Help. I am completely frustrated.
My tmobile touch pro 2 all of a sudden can not receive any text messages. When I switch out my sim card to another phone it gets texts immediately so there is nothing wrong there.
I've already tried resetting the phone many times and even left the battery out before doing so. When I send a text message to my own phone number from the phone I get a text back from the system administrator stating that the message was not delivered and that I should check the address and try again.
I've used other phones and texting services to try to send myself texts but nothing comes through. Is there anything else I can do?
Glad to see I was not the only one having this problem. I had to call customer service and they sent me a new phone.
deusofhearts said:
Help. I am completely frustrated.
My tmobile touch pro 2 all of a sudden can not receive any text messages. When I switch out my sim card to another phone it gets texts immediately so there is nothing wrong there.
I've already tried resetting the phone many times and even left the battery out before doing so. When I send a text message to my own phone number from the phone I get a text back from the system administrator stating that the message was not delivered and that I should check the address and try again.
I've used other phones and texting services to try to send myself texts but nothing comes through. Is there anything else I can do?
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Did you recently install any new apps? I had that problem at one time, and realized that it was the app that i downloaded that caused my text messages not to work. the app that casued the error for me was True Caller. Once i uninstalled the app and soft reseted my phone, the text messages worked perfectly again.
I hope this helps.
This morning I started having an issue with calls, SMS, and possibly email notifications not being received on my phone. My gf called and sent two texts that I didn't get. Then I called her and the messages popped up a few seconds after she picked up. Same thing happened later in the day again. I'm pretty sure that I had signal the entire time. I was even browsing the web and downloading some updates from the Play store between the time the texts were sent and the time when I made a call and the texts arrived on my phone. She says that when she called me the call went straight to voice mail. It seems like the phone wasn't registered on the tmo network until I tried to make a call at which point the network became aware of it and sent the texts. The phone is rooted and running stock UVLH2. Any ideas what could be going on?
Hi all. I am not on AT&T so I apologize for posting here but I wasnt sure where else to seek help. Hopefully someone may have an idea.
I recently got a phone on the Pelephone network in Israel. It is a Galaxy S3.
I am able to send SMS texts with no problem. I am also able to receive texts from other phones in Israel no problem.
For the first day or two everything went OK but then suddenly I stopped receiving texts from my friends in the US. They receive mine, but I cannot receive theirs.
My company tried diagnosing this with carrier. They insist everything should work. All the right plans are activated, etc. They even swapped out the SIM. After that the SMS worked fine again for about a day, and then, like last time, stopped working...so people in the US can still receive mine, but I cannot receive their replies anymore.
They are replying in the same way as in the past (replying to my text) so it did work...it just stopped.
I have tried a factory reset which didnt help.
Any ideas?
I activated my ZF2 with cricket this past weekend (5 days by now) on the $40 plan and the service and call quality have been great. However I am still receiving messages on my old iPhone 4 and sometimes i can only read replies on it and they don't show on the ZF2. Has anyone else experienced this problem and how long should I expect this issue. The website states this should only occur for up to 8 hours.
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Sounds strange. I just switched from Cricket, put my sim in my phone and everything switched over almost instantly. Old phone stopped working almost immediately after I did the activation and after a few hours things were good.
I plan on switching to Cricket from MetroPCs when I get mine in today. Glad to hear that it will work with this phone.
Are you sure you are not getting iMessages instead of SMS? Those will never switch...
I had this issue a while back when Cricket was Aio, one of our phones wouldn't get SMS messages... Had to call customer support and have them resend the port request (or re-broadcast something, I don't remember exactly), within a 30 minutes or so it was working.
Part of the porting process requires you to have your old phone OFF when the port happens, it should not be attached to the mobile network when the port occurs or errors can occur... That is why the instructions for activation specifically state your old phone must be off when activate the new SIM.
No delay with Cricket for me.
It sounds like the OP is receiving imessages. The iphone without a sim card should receive sms.
alex.o said:
It sounds like the OP is receiving imessages. The iphone without a sim card should receive sms.
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I think you mean an iPhone without a SIM CANNOT receive sms messages.
I have the same thought, that the messages are from iMessage and not SMS. I use Cricket and have no delays unless I am in an area with little or no reception (I travel a lot for my job so it happens from time to time). Back in the bad old days of Verizon I would sometimes not get texts until days later... ugh.
Two days in a row now, incoming calls don't ring your phone and text messages timeout on the phone before being sent.
Called Tmobile US customer care. They said that they have multiple reports of this. They said they're working with samsung and expect a bug fix...no time frame given.
I've found that restarting the phone recitfies the situation temporarily. It's like the phone/sim is getting lost in the server and needs to be restarted to be recognized again.
I am using the new R15 sim that came with the phone. My wife also has this issue, new S20fe and new R15 sim. 3rd phone in house is S9 with a sim from 2017...working great.