Hello
The last few days my email application has been acting up.
Seems like it is on constant sync and using battery like a madman.
I have used it on push on my exchange-mail for nearly two months now without a problem. But a few days ago i started seeing the sync icon in my taskbar all the time.
I have tried adjusting the syncing times to much lower intervals but still uses battery like a madman.
Any good suggestions how to solve this?
(Cant post image due to low postcount, but it has a 40% hog of the battery)
I remember this happening every now and then when I used the HTC Mail app. I'm assuming that's the one you mean? It has a few quirks.
What I found stopped it was force-stopping the app, clearing cache and rebooting. If that doesn't work clear data too, but you'll have to set your e-mail account back up.
I have the same problem when I'm on Wi-Fi in the office. I thinks it can't connect to the mail server due to the firewall and just keeps on trying to connect. Albeit not the ideal workaround, switching off Wi-Fi and using 3G/H for a couple of seconds usually works.
this happened on mine a few weeks back, i cleared the cache and data then restarted the phone input my email address back in and all was fine
Related
I'm wondering if I have found the cause of the notorious problem with the system server taking up 100% of the CPU at bootup. It seems to correlate with gmail accounts, or exchange accounts syncing at bootup.
To try and figure out what what causing the problem I started with a fresh install of FRX03 (using the latest kernel, 1253) and slowly added back my programs and settings, rebooting as I added things. Only after configuring my gmail account for the first time did I experience the lag. I then changed my gmail to not sync anything and the lag issue went away. I then added my exchange account and the lag issue came back.
After configuring my exchange account to sync on a schedule instead of push mode I've been able to reboot five times with absolutely no lag. I did experience the lag isue one time, but prior to changing my account settings I had to reboot four or fives times just to get the phone working.
For anyone having the issue, please try disabling sync on your exchange and gmail and let me know the results.
toadlife said:
I'm wondering if I have found the cause of the notorious problem with the system server taking up 100% of the CPU at bootup. It seems to correlate with gmail accounts, or exchange accounts syncing at bootup.
To try and figure out what what causing the problem I started with a fresh install of FRX03 (using the latest kernel, 1253) and slowly added back my programs and settings, rebooting as I added things. Only after configuring my gmail account for the first time did I experience the lag. I then changed my gmail to not sync anything and the lag issue went away. I then added my exchange account and the lag issue came back.
After configuring my exchange account to sync on a schedule instead of push mode I've been able to reboot five times with absolutely no lag. I did experience the lag isue one time, but prior to changing my account settings I had to reboot four or fives times just to get the phone working.
For anyone having the issue, please try disabling sync on your exchange and gmail and let me know the results.
Click to expand...
Click to collapse
I don't use gmail, so i don't sync it. I use hotmail and it syncs everything 15 minutes. I experience lag for about 1 min after booting and after that it works just fine.
Hrm, never heard a theory that it's based on GSync.
I think it's related to netloc - I've heard when GSM guys disable it, the bug all but goes away.
CDMA, unfortunately netloc doesn't work... so it's always off for me, and I definitely experience the bug.
Calling voicemail always clears it up for me.
Some have said opening Google Maps/Places fixes it too, but it doesn't for me - I'm wondering if it's GSM guys that is working for... I'd bet my left kidney.
The calling voicemail trick works for me too, but sometimes the phone is so hosed that my phone dialer crashes and I have to reset. I'll report back the next time I have time to reboot.
And just like that I'm experiencing the problem again.
*facepalm*
Oh well!
arrrghhh said:
I think it's related to netloc - I've heard when GSM guys disable it, the bug all but goes away.
Click to expand...
Click to collapse
netloc = network location?
I cleared the data for network location in application settings and then rebooted and the problem didn't happen so maybe that is it. I keep doing that regularly and see if it continues to work.
arrrghhh said:
Some have said opening Google Maps/Places fixes it too, but it doesn't for me - I'm wondering if it's GSM guys that is working for... I'd bet my left kidney.
Click to expand...
Click to collapse
For me the Google maps trick works.. takes longer then calling voicemail tho, cause it's a drag to navigate to google maps when everything is in slowmotion, and all I want is fastforward...
Takes a couple of times before it finds my location btw, first few clicks say location not available. But voicemail always does the trick
vmail does the trick
usually when it boots up into No Service, i wait for the 3g signal to come in before dialing. actually put a direct contact just for dialing hahaha
Naadi900 said:
For me the Google maps trick works.. takes longer then calling voicemail tho, cause it's a drag to navigate to google maps when everything is in slowmotion, and all I want is fastforward...
Takes a couple of times before it finds my location btw, first few clicks say location not available. But voicemail always does the trick
Click to expand...
Click to collapse
Are you on GSM?
I have this issue again with top showing system_server is constantly consuming around 50% CPU, this coupled with user CPU processes leaves my CPU pegged above 95%. As a result my phone is terribly slow and batt drains fast. I'm on Android stock unrooted 6.01 with a Galaxy note 4.
Sent from my SM-N910V using Tapatalk
Hi,
My daily 3g useage today is currently at 64Mb, which is just crazy. I haven't used the internet, you tube, etc; and on checking watchdog 3g pro it indicated that it is my Mail that has received this amount. But, that's impossible, the mail size -when check on laptop through Outlook- is around 3 Mb.
Has anyone got any idea why the mail seems to think it has received 20 times this? Is it the Mail app, or Watchdog 3g pro?
I am running Modaco r11 rom, with most of superfluious components removed.
I don't think it's syncing issue Facebook or any other app. Could another app to receiving this data and it is assigned to Mail.
Just a bit confused. The same thing happened in December, but I think that was related to Advanced Task Killer Froyo, which I uninstalled and haven't had the problem since. But this does seem to happen every two to three months - wierd phantom data.
Cheers
Bumping this as again have had crazy 3g usage - 122mb in 1 day, but same as before, from mail. No way have I used that much, but Orange confirmed it. Only change us that I am.using insertion Rom.
Any ideas why my mail app seems go crazy every do often & download 'ghost' data (idea: is it stuck partially downloading something? In a kind of mobius data loop?)
Sent from my HTC Desire using XDA App
If I was you I would sort the problem out. Delete the account then add it again. It seems pretty weird though.
Swyped...
default refresh values at peak times are like every 15 mins.... have you changed this?
I personally don't auto sync enabled.... only refreshes when I open
Cheers for the replies.
Hmm, I might try deleting the accounts and reinputting them. But it has happened before, and I seem to be the only one with this problem. Could it have something to do with my email provider (which is also my ISP)? Anyone got any technical knowledge about this type if thing?
The prob with manually refreshing the email is that I'm self employed and out and about alot, so need the email frequency set quite regular so I am not constantly looking at phone - it's set for every 15 mins; that said, I hadn't even set it download whole emails.
Could it be something from rooting? But that should make not difference. Or is there any malware that could be doing this...as you see, grabbing at straws here...
Oh, and the Rom I am using is Insertcoin not insertion (damn that predictive text)
Sent from my HTC Desire using XDA App
This may have been addressed, but a search didn't reveal anything exactly like this. Please bear in mind that I'm an Android newbie!
I bought the Incredible 2 last Thursday. No rooting, nothing weird, still mostly stock. This morning it's running very slow, screen transitions jerky, etc. and even text based email takes minutes to open. I messed around in settings, and notice that Mail (com.htc.android.mail) is using 48% of my battery, more than twice what the screen is using! I force close, and the phone speeds right up, lag is gone, screen transitions smooth but, minutes later, Mail comes back on line and the phone goes to crap.
I've used more that 1/2 my battery in two hours. I notice that the uptime is 1 hr 58 minutes, and the awake time is 1 hr 44 minutes, so I assume that the mail app is also preventing the phone from sleeping.
Any advise will be greatly appreciated!!
This may sound obvious, but did you try resetting your phone? Turn fastboot off (settings > applications > click fastboot so it is unchecked) then kill mail, and before it has a chance to restart hold the power button, then shut down. The restart option might work, but for things like this I prefer a good old fashioned power down, power up. Anyways, power your phone back on by pushing the power button for two seconds or so. Then see how it goes. This is an error that I have not heard about, but a reset is a universal problem solver. If it doesn't work, tell us what kind of email accounts you have set up (pop, imap, exchange) and how many, and also the settings for checking the mail.
Hopefully the restart will fix it though.
Sent from my Incredible 2 with Xda app
Thanks! My limited Android knowledge told me to try a restart, but I actually didn't know how on the Incredible 2!!
Anyway, the problem went away for a couple hours, then came back!
I use a POP server for my work email, and gmail for personal. I really don't understand this, as nothing has changed since yesterday, but the phone has slowed to a crawl!
Try a third party email app. I don't know of any offhand as I only use gmail on my phone. My gmail account checks my imap account on another host so it's all together, and I can distinguish which account is which on the emails through gmail tags.
Umm I think this will require a factory reset, because you can't uninstall stock mail nor freeze it without root
Sent from my ADR6350 using XDA App
You can temp root, and freeze the stock mail app if that is the way you decide to go. Instructions found here http://forum.xda-developers.com/showthread.php?t=1068544. But that sounds more like something faulty with the software, because like I said, I have never heard of that happening before. I would take it back to Verizon, complain incessantly, and point out that you could have fixed it yourself if the phone had an unlocked bootloader
Do you have them set to check mail constantly, push, or are they on a delay? Can you use imap for work instead of pop? I have four accounts set up on mine, including an exchange, and three imap accounts. The fact that it just started happening leads me to believe something broke in the system, though. A factory reset and re-flash may indeed fix the problem. Also, do you have good 3g coverage most of the day? Check your time without signal under battery status in settings. Click on cell standby and it should give it to you. Or are you using wifi most of the day?
Sorry for the rambling questions, just writing stuff out as I think of it. Trying to narrow down what the problem could be.
Thanks, again.
I'm using the mail settings that the school requires, so can't change them. Currently set only to update when the app is opened.
I generally get good cellular reception at work, and I have wifi as well. I've been trying it with or without wifi today, with no changes. I'll try a reset and see if that helps.
I just mentioned trying another app because I don't see these problems and I do not have the stock mail app configured in any way.
RobWoodall said:
Thanks, again.
I'm using the mail settings that the school requires, so can't change them. Currently set only to update when the app is opened.
I generally get good cellular reception at work, and I have wifi as well. I've been trying it with or without wifi today, with no changes. I'll try a reset and see if that helps.
Click to expand...
Click to collapse
Factory reset should probably fix it
Sent from my ADR6350 using XDA App
RobWoodall said:
This may have been addressed, but a search didn't reveal anything exactly like this. Please bear in mind that I'm an Android newbie!
I bought the Incredible 2 last Thursday. No rooting, nothing weird, still mostly stock. This morning it's running very slow, screen transitions jerky, etc. and even text based email takes minutes to open. I messed around in settings, and notice that Mail (com.htc.android.mail) is using 48% of my battery, more than twice what the screen is using! I force close, and the phone speeds right up, lag is gone, screen transitions smooth but, minutes later, Mail comes back on line and the phone goes to crap.
I've used more that 1/2 my battery in two hours. I notice that the uptime is 1 hr 58 minutes, and the awake time is 1 hr 44 minutes, so I assume that the mail app is also preventing the phone from sleeping.
Any advise will be greatly appreciated!!
Click to expand...
Click to collapse
I've had the Inc 1 and now the two. I've always turned off the (auto sync) this would require yyou to open your mail and manually refresh or of you use the sync all widget it works that was as well. Seems to save a ton of battery only drawback being you have to manually check it. Ie. No mail notifications. Just a thought maybe you want to give it a shot.
Thanks, everyone. Using a combination of all your advise, the problem is resolved. I factory reset the phone, then installed only my gmail account. This worked fine all of yesterday, so I finally got off my butt and learned how to use gmail to read and send my work email last night. That seems to be working well. I'm still getting email notifications, but gmail is only using 3% of my battery, as opposed to the 48% that Android mail was using.
Still don't know what caused the trouble, but I'm very pleased with the solution.
Thanks again!!
Email battery problem also on Nexus S
I have also the problem that the standard email is consuming the biggest part of the battery - mostly over 50%. I use an exchange account and a pop email, but both not synchronized automatically (manual sync interval), and I do not use them so often - max. one sync a day...
Anyone an idea how to improve this?
Please use the Q&A Forum for questions Thanks
Moving to Q&A
HTC mail has always been a battery drainer for me. I just use the Gmail app.
AgalychnisCallidryas said:
HTC mail has always been a battery drainer for me. I just use the Gmail app.
Click to expand...
Click to collapse
Or k9 mail....just set the settings to update manually...
Gmail is the only non battery hog.
Sent from my Incredible 2 using xda premium
K-9 Mail
I had also the problem (as mentioned above) with the standard android email programm and a so related short battery life. Since I deleted all email configurations there and installed K-9 mail client instead, battery life improved a lot. Before I could use my phone about 2 days, now it lasts for around 5-6 days...
I have 2 email accounts set up in the email app. When I switch to combined view, the sync icon starts spinning as if it is trying to sync the email accounts, but it never stops.
Viewing either of the 2 accounts individually works correctly. Tap the sync icon, it spins for a few seconds and then stops.
This is happening now on the Galaxy Note 2 and was also happening on my SG3. Both phones are running Samsung's 4.1.1
Since I have not found any posts about this problem here, I am guessing that maybe I have something set up incorrectly in the email app?
Anyone have any ideas on how to resolve this problem? tia
Am I the only one having this issue? Strange.
I Have the same problem...
7 Accounts and keeps spinning, but no problems with mail coming in.
Mail seems to come through just fine for me as well. It seems like the email app is draining the battery faster since it appears to continue looking for new mail.
I don't have any problems with draining.
I noticed this problem earlier, but didn't pay any attention because everything works fine.
If anyone knows how the solve it, or why this works this way, please leave a reply..
I'm going to leave email in combined view today to get a better feel for the perceived battery problem. Could be just my perception.
Combined inbox sure makes things easier to manage.
I have been tracking this for the last couple of weeks and it appears that the email sync is not what is draining the battery so quickly.
Can't figure this battery issue out. Sometimes I only get a day or so before having to recharge and other times I'll get close to three days between charges. I've tried different combinations of turning things (wi-fi, mobile data, gps, bluetooth, etc.) on and off but can't seem to find one particular thing causing the big differences in battery usage.
All my email is pushed to my G3. I've noticed over the past few days that my iPad and my wife's iPad and her Lumia will always get emails first, followed a few minutes later by my G3. Sometimes the emails just don't arrive on the G3 at all (I've waited 20 minutes!). I have no idea what happens to them but they won't appear on the device unless I start the email app manually.
Today I realised that if the email app is running in the background, i.e. appearing in the task switcher (or whatever it's called) it almost certainly, will not receive email. If I manually shut the app from the switcher, the emails will arrive immediately and continue to arrive as long as the email app is not open in the background!
I've restored the phone to factory settings and it still does it, albeit intermittently. I've called LG support and they don't seem to have a clue and suggest that it's an android problem as opposed to a LG problem. No surprise there!
Can anyone help please?
Hi,
I also have push email configured in my phone, and i haven't noted the behavior you comment.
Do you have any battery saver installed? Or any restriction to the background data?
Regards
Sent from my phone
No battery saver, background data on as normal. Wifi is on also.
Just tried to ping the device and no pings coming back. Looks like the wifi is going to sleep despite it being set to stay awake..
This is really strange!
Can anyone help please? My G3 is the very last device in the house to get email and many times, it's just not getting them at all.
It seems to just go to sleep and not receive pushed email!
Is android just slow at getting email?