Outlook app - Nexus 5X Q&A, Help & Troubleshooting

Hey guys and gals (I like to think that there are at least a few here)
The Outlook app has been unusable since switching to the 5X. My employer uses Office 365 which has the redirect upon login like many other companies. When trying to login with the outlook app it says "redirecting" then goes back to the main screen and shows "An Error Has Occurred" and that's it. I am completely unable to use the app which is frustrating due to all of the Outlook rules I use that don't process when using other apps.
Am I the only one having this issue when using the 365 login on outlook? Unsurprisingly, I've reached out to microsoft multiple times on this issue and they've been silent.
Thanks

Works fine for me.
Edit: On stock rom, rooted, with EX kernel

i'm using outlook app, but with exchange, not 365. works perfect.

Resource and battery hog for me. The app works/functions fine using 365, though.

Related

Exchange ActiveSync Mail Force Close Issue With All ROMS

This happens every time when I click on an email. It crashes every time. Is this a known issue? I can get around using a mail widget. But I like to use the native mail app. following is the error I get:
Sorry!
The application Mail (process com.htc.android.mail) has stopped unexpectedly. Please try again.
Please help!!!!!
more background would help as to what steps you have taken:
My suggestion is to do a factory reset and wipe all via AMON and install fresh ROM. I am having issues only with Exchange on CM, all sense mail apk's work for me.
cperera said:
This happens every time when I click on an email. It crashes every time. Is this a known issue? I can get around using a mail widget. But I like to use the native mail app. following is the error I get:
Sorry!
The application Mail (process com.htc.android.mail) has stopped unexpectedly. Please try again.
Please help!!!!!
Click to expand...
Click to collapse
I have done everything wipe, factory reset. This is Lotus Notes 8.5.1 Traveler. Exchange and Notes both uses ActiveSync protocol for push mail.
I was wondering if anybody else is having similar issues.
Sent from my PC36100 using XDA App
For starters your in the wrong threads, this should be in the General Questions,
But info needed is rom your using, version of email program.
As I use Exchange Active Sync on all the roms I have tested from 2.1 and 2.2 version even the Cyanogenmod Default works fine for me. My office uses the new Exchange 2010 servers.
Now notes is a far different thing. It might use the same protocol but that does not mean it is the same setup.
Never heard of this issue with Exchange 2007, or greater. What ROM and mail apk are you using?
willing to bet it's got something to do with lotus, and not the mail app. Tell your corp to stop using horrible lotus and use horrible exchange instead
As opposed to?
afflaq said:
willing to bet it's got something to do with lotus, and not the mail app. Tell your corp to stop using horrible lotus and use horrible exchange instead
Click to expand...
Click to collapse
Loading Signature....
afflaq said:
willing to bet it's got something to do with lotus, and not the mail app. Tell your corp to stop using horrible lotus and use horrible exchange instead
Click to expand...
Click to collapse
Agreed. Lotus really sucks, at least at working with third party software. I've never met a developer that didn't hate any attempt to integrate with Lotus.
Lotus Notes... eww...
Well... I sync with Exchange Server 2007 and I had zero problems with custom ROMs.
Well, I am having the same issue... Force close when I try and look at any message from ActiveSync in the default Sense mail client.
I am running a stock EVO, not rooted with the 3.29.651.5 Software.
I do have the beta LN Traveler client installed. I did not try to uninstall that and connect the default mail client again. I am wondering if it has something to do with the ?requirement? that mail be stored encrypted on the device?
Everything else seems to work, except actually reading the mail. Our IT department says they are going to cut all other clients off in the near future anyway. I really hate that because the LN Traveler client stinks (no surprise) in that nothing is integrated so agenda widget doesn't know about those calendar entries at all. Contacts is the only part that is integrated.
Yes, I hate LN, but some of us don't have a choice...
tschwenke said:
Well, I am having the same issue... Force close when I try and look at any message from ActiveSync in the default Sense mail client.
I am running a stock EVO, not rooted with the 3.29.651.5 Software.
I do have the beta LN Traveler client installed. I did not try to uninstall that and connect the default mail client again. I am wondering if it has something to do with the ?requirement? that mail be stored encrypted on the device?
Everything else seems to work, except actually reading the mail. Our IT department says they are going to cut all other clients off in the near future anyway. I really hate that because the LN Traveler client stinks (no surprise) in that nothing is integrated so agenda widget doesn't know about those calendar entries at all. Contacts is the only part that is integrated.
Yes, I hate LN, but some of us don't have a choice...
Click to expand...
Click to collapse
I am totally with you on this. Lotus Notes is a crappy email system and as users we do not have a choice. Traveler works perfectly on the iPhone and not Android. Our Lotus Notes team is also going to discontinue Android support. Just iPhone and Blackberry only. No one wants to fix the issue and IBM suck at support. That's it I'm done.
We have updated to 8.5.2.0 but I got the same problem you are talking about, have you found any solution?
Sent from my HTC Desire using XDA App
Exact same issue
I know this is an old thread, but this is the only one I could find that matched my problem.
I'm running SprintLover ROM and using stock email app. Configured Exchange account fine and email headers and calendar syncs fine. Can open and edit calendar entries and it syncs. However, once I tap an email to open it, I receive a force close error.
I did a factory wipe, and did not install or sync anything other than the Exchange account - same story. Synced fine but could not open a message.
But sorry, I haven't found a workaround or solution yet.

[Q] Exchange 2010 and Droid Incredible Push

Hello,
I have a question I can't seem to find the answer to anywhere. We are upgrading from Exchange 2003 to Exchange 2010 at my work, while testing Exchange 2010 I found out that activesync (push) email works great on iPhones and iPads, but not on my Droid Incredible . I can create the account just fine and manually refresh to see my mail, but if I have my exchange activesync email set to "as items arrive" and send myself a test email, I don't get it until I open up the email app and it refreshes.
I'm using the default htc email app, I have tried deleting and recreating my account several times. If I have the setting set to any thing else, like sync every 5 minutes it works just fine, but for some reason if it's set to as items arrive I won't get the email until I manually look at the email app. I can't deploy exchange 2010 with this going on as we have many other android users in the company.
Please help!
The Android native email application needs improvement no doubt. I use TouchDown as we have Exchange 2007 and are enforcing security policies. Those don't work too well with the native application.
Push works great, but it's a one time fee of $20, but in my opinion worth it.
Sent from my ADR6300 using XDA Premium App
Thanks RMarkwald! I downloaded and tried out TouchDown and it works great for Exchange 2010. At least I have a solution if users start complaining about push no longer working after we upgrade.
Hopefully htc will get an update out for this at some point because a simple thing like activesync should work on the stock email app.
Hey no problem! I think that the issue is more of an Android issue, not really HTC, cause it happens across the board. I've had nothing but issues before I purchased TD, and that was before we enabled PIN/security features. $20 is a lot, but my company purchased it for me, and I can use it on my Xoom without having to pay another $20, so IMO it's worth it.
Their support is great too, from the times I've contacted them with questions. I really like you can sync Tasks and manage your Out of Office too.

Unable to open connection to server due to security error

Hello,
I had my email account set up on my ET4G. I've cleared it completely in the past and been able to set it up again.
I went to add my corporate email back on my phone and I'm getting the "Unable to open connection to server due to security error". We are running Exchange 2010 SP1. We've had SP1 on for several months now so nothing has changed with the server. Any guess on why I can't set up my corporate email account any more? When I set up the account on my phone everything looks fine. It asks me what I want to sync and history etc. I don't get the error till I try to open email.
I'm able to set up outlook connections remotely and check it from my ipad and check my email on the web.
Strange. This is new on my device I got an authorization notice I didn't notice until I swiped from the top and looked at the notifications. Once I approved it I was all set.
Lots of people running exchange 2010 sp1 have this problem. Enhanced email is a great alternative and is currently free on the amazon market, I recommend it immensely. It bypasses the exchange pin which is what kills the stock email app
Sent from my SPH-D710 using XDA App
Wizard Knight said:
Lots of people running exchange 2010 sp1 have this problem. Enhanced email is a great alternative and is currently free on the amazon market, I recommend it immensely. It bypasses the exchange pin which is what kills the stock email app
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
I'm using Enhanced Email -- still having this issue! Is it confirmed to be a problem with Exchange 2010? I've received this error on both the stock Email app, and now Enhanced Email so feel like I'm running out of options! Any help would be appreciated!
I've posted a step by step guide for connecting your Epic Touch 4G / Galaxy SII to your exchange server. It works with Exchange 2010 including Exchange 2010 SP1.
http://www.completesystemsdesign.co...d-tablet-to-ms-exchange-for-email-sync-2.html
I'm not having issues actually setting up the account, that works fine. The issue is it sometimes will not be able to sync with the server, leaving me with the yellow box at the top and without an updated email inbox. As you can assume this leaves me quite helpless because I need my email right away when away from my desk.
Anyone else with this issue and potential solutions???
Thks
Thks a Ton Jim. You just saved a Samsung S2 getting sunk in the pacific. Struggling since a week.
Additional step required
This was the key! Thanks so much!
If it give you an error message such as "Unable to open connection to server due to security error", your device may require an additonal step. Slide your finger from the very top of your device to the bottom. Check for notifications and there may be a notification your must allow the security update for email to complete. Enjoy

Just got 4.4, stock email acting weird

I've seen the threads about exchange syncing, but this is a little different so I have to ask. It downloads email from my website's mail server just fine (pop email connection). However unlike 4.3 and earlier, when I get home and download my mail off the server (no copies are left on the server), the stock email app does not remove these emails from itself. I end up having to delete from inbox and then from trash. Anyone know if this is intended new functionality or is it a bug similar to what I've been reading about it not syncing with Exchange?
Hmm apparently whatever was going on was temporary. It's actually working fine now.
Sent from my 2013 Nexus 7 FHD using Tapatalk 4

Delay and screen freezing up using Microsoft Outlook

Hi all, since the latest update my Unlocked Galaxy S20 Plus on AT&T has been freezing up while I use Microsoft Outlook Mail.
When I open Mail and start to reply to a message the screen freezes and I can't type anything... After about 40 seconds it unfreezes...
Anyone else using Mic Outlook having any issues??
Sent from my SM-G986U1 using Tapatalk
Not sharing this problem, but as a paying customer for office 365, with support on desktops, laptop and phone, outlook sucks in so many ways compared to the built in Samsung Email app, it is outrageous. I strongly recommend you use the built in app. I have TWO business emails and a family email running with the built in app. I run exchange email, IMAP and a POP3. All under one screen.
Outlook for Android does many funny things, freeze, update late (minutes after the laptop) , shows emails as unread in the phone when they were opened on a laptop, and vice versa, and as a business owner, my phone signature can't have a logo in the signature (no support for base64) and this is as a paying customer. Bottom line- use another app for your emails. Anything works better than outlook.

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