[Q] How to solve the sharpness screen problem for G3 D855? - G3 Q&A, Help & Troubleshooting

I just got the cellphone today. most of the things went fine after many tests. Now the only problem that bothers me is the screen:
in the home screen, there is no sharpness issues, however, in most of games, for example Vector, or in a browser like Chrome, there are still some sharpness issues.
Anyone got an idea how to get rid of the problem?
Update: I noticed that, if i take a screenshot, there is no sharpness effect, so.... I believe it's the screen itself....
And in the home screen, it's actually have sharpness issues, it' just less noticeable.
Update2: I'm returning this phone, because:
Dear Mr. *****,
thank you for contacting the service of LG Electronics Deutschland GmbH.
The sharpness of the screen from the G3 is a special feature of the phone.
This can't be turned down.
If you are not satisfied with the phone, you normally can give it back to your dealer within 14 days after buying.
LG Electronics only can offer you, to check the phone at the service center.
For further questions or suggestions, please contact us again.
In this case, please transmit the previous correspondence.
With kind regards,
******
LG Electronics Deutschland GmbH
Sie erreichen uns auch telefonisch Montag - Freitag in der Zeit von 08:00 - 20:00 Uhr unter der Rufnummer: 01806 - 11 54 11 (0,20€ pro Verbindung aus dem deutschen Festnetz. Mobilfunk max 0,60€ pro Verbindung)
Handelsregister Duesseldorf; HRB-Nr. 66657 / Gerichtsstand: Duesseldorf / Geschäftsführer: Ki Ju Song WEEE-Reg.-Nr. DE12997533 / USt-IdNr. DE119106258
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Received Date : 31/08/2014 10:15 12
The type of inquiry : Andere
Product/Model No. : Smart Phone/Emerging Device/LGD855
Sorry I don't know much about German, so I'll describe it in English.
I just bought LG G3 yesterday, and after using a few hours, I found the Sharpness effect on the screen is very very annoying. I really hate it, and I'm considering return this phone.
How can I get rid of it?

cdytoby said:
I just got the cellphone today. most of the things went fine after many tests. Now the only problem that bothers me is the screen:
in the home screen, there is no sharpness issues, however, in most of games, for example Vector, or in a browser like Chrome, there are still some sharpness issues.
Anyone got an idea how to get rid of the problem?
Click to expand...
Click to collapse
you can't the app developer needs to solve it!!!!

I noticed that, if i take a screenshot, there is no sharpness effect, so.... I believe it's the screen itself....

Is it not just web and game assets not ready for quadHD screens?

I'm returning this phone.
Dear Mr. *****,
thank you for contacting the service of LG Electronics Deutschland GmbH.
The sharpness of the screen from the G3 is a special feature of the phone.
This can't be turned down.
If you are not satisfied with the phone, you normally can give it back to your dealer within 14 days after buying.
LG Electronics only can offer you, to check the phone at the service center.
For further questions or suggestions, please contact us again.
In this case, please transmit the previous correspondence.
With kind regards,
*****
LG Electronics Deutschland GmbH
Sie erreichen uns auch telefonisch Montag - Freitag in der Zeit von 08:00 - 20:00 Uhr unter der Rufnummer: 01806 - 11 54 11 (0,20€ pro Verbindung aus dem deutschen Festnetz. Mobilfunk max 0,60€ pro Verbindung)
Handelsregister Duesseldorf; HRB-Nr. 66657 / Gerichtsstand: Duesseldorf / Geschäftsführer: Ki Ju Song WEEE-Reg.-Nr. DE12997533 / USt-IdNr. DE119106258
----------------------------------------------------------------------------------------------------------------------------------
Received Date : 31/08/2014 10:15 12
The type of inquiry : Andere
Product/Model No. : Smart Phone/Emerging Device/LGD855
Sorry I don't know much about German, so I'll describe it in English.
I just bought LG G3 yesterday, and after using a few hours, I found the Sharpness effect on the screen is very very annoying. I really hate it, and I'm considering return this phone.
How can I get rid of it?

Related

MDAIII OR NOT

I'm a bit confused. T-Moble can't help; the sales people I speak with just don't know.
I need a replacement for my Nokia 6230 phone, but would like a phone, access to my contacts in my Outlook on my PC (which is linked to my Exchange 2003 server) and Email.
We have Exchange 2003 with OMA, however I understand I need an OMA or Activesync compatible device. T-Mobile's manual for the MDA III on their uk site says IT IS NOT COMPATBLE, but i hear from lots of people it is.
Can anyone shed any light.
I'm a heavy phone user and am willing to take the risk on size of unit, Whlst I want emails, its more to read/ad-hoc reply.
Any comments.
yes the MDA III is compatible with ActiveSync, i'm running version 3.8 and it's fine.
dont really use the phone features so cant comment on those but it works great as an in car navigator when paired with a BlueTooth GPS receiver and TomTom software...dont bother asking T-Mobile anything technical, competency is not one of their strong points....thats why these forums exist.
Now is not the time to buy a Pocket PC. The new line of HTC devices (Universal, Wizard, etc) will be out in a few months, with Windows Mobile 5.0 and a host of other new features.
Unless there is some urgent need for a new Pocket PC purchase now, I HIGHLY recommend waiting.
Thanks guys.
Could resist waiting anylonger, bought the MDAIII on 7 day trial.
Will see how it goes.
technology changes everyday, if you want something now buy what you want now, the best in the current market place that fits your needs....if you sit and wait for whats round the corner you'll constantly be waiting for the next best thing.....especially when its not even in the market place yet let alone on your particular service providers inventory.
the only time to wait is when they say this'll be in next week....aside from that forget the speculation about the next model due in 3 months time.....unless your buying a car maybe.
ubimann said:
bin ja am überleen ob ich es flashen tu....lohnt es sich denn?
Click to expand...
Click to collapse
Sollte sich eigentlich lohnen. da mir dieses ganze Sense nicht gefällt, warte ich auf ein AOKP mit funktionierender Kamera.

Nasty Problem with Desire and HTC

I really find it difficult, solve a simple problem with HTC-Support.
there seems to be no special htc support for htc users in germany. and this problem with my phone, is developing into quite ridiculous story.
well, there is support via email and phone in german, but those people dont really understand, anything.
to cut a very long story - short. i keep sending my phone to htc to repair. but i am getting it back and its still defective
i just talk to someone from htc in london today. and they tell me to sent it to them for the 4th time. wtf i think by now, i should just get a new one. i mean they try to fix it now for 3 month.
i am getting some repair-report, telling me, "phone tested, works perfect" But its not, i just dont hear anything! the damn speaker is broken. i am out of ideas, and believe i j should just dump the desire & walk away.
Best thing is: HTC argues they only change the phone, if 3 repair attempts fail. but they are not counting the attempts so far, BECAUSE THEY DID NOT REPAIR ANYTHING. incredibly but true, HTC broke the speaker
email from today no.10000
"Hey Ivo, (my callcenter contact)
If the speaker fault is the original fault of device and cant be found from ASP, cm needs to send it again (maybe test with other network provider). As well as we and ASP need proper fault discription whats wrong with speaker...
If you know already that from 3times repair was just one HW fault, NO SWAP possible and you need to deal with cm your self, no need for escalation as no SWAP is under these circumstances possible. Customer needs to send device in again to repair centre with a full fault discription. That’s a normal call centre request:
You also should have told the cm directly, that what he was told from a previous agent is not correct:
"if device will be 3 times repaired, we can escalate cms case and probably will recieve a new phone from us."
Mind. 3 HARDWARE REPAIR and not a NEW Phone, it’s a replacement "neuwaertiges" device...
ESCALATION DECLINED
Click to expand...
Click to collapse
well, shouldn't start a threak without a question.
am i just unlucky or is the htc-support in europe not very good.
And, does anyone have an email adress, because the normal online support proved useless so far
i already asked in german forum but without any result
They must be idiots, sue them! I can't think of any better option atm...
Bring it back to the shop where you bought it. It's european law that the shop that sold you the product should get it fixed. Not you. So that would be my best bet.
Or you could try to fix it yourself, not that hard and not that expensive.
Don't bother. Take it back to the shop and ask for a replacement. Bring over a printout of your e-mail exchanges and proof the phone was already out for repairs multiple times. If I remember correctly, the European law is the item must be replaced if three successive repair attempts fail or the total duration exceeds 30 days, but I could be wrong on that one.
You can go back to your shop and you will get an replacement.
I'm a german user, too, and it's german law, that you only got 2 attempts to fix "a broken thing".
As your phone was tryed to be fixed three times now, you can ask for a new one.
---
German:
Nach 2 erfolglosen Reparaturversuchen hast du das recht auf "Wandlung":
Guten Tag,
sofern es sich um erhebliche Mängel handelt, haben Sie das Recht des Rücktritts vom Kaufvertrag. Eine zusätzliche Frist zur Nachbesserung oder die weitere Einräumung einer Nachbesserungsmöglichkeit müssen Sie dem Verkäufer nicht mehr geben. Die Nacherfüllung seitens des Verkäufers ist mit dem fehlschlagen von mehr als 2 Versuchen gescheitert. Dass die drei Mängel an verschiedenen Komponenten auftraten steht diesem nicht entgegen, es sie sind an völlig abtrennbaren Komponenten aufgetreten, die man rechtlich für sich allein werten muss. Dieses ist hier aber nicht der Fall. Der Rücktritt ist schriftlich gegenüber dem Vertragspartner zu erklären. Empfehlenswert ist die schriftliche Form des Einschreibens aufgrund von Beweiszwecken. Beachten Sie bitte, dass Sie sich einen Nutzungsersatz anrechnen lassen müssen für die Zeit, in der Sie das Notebook nutzen konnten. Zeiten, in welchen das Notebook in Reparatur war, oder in welchen es aufgrund des Mangels nicht nutzbar war, sind nicht anzurechnen.
Click to expand...
Click to collapse
SeToY said:
You can go back to your shop and you will get an replacement.
I'm a german user, too, and it's german law, that you only got 2 attempts to fix "a broken thing".
As your phone was tryed to be fixed three times now, you can ask for a new one.
---
German:
Nach 2 erfolglosen Reparaturversuchen hast du das recht auf "Wandlung":
Click to expand...
Click to collapse
I agree with SeToY , Lennyz1988 & airwave88
By German and EU law they have to take it back when you bring it back to the shop where you bought it.
I had a similar phone with my previous phone and when I couldn't get it fixed, I brought it back to the shop where I got it from and they exchanged it for me. At first they weren't happy about it, but in the end they did it (because they had to do it).
I would do it and see what they tell you. In the end, it just depends how long you've had it. But I can't imagine that you had it for so long.

Amazon.de Release

Hey I've got news from amazon.de today, Galaxy Nexus will ship from 3. to 5. Decembre officially!
Guten Tag,
Wir können Ihnen jetzt den Liefertermin fuer Ihre Bestellung (Bestellnummer #xxxxxxxxxxxxx) vom 15 November 2011 nennen.
Und hier finden Sie den oder die Artikel mit dem jeweils voraussichtlichen Lieferdatum:
"Samsung Galaxy Nexus i9250 Smartphone (11,8 cm (4,65 Zoll), Touchscreen, 5 Megapixel Kamera, Android 4.0) titanium-silber"
Voraussichtliches Lieferdatum: 03 Dezember 2011 - 05 Dezember 2011
Click to expand...
Click to collapse
I have got:
"Voraussichtliches Lieferdatum: 02 Dezember 2011 - 07 Dezember 2011" ...
mhhhh.. could it be that ONE ordered EXPRESS and the other STANDARD maybe
Standard here
deyanp said:
Standard here
Click to expand...
Click to collapse
standard too, shouldnt make a difference anyway since amazon sends preorders always so they will arrive on release date
Anyone thinking the amazon.de batch will NOT have the SAV-ghosting/volume down problem? I don't really believe that it is possible in practice to change the hardware within 10 days, and a software workaround is might be limiting ...
any news on amazon.de orders? ive ordered on the 20th of november, with an estimated despatch day between 5-7 december.. but no news yet. dont know if and how their stocks were affected by last weeks' issues.

[Germany - BulkOrder]Diztronic TPU Case - shipping to Germany

Ok Guys, Orders have been shipped:
Got a few more than ordered.
Will update the list now. If you have already payed and i didnt recognize this please send me a Pm with your transaction number
Kostenübersicht:
Case: ~ 8.50 € // Preis + Importkosten (Mehrwertsteuer+ Gewerbe? + Versicherterversand (40$)
Shipping: 5€ (Maxi-Brief DHL + Einwurfeinschreiben) Brief 1,45 + 3,50 fürs Einschreiben (1-2 Cases)
Abholung im Raum Köln möglich!!
// E: Thank four your regard I make a list with the orders:
PayPal: [email protected]
I'm in! We need 8 more people!
Tapatalked with my Nexus5 (AKA The Hammerhead)
dsmpampis said:
I'm in! We need 8 more people!
Tapatalked with my Nexus5 (AKA The Hammerhead)
Click to expand...
Click to collapse
I am also in! :good: | Bin dabei! :good:
Great, thought there would be demand
Calculation is pre-sheduled, have to look out for Shipping fees, and importfees.
----------------------------------------------------------------------
Gut, dachte mir schon das eine gewisse Nachfrage besteht.
Die Kosten sind vorauskalkuliert, muss schauen wie viel der Versand kostet (nach Deutschland) habe mal um die 35 angegeben und warte auf eine Antwort. Evlt auch noch Zoll, hoffe aber das Diztronic das übernimmt.
Daniel
PS: wann geht die CAPTCHA Kontrolle weg? ^^
IIf you're able to order another color, I'm in :fingers-crossed:
-> "Diztronic High Gloss Clear (Frosted Matte Inside) Flexible TPU Case for LG Nexus 5 - Retail Packaging"
A black and a white one for me please
what colours are available?
balu_baer said:
IIf you're able to order another color, I'm in :fingers-crossed:
-> "Diztronic High Gloss Clear (Frosted Matte Inside) Flexible TPU Case for LG Nexus 5 - Retail Packaging"
Click to expand...
Click to collapse
merhans said:
A black and a white one for me please
Click to expand...
Click to collapse
I contacted tpu-cases.com there are the black and the purple ones listed. I will mail and update if I got an answer.
Black and purple should be sure.
Daniel
Hi,
I need one Too. :fingers-crossed:
Greetz from Berlin
Sounds good. I would like to buy a purple one.
Gesendet von meinem SGPT13 mit Tapatalk 4
Please count me in for a black one or another color.
I'm from Munich.
im in as well (stuttgart)
A black one for me. :good:
or not...
I will collect until saturday 14.
Could you please list your demand like this:
Username:
Quantity: (color)
Example
NobodyNexus5
1 Black
1 purple
ena
List:
Jan2011
1 Black
Count me in. (near Stuttgart)
Shadow_2k
1 Black
1 Purple
Gesendet von meinem XT1032 mit Tapatalk
swifty112
1 Black
never mind please delete
Calubren
1 Black
Gesendet von meinem Nexus 5 mit Tapatalk

Survey aboout display clouding P8000

Hi guys
Despite I really like my phone, I've found that it has little bright spots on the right side of the screen in a line. I've seen somebody to mention it's called display clouding, and I am wondering, if you have this problem too. I am thinking if i should send it back to elephone, cause it may get worse, or just keep it, because it's probably because of bad quality of LCD panel. I've seen many chinese phones have it.
How to check if your phone has these clouds:
set brightness on maximum
open as white screen as possible (internet browser for example)
carefully check for brighter spots
Thanks for reply!
I have this also, heard many other people have aswell. I brought mine 2nd hand on ebay so do not have the option to send it back, for the 3 months ive had the phone it has not got worse though.
Little brights spots does not sound like clouding. Can you post a photo?
DeeKay773 said:
Hi guys
Despite I really like my phone, I've found that it has little bright spots on the right side of the screen in a line. I've seen somebody to mention it's called display clouding, and I am wondering, if you have this problem too. I am thinking if i should send it back to elephone, cause it may get worse, or just keep it, because it's probably because of bad quality of LCD panel. I've seen many chinese phones have it.
How to check if your phone has these clouds:
set brightness on maximum
open as white screen as possible (internet browser for example)
carefully check for brighter spots
Thanks for reply!
Click to expand...
Click to collapse
Same here, but I don't care that much.
When it will get worser I simply by a new replacement panel.
As long the other parts of the phone ar working ok, everythings fine.
Don't forget it is a china budget phone. I'd never expect any wonder. And cmpared to my previous smartphones, Xperias, Motorolas and HTCs this phone makes a good job and is a good deal.
Cheers
-Tiz- said:
Little brights spots does not sound like clouding. Can you post a photo?
Click to expand...
Click to collapse
I have taken this photo from the elephone forum, thankfully mine is not as bad as this. But gives a good indication of the problem many of us are facing.
This streak of light looks horrible indeed. No such thing on my phone. Just minor ununiformities aka clouding (not worth talking about).
Well, maybe I am just lucky, but so far I had my phone since October and no clouding in my display. How exactly does this happen? Can it get worse over time?
Mine also has this problem, unfortunately cloudings in background light placed in a line and quite visible all time, and it is getting worse. So I've bought a new display from Ali, hope it will fare better.
The only thing I have to mention is on the bottom of the screen there is some darker clouding.
Like there are some "small black clouds" coming up from the bottom of the screen :/
And since I am new here I can't post outside links to show you that.
Same here
Enviado desde mi Elephone P8000 mediante Tapatalk
Same thing for my phone, buyed on november. First one clouding coming up now now problem is growing
Well, turns out you guys were right
Now my P8000 has a white line as well..pretty much like the one on the picture.
I have also this problem. I have bought my phone on aliexpress from elephonestore. this is what they say.
me: Hallo, i have a problem with my screen. I have a clouding effect. I have upload a video. On the videos it does not looks bad, but in real, the clouding effect is always visible and really disturbing.
here is the video
https://mega.nz/#!EshVgaDL!zr6qykHOml8rNnbZ6GdxGs_L2Z37HdXlED5AYvdJGLI
thanks, O. Tokar
elephone: hi,friend,we have checked your video, it is the problem of the screen,has long white line light , but normally if you want to repair, it need to change a new screen for it, if you change it, then you need to pay for it.
me: ok, i unterstand. but i thought this can be fixed for free because of the one year warranty from elephone, since the Problem was not caused by me.
elephone: hi,friend, for this questions, we checked it exactly from elephone service center, and if change new screen, it need to pay for it, like battery or screen, they are not under the warranty, just can fix free,cannot change free.sorry friend, we had tried best to help you.
Ok, the next Phone is no Elephone....!
This is in Germany clearly a reason for a complaint.
Have you ever written to the "Repair Service" in Bruchsal?
Das ist in Deutschland ganz klar ein Grund für eine Reklamation.
Hast du mal den "Repair-Service" in Bruchsal angeschrieben?
Baron1971 said:
Ok, the next Phone is no Elephone....!
This is in Germany clearly a reason for a complaint.
Have you ever written to the "Repair Service" in Bruchsal?
Das ist in Deutschland ganz klar ein Grund für eine Reklamation.
Hast du mal den "Repair-Service" in Bruchsal angeschrieben?
Click to expand...
Click to collapse
i don't have contact the repair service, but i think that they wouldn't repair for free. this is just a repair service with official parts from elephone, not a official elephone support.
ja in deutschland ist das keine frage, aber in china denken sie sich wohl was anderes....
pitrus- said:
Mine also has this problem, unfortunately cloudings in background light placed in a line and quite visible all time, and it is getting worse. So I've bought a new display from Ali, hope it will fare better.
Click to expand...
Click to collapse
Can you post the link where you bought the replacement panel? How much? Any tutorials how to change it?
lenovop780 said:
Can you post the link where you bought the replacement panel? How much? Any tutorials how to change it?
Click to expand...
Click to collapse
i've read on the official elephone forum, that someone has also replaced the panel. but the clouding came again after some weeks. this is not a fault of the lcd panel, its an engineering fail.
dr_root said:
i've read on the official elephone forum, that someone has also replaced the panel. but the clouding came again after some weeks. this is not a fault of the lcd panel, its an engineering fail.
Click to expand...
Click to collapse
I've met with a mobile technician and he told me it's actually vapour. In a branded phone, they use a good gel beneath the amoled screen - something which is not to be found in these chinese mobile phones.

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