Hi
Had no problems until today with using stock email app to connect to my work email. Today I can recieve emails but can't send any they just sit in outbox. Keep getting error message "exchange services stopped working" before I contact work IT ( who will probably say as its a none work device we can't help) I thought I would try here. I have my personnel email on another app and that's sends OK. Thamks
Related
Another Exchange-related bug. Any ideas?
A couple of users are finding that emails they've sent from the Desire are remaining in the outbox and the recipient is getting multiple copies of the email. For example, my boss sent me a meeting invite just before the weekend and he was slightly aggrieved to have received 50 copies of my acceptance, come Monday!
I had noticed that my acceptance was stuck in the outbox and had attempted to sync many times before I just deleted the outgoing item in disgust. Well it turns out that the mail app was sending okay but not deleting once sent.
This is happening with ordinary message replies too. I have not yet discovered a common theme. Anyone else had similar problems?
This is happening with Exchange 2003 SP2.
Just bumping this back to the front page... I wonder if we could do with a sub-forum for email issues?!
Hi Rob - SouthBarn back again. I am having very similar problems. Can receive but can't send. Emails are stuck in outbox and I get multiple "cannot send" notifivations. Don't actually get the multiple sends though?
Thought I'd solved the earlier problem by deleting and re-instating the acount on the Desire, but that dodn't work this time around.
I also have Exchange Server 2003 R2. Driving me nuts! Orange UK don't seem to be able to help.
Also have intermittent data connctions problems. Have tried the Modaco APN settings but they don't seem o help with the connection. If anything its worse.
Southbarn again. Just noticed a very small discrete error messeage on the desire if you try to force a sync on the following page:
(menu button) > settings > Accounts & sync >Exchange Active Sync
If hit the "sync now" button and it fails to send an email (which is does!) there is an error message just above the "sync now" button:
"there were some socket errors while connecting to the server"
This is a clue but how to resolve...?
Sounds like a protocol error - probably another poor implementation by Google/HTC.
I'm trialing TouchDown - so far so good.
Outbox now working - why?
Wierd thing happened. I downloaded Touchdown as you had done to see if there was a way out of the problem, and lo and behold, the Exchange Active Sync app start working again - an email that had ben sitting in my outbox for days suddenly became sent. Coincidence?
Still working 24hrs later on both apps on wifi and 3G
Will continue to monitor and report.
Would like to know what is going on. Would prefer the on board app to work properly than use 3rd party.
bump - same issue here
Cyclone55 said:
bump - same issue here
Click to expand...
Click to collapse
The (non-free) Touchdown Exchange client does not have this problem. I don't know if HTC or Google is planning to fix the fault in the stock mail app any time soon.
I have set up Exchange on my EVO and I am having an issue sending emails. Every time I try to send a new email, I got an error on the phone "Unable to send mail" and the email goes into the Outbox.
This is where it gets weird. The email does actually get sent, but it's sent 5 times. The really strange thing is that if I reply to an email I already have, it works fine with no errors. Everything else works perfect (Contacts, Calendar,polling, etc..)
I downloaded Moxier Mail to test that. Moixer mail sent the new emails with no issues so I think this has something to do with the HTC Mail app.
When I first got the phone this seemed to to work fine. I noticed this issue after I installed LockPicker. I uninstalled Lockpicker, but was still having a problem. With no other option, I did a hard reset and just setup exchange, but still got the error so I don't think lockpicker is the issue.
Any help would be awesome!
(By the way, I work for a company with 13,000 employees and they don't support Android so I can't do anything on that side)
Have you tried deleting the account from the HTC Mail App and then re-adding it? I've found every once in a while (when I was trying out the Eris) that it gets flaky and the easy fix is just to delete the account and re-add it.
Thank you for the suggestion, but I have tried that a couple times with no luck. As I mentioned, I even tried a hard reset and still got the error.
Is the email server actually an exchange server? Mine is a zimbra server and has a known issue with HTC exchange mail. This is being fixed in the 6.07 server update that rolls out in a couple weeks. Till then I've disabled email sync on the zimbra/exchange account and am using IMAP for email.
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I use the email client with POP3 service so that it doesn't delete it off the server and I can then receive it on my laptop. Ever since the Epsilon breach I have been getting a junk mail message that I delete but when I refresh, the message reappears. It even reappears as the its already been read and not in bold. If I pull the messages off the server with my laptop (which does delete them upon download) it goes away. Anyone have a clue as to what could be going on?
bump
bumpity....
hello,
a week before i tried to send a long email using a slow connection, so it ended with an error "unable to send email". i think it was a timeout of my mailbox.
what i did then was, that i removed that email from the outbox by moving it to the inbox and then deleted it.
since then i get the notification error message "unable to send email, the account setting is incorrect" every time i reboot or turn on the phone.
the receiving and sending of emails works perfect, only this notification is my problem
how can i get rid of that???
many thanks
Is it just me or are any other hot mail users having problems using the hotmail app or setting up hotmail in exchange activesync. Activesync worked fine for awhile with push mail but all of a sudden it will give me a "failed to create account error" and the hotmail app gives me an internal error when trying to log in. I can log onto hotmail on my pc with no problem.
Mine works, but its delayed. I got the message you're talking about and it ended up being all good a minute later and sent my message.
I personally just bookmarked my hotmail in the browser. Its fast enough in there and actually deletes the messages.