Lg g4 camera lens easily scratched ? - G4 Q&A, Help & Troubleshooting

Hello guys
I got my lg g4 two weeks ago
And now it seems that the camera lens were scratched
Is there a plastic cover or something !
I don't know what kind of luck do i have ...
I tried to use toothpaste
But no result
Anyone have the same issue ?

Eiad Ajam said:
Hello guys
I got my lg g4 two weeks ago
And now it seems that the camera lens were scratched
Is there a plastic cover or something !
I don't know what kind of luck do i have ...
I tried to use toothpaste
But no result
Anyone have the same issue ?
Click to expand...
Click to collapse
No issues yet, but you cann get a new camera protective assembly gor about 12 dollars.
Video on how to replace here https://www.youtube.com/watch?v=aODndvN2zII

this case fully encloses the phone and has protective covers over the camera and buttons
http://www.amazon.co.uk/gp/aw/d/B00VY4R4AA/ref=pd_aw_sims_7?pi=SS115
here's a link to the replacement lenses
http://www.amazon.co.uk/gp/aw/d/B01...eplacement&dpPl=1&dpID=41g4qFSEVcL&ref=plSrch
or if you prefer to keep the phone naked this screen protector comes with a camera lens protector as well
http://www.amazon.co.uk/gp/aw/d/B00...amera+lens&dpPl=1&dpID=41yNrNmdI5L&ref=plSrch
Sent from my LG-H815 using Tapatalk

costindaemon said:
No issues yet, but you cann get a new camera protective assembly gor about 12 dollars.
Video on how to replace here https://www.youtube.com/watch?v=aODndvN2zII
Click to expand...
Click to collapse
Thank you man
I just replaced my phone from the warranty

Related

Scrathes on de camera lens!!!

hi every1,
i have had this phone for over a month...but jus today i realised i have scratced my camera lens screen...is it a normal thing????n how to protect it in future...
Thanks to all in advance!!!!
To the op, there are various threads related to this already. Scratches will happen unfortunately. I suggest a screen cover or case if you want extra protection.
Btw, come on you baggies!
Sent from my HTC One X using xda premium
shadyy911 said:
hi every1,
i have had this phone for over a month...but jus today i realised i have scratced my camera lens screen...is it a normal thing????n how to protect it in future...
Thanks to all in advance!!!!
Click to expand...
Click to collapse
Yup, perfectly normal. The camera enclosure was very poorly designed. You'll need to get a case that has a lens protector or make your own I'm afraid. Mines pretty damn scratched already, I've started resting it on the edge of things so that the camera part hangs over the edge and isn't touching anything. Far and away the most irritating thing about this phone!
Get a cover or cover it with some scotch tape
rock is selling screen protector that comes with camera protection
I wonder why don't they just put Gorilla glass on the camera window. All my previous phones always met with this problem however hard I try to protect the camera. Even ones with a camera window cover (e.g. the Nokia N95 8GB from a long time ago), because the cover itself also becomes the source of scratch.
Are the scratches visible in the pics? Cause as long as its not,affecting the quality of the pic I don't care. Also mine had a nasty scratch but its not on the center of the lens
Sent from my HTC One X using Tapatalk 2
jargalus said:
Are the scratches visible in the pics? Cause as long as its not,affecting the quality of the pic I don't care. Also mine had a nasty scratch but its not on the center of the lens
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
not really.i mean i haven't noticed any change in the quality of the pics...so i think its better to get it protected before it starts messing around the pic quality!!!!
shadyy911 said:
not really.i mean i haven't noticed any change in the quality of the pics...so i think its better to get it protected before it starts messing around the pic quality!!!!
Click to expand...
Click to collapse
When u say protected you mean case or screen shield. Cause the 2nd one is fading the pictures
Sent from my HTC One X using Tapatalk 2

Camera ring replacement is possible?

Hello , i want to buy the camera ring and the lens for my hox+ , is possible to change it? I saw that the back housing and the lens are the same piece
clitoridys said:
Hello , i want to buy the camera ring and the lens for my hox+ , is possible to change it? I saw that the back housing and the lens are the same piece
Click to expand...
Click to collapse
You can't change the camera ring but you can pop the glass lens of from inside.
Sent from my HTC One X using xda premium
omondisingh said:
You can't change the camera ring but you can pop the glass lens of from inside.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Can i change the glass with something else , without buying the glasslens?
clitoridys said:
Can i change the glass with something else , without buying the glasslens?
Click to expand...
Click to collapse
I had a spare One X housing and I wanted to paint it High gloss black. The lens just popped out when I pushed it out. You will have to remove the back housing.
Sent from my HTC One X using xda premium
So i can replace it with a Glass piece or not?
clitoridys said:
So i can replace it with a Glass piece or not?
Click to expand...
Click to collapse
You Cant
Get a Housing from eBay
Just replaced it with an glass lens cuted with scrissors.. The quality of the camera is much MUCH better than with the plastic lens!
:victory:
There are special compounds to polish scratches out from clear plastics.
Sent from...... Uranus
How about this one on ebay?
Klick me
luisant said:
How about this one on ebay?
Klick me
Click to expand...
Click to collapse
I think that work. I'm gonna buy too maybe. My photos now are blurry and no focus.
I suspect this is a screen out job to fit. Anyone tried?
Sent from my HTC One X using Tapatalk 2
Mine is still fine, so I won't have to change it by now.
But I assume that you might just use the little plastic lens instead of the whole ring so screen out wouldn't be needed
I just ordered the eBay lens and round frame only. My lens actually has a crack in it (if yours is just scratched, it can generally be buffed out). Before I ordered it, I tried prying along the LED flash to see if I could get the current one to lift up. Going slowly and carefully around the perimeter, I popped off the current lens cover. It can be done, and is sure a heckuva lot easier than removing the entire back housing.
How you do?
clitoridys said:
Just replaced it with an glass lens cuted with scrissors.. The quality of the camera is much MUCH better than with the plastic lens!
:victory:
Click to expand...
Click to collapse
Hey Clitoridys,
Can you please explain what kind of glass you used for this and what scissors? Did you have to paste the new glass lens into place?
My hox+ lens is slowly getting fkd more so everyday and I'd like to replace with glass rather than plastic.

Replacement rear camera lens cover.

My lens cover is scratched and some photos are coming out blurry. Does anyone know where I could buy a replacement?
I've searched Ebay without luck
Sent from my HUAWEI P6-U06 using xda app-developers app
Hey. I have the same problem, though my camera lens is cracked. Photos are still ok but sooner or later I need to buy a replacement. Do I have to buy a new back cover for it?
Thanks.
asdf. said:
Hey. I have the same problem, though my camera lens is cracked. Photos are still ok but sooner or later I need to buy a replacement. Do I have to buy a new back cover for it?
Thanks.
Click to expand...
Click to collapse
Unfortunately the Camera glass is not included with replacement back covers. It is in fact part of the camera module. This makes finding a replacement very hard. I ended up buying a faulty 2nd hand P6 and using it for parts.

[Q] How to fix scratches on camera lens?

Has anyone figured out how to remove scratches from the big camera lens on the back?
Check this : http://forum.xda-developers.com/htc-one-m8/general/how-to-fix-htc-one-m8-camera-issue-t2803825
ckpv5 said:
Check this : http://forum.xda-developers.com/htc-one-m8/general/how-to-fix-htc-one-m8-camera-issue-t2803825
Click to expand...
Click to collapse
Thanks, I'll try it!
Some folks on here have also used toothpaste (which is a mild abrasive) with success on various devices. Using an abrasive is a bit scary for me, as it has the potential to do more harm than good.
Do the scratches actually show up in photos? If not, I'd leave it alone until they do.
I got it replaced under warranty... Obviously it is a low quality lens they have used... Htc changed it for me within 6 hours, and i put up a cutting from screen protector on it....
I think its just a film that is on the lens that is easily scratched! I fixed mine by using this method http://www.reddit.com/r/Android/comments/26piln/psa_if_your_htc_one_m8_has_a_scratched_camera/
I'm very careful with my devices and was absolutely gutted to see the lens covered in scratches but now it's back to being perfect again!
mathrania said:
I got it replaced under warranty... Obviously it is a low quality lens they have used... Htc changed it for me within 6 hours, and i put up a cutting from screen protector on it....
Click to expand...
Click to collapse
Hey there.. So you got your cover replaced under warranty. Does yours act the same after the replacement ? Mine picked up scratches again. However they aren't noticeable that much, until you clean it with a glass cleaner and put it under an led light, here I used the usb pc led.
Last question. Did they damage a part of the body, somewhere near the top and/or bottom speaker grills, to open the device ? Mine was damaged a bit.. But that hardly matters. The stupid screen has got two big scratches after the repair.
Can you please confirm the same whether your device was treated in a similar way ? Thanks in advance :good:
Tej XFire said:
Hey there.. So you got your cover replaced under warranty. Does yours act the same after the replacement ? Mine picked up scratches again. However they aren't noticeable that much, until you clean it with a glass cleaner and put it under an led light, here I used the usb pc led.
Last question. Did they damage a part of the body, somewhere near the top and/or bottom speaker grills, to open the device ? Mine was damaged a bit.. But that hardly matters. The stupid screen has got two big scratches after the repair.
Can you please confirm the same whether your device was treated in a similar way ? Thanks in advance :good:
Click to expand...
Click to collapse
Welll, my device was returned to me the same day, in a couple of hours... They replaced the camera lens... And no scratches or marks are there at all...
For my wife's M8, the stock Silicon cover caused some scratches and discolouration.... They replaced it too... Now all good... No any issue...

Cracked Sapphire Camera glass

Anybody know where I can get this repaired or where I can buy the part?
I'm actually quite dissapointed with the strength of the lens it cracked in my pocket like seriously shame on you HTC.
Mine did the same thing. They replaced it under the uh oh protection but I'm pissed I had to use it 2 days into owning the device.
I refuse to use my uh oh protection on it, like it doesn't effect how my pictures come out just not appealing
PhyscoAssassinx said:
I refuse to use my uh oh protection on it, like it doesn't effect how my pictures come out just not appealing
Click to expand...
Click to collapse
I had the same problem here in the UK. The retailer did exchange it for me with no fuss we don't have the uh oh protection here
PhyscoAssassinx said:
Anybody know where I can get this repaired or where I can buy the part?
I'm actually quite dissapointed with the strength of the lens it cracked in my pocket like seriously shame on you HTC.
Click to expand...
Click to collapse
How did you make out? Just happened to me... http://forum.xda-developers.com/one...mera-cover-t3073421/post60241785#post60241785
Any luck?
My M9 camera just cracked down around the middle as well :/ 2 days, no mishandling at all. Did anyone have any luck getting it fixed/replaced without using Uh-oh protection?
Sadly I haven't read anyone who's had any luck, people are just keeping it as is or getting it replaced with uh oh
Mine was replaced in store in the UK with no issues
This is disturbing. I work in construction and bang my phone on stuff while in my pocket. Thought the sapphire was an upgrade lol
Sapphire is extremely hard and resistant to scratching... But that also means it's brittle. While it's going to be extremely hard to scratch, it's going to be easier to crack.
Which is also another reason(aside from being expensive) they probably chose not to use it on the screen. (Apple as well)
so i got annoyed and just took the rest of the glass off i faced two issues, one due to the crack under certain lights i would get a glare, kinda like when you wet glass and see the rainbow colors, secondly dust got under the lens and i couldn't clean it out the pictures would look fuzzy, and lastly the cracked really F*&#!ed with the beauty of the phone....sigh so here it is, hopefully replacement parts start to pop up soon so i can put a new glass :fingers-crossed: (wheres the brickwall headbash smiley?)
I posted this in another thread but got no response. Has anyone without a case got cracked camera glass? Most seemed to have been in cases in the other thread. Maybe an issue with heat dissipation?
I don't get why they have to have such a large piece of glass with such a small lens?
We don't have Uh Oh in the UK and I don't insure so I'm really worried about this happening to mine.
ive got the same problem after 6 days no insurance and no uh oh protection, but after a bit of searching i found a replacement lens on ebay it seems too cheap to be sapphire glass but in my eyes id prefer something that wont just crack again http://www.ebay.ie/itm/New-Replacem...012?pt=LH_DefaultDomain_0&hash=item19ffc4ec3c
charlie_gti said:
ive got the same problem after 6 days no insurance and no uh oh protection, but after a bit of searching i found a replacement lens on ebay it seems too cheap to be sapphire glass but in my eyes id prefer something that wont just crack again http://www.ebay.ie/itm/New-Replacem...012?pt=LH_DefaultDomain_0&hash=item19ffc4ec3c
Click to expand...
Click to collapse
This advert seems to be for an adhesive (for the lens cover ) not the lens cover .
This company often is a useful source of smartphone spares.
They don't appear to stock many items for M9 currently, maybe range will broaden in time.
http://www.etradesupply.com/htc/android-models/htc-one-m9.html
Sent from my HTC One M9 using XDA Free mobile app
charlie_gti said:
ive got the same problem after 6 days no insurance and no uh oh protection, but after a bit of searching i found a replacement lens on ebay it seems too cheap to be sapphire glass but in my eyes id prefer something that wont just crack again http://www.ebay.ie/itm/New-Replacem...012?pt=LH_DefaultDomain_0&hash=item19ffc4ec3c
Click to expand...
Click to collapse
paul_59 said:
This advert seems to be for an adhesive (for the lens cover ) not the lens cover .
This company often is a useful source of smartphone spares.
They don't appear to stock many items for M9 currently, maybe range will broaden in time.
http://www.etradesupply.com/htc/android-models/htc-one-m9.html
Sent from my HTC One M9 using XDA Free mobile app
Click to expand...
Click to collapse
If you read the comment from the seller it says " The Lens have the film on it, Please Remove"
so it is indeed the lens and adhesive. it's typical of items from China that the translation is not very accurate.
I have ordered a few lens/adhesive kits for the M8 and they all have worked just fine, I'm sure this one is no different
Cracked glass here, too
Thanks for the eBay link. My husband and I both purchased HTC ONE M9 phones two Fridays ago. His camera lens cover glass/crystal/whatever was cracked straight across horizontally BY ITSELF after we had owned our phones for FOUR DAYS.
HTC and T-Mobile kept passing us back and forth because it was less than 14 days. HTC wanted T-Mobile to fix it, T-Mobile wanted us to use our HTC Uh Oh protection.
In the end, we are being forced to use the Uh-Oh. I'll try that eBay item first, though!
Just notice today that mine is broken also. Don't really want to use my oh uh protection just for that
Did not find a link on the whole WWW
Hello people,
My M9 lens cover cracked also, and I do not think it is because of a hit, as I tend to take care of my stuff. But it did so now I have to replace it.
Bought tools and glass from ebay, all together about £10. You can find it even cheaper. I will replace it on my own as HTC are very stupid with their policy, £30 just for diagnostic (like I do not see the glass being cracked) + repair + parts. It is overly priced.
Does anybody have a link with how to replace this glass from the M9?
If not, do you have to take the back cover off to do this?
Thank you.
Regards.
I got cracked lens cover, I have removed it awaiting New cover from eBay however without lens cover on camera does not focus on distance objects only close up. Could this be ddie to no lens cover or is the camera broken
I replaced my lens from ebay. To remove it I used a hair straitener as a hotplate to loosen the adhesive around 180 deg F
I wore rubber gloves/ and pried the sapphire off of the camera with an exacto knife and or razor blade.
Double checked to make sure I had all of potential glass shards.
I proceeded to take off the back of the new lens and lined it up and from there I now have a perfectly non-cracked lens.
Problems I ran into this. I have had a piece of dust or sand on my camera lens since I cracked it(maybe beach sand?) and always have this unfocused 1mm 'gray' spot. If I had an air compressor I would have made sure to blast my lens with it hoping to remove that spot.
I live my life with a grey spot on ALL of my photos .
But aesthetically it is barely noticeable and my lens is not cracked. I plan to use my Ut Oh protection when I get close to my date.

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