Technologically Impaired Phone Newbie Looking for Some Help - G3 Q&A, Help & Troubleshooting

I've been looking around this forum ever since I got my phone last year. It's always been helpful. Now, I am looking for more help.
I live in Toronto and my carrier is Rogers. I have the AT&T LG G3 D850 unlocked. I bought it second hand on eBay. The first thing I did when I got it was did a factory reset.
The first problem I noticed when I first got it was that the contacts list duplicated every time I opened it. I think it might be copying the contacts from my SIM card each time I opened the contacts? I don't know. I soon downloaded an app (Contacts+) to call people. Another reason was because every time I opened my contacts, the AT&T address book popped up. It didn't create much problem, but it was a very annoying. I soon just got used to using Contacts+.
The phone hasn't given me much problem since until recently. I realized I had no idea how to update my android version. It is still running 4.4.2. I did a bit of research and the words "rooting" and "flashing" got my head spinning. I tried to understand myself, but I just don't understand how to update my android or if I even can.
The thing that made me realized that this is a problem that I can't live with is my phone calls and text messages are causing problems. It's getting harder to open to my messages. It loads a long time and sometimes freezes. Sam with my calls. Dialing out or receiving causes my phone to freeze up. Sometimes waiting works. Sometimes I need to restart my phone. Sometimes I have to wait a bit to be able to restart my phone. I am getting popups when I browse the internet, so maybe I got a virus? I do have AVG and Avast on my phone though.
Then there are the few more minor things. My camera seems to take lower quality pictures as compared to when I first got it. My screen seems to be getting less responsive and seems to be dimmer. Phone seems to be warmer than before, but that could just be me. Android File Transfer no longer seems to work, but I assume it has something to do with my calls and messages not working.
What I am asking for is some knowledgeable and patient people to help me optimize my phone. I really don't know where to start. Reading newbie tips get me more confused sometimes. Please help. If this is not the place for this, please move it there or please let me know to delete it. Thanks in advance.

For the contacts problem, you can go to contacts > settings > display options > and then select the contacts you want to be displayed so there aren't any duplicates left.
Also installing two antivirus programs will cause malfunctioning on the phone. So if I were you I should uninstall one of them. If it keeps running slow you should factory reset the phone and try again

You should be able to go into software updates and click update device. It should show several firmware updates because 4.4.2 was quite a while ago. Have a look for that option.
There is no need to root in order to update your phone. Just follow these steps and it will do it all automatically.

If you go to settings, and you stock can get the updates, The easiest way to get your phone updated its using a pc and install the LG suite. You will connect the phone and if detected it will pop the updates.
Sent from my LG-D855 using Tapatalk

Related

[Q] Android market problems?

Is anyone aware of or experiencing any problems with the android market?
I'm using a Stock UK Orange ROM. 25mb free internal space. Using Android market I can go through all the motions and tap install I get the message saying my item will be downloaded. The "downloading" bar appears and is animated, This happened last night. This morning the item had downloaded.
I thought that was the end of it but as I write this I've been waiting an hour for a clock widget to download.
Have also tried via appbrain but experience the same problem.
I can watch youtube videos and browse so I am online. Is there a hidden setting I might have misconfigured? or anyone else experiencing the same thing?
Noodled24 said:
Is anyone aware of or experiencing any problems with the android market?
I'm using a Stock UK Orange ROM. 25mb free internal space. Using Android market I can go through all the motions and tap install I get the message saying my item will be downloaded. The "downloading" bar appears and is animated, This happened last night. This morning the item had downloaded.
I thought that was the end of it but as I write this I've been waiting an hour for a clock widget to download.
Have also tried via appbrain but experience the same problem.
I can watch youtube videos and browse so I am online. Is there a hidden setting I might have misconfigured? or anyone else experiencing the same thing?
Click to expand...
Click to collapse
Since you have 25MB free, that is peculiar. Typically downloads get stuck in queue when space is low -- in which case you are getting a notification in the Notification Bar that you are "Getting Low on Empty Storage Space". In those cases remedy of course is to uninstall a few apps you rarely use. After you do that, the "Low on Storage Space" icon will clear, and the instant that it does, all of the downloads you had started -- but were all stuck in queue -- will now proceed -- instantly.
But in your case i don't know. Are you for certain NOT getting that icon notification? (just checking that's all)... Then this probably won't solve your case at all. THIS POST: http://forum.xda-developers.com/showpost.php?p=7663366&postcount=17
No worries.
The only thing in my notification bar is the icon for advanced task killer, and 1 Gmail notification.
I've uninstalled a couple more apps but that still hasn't forced a download. This has only happened in the past couple of days and it crossed my mind that google might have been tinkering, but i've read nothing of the sort.
Just been to the shop and back and in those 5 mins Tajam (the clock widget from my OP) has downloaded... I've just added a pinball game, but it hasn't downloaded...
Is it at all possible that an application has reserved space? As in I might have 25mb free but some app has reserved some of the free space on my handset?
Nobody else had this issue then?
Any thoughts on a solution? would a hard reset solve this?
Try to:
- start your google-talk-app
- use the menu-button to open the menu and sign-out!
- restart the google-talk-app
- use the menu-button to open the menu and sign-out!
usually, after the 2nd or third time you do that, the download-process begins...
edit: you should notice that the log-in-process of the google-talk-app takes some time, seeing the spinning wheel-symbol on the top-right... just ignore it, start the app, wait 5 seconds and sign-out, repeat...
Thanks for the reply but I dont have google talk installed.
I'm thinking a hard reset might be my only option but it's a pain, and now difficult to download any backup software.
Found this thread http://www.google.tm/support/forum/p/Android+Market/thread?tid=57b5e3efa7477b50&hl=en
Started by a google employee, subsequently locked. Seems to be a recurring problem
I've the same issue, cancel/abort the download and start it again fixes the issue
Sent from my HTC Desire using XDA App
Hey,
I suffered from the same issue...
I literally tried every in the book but to no avail!
Eventually I had to add a file manager into a rom in order to manually download the apps from the internet and then install them onto my desire!
This is a repeat issue with the Android OS. It does go away after a while... Give it a day or two and it'll just literally stop with the issues.
Good luck friend
I had this issue last week and tried every trick I could to get things working again, even a hard/factory reset didn't work. From reviewing the thread you quoted from the Google support forums I got the impression that it was a Google account problem of some sort so before doing a second factory reset I changed from @googlemail to @gmail and for whatever reason after the hard reset this has done the trick.
Yes, I am having the same problem too and only started couple days ago... I can't download anything at the moment
Still no market downloads
After the froyo update for me, there's still no way
to update or download apps from the market.
I tried all the options now known:
Gtalk
Cache clearing
Factory reset
Etc.
What to do next???
I checked a few places and this seems to be a common problem. One thread on the market forums was started by a google employee, 400+ replies later the thread was marked as answered (which it clearly wasnt) Now the forums are becoming littered with posts on this same problem.
I've managed to sort it out. Settings>apps>market>clear cache>force close market>soft reset seemed to force any pending downloads.
But that wasnt really a solution, so had to export contacts to gmail. Change my googlemail account to a gmail account (as prompted when you login to Gmail in the UK.... then I had to perform a hard reset and make my Gmail account the primary google account on my handset.
Very annoying, and I'm in disbelief that google are SO aware of this and dont seem to be offering any help.
But for the time being it's working again. The suggestion on the market help forums is that the UK market is having problems with @googlemail accounts.
Well i never had the googlemail adress and i'm not from the UK, so there's more to
it then only that specific problem....
Pls advice....
None of the great developers here has an idea what's happening here or maybe a solution to this issue????
Pls help out guys?
Guys please advice, i'm just a bit desperate with this issue.
Nothing seems te help and google stays as silent that i lost faith they are going
to fix this....
Does this mean my DESIRE became useless??!??!?!
It's a bit temperamental to be honest, I left it at 'Starting Download' and sometimes it would start after a few hours and another time after about a day. Never used to be like this before. Google need to seriously take a look at this problem.
Sadly my downloads all just end in "failed" within 5 secs....
Had Problems downloading for a month
Hi All,
I have had this problem for about a month now. Never starts to download for me except if I do a factory reset then it downloads some apps between 3 and 22 apps before it hangs again. The phone is a Samsung Galaxy s I9000. Unlocked. I tried different SIM cards from different carriers and removing the SD memory. I can download from different places on the web like Samsung or one of the web sites that have the apps just not the market.
Has anyone else been having this problem for that long?
Regards
sutepm said:
It's a bit temperamental to be honest, I left it at 'Starting Download' and sometimes it would start after a few hours and another time after about a day. Never used to be like this before. Google need to seriously take a look at this problem.
Click to expand...
Click to collapse
Same here. I usually leave the downloads "hanging" around. After 10 min. to a few hours, the downloads start.
Same with "Chrome to phone". Both apps use the GTalk service to send commands to the phone. Google broke something.

Inexplicable awake time issues? I may have an answer...

Since updating my phone to an official-based ROM, I've been having inexplicable awake time issues. However I never have any issues while using any release (nightly or RC1/2) of Cyanogenmod. Once my phone began to stop sleeping, the only way to fix it was to do a factory reset. Spare parts shows no partial wake issue at all, just that the android system was running 100% of the time.
I work in tech support, so I have extensive experience with troubleshooting issues such as the one that I was having. However, a week later with at least one factory reset a day, I still had no clue. I had even been keeping a journal of the things that I had been doing with my phone to find something to blame the problem on. The only thing that I found was that after a factory reset that the phone would work fine until the awake time got to between 1:30:00 and 1:45:00. Once it got there, the phone would stop sleeping.
Finally after doing some serious thinking, it became quite apparent that the only thing that really was consistent across every test was the google account that I had used when setting the phone up.
Now for a little background info: I was one of those guys that flashed Cyanogen's first nightly build along with the google apps that had been pulled from the N1. Upon signing into my google account after flashing that first nightnly, I received an email from google saying something about activating a N1 on my google account. This of course wasn't technically true, but google sure thought I had since I used the N1's g-apps. Unfortunately I deleted the email, so I don't know what all it said. However, when I go to my google account dashboard via a web browser on my computer, way down at the bottom there's an "other products" section. Under that section, I have an option for Google Nexus One. It isn't currently manageable via the dashboard, but Google definitely thinks that I've got a Nexus One and there's no way that I can find to remove those settings (if you know of a way to do it, I'm all ears).
So, yesterday the problem cropped up again right at about 1:40:00 of total awake time. When I did the reset, I decided to set up another google account just to see what would happen. With my phone signed into my new google account (which doesn't show a Nexus One in the dashboard) I'm not experiencing the non-sleeping issue.
So...... my conclusion is something like this: My guess is that Google thinks that my phone is an N1, and it probably has the N1 checking in with it at given intervals if it's associated with a gmail account. Since Cyanogenmod is based of AOSP, then that check-in (or whatever it is) runs just fine. However, when I go back to a ROM based on HTC's official release for the Evo, that check-in can't (or won't) happen. My guess is that this check-in mush be scheduled by Google at the time that the phone is attached to a Google account. Because of that, when the scheduled time comes, the process (either left out by HTC or HTC did something to keep it from running properly) causes the phone to fail to sleep since it's trying to run this background process.
Without knowing what the process is, how to stop it from running, or how to change the schedule that it runs on the only option that I can come up with is to use another google account (one that you haven't had a Cyanogen'ed Evo connected to) and see what happens. Since changing the account yesterday afternoon I'm up to almost three hours of total awake time and the non-sleeping issue still hasn't reared is head.
Sorry for the long post, I just wanted to give everyone enough background info so they wouldn't automatically say, "You've installed something from the market that is keeping your phone awake, dummy..."
so did this actually fix your problem? or no?
my phone hasn't been sleeping lately, and it's really starting to bug me. I can't figure out what on earth is keeping it awake!!!
any more info you found out or do find out, please post here! Thanks!
That TLR crap doesn't fly with me. Never apologize for a long post. Some of us really appreciate it when the OP puts time and effort into the information being posted. Thanks man, now I know what to look for if it happens to me.

Major TP2 Woes

Hello all,
I'm really sorry if this is the wrong place to post this,
but i'm just so frustrated right now and I can't find anywhere else.
So I got my Touch Pro 2 about 6 or 7 months ago. It worked perfectly
for the first few weeks. Then every now and then when I went in and
out of messages a little to often it would brick and I would be forced to
reset it. It kept getting worse. I have to use the quick message (type contact
every time) because i'm afraid going into the threaded message view will brick the phone. The reset count is getting ridiculous. Today alone I have had to reset it four times.
I've noticed in the past month it has been lacking facebook compatibility and
me trying to figure out why has resulted in it bricking many times.
First of all, when i first got the phone i linked all my friends' profiles and set up their profile pictures. But when i added new contacts I couldn't add their facebook account. And I haven't been able to update pictures from friends
that are already connected. So today i decided to hit the logout button on
Data connections. It logged me out and then i logged back in to find most
of the connection between people and facebook entirely gone and all of the profile pictures gone.
All in all it's just plain ridiculous that I can't A - message properly or B - use the facebook compatibility, both of which are things that should just work and not brick my phone. I really hope there is some setting or registry value I can tweak to make it all better. But i realise that is naive so i won't get my hopes up.
Thanks in advance,
Ben
Realistically the only real fix for that is to just back it all up and do a hard reset (wiping it back to the default configuration). It'll be back to how it was when you got it.
Alternatively you may wish to install a HardSPL and flash a new (better?) ROM instead, but that's up to you. Either way it'll require a hard reset though.
first go here
http://forum.xda-developers.com/showthread.php?t=550131
then pick from one of the roms posted. see which one you prefer. i use energy cookie. ive heard great things about its facebook and twitter apps. messaging itself is on point as well.
heres a link to some roms
http://forum.xda-developers.com/showthread.php?t=562773
http://forum.xda-developers.com/showthread.php?t=617142

Gmail not syncing properly since system update

Hey guys,
A few weeks ago my Verizon Samsung Note 4 received an OTA update - nothing major, I believe it just added some security patches and removed some bloatware. But since then, my gmail app has not been syncing properly.
The sync is definitely still ON, because it does sync sometimes but it's very sporadic. But it's not syncing as soon as emails come in, and often it will take a couple hours for new emails to show up (which I can see if I'm home near my computer). Some mornings I'll wake up and my emails from overnight will be there, and some mornings, nothing will have synced from overnight.
And as far as I can tell, there's nothing specific that finally prompts it to sync (in other words, turning my phone on, or simply opening gmail doesn't make it sync. It just seems to be totally random).
Any ideas on how to fix this? Thanks!!
Dude I though it was me.. I been having the same problem. Anyone else having this problem and figured it out?
Same
I got the 5.1.1 update 8 days ago and exact same issue. I've been through 3 factory resets both using previous backups and starting fresh. Also used troubleshooting fixes from other posts... clearing data, clearing cache, turn sync off/on, removed/added Google account, etc. Nothing so far
Same issue here...
Strange. I've also taken the update (actually, if memory serves, there were 2 updates within a couple of weeks) and aren't experiencing the problems you all are seeing. I know, that doesn't help you any.
Hmm, well it does help to hear from others that are having the same problem, so at least I'm not driving myself crazy trying things that won't fix it! Thanks for the replies.
And of course, if anyone has any solutions, I'd still love to hear from you too . . .
I know this also is not much help, but I've sent an email to the Dev but no reply yet...
Same here in note 3 and since updating gmail app my gear 2 no longer gets notications from gmail even when gmail DOES show up on phone notifications.
Leave it to Verizon to screw everything up after finally making some big progress with the first 5.1 update. That update fixed SO MANY issues I was having with the phone. I was ready to switch to a new one, but the update made me want to keep it. Then I wake up to see this latest 2nd update was installed without it asking me, and now I am having major issues with things like Gmail not syncing, but also answering a phone call is horrendously bugged. I will have to swipe the green answer button like 8 times before it actually picks up the freaking call. My wifi will randomly stop sending and receiving any packets and my signal will just drop out completely, airplane mode doesn't fix it and it requires a hard reset. Like holy hell Verizon, what the actual freak do you guys do to your phones...

Access permissions with Nougat

Not sure if anyone else has run into this problem since upgrading to Nougat but I wanted to throw it out there in case someone has noticed it or has any suggestions.
Every time I restart my phone, app permissions are reset. Notifications revert back to stock. Camera asks for storage permissions. Calendar needs access to accounts etc. It's hasn't gotten me frustrated enough to reflash but if anyone else has had this experience or has a suggestion I am willing to try it.
My HTC One M9 only recently got the Nougat update (within this month, March 2017). I too have been plagued with access permissions being randomly forgotten at start up. The most annoying being Gmail and Calendar, but I too have had Camera asking for them to be allowed too. Very very annoying.
Since the Nougat update I have had a strange problem with Gmail, even when permissions have been correctly set. The phone completely forgets the two Gmail accounts that I use. I decided to try to uninstall the app but it takes you back out of the updates to the factory installed level. Then when I tried to put my two Gmail accounts in the Google account option was frozen, just could not add them. I finally decided that HTC Sense might have something to do with it! So I disabled it, then re-enabled it and Gmail account setup suddenly responded with my two accounts already showing! So I have now gone to Google Play Store to download the latest Gmail updates and it all appears working. But for how long?
What has HTC done with its Nougat update? The phone was once stable, now its an unreliable mess!
Derek
fingerstoo said:
My HTC One M9 only recently got the Nougat update (within this month, March 2017). I too have been plagued with access permissions being randomly forgotten at start up. The most annoying being Gmail and Calendar, but I too have had Camera asking for them to be allowed too. Very very annoying.
Since the Nougat update I have had a strange problem with Gmail, even when permissions have been correctly set. The phone completely forgets the two Gmail accounts that I use. I decided to try to uninstall the app but it takes you back out of the updates to the factory installed level. Then when I tried to put my two Gmail accounts in the Google account option was frozen, just could not add them. I finally decided that HTC Sense might have something to do with it! So I disabled it, then re-enabled it and Gmail account setup suddenly responded with my two accounts already showing! So I have now gone to Google Play Store to download the latest Gmail updates and it all appears working. But for how long?
What has HTC done with its Nougat update? The phone was once stable, now its an unreliable mess!
Derek
Click to expand...
Click to collapse
Same issue same phone, I triedclearing cache from TWRP, doesn't work. Are you rooted? I am systemless root with Magisk, so I have a feeling it could be due to this.
Isidrology said:
Same issue same phone, I tried clearing cache from TWRP, doesn't work. Are you rooted? I am systemless root with Magisk, so I have a feeling it could be due to this.
Click to expand...
Click to collapse
Good to hear from you, especially as you are a fellow sufferer.
I have a stock phone, not rooted at all. Sadly I gave up my "nerd" hacking a few years ago. I prefer not to mess these days and stick with what the manufacturer supplies.
However, I still find it odd that no-one else has reported this, but you and I. I am now convinced there is a bug with HTC's tailoring of Nougat. And I believe the reason is that no-one reports it is because they leave their phone on all the time, even when charging. I always close the phone down at night and put it on charge overnight. It seems the complete restart triggers this behaviour. It doesn't do it every time though. I even wondered at some stage if it was simply app updates being applied, as the Gmail, Calendar and other popular apps are often being fiddled with (sorry, enhanced) by Google. However, I also have had the problem at start of day, even after no updates have been applied.
It is very annoying. I wonder if I should try never switching the phone off completely to see if the permissions remain then? What do you think?
Derek
fingerstoo said:
Good to hear from you, especially as you are a fellow sufferer.
I have a stock phone, not rooted at all. Sadly I gave up my "nerd" hacking a few years ago. I prefer not to mess these days and stick with what the manufacturer supplies.
However, I still find it odd that no-one else has reported this, but you and I. I am now convinced there is a bug with HTC's tailoring of Nougat. And I believe the reason is that no-one reports it is because they leave their phone on all the time, even when charging. I always close the phone down at night and put it on charge overnight. It seems the complete restart triggers this behaviour. It doesn't do it every time though. I even wondered at some stage if it was simply app updates being applied, as the Gmail, Calendar and other popular apps are often being fiddled with (sorry, enhanced) by Google. However, I also have had the problem at start of day, even after no updates have been applied.
It is very annoying. I wonder if I should try never switching the phone off completely to see if the permissions remain then? What do you think?
Derek
Click to expand...
Click to collapse
So I found my issue was due to a encrypted SD Card which constantly resets permission. So what I did was I formatted my SD Card and replace with existing backed up data from the computer, and it worked.
Isidrology said:
So I found my issue was due to a encrypted SD Card which constantly resets permission. So what I did was I formatted my SD Card and replace with existing backed up data from the computer, and it worked.
Click to expand...
Click to collapse
I've noticed the issue, for sometime now and I've been updated to Nougat since day 1. My phone never sleeps so I didn't noticed. It's pretty annoying. Will try the SDCard formatting and see. I'll let know how it goes.

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