or three, and I received long messages in similar chunks. But I used the Textra messaging app and it ceased to do that. Long messages sent as one as well as receiving 500+ character text.
Now, being with sprint the problems have re-appeared and I an unable to fix it. Textra does not change the sms limits so I send multiple text to friends and likewise with receiving. This is not a huge issue just a major inconvenience and a nuisance.
Are there setting I'm messing, apps that will help, anything i can do to keep long message as one? Please and thank you for your help.
Click to expand...
Click to collapse
Sprint has the 160 character limit for SMS texting. If you want to text longer messages as a single message, you either need to use an instant messaging app like Google Hangouts (though those require the recipient to also have the messaging app), or find a texting app that can convert long messages to MMS if it goes past the 160 character limit. These solutions will convert the SMS to MMS or other forms of data, though, so just be aware of that if you have some sort of data limit.
If the converting SMS to data is not a viable solution, a quick google search revealed this app: BigSMS, https://play.google.com/store/apps/details?id=skezza.main&hl=en.
It supposedly can make long texts, but I have never used it myself, so I can't comment on if it works or not.
metayoshi said:
Sprint has the 160 character limit for SMS texting. If you want to text longer messages as a single message, you either need to use an instant messaging app like Google Hangouts (though those require the recipient to also have the messaging app), or find a texting app that can convert long messages to MMS if it goes past the 160 character limit. These solutions will convert the SMS to MMS or other forms of data, though, so just be aware of that if you have some sort of data limit.
If the converting SMS to data is not a viable solution, a quick google search revealed this app: BigSMS,
It supposedly can make long texts, but I have never used it myself, so I can't comment on if it works or not.
Click to expand...
Click to collapse
As I said before, I used Textra in the past and my messages were sent as one and I received long messages as one. I recently downloaded EvolveSms which fixed the issue of my messages being split by converting them into MMS (which i have no problem with at all) but I still got 4 separate chunks of their message. I know there's an option to reassemble split messages but it seems to not be working. I'll go to a sprint store to see if there's an issue there or not.
Newkidintown said:
As I said before, I used Textra in the past and my messages were sent as one and I received long messages as one. I recently downloaded EvolveSms which fixed the issue of my messages being split by converting them into MMS (which i have no problem with at all) but I still got 4 separate chunks of their message. I know there's an option to reassemble split messages but it seems to not be working. I'll go to a sprint store to see if there's an issue there or not.
Click to expand...
Click to collapse
Ok, Good luck with with the Sprint customer rep. The split SMS thing never bothered me since I've been on Sprint for a very long time. However, I did a quick google search, and it does seem like some devices have native support for recombining received SMS messages, like the Sprint Galaxy S 5, so it does look like it can work. Hopefully they can do it on the G4 as well.

Not receiving some group text messages?

I am using a Dev Ed HTC m9 on ATT(unrooted). I am having this annoying issue where, seemingly randomly, I do not receive some text messages from some people in a group text. I would receive maybe 1 out of 5 messages sent by one person, and it switches between people so its not like it's one person's issue. One on one texts seem to work fine. One thing to note is that everyone in the group text has an iphone and probably uses imessage sometimes, but I'm not sure if that's the problem. I have had the same group chat with the same people while using my galaxy s3 on att with no issues like this, it only came up after I switched phones and sim cards(same number tho).
I made sure my APN settings were set to ATT and I have called att several times after upgrading from the galaxy s3 while keeping the same number on the m9, but it hasn't worked.
One thing that is interesting is that textra seems to receive all the messages (or atleast more than the stock messenger app, as far as I know), while google messenger, stock messenger, and hangouts sms all seem to show the same incomplete messages threads.

Textra: Can't Get MMS

With no changes made to my AT&T Note 4, Textra started throwing this error up in the notification window:
Can't Get MMS
Check Textra>MMS>APN
In a group message, photos were being shared by 4 different people. The Textra icon shows that there are 68 unread messages, which I know can't be true. When I bring up the group thread, only a couple of the text messages are being shown. And I cannot get it to stop showing that there are new messages. I've used Textra for a couple years now and have never had any kind of problem. Searching the interwebs gave me no answers.
In Textra, the Carrier send limit is set to 600KB.
MMS Behavior is set to "Legacy".
Manually configure APN is set to off.
Stagefright protection is set to on.
I fI turn on the "manually configure APN'" toggle, these are the settings:
MMSC
http://mmsc.mobile.att.net
MMS Proxy
proxy.mobile.att.net
MMS Proxy Port
80
I have never changed any of these settings. I rebooted the phone twice with no luck. Any help would be appreciated.
Dave
Almost sounds like carrier issue to me. Otherwise I recommend uninstall Textra and make the default messages app the stock text app. Test that.
I uninstalled Textra and am back to the Samsung messaging app. All seems good. Although, I think that there are several pictures that never made their way to me from that group thread. Very odd. I have never had a problem like that before.
I get this issue like every other month. I really hate how much AT&T has ****ed this phone. Only stock apps seem to not have issues any other apps **** up constantly.
I have this exact same issue on an HTC 10 with AT&T. It only seems to happen after I get sent a MMS(mostly from my wife, who is also on AT&T, but that is where the vast majority of my texts come from) . If she resends the exact same photo a little later it will usually go through. I have the most current version of Textra(per the play store) and have the APN settings manually configured to the correct settings. This issue only happens to me once a week or so but it is driving me nuts. Rebooting doesn't seem to have an effect and it seems to stop incrementing the unread message count after awhile. It almost seems like AT&T is attemping to send an undeliverable MMS that gets stuck in an outgoing queue(until it eventually times out), and every resend attempt increments the Textra unread message count and kicks out a Textra MMS APN error message. Perhaps Textra says "Hey, we have a new unread message" when it first begins to receive the data, rather than after successfully receiving it? I dunno what is going on with it. Meanwhile, my stock messaging app doesn't see or do anything, it is oblivious. If anyone figures out how to fix it or what is really going on with it, please let us know. I think this is more carrier or textra related, as opposed to device specific.
Do you have an ad-blocker installed?
I thought I was the only one - I am also (currently) having this issue with Textra on AT&T (OnePlus 3). Has anyone figured out a fix? I love the app but that error message is incredibly annoying ... not to mention the fact that it pisses me off when I am missing pictures people are sending to me.
Contact the developer. I had a problem with Textra once (different issue) and they were prompt with suggestions for a for fix with the problems I was having.
I tried all kinds of messaging app on my Note 4: Textra, Google Messenger, Hangout, etc. They all didn't receive MMS at all and needed to revert back to the stock message app. It's funny though since I have no problem receiving MMS through Textra in my Axon Pro 7

Question RCS Chat Texting Not Working for Some Contacts

I use the native Samsung Messages text app that came with the Fold 3 (can't use Google Messages even if I wanted to because it doesn't show a bunch of past texts from my previous phone that I need access to). For the past week or two, a few contacts who also use RCS Chat texting have the blue/green dots on the Contacts list in the app, but not on the Conversation list, and it won't send Chat texts, only SMS/MMS, to them. But, their texts often come to me as Chat texts. This app has no way to toggle Chat on/off to reset it, but neither Airplane Mode nor restarting my phone (including after the T-mobile update with the eSIM/dual-SIM additions) fixed the problem.
Is anyone else having this problem? Is there a way to fix it from my end? Or is it a Google server issue (it began with one of those times everyone's dot flashes off and then back on when you tap on them)? I know the person uses Google Messages because they don't have a Samsung phone (I think they have an LG). It is pretty important for one contact it isn’t working for to see if/when they read their texts. (Thankfully, for the other important one, theirs is working, and that's a Google Pixel phone.)
Anyone have an answer or also have this problem?

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