Develop Bugs

[Q] IMEI Number issue

I have bought HTC one x on monday. but it has got heating and lagging issue when I called in customer care then they asked IMEI no but both IMEI in the system info and on the box are different.
In device it displays 004999010640000.
First of all I don't know rooting or any custom Rom kind of thing. I'm currently using stock HTC sense 4.0.
Please someone get me out of this problem.
What I have to do now for claim the warranty?

Looks like a IMSI and not IMEI ..Please recheck ...and what sort of heating issues u toking abt ? While playing games the area around camera tends to get a bit heated ..Its Normal ...

I have this no by pressing *#06#
And my phone sometimes goes upto 55 while charging.
Yesterday it began to heat without using it and battery goes 74-9%.
And it restarted 4 times.
But how I claim warrenty with different IMEI.
Thanxx

Your baseband is corrupt or has been tampered with. That TAC prefix is a test one that shouldn't ever appear on a retail HTC.
All you can do is talk to HTC customer service and whoever you bought the phone from and give them the IMEI off the box whilst also explaining that the phone IMEI isn't valid.

But I m using custom HTC sense 4.0.
I never installed any Rom or something.
But retailer downloaded ics launcher,win7 launcher;and apple mac launcher .
Is it the reason for this ?
If it is then I have to talk with retailer.

deepkag said:
But I m using custom HTC sense 4.0.
I never installed any Rom or something.
But retailer downloaded ics launcher,win7 launcher;and apple mac launcher .
Is it the reason for this ?
If it is then I have to talk with retailer.
Click to expand...
Click to collapse
If you've not installed a custom firmware then there is no chance you broke it yourself. Regular apps can't alter it at all.
You'd need to have the bootloader in S-OFF mode or alter the RIL in your firmware to make it report that number.
The TAC for the One X is 35918804 so your IMEISV will be 35918804xxxxxxx.

IMEI on the box is exactly this kind....but on device its different.
& what is bootloader s-off mode ??please reply because I'm new in android field.

deepkag said:
IMEI on the box is exactly this kind....but on device its different.
& what is bootloader s-off mode ??please reply because I'm new in android field.
Click to expand...
Click to collapse
The bootloader in HTC devices usually prevents you from using custom firmware and altering the baseband. S-OFF = Security off = The ability to alter everything in the phone including the baseband.

How to check s-mode is off or on ??

I have issues due to overheating also...like accelerometer and keyboard not working sometimes after restarting device and front camera is very noisy photo looks like thousand of ants running on the face and distortion also.
But I can't claim the warranty due to this different IMEI no....

Who/where did u buy the phone from and maybe you can send it back under the cooling off period. If the imei number is wrong just explain that it was how your phone came! Btw, you haven't accidently swapped with another one X Have you? My wife and I did that when we ordered matching HTC desires.
Hope this helps a little
Sent from my HTC One X using xda premium

I have bought it from a retail store in India.
It's new and I didn't swap it till now.
But still I have got this defected piece.

Tiersten said:
The bootloader in HTC devices usually prevents you from using custom firmware and altering the baseband. S-OFF = Security off = The ability to alter everything in the phone including the baseband.
Click to expand...
Click to collapse
How to check it is on or off ??
Please tell me.
I'm really worried about this issue.

Sounds like someone has played with. it in the shop.
To check for S-OFF turn the phone on whilst holding volume down key and report back the infor seen on the screen.

I once got a xperia, the first to come out. It had been opened and returned. They assured me it was ok and was the last one left in the shop (o2) . I really wanted it there and then so I took it. It had issues so I returned it and got a desire from the 3uk shop in stead.
Not sure what consumer rights are like in India but I say return to shop and at least get the phone swapped. I find it helps to go when the shop is busy, they will soon return your phone while they are trying to sell more.
Let us know how you get on.
Sent from my HTC One X using xda premium

Sure...I will post after visiting the shop.
Thanxx.

pls look in the back side of the sim tray

Hey everyone its a miracle or something .
Today, at noon my phone restarts automatically 5 times and keep restarting till battery is completely drained but and its overheats to 62 degrees.
Then after when I restarted and check IMEI then I was shocked to see that it was same as on the box.
I don't know why this happened.
I'm not joking...its true.
And now I have to think about issues only.
How it is possible to change IMEI automatically ??

deepkag said:
Hey everyone its a miracle or something .
Today, at noon my phone restarts automatically 5 times and keep restarting till battery is completely drained but and its overheats to 62 degrees.
Then after when I restarted and check IMEI then I was shocked to see that it was same as on the box.
I don't know why this happened.
I'm not joking...its true.
And now I have to think about issues only.
How it is possible to change IMEI automatically ??
Click to expand...
Click to collapse
Take it back still. Your phone is still faulty and never should have done that.

deepkag said:
Hey everyone its a miracle or something .
Today, at noon my phone restarts automatically 5 times and keep restarting till battery is completely drained but and its overheats to 62 degrees.
Then after when I restarted and check IMEI then I was shocked to see that it was same as on the box.
I don't know why this happened.
I'm not joking...its true.
And now I have to think about issues only.
How it is possible to change IMEI automatically ??
Click to expand...
Click to collapse
Get it replaced bro.... and if the customer service executive from HTC denies, get to the manager or EMAIL them... but get it replaced, probably try first in the shop from where you bought it...

[HELP] My Note 2 just died ! by it's self ....

I've searched and read about this SDS thing ,and i think my phone just had one :crying:
basically it was lying on the table for a few minutes , then i picked it up and tried to start the screen, but nothing happens !
battery removed , charging , sim/sdcard removed ,recovery/download mode didtn show up neither , ALL DID NOT WORK !!!!
its just stuck and wont start up. and it shows that blinking red light near proximity sensor.....
it was perfectly fine a few moments ago but now its just dead.. i am non rooted on stock 4.1.1.
any suggestions please, really in need of the community help now ? :crying:
i've read that in 4.1.2 they fixed it , so is there a way to flash thru Odin while its dead already??
thx

If it IS an SDS, then it's dead and gone. No way to recover. You'll have to send it back to Samsung and they're replace the motherboard. Take your SD card out before you send it.

How do i know it is an SDS ? is there any other specific symptoms that i missed out ?
so far ,nothing worked trying to revive it , black screen with that flashing red (proximity sensor) when i press power or plug it in :crying: .

Did you root it? If not, you can send it back to Samsung for repairs.

Which custom ROM / Kernel were u using before it died ?
Did the kernel has fix for SDS ? like Perseus kernel ?
The recovery your using has SDS fix too ? tell us these details with versions included.

Goodm7sn said:
How do i know it is an SDS ? is there any other specific symptoms that i missed out ?
so far ,nothing worked trying to revive it , black screen with that flashing red (proximity sensor) when i press power or plug it in :crying: .
Click to expand...
Click to collapse
Yup, that's an SDS alright. All of them have the same symptom once dead. Time to call Sammy.

n4naveen said:
Which custom ROM / Kernel were u using before it died ?
Did the kernel has fix for SDS ? like Perseus kernel ?
The recovery your using has SDS fix too ? tell us these details with versions included.
Click to expand...
Click to collapse
He already said he was running stock 4.1.1
Sent from the mighty Note II.

Goodm7sn said:
I've searched and read about this SDS thing ,and i think my phone just had one :crying:
basically it was lying on the table for a few minutes , then i picked it up and tried to start the screen, but nothing happens !
battery removed , charging , sim/sdcard removed ,recovery/download mode didtn show up neither , ALL DID NOT WORK !!!!
its just stuck and wont start up. and it shows that blinking red light near proximity sensor.....
it was perfectly fine a few moments ago but now its just dead.. i am non rooted on stock 4.1.1.
any suggestions please, really in need of the community help now ? :crying:
i've read that in 4.1.2 they fixed it , so is there a way to flash thru Odin while its dead already??
thx
Click to expand...
Click to collapse
i mean this SDS warning was all over the place, im surprised you werent aware that it was highly recommended you upgrade to 4.2.1 or above to avoid this very issue since you seem like an active xda participant.

Goodm7sn said:
I've searched and read about this SDS thing ,and i think my phone just had one :crying:
basically it was lying on the table for a few minutes , then i picked it up and tried to start the screen, but nothing happens !
battery removed , charging , sim/sdcard removed ,recovery/download mode didtn show up neither , ALL DID NOT WORK !!!!
its just stuck and wont start up. and it shows that blinking red light near proximity sensor.....
it was perfectly fine a few moments ago but now its just dead.. i am non rooted on stock 4.1.1.
any suggestions please, really in need of the community help now ? :crying:
i've read that in 4.1.2 they fixed it , so is there a way to flash thru Odin while its dead already??
thx
Click to expand...
Click to collapse
I'm afraid I am on the same boat as you and bad news is they will boot it in download mode and find that the firmware will read 'custom' which means they think you might have rooted the phone and won't repair it free of charge. I am currently looking for ways to deal with them. My case happened in Hong Kong though.....Good Luck to you.

bushako said:
i mean this SDS warning was all over the place, im surprised you werent aware that it was highly recommended you upgrade to 4.2.1 or above to avoid this very issue since you seem like an active xda participant.
Click to expand...
Click to collapse
yeah i am an active participant. but unfortunately, for the past 3 months i was off xda and didnt read or check anything , only if i knew , i truly regret it. bcos updating it wont even take 5 minutes....
the problem is , i made 5 other friends of mine buy Notes 2 !!! now im too scared to tell them all about this ,
very frustrated from Samsung and their stupid software department , cant believe the user have to look after his device bcos they cant get it right. had my Note 1 on the bricking risk due to that emmc bug as well but i took care of it thanks to xda.
jzjman said:
I'm afraid I am on the same boat as you and bad news is they will boot it in download mode and find that the firmware will read 'custom' which means they think you might have rooted the phone and won't repair it free of charge. I am currently looking for ways to deal with them. My case happened in Hong Kong though.....Good Luck to you.
Click to expand...
Click to collapse
how will they find it on "custom"? i've never rooted the device , never felt the need for it, and did that on purpose to keep the warranty.

Goodm7sn said:
yeah i am an active participant. but unfortunately, for the past 3 months i was off xda and didnt read or check anything , only if i knew , i truly regret it. bcos updating it wont even take 5 minutes....
the problem is , i made 5 other friends of mine buy Notes 2 !!! now im too scared to tell them all about this ,
very frustrated from Samsung and their stupid software department , cant believe the user have to look after his device bcos they cant get it right. had my Note 1 on the bricking risk due to that emmc bug as well but i took care of it thanks to xda.
how will they find it on "custom"? i've never rooted the device , never felt the need for it, and did that on purpose to keep the warranty.
Click to expand...
Click to collapse
I think instead of blaming each other for not updating and what not we should be pointing fingers at samsung for their ignorance in this matter. The least you'd expect from them is their acknowledgement of this serious flaw and compensate the customers by offering recalls and updating the phones at the nearest service centers coz not everyone has time or knowledge to do updates and not to mention this is a mandatory update. So many people get turned away from the service center simply because their phones were rooted which has absolutely nothing to do with the cause of SDS to top it up they're still selling the phones off with the old 4.1.1 rom in most places. Just frustrating. Good luck with you getting your issue resolved.
Sent from my GT-N7100 using xda premium

Update :
i got the phone back today from the service center :victory: :laugh: , they repaired it for almost 300$ , fortunately it went under warranty, so i payed nothing (ive never rooted).
they replaced the chip or the motherboard , i dunno what exactly, but still with the emmc checker app i still have that buggy chip !!!!!
i guess im on the safe side now since samsung pushed DMB2 update here in switzerland (4.1.2.) and it came already installed on my repaired phone. however i cant explain the relief (and frustration at Samsung continuous stupidity with high-end devices), since ive been really struggling without my Note 2 (used a cool but very slow nexus one).
thx for the help guys , cheers.

[Q] Broked screen and a huge problem

First of all, hello to everybody. I wish that I will never log in in to xda forum to ask this kind of question but c'est la vie
Friday my HOX fall down and the touchscreen was broked, it is a problem this one but another huge problem appears the next day when, I tried to use the phone but then I can't saw anything, when my phone falls down it was still 100% functionally even with the touchscreen broked and before to don't show anything it makes me freezes of the image but the phone respond to the commands. Now I have a question, guys do you think it is a problem allso with the chipset that is not showing me anythig or is only the display fault. I ask you because is verry expensive the touchscreen + display to replace it and I don't wanna to have surprises to replace it and then to see is allso a chipset problem. Another thing In the time that I can't see anything I can controll my HOX by remote with my computer using androidscreencast.
Thanks everyone for every post wich will came.

If you still can control your phone and everything is working then my guess its only a screen problem. If you had chipset/mainboard problems i doubt it would have booted up fine.
The only way you can be 100% sure is to replace the screen !

Mr Hofs said:
If you still can control your phone and everything is working then my guess its only a screen problem. If you had chipset/mainboard problems i doubt it would have booted up fine.
The only way you can be 100% sure is to replace the screen !
Click to expand...
Click to collapse
Allso I was thinking the same like you but you know when you spend more then your half salary is better to ask to don't have surprises... danke mister

Its a difficult matter.....you can never tell for sure !

I have huge emotions for tomorrow... my display + touchscreen will came ... finger-cross for my hox

Ow nice ! I hope it will be fine too !!! :thumbup:

Mr Hofs said:
Ow nice ! I hope it will be fine too !!! :thumbup:
Click to expand...
Click to collapse
I'm verry nervous I just put other touch and still nothing displays but the phone is on ... what can I try now mr ?

I'm no hardware expert ! But logically i would say that you must open it up, check all connections and boot it up without the casing on it....faster to check and you don't need to take it out again and again to check more.

Mr Hofs said:
I'm no hardware expert ! But logically i would say that you must open it up, check all connections and boot it up without the casing on it....faster to check and you don't need to take it out again and again to check more.
Click to expand...
Click to collapse
I just followed this tut http://www.youtube.com/watch?v=OIeO0DueMcg at the min 5:40 is exactly what you say.... I try this now after few hours of tring the phone with the case I'm afraid to don't damage this display. the phone is still recgonized by pc and I can see the homescreen via remote

So, I have the verditc, the phone si totaly death someone from a gsm service told me that is not advantageous to fix it... so I gonna quit this forum. It was a verry nice pleasure to meet you guys and I dream to see you in HTC One theard . <3 u guys . I don't have so much money to fix it.

My HOX had the tegra 3 chipset broken today maximum monday I gonna reball it and then,........ Guess who will be back ><

Good for you...

Mr Hofs said:
Good for you...
Click to expand...
Click to collapse
You really don't know how happy I'm .... even the phone is still broke but I know that I will repair it

[Q] HTC one X sudden shutdown when battery is down 35 %

HTC one X , was extremely happy with its rock solid performance until now . The device has started to show a weird issue ! As soon as my battery drops 35 % , the phone immediately shutdown without any warning. In fact if i turn on the phone again, it shows the battery level is still green ( 35-34 %) but instantly shutdown again as soon as it register with the operator network . But surprisingly, if i pull out the sim card, or put the phone in airplane mode, it remains turned ON. And also can use wifi. And the phone behaves normal at that point. i can play games, watch videos or song and no sudden shutdown unless the battery gauge shows it is 1 % . Im really confused and not sure what might be the cause of this weird problem . My sim card is ok , tested in other device. I really apprecaite if someone can help me what to do. Is it a bad battery or problem with the phone ???
(Upon full charge it dosent have this issue, but even at standy mode, battery drain faster . And the problem return when battery goes down to arround 40-35 %. And when plugged in a charger, the issue is also disappear )

Hey the battery has a small sensor in top which tells the phone how much juice it has, sounds like yours is faulty. If you can replace it in warranty that be best thing
Sent from my HTC One X using xda app-developers app

Are you on full stock ? Try a factory reset from the bootloader first !

Mr Hofs said:
Are you on full stock ? Try a factory reset from the bootloader first !
Click to expand...
Click to collapse
On cwm recovery and using Rom -JB 4.1.1 orDroid 13.10 and rooted. Before it was good, the problem has recently showed up. I cant have warranty in bangladesh . Im thinking to use power back ? do you think it could be any help ?

Charge to 100% and then delete the batt stats in the recovery

nor1982 said:
Hey the battery has a small sensor in top which tells the phone how much juice it has, sounds like yours is faulty. If you can replace it in warranty that be best thing]
But even if it tells how much the power is left, why there is no warning that the battery is low ?? It shutdown without any warning !! it still shows 35% right before shutdown. But the phone acts normal without sim card or in airplane mode. And then it drains the battery normal too, even at that condition i can still play or browse internet for hours if i pull out the sim card .
Click to expand...
Click to collapse

Mr Hofs said:
Charge to 100% and then delete the batt stats in the recovery
Click to expand...
Click to collapse
I already calibrated the battery ( Full charge, delete batt stat ) etc. But looks like no luck at all
Should i re flash the kernel ? or change the rom ?
Is there any way, i can stop the phone shuting down upon information on battery sensor :S

sakibchy said:
I already calibrated the battery ( Full charge, delete batt stat ) etc. But looks like no luck at all
Should i re flash the kernel ? or change the rom ?
Is there any way, i can stop the phone shuting down upon information on battery sensor :S
Click to expand...
Click to collapse
Some problem with your SIM card or SIM card slot?
Sent from my HTC One X using xda app-developers app

I dont think so :s
athulele said:
Some problem with your SIM card or SIM card slot?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I have checked the sim card with other phones, it worked nice and so sign of shutdown or anything that goes with my HOX. And the phone is completely normal when it the battery is above 35-40 % . infact, the phone wouldnt shutdown and work normal even with 5 % of charge , i can watch HD videos for another 30 minz, when in airplane mode while they sim inside the phone.
Someone reffered, a battery sensor issue, do you think it might be the cause ? is there anyway i can stop the phone taking action based on the battery sensor ? I really wouldnt worry and get a new battery but the ONE X simply too complicated for that

Hmm did you also checked another SIM in your hox ?

i´ve have this problem too.
sim card was replaced.
maybe an update of radio will help?

I have this same problem
My phone does this exact same thing too. Please what is the solution?
I just factory reset my phone and waiting for the battery to go down to 40% to see if it will keep going off or not
I think it might be because of a software update I recently did.

this is a huge problem
lloydgbengs said:
My phone does this exact same thing too. Please what is the solution?
I just factory reset my phone and waiting for the battery to go down to 40% to see if it will keep going off or not
I think it might be because of a software update I recently did.
Click to expand...
Click to collapse
I have tried everything, unlocked bootloader, rooted my phone, change radio and RIL, flash different kernels, flash custom rom (viperX 3.6.1) all these have no effect with this problem.. my phone will go off at 45% or lower battery levels except I remove sim card or put in airplane mode. please help what is wrong with my phone??

lloydgbengs said:
I have tried everything, unlocked bootloader, rooted my phone, change radio and RIL, flash different kernels, flash custom rom (viperX 3.6.1) all these have no effect with this problem.. my phone will go off at 45% or lower battery levels except I remove sim card or put in airplane mode. please help what is wrong with my phone??
Click to expand...
Click to collapse
Bad battery ! Get it replaced asap

there is no solution
my phone was replaced yesterday - bug is gone (my new phone doesn´t have it)

Same Trouble
I have been battling with this same exact problem for months now.
I have tried every thing from RiL update to Flashing different roms all to no avail.
I guess it a hardware issue so hoping someone here with point me in the right direction.
Whether battery replacement or Sim Reader or whatever.

kinnkw said:
I have been battling with this same exact problem for months now.
I have tried every thing from RiL update to Flashing different roms all to no avail.
I guess it a hardware issue so hoping someone here with point me in the right direction.
Whether battery replacement or Sim Reader or whatever.
Click to expand...
Click to collapse
I would suggest a battery replacement... However, no idea what causing the problem... why don't you go fully stock and let HTC do their thing? In any case, you need to get it fixed so why not send it to HTC!

htc one battery oissues
vin4yak said:
I would suggest a battery replacement... However, no idea what causing the problem... why don't you go fully stock and let HTC do their thing? In any case, you need to get it fixed so why not send it to HTC!
Click to expand...
Click to collapse
Bros there ain't no bloody HTC repair shop in this part of the world, just bunch of quarks who i think i understand how stuff works better.
If it was a software issue i would have long fixed it by now. but Hardware!!! dont trust nobody to open my phone just yet.
And even if i finally get a repair shop to do it, i would sell off the phone as soon as its done and get the new HTC one.

OMG have to replace battery -__-! cost around $50 include disassembly

Anyone try replace battery? Problem solved?
I have same problem...

my mobile dies

Gyus my mobile has very strange behavior . restarts without reasons, imost times cannot connect to wifi and other strange things . it got to a specialist and he said that probably is the battery . One else said it is the cpu and that its going to die .
I have it pure stock. no root no nothing. i wipe everything and reflash the latest rom but i have the same problems
can somebody help me?
thanks in advance loizos

loizos250 said:
Gyus my mobile has very strange behavior . restarts without reasons, imost times cannot connect to wifi and other strange things . it got to a specialist and he said that probably is the battery . One else said it is the cpu and that its going to die .
I have it pure stock. no root no nothing. i wipe everything and reflash the latest rom but i have the same problems
can somebody help me?
thanks in advance loizos
Click to expand...
Click to collapse
Buy a new battery...$15 US - http://www.lg.com/us/cell-phone-batteries
If that link isn't good for you in your country, anker makes a decent-cheap replacement.
If you buy a new battery and you're still having problems then you go from there, but until you try a new battery don't assume it's the phone that is f-ing up. When G3 batteries die they usually don't give you much warning - they just die - and your phone does crazy things like random reboots, etc.

startswithPendswithOOH said:
Buy a new battery...$15 US - http://www.lg.com/us/cell-phone-batteries
If that link isn't good for you in your country, anker makes a decent-cheap replacement.
If you buy a new battery and you're still having problems then you go from there, but until you try a new battery don't assume it's the phone that is f-ing up. When G3 batteries die they usually don't give you much warning - they just die - and your phone does crazy things like random reboots, etc.
Click to expand...
Click to collapse
thanks mate. i will try it