Cannot connect to camera after root - Nexus 5X Q&A, Help & Troubleshooting

Hey guys!
As the title says, my Camera app is no longer functioning and says "Cannot connect to camera" whenever I take a picture or switch to video mode.
Any clues?

EDIT: After a little research, the reason was as I feared: a bug in SuperSU 2.52. This forced me to go non-root for now, at least until all such major issues are fixed. We hope for the best, Chainfire!
EDIT2: I believe this is an issue with the modified boot image, as I tried everything and the camera still doesn't work.
EDIT3: I re-flashed factory everything images and when I rooted again, everything works flawlessly! Nexus 5X is a BEAST without forced encryption!

ViRb3 said:
EDIT: After a little research, the reason was as I feared: a bug in SuperSU 2.52. This forced me to go non-root for now, at least until all such major issues are fixed. We hope for the best, Chainfire!
EDIT2: I believe this is an issue with the modified boot image, as I tried everything and the camera still doesn't work.
Click to expand...
Click to collapse
I'm using SuperSU, same version, with no such issue.

Issue solved! Thank you factory images!

Related

Issues on CM7 1.0-RC1.5-jordan-signed

First of all, I would like to thank everyone involved in making our Defy's so awesome.
Thanks to you all, as after getting all the info and help, I was successfully able to
upgraded to CM7 1.0-RC1.5-jordan-signed, and after few initial hiccups everything is working fine. Except the battery drainage issue. And I have been loving the new look and feel of my Defy ever since.
Today Morning. I've started getting a new problem. Whenever I want to call someone and I go to contacts, it force closes itself with following error:-
"The Process android.process.acore has stopped unexpectedly. Please try again."
I have restarted the phone and no respite from the problem.
Help please....
Did you change something or install a new app immediately before this started to happen ? Did you restart your phone while it was still connected to the PC or so? Some other people solved this problem by doing a factory reset. But you need to find the specific reason or cause in your case and correct that.
tdlr said:
Did you change something or install a new app immediately before this started to happen ? Did you restart your phone while it was still connected to the PC or so? Some other people solved this problem by doing a factory reset. But you need to find the specific reason or cause in your case and correct that.
Click to expand...
Click to collapse
Well, the last thing I did last night was that I installed two ADW themes. and also downloaded few wallpapers.
Do you think, the themes could have created this problem?
mandhir.s.bajwa said:
Do you think, the themes could have created this problem?
Click to expand...
Click to collapse
As there is, according to my information, no standard cause for this problem, everything could be the reason. Other people reported this error on different devices too and the reasons were diverse.
Some have had the problem after installing a new app, others due to rebooting the phone while it was still connected to the pc. Others made a factory reset and then it worked again and the true reason was never found.
It won't kill you to try and disable/uninstall the new themes or wallpapers (if they are live wallpapers).
Maybe there is another specific well known reason for that out there. In this case I simply don't know one.
If you're lucky, others had the same problem and have identified a more precise cause. Then they will answer hopefully.
I would try to undo the last things you changed before and find out the true cause.
tdlr said:
As there is, according to my information, no standard cause for this problem, everything could be the reason. Other people reported this error on different devices too and the reasons were diverse.
Some have had the problem after installing a new app, others due to rebooting the phone while it was still connected to the pc. Others made a factory reset and then it worked again and the true reason was never found.
It won't kill you to try and disable/uninstall the new themes or wallpapers (if they are live wallpapers).
Maybe there is another specific well known reason for that out there. In this case I simply don't know one.
If you're lucky, others had the same problem and have identified a more precise cause. Then they will answer hopefully.
I would try to undo the last things you changed before and find out the true cause.
Click to expand...
Click to collapse
Thanks for the suggestions.
Will uninstall the new themes.
And as you said, Factory reset. If I do that, what exactly will happen.
Asking this because as mentioned before, I'm no longer on the version which came with phone and I am on CM7. so Factory reset will take me to which phase?
mandhir.s.bajwa said:
And as you said, Factory reset. If I do that, what exactly will happen.
Click to expand...
Click to collapse
Have a look here: https://motorola-global-en-uk.custh...00/~/defy---master-reset-/-factory-data-reset
You may also try fixing permissions before with Rom manager.
tdlr said:
Have a look here: https://motorola-global-en-uk.custh...00/~/defy---master-reset-/-factory-data-reset
You may also try fixing permissions before with Rom manager.
Click to expand...
Click to collapse
well the link tells me what will happen on a stock rom. My question is. If I factory reset on CM7, will it take me to the original state or the default settings of CM7.
Flash cm7 again! maybe it helps.
guys,do i need cyanogen 7.1 installed on my device to install cyanogen 7.5?
Make a backup and try wiping via CWM. Both data and cache partition.
Sent from my ME525+ using Tapatalk
yashank said:
guys,do i need cyanogen 7.1 installed on my device to install cyanogen 7.5?
Click to expand...
Click to collapse
You can flash any CM7 directly via recovery menu if yer on Froyo.
Sent from my ME525+ using Tapatalk
Recenty started getting few more issues.
1.> Phonebook crashing because of FC's. I'm hardly able to use my phonebook now
2.> Last night, messages stopped working. Again FC's.
3.> Today morning the native camera application stopped working.
And I have done following to overcome all the issues with no luck:-
wipes all cache including devik.
Did factory reset
reflashed with CM7 jordon 1.5
All failed to give me any respite from the errors.
Now I have downloaded cm7-110923-0710-Nightly.
Do let me know if this is an OK one. I've faced way too many errors and afraid of showing it off to anyone now as It might crash anytime.
Much to my disappointment, even flashing to newer nightly, I'm still getting the same errors.
Can someone provide me the 3.4.3-36-1.7 SBF? the one in the link provided earlier is not working.
Or any other solution.
The errors are way too much to ignore, and if this continues then I have to go back to Froyo. But I seriously love the new feel of the phone. All thanks to CM7.
need assistance ---defy just rebooting and rebooting after 2ndinit install
need assistance ---defy just rebooting and rebooting
i installed the rom amanger premium
after that i installed the 2ndInit from market for android and installed the latest version .....and after that i uncheck the usb debugging and restarted the defy
since then its auto rebooting from logo to black screen and back to logo ....
please help me i am new to this and really pissed off .......

If You Used The TMobile Root Method...

2 things... Would anyone mind verifying that once you use the tmobile root, you can no longer boot into recovery?
I tried to factory reset and the recovery will not boot.. Just flashes the android icon every few seconds.
The only way to boot back into the phone is to put it into download mode and re run the tmobile root. It will restart and all will be good.
Now, if it is not just my phone that no longer has a working stock recovery, does anyone know a way to factory reset without a working recovery? I'm guessing it's not possible. Kies does not work with the Sprint Note 4 yet. They updated it today and you can backup the n4 but not factory reset.
Finally, can anyone that used the Galaxy Tools app to get WiFi tethering to work, check to see if your private mode will turn on? I do not have xposed installed and the wifi tether fix in the galaxy tools app seems to be the only thing I can think of that would have broke Private Mode.
Thanks!
Same thing happened to me. I had to get another note 4. There is no way until samsung releases the firmware dump. Sprint even called best buy samsungs care center to see if they have the reflash files and they don't even have it. Odin wipe the data and bring it into sprint so they can give you another one.
Mine boots just fine to the recovery and tecovery works just fine.
I know when i first downloaded thw CF auto for n910t and used the oding in that package my process failed and phone showed to monitors on screen
So i took battery off and download mode again and used a different odin i allready had same version and did the process again and worked and everything is fine.
Androidwarrior said:
Same thing happened to me. I had to get another note 4. There is no way until samsung releases the firmware dump. Sprint even called best buy samsungs care center to see if they have the reflash files and they don't even have it. Odin wipe the data and bring it into sprint so they can give you another one.
Click to expand...
Click to collapse
It is not that big a deal. I can wait for a custom recovery and then go from there. I wanted to factory reset so that I could get private mode back, but I will just use it as is until there is another alternative.
Others are saying that their recoveries are working fine. I guess you and I are the lucky ones
Thanks Androidwarrior.
CJPRICO said:
Mine boots just fine to the recovery and tecovery works just fine.
I know when i first downloaded thw CF auto for n910t and used the oding in that package my process failed and phone showed to monitors on screen
So i took battery off and download mode again and used a different odin i allready had same version and did the process again and worked and everything is fine.
Click to expand...
Click to collapse
What version of Odin did you use? Thanks
I just auto-rooted with N910T, and tried to install Wifi Tether (and TrevE variant) and neither worked. I don't think it started the tether correctly, it was unable to open the log for write, so I don't have a log. I am pretty sure the root was successful (at least partially). I used the root checker app and it said I was good and within the terminal emulator I was able to switch users to root.
I also unsuccessfully tried X Tether. It started up, and showed up on my computer, but I wasn't able to connect to it, and after a while it invariably told me that I needed to upgrade my service.
loonytunes said:
What version of Odin did you use? Thanks
Click to expand...
Click to collapse
3.07 but a normal odin (with all options available) not modified (that it wont let you chose anything but pda) like the one it came with the cf auto
---------- Post added at 10:42 PM ---------- Previous post was at 10:41 PM ----------
hpmaxim said:
I just auto-rooted with N910T, and tried to install Wifi Tether (and TrevE variant) and neither worked. I don't think it started the tether correctly, it was unable to open the log for write, so I don't have a log. I am pretty sure the root was successful (at least partially). I used the root checker app and it said I was good and within the terminal emulator I was able to switch users to root.
I also unsuccessfully tried X Tether. It started up, and showed up on my computer, but I wasn't able to connect to it, and after a while it invariably told me that I needed to upgrade my service.
Click to expand...
Click to collapse
Have you tried Galaxytools from playstore it worked just fine on mine for hotspot
Just loaded it... It seems like I am getting a "System Updating" every time I reboot now, not sure if it was doing it before that though. After some playing with it, I think it is now working. I hit the "Enable Native Hotspot" and it rebooted and then it worked for a while, I tried it again, and it seems more reliable now. I'm still not convinced its completely reliable. I tried a speedtest on my laptop while tethering and I got about 8Mbps down, but only about 300kbps up. The upload seemed very goofy, like it was sending a lot of data and then pausing, and then sending a lot of data. Interestingly it was on 3G initially and getting about 1.5Mbps and the same thing up (and then when I rebooted it, I got LTE and the higher download speeds).
hpmaxim said:
Just loaded it... It seems like I am getting a "System Updating" every time I reboot now, not sure if it was doing it before that though. After some playing with it, I think it is now working. I hit the "Enable Native Hotspot" and it rebooted and then it worked for a while, I tried it again, and it seems more reliable now. I'm still not convinced its completely reliable. I tried a speedtest on my laptop while tethering and I got about 8Mbps down, but only about 300kbps up. The upload seemed very goofy, like it was sending a lot of data and then pausing, and then sending a lot of data. Interestingly it was on 3G initially and getting about 1.5Mbps and the same thing up (and then when I rebooted it, I got LTE and the higher download speeds).
Click to expand...
Click to collapse
Even before root. They were doing that system update everytime y restart. But u can freeze samsung DM service if it bother you
hpmaxim said:
Just loaded it... It seems like I am getting a "System Updating" every time I reboot now, not sure if it was doing it before that though. After some playing with it, I think it is now working. I hit the "Enable Native Hotspot" and it rebooted and then it worked for a while, I tried it again, and it seems more reliable now. I'm still not convinced its completely reliable. I tried a speedtest on my laptop while tethering and I got about 8Mbps down, but only about 300kbps up. The upload seemed very goofy, like it was sending a lot of data and then pausing, and then sending a lot of data. Interestingly it was on 3G initially and getting about 1.5Mbps and the same thing up (and then when I rebooted it, I got LTE and the higher download speeds).
Click to expand...
Click to collapse
Can you check to see if using galaxy tools to enable tether kills your private mode? Since using the galaxy tools app, whenever I click on private mode it fails saying "Private mode failed to start, try again."
loonytunes said:
Can you check to see if using galaxy tools to enable tether kills your private mode? Since using the galaxy tools app, whenever I click on private mode it fails saying "Private mode failed to start, try again."
Click to expand...
Click to collapse
My private mode is gone but id assume its because of xposed but can't be for sure.
sml2004 said:
My private mode is gone but id assume its because of xposed but can't be for sure.
Click to expand...
Click to collapse
I'm not sure how to use it since this is the first time I've heard of it, but it appears to be there. S Health seems to have been killed somewhere along he way there. No more pedometer, UV sensor, SPO2, or heart rate....
Did some googling and found this. http://www.andromods.com/fix-troubleshoot/fix-xposed-framework-shealth-problem-galaxy-s5.html
I'm going to try it and see if it works on ours.
Update: Uninstalled Xposed and S Health started working again. Going to back up and try the buildprop edit in a bit.
Shadeoblac said:
Did some googling and found this. http://www.andromods.com/fix-troubleshoot/fix-xposed-framework-shealth-problem-galaxy-s5.html
I'm going to try it and see if it works on ours.
Update: Uninstalled Xposed and S Health started working again. Going to back up and try the buildprop edit in a bit.
Click to expand...
Click to collapse
In Xposed install "Wanam Xposed", open Wanam, go to Security Hacks, and click "Disable Secure Storage" and S Health will work fine.
Sent from my SM-N910P using Tapatalk
hpmaxim said:
I'm not sure how to use it since this is the first time I've heard of it, but it appears to be there. S Health seems to have been killed somewhere along he way there. No more pedometer, UV sensor, SPO2, or heart rate....
Click to expand...
Click to collapse
pdaddy said:
In Xposed install "Wanam Xposed", open Wanam, go to Security Hacks, and click "Disable Secure Storage" and S Health will work fine.
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
That sounds way simpler.
Thanks!......
So I tried that and it didn't work.....hmmmm
Shadeoblac said:
That sounds way simpler.
Thanks!......
So I tried that and it didn't work.....hmmmm
Click to expand...
Click to collapse
Yep, me too... Didn't make a difference.
hpmaxim said:
Yep, me too... Didn't make a difference.
Click to expand...
Click to collapse
Going to try that buildprop edit. I'll report back as soon as I'm done.
Update: The buildprop edit from http://www.andromods.com/fix-troubleshoot/fix-xposed-framework-shealth-problem-galaxy-s5.html
worked. Xposed and S Health working now.
Shadeoblac said:
Going to try that buildprop edit. I'll report back as soon as I'm done.
Update: The buildprop edit from http://www.andromods.com/fix-troubleshoot/fix-xposed-framework-shealth-problem-galaxy-s5.html
worked. Xposed and S Health working now.
Click to expand...
Click to collapse
I had the same problem with S Health, but there is an xposed module that will fix the issue for you. Just search in the download section of xposed.
hpmaxim said:
Yep, me too... Didn't make a difference.
Click to expand...
Click to collapse
allaidback said:
I had the same problem with S Health, but there is an xposed module that will fix the issue for you. Just search in the download section of xposed.
Click to expand...
Click to collapse
I'll check it out, but it's working fine now. Now if I could only remember how to get the SD back to normal again.
TWRP should be out today so we can root via an actual Sprint method if you guys wanted to wait a little longer. I believe you can even root via CF now.
Sent from my SM-N910P using Tapatalk

Latest T-Mobile Update Slowed Down My Phone

Hi guys,
So i just downloaded and installed the latest T-mobile update and now my phone is slower.
Every time I hit the home button, the image blinks and redraws and there's just a hint of stutter.
The app drawer also takes a little longer now.
What the heck?
It used to be so zippy and fast. How do I fix it, anyone know?
cainman said:
Hi guys,
So i just downloaded and installed the latest T-mobile update and now my phone is slower.
Every time I hit the home button, the image blinks and redraws and there's just a hint of stutter.
The app drawer also takes a little longer now.
What the heck?
It used to be so zippy and fast. How do I fix it, anyone know?
Click to expand...
Click to collapse
Might help to post which update you received.
reTARDIS said:
Might help to post which update you received.
Click to expand...
Click to collapse
D85110r
cainman said:
D85110r
Click to expand...
Click to collapse
Try disabling hw overlays in developers options to help with that redraw stutter. Remember you have to set it everytime you boot, unless you're booted with xposed installed, then you could download the module that keeps it active at all times.
This seems to have helped a lot of people with your issue.
Thank you.
It's sadly still doing it.
cainman said:
Thank you.
It's sadly still doing it.
Click to expand...
Click to collapse
Did you take the ota or download one of the twrp upgrades floating around? Either way in your situation you probably need to do a factory reset. Alternatively follow the twrp method HERE if you haven't already and I can personally guarantee a better than ota install. If you want it to be done correctly to fix any problems you need to wipe the system and data partitions before flashing. Also don't forget to download super su if you want to keep root (linked in guide). There is another upgrade twrp file in the development section I think that is not a perfect 1:1 image and could give problems. Not saying that particular rom is bad or that it is the problem, its just not a 1:1 like the guide I linked you to it is directory/installer script dependent. The one I made transfers the whole untouched partition over and inside has all the symlinks and permissions preset by LG.
Factory Reset

[Q] Video recording not working in 5.0.1 - force reboots phone

I installed the official T-Mobile 5.0.1 update N900TUVUFOB6 via Samsung Kies and rooted via Chainfire. I can take pictures okay but when I try to record videos through the stock Camera app, it freezes then reboots the phone, which happens every time! I've tried to install other camera apps from the Play Store but none of them work for video recording. I suspect it's an api issue. Has anyone run into this or know what the problem is? I've even wiped cache and did a factory reset through Recovery but still the same problem. I really need to be able to record videos on my phone, so if anyone has a solution I would be so grateful!
jidainight said:
I installed the official T-Mobile 5.0.1 update N900TUVUFOB6 via Samsung Kies and rooted via Chainfire. I can take pictures okay but when I try to record videos through the stock Camera app, it freezes then reboots the phone, which happens every time! I've tried to install other camera apps from the Play Store but none of them work for video recording. I suspect it's an api issue. Has anyone run into this or know what the problem is? I've even wiped cache and did a factory reset through Recovery but still the same problem. I really need to be able to record videos on my phone, so if anyone has a solution I would be so grateful!
Click to expand...
Click to collapse
My stock rom I made doesn't have that problem, my wife records my kidz all the time, no issues... try wiping if you left your data, I always wipe all data before upgrading to any rom...
check my signature or in the Tmobile development thread.. completely stock...
jidainight said:
I installed the official T-Mobile 5.0.1 update N900TUVUFOB6 via Samsung Kies and rooted via Chainfire. I can take pictures okay but when I try to record videos through the stock Camera app, it freezes then reboots the phone, which happens every time! I've tried to install other camera apps from the Play Store but none of them work for video recording. I suspect it's an api issue. Has anyone run into this or know what the problem is? I've even wiped cache and did a factory reset through Recovery but still the same problem. I really need to be able to record videos on my phone, so if anyone has a solution I would be so grateful!
Click to expand...
Click to collapse
Same issue, searching for it since many days, I hope its not a hardware issue.
I tried custom roms as well as stock roms, but nothing worked. Pls help.
chetancc said:
Same issue, searching for it since many days, I hope its not a hardware issue.
I tried custom roms as well as stock roms, but nothing worked. Pls help.
Click to expand...
Click to collapse
I have the same issue. Wiped the entire phone including internal sdcard, went back to stock firmware but nothing worked. Taking pictures works but as soon as press the record button it freezes and a few seconds later the phone will reboot.
Just to let you guy know what I am sure is going on, this video recording damage has been caused by none other than aosp! if you all have previously installed liquid smooth like I did in 3 separate devices
1.tmo s4
And 2 note 3's (one is tmo and one is sprint) I think it is any asop although each person having this damage to their device should answer if they previously installed aosp and specifically liquid smooth.
I was going to assume this damage was only going to happen on tmo note 3, so I tested it on 2 other phones and sure enough they must be forced to remain running asop (the s4 has candy 5) the sprint note 3 currently has the ever so bugging liquid smooth. I also have tried every clean Odin delete everything known to us layman's on the planet and now I am looking for a NV restore. I already tried so sort of a NV item restore Using the dialer *#9090# then pressing Q and then pressing 0000 then option 2,1,2,3 then all with no change. I read somewhere in the xda's grapevine lol about a flash able zip called "Brick_Loop_FIX_afterRestoringBackup" that starts an built in feature that restores or rebuilds the modem then upon boot restores the NV items. I am assuming they are the same thing. Although, with no thought it will fix anything I will flash the zip tomorrow and let you know. I got a couple things to back up incase whatever may happen capin, unless one of you guys try it first, let me know
Haven't heard from the grapevine what protocol, ims or a static rebuild even does except if your imei is all zeros and your don't have any network or stuck in a boot loop after a nandroiid restore I erpose this will fix those couple thing I have read. Although I assume the dialer hidden menu NV rebuild does not really NV rebuild all like it says it does or the all its referring to is really just the first 2 options that are just a couple basic stuffs or it would have fixed my aosp camera damage. Well never listen to anyone who says aosp is all the rave and how you should try it out lol its blackmail to get you to stay on a bugged out ROM forever! LOL
jidainight said:
I installed the official T-Mobile 5.0.1 update N900TUVUFOB6 via Samsung Kies and rooted via Chainfire. I can take pictures okay but when I try to record videos through the stock Camera app, it freezes then reboots the phone, which happens every time! I've tried to install other camera apps from the Play Store but none of them work for video recording. I suspect it's an api issue. Has anyone run into this or know what the problem is? I've even wiped cache and did a factory reset through Recovery but still the same problem. I really need to be able to record videos on my phone, so if anyone has a solution I would be so grateful!
Click to expand...
Click to collapse
I had this same exact problem and i fixed it finally after hours of research and trial and error. I noticed that my baseband and bootloader was Nb4 even tho i had flashed lollipop, so i ended up flashing stock lollipop using odin from http://forum.xda-developers.com/note-3-tmobile/general/5-0-n900tuvufob6-extracted-stock-t3047672 then after flashing i downloaded the lollipop bootloader and used odin 3.09 to flash that bootloader in BL, and the modem in ap, video camera works now and youtube has been fixed also.
How does one find the bootloader version? I checked and noticed the baseband is in fact Nb4, although looking for the bootloader version I just seen the build is Ob6.
revized said:
How does one find the bootloader version? I checked and noticed the baseband is in fact Nb4, although looking for the bootloader version I just seen the build is Ob6.
Click to expand...
Click to collapse
Try https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo&hl=en
it tells everything including bootloader version
OK thank you, I will check it out. what does the baseband and bootloader need to be? I mean what does yours read so I know what files to search for and load using version 3.09?
BL and AP, what do they need to show exactly?
Thanks a lot for the help, if this fixes the video recorder I will post many places that you fixed the problem and link back to this thread. =)
After looking at my current setup it does make sense according to what you are saying if the current firmware is 0b4
And both the baseband and bootloader are Nb4.
Should they all 3 be ob4?
- never mind my son said I am sweating over nothing, just to make sure they are all ob4. If this works I am going to be able to use my camera again! Thanks again!
revized said:
OK thank you, I will check it out. what does the baseband and bootloader need to be? I mean what does yours read so I know what files to search for and load using version 3.09?
BL and AP, what do they need to show exactly?
Thanks a lot for the help, if this fixes the video recorder I will post many places that you fixed the problem and link back to this thread. =)
After looking at my current setup it does make sense according to what you are saying if the current firmware is 0b4
And both the baseband and bootloader are Nb4.
Should they all 3 be ob4?
- never mind my son said I am sweating over nothing, just to make sure they are all ob4. If this works I am going to be able to use my camera again! Thanks again!
Click to expand...
Click to collapse
yeah cool let me know please if it helps!! this was the main reason i had flashed back to kitkat so many times.

OP3 phone is un-usable please help!

Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
tnsmani said:
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
Click to expand...
Click to collapse
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
the_mentor said:
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
Click to expand...
Click to collapse
You will need to replace the main board if the issue persist.
Same problem here
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
New geek said:
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
Click to expand...
Click to collapse
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
try using msm v3.0 tool fixes most problems not hardware though
the_mentor said:
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
Click to expand...
Click to collapse
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
New geek said:
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
Click to expand...
Click to collapse
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
what you will need to do is download the oneplus 3 recovery tool and put the phone into qualcolm mode and restore the phone that way. here is a link https://www.androidexplained.com/oneplus-3-unbrick-return-stock/
New geek said:
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
Click to expand...
Click to collapse
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
the_mentor said:
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
Click to expand...
Click to collapse
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
tnsmani said:
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
Click to expand...
Click to collapse
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
Please share the guide as I am also suffering with same problem.
Still not working
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
I was about to update here with good news but wife's phone went back to restart loop the next day. I am not sure but probably triggered by her installing whatsapp and facebook. I put the phone away because I have already spend quite a lot of time behind this. Is your's still going? Please list the step by step procedure. Thanks
download from here https://mega.nz/#!zsdnkCDA!UyJRwbJK6kHTDpmesBYao0knaOTwbgu4dSiokV1XLYU then turn off phone run tool,connect phone with volume up pressed,should have a com in the list if so just click start thats it and wait for it to turn green or device restart

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