Phone data works on 2g mode only. - T-Mobile Samsung Galaxy S6 Edge+

Hello, overnight my phone has stopped connecting to LTE. I've done many resets, did an ODIN back to stock, and tried different SIM cards. The only way I can get data to work is to go into setting and enable 2g. Any other settings show 4G in the status bar, but no data comes through. I can make calls, but can't receive any, if i'm on anything other than 2g. I'm on the latest COJ5 and am completely out of ideas. If anyone could help, it would be a huge lifesaver. Thanks. Both SIM cards work perfectly in other phones.

Hi I have exactly the same issue
Any luck finding solution
?

I haven't found anything that works yet. I tried factory resets, odin, and went into the dialer mode and manually tried to activate different bands. No luck yet
Marafat said:
Hi I have exactly the same issue
Any luck finding solution
?
Click to expand...
Click to collapse

Did you guys make sure your APNs are properly set up?

Yes, I deleted and redid the APNs a couple of times. Have no idea what else I can do to fix it.

Related

Need Help, Friend Updated with Froyo OTA and Now No 3G Data?!?!?!

A good friend of mine waited to receive the OTA update of Froyo for his Incredible and when he got it he installed it. The bad part that I need help with is that when his phone rebooted it wouldn't allow the 3G data network to work. That section in settings is greyed out saying "Turning on..." and will not connect. The phone portion runs just fine. I have since returned the phone back to 2.1 and the same problem persists. If someone could help us out that would be awesome!!!
This probably wasn't posted in the right section...
I had an issue with 3G not connecting after downloading the froyo OTA off the internet and applying it as an update.zip.
I'm not sure if this is the same thing, but mine seemed to be that it wouldn't switch from the wifi network to the 3G network after getting out of range of the wifi (its set to auto connect to my home wifi, so it went straight to that after I rebooted it after the update). Then it wouldn't connect with the wifi off. I think I turned off both wifi and 3G and rebooted it with them off, and then turned back on 3G, and it worked. Everything is working normally now.
I'm not really sure why this would happen, I was wondering if it possibly had something to do with the phone registering itself after the update, and then not registering the 3G because it was on wifi and sort of "forgot?" That's just idle speculation though...
Also you might want to clear out your cache.
This might not be related to your problem, but I hope it helps!
LordCaptain said:
This probably wasn't posted in the right section...
I had an issue with 3G not connecting after downloading the froyo OTA off the internet and applying it as an update.zip.
I'm not sure if this is the same thing, but mine seemed to be that it wouldn't switch from the wifi network to the 3G network after getting out of range of the wifi (its set to auto connect to my home wifi, so it went straight to that after I rebooted it after the update). Then it wouldn't connect with the wifi off. I think I turned off both wifi and 3G and rebooted it with them off, and then turned back on 3G, and it worked. Everything is working normally now.
I'm not really sure why this would happen, I was wondering if it possibly had something to do with the phone registering itself after the update, and then not registering the 3G because it was on wifi and sort of "forgot?" That's just idle speculation though...
Also you might want to clear out your cache.
This might not be related to your problem, but I hope it helps!
Click to expand...
Click to collapse
Thanks for your effort, it did not work unfortunately.
Did he happen to have anything that controls 3G installed? Tasker? Juicedefender?
If he powered off while the data we disabled, and updated, then 3G won't work. Period.
I've heard of ways of restoring the APN or something, search the forums on that.
gmichaelow said:
Did he happen to have anything that controls 3G installed? Tasker? Juicedefender?
If he powered off while the data we disabled, and updated, then 3G won't work. Period.
I've heard of ways of restoring the APN or something, search the forums on that.
Click to expand...
Click to collapse
He did not have any type of app like that. He is a very novice user. I tried searching for restoring APN with no luck, anyone else?
When I first flashed Virtuous2.0 and did the initial setup, I didn't get 3G either. I'm pretty sure a good old fashioned *228 did the trick. I did have a backup through APN Backup & Restore, but didn't need to use it.
Have you tried turning on the airport mode, rebooting, turning off airport mode. Or perhaps do a *228?
enomele said:
When I first flashed Virtuous2.0 and did the initial setup, I didn't get 3G either. I'm pretty sure a good old fashioned *228 did the trick. I did have a backup through APN Backup & Restore, but didn't need to use it.
Click to expand...
Click to collapse
Tried it and no luck.
cooksalot said:
Have you tried turning on the airport mode, rebooting, turning off airport mode. Or perhaps do a *228?
Click to expand...
Click to collapse
Tried this too and no luck.
Go to Verizon and tell them to fix it fix fix it fix it! If he's running stock its nothing he did. Sounds super bunk that they finally got froyo only to not be able to use 3g.
The loss of 3g data is a bug with the froyo builds. All the froyo roms and the official ota have this issue.
sent from my Droid Incredible using XDA app.
this just happened to my friend too. I updated his phone last week with the OTA and since then he hasn't had 3g, but wifi would work.
did a rom manager backup before hand though, so i told him to revert back, and everything is working again. not sure why flashing back didn't work for you
So he hasn't had 3g at all? He can make calls and a *228 option # 1 doesn't update his settings and reboot? Maybe something when wrong on the install, whats hboot say?
Assuming he's completely stock I'd suggest going to the Verizon store and having them try.

[Q] No signal recived.

Hi everyone
Recently my phone started not to be 'able' to recive signal anywhere, however it can still run the data connection, and GPS.
I have no idea what the problem is, i have removed all apps, restored to backup that worked previpusly and even restored my ROM completely. No luck it still says limited signal and just allows data. I am running miui 2.4.3
What can i try to fix it?
Thanks,
T.
Do you have a pin code on your SIM card? In that case did you enter it when you started the phone?
Sent from my Desire HD using xda premium
thetmyster said:
Hi everyone
Recently my phone started not to be 'able' to recive signal anywhere, however it can still run the data connection, and GPS.
I have no idea what the problem is, i have removed all apps, restored to backup that worked previpusly and even restored my ROM completely. No luck it still says limited signal and just allows data. I am running miui 2.4.3
What can i try to fix it?
Thanks,
T.
Click to expand...
Click to collapse
Make sure that the back cover is on...also if it is on try wiping the antenna (that is there with alcohol)
@Muikkuman No Pin code.
@Glevitan No no luck there either
A t-mobile simcard 'works' as in signal is accepted as received but still no calls or texts or data is usable. Also all calls are forwarded, un changeably on a T-MO card.
thetmyster said:
@Muikkuman No Pin code.
@Glevitan No no luck there either
A t-mobile simcard 'works' as in signal is accepted as received but still no calls or texts or data is usable. Also all calls are forwarded, un changeably on a T-MO card.
Click to expand...
Click to collapse
Ummm...check that APN's are set ok. That might explain the lack of data connectivity...
I had the same problem as you do. You have 2 possibilities: go to network settings and activate only 2G or you can activate both 2G and 3G activated but you need to activate and data. for me worked, and I hope will work and for you
glevitan said:
Ummm...check that APN's are set ok. That might explain the lack of data connectivity...
Click to expand...
Click to collapse
APN's Are set to default (giffgaff). No change Im confused here as I have even reset to a stock rom :/
Changing to 2G Data only made no difference ;(
any one else have any ideas?

HTC One M9 - GSM Network Issue

Hello guys!
My HTC One M9 is giving me some headaches!
What is happening is that if I'm inside home, I cannot get GSM network. This happens for both voice and data.
As soon as I go outside, I get the 4G working like a charm. I could live with this, but sometimes I need to sleep inside home
From my troubleshooting around this, I found out that if I reset the phone, there is no change.
Reset network settings does nothing.
Sometimes if I restart the phone I get network, but it goes away quickly.
No change if I enable and disable the flight mode.
What does work is if I set the network mode to be 2G only, then I have the network and all works (except the data with some low speeds).
The phone is now with the build 4.28.401.3
I've tried different RUUs and it is the same thing.
Can someone help to try to understand what can be the cause for this?
.... could it be a network issue?
computerslayer said:
.... could it be a network issue?
Click to expand...
Click to collapse
Of the phone, yes.
I've tried the SIM card on another phone and it works really great! I've tried a different SIM card on this phone and it is the same thing. Loss of connectivity.
kulyboy said:
Of the phone, yes.
I've tried the SIM card on another phone and it works really great! I've tried a different SIM card on this phone and it is the same thing. Loss of connectivity.
Click to expand...
Click to collapse
Yes, I have noticed a similar issue and it has been very annoying. I know that in my area, I can get 4g+, but it only picks it up sometimes and goes away. Also, I have very strong 4g signal around my area but for some reason, it always uses 2g and sometimes gives my 4g, but rarely. I think it has something to do with the way sense automatically switches between networks.
Try typing in *#*#4636#*#*, press phone information and where it says some thing like lte/wcdma auto and select what you prefer. I chose lte/wcdma and now I only get 4g and 3g signals which is acceptable. If you want GSM or something, choose it as preferred. Play around with the different ones and see which is best for you.
If not, try a non sense rom, I don't know if that would help but give it a go.
Hope this helps,
Jev
Well, I've tried different settings, but it does the same. Only when using 2G or GSM only it works inside home.
I am yet to test with a non-sense ROM. Because for me, having an HTC is also because I like sense.
Either way, it seems to me that it can be hardware and not software.
Do someone knows what controls this network settings? A different board? A chip?
You mention applying the Nougat RUU for your phone - did you first update to Nougat via OTA?
The update was made via OTA. A regular update but this was already happening before the update.
kulyboy said:
The update was made via OTA. A regular update but this was already happening before the update.
Click to expand...
Click to collapse
:-/ Darn. Good on you for updating correctly, for sure, but that eliminates the problem I was anticipating.
Could be a carrier issue. If the other phone that has a good signal is an m9 then obviously your phone has a fault. If it was a different model and/or brand then you should learn something about "industry standards" as far as signal detection and interpretation goes. Just because one certain type/model/brand of phone has a good signal it doesn't mean another "has to".
Beamed in by telepathy.

Bad signal and no data connection during calls.

So I've run into an issue that has come about after I've tried to flash custom roms and failed. Basically when I go back to stock roms my signal is very low and while I'm in calls i completely lose data connection or more specifically it switches to 3g. I'm not sure exactly how to fix this. I tried flashing the latest radio image from pie and currently I just took the time of flashing the factory images for pie to both slots but I seem to still have the problem. Any ideas why I'm having this issue? I ran into it before but fixed it somehow but I don't know what I did.
KageBeast said:
So I've run into an issue that has come about after I've tried to flash custom roms and failed. Basically when I go back to stock roms my signal is very low and while I'm in calls i completely lose data connection or more specifically it switches to 3g. I'm not sure exactly how to fix this. I tried flashing the latest radio image from pie and currently I just took the time of flashing the factory images for pie to both slots but I seem to still have the problem. Any ideas why I'm having this issue? I ran into it before but fixed it somehow but I don't know what I did.
Click to expand...
Click to collapse
You have to enable Voice over LTE in settings (network/internet)
Otherwise the phone switches to 3G or even 2G during calls
BabelHuber said:
You have to enable Voice over LTE in settings (network/internet)
Otherwise the phone switches to 3G or even 2G during calls
Click to expand...
Click to collapse
I don't have the option for whatever reason. I did see it before in oreo but not amymore in pie.
KageBeast said:
I don't have the option for whatever reason. I did see it before in oreo but not amymore in pie.
Click to expand...
Click to collapse
It's there ?
BabelHuber said:
It's there
Click to expand...
Click to collapse
I was able to fix the issue. I guess I just needed to switch which network I was on but still all those options aren't there for me. Don't know why.
KageBeast said:
I was able to fix the issue. I guess I just needed to switch which network I was on but still all those options aren't there for me. Don't know why.
Click to expand...
Click to collapse
Mobile network settings can vary depending on the network you're connected to. My Sprint looks different from both of yours.
Sent from my Pixel 2 XL using Tapatalk

Question Unable to retain/regain signal without reboot/airplane mode toggle

I'm at my wit's end with this. I got this phone last year and it worked perfect until the stock Android 13 update. Then it wouldn't hold a signal to save its own life. I finally have wifi here so it's not as much of an issue, but when I leave my house I have to toggle airplane mode to get it to work again, or it's stuck on "emergency calling only" forever. I did recently put Lineage on it, thinking maybe that would help. The last couple updates it's a little better, it will sometimes get signal back on its own. However more often than not I have to toggle airplane mode or reboot to get service back. This happens all the time, a dozen or more times a day depending on how often I lose service. I did try to search the forums for an answer, but I kept getting errors back with the exception of one result with the same issue that said "tmobile only" under the fix.
I have:
Reset network settings
Reset APN
Manually selected a carrier and switched it back
Cleared cache through Android Settings
disabled/enabled mobile data
Toggled Mobile data always active
Any help would be greatly appreciated. Seriously considering going back to my LG G8 ThinQ and selling this thing, but I love the cameras on it. Side note: When I put the SIM in my old phone none of these problems exist.
Model: LE2125
Carrier: Verizon
Lineage ver.: 20230613
Caboose27 said:
I'm at my wit's end with this. I got this phone last year and it worked perfect until the stock Android 13 update. Then it wouldn't hold a signal to save its own life. I finally have wifi here so it's not as much of an issue, but when I leave my house I have to toggle airplane mode to get it to work again, or it's stuck on "emergency calling only" forever. I did recently put Lineage on it, thinking maybe that would help. The last couple updates it's a little better, it will sometimes get signal back on its own. However more often than not I have to toggle airplane mode or reboot to get service back. This happens all the time, a dozen or more times a day depending on how often I lose service. I did try to search the forums for an answer, but I kept getting errors back with the exception of one result with the same issue that said "tmobile only" under the fix.
I have:
Reset network settings
Reset APN
Manually selected a carrier and switched it back
Cleared cache through Android Settings
disabled/enabled mobile data
Toggled Mobile data always active
Any help would be greatly appreciated. Seriously considering going back to my LG G8 ThinQ and selling this thing, but I love the cameras on it. Side note: When I put the SIM in my old phone none of these problems exist.
Model: LE2125
Carrier: Verizon
Lineage ver.: 20230613
Click to expand...
Click to collapse
Maybe contact Verizon support. They should be able to fix it or at least tell you what the problem is.
TheGhost1951 said:
Maybe contact Verizon support. They should be able to fix it or at least tell you what the problem is.
Click to expand...
Click to collapse
I tried that. I couldn't get anyone that was a technician on the phone and eventually after three days of not getting an answer they closed the ticket.
Caboose27 said:
I tried that. I couldn't get anyone that was a technician on the phone and eventually after three days of not getting an answer they closed the ticket.
Click to expand...
Click to collapse
WOW, glad I am with TMO. Their support is the best I have ever worked with. To me they set the standard.
You said you reset the APN, but did you check to see if the APN is the same as on your other phone that doesn't have any issues with mobile service? Maybe check to see if they are the same, and if not put the APN in that works
Amazoniac said:
You said you reset the APN, but did you check to see if the APN is the same as on your other phone that doesn't have any issues with mobile service? Maybe check to see if they are the same, and if not put the APN in that works
Click to expand...
Click to collapse
That's a good idea, I'll do that tomorrow. Thaanks!
Assuming you're unlocked and rooted since running Lineage, so add this module in Magisk, and maybe also enable mobile data always active in developer settings for now as well.
[TMO] OOS/COS DATA FIX
TO CLARIFY THIS IS A ROOT ONLY FIX After gaining root install given module. Data is now retained. Even after reboot(s). No empty slot or waiting. Issue is TMO variant is showing multi sim. So props were added to make it like a conversion to...
forum.xda-developers.com
Caboose27 said:
I'm at my wit's end with this. I got this phone last year and it worked perfect until the stock Android 13 update. Then it wouldn't hold a signal to save its own life. I finally have wifi here so it's not as much of an issue, but when I leave my house I have to toggle airplane mode to get it to work again, or it's stuck on "emergency calling only" forever. I did recently put Lineage on it, thinking maybe that would help. The last couple updates it's a little better, it will sometimes get signal back on its own. However more often than not I have to toggle airplane mode or reboot to get service back. This happens all the time, a dozen or more times a day depending on how often I lose service. I did try to search the forums for an answer, but I kept getting errors back with the exception of one result with the same issue that said "tmobile only" under the fix.
I have:
Reset network settings
Reset APN
Manually selected a carrier and switched it back
Cleared cache through Android Settings
disabled/enabled mobile data
Toggled Mobile data always active
Any help would be greatly appreciated. Seriously considering going back to my LG G8 ThinQ and selling this thing, but I love the cameras on it. Side note: When I put the SIM in my old phone none of these problems exist.
Model: LE2125
Carrier: Verizon
Lineage ver.: 20230613
Click to expand...
Click to collapse
Exact same issue, unlocked LE2125, TMobile simcard. Didn't have issue on custom ROM, but this is happening on OOS13. Tried everything NSA SA 5g dev settings nothing worked. Living with trying to remember to toggle airplane mode periodically.
Try App "connection stabilizer booster" actually helps w root
Connection Stabilizer Booster - Apps on Google Play
Fix cell and wifi connectivity issues. Improve your mobile internet experience.
play.google.com
Life got in the way and I haven't had a chance to try this yet. Probably this coming weekend.

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