I have 2 email accounts set up in the email app. When I switch to combined view, the sync icon starts spinning as if it is trying to sync the email accounts, but it never stops.
Viewing either of the 2 accounts individually works correctly. Tap the sync icon, it spins for a few seconds and then stops.
This is happening now on the Galaxy Note 2 and was also happening on my SG3. Both phones are running Samsung's 4.1.1
Since I have not found any posts about this problem here, I am guessing that maybe I have something set up incorrectly in the email app?
Anyone have any ideas on how to resolve this problem? tia
Am I the only one having this issue? Strange.
I Have the same problem...
7 Accounts and keeps spinning, but no problems with mail coming in.
Mail seems to come through just fine for me as well. It seems like the email app is draining the battery faster since it appears to continue looking for new mail.
I don't have any problems with draining.
I noticed this problem earlier, but didn't pay any attention because everything works fine.
If anyone knows how the solve it, or why this works this way, please leave a reply..
I'm going to leave email in combined view today to get a better feel for the perceived battery problem. Could be just my perception.
Combined inbox sure makes things easier to manage.
I have been tracking this for the last couple of weeks and it appears that the email sync is not what is draining the battery so quickly.
Can't figure this battery issue out. Sometimes I only get a day or so before having to recharge and other times I'll get close to three days between charges. I've tried different combinations of turning things (wi-fi, mobile data, gps, bluetooth, etc.) on and off but can't seem to find one particular thing causing the big differences in battery usage.
Related
As stated! Literally 78% of battery usage. I have only just started using email on my phone! Battery was amazing up until using email. I'm on rooted 2.3.3! Could anyone help.
The stock email app blows for exchange connectivity. It constantly hangs on me (the retrieval of email that is). I find when you have an area with a flaky connection (in and out of 3g), you get these issue. With it comes battery problems I've noticed.
I use touchdown for my primary exchange account to solve the lack of incoming email, but it too has battery issues if when it goes in and out of 3g coverage. It was fine until an update earlier in the year (on my old phone, then i noticed the battery issue, still notice on the arc now).
Are you using exchange or just regular email? If you notice your battery draining quick, its probably best to do a force close on it. You should be good to go for a few more hours until it happens again and the cycle repeats. The issue has been around wince 2.1 and I'm not sure why google doesn't get around to fixing it (I'm assuming the mail app at least uses a background service by google as I had the same issue on cyanogenmod since android 2.1). Its a well known issue.
I'm sure this doesn't help, its more of a "Me too".
I hope it gets better for you.
Yea its exchange mate! What a nightmare this is! Work email too so really need to find a work-around for this! I don't seem to have the issue of incoming email, it purely seems to be the battery usage! What a shame. thank you for the speedy reply.
you could try forwarding all your email to your gmail/ googlemail account and use that instead... doesn't solve the problem of replying though.. but you would at least get instant notications of incoming mail, without screwing your battery.
I also have this problem on my Arc - Accounts: Gmail & Exchange. With use of Green Power (Battery Saver which enables data traffic only 1 minute, then 10 minutes data traffic off) this drain-problem becomes WORSE. Before Update to 2.3.3 Green Power really saves some battery, after update 2.3.3 Green Power makes the drain more.
Best solution for me atm is: use only 2G, and don´t use Battery Savers like Green Power. I have to try playing around with exchange refresh settings (Push, once per hour...)
With this my battery drain ist about 2% per hour (no wifi, no gps, no calls... Only phone idle). Not perfect, but best i can get atm...
I use moxier mail for exchange mail. It's a pretty expensive app, but works flawless for me. Maybe there are some free exchange apps too try to search the market. Moxier mail doesn't even site up in my battery usage stats.
Thanks, I will give moxier mail a try.
Hard to justify since I bought touchdown already. I've since turned off push in touchdown and set to 15 minute intervals. Not ideal, its no longer draining my battery.
I've had this same problem for a while after updating to 2.3.3, I think the general solution is to NOT use push email and rather, set a interval (15 minutes or greater).
If you're in an area with scarce connectivity, the email application apparently continues to attempt to sync even with no signal so in that case, maybe a 3rd party email client will be better. Though apparently the popular K9 mail doesn't support active sync =/
Can anyone tell me how to set up email using Moxier? I cannot get it to connect to my exchange account at all, i have tried all possible combinations. My email address is [email protected]. Can you tell me what my domain would be? (previously using stock app i used @broadfieldprimary.herts.sch.uk - this worked fine) What my server would be (using stock app, I used db3prd0204.outlook.com - and this worked fine also. But trying to use Moxier - Paid - I cannot get any connection to this email!!! I'm sorry if this is a basic question, but If anyone could explain the set up I would need I would be eternally greatful!!
This may have been addressed, but a search didn't reveal anything exactly like this. Please bear in mind that I'm an Android newbie!
I bought the Incredible 2 last Thursday. No rooting, nothing weird, still mostly stock. This morning it's running very slow, screen transitions jerky, etc. and even text based email takes minutes to open. I messed around in settings, and notice that Mail (com.htc.android.mail) is using 48% of my battery, more than twice what the screen is using! I force close, and the phone speeds right up, lag is gone, screen transitions smooth but, minutes later, Mail comes back on line and the phone goes to crap.
I've used more that 1/2 my battery in two hours. I notice that the uptime is 1 hr 58 minutes, and the awake time is 1 hr 44 minutes, so I assume that the mail app is also preventing the phone from sleeping.
Any advise will be greatly appreciated!!
This may sound obvious, but did you try resetting your phone? Turn fastboot off (settings > applications > click fastboot so it is unchecked) then kill mail, and before it has a chance to restart hold the power button, then shut down. The restart option might work, but for things like this I prefer a good old fashioned power down, power up. Anyways, power your phone back on by pushing the power button for two seconds or so. Then see how it goes. This is an error that I have not heard about, but a reset is a universal problem solver. If it doesn't work, tell us what kind of email accounts you have set up (pop, imap, exchange) and how many, and also the settings for checking the mail.
Hopefully the restart will fix it though.
Sent from my Incredible 2 with Xda app
Thanks! My limited Android knowledge told me to try a restart, but I actually didn't know how on the Incredible 2!!
Anyway, the problem went away for a couple hours, then came back!
I use a POP server for my work email, and gmail for personal. I really don't understand this, as nothing has changed since yesterday, but the phone has slowed to a crawl!
Try a third party email app. I don't know of any offhand as I only use gmail on my phone. My gmail account checks my imap account on another host so it's all together, and I can distinguish which account is which on the emails through gmail tags.
Umm I think this will require a factory reset, because you can't uninstall stock mail nor freeze it without root
Sent from my ADR6350 using XDA App
You can temp root, and freeze the stock mail app if that is the way you decide to go. Instructions found here http://forum.xda-developers.com/showthread.php?t=1068544. But that sounds more like something faulty with the software, because like I said, I have never heard of that happening before. I would take it back to Verizon, complain incessantly, and point out that you could have fixed it yourself if the phone had an unlocked bootloader
Do you have them set to check mail constantly, push, or are they on a delay? Can you use imap for work instead of pop? I have four accounts set up on mine, including an exchange, and three imap accounts. The fact that it just started happening leads me to believe something broke in the system, though. A factory reset and re-flash may indeed fix the problem. Also, do you have good 3g coverage most of the day? Check your time without signal under battery status in settings. Click on cell standby and it should give it to you. Or are you using wifi most of the day?
Sorry for the rambling questions, just writing stuff out as I think of it. Trying to narrow down what the problem could be.
Thanks, again.
I'm using the mail settings that the school requires, so can't change them. Currently set only to update when the app is opened.
I generally get good cellular reception at work, and I have wifi as well. I've been trying it with or without wifi today, with no changes. I'll try a reset and see if that helps.
I just mentioned trying another app because I don't see these problems and I do not have the stock mail app configured in any way.
RobWoodall said:
Thanks, again.
I'm using the mail settings that the school requires, so can't change them. Currently set only to update when the app is opened.
I generally get good cellular reception at work, and I have wifi as well. I've been trying it with or without wifi today, with no changes. I'll try a reset and see if that helps.
Click to expand...
Click to collapse
Factory reset should probably fix it
Sent from my ADR6350 using XDA App
RobWoodall said:
This may have been addressed, but a search didn't reveal anything exactly like this. Please bear in mind that I'm an Android newbie!
I bought the Incredible 2 last Thursday. No rooting, nothing weird, still mostly stock. This morning it's running very slow, screen transitions jerky, etc. and even text based email takes minutes to open. I messed around in settings, and notice that Mail (com.htc.android.mail) is using 48% of my battery, more than twice what the screen is using! I force close, and the phone speeds right up, lag is gone, screen transitions smooth but, minutes later, Mail comes back on line and the phone goes to crap.
I've used more that 1/2 my battery in two hours. I notice that the uptime is 1 hr 58 minutes, and the awake time is 1 hr 44 minutes, so I assume that the mail app is also preventing the phone from sleeping.
Any advise will be greatly appreciated!!
Click to expand...
Click to collapse
I've had the Inc 1 and now the two. I've always turned off the (auto sync) this would require yyou to open your mail and manually refresh or of you use the sync all widget it works that was as well. Seems to save a ton of battery only drawback being you have to manually check it. Ie. No mail notifications. Just a thought maybe you want to give it a shot.
Thanks, everyone. Using a combination of all your advise, the problem is resolved. I factory reset the phone, then installed only my gmail account. This worked fine all of yesterday, so I finally got off my butt and learned how to use gmail to read and send my work email last night. That seems to be working well. I'm still getting email notifications, but gmail is only using 3% of my battery, as opposed to the 48% that Android mail was using.
Still don't know what caused the trouble, but I'm very pleased with the solution.
Thanks again!!
Email battery problem also on Nexus S
I have also the problem that the standard email is consuming the biggest part of the battery - mostly over 50%. I use an exchange account and a pop email, but both not synchronized automatically (manual sync interval), and I do not use them so often - max. one sync a day...
Anyone an idea how to improve this?
Please use the Q&A Forum for questions Thanks
Moving to Q&A
HTC mail has always been a battery drainer for me. I just use the Gmail app.
AgalychnisCallidryas said:
HTC mail has always been a battery drainer for me. I just use the Gmail app.
Click to expand...
Click to collapse
Or k9 mail....just set the settings to update manually...
Gmail is the only non battery hog.
Sent from my Incredible 2 using xda premium
K-9 Mail
I had also the problem (as mentioned above) with the standard android email programm and a so related short battery life. Since I deleted all email configurations there and installed K-9 mail client instead, battery life improved a lot. Before I could use my phone about 2 days, now it lasts for around 5-6 days...
I am having some weird issues with k9mail client with push mail not working consistently. Does anyone else have this problem?
Random times during the day, mails do not get pushed to me. I can't really discern a particular pattern of when it works and when it doesn't so I haven't been able to "reproduce" the problem at will. I've also turned on debugging and have been looking at the logs via aLogCat.
For Example
Let's say I start watching the logs at 1:00pm and this was the last time anything was logged by k9mail. Then I get an email to one of my accounts at 1:10pm (I found out via desktop mail client) but this mail does not get pushed to me so I don't get notified and k9mail is still not logging anything so there's no activity by the mail client.
1:25pm comes around, which is over the 24 minute imap idle refresh time configured but I still don't see any mails being pushed to me.
Sometimes the mail finally gets pushed, sometimes it doesn't get pushed for over an hour.
Anyone else have this issue? Any suggestions?
I am currently confined to using k9mail because it allows me to reply to emails received at one account with another account without using gmail's "Send As" feature.
Thanks!
newalker91 said:
At the times you're expecting the mail to push through, is your phone on or idle? Do you notice any discernible difference between the two?
Click to expand...
Click to collapse
Yes, the phone is on but it doesn't seem to matter if it is on (screen on) or idle (screen off).
This would be the sequence of events:
1) The phone is on but screen off (idling)
2) I notice that I received an email through my desktop PC
3) Look at my phone, LED is not blinking so it has not been pushed the email
4) I turn the screen on and unlock it, still is not pushed
5) I opened up the k9mail app, still not pushed
At this point, I can turn the screen back off and eventually I would get notified but when this problem is occurring, it takes too long for the mail to get pushed to me and this problem really defeats the purpose of push mail.
Thanks for the reply!
newalker91 said:
Seems like you're not the only one with this issue. I would completely remove the application, wipe cache on the phone in recovery (power + volume up if not rooted), reinstall and set it back up. If that doesn't fix push, set it to poll every 5 minutes.
Click to expand...
Click to collapse
I've definitely seen reports of this issue. Really not sure if it's the OS, phone, or k9mail.
Here's a k9mail bug that was reported that I added onto with logs:
http://code.google.com/p/k9mail/issues/detail?id=3847
If anyone else is having the same issues, please add a comment so that it get some more attention.
Could this be the same issue described in detail here?
code.google.com/p/k9mail/issues/detail?id=4347
This issue has recently appeared on my phone as well. I had been using K9 for my work email for over a year on my Evo 4G without any problems. About two months ago I picked up a Samsung SG3 (Sprint) and installed K9 on there as well, with no problems whatsoever. All of a sudden around September 5th, I started noticing that I would get my desktop notifications before my phone would receive my emails, which I couldn't recall ever happening in the entire time I had been using K9. I had not make any network changes, system changes, or anything like that. It just stopped working as it normally did one day.
Long story short, I've been having the same issue as you described in the OP. I've tried installing and uninstalling multiple versions of K9 (4.119, 4.200, 4.201, 4.304, 4.306) with the same results.
My work email is hosted by GoDaddy (yes, they are terrible) and as you can expect, I tried getting some support from them and they said that everything was working as it should. I've also tried sending the K9 devs a few emails regarding the issue along with a bunch of catlogs, but not one of them has responded to me. Oh well, it was a great app when it was working.
Oh, and for what it's worth, I had tried setting up 3 different imap email accounts on K9, my work account hosted by GoDaddy, a Gmail account, and a Yahoo account. The Yahoo and Gmail ones pushed emails immediately, whereas the work one would only push at the "refresh idle connection" intervals.
Hello
The last few days my email application has been acting up.
Seems like it is on constant sync and using battery like a madman.
I have used it on push on my exchange-mail for nearly two months now without a problem. But a few days ago i started seeing the sync icon in my taskbar all the time.
I have tried adjusting the syncing times to much lower intervals but still uses battery like a madman.
Any good suggestions how to solve this?
(Cant post image due to low postcount, but it has a 40% hog of the battery)
I remember this happening every now and then when I used the HTC Mail app. I'm assuming that's the one you mean? It has a few quirks.
What I found stopped it was force-stopping the app, clearing cache and rebooting. If that doesn't work clear data too, but you'll have to set your e-mail account back up.
I have the same problem when I'm on Wi-Fi in the office. I thinks it can't connect to the mail server due to the firewall and just keeps on trying to connect. Albeit not the ideal workaround, switching off Wi-Fi and using 3G/H for a couple of seconds usually works.
this happened on mine a few weeks back, i cleared the cache and data then restarted the phone input my email address back in and all was fine
I'm having a few issues with my Note and I'm wondering if anyone else is experiencing the same.
When I get a new email, tapping on the notificatin takes me to the email client, where it just sits there at a blank screen and acts like it's loading. This is pretty consistent (and annoying). The email never shows until I back out of the client and go back in.
My email is an Exchange Live account. It has been having some issues sending for the last few days. Emails get stuck and fail to send from the client. This could be an issue with Live mail, but I'm not having any issues on my other phones that are configured with it.
GPS - The Note 3 left a bad taste in my mouth with respect to GPS. It had trouble getting and holding a fix. I was hoping that was fixed with the Note 4. Last night, I went for a walk and I always use Runtastic to track my walks. I walked 4 miles and for the first half, it didn't get a solid GPS fix (blinking icon). I toggled GPS off and on and got the "google consent" screen and it locked immediately after. Not sure if it was a one time thing or what. So, is anyone else having GPS issues?
Thanks. Just trying to figure out if this is something specific to my configuration, or just bugs.
1. this used to happen on my galaxy s2 somewhat frequently, but I have yet to have this happen to me on my note 4..
2. also using exchange, have 4 accounts on separate exchange servers, no issues
3. I had the same experience, opened up maps, and for some reason the location popup didn't popup. after answering the popup I have had no issues, gps usually gets a fix and stays fixed within 5-10 seconds max, even indoors
xlr8shun said:
1. this used to happen on my galaxy s2 somewhat frequently, but I have yet to have this happen to me on my note 4..
2. also using exchange, have 4 accounts on separate exchange servers, no issues
3. I had the same experience, opened up maps, and for some reason the location popup didn't popup. after answering the popup I have had no issues, gps usually gets a fix and stays fixed within 5-10 seconds max, even indoors
Click to expand...
Click to collapse
Okay, great (on the gps thing). I was dreading a repeat of the Note 3, but I haven't had any further issues on that front since the popup. Thanks!