No call/text/data until reboot - T-Mobile Samsung Galaxy Note 3

Got a Note 3 last November, everything ran great, a few weeks ago the phone would show full signal with 4g LTE icon and everything but it cant make/receive call/text. No data whatsoever.
Airplane mode does not toggle it just grey out after activation. When trying to make a call it wouldn't go through and the call just get stuck, hitting the end button doesn't do anything. Everything is back to normal after a reboot, but the same thing would happen again every 2-3 days and would require another reboot.
CSR tried to resetting things on their end but that didn't fix it, got a new SIM, a replacement phone from Tmobile it does the same thing but less frequent.
Anyone else experience this? I'm about to get another replacement . Running latest T-mobile firmware/baseband no root/mods.

bobafuzz said:
Got a Note 3 last November, everything ran great, a few weeks ago the phone would show full signal with 4g LTE icon and everything but it cant make/receive call/text. No data whatsoever.
Airplane mode does not toggle it just grey out after activation. When trying to make a call it wouldn't go through and the call just get stuck, hitting the end button doesn't do anything. Everything is back to normal after a reboot, but the same thing would happen again every 2-3 days and would require another reboot.
CSR tried to resetting things on their end but that didn't fix it, got a new SIM, a replacement phone from Tmobile it does the same thing but less frequent.
Anyone else experience this? I'm about to get another replacement . Running latest T-mobile firmware/baseband no root/mods.
Click to expand...
Click to collapse
Are you running pure stock?

Pure stock, just got a replacement and the same thing happened again.

bobafuzz said:
Pure stock, just got a replacement and the same thing happened again.
Click to expand...
Click to collapse
I also got a Note 3 just 2 weeks ago. Same thing happened to my phone and I thought it was ROM that I had flashed. It has gone away but I am still wondering what was causing such symptoms.
I would see LTE but when I try to make calls there is no sound, not even rining and it would never go though. Someone would call me and my phone would not ring. Same with data, when all others get instant messages in a group chat, my note 3 would be the only one not receiving any messages.
It would stay this way until reboot. When the phone restarts then everything is back to normal. This was very very annoying because you would never know when your connection is lost.

Did you have to reboot to get it back?

bobafuzz said:
Did you have to reboot to get it back?
Click to expand...
Click to collapse
Yeah I had to reboot every time it did have those symptoms.

Related

HTC Desire - keeps restarting

When i use my Desire to access the internet using my mobile network the phone restarts at random points doesnt happen when i connect via wifi tho.
Another strange accurance was i was using my wifi when my phone was charging and it randomly shut off and vibrated numerous times and when i started it back up it got to the htc quietly brilliant screen and then back to the htc screen in a loop until i unplugged the charger and started it up, which then got me to the menu screen
Anyone else experienced any of these????
andy1982 said:
When i use my Desire to access the internet using my mobile network the phone restarts at random points doesnt happen when i connect via wifi tho.
Another strange accurance was i was using my wifi when my phone was charging and it randomly shut off and vibrated numerous times and when i started it back up it got to the htc quietly brilliant screen and then back to the htc screen in a loop until i unplugged the charger and started it up, which then got me to the menu screen
Anyone else experienced any of these????
Click to expand...
Click to collapse
Why people love posting with no info??????.....................
Im no expert but if i had a problem and needed help, i would at the very least provide a few details about my device,
IE: has it been rooted, have you messed about in adb shell without knowing what your doing, What network your on, if you have anything like apps2sd on it, basically BASIC details that will help the people that know deal with your problem a LOT quicker and more accuratly.
IDK could just be me that would want to know these kinda things.
no its not been rooted, havent messed about with it only installed
Snesoid
Nesoid
GBCoid
Gensoid
Advanced task killer
Astro File Manager
Beebplayer
Shazam
Im on Vodafone
andy1982 said:
no its not been rooted, havent messed about with it only installed
Snesoid
Nesoid
GBCoid
Gensoid
Advanced task killer
Astro File Manager
Beebplayer
Shazam
Im on Vodafone
Click to expand...
Click to collapse
Ok its a start ......
What country are you in, are all the other internet related apps working fine with 3G, Try not to be so vague, Remember if ya want help we need details.
i'm not haveing a go, just trying to help you to help yourself faster
uk
was using google maps earlier and it restarted,weather updates with no problem had fotmob 4.0 and that worked fine with 3g.
andy1982 said:
uk
was using google maps earlier and it restarted,weather updates with no problem had fotmob 4.0 and that worked fine with 3g.
Click to expand...
Click to collapse
was this problem happening when you first got the phone?
go to settings -> wireless and networks -> mobile networks -> access point names
click on menu and press 'reset default'
if not then you must have installed/changed something in the system which is causing this. a factory reset would fix this if this is the case.
THIS IS KEEPING IN MIND IT WORKED WHEN YOU FIRST GOT IT
if it never worked then return it and get a new one.
worked fine when i first got it had it a month this just started a week or so ago
andy1982 said:
worked fine when i first got it had it a month this just started a week or so ago
Click to expand...
Click to collapse
in that case do what i said
worked fine when i first got it had it a month this just started a week or so ago
Click to expand...
Click to collapse
in that case do what i said
Click to expand...
Click to collapse
lol @ rolleyes
Sent from space using the HTC Desire whilst the XDA mobile application powered by Tapatalk was trianglulating my exact gps position on Google maps
I had the same problem with mine on Orange, at the time it was stock, after 2 weeks it would randomly reboot when i disconnected from my BT car kit or when i hung up the phone, i sent it back and got a new one. I put the generic ROM onto the new one and it was fine for a week then it rebooted after a phone call and then during a phone call when i rang them back. Im now running a rooted ROM and so far its all ok,
Only installed programs I have in common is beebplayer, I will say one bit of advice though unistall task killer u dont need it, there is a post somewhere explaining why but u dont need it and the phone doesn't like it.
Mine just rebooted after a call for the first time.
I got a orange handset, should I return it?
Its been working fine since I got it 2 weeks ago.
mine too
i have the same problem with my desire...
and the strange thing is...AFTER 2 WEEK like all of you !!
every time i close a call my phone reboots itself...
i have not rooted the phone and i have no apps installed because 'ive just made a hard reset.
i'm waiting for briging the phone to the repairing center because i'm not so convinced that is a hardware issue.
now that you all have the same problem i begin to think that maybe after some use the phone corrupt some memory position that also an hard reset doesn't clean completely.
the strange thing is that in my case only the call close cause the problem, all the other function of the phone run smooth....
keep me informed of some news..
francesco131177 said:
i have the same problem with my desire...
every time i close a call my phone reboots itself...
i have not rooted the phone and i have no apps installed because 'ive just made a hard reset.
i'm waiting for briging the phone to the repairing center because i'm not so convinced that is a hardware issue.
now that you all have the same problem i begin to think that maybe after some use the phone corrupt some memory position that also an hard reset doesn't clean completely.
the strange thing is that in my case only the call close cause the problem, all the other function of the phone run smooth....
keep me informed of some news..
Click to expand...
Click to collapse
have you tried some solutions posted here such as the apn reset to default?
a hard reset will not fix this, this apn data is backed up by the system and then restored after a hard reset thus copying and pasting the faulty apn
again it's just a theory but worth a try.
now..
just trying now...
doesn't work
..unfortunatly the trick doesn't work...
first i've done a reset to default of the APN. reboot. same problem
then i've deleted all the apn entries...just to try...nothing changes...
but i'don't think the problem is apn related because it's not an internet problem, it's a calling problem...
the phone reboots itself only on call close...i can do a call, talk with the other person even for an hour, but when i close the call the phone reboots....
i wait for some news, then i'll bring the phone to repir center....sigh !!
thank you for your precious help....
sorry to hear that
open the phone dialer
enter: *#*#4636#*#*
tap on phone information
scroll down
change your preferred network type to: GSM auto (PRL)
try a phone call now
same...
just tried...
set the preferred network type to: GSM auto (PRL)
same thing...
when i touch the red button to end the call in progress, the call closes, i see for 1 second the screen and BUM the phone restarts...
maybe a defective chip ????
francesco131177 said:
just tried...
set the preferred network type to: GSM auto (PRL)
same thing...
when i touch the red button to end the call in progress, the call closes, i see for 1 second the screen and BUM the phone restarts...
maybe a defective chip ????
Click to expand...
Click to collapse
sounds to me a fault with the phone
if it can't even be fixed with a hard reset then it's not your problem, especially if it hasn't even been rooted.
send it off for repair they'll fix it or give you a new one. easy as that.
thank you
...tomorrow i'll bring it to the assistance center...
only hope they ''l be fast repairing it.....
thank's for all
this dont sound too good.
Someone else had this issue and Orange sent him a new handset and it did the same.
Could it be a faulty batch of handsets?
edit:
I just called orange CS to see if it resets. I called the no and waited for the menu options and then ended the call and it did NOT reset.
Maybe it happens sometimes. I will see when I get a call next to see if it happens again.

[Q] Cellular radio "freezing" after 1.28 update

I have owned this phone only for three days now, coming from a DHD.
Today I installed the 1.28 update and since then my cellular signal has been all over the place. I normally get a solid 5bar HSDPA signal where I live and since the update I have had nothing but issues.
My Sim card seems to be rejected (I am baseing this around the fact that when the radio seems to cycle I get a message saying "preparing sim") but aso it seems to just lock up entirely. Earlier I thought I had a signal only to make a call and have it fail, I tried to cycle the power to the radio by putting the phone into airplane mode but this didnt work so had to do a hard reset which then allowed me to make a call, but the call froze after 5 minutes, again with a seemingly locked up radio.
Any one else got these issues, as my phone is effectively a small but expensive tablet at the moment!
I have that issue BEFORE the 1.28 update. The other day my wife rang me at work and whilst we were talking we were cut off but my phone still showed as connected with signal. I figured she maybe lost signal herself. I tried to ring her back both on her mobile and the land line and my phone would not ring out (as far as I was concerned) I tried to put Airplane mode on but it didn't work so I had to reset the phone.
I haven't had it since but the strange thing is even though the phone didn't give me any indication that it was ringing out my wife said that both her mobile and the land line rang.
It seems strange that I couldn't toggle the radio/airplane mode or hear anything but the phone did actually ring out. Maybe the issue effected the radio and speaker? That's something to test if yours does it again. Ring a phone nearby to see if that does actually ring?
Update from yesterday, I currently have a signal as I am typing this, if however I make a call it will connect and I can listen for a second then it drops with the signal dieing. Followed right away by coming back up.
A reboot seemed to fix it for the moment, but not sure how long for. Next step is a factory reset for me and see how I get on from then.
AFAIK, the radio isn't updated?
I have taken it back and swapped it for another one now. Just waiting for it to charge then I am going to do the FOTA update and then install everything. So far though so good and the three calls I have made/recieved worked perfectly.
Seems to have beena faulty handset *fingers crossed"

Please help!! Phone reboots randomly even on complete stock unrooted.

Okay, I've had my S3 since July of 2012. It has worked perfectly up until about 3 weeks ago. It has just started rebooting randomly and it says it's not sending texts, but the people I'm texting say they receive the message that supposedly fails to send like 5 or 6 times. I've spent the last 2 weeks trying to find a solution online and couldn't find anything. I have flashed probably 15 different roms, including stock rooted. Now I am on complete stock unrooted with stock recovery and I'm having the same issues. I used odin to return to stock. I only have 4 apps installed aside from the bloatware that comes with the phone. I'm sure the texting issue is with T-mobile's service, but the rebooting can't be. It's random, but I can always tell when it's about to do it because the screen will come back on right after I lock it and a few seconds later it will reboot. I have also taken the phone apart to see if the power button is jammed and it wasn't. I removed the actual power button and put it back in just to be sure. The phone still reboots randomly. Is anyone else having this issue and if so have you found a way to stop it? Any suggestions will be appreciated. Thank you for looking.
I guess nobody has had these issues.
Sounds like a defective phone.
Sent from my SGH-T999 using Tapatalk 2
It would of been easier if you had warranty on to just return it instead of going through all that hassle.
Sent from my SGH-T999 using xda app-developers app
I have the same issue, pretty sure its the power button sticking. I'm using the home button to wake it up and a widget on the lock screen to lock it for now until I send it in.
Sent from my Nexus 7 using Tapatalk 2
It stopped. I don't know what it was, but I ran stock for a few days and it just quit. Didn't do anything, but flash it back to stock, It did it for a couple of more days after I flashed it back to stock and then it just randomly quit. It's been almost a full week now and no random reboots. If it starts happening again then I will probably just get a replacement. I do have the insurance through T-mobile, but I don't want to pay the deductible.
Could some dust etc. making power button stuck causing reboots? It could also be unstable rom. If you are oc/uv 'ing the phone that could also do that
Sent from S♣ with XDA App
I had a similar problem with my Amaze, turns out one of the connector pins to the battery was miss aligned and would on occasion cross the line and short. Luckily nothing catastrophic but the phone would just reboot, sometimes continuously. After I straightened it out, problem solved.
Evo4eva said:
Okay, I've had my S3 since July of 2012. It has worked perfectly up until about 3 weeks ago. It has just started rebooting randomly and it says it's not sending texts, but the people I'm texting say they receive the message that supposedly fails to send like 5 or 6 times. I've spent the last 2 weeks trying to find a solution online and couldn't find anything. I have flashed probably 15 different roms, including stock rooted. Now I am on complete stock unrooted with stock recovery and I'm having the same issues. I used odin to return to stock. I only have 4 apps installed aside from the bloatware that comes with the phone. I'm sure the texting issue is with T-mobile's service, but the rebooting can't be. It's random, but I can always tell when it's about to do it because the screen will come back on right after I lock it and a few seconds later it will reboot. I have also taken the phone apart to see if the power button is jammed and it wasn't. I removed the actual power button and put it back in just to be sure. The phone still reboots randomly. Is anyone else having this issue and if so have you found a way to stop it? Any suggestions will be appreciated. Thank you for looking.
Click to expand...
Click to collapse
I'm actually having this exact same issue, as well as crashes which seem to happen when copy/pasting text. Reboots, spamming people supposedly failed messages, the works....
And I'm with Sprint.
This is the SECOND S3 that has done this to me. I returned my first one after being fed up with it, guessing it must have been a hardware problem since I couldn't find anyone else that had this issue.. but this one has done it too, so I just figured I had to accept it....
phsh I wouldn't accept a piece of hardware that acts like that... bug 'em til they fix it or get you something else like the s4
Sent from my EVO using Tapatalk 4 Beta
Interesting to read this. I got my S3 in October, and it just started doing this. Twice it has simply rebooted, both times have been after I uninstalled an app. My phone is completely stock, unrooted. Never been rooted. I took it out of the box and updated it to JB and haven't done anything else. I'm not getting any messaging issues, just the reboots. I'm using Nova Prime, and uninstalling by dragging the icon to the trash can.
I'm not sure what caused mine to stop, but it did. It hasn't done it again since it stopped either. I flashed back to complete stock, unrooted and used triangle away. It was still doing it for maybe a week or two after that, but then it just stopped. It has been working fine ever since. That includes trying 4 or 5 different roms after it stopped just to see if it would do it again. Been running wicked on the same phone for months now without any of the issues I previously had. If your phone is doing this then I suggest either waiting to see if it stops on it's own like mine or get it replaced.

Random reboots when in certain coverage area

I just had a weird problem start the other day. I was at work and my phone constantly rebooted throughout the night. When I left for the weekend it didn't do it at all again until I was driving past where I work. And now at work again it is rebooting over and over. My phone is rooted and I am using miui rom.
jah8551 said:
I just had a weird problem start the other day. I was at work and my phone constantly rebooted throughout the night. When I left for the weekend it didn't do it at all again until I was driving past where I work. And now at work again it is rebooting over and over. My phone is rooted and I am using miui rom.
Click to expand...
Click to collapse
This has been happening to me since switching to CM11. Every day on my commute to and from work the phone reboots when I drive through a particular area. I spent two hours in that area yesterday and my phone boot looped the entire time.
I am having the exact same problem. I thought I was going crazy, but I can literally repeat the reboots by walking to certain areas in my apartment building and on my commute to work, however not a single reboot the whole day at the office. SO STRANGE!
I'm glad I'm not the only one, I don't even know where to start, I haven't changed or downloaded anything on my phone in months.
Sent from my SPH-L710 using Tapatalk 4
I have done multiple roms, changed network variables and even odin'd back to stock...still happening.
I temporarily loaded stock and updated PRL and profile, yet the problem is still occurring. Logcat is useless because it rotates at startup, unless someone is aware of another way to see old logs?
I posted this on the CM thread, but figured it might help here as well. I connected my laptop on the drive home and captured logcat right up until the phone started rebooting. Maybe someone can make sense of this. Thanks in advance.
Wow, I thought I was going crazy! Same thing is happening to me as well.
Any updates? I'm still having this
Sent from my SPH-L710 using xda app-developers app
This is familiar to the problem I've been having on my phone running MOAR. The battery died while I was at my house and ever since I get constant reboots if I run DKP kernel, I flash the stock kernel bundled in the MOAR ROM and the reboots stop but I get not signal within a half mile or so radius of my house. I flashed back the stock ROM and modems and radios of all versions but nothing helps. I got the MSL code and did a reset via the ##786# menu but that didn't help. Sprint said it's probably a tower upgrade that's going on but other Sprint phones get signal/reception without any problem and they won't replace the phone because of a small crack on the screen.
maxpower12 said:
This is familiar to the problem I've been having on my phone running MOAR. The battery died while I was at my house and ever since I get constant reboots if I run DKP kernel, I flash the stock kernel bundled in the MOAR ROM and the reboots stop but I get not signal within a half mile or so radius of my house. I flashed back the stock ROM and modems and radios of all versions but nothing helps. I got the MSL code and did a reset via the ##786# menu but that didn't help. Sprint said it's probably a tower upgrade that's going on but other Sprint phones get signal/reception without any problem and they won't replace the phone because of a small crack on the screen.
Click to expand...
Click to collapse
Do you mean ##72786# ? Did you try updating your Modem to MK3 ? You can find it HERE.
prboy1969 said:
Do you mean ##72786# ? Did you try updating your Modem to MK3 ? You can find it HERE.
Click to expand...
Click to collapse
I've done both resets. There's another option in ##786# that wipes everything and reinstalls the ROM and reactivates the phone. I've tried the MK3 modem with no luck. Last night I was able to get the phone into LTE only mode in the ##3282# menu after several tries and the connection was stable, in CDMA only mode it disconnects constantly and reboots occasionally, same with CDMA/LTE mode. The problem with LTE only mode is that LTE is not available everywhere yet.
jah8551 said:
I just had a weird problem start the other day. I was at work and my phone constantly rebooted throughout the night. When I left for the weekend it didn't do it at all again until I was driving past where I work. And now at work again it is rebooting over and over. My phone is rooted and I am using miui rom.
Click to expand...
Click to collapse
Having the same issue since last week. I installed CM 10.2 and accidentally triggered the knox warranty, so can't even take it back to Sprint now. Afraid to go back to stock, as I've read that I may brick my phone. Stuck with constant reboot loop at home (unless I turn airplane mode). Has anyone found a fix? Please help... about to go to t-mobile and switch providers!
PS: Does anyone know how I can apply the ##72786# in CM 10.2? Is it possible?
yodaddyleo said:
Having the same issue since last week. I installed CM 10.2 and accidentally triggered the knox warranty, so can't even take it back to Sprint now. Afraid to go back to stock, as I've read that I may brick my phone. Stuck with constant reboot loop at home (unless I turn airplane mode). Has anyone found a fix? Please help... about to go to t-mobile and switch providers!
PS: Does anyone know how I can apply the ##72786# in CM 10.2? Is it possible?
Click to expand...
Click to collapse
I don't think dialer codes work on CM. I got the reboot loops to stop by flashing a different kernel but by doing this the phone has a very hard time keeping a connection to the tower. I noticed last night that the phone seems to have a problem connecting to LTE or eHRPD even if it's in CDMA only mode but seems fine if I go into ##DATA# and using my MSL code I change the network to EVDO only mode.
I'm also experiencing similar characteristics of an on going reboot. My phone has been doing this for the past two days, I've reverted to the stock ROM, updated my PRL and yet I'm in a constant reboot. I went to Sprint and they offered to re-install the stock ROM for a fee ($75), I laughed while the friendly consultant called me an idiot for rooting my device. Anyhow, I'm all ears for a solution and in hope to get this phone working again. Last resort, I may just bite the bullet and buy an S4...
Cheers!
EDIT: I was last using the Slim Bean 4.2 build
Interesting thing, my sister and brother each have an S3 with Sprint. They came to visit last night and my sister's phone goes into a reboot loop but my brother's phone is fine. They're both running stock 4.3 and unrooted. The problem seems to be with certain S3s not liking certain towers.
I'm having a very similar problem. I have a i9305 which keeps restarting on it's own. Seems completely random, today it has done it twice, yesterday it did it about 5 times. Sometimes I'm using it when it happens and sometimes it's just sitting on my desk. Also if the battery is below about 40% it will often go in to a boot loop when it restarts. It was doing it when stock, rooted it and flashed a couple different roms, still did it, back to stock now and it's continuing to restart randomly.
There's a lot of people having this issue if you do a google search. THere does seem to be a power button issue with a lot of S3's but mine doesn't have any of the other power button symptoms (such as turning on as soon as you insert the battery).
I'm reluctant to return the phone as I can't be arsed dealing with the warranty process and I rooted it
Similar problem on stock rooted 4.3 row with kt kernel. reboots seem to happen at my house and only in lte/cdma mode. At the same time I notice constant reception issues. In cdmal no problems at all.
Nice, I just set mine to CDMA instead of lte/cdma and no more problems, no more 4g but I don't care as long as my phone works
Sent from my SPH-L710 using Tapatalk 4
jah8551 said:
Nice, I just set mine to CDMA instead of lte/cdma and no more problems, no more 4g but I don't care as long as my phone works
Sent from my SPH-L710 using Tapatalk 4
Click to expand...
Click to collapse
If you get your MSL code you can go into ##DATA# and edit the "HDR/1X Selection" under "Others" and force the phone to be LTE only. It might take a several tries before the selection actually sticks and signal sometimes goes away for me momentarily. There's also the problem that LTE isn't available everywhere yet so when I leave my house I select LTE/CDMA in the regular networks connections menu and let the phone reboot.

Everything is crashing

My note 4 randomly freezes and goes to black. It also randomly restarts, gets stuck, and then restarts again. It's very annoying, if I want to check something, I hit the home button and the phone is frozen on the lock screen. Random apps are also crashing but instead if just closing the app my phone's screen just shuts off and I can't get into the phone for at least a minute. I don't know what the problem is and I really don't want to factory reset my phone.
I would pull the battery and take out the SD card (if you have one) and sim card and boot it up and see if that helps.
If u r using de-bloatware app then try restoring all the apps.
Factory reset, don't install anything and see if it continues. Then start installing a couple of apps till it happens again, try to identify the offending
App.
Same here.. Just started happening 2 weeks ago.. I have yet to find the offending app. ****ing ATT and their ****ty note 4 ughhhh
Happening to me too. Even after factory reset, and in Safe mode. I think it is from the June 16, update. I plan on taking it in to the att store and having them flash the new update to the phone. Thinking maybe my over the air update got screwed up somehow.
I put mine on ultimate power saving mode at night to keep it from dying since I forgot my charger. When I woke up, I tried to turn off ultimate power saving mode, but the option was gone. I rebooted and it got stuck at the att boot logo. I took it to the att store and they said I'd have to file a claim on insurance and that they can't fix it.
I cane home and connected it to adb to see if I could back up my files. Without sending a command to it, it wiped itself and factory reset. I lost everything, but since then I have had no issues.
Mine started doing this a couple of weeks ago. Factory reset twice, sd card out. Still doing it. Had to go back to note 3. With sd card and sim card out it seems to work ok on WiFi only.. No stuttering or force closes since?
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
Mine was doing the same thing. Turns out the battery was taking a crap. New battery and no more issues. For myself at least.
Mine is unusable. It boots into download mode half the time after factory reset. When I get it to boot up it only lasts for 15 minutes then resets again and gets stuck
Sent from my SM-N920I using XDA-Developers mobile app
Black89 said:
Mine is unusable. It boots into download mode half the time after factory reset. When I get it to boot up it only lasts for 15 minutes then resets again and gets stuck
Sent from my SM-N920I using XDA-Developers mobile app
Click to expand...
Click to collapse
Try what I did accidently. Connect to your pc. Boot into recovery lode and see if you can connect with adb. Then connect to with adb sideload and let it sit there. Maybe send a few commands and see if it will do like mine. It might get it to unhang. You might lose everything if it restores, but it might do like mine.
insanoshaman said:
Mine was doing the same thing. Turns out the battery was taking a crap. New battery and no more issues. For myself at least.
Click to expand...
Click to collapse
Mine mostly ok, albeit chained to at&t FIRMWARE, but I do get an odd eeror: when in a call the phone will make a a keypad tone,as though I'm leaning on the keypad [not], often mid-Bluetooth handsfree calls. It last 2-4 seconds, long enough to interrupt the flow of a call. anyone ?
I have had tons of apps update as of late. I too am experiencing lag, lock ups, black screen. I thought I was alone.
Had a friend's Note 4 do the same only he was on Sprints network. He was not rooted and on MM. I tried a factory reset and it helped for an hour or two then it went back to random rebooting or apps freezing. I tried flashing factory software through ODIN. It was good for an hour then went back to random reboots and apps freezing. I tried another ODIN flash without restoring any of his apps and the same thing happened. I tried changing the battery and that wasn't it, I removed the SD card and that wasn't it either.
He had to take it to Sprint and they ended up just giving him an S7.
Sent from my SM-G925P using XDA-Developers mobile app
I started having this problem just after the update. I tried to switch the battery out and tried to take SD card out. I factory reset it about 3 times now. Nothing has solved it.
I took it into AT&T, and even though I'm not under warranty anymore (had phone for almost 2 years now), they worked with me and ended up giving me a new s7.
I suggest you go talk to AT&T because this is a problem with all AT&T Note 4's. Tell them you want it fixed and talk to the managers and get them to contact the corporate help desk. Don't leave without them fixing it. You paid $900 for this phone.
Gave you a new S7? Or swapped it out on a next contract?
dave30534 said:
Gave you a new S7? Or swapped it out on a next contract?
Click to expand...
Click to collapse
I did not pay a dime. But you have to show them that it freezes and crashes even after they factory reset it
Just left an [email protected] store. He looked at me like I had 3 heads. He had never heard of such. Will call corporate and work my way down.
I did hold a S7 edge.... it was a thing of beauty and speed. No ir though... it's why I like note 4
Works without sim
I've had the exact same issues, (Galaxy Note 4 on AT&T). Tried factory reset, wiping cache, re-flashing with odin, removing SD card, removing apps, multiple batteries, etc.... the only thing that has worked so far is removing the SIM card. It runs flawless without it. Currently using my S3 for calls and text and use the note 4 like a giant iPod touch on wifi only. Hoping this is a software issue AT&T will correct but knowing them..... best bet is probably to wait until August and get the new Note 7.
Why not try the MM update that is out right now, it´s not an OTA but by just renaiming the file to update.zip, putting it in your ds card and applying it through recovery you will have a practically new phone, it´s worth the try.
I´m ruuning it and it´s been great so far, no bugs, no errors.

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