Hello All,
My M8 phone service hangs for 2-5 mins whenever I have a call waiting, and I can't make a new call until the service becomes responsive again. Not sure if this is a problem with my phone, carrier or a general issue. I'm using this device for around 1.5 yrs and never been factory reset before. Has anyone been facing this issue?
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Hi everybody...
yesterday i was sitting at my desk with my Desire in standby...
suddenly i heard a vibration and i noticed that the phone was rebooting....
i thought that was "normal instability"...and i continued working...
some minutes later i received a phone call, i answered and i spoke normally....when it was time to end the call, like always, i touch the red button on screen to close the call and BUM !!!
my phone rebooted himself.....
from that moment every call ending , done by me or received, cause a reboot of my Desire....
i' ve already called HTC tech support for assistance, but,prior to send the phone to the repair center, i would like to know from you "experts" if this problem can be a "software related" problem or it is for sure an "hardware problem"...
obviously i've already performed an HARD reset of the phone (either by the provacy menu and by the HBOOT menu) and nothing has changed...
last thing....my phone has 7 days of life....SIGH
thank's in advance for your help
Francesco
francesco131177 said:
Hi everybody...
yesterday i was sitting at my desk with my Desire in standby...
suddenly i heard a vibration and i noticed that the phone was rebooting....
i thought that was "normal instability"...and i continued working...
some minutes later i received a phone call, i answered and i spoke normally....when it was time to end the call, like always, i touch the red button on screen to close the call and BUM !!!
my phone rebooted himself.....
from that moment every call ending , done by me or received, cause a reboot of my Desire....
i' ve already called HTC tech support for assistance, but,prior to send the phone to the repair center, i would like to know from you "experts" if this problem can be a "software related" problem or it is for sure an "hardware problem"...
obviously i've already performed an HARD reset of the phone (either by the provacy menu and by the HBOOT menu) and nothing has changed...
last thing....my phone has 7 days of life....SIGH
thank's in advance for your help
Francesco
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Click to collapse
Mines done that a few times, as well as when ive disconected from a bluetooth headset. It happened on 1 device and i sent it back to orange and got a replacment, the 2nd device now does it with the generic rom on it, im hoping the custom rom ive put on it will fix it if not im screwed and so need a orange rom to revert back 2
im starting to think its something ive installed on the phone that it doesnt like
After almost a year long battle against the repair center and my HD2, I recently received a brand new HTC Desire. The phone is working fine, except for the really annoying reboot which happened already 3 times while receiving calls. On the 3 occasions the phone got stuck once I slided the bar to accept the call. The screen freezes and then it reboots (just once and not on a loop which apparently is more likely to happen with the desire). The repair center advised to perform a hard reset and if the problem persists, they want me to send it back to install a new rom.
Anybody got a similar issue or a solution that will allow me to keep my phone?
Cheers
will send it back for repairs. Probably a mainboard issue like the more common reboot issue
Thanks anyway
Happened to me on a custom ROM. Changed the kernel and the problem was gone.
Thanks for the tip man, but the phone has this problem out of the box, with factory settings. So I am guessing that this rules out a kernel problem. Or I just hope cos if every machine they sell has this issue, boy they are gonna be busy on the helpdesk
The phone came back from HTC repair with a new board and guess what... I still have the same problem. frak me right?
Anybody have any theory before I completely go bonkers?
Got a Note 3 last November, everything ran great, a few weeks ago the phone would show full signal with 4g LTE icon and everything but it cant make/receive call/text. No data whatsoever.
Airplane mode does not toggle it just grey out after activation. When trying to make a call it wouldn't go through and the call just get stuck, hitting the end button doesn't do anything. Everything is back to normal after a reboot, but the same thing would happen again every 2-3 days and would require another reboot.
CSR tried to resetting things on their end but that didn't fix it, got a new SIM, a replacement phone from Tmobile it does the same thing but less frequent.
Anyone else experience this? I'm about to get another replacement . Running latest T-mobile firmware/baseband no root/mods.
bobafuzz said:
Got a Note 3 last November, everything ran great, a few weeks ago the phone would show full signal with 4g LTE icon and everything but it cant make/receive call/text. No data whatsoever.
Airplane mode does not toggle it just grey out after activation. When trying to make a call it wouldn't go through and the call just get stuck, hitting the end button doesn't do anything. Everything is back to normal after a reboot, but the same thing would happen again every 2-3 days and would require another reboot.
CSR tried to resetting things on their end but that didn't fix it, got a new SIM, a replacement phone from Tmobile it does the same thing but less frequent.
Anyone else experience this? I'm about to get another replacement . Running latest T-mobile firmware/baseband no root/mods.
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Click to collapse
Are you running pure stock?
Pure stock, just got a replacement and the same thing happened again.
bobafuzz said:
Pure stock, just got a replacement and the same thing happened again.
Click to expand...
Click to collapse
I also got a Note 3 just 2 weeks ago. Same thing happened to my phone and I thought it was ROM that I had flashed. It has gone away but I am still wondering what was causing such symptoms.
I would see LTE but when I try to make calls there is no sound, not even rining and it would never go though. Someone would call me and my phone would not ring. Same with data, when all others get instant messages in a group chat, my note 3 would be the only one not receiving any messages.
It would stay this way until reboot. When the phone restarts then everything is back to normal. This was very very annoying because you would never know when your connection is lost.
Did you have to reboot to get it back?
bobafuzz said:
Did you have to reboot to get it back?
Click to expand...
Click to collapse
Yeah I had to reboot every time it did have those symptoms.
Hi all,
I'm using a OnePlus 3 for approximately 8 months.
After the past few iterations of updates, I started facing an issue.
The phone lags or hangs, while:
Gaming (high graphic) online/offline
Downloading via WiFi / mobile network
While charging
Sometimes random
All of a sudden it lags/ hangs up randomly.
When I try to turn off, it takes longer . Then the phone would be hard reset and turn the phone. Again this process also takes unusual time. Sometimes, some hardware like fingerprint sensor, camera etc .
After a few reboots, it comes back to normal only until I put it into gaming or higher usage.
I've not rooted, nor unlocked the bootloader.
This problem persists in any version of both stable and beta version.
I requested help from OnePlus but they're asking some log.
Even I cannot access my phone to create log or systrace.
When I submitted to the service centre, they are just flashing the device with OOS and giving it back.
And the problem still persists.
Can anyone please suggest a solution..
#oneplus
SivaMaxwell said:
Hi all,
I'm using a OnePlus 3 for approximately 8 months.
After the past few iterations of updates, I started facing an issue.
The phone lags or hangs, while:
Gaming (high graphic) online/offline
Downloading via WiFi / mobile network
While charging
Sometimes random
All of a sudden it lags/ hangs up randomly.
When I try to turn off, it takes longer . Then the phone would be hard reset and turn the phone. Again this process also takes unusual time. Sometimes, some hardware like fingerprint sensor, camera etc .
After a few reboots, it comes back to normal only until I put it into gaming or higher usage.
I've not rooted, nor unlocked the bootloader.
This problem persists in any version of both stable and beta version.
I requested help from OnePlus but they're asking some log.
Even I cannot access my phone to create log or systrace.
When I submitted to the service centre, they are just flashing the device with OOS and giving it back.
And the problem still persists.
Can anyone please suggest a solution..
#oneplus
Click to expand...
Click to collapse
I think I have a similar problem as well... No luck on finding a solution though. During heavy usage, the phone freezes, turns off, and I have to hard reset the phone to get it to boot.
Oneplus3/3T Warranty info
RazorBlade123 said:
I think I have a similar problem as well... No luck on finding a solution though. During heavy usage, the phone freezes, turns off, and I have to hard reset the phone to get it to boot.
Click to expand...
Click to collapse
After long calls and requests, finally OnePlus customer care guys talked with the service centre and got my phone repaired. If you want your phone back, you have to keep visiting the service centre iluntil you are satisfied.
This problem is because mother board is corrupted. All you can do is to call and inform OnePlus. They will ask you to visit a service centre. Then the problem keeps on repeating. Then you've to tell them than instead of 5 visits to service centre, the problem still persists. Then they will ask you to call from the service centre and they will talk.
This time, they will repair the hardware level also and boom.. phone is back!!!
RazorBlade123 said:
I think I have a similar problem as well... No luck on finding a solution though. During heavy usage, the phone freezes, turns off, and I have to hard reset the phone to get it to boot.
Click to expand...
Click to collapse
Tell me if you have solved the problem or need any guidance..
SivaMaxwell said:
Tell me if you have solved the problem or need any guidance..
Click to expand...
Click to collapse
need guidance
Iamsatiz said:
need guidance
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Click to collapse
You have the same problem?
Iamsatiz said:
need guidance
Click to expand...
Click to collapse
Just follow these steps.
1. Call customer care, explain the problem.
2. Go to service centre and submit the phone
3. Check whether the problem is still thesame
4. Go back until they finally give you a better phone
Hey guys,
I have SM-T705, since I bought it, there is a problem with calls, but the problem doesn't occur in every call
sometimes the call is disconnected for about 15 seconds and back normal, this happens just one time in the call, but may happen at any time within the call, at the start or in the middle, but one it happened and call is back, it doesn't occur again in the call
I hope somebody understand what I mean and has a solution for that
Try with another sim card ?
Try to do a factory reset ?
With data on ?