Samsung sued by consumer watchdog for failing to update its phones - AT&T Samsung Galaxy S6 Edge+

Yay. finally somebody take a step up and sue them. Samsung deserve that. hahaha. Dont get me wrong, I love their devices but when it comes to update, they suck
http://www.androidauthority.com/samsung-sued-update-phones-668328/

samsung j1

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Talked to a cell phone rep... wasn't encouraging

My wife and I were at the mall today and I went into a Rogers store (Canadian cell provider), and was comparing the Focus to my Quantum.
A sales monkey came over to see if I needed help and we started chatting. I asked him if the wp7's had been selling he kinda laughed nervously and said he hasn't seen a rep sell one yet. He mentioned that one concern is the lack of multi-tasking. I kinda find that hard to believe. That used to be the rallying cry of all anti-apple people, yet they sold like crazy. And I've yet to see one 'in the wild'. Anecdotal I know, but kinda disappointing. I think it's a fantastic OS, I thought more people would be into it.
Many people are into it.
The sales man is only a sales man. He only wants to sell you what ever he thinks he can make money off.
As it stands the multitasking functionality is about the same as the iphone, but with MANGO on its way, that will be fixed.
Don't worry, generally sales rep don't know what they are talking about, they just know the basic/general stuffs.
If I'm the sales officer,I would not reckon this device to any customer,until 2nd gen of devices or mango are released.
@FooisM, most of the consumers not even know what is WP7,so,whats the point telling them about Mango?lol....
@JC_agga, yea true,they just know basic and general stuffs,that is what ordinary or normal customers want.
you have to do your own homework... sales ppl will sell u what they suppose to or get more commission or old stocks....
i changed 3 Bluray 3D DVD players in past 4 months, as i trusted the sales man....
truffle1234 said:
you have to do your own homework... sales ppl will sell u what they suppose to or get more commission or old stocks....
i changed 3 Bluray 3D DVD players in past 4 months, as i trusted the sales man....
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Either that or what they know actually works and has full functionality. Just a thought.
xsteven77x said:
Either that or what they know actually works and has full functionality. Just a thought.
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Not around here sadly. From the few stores around my place, if you don't have an Iphone, that makes you an idiot to them.
To be fair even after all the debacle i've been through with my Omnia 7 I would still reccomend WP7. The OS is just fantastic.
Samsung phones however... I will not reccomend!
Freypal said:
To be fair even after all the debacle i've been through with my Omnia 7 I would still reccomend WP7. The OS is just fantastic.
Samsung phones however... I will not reccomend!
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Agree perfectly!!!!!! OS brilliant! Samsung has let me downnnnn hardware problems to often!
I love my sammy Focus. When I went to the ATT store to get my wife the same phone, the salesman said good things about the phone, asked me about my experience. I didn't get any anti-wp7 vibe from my att store, but ymmv. By the time I decide to make a purchase, I find that I generally know a lot more about the items than the saleperson. Not always, not generally so.
munkeyphyst said:
I love my sammy Focus. When I went to the ATT store to get my wife the same phone, the salesman said good things about the phone, asked me about my experience. I didn't get any anti-wp7 vibe from my att store, but ymmv. By the time I decide to make a purchase, I find that I generally know a lot more about the items than the saleperson. Not always, not generally so.
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In Portugal when I went to buy my Omnia 7in January the salesguy had a Mozart and he loved it, almost forced me into WP7.. LOL
No regrets about the OS nor about Samsung... My Omnia is running 7392 always officially updated and no problems so far...
Yeah, I don't know why ppl complain about Samsung. I think they're a great hardware company and I'm very happy with my Omnia 7. Before I had a Samsung Wave with bada, and it was nice too !! No problems at all !!
I didn't have any problems with the update on the Omnia 7 as well.
Well, if he is a cell phone salesman he is either very young probably not very knowledgeable or if older probably made a lot of mistakes in life to end up at that point.... In either event I wouldn't worry about it. Just enjoy your phone and rock on.
TIGGAH said:
Well, if he is a cell phone salesman he is either very young probably not very knowledgeable or if older probably made a lot of mistakes in life to end up at that point.... In either event I wouldn't worry about it. Just enjoy your phone and rock on.
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LOL that's horrible!
isn't this like letting a car sales man telling you what to buy? If you're going to lay down 500$ you better do your research before walking into any store (or you deserve what you get).
TIGGAH said:
Well, if he is a cell phone salesman he is either very young probably not very knowledgeable or if older probably made a lot of mistakes in life to end up at that point.... In either event I wouldn't worry about it. Just enjoy your phone and rock on.
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That was amazing.
share any of your sales issues here
cheerio

What if Apple wins?

I got a new red s3 a few days ago and other than not being able to check for ot updates, I really like it. However, I have one big concern that has me wondering if maybe I should swap it out for a One X ($79.88 at wal mart). If Apple ends up winning the court case against Samsung, what will happen as far as future updates/upgrades/support? If Apple wins, apparently th s3 will be banned from future sales. And since they have already taken the local search function away, what other features are we likely to lose just to appease Apple?
Samsung and Apple will battle in court for the foreseeable future. The sgiii isn't going to get barred from being sold, at least not for any significant amount of time.
Sent from my SAMSUNG-SGH-I747 using xda premium
I got mine
Apple already put a stop to sales of one of Samsung's tablets. The s3 is next on their list. But I already have one so that part doesn't concern me. What does concern me is support for the s3 if Samsung is banned from selling it. It is hard to imagine them supporting a product that they can't sell. Plus, if the software is also banned (local search), will they even be able to support it if they want to?
Umm they really don't have anything to go after the SGS3 for. It is not rectangular, it does not have uniform corners, and TouchWiz does not look like iOS, so what could the possible ban it for?
I know
I feel the same way. But you know how it is. I couldn't believe that Samsung took away the local search but they did. Apparently, pretty much everything from the icons to the touch screen is copied from Apple. But the s3 with its physical home button is the first Android powered phone to outsell the iPhone. Therefore it must go. Like I said, Apple got the Nexus tablet banned because it was too much like the iPad. I just don't want to be stuck with a phone that is constantly being stripped down bit by bit or completely removed from the market and nit supported at all. It's funny, though. The Apple TV sure looks like a Samsung to me. I wonder if Samsung will sue Apple?
Becouse they are afraid of the sgs3...
sent from my galaxy far far away...
lordjan1986 said:
Becouse they are afraid of the sgs3...
sent from my galaxy far far away...
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With good reason.
Sweet we will be only ones with s3. lol. It won't happen.
Sent from my SGH-I747 using XDA Premium HD app
catchesbass said:
I got a new red s3 a few days ago and other than not being able to check for ot updates, I really like it. However, I have one big concern that has me wondering if maybe I should swap it out for a One X ($79.88 at wal mart). If Apple ends up winning the court case against Samsung, what will happen as far as future updates/upgrades/support? If Apple wins, apparently th s3 will be banned from future sales. And since they have already taken the local search function away, what other features are we likely to lose just to appease Apple?
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Click to collapse
You are on xda, you shouldnt worry about that. Devs here will do everything to add features back. atleast the common sense ones.
Even if something as far-fetched as banning the S3 does occur, I doubt that they would simply just stop supporting a device that sold over 10 million units.
Sent from my SGH-I747M using xda premium
I mean really, Apple does not have nothing to stop the SGS3. The phone was designed to avoid being stopped by Apple. and even then, if they try to stop it via software, they cant, because all it takes is a software patch. hence the Galaxy Nexus.
When it comes down to it, Apple is scared. Android is light years better and they know it. They know that Google made an OS to rival theirs and did it better. So, if you can't beat the competition, then sue (sp.) their butt off! Apple will ALWAYS be a fanboy market...meaning all the die-hard robots that will do/buy whatever Apple tells them too. Meanwhile, Google will keep innovating and making their mobile OS truely the best on the market today.
ahh the beauty of living in canada us patents dont apply here! yippee! never have to worry about any of these stupid lawsuits. :good:
though even if they win, they cant really touch the sgs iii, apple is mainly targeting older samsung phones which imo did blatantly copy apple (talking about like the galaxy s originaly) , they have changed a lot since those days. id be surprised if they had any dirt on the siii.
They are scared of Samsung itself. They know that Samsung copied the iPhone, and lets be honest here, they copied the dam iPhone, but they produced a product a million times better than the iPhone.
Samsung has some great technology, which is why its one of Apple's "Key Partners". I have owned three Samsung devices in the last year and they all were really good. Samsung has what it takes, but it is being limited by Apple. Why do you think the SGS3 is so ugly looking? To avoid Apple and its lawsuits.
J Prime said:
They are scared of Samsung itself. They know that Samsung copied the iPhone, and lets be honest here, they copied the dam iPhone, but they produced a product a million times better than the iPhone.
Samsung has some great technology, which is why its one of Apple's "Key Partners". I have owned three Samsung devices in the last year and they all were really good. Samsung has what it takes, but it is being limited by Apple. Why do you think the SGS3 is so ugly looking? To avoid Apple and its lawsuits.
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Looks better than the HTC X and the iPhone itself.
Apple deserves to win this case. Look at the points and cases they are bringing up against the Galaxy S 1. The UI was completely ripped off of them. In addition, Samsung's lawyers are a bunch of jackasses in court (read the Verge if you dont know what Im talking about). Now... some of the new patents Apple is getting are utter bull****. I was pissed when they tried to ban the GNex because of the search patent .
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---------- Post added at 06:50 AM ---------- Previous post was at 06:49 AM ----------
megagodx said:
Looks better than the HTC X and the iPhone itself.
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I lol'd. The Galaxy S3 pales in design when comparing it to those two
Sent from my SAMSUNG-SGH-I747 using xda premium
Guys you cant ban something that already has tens of millions in the wild. Apple is definitely worried, because Steve only left them so much on his notes he kept and the iphone train is going to run out of steam after the next 2 iphones you mark my words, that is all he left them.
Buy another phone if you want, nothing in life is certain, but I would not worry one minute and use the phone you want now. Its already the best thing out there as is, once JB rolls out its a done deal. They have a removable battery and SD slot, doesnt sound like an iphone clone to me...And who cares if they ban the S1, its a totally different phone and old as hell to boot, it aint gonna happen. They must stop it before its released or it just doesnt work.
catchesbass said:
Apple already put a stop to sales of one of Samsung's tablets. The s3 is next on their list. But I already have one so that part doesn't concern me. What does concern me is support for the s3 if Samsung is banned from selling it. It is hard to imagine them supporting a product that they can't sell. Plus, if the software is also banned (local search), will they even be able to support it if they want to?
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Why do you need support from Samsung? Just root and install custom roms, my old HTC Hero on Telus took over a year to get an update from 1.6 to eclair, but by then I was already running a custom rom.
I didn't mean to start an apple vs Samsung vs one x discussion. Honestly, I am amazed at how far mobile phones have come since I got my first Motorola Star Tac when I was in the military. I am just concerned about the future of my s3 in the event that apple wins in court. That said, I can see where apple is coming from. However, without competition from other manufacturers, there will be very few more advancements in the industry. Especially if every time someone produces a product that may or may not be better than apple, apple sues that company into submission. Imagine how it would be if car companies did the same thing. Or even something as simple as clothes detergent. My concern is not whether or not Samsung "will" support the s3 but whether not they will be able to due to restrictions placed on them by the courts that may prevent them from having the ability to support and improve on the s3
King Shady said:
I lol'd. The Galaxy S3 pales in design when comparing it to those two
Sent from my SAMSUNG-SGH-I747 using xda premium
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i lol'd at your lol. ur crazy dude

How could this Samsung v Apple lawsuit impact our new investments/future firmware upg

I was just wondering if anyone knows the exact details of how this lawsuit could de-rail the galaxy s3. Is it a possibility that they recall it? Will the jellybean update due in the fall be delayed due to copyright violations? I know its very unlikely that this lawsuit wil get anymore, but what is the worse that could come from this?
Oh yea, by apple doing this makes me about 300% less likely to buy one of their products. You know this company is on the ropes when they are pushing for a judgement for samsung to pull all of its devices off the market.
[email protected] said:
I was just wondering if anyone knows the exact details of how this lawsuit could de-rail the galaxy s3. Is it a possibility that they recall it? Will the jellybean update due in the fall be delayed due to copyright violations? I know its very unlikely that this lawsuit wil get anymore, but what is the worse that could come from this?
Oh yea, by apple doing this makes me about 300% less likely to buy one of their products. You know this company is on the ropes when they are pushing for a judgement for samsung to pull all of its devices off the market.
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I'm not sure about the lawsuit but agree that I would be a LOT less likely to buy any more of their products!
chances are it won't do damn thing to the s3.... possibly future device's.
Sent from Pluto.
It won't do anything for the lifespan of the GS3. Regardless of who wins this week, appeals are surely to be the result that will keep this battle going for a year, at the least. Probably 18 to 24 months. Small inconveniences may occur along the way, kind of like how universal search got dumbed down, but in the end, I think lawmakers are going to have to step in and fix the problem on the books.
Samsung is starting to make chips in the US, so it makes me wonder if Samsung is trying to get some congressional support by claiming that if their phones get locked out of US markets, it'll hurt the US job market. Where Apple products are all manufactured by a foreign work force.
I what would be shocked is if nine people (jury) agree on anything covered in this trial.
Hung jury on most claims for both sides would be my guess but if the jury upholds the 3g claim for Samsung I think Apples gonna wish they wouldnt have started this BS.
Sent from my GT-N8013 using xda premium
I'll never touch another Apple product for as long as I live. No one should support a company who feels self-entitled to everything and stifles innovation with needless lawsuits. Anybody read that bit in a Steve Job's Bio saying he would go to the end of the world and even thermonuclear war to protect his products and investments? Rediculous lol ..as Bobby Boucher would say, "Apple is the devil!" (waterboy)
Apple is the new Microsoft lol
Sent from my PC36100 using xda app-developers app
[email protected] said:
I was just wondering if anyone knows the exact details of how this lawsuit could de-rail the galaxy s3. Is it a possibility that they recall it? Will the jellybean update due in the fall be delayed due to copyright violations? I know its very unlikely that this lawsuit wil get anymore, but what is the worse that could come from this?
Oh yea, by apple doing this makes me about 300% less likely to buy one of their products. You know this company is on the ropes when they are pushing for a judgement for samsung to pull all of its devices off the market.
Click to expand...
Click to collapse
Nothing will happen to the S3 because that actually wasn't part of this case, the case was for older devices and the galaxy tab, no need to worry for now
Sent from my SPH-L710 using Tapatalk 2
Zero impact
[email protected] said:
I was just wondering if anyone knows the exact details of how this lawsuit could de-rail the galaxy s3. Is it a possibility that they recall it? Will the jellybean update due in the fall be delayed due to copyright violations? I know its very unlikely that this lawsuit wil get anymore, but what is the worse that could come from this?
Oh yea, by apple doing this makes me about 300% less likely to buy one of their products. You know this company is on the ropes when they are pushing for a judgement for samsung to pull all of its devices off the market.
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Click to collapse
Why, because we already have the roms. They will roll out updates I am sure (if they have too) for the UI, but if your rooted and/or not on stock rom -you will have nothing to worry about. GET THE SIII now if you havnt, you might not beable to (highly doubt it).
If I remember correctly apple is suing over the sg3 in december...
The lawsuit ended in Samsung owing Apple 1Billion. But samsung is fighting back claiming not to steal any ideas. Can we ***** slap apple for being a child?
ilostmypistons said:
I what would be shocked is if nine people (jury) agree on anything covered in this trial.
Hung jury on most claims for both sides would be my guess but if the jury upholds the 3g claim for Samsung I think Apples gonna wish they wouldnt have started this BS.
Sent from my GT-N8013 using xda premium
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Lets be honest, if you own any kind of android, be it samsung or not, you're likely going to be rooting for Samsung's case. And same goes for all those iPhone fan boys and girls out there. So the real problem is.... Will they honestly be able to find 9 people that don't currently own an iPhone or Android phone, and never have in their entire lives? Because that's how the jury should be comprised -- of people having absolutely no opinion about the matter. I'd venture to say that'd be enough to get for a mistrial if the jury weren't made this way.
Long story short nothing will happen. Samsung will just lose some money.. remember Samsung makes more products than apple.
1 billion dollars is a ton of money... even for Samsung. I dont see how they can survive this alone. I suspect many companies will soon team up to keep apple honest with themselves. The days of their reign are ending. Get innovative instead of suing.... its a little more respectable.
Sent from my SPH-L710 using xda premium

How soon will you buy the Next Samsung Flagship?

Let see the damage control here, and check out how much you trust Samsung now.
Would you buy the next Samsung Flagship? And if so, how soon?
If you ask me, I will wait at least 2 months of reviews before buying any new flagship phone...
There's a Poll so Don't forget to vote!
Several weeks, after second batch preferably. No longer preordering any smart phone
done with samsung I want a removable battery and could care less about water proof.
vegasdiceshooter said:
done with samsung I want a removable battery and could care less about water proof.
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I would not be surprised if they do this in all honesty, think of the money they would have saved if it was removable.
LG V20 is proof that you can make a phone stylish while still having a removable battery.
Waterproofing to me is a gimmick, I don't use phones in the tub or drop them in the toilet. It's pointless gimmick outside of those that might use it on boating trips and to take pictures under water.
As far as investing in a Samsung phone in the future why not? People don't get it when companies screw up like this they will work much harder to make sure this doesn't happen again. It's not like all of a sudden all future phones they make become improvised explosive devices.
Sent from my LG-H901 using XDA-Developers mobile app
Well, if there is no freebie involved, I won't be pre-ordering at full price anyway. I usually buy when there is some nice incentive to be had.
But the next Samsung Flagship will be the 5.0-5.5" range S8 (edge), probably with annoying SD 830. So I think I'll pass again.
I'm not pre-ordering anything anymore.
Also, Sammy was my preferred Android vendor. They've lost that status with me.
I'll consider future Samsung phones, but I will have pause due to this.
nomailx said:
Let see the damage control here, and check out how much you trust Samsung now.
Would you buy the next Samsung Flagship? And if so, how soon?
If you ask me, I will wait at least 2 months of reviews before buying any new flagship phone...
There's a Poll so Don't forget to vote!
Click to expand...
Click to collapse
Samsung demosntrated with this crissis its an Stable and Commited corporation, sure they will learn from this sad experience enoug to not repeat this mistake, so I'll buy the next Samsung Flaship ASAP it is released. Mistakes likes this hardly will happen again to Samsung.
I will buy Samsung flagship as soon as it releases but this time I may wait a month before buying the accessories cause I bought a £35 case for my note 7 and if they discontinue note 7 I am done
evo4g63t said:
Waterproofing to me is a gimmick, I don't use phones in the tub or drop them in the toilet. It's pointless gimmick outside of those that might use it on boating trips and to take pictures under water.
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You should try ...
Piravinth said:
I will buy Samsung flagship as soon as it releases but this time I may wait a month before buying the accessories cause I bought a £35 case for my note 7 and if they discontinue note 7 I am done
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I'm too pissed off at this point to go back ...will give it a year of two.
I think I'm done with Samsung. How can they mess up twice on their flagship phone. They might not even know why the phones are catching fire. How can I trust them again that the next phone I buy from them won't have some defect?
The hassle in setting up a new phone is bad enough. But I'm sure most of us have bought cases and screen protectors already. I even ordered mine from Amazon and I paid a lot to ship it to the Philippines.
Sorry Samsung. You just lost a customer.
nomailx said:
Let see the damage control here, and check out how much you trust Samsung now.
Would you buy the next Samsung Flagship? And if so, how soon?
If you ask me, I will wait at least 2 months of reviews before buying any new flagship phone...
There's a Poll so Don't forget to vote!
Click to expand...
Click to collapse
2-3 months depending on how the reviews are but no less than 2 months. Of course this is also dependant on whether I buy a new phone this year to replace the Note 7 because I can't afford to buy a phone every year since I like to travel and buy other gadgets and such, nor do I see a need to do so. I'm good every 2 years at minimum but 3 years even works fine. Currently debating the overpriced Pixel XL (lack of micro sd sucks but unlimited full size picture storage helps alleviate that a little bit and just buy the 128GB) or the LG V20 since it will be the first to work with Wind's upcoming LTE band-66. Decisions decisions.
When you consider the range of really premium top rated products Samsung has launched over the past few years, why people are turning their backs on them now because of this, astounds me! The Note 7 is still a beautiful phone. It had an issue that could have happened to any other device out there whoever manufactured it . Look at the S7 line it's also stellar. The Gear VR and their smartwatches. And the S8 rumours point to something very innovative and unique on the way next year. So why cut your nose off to spite your face? You can't deny they have made some damn good phones.
They tried to fix the problem with the Note 7 and they eventually stopped production to do what was right for most people. Give them some credit. Stop playing into the hands of the media and the Apple fanboys, intent on bringing Samsung down. They certainly deserve another go.
Yet, after all those years, they can't make a phone that doesn't overheat (or lag for that matter). The focus is on the battery now, but that wasn't the only fault with the N7. I'm still mighty pissed of there is no flat version and that we are getting ignored in Europe most of the time. There is no high-end Samsung with a flat screen larger than 5,1"...
I'd wait about a couple of months, but I tend to do that with everything I buy... early adopting is not for me.
Will buy next flagship Samsung ASAP.... hopefully it will come with a Stylus but nonetheless i will buy and for the time being i m buying J7 prime or A8
I'm pre ordering the s8. I don't care what anyone says but the note 7 is the best phone of 2016. It's a shame it had to go out like that. I think Samsung did the right thing and I'm still down with them. For now...
Sent from my iPhone using Tapatalk
I voted for several weeks, but in reality it will totally depend on the situation. I cannot really answer with the options given.
I am not sure what I will do next, and I don't really want to go with an S if they're like the S7 or S7 Edge. My wife and I had both of those during the two week we waited for the Note 7 replacement and, well, for various reasons we didn't like them. If they come out with something like a Note, I may very well do a pre-order as soon as we're able to. But, again, it will totally depend on the situation. I may also wait some weeks or even months, or never even going back to Samsung if I find a phone that I like (so far, little chance for that, I'm going back to my Note 4 once I return my Note 7). I'm willing to take a look elsewhere, like the LG V20 or the Google Pixel XL, and if I like what I have with those, then Samsung wont see me back for some time.
I think for me, in reality, my decision will have little to do with what happened to the Note 7, but it's more like the total package. I fully realize this could've happened with any phone, just so happen to be this one. I don't mind going back to Samsung, but right now they don't have what I want, and when they do, I may not want to go back if I'm satisfied with something else.
From a news article... They might not even know what caused this. Who's to say future phones won't have the same problem
When several Samsung Galaxy Note 7 smartphones spontaneously exploded in August, the South Korean company went into overdrive. It urged hundreds of employees to quickly diagnose the problem.
None were able to get a phone to explode. Samsung’s engineers, on a tight deadline, initially concluded the defect was caused by faulty batteries from one of the company’s suppliers. Samsung, which announced a recall of the Note 7 devices in September, decided to continue shipping new Galaxy Note 7s containing batteries from a different supplier.
The solution failed. Reports soon surfaced that some of the replacement devices were blowing up too. Company engineers went back to the drawing board, according to a person briefed on the test process who spoke on the condition of anonymity because the internal workings were confidential. As of this week, Samsung’s testers were still unable to reproduce the explosions.
koppee1 said:
From a news article... They might not even know what caused this. Who's to say future phones won't have the same problem
When several Samsung Galaxy Note 7 smartphones spontaneously exploded in August, the South Korean company went into overdrive. It urged hundreds of employees to quickly diagnose the problem.
None were able to get a phone to explode. Samsung’s engineers, on a tight deadline, initially concluded the defect was caused by faulty batteries from one of the company’s suppliers. Samsung, which announced a recall of the Note 7 devices in September, decided to continue shipping new Galaxy Note 7s containing batteries from a different supplier.
The solution failed. Reports soon surfaced that some of the replacement devices were blowing up too. Company engineers went back to the drawing board, according to a person briefed on the test process who spoke on the condition of anonymity because the internal workings were confidential. As of this week, Samsung’s testers were still unable to reproduce the explosions.
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Click to collapse
I wonder how reliable is that inside information.

Do you feel Samsung should hurry with the Note 8?

I remained on my Note4 for the time being. But I don't think I can wait one whole year for the Note8. One, my phone may not last that long. Two there is competition out there already surpasing the Note7 in some aspects. Three I think people like to change phones as their contracts expire, which was a probably while ago now for many. The question is though CAN they make it happen sooner. They still supposedly don't know the cause of Note7 failure so time does not seem to be on their side. Which, for me at least, sucks. Note7 is just too expencive for me with all the downsides. So unless Samsung does something soon, I can see a lot of people turning away after some time.
I don't think Samsung can afford to rush it. Look what happened with the Note 7. If they rush the 8 and have similar issues that would be catastrophic. I thought I read they were aiming for summer time launch for the note 8,and February for the S8. Loved my note 7 so very interested in how they'll handle the next 8. After two very expensive recalls on the N7, I truly hope they can make sure the 8 comes out successful.
Sent from my SM-G935T using Tapatalk
But we already have the Galaxy Note 8.0
http://www.samsung.com/uk/consumer/mobile-devices/tablets/others/GT-N5110ZWABTU
Sent from my LG-H990 using Tapatalk
Smart answer
Wow you have impressive patient! I'm still on the Note7 trying to hold out to see if Canada adopts the 50 percent discount on the Note8 like Korea is doing, but it looks like I'm liking the Xiaomi Mi MIX more and more everyday.
I also think Samsung needs to take their time with releasing future devices and not get ahead of them self just to beat the competition.
I am pretty sure I have no patient and I don't have much patience . Likenthey say, 6 months is already eternity in tech world. I am afraid Samsung will loose battle with time if they don't hurry up . I am simply not interested in a device s7 with such a small screen to be tied to for 2 years.
Honestly speaking, the Note 7 didn't feel like a rushed product to me.
Everything feels good, the software was solid, the features were outstanding.
I'm a firm believer now that the exploding batteries was due to a design flaw of the phone itself, and not defective batteries. And that it was something not easy to identify during testing phase.
I hope Samsung will be honest and forthcoming with their investigation reports and then draw out what preventive measure they have in place to prevent this from happening again.
Yes so I think they don't have to quite make a foldable phone yet (I would not buy it anyway hahaha), but they need to make a better version of Note7. More ram, bigger battery, better screen to bezel ratio with keeping ip68 and design would be enough for me. But if it was fast enough. If not there are at least 2 phones competing even now.
I also think they should reach a firm cause of Note7 disaster and make sure they make it right. But they are professionals, they can't take forever doing it. People won't wait that long. They owe it to us to work well and swiftly, otherwise they may as well give up in the phone making alltogether.
Samsung shouldn't hurry with Note 8. They should take their time to make the best phone ever so that people cannot refuse buying it.
Hurrying is what got Samsung in trouble in the first place. Repeating such a mistake would be... well, idiotic, for them.
For consumers, there's also a silver lining - this gives room to some other company to step up to the plate and knock it out of the park.
amyf27 said:
I don't think Samsung can afford to rush it. Look what happened with the Note 7. If they rush the 8 and have similar issues that would be catastrophic. I thought I read they were aiming for summer time launch for the note 8,and February for the S8. Loved my note 7 so very interested in how they'll handle the next 8. After two very expensive recalls on the N7, I truly hope they can make sure the 8 comes out successful.
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Samsung has a history of making good mobiles. If I am not mistaken they have produced more mobile phones than any other brand to date? Why would you think Samsung could or may botch up the Note 8? There proven test record clearly shows they are expert at what they do.
I have every confidence the Note 8 will be another marvel of technology as all previous Samsung phones have been. This episode with the Note 7 is not about mass problems its the prevention or possible prevention. If we exaggerate the number of known failed Note 7 by 100% this still makes the note 7 have a failure rate of about 100 out of 3.5 million. Now apply the math to all the Samsung phones out there and the possibility of the Note 8 being a lemon is so Infinitesimal it cant be recorded.
Ryland
If Samsung make me eat my words I shall kick the cat! :silly:
The problem is however that the media will be keeping an extra sharp eye on a new Note, even if they have like 5-10 failures among those many millions, it will be all over the news again.
They should take their time, solve the issue of the Note 7 if they haven't done so already and make sure it doesn't happen again. I'd rather see them wait an extra month and make sure they did it right the first time, than to see them release the new Note a month early only to have issues again.
Samsung should address the issue head and not treat this whole episode lightly.
They got away with a tongue-in-cheek humour when they highlighted the Note 7 S-Pen doesn't fit in backwards, an obvious jab at their Note 5's flaw. But they can't apply the same technique with the battery.
I remember a few years ago, when the Sony Playstation Network was hacked and the whole network was down for a month, then President and CEO of Sony Entertainment America started the E3 conference addressing the incident, issue an apology and rolled out compensation for its customers, before proceeding with their usual gaming stuff.
Back then, I was very indifferent with PlayStation. But after that, I was impressed at how they addressed this.
Samsung should do something similar before launching their next flagship, assuming it's the Galaxy S8 in Q1 2017. Hold a conference, address the issue, offer an apology, introduce the S8 with the prevention measures they've taken from their Note 7's investigation. That's the least they should do without joking about it to restore confidence.
Well, I for one hope this roumor is close to reality. I definately think Samsung can do it. They are professionals and of course they were not able to resolve matters in two weeks, but a couple of months should be enough! But I suppose you guys are all against it, right? Maybe cause you kept Note7s and can't upgrade so soon? just kidding. Anyway, this says Note 8 could be anounced Q1 2017:
http://www.inquisitr.com/3661760/sa...-in-january-analyst-says/#546p4XTLB5O1X1ER.99
With how much profit the lost over the Note7 failure, I don't think they can aford to wait. S8 won't sustain them for long. Personally, I will wait until more news in January. Then I will have to decide what to do. I may have to go for Huawei Mate 9.
I think they should release the Note8 before the S8 or S8E. It is unfinished business that should be addressed before they move forward expecting confidence from their customers.
whoofit said:
I think they should release the Note8 before the S8 or S8E. It is unfinished business that should be addressed before they move forward expecting confidence from their customers.
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I'm willing to try the Note 8 if/when it's released. I might even pre-order again in this case. The note 7 was a hone in a class by itself Imogen. Note 8 will be as well.
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amyf27 said:
I'm willing to try the Note 8 if/when it's released. I might even pre-order again in this case. The note 7 was a hone in a class by itself Imogen. Note 8 will be as well.
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I see myself in line for it as well. I just think Samsung could really make a statement and take the Goliath stance by hammering out the Note8 first next year. Just to prove who is boss....
January? I highly doubt so. Samsung is still in the midst of containing the mess. They still need to convince people to surrender their Note 7.
I don't see the Note 8 announcement in January. S8 maybe, but Note 8.
Anouncment doesn't mean beginning of sales. By March it could be done. I hope it will be. Yeah, so glad to see people wanting an early release as well.
I'll be the 2nd quarter at least and probably near the end of the quarter, would be nice not having to wait that long, feckin waited for the Note 5 that was a disapointment so didn't get that and then waiting for Note 7 which was recalled before it was really on the market here
BozQ said:
January? I highly doubt so. Samsung is still in the midst of containing the mess. They still need to convince people to surrender their Note 7.
I don't see the Note 8 announcement in January. S8 maybe, but Note 8.
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Well, speaking for myself, the only way for them to get me, personally, to surrender my Note7 is to do exactly that. Release the Note8.
I have decided to name mine "Nate".

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