Microsoft exchange kill al my battery. - G4 Q&A, Help & Troubleshooting

Hi,
I have my G4 for about a month and always work fine but suddenly he starts to drain all my battery with the "exchange" of hotmail. I didn't change nothing, I have 2 emails from the first day in my email addresses(gmail and hotmail), and they work fine till now.
Can somebody help me with this issue?
Thank you,
Bruno Costa

Related

[Q] Email is killing my battery!

As stated! Literally 78% of battery usage. I have only just started using email on my phone! Battery was amazing up until using email. I'm on rooted 2.3.3! Could anyone help.
The stock email app blows for exchange connectivity. It constantly hangs on me (the retrieval of email that is). I find when you have an area with a flaky connection (in and out of 3g), you get these issue. With it comes battery problems I've noticed.
I use touchdown for my primary exchange account to solve the lack of incoming email, but it too has battery issues if when it goes in and out of 3g coverage. It was fine until an update earlier in the year (on my old phone, then i noticed the battery issue, still notice on the arc now).
Are you using exchange or just regular email? If you notice your battery draining quick, its probably best to do a force close on it. You should be good to go for a few more hours until it happens again and the cycle repeats. The issue has been around wince 2.1 and I'm not sure why google doesn't get around to fixing it (I'm assuming the mail app at least uses a background service by google as I had the same issue on cyanogenmod since android 2.1). Its a well known issue.
I'm sure this doesn't help, its more of a "Me too".
I hope it gets better for you.
Yea its exchange mate! What a nightmare this is! Work email too so really need to find a work-around for this! I don't seem to have the issue of incoming email, it purely seems to be the battery usage! What a shame. thank you for the speedy reply.
you could try forwarding all your email to your gmail/ googlemail account and use that instead... doesn't solve the problem of replying though.. but you would at least get instant notications of incoming mail, without screwing your battery.
I also have this problem on my Arc - Accounts: Gmail & Exchange. With use of Green Power (Battery Saver which enables data traffic only 1 minute, then 10 minutes data traffic off) this drain-problem becomes WORSE. Before Update to 2.3.3 Green Power really saves some battery, after update 2.3.3 Green Power makes the drain more.
Best solution for me atm is: use only 2G, and don´t use Battery Savers like Green Power. I have to try playing around with exchange refresh settings (Push, once per hour...)
With this my battery drain ist about 2% per hour (no wifi, no gps, no calls... Only phone idle). Not perfect, but best i can get atm...
I use moxier mail for exchange mail. It's a pretty expensive app, but works flawless for me. Maybe there are some free exchange apps too try to search the market. Moxier mail doesn't even site up in my battery usage stats.
Thanks, I will give moxier mail a try.
Hard to justify since I bought touchdown already. I've since turned off push in touchdown and set to 15 minute intervals. Not ideal, its no longer draining my battery.
I've had this same problem for a while after updating to 2.3.3, I think the general solution is to NOT use push email and rather, set a interval (15 minutes or greater).
If you're in an area with scarce connectivity, the email application apparently continues to attempt to sync even with no signal so in that case, maybe a 3rd party email client will be better. Though apparently the popular K9 mail doesn't support active sync =/
Can anyone tell me how to set up email using Moxier? I cannot get it to connect to my exchange account at all, i have tried all possible combinations. My email address is [email protected]. Can you tell me what my domain would be? (previously using stock app i used @broadfieldprimary.herts.sch.uk - this worked fine) What my server would be (using stock app, I used db3prd0204.outlook.com - and this worked fine also. But trying to use Moxier - Paid - I cannot get any connection to this email!!! I'm sorry if this is a basic question, but If anyone could explain the set up I would need I would be eternally greatful!!

Email Problem, Quits Working Without Warning

Email has always worked perfect up until the last few days. It will randomly stop syncing and I have to power it off and back on for it to fix the problem. Everything looks normal. It will not send or receive though.
Everything else seems to work except the email. It's already caused me quite a few problems with not getting messages in a timely manner.
Any thoughts.
I have experienced the same problem also... i kept wondering for few days why i am not getting any emails and than one day my battery died so when i rebooted i the phone my inbox got tons of emails from few days back... i wish to know the answer too
What email are you trying to sync? Hotmail?
princessakiki said:
What email are you trying to sync? Hotmail?
Click to expand...
Click to collapse
hotmail and yahoo... both got backed up for few days... any ideas?
I'm experiencing the same for Gmail. Anybody know of a fix?
Sent from my SPH-D710 using Tapatalk
I'm having the same, or a similar, issue with Exchange mail. Randomly it won't bother to sync it on push until I open up the mail app. All my Gmail works fine, just this.
I may have found the problem. I took off my live wallpaper yesterday and put a standard one back on and my email hasnt quit working since.
I had the 3D Hyperspace Live Wallpaper, which I really like and hate to lose. I'm still monitoring it but I lost email pretty frequently until I went back to the standard wallpaper so there's a good chance thats the problem.
I'll update with results.
Some more info on my problem and my phone:
I have four yahoo email accounts and one gmail account. My yahoo accounts would stop syncing and nothing you could do would refresh them. Nothing would make them sync other than turning the phone off and back on.
My phone is rooted with sfhubs root which has worked flawlessly so far. Not sure if that has anything to do with it or not.
Well I noticed my Hotmail stopped syncing around the time they made the official Hotmail app. I thought it maybe something on Hotmail side of things not allowing it to work but I guess not. I am not rooted and am all stock but the official Hotmail app works great so I just said forget the other one. Let me know if anyone finds a fix.
Sent from my hand crippling Epic 4g Touch
princessakiki said:
Well I noticed my Hotmail stopped syncing around the time they made the official Hotmail app. I thought it maybe something on Hotmail side of things not allowing it to work but I guess not. I am not rooted and am all stock but the official Hotmail app works great so I just said forget the other one. Let me know if anyone finds a fix.
Sent from my hand crippling Epic 4g Touch
Click to expand...
Click to collapse
My gut feeling is that it stopped syncing because i was " clearing memory" from that inbuilt Samsung task manger... since i stopped using "clear memory" the email seems to sync properly ... maybe i am wrong ... i don't know...
Update:
It's been three days since I took the live wallpaper off. I had no problems for three days...
Until this morning. Email hadnt synced since last night. I had to reboot the phone and the emails came rolling in.
I'm going to put the live wallpaper back on and see how it reacts.

Exchange Services wakelock

My note2 was serving me well until late yesterday afternoon. The exchange services is keeping the phone awake. I was on push all the while and it's working fine. Since last night, my phone is constantly awake and exchange services is the culprit.
If I remove the account or set to hourly poll, deep sleep remains. Coincidentally my company increased the mailbox quota yesterday from 200mb to 2gb yesterday. I am not sure if these are related but need some help if anybody knows how to resolve this issue.
Thanks.
Seifer1975 said:
My note2 was serving me well until late yesterday afternoon. The exchange services is keeping the phone awake. I was on push all the while and it's working fine. Since last night, my phone is constantly awake and exchange services is the culprit.
If I remove the account or set to hourly poll, deep sleep remains. Coincidentally my company increased the mailbox quota yesterday from 200mb to 2gb yesterday. I am not sure if these are related but need some help if anybody knows how to resolve this issue.
Thanks.
Click to expand...
Click to collapse
I have started to see this also... If I kill Exchange Services it is fine for a while then comes back to the wake lock a day or two later. I can tell it's happening because it's the only time my phone gets hot.

[Q] combined view email sync

I have 2 email accounts set up in the email app. When I switch to combined view, the sync icon starts spinning as if it is trying to sync the email accounts, but it never stops.
Viewing either of the 2 accounts individually works correctly. Tap the sync icon, it spins for a few seconds and then stops.
This is happening now on the Galaxy Note 2 and was also happening on my SG3. Both phones are running Samsung's 4.1.1
Since I have not found any posts about this problem here, I am guessing that maybe I have something set up incorrectly in the email app?
Anyone have any ideas on how to resolve this problem? tia
Am I the only one having this issue? Strange.
I Have the same problem...
7 Accounts and keeps spinning, but no problems with mail coming in.
Mail seems to come through just fine for me as well. It seems like the email app is draining the battery faster since it appears to continue looking for new mail.
I don't have any problems with draining.
I noticed this problem earlier, but didn't pay any attention because everything works fine.
If anyone knows how the solve it, or why this works this way, please leave a reply..
I'm going to leave email in combined view today to get a better feel for the perceived battery problem. Could be just my perception.
Combined inbox sure makes things easier to manage.
I have been tracking this for the last couple of weeks and it appears that the email sync is not what is draining the battery so quickly.
Can't figure this battery issue out. Sometimes I only get a day or so before having to recharge and other times I'll get close to three days between charges. I've tried different combinations of turning things (wi-fi, mobile data, gps, bluetooth, etc.) on and off but can't seem to find one particular thing causing the big differences in battery usage.

Battery Drain issue - Exchange service eating up battery

Hi All,
I have had this beautiful device Ascend P6 for more than a couple of months now. Used ROMs B107, B111, B118CN, B122 and currently on B125. I must say that this is a very good device and give me close to 12-14 hours of battery life with not so high usage.
I have configured 2 company emails using activesync on Exchange and have kept the refresh interval at 1 hour with 3 days of sync for both the emails. What bothers me is that when I check the battery usage the Exchange services takes up more than 50% of battery every time. If this can be reduced, I am sure that the battery would rock.
I have attached 4 screenshots with the battery usage config, details on exchange service and my sync settings on both the emails.
Can somebody let me know if anything can be done to make this better, or should I just stay with it.
The amount of transfered data is not really high but depending on the amount of contacts and calender entries it can take a long time to get it synchronized.
If you don't synch contacts and calendar every hour you will encounter more efficient battery drain.
Still the same
experto1 said:
The amount of transfered data is not really high but depending on the amount of contacts and calender entries it can take a long time to get it synchronized.
If you don't synch contacts and calendar every hour you will encounter more efficient battery drain.
Click to expand...
Click to collapse
I did try this and it helped upto an extend so and my keep awake time for this service has reduced to half. Still the service is taking up almost 40% of battery and I think there should just be a better way of doing this.
clickabhee said:
I did try this and it helped upto an extend so and my keep awake time for this service has reduced to half. Still the service is taking up almost 40% of battery and I think there should just be a better way of doing this.
Click to expand...
Click to collapse
Greenify.
Maybe you should try another app ?
I use touchdown for exchange email,versatile and customizable...much better than stock email
Sent from my HUAWEI P6-U06 using Tapatalk
clickabhee said:
Hi All,
I have had this beautiful device Ascend P6 for more than a couple of months now. Used ROMs B107, B111, B118CN, B122 and currently on B125. I must say that this is a very good device and give me close to 12-14 hours of battery life with not so high usage.
I have configured 2 company emails using activesync on Exchange and have kept the refresh interval at 1 hour with 3 days of sync for both the emails. What bothers me is that when I check the battery usage the Exchange services takes up more than 50% of battery every time. If this can be reduced, I am sure that the battery would rock.
I have attached 4 screenshots with the battery usage config, details on exchange service and my sync settings on both the emails.
Can somebody let me know if anything can be done to make this better, or should I just stay with it.
Click to expand...
Click to collapse
I sync with my works exchange and have never had these issues (been on 3 different roms, currently on 122), I have it set to push, days to sync = all, sync email and calendar but not contacts. I only sync with one account though, maybe try removing one account and seeing if that helps, and then re-add and remove the other?
One issue I did have with the stock version was the lack of ability not to set a quiet time, ie weekends and at night, tried a few other apps but didn't like them as much. I just use the profiles at night to turn auto sync off, and at the weekend I just ignore the emails
I get about 2 days out my battery from full charge. I also have it syncing with hotmail, use bluetooth in the car for 2 hours a day, browsing the web etc. So i'd say i'm a mid level battery user.
The latest version of the email/exchange apps you get with the nexus 5 have been released, maybe try them? I installed them on my P6 fine, here they are here...
https://www.dropbox.com/s/n0dzc0jxylx9h77/com.google.android.exchange-6.0-893803.apk
https://www.dropbox.com/s/zr55dvakxktkvtq/EmailGoogle.apk
twostroker said:
I use touchdown for exchange email,versatile and customizable...much better than stock email
Sent from my HUAWEI P6-U06 using Tapatalk
Click to expand...
Click to collapse
Let me try that... That is a paid app if I am not wrong
Confused
markgranto said:
I sync with my works exchange and have never had these issues (been on 3 different roms, currently on 122), I have it set to push, days to sync = all, sync email and calendar but not contacts. I only sync with one account though, maybe try removing one account and seeing if that helps, and then re-add and remove the other?
One issue I did have with the stock version was the lack of ability not to set a quiet time, ie weekends and at night, tried a few other apps but didn't like them as much. I just use the profiles at night to turn auto sync off, and at the weekend I just ignore the emails
I get about 2 days out my battery from full charge. I also have it syncing with hotmail, use bluetooth in the car for 2 hours a day, browsing the web etc. So i'd say i'm a mid level battery user.
The latest version of the email/exchange apps you get with the nexus 5 have been released, maybe try them? I installed them on my P6 fine, here they are here...
https://www.dropbox.com/s/n0dzc0jxylx9h77/com.google.android.exchange-6.0-893803.apk
https://www.dropbox.com/s/zr55dvakxktkvtq/EmailGoogle.apk
Click to expand...
Click to collapse
Let me download them and install. Hopefully they will be better than the default mail app. Still not sure, if I should go with this or the Touchdown
clickabhee said:
Let me download them and install. Hopefully they will be better than the default mail app. Still not sure, if I should go with this or the Touchdown
Click to expand...
Click to collapse
I found it used far much more battery and data than the default app. Loads of extra addons in it, but for me I just want to check emails, reply etc. Nothing fancy.
Similar issue with Moto G 1st Gen India
Hi,
I am using a moto g 1st generation. I have recently updated to lolipop. After upating to lolipop Microsoft Exchange Services eating 49% of my battery. My sync was off.

Categories

Resources