Survey aboout display clouding P8000 - Elephone P8000

Hi guys
Despite I really like my phone, I've found that it has little bright spots on the right side of the screen in a line. I've seen somebody to mention it's called display clouding, and I am wondering, if you have this problem too. I am thinking if i should send it back to elephone, cause it may get worse, or just keep it, because it's probably because of bad quality of LCD panel. I've seen many chinese phones have it.
How to check if your phone has these clouds:
set brightness on maximum
open as white screen as possible (internet browser for example)
carefully check for brighter spots
Thanks for reply!

I have this also, heard many other people have aswell. I brought mine 2nd hand on ebay so do not have the option to send it back, for the 3 months ive had the phone it has not got worse though.

Little brights spots does not sound like clouding. Can you post a photo?

DeeKay773 said:
Hi guys
Despite I really like my phone, I've found that it has little bright spots on the right side of the screen in a line. I've seen somebody to mention it's called display clouding, and I am wondering, if you have this problem too. I am thinking if i should send it back to elephone, cause it may get worse, or just keep it, because it's probably because of bad quality of LCD panel. I've seen many chinese phones have it.
How to check if your phone has these clouds:
set brightness on maximum
open as white screen as possible (internet browser for example)
carefully check for brighter spots
Thanks for reply!
Click to expand...
Click to collapse
Same here, but I don't care that much.
When it will get worser I simply by a new replacement panel.
As long the other parts of the phone ar working ok, everythings fine.
Don't forget it is a china budget phone. I'd never expect any wonder. And cmpared to my previous smartphones, Xperias, Motorolas and HTCs this phone makes a good job and is a good deal.
Cheers

-Tiz- said:
Little brights spots does not sound like clouding. Can you post a photo?
Click to expand...
Click to collapse
I have taken this photo from the elephone forum, thankfully mine is not as bad as this. But gives a good indication of the problem many of us are facing.

This streak of light looks horrible indeed. No such thing on my phone. Just minor ununiformities aka clouding (not worth talking about).

Well, maybe I am just lucky, but so far I had my phone since October and no clouding in my display. How exactly does this happen? Can it get worse over time?

Mine also has this problem, unfortunately cloudings in background light placed in a line and quite visible all time, and it is getting worse. So I've bought a new display from Ali, hope it will fare better.

The only thing I have to mention is on the bottom of the screen there is some darker clouding.
Like there are some "small black clouds" coming up from the bottom of the screen :/
And since I am new here I can't post outside links to show you that.

Same here
Enviado desde mi Elephone P8000 mediante Tapatalk

Same thing for my phone, buyed on november. First one clouding coming up now now problem is growing

Well, turns out you guys were right
Now my P8000 has a white line as well..pretty much like the one on the picture.

I have also this problem. I have bought my phone on aliexpress from elephonestore. this is what they say.
me: Hallo, i have a problem with my screen. I have a clouding effect. I have upload a video. On the videos it does not looks bad, but in real, the clouding effect is always visible and really disturbing.
here is the video
https://mega.nz/#!EshVgaDL!zr6qykHOml8rNnbZ6GdxGs_L2Z37HdXlED5AYvdJGLI
thanks, O. Tokar
elephone: hi,friend,we have checked your video, it is the problem of the screen,has long white line light , but normally if you want to repair, it need to change a new screen for it, if you change it, then you need to pay for it.
me: ok, i unterstand. but i thought this can be fixed for free because of the one year warranty from elephone, since the Problem was not caused by me.
elephone: hi,friend, for this questions, we checked it exactly from elephone service center, and if change new screen, it need to pay for it, like battery or screen, they are not under the warranty, just can fix free,cannot change free.sorry friend, we had tried best to help you.

Ok, the next Phone is no Elephone....!
This is in Germany clearly a reason for a complaint.
Have you ever written to the "Repair Service" in Bruchsal?
Das ist in Deutschland ganz klar ein Grund für eine Reklamation.
Hast du mal den "Repair-Service" in Bruchsal angeschrieben?

Baron1971 said:
Ok, the next Phone is no Elephone....!
This is in Germany clearly a reason for a complaint.
Have you ever written to the "Repair Service" in Bruchsal?
Das ist in Deutschland ganz klar ein Grund für eine Reklamation.
Hast du mal den "Repair-Service" in Bruchsal angeschrieben?
Click to expand...
Click to collapse
i don't have contact the repair service, but i think that they wouldn't repair for free. this is just a repair service with official parts from elephone, not a official elephone support.
ja in deutschland ist das keine frage, aber in china denken sie sich wohl was anderes....

pitrus- said:
Mine also has this problem, unfortunately cloudings in background light placed in a line and quite visible all time, and it is getting worse. So I've bought a new display from Ali, hope it will fare better.
Click to expand...
Click to collapse
Can you post the link where you bought the replacement panel? How much? Any tutorials how to change it?

lenovop780 said:
Can you post the link where you bought the replacement panel? How much? Any tutorials how to change it?
Click to expand...
Click to collapse
i've read on the official elephone forum, that someone has also replaced the panel. but the clouding came again after some weeks. this is not a fault of the lcd panel, its an engineering fail.

dr_root said:
i've read on the official elephone forum, that someone has also replaced the panel. but the clouding came again after some weeks. this is not a fault of the lcd panel, its an engineering fail.
Click to expand...
Click to collapse
I've met with a mobile technician and he told me it's actually vapour. In a branded phone, they use a good gel beneath the amoled screen - something which is not to be found in these chinese mobile phones.

Related

[Q] New display but after 3 hours broke again

Hi to all, today besides it looks like Friday 13th. (my car broke down) I took after I dropped my HTC One X my phone from the service with a new display.
After 2 hours I have been called and saw that the display again is broken from the left side, near the usb towards the top, (power button) is a line and cracked.
I really don't know and paid much money today and to pay again?
Could this happen or should I blame myself?
I always take good care of the phone and always carry it in my side pocket which is wide enough...
Can anyone advice me what to do?
If you are 100% positive that the screen was intact when you got it out from the service, you should take it back and council with the person who serviced the phone. It there are no signs of physical abuse or anything, you should have some kind of warranty on the display or at least on the changing service.
Dirrtydog said:
If you are 100% positive that the screen was intact when you got it out from the service, you should take it back and council with the person who serviced the phone. It there are no signs of physical abuse or anything, you should have some kind of warranty on the display or at least on the changing service.
Click to expand...
Click to collapse
thank u for the reply..the service will not give me a new one..but is the display so sensitive? i mean could it break by wrong installation?
Are you sure it was completely perfect at the service center? Did you inspect your phone whatever the screen was replaced correctly or there were any cracks from the beginning?
There's not much you can do over here... You can tell them what happened and ask for replacement but I'm not sure they will replace it for free...
vin4yak said:
Are you sure it was completely perfect at the service center? Did you inspect your phone whatever the screen was replaced correctly or there were any cracks from the beginning?
There's not much you can do over here... You can tell them what happened and ask for replacement but I'm not sure they will replace it for free...
Click to expand...
Click to collapse
as far as i could see the screen was ok...im not an expert in replacing but could it be by placing the screen wrong it could crack?
Okidoki as far as i did not get the right answer to this burning question of mine another..whats the difference between the original screen and a clone? I see lots of advertising on ebay claiming its a original HTC One X screen..
How to recognise this?
If I order a new display by my self..in what kind of price tag should i look at?
Anyone?
Unetwork said:
Okidoki as far as i did not get the right answer to this burning question of mine another..whats the difference between the original screen and a clone? I see lots of advertising on ebay claiming its a original HTC One X screen..
How to recognise this?
If I order a new display by my self..in what kind of price tag should i look at?
Anyone?
Click to expand...
Click to collapse
nobody?..............
No answer in 5 hours doesn't mean nobody will come along to answer at all, xda is not a helpdesk company. Timing has to be right and im sure you get your answer !
wauw thanks, great reply..
thought there might be some experts trying to help many after me about the display question...ok no one came along...so it means we are having a forum for software only and not about, it might come handy for many others, hardware....
Forget it sorry for even opening this topic...
Bedankt geweldig!
en volgende keer eens kijken waneer dit topic geopend werd..not 5 hours...
Unetwork said:
wauw thanks, great reply..
thought there might be some experts trying to help many after me about the display question...ok no one came along...so it means we are having a forum for software only and not about, it might come handy for many others, hardware....
Forget it sorry for even opening this topic...
Bedankt geweldig!
en volgende keer eens kijken waneer dit topic geopend werd..not 5 hours...
Click to expand...
Click to collapse
I feel some sarcasm here, and i don't see why ? It is how it is, when somebody with hardware knowledge is passing by this thread and he has the time he will answer. Only thing im pointing out that xda is a free site and people answer when they want.
You could at least thank me for bumping this thread back on top of the list. Enlarges the chance of being looked at
Sommige mensen.......
Good luck in finding the answers you need.
Try rounded.com it has original parts though I think the prices are a little high.
Sent from my HTC One X using Tapatalk 4 Beta
athulele said:
Try rounded.com it has original parts though I think the prices are a little high.
Sent from my HTC One X using Tapatalk 4 Beta
Click to expand...
Click to collapse
Thank you!! Great and I ordered a new display there and the price is much cheaper than the price offered here in Skopje, Macedonia.
But still 1 question how to recognize a clone from an original screen?
What I noticed is that the screen replaced on my phone is slight smaller as at the bottom part I can see the led light trough the house shining.
Also the left < is not shining while the home and > button is lighting.
The time before (when it has been replaced also) I had the same problem. At daytime its hard to notice but at night its very clear that only 2 buttons are lighting up.
Hahahahaha epic fail.......cough goo cough gle is cough your best friend.
here you can see my broken screen and the navigation button which is not lighting up
That has been the same case with the other replacement.
Also the crack is at the same position as the last one
I paid 100 euro for this one.
Mr Hofs said:
Hahahahaha epic fail.......cough goo cough gle is cough your best friend.
Click to expand...
Click to collapse
LOL :good:
Ok here my last try as in the 3 days I did not get any answer, it might be that this issue is unknown?
Anyway one more try..
My HTC One X broke now a couple of times and the last time it broke at the same space as before, again I did not drop it
At the bottom I can clearly see a small open space and the 3 navigation led light shining although the navigation arrow on the left (see attached picture) is not lighting up and at night it can't be seen.
The main reason for this topic to get more informed and to put a claim at the mobile phone service and to get my money back.
Also looking at Ebay for a screen replacement it looks like a jungle as all are claiming to sale original displays but again prices are from 45 - 150 euro's. Is there some way to recognize a none (clone) original screen from a original?
Again sorry for this chain of mine on this topic but i just wonder why twice my display cracked at the same place.
It's just a coincidence that the screen broke at exactly the same point...
By looking at what you've said... I think the screen might not have fitted correctly... Hence causing the led not to shine as brightly as it should... May be there is some gap left...
About the screen originality... It's really hard to determine... If you could send us the link of the part which you are buying.. Then someone might be able to judge it's authenticity..
-Sent from my IceCold One X!
vin4yak said:
It's just a coincidence that the screen broke at exactly the same point...
By looking at what you've said... I think the screen might not have fitted correctly... Hence causing the led not to shine as brightly as it should... May be there is some gap left...
About the screen originality... It's really hard to determine... If you could send us the link of the part which you are buying.. Then someone might be able to judge it's authenticity..
-Sent from my IceCold One X!
Click to expand...
Click to collapse
Thank you very much your answer
I also think it was not placed on the correct way and than the issue of the left navigation without lighting up as it should.
And the cap.
I wrote to rounded.com but no reply from them.
Maybe if someone could take a look at Ebay in Europe and to advise me which one to buy?
Should I buy the whole thing again complete or just the glass?
Also can be in a PM here.
Again thanks for the help :good: :good: :good:
They say its easier to replace the touchpanel and the digitizer in one.....many people had trouble to disassemble the 2 components from each other !
Mr Hofs said:
They say its easier to replace the touchpanel and the digitizer in one.....many people had trouble to disassemble the 2 components from each other !
Click to expand...
Click to collapse
Thanks, any place you can advise?
Listen, stop complaining that people aren't answering your questions. As Mr.Hoff has repeatedly tried to tell you, people have NO OBLIGATION to answer you, nor does it mean that because they're on XDA They know the answer to your questions. XDA is a priviledge, without XDA you probably wouldn't have a place to even ask your question.
NOW TO ANSWER YOUR QUESTION.
The difference between HTC Screen and a Generic Replacement screen is alot.
HTC Screen = LCD2 which is basically HD screen
Generic = LCD Screen with a much lesser resolution.
Also the part numbers are different, the only REAL way to tell whether you have the LCD2 screen or not.
However I cannot tell you the exact part number for a OEM HTC LCD2 Display.
Now stop ranting.

[Q] M8 screen issue?

Hi all,
I'm a user from Singapore and I purchased my M8 around 4 hours ago, get to play with it for a while and i noticed this
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
there is a 'leak' of white light coming out on top of the display
Is this normal? anyone having this 'leak' like me?
However the bottom of the screen seems to be fine though
Please advice.
Thanks all.
that's interesting, mine isn't like that. manufacturing error?
backlight
thebozzini said:
Hi all,
I'm a user from Singapore and I purchased my M8 around 4 hours ago, get to play with it for a while and i noticed this
there is a 'leak' of white light coming out on top of the display
Is this normal? anyone having this 'leak' like me?
However the bottom of the screen seems to be fine though
Please advice.
Thanks all.
Click to expand...
Click to collapse
Hello i have it on my HTC one max it was send for repair and they tould me everithing ok.... Quality od products is in these days wery poor. You Čan look on my pictures in screen issue od HTC oné max. I have on the other side od the LCD lower density od backlight it sucks if you buy a phone for do much money.... Bit the question is that.... or a OLED whith burn out....?
koysis said:
that's interesting, mine isn't like that. manufacturing error?
Click to expand...
Click to collapse
Im not very sure as well
I asked a friend and then he said its common with HTC products
So now i dont know whether to send it in for HTC to get it checked up or live with it
syndikatcz said:
Hello i have it on my HTC one max it was send for repair and they tould me everithing ok.... Quality od products is in these days wery poor. You Čan look on my pictures in screen issue od HTC oné max. I have on the other side od the LCD lower density od backlight it sucks if you buy a phone for do much money.... Bit the question is that.... or a OLED whith burn out....?
Click to expand...
Click to collapse
So should i send it in to get it repaired?
Im kinda in a dilemma whether to send it in or not
thebozzini said:
So should i send it in to get it repaired?
Im kinda in a dilemma whether to send it in or not
Click to expand...
Click to collapse
repair ? normal you get a new one immediately
You have a jdi display. It's good. Sharp displays have two small black bars at the top.
robt772000 said:
You have a jdi display. It's good. Sharp displays have two small black bars at the top.
Click to expand...
Click to collapse
So there's nothing wrong with the screen? Im scared that there might be something wrong with it
thebozzini said:
So should i send it in to get it repaired?
Im kinda in a dilemma whether to send it in or not
Click to expand...
Click to collapse
Return it back if you can. Repair in Czech Republic .... The people there should get to the emergency with their eyes.... They tould me display is ok..... Pictures that i have posted here they SAW, but they sayed everytime, that they se nothing. So a advice to you... Give it back and search a new one.
HTC oné M7 had to return to the suplier because od the quality 3 PCS back. The HTC one max i can't více back i use it 4months. If i could více it back, i would it do right now.
I like HTC huť quality.... Nowhere .... I like a customer tell you it is a nad dream to buy something new. 90% od everithing must to for repair.....
---------- Post added at 10:33 PM ---------- Previous post was at 10:24 PM ----------
Onem8 said:
repair ? normal you get a new one immediately
Click to expand...
Click to collapse
Yes? Where? In Czech Republic not. Se my attach in HTC oné max screen flickers issue... The bad backlight .... It was send on warranty to be repaired, bud was not.... Czech Serviceguys have not eyes.... . they tould everything ok We se nothing. I hope i wont ride in a car with them on a street, they could kill me i think they cant see the diference between green and red. If i would be their boss they would not have a job.
syndikatcz said:
Return it back if you can. Repair in Czech Republic .... The people there should get to the emergency with their eyes.... They tould me display is ok..... Pictures that i have posted here they SAW, but they sayed everytime, that they se nothing. So a advice to you... Give it back and search a new one.
HTC oné M7 had to return to the suplier because od the quality 3 PCS back. The HTC one max i can't více back i use it 4months. If i could více it back, i would it do right now.
I like HTC huť quality.... Nowhere .... I like a customer tell you it is a nad dream to buy something new. 90% od everithing must to for repair.....
---------- Post added at 10:33 PM ---------- Previous post was at 10:24 PM ----------
Yes? Where? In Czech Republic not. Se my attach in HTC oné max screen flickers issue... The bad backlight .... It was send on warranty to be repaired, bud was not.... Czech Serviceguys have not eyes.... . they tould everything ok We se nothing. I hope i wont ride in a car with them on a street, they could kill me i think they cant see the diference between green and red. If i would be their boss they would not have a job.
Click to expand...
Click to collapse
i'd return it if you can. Looks like its excess light coming from a reflection of the lcd. It looks like my old bionic did when I didn't have enough glue between the class and the case which sets it to the screen. Maybe that could be the issue?
nh85 said:
i'd return it if you can. Looks like its excess light coming from a reflection of the lcd. It looks like my old bionic did when I didn't have enough glue between the class and the case which sets it to the screen. Maybe that could be the issue?
Click to expand...
Click to collapse
I was thinking if that as well, my friend fixed his iPod touch screen and the shop didnt glue the screen back properly and his iPod screen has leaks as well.
Thanks guys for the replies and advices. I think i will bring it to htc service centre tomorrow!
thebozzini said:
I was thinking if that as well, my friend fixed his iPod touch screen and the shop didnt glue the screen back properly and his iPod screen has leaks as well.
Thanks guys for the replies and advices. I think i will bring it to htc service centre tomorrow!
Click to expand...
Click to collapse
Hi mate. Sorry for asking you this question as this thread was started way long back. Is your device normal after the repair, or it behaves the same ? Did the service center people put scratches on the display ? Body ? Lemme know. Thanks in advance :good:
Tej XFire said:
Hi mate. Sorry for asking you this question as this thread was started way long back. Is your device normal after the repair, or it behaves the same ? Did the service center people put scratches on the display ? Body ? Lemme know. Thanks in advance :good:
Click to expand...
Click to collapse
I did went to the service centre, they didnt do anything when i first went there.
They said that there's no replacement parts or another set for me to do an exchange.
So they said that they will do a one for one exchange for me when they have a set.
But the customer service is crap and im not using htc anymore though.
I have the exact same thing on my Verizon m8. I decided not to risk returning it for a potential refurbished phone and decided to live with it. Unfortunately it makes my screen look like crap when dark colors are on the screen because there is like a massive crease on the sides of my screen. If I tap in a certain area on my phone I get a similar effect to applying pressure on a TV monitor.
wtoj34 said:
I have the exact same thing on my Verizon m8. I decided not to risk returning it for a potential refurbished phone and decided to live with it. Unfortunately it makes my screen look like crap when dark colors are on the screen because there is like a massive crease on the sides of my screen. If I tap in a certain area on my phone I get a similar effect to applying pressure on a TV monitor.
Click to expand...
Click to collapse
Hey there, Hi. So, you're locked onto not returning the device for a new one, right ? Do they give you refurbished handsets when you return them in the US ? Or may be you get a refurbished one sometimes ?
Tej XFire said:
Hey there, Hi. So, you're locked onto not returning the device for a new one, right ? Do they give you refurbished handsets when you return them in the US ? Or may be you get a refurbished one sometimes ?
Click to expand...
Click to collapse
It's luck of the draw really. Most times you'll vet a refurbished model and I wasn't willing to risk it with one of those. The screen problem is only really minor, I can live with it
wtoj34 said:
It's luck of the draw really. Most times you'll vet a refurbished model and I wasn't willing to risk it with one of those. The screen problem is only really minor, I can live with it
Click to expand...
Click to collapse
Thanks for the reply. Does yours look the same as the picture shown in this thread ? With that light leaking from the top ? That image shows leaking all over the top part of the display. Does yours do the same ? I guess you must have sent your M8 for a repair, right ?
Tej XFire said:
Thanks for the reply. Does yours look the same as the picture shown in this thread ? With that light leaking from the top ? That image shows leaking all over the top part of the display. Does yours do the same ? I guess you must have sent your M8 for a repair, right ?
Click to expand...
Click to collapse
Very similar yes, except on the right side of the screen not top/bottom. There are not as many white lines either, its only a couple prominent ones. And no, I did not send it for repair I decided to keep my phone. Didn't feel like going through all the trouble although I regret it at this point.
thebozzini said:
I did went to the service centre, they didnt do anything when i first went there.
They said that there's no replacement parts or another set for me to do an exchange.
So they said that they will do a one for one exchange for me when they have a set.
But the customer service is crap and im not using htc anymore though.
Click to expand...
Click to collapse
But ultimately [ONLY] HTC devices last for a long time compared to others OEM's. My wildfire is up and running except for the outdated software. The battery I guess holds only (70-80) % of the charge. Lol, my GPU is faster than its CPU ! Its on its way to 4th Anniversary ! :good:
---------- Post added at 08:51 AM ---------- Previous post was at 08:47 AM ----------
wtoj34 said:
Very similar yes, except on the right side of the screen not top/bottom. There are not as many white lines either, its only a couple prominent ones. And no, I did not send it for repair I decided to keep my phone. Didn't feel like going through all the trouble although I regret it at this point.
Click to expand...
Click to collapse
Yes, I have the same issue. I have like 3 big and 2 small lights leaking from the right side of the display. The big ones are like 1/2 cm long. Can you upload a snap with 100% brightness and power saver turned off on a black background/image ? I don't have any cameras right now to take snaps and upload them. I'll do it in 2 days. Can you please do it ? Thanks in advance :good:
Tej XFire said:
But ultimately [ONLY] HTC devices last for a long time compared to others OEM's. My wildfire is up and running except for the outdated software. The battery I guess holds only (70-80) % of the charge. Lol, my GPU is faster than its CPU ! Its on its way to 4th Anniversary ! :good:
---------- Post added at 08:51 AM ---------- Previous post was at 08:47 AM ----------
Yes, I have the same issue. I have like 3 big and 2 small lights leaking from the right side of the display. The big ones are like 1/2 cm long. Can you upload a snap with 100% brightness and power saver turned off on a black background/image ? I don't have any cameras right now to take snaps and upload them. I'll do it in 2 days. Can you please do it ? Thanks in advance :good:
Click to expand...
Click to collapse
This is the best I could get, it was a quick shot doesn't do complete justice to the problem but you can faintly see one mark
http://imgur.com/tRSKA9x

[Q] How to solve the sharpness screen problem for G3 D855?

I just got the cellphone today. most of the things went fine after many tests. Now the only problem that bothers me is the screen:
in the home screen, there is no sharpness issues, however, in most of games, for example Vector, or in a browser like Chrome, there are still some sharpness issues.
Anyone got an idea how to get rid of the problem?
Update: I noticed that, if i take a screenshot, there is no sharpness effect, so.... I believe it's the screen itself....
And in the home screen, it's actually have sharpness issues, it' just less noticeable.
Update2: I'm returning this phone, because:
Dear Mr. *****,
thank you for contacting the service of LG Electronics Deutschland GmbH.
The sharpness of the screen from the G3 is a special feature of the phone.
This can't be turned down.
If you are not satisfied with the phone, you normally can give it back to your dealer within 14 days after buying.
LG Electronics only can offer you, to check the phone at the service center.
For further questions or suggestions, please contact us again.
In this case, please transmit the previous correspondence.
With kind regards,
******
LG Electronics Deutschland GmbH
Sie erreichen uns auch telefonisch Montag - Freitag in der Zeit von 08:00 - 20:00 Uhr unter der Rufnummer: 01806 - 11 54 11 (0,20€ pro Verbindung aus dem deutschen Festnetz. Mobilfunk max 0,60€ pro Verbindung)
Handelsregister Duesseldorf; HRB-Nr. 66657 / Gerichtsstand: Duesseldorf / Geschäftsführer: Ki Ju Song WEEE-Reg.-Nr. DE12997533 / USt-IdNr. DE119106258
----------------------------------------------------------------------------------------------------------------------------------
Received Date : 31/08/2014 10:15 12
The type of inquiry : Andere
Product/Model No. : Smart Phone/Emerging Device/LGD855
Sorry I don't know much about German, so I'll describe it in English.
I just bought LG G3 yesterday, and after using a few hours, I found the Sharpness effect on the screen is very very annoying. I really hate it, and I'm considering return this phone.
How can I get rid of it?
cdytoby said:
I just got the cellphone today. most of the things went fine after many tests. Now the only problem that bothers me is the screen:
in the home screen, there is no sharpness issues, however, in most of games, for example Vector, or in a browser like Chrome, there are still some sharpness issues.
Anyone got an idea how to get rid of the problem?
Click to expand...
Click to collapse
you can't the app developer needs to solve it!!!!
I noticed that, if i take a screenshot, there is no sharpness effect, so.... I believe it's the screen itself....
Is it not just web and game assets not ready for quadHD screens?
I'm returning this phone.
Dear Mr. *****,
thank you for contacting the service of LG Electronics Deutschland GmbH.
The sharpness of the screen from the G3 is a special feature of the phone.
This can't be turned down.
If you are not satisfied with the phone, you normally can give it back to your dealer within 14 days after buying.
LG Electronics only can offer you, to check the phone at the service center.
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Received Date : 31/08/2014 10:15 12
The type of inquiry : Andere
Product/Model No. : Smart Phone/Emerging Device/LGD855
Sorry I don't know much about German, so I'll describe it in English.
I just bought LG G3 yesterday, and after using a few hours, I found the Sharpness effect on the screen is very very annoying. I really hate it, and I'm considering return this phone.
How can I get rid of it?

[Q] Dot view torn in two pieces [sadness over 9000] how to react at HTC

Hi, my dot view ice premium finally got torn into two pieces (the back and the screen cover obviously) and I'd like to know if anyone had the same probleme and how they react about HTC (mine is only a month old, and I never push it too hard or did anything appart the normal use of it), I'd pretty like to get a new one, because I'm not entirely sure this is normal for a product of this cost
Thanks you all for your answer, hop you'll not get this issue, I'm actually pretty sad about this
gargoylelol said:
[...] I'm actually pretty sad about this
Click to expand...
Click to collapse
I'm in the same situation. No news ?
It's so sad. :crying:
gargoylelol said:
Hi, my dot view ice premium finally got torn into two pieces (the back and the screen cover obviously) and I'd like to know if anyone had the same probleme and how they react about HTC (mine is only a month old, and I never push it too hard or did anything appart the normal use of it), I'd pretty like to get a new one, because I'm not entirely sure this is normal for a product of this cost
Thanks you all for your answer, hop you'll not get this issue, I'm actually pretty sad about this
Click to expand...
Click to collapse
It's a known issue, there is already a long thread on it in the Accessories forum: http://forum.xda-developers.com/one-m9/accessories/ice-dot-view-case-hinge-tearing-t3107623

HTC10 Screen Problem.Is this hardware or software related?

Hey guys.I'm new here and I'm a HTC10 user for the first time.Before this phone I used LG Nexus4 and P970.
I'm loving this device so far.The device is with me for 7-8 months.But last month it snowed here in Turkey and I was on my way to basketball match at night in the Arena.I saw this issue for first time at that night.Thought it's about cold weather(because it's metal body?).BTW I've got a Spigen's 2 pieced case.
Also this device has been already RMAd once because of screen popped out(glue was not strong enough I guess).
But this month I'm seeing it almost everyday.When I touch screen with a little pressure it's going away for a second and comes back or not(it's just random sometimes).Sometimes I can't even take photo because of randomness of this issue.Also there's a little white dot in the bottom right corner of screen.It appears at white backgrounds and it's brighter than other areas.This is also an issue for me.
Tomorrow I'll RMA my phone to local service in here.
Just wanted to let you guys now about this and ask what it is all about?
It was my first subject in the forums.So sorry if I'm on the wrong place and sorry about my english.It's just not that good
Here's the album for images.I can't add images to forum yet.Please put "." instead of "*"
---imgur*com/a/9qVSe---
It has a lot of display problem. HTC 10 is flawed
Today I got the call from repair service.They said my device is repaired.Here's what's changed:
-Motherboard(New IMEI)
-Cpu (Dunno why)
-Lcd screen (From Sharp to Tianma)
Everything is perfect for now.Happy to get back on my musics with this phone and Hd598Cs. :highfive:
There's one thing I noticed because I used both LCD screens from Sharp and Tianma.
Sharp had a shadows(kinda look like it) on the side of panel.And Tianma has a yellow tint at bottom side of screen.Some guys said that It's glue and will go in time
burakksglu said:
Hey guys.I'm new here and I'm a HTC10 user for the first time.Before this phone I used LG Nexus4 and P970.
I'm loving this device so far.The device is with me for 7-8 months.But last month it snowed here in Turkey and I was on my way to basketball match at night in the Arena.I saw this issue for first time at that night.Thought it's about cold weather(because it's metal body?).BTW I've got a Spigen's 2 pieced case.
Also this device has been already RMAd once because of screen popped out(glue was not strong enough I guess).
But this month I'm seeing it almost everyday.When I touch screen with a little pressure it's going away for a second and comes back or not(it's just random sometimes).Sometimes I can't even take photo because of randomness of this issue.Also there's a little white dot in the bottom right corner of screen.It appears at white backgrounds and it's brighter than other areas.This is also an issue for me.
Tomorrow I'll RMA my phone to local service in here.
Just wanted to let you guys now about this and ask what it is all about?
It was my first subject in the forums.So sorry if I'm on the wrong place and sorry about my english.It's just not that good
Here's the album for images.I can't add images to forum yet.Please put "." instead of "*"
---imgur*com/a/9qVSe---
Click to expand...
Click to collapse
Sounds like they've repaired it rather than swap it out. A like for like would have been the best outcome for yourself.
dladz said:
Sounds like they've repaired it rather than swap it out. A like for like would have been the best outcome for yourself.
Click to expand...
Click to collapse
Yeah I'm happy with the way of solution.
Because someguy in here(Turkey),got a swap report and waited for a new device about 3 months.Because our services gather all devices in together once in month and at that time there was no swap unit for the guy.So he just waited,waited and waited...
But here's the thing,if you're going to change mobo,cpu and LCD;why don't you just swap? Only things that aren't repaired probably the camera,speakers,antennas etc.
burakksglu said:
Yeah I'm happy with the way of solution.
Because someguy in here(Turkey),got a swap report and waited for a new device about 3 months.Because our services gather all devices in together once in month and at that time there was no swap unit for the guy.So he just waited,waited and waited...
But here's the thing,if you're going to change mobo,cpu and LCD;why don't you just swap? Only things that aren't repaired probably the camera,speakers,antennas etc.
Click to expand...
Click to collapse
They look at the units creation date if it's BER then they'll swap it.
dladz said:
They look at the units creation date if it's BER then they'll swap it.
Click to expand...
Click to collapse
It's FA65 Series.So it's probably May production.
burakksglu said:
It's FA65 Series.So it's probably May production.
Click to expand...
Click to collapse
Released in April, I got mine on release day, could be a faulty batch. As you can't really communicate with htc directly (as in the tech who'll be looking at the phone) you have very little sway over what they do next.
It'd be interesting to see if they share notes with each other based on your case file, perhaps talking with them directly they can agree that a like for like replacement would be the most viable option moving forward. If not I'd say insurance would be the only other option, besides third party but at this point a patch up wouldn't fill me with confidence.
Sorry mate, not a lot more I can think of.
---------- Post added at 12:36 AM ---------- Previous post was at 12:36 AM ----------
burakksglu said:
It's FA65 Series.So it's probably May production.
Click to expand...
Click to collapse
Any idea how I could identify mine?
Nvm, mine is a sharp.
You can identify it with the Dev check app. Not sure if that's what you already used.
dladz said:
Released in April, I got mine on release day, could be a faulty batch. As you can't really communicate with htc directly (as in the tech who'll be looking at the phone) you have very little sway over what they do next.
It'd be interesting to see if they share notes with each other based on your case file, perhaps talking with them directly they can agree that a like for like replacement would be the most viable option moving forward. If not I'd say insurance would be the only other option, besides third party but at this point a patch up wouldn't fill me with confidence.
Sorry mate, not a lot more I can think of.
---------- Post added at 12:36 AM ---------- Previous post was at 12:36 AM ----------
Any idea how I could identify mine?
Nvm, mine is a sharp.
You can identify it with the Dev check app. Not sure if that's what you already used.
Click to expand...
Click to collapse
Yeah that's how I checked my screen.If you ask about serial number it was on the box or in the box.There was a sticker on my box when I bought.
And btw I got my phone back from repair last week.They repaired it quick,about 3 days.There's no problem but the yellow tint at bottom of screen.It's a common issue with Tianma,at least people say so.
burakksglu said:
Yeah that's how I checked my screen.If you ask about serial number it was on the box or in the box.There was a sticker on my box when I bought.
And btw I got my phone back from repair last week.They repaired it quick,about 3 days.There's no problem but the yellow tint at bottom of screen.It's a common issue with Tianma,at least people say so.
Click to expand...
Click to collapse
This the third? And theres a yellow tint? Sweet jesus you've not had much luck have you?
Sorry mate, but if that were me i'd be sending it back and asking for a new one, I'd cause hell over the phone with them. I'd make sure that the repair guys who are physically going to touch my device got the memo.
Really bad.
dladz said:
This the third? And theres a yellow tint? Sweet jesus you've not had much luck have you?
Sorry mate, but if that were me i'd be sending it back and asking for a new one, I'd cause hell over the phone with them. I'd make sure that the repair guys who are physically going to touch my device got the memo.
Really bad.
Click to expand...
Click to collapse
Well there's difference between UK Customer Services or HTC UK and HTC Turkey.For example: HTC Turkey says "You can replace it or get a reserve phone while yours is getting repaired,bla bla. But services say they'll give it to you if yours is not repaired after 10 work-days.Also HTC Turkey is not good at marketing,production or customer services.Some guys waited 3-6 months for replacement unit.
I'm using the same device but first time screen popped out from bottom left and changed.Also back button light was very dim than the other one.Then there was this screen problems at imgur album appeared,showed line like artifacts and white dot at bottom right(That's white dot is also common in a lot of users).Screen,mobo and CPU changed but still with the same metal body(I know it because there's a tiny dent at the body).
burakksglu said:
Well there's difference between UK Customer Services or HTC UK and HTC Turkey.For example: HTC Turkey says "You can replace it or get a reserve phone while yours is getting repaired,bla bla. But services say they'll give it to you if yours is not repaired after 10 work-days.Also HTC Turkey is not good at marketing,production or customer services.Some guys waited 3-6 months for replacement unit.
I'm using the same device but first time screen popped out from bottom left and changed.Also back button light was very dim than the other one.Then there was this screen problems at imgur album appeared,showed line like artifacts and white dot at bottom right(That's white dot is also common in a lot of users).Screen,mobo and CPU changed but still with the same metal body(I know it because there's a tiny dent at the body).
Click to expand...
Click to collapse
Appreciate different regions may have different levels of customer service, even though I strongly disagree with this.
Perhaps a complain to htc global? Explaining your predicament?
I'm not sure mate,

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