Develop Bugs

htc desire not rooter white screen error

Hello There!
I have a desire without root access and i have the problem with the white htc screen with the logo... i got it after i tried to install an OTA update yesterday night (i dont remember exactly the version no.)... i tapped on install, phone rebooted and now i s*cked up with the logo... okay, i tried to remove and back the battery, still the same... after that i tried without sim, without memcard nothing happened... after that i tried hard reset with vol.down+pow, erease all data nothing happened... wtf, is it bricked by an official update?! its non-contract phone.
please if you can, help me.
Roland

Run the official RUU manually while your phone is connected via your PC.
You should be able to download it from here via shipped-roms.com
EDIT: Ah.. just read what you mentioned about it being stuck in a bootloop.
Once you download the RUU, like to your Desktop, power off your phone (pull out the battery, and put it back in) (this will switch off your phone)
Hold volume down button. and while holding it press the power button. When the white screen (Bootloader) appears that means you are on the right track (if it doesnt, do the same thing again, power off your phone, and try again)
Now plug in your phone to your pc. (With usb cable) and on the phone it should say HBOOT USB PLUG (white letters with blue background behind the letters)
Press Power button again. Just a short press)
Now there should be "FASTBOOT USB" (white letters with red background behind the letters)
Don't touch the phone anymore
On your PC, start the file you downloaded, and follow the on screen instructions. This installation will take some time, like 15minutes.

thanks for the help, it worked well! after installing the official rom it is booting again. Thanks!

hrace said:
thanks for the help, it worked well! after installing the official rom it is booting again. Thanks!
Click to expand...
Click to collapse
Ok, no problem. Thanks for the response.

I have same problem but when i run the update it completes but goes back to the htc screen and stays there.

Help - blank screen and cannot access boot menu

A friend has asked me to look at his Wildfire, he said it was updating the Market and then blank screened. Since then it will not turn on, vibrates, then nothing.
I suspected screen (replaced a few wildfire ones now) but no sign of life from touch buttons, volume key, etc - so suspect it is bricked.
Tried to flash it with RUU but the phone will not go into the boot menu via volume down & power on. I've tried numerous times and it went into boot menu once, but you could not select anything, no keys working.
Hooked up to laptop and laptop could see it, but when you try to run the RUU you get Error 170, probably becaused it's not actualy in USB Boot mode.
Has anyone seen this? Any other tricks to get it into boot menu? Anything I can run from laptop or SD card to force it into a recovery or boot menu?
This is a stock ROM phone, not modified at all.
Any help much appreciated*

I have a way but I cant remember it lol
If I can remember when I get home, i'll re-post.

OK, cool
Made slight progress today, even though I had the boot menu come up once yesterday, but no response from keys, I did notice that even though I was trying to access boot menu, it was actually acting like it was in the menu, just blank screen, i.e. if I held power button afterwards I got no vibration, but if I did pull battery and hold power, I did, as if it was booting up.
I wonder if in actual fact the screen is dead, but also there is a software hang up, as if display was dead, you would still be able to swipe the screen, get touch keys to light up when pressed, etc.
Anyway, so I went into boot mode, blank screen, pressed power anyway which would be FASTBOOT - right?
Hooked up to PC, ran an RUU and it connected OK, went through process but failed on ID, because the phone has a T-Mobile ROM and I was trying to flash with non-branded one.
So I either need to find a T-MOB UK RUU, I found one but it wouldn't run, or I need to create a goldcard (can I do that with a semi bricked device?) and go down that route.
Either way, I'm pretty sure the LCD is dead, so for the sake of £7.50 I'll replace that first, even if it has got further issues, having a working LCD will help!!

yeah get the screen fixed first.
you will only have to fix the screen later and the hassle of trying to fix a phone with broken screen, to have to have it fixed later anyway isnt really the most logical way of doing things

Desire Z wont power on :(

Hey guys,
Running ILWT CM7. Flashed about two weeks ago. My phone has been working fine except for the past few days where it's been constantly freezing, requiring a battery-out and turn on, and rebooting on it's own.
Last time it froze, I removed the battery and turned back on, and it got to the "htc" logo and froze. After ~25minutes, I took the battery out and tried again.
Phone seems completely dead, won't respond to power on, volume down and power on, no lights come on when charger cable is plugged in. When USB cable is plugged in and no buttons or anything on the phone is pressed, my laptop attempts to install drivers.
Tried leaving battery out for 30minutes and trying again, but no luck.
Any suggestions?
Cheers!

Stuck in RUU mode?
Kaph said:
Hey guys,
...
Last time it froze, I removed the battery and turned back on, and it got to the "htc" logo and froze. ...
Phone seems completely dead ... When USB cable is plugged in and no buttons or anything on the phone is pressed, my laptop attempts to install drivers.
... Any suggestions?
Cheers!
Click to expand...
Click to collapse
Looks like your phone is stuck in RUU mode.
In RUU mode you see the silver "HTC" logo as long as your phone is connected to your computer with an USB data cable. No charging lights will show in this mode.
You can use the following command to boot your phone to Android:
Code:
fastboot oem boot
When that does not work, because your partition table or system partition might be corrupted, then you would have to use the correct RUU (Rom Update Utility) for your phone to get it back to a working state.
When you have a bricked internal memory chip (emmc) than nothing will work properly to restore your phone to normal working conditions.
In the case you have an engineering HBOOT you could boot a ROM from SD card, but that is a far shot.
Best regards,
Catherall

catherall said:
Looks like your phone is stuck in RUU mode.
In RUU mode you see the silver "HTC" logo as long as your phone is connected to your computer with an USB data cable. No charging lights will show in this mode.
You can use the following command to boot your phone to Android:
Code:
fastboot oem boot
When that does not work, because your partition table or system partition might be corrupted, then you would have to use the correct RUU (Rom Update Utility) for your phone to get it back to a working state.
When you have a bricked internal memory chip (emmc) than nothing will work properly to restore your phone to normal working conditions.
In the case you have an engineering HBOOT you could boot a ROM from SD card, but that is a far shot.
Best regards,
Catherall
Click to expand...
Click to collapse
Thanks for the help
When plugged in with the USB cable -> computer, I still get no response from the phone itself. Screen doesn't turn on, still seems dead. My laptop still says "Installing device driver software" to no avail, and phone is still dead. No lights, screen is off, nada. As though it was powered-off.
ADB Devices lists nothing, and fastboot oem boot hangs on <waiting for device>.
Am I out of luck? I could send the phone off for repair, but as I'm rooted I think warranty is void.

Remarks
Kaph said:
Thanks for the help
My laptop still says "Installing device driver software" to no avail, and phone is still dead
ADB Devices lists nothing, and fastboot oem boot hangs on <waiting for device>.
Am I out of luck? I could send the phone off for repair, but as I'm rooted I think warranty is void.
Click to expand...
Click to collapse
Windows seems to need a driver installation for using fastboot. Did you try to automaticall install device driver software? Have you installed HTC sync on your Windows computer?
When your device does not respond at all, and even refuses to connect in fastboot, then nobody can tell that you have been rooted.
Best regards,
Catherall

Sounds like your EMMC is fried, as of now I don't think there's a solution other than sending it back. Many say HTC accept and fix it even though it is s-off
Sent from my HTC Vision using XDA

did you get this worked out? i had a similar problem, ended up booting into fastboot by holding the trackpad and the power button, then just selected reboot and my phone powered on like nothing had happened, i was running the same rom.

Hey, did you alreasy tourned your phone to the fastboot mode?
Or does your device still have a black screen during boot?

I rooted this phone and when I was done trying S-OFF, phone would not respond to anything. It would only blink the orange notification light when I pressed Power and Vol+, or it would stay steady green with both Vol keys and Power. But the phone screen would never turn on. So after trying for hours to figure it out. I finally took the battery off, plugged the phone held pressed the power button and then put the battery in place the phone finally turned on and it worked. I turned the phone off again and it was doing the same issue. So I did the same step but this time with power and vol- to get in the bootloader and changed the hboot version to Desire Z. After that phone works perfectly, turns on and off with out any issues.
I did have to try the trick a couple of times idk why but it would work once in a while not everytime i tried it. Hope this helps anyone who also ends up with a similar issue.

[Q] My HTC Desire doesn't unlock...! Please help

Hi,
I've locked my phone yesterday and I've found a problem that doesn't let me unlock the device. I couldn't unlock and reboot the phone, so I took off the battery and placed it on and started up the phone. It freezed again on the unlocking. Tried this a couple of times - same problem. It has no wallpaper, the SD card reacts very slowly, the network also, and the screen doesn't turn off by itself if you don't do it so. Sometimes I can't even answer a call, it shows somthing like "Application not responding. Wait/Force close". I doubt it's the HTC Sense broken down or something similar. Please help me, I need my phone very quickly!
P.S. The phone is NOT rooted
Thanks!

kdervisov said:
Hi,
I've locked my phone yesterday and I've found a problem that doesn't let me unlock the device. I couldn't unlock and reboot the phone, so I took off the battery and placed it on and started up the phone. It freezed again on the unlocking. Tried this a couple of times - same problem. It has no wallpaper, the SD card reacts very slowly, the network also, and the screen doesn't turn off by itself if you don't do it so. Sometimes I can't even answer a call, it shows somthing like "Application not responding. Wait/Force close". I doubt it's the HTC Sense broken down or something similar. Please help me, I need my phone very quickly!
P.S. The phone is NOT rooted
Thanks!
Click to expand...
Click to collapse
You will lose all your data by doing this.
Boot into the bootloader (power off, press and hold volume down, press and hold power).
Wait for some green writing to appear and then disappear (about 7 seconds).
Use the volume down button to navigate to "clear storage", then press power.
Once this is done, reboot the phone and hope for the best.
----------------
If this doesn't work, make a goldcard (google how to) with any other android phone you may have, insert the goldcard in your desire
download the latest WWE RUU (look on resources in my guide)
boot into fastboot mode (hold back & power) and plug it in via USB to your PC
Run RUU.exe and do not touch the phone til it completes.

bortak said:
You will lose all your data by doing this.
Boot into the bootloader (power off, press and hold volume down, press and hold power).
Wait for some green writing to appear and then disappear (about 7 seconds).
Use the volume down button to navigate to "clear storage", then press power.
Once this is done, reboot the phone and hope for the best.
----------------
If this doesn't work, make a goldcard (google how to) with any other android phone you may have, insert the goldcard in your desire
download the latest WWE RUU (look on resources in my guide)
boot into fastboot mode (hold back & power) and plug it in via USB to your PC
Run RUU.exe and do not touch the phone til it completes.
Click to expand...
Click to collapse
Well thanks man for the work, but I'm kinda n00b at all these phone system stuff, is there any other way that has less consequences than this, I mean, no losing all the data stored?

no, not without a properly functioning device.

Just another person who has Hard Bricked his M8

Hello Everyone
TL;DR Screen doesn't come on at all, battery led only flashes while it is rebooting (More details below), and When plugged in to my windows pc, a bunch of "Local Disk Found" pop up, some of the volumes I can access, most I cannot.
I have searched and searched the internet the past 24 for solutions, and have yet to find one. So imma walk you through what led up to the issue, as well what solutions I have tried.
Yesterday while I was trying to update my rom, I ended up getting stuck in what I thought was a boot loop. I then decided to hard reset my phone and go into recovery in hope to try to reinstall the rom. To my surprise, I could not access the internal sd card in the phone. Data was unmounted in the "Mount" settings and I could not what so ever remount it. After this I tried to side load it, but to no avail.
In response to all my attempts to fix the phone at that point, in frustration, I just said "**** it" and went into factory reset in the bootloader. This is where the hard brick happened. At this point, the screen would not come one, and the battery led was not lit when plugged in. I tried letting my phone charge over night and then, tried the "Battery Recalibrate method". I then tried the "Hold Pwr + Volume up for 10 seconds, then Power + volume Down until you access the bootloader"
After that, I then thought that the firmware was corrupted, so I tried to see if I could push an img to the phone, however fastboot does not see the device. I tried RUU, it does not see the device. I tried the HTC Unbrick method by Dexter that required me to install ubuntu and do some things in terminal, that also did not find the device. And here I am stuck. One thing unique to my situation that I have yet seen reported in the countless threads I have searched, is that when I plug my phone to my pc, a large amount of disk drives are found. Most of them are not accessible, but there are a couple that I can go in and see files for. Windows asks me if I want to format the ones I can't access. When hooked to my pc, I tried the the Power + volume button combinations, the only thing that seems to happen off of this is that my phone seems to reboots, and the battery indicator briefly shows.
Anyways, this is all I can remember. Any help would be GREATLY appreciated. I don't really think it is a hardware related issue since my phone does somewhat boot. However it seems it can't get to a bootloader what so ever.

Try holding power and vol up for a long time, like a minute or more. Try with and without charger attached, and after sitting on charger overnight.
If the bootloader is intact, the phone is likely not truly bricked (recoverable). And I don't see how you could have damaged hboot by the actions you mentioned.
What is the phone's original CID (carrier version) and are you s-on or s-off?

redpoint73 said:
Try holding power and vol up for a long time, like a minute or more. Try with and without charger attached, and after sitting on charger overnight.
If the bootloader is intact, the phone is likely not truly bricked (recoverable). And I don't see how you could have damaged hboot by the actions you mentioned.
What is the phone's original CID (carrier version) and are you s-on or s-off?
Click to expand...
Click to collapse
Verizon is the carrier version, and I am s-off.

Held vol + up for 5 minutes both with and without the charger. One time with the charger into my computer, and another into the wall. When it was in my pc, I can tell its doing nothing but rebooting over and over by the notification sound, and the constant "Found new disk" notifications I got. However still no luck, no screen turns on, no sign of hboot. I'm hoping to have some luck after leaving it on charge overnight and trying again.

TheBizkit said:
Held vol + up for 5 minutes both with and without the charger. One time with the charger into my computer, and another into the wall. When it was in my pc, I can tell its doing nothing but rebooting over and over by the notification sound, and the constant "Found new disk" notifications I got. However still no luck, no screen turns on, no sign of hboot. I'm hoping to have some luck after leaving it on charge overnight and trying again.
Click to expand...
Click to collapse
So still nothing after leaving it on charge overnight and I held vol + up for about 5 minutes. Things seem grim.

I think the proper thing to do when you discovered internal storage was not mountable, would have been to use the TWRP option to format internal storage (in Advanced Wipe options).
But now I'm baffled as to what happened that would have rendered the phone unable to boot into fastboot mode. Fastboot won't recognize the device if you can't boot into fastboot mode, which leaves use kinda stuck.
So you didn't try to flash anything during the course of all this troubleshooting?

What you did - "Hold Pwr + Volume up for 10 seconds, then Power + volume Down until you access the bootloader" is totally wrong
I used to get this bunch of local disk pop-up and this is how I get out the problem
Connect the device to pc, you can hear notification sound on pc that device is connected. Ignore all those bunch of local disk pop-up
Press & hold both power button & volume up button until you hear another notification sound that device is disconnected from PC (that's the indication that device is restarted)
Release both power & volume up button and quickly press & hold volume down button (only this one button)
This should get you on bootloader

redpoint73 said:
I think the proper thing to do when you discovered internal storage was not mountable, would have been to use the TWRP option to format internal storage (in Advanced Wipe options).
But now I'm baffled as to what happened that would have rendered the phone unable to boot into fastboot mode. Fastboot won't recognize the device if you can't boot into fastboot mode, which leaves use kinda stuck.
So you didn't try to flash anything during the course of all this troubleshooting?
Click to expand...
Click to collapse
No, nothing was flashed except the original Rom update that got this snowball rolling (Not saying its the roms fault, most likely mine).
ckpv5 said:
What you did - "Hold Pwr + Volume up for 10 seconds, then Power + volume Down until you access the bootloader" is totally wrong
I used to get this bunch of local disk pop-up and this is how I get out the problem
Connect the device to pc, you can hear notification sound on pc that device is connected. Ignore all those bunch of local disk pop-up
Press & hold both power button & volume up button until you hear another notification sound that device is disconnected from PC (that's the indication that device is restarted)
Release both power & volume up button and quickly press & hold volume down button (only this one button)
This should get you on bootloader
Click to expand...
Click to collapse
This is the one combination I forgot to mention in the op, sorry for that.
But I have tried this, before and after your post, still no luck.
If it worth mentioning, I can just hold power + down and it still reboots over and over. As well as just power. As a matter of fact, all button combinations reboot the phone over and over.

TheBizkit said:
If it worth mentioning, I can just hold power + down and it still reboots over and over. As well as just power. As a matter of fact, all button combinations reboot the phone over and over.
Click to expand...
Click to collapse
I thought the screen was dead? If so, how do you know its rebooting?

redpoint73 said:
I thought the screen was dead? If so, how do you know its rebooting?
Click to expand...
Click to collapse
By it constantly connecting and disconnecting from my pc. If that doesn't mean its rebooting, then I guess I'm mistaken.

TheBizkit said:
By it constantly connecting and disconnecting from my pc. If that doesn't mean its rebooting, then I guess I'm mistaken.
Click to expand...
Click to collapse
Well, it might mean that.
If it in fact is rebooting over and over on its won, simply holding the vol down button for a long time, should put you into bootloader (on the next reboot "cycle"). Again, assuming it is in fact rebooting, and that bootloader is intact.