Slow charging with OEM charger - Nexus 5X Q&A, Help & Troubleshooting

Just got my Nexus 5X today. I realize that Quick Charge 2.0 chargers won't work properly with the device but I'm seeing very slow charging speeds using the charger and cable that came with the device.
From 10%, my phone took 15 minutes to charge another 7% and says it will take almost 2 hours for a full charge. Definitely not what I was expecting.
Anyone else having issues?
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Tried charging it again today from 10%. 10 minutes later, I had 15%, and 30 minutes later, 30%. Certainly doesn't seem to be charging at the correct rate to me.

URPREY said:
Tried charging it again today from 10%. 10 minutes later, I had 15%, and 30 minutes later, 30%. Certainly doesn't seem to be charging at the correct rate to me.
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It's it possible there's an option for fast charging that you unchecked? I know there's such an option on the Note 4 for example.
Sent from my Sprint Galaxy S5.

EeZeEpEe said:
It's it possible there's an option for fast charging that you unchecked? I know there's such an option on the Note 4 for example.
Sent from my Sprint Galaxy S5.
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No such option that I know of. It indicates that it is charging rapidly but doesn't actually do that

I'm having the same issue with the included charger/cable. I've yet to see "Charging rapidly" like this picture below...

Make sure you are plugging the cable in all the way, there is an audible click and if it isn't a bit of a struggle to unplug it then it isn't in all the way.

Rider797 said:
Make sure you are plugging the cable in all the way, there is an audible click and if it isn't a bit of a struggle to unplug it then it isn't in all the way.
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It won't charge at all if the cable isn't snapped all the way in. I just checked it again. Mine is definitely not charging correctly. Google support told me to hard reset the phone. I think I'm just going to hold off until I get my 6P and return this one

What is exactly do they mean re: "hard reset". I'm half tempted to make them send me a new unit given how damn long it took me to get everything setup. Purely out of spite, screw resetting the current phone. That's like when you call the cable company and they tell you to unplug your box and plug it back in. Christ, that pisses me off.

ellesshoo said:
What is exactly do they mean re: "hard reset".
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A hard reset=full wipe

Mine charged from 10% to full in about 1 hour 20 mins

Related

***charging issue n7100 | experience#2 [resolved]

Hi Guys,
Got a problem here. This will be my 2nd Note2 after sending it back to Samsung couple of months ago. It was charging this morning and tonight after a long day of work, I decided to play some game on it. Noticed that the battery is on 15% I decided to charge it. After 30mins I checked the status of the battery and to my amaze it was not charging! I tried 3 different cables, 2 different chargers, and none of them works. Tried my cables and chargers to a different phones and it does work. I connected my note 2 to my laptop, and it does not recognized it. Tried to charge it while it is turned off, I can see a battery icon, but it does not show the charging battery icon. It will disappear in a few seconds. Please see image below:
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It's a rooted phone. Tried to clean the charging port. I even opened it without damaging the warranty sticker, and I can definitely say that there's no moist inside. But just to be sure, I blow it using a hair dryer with the temp off. But with no luck. I used to experienced this a few weeks ago where went back charging after a few minutes. But this time it's worst, it's been an hour and a half and still it is not charging. I can't do a full wipe yet since the battery got 9% left on it.
I know that if it will really not charge, to resolve it..it's either I send it back again to Samsung, replace the board myself (hope it works), or buy an external battery charger. Unless there's more that I can do to fix it.
red_hanks
I know that if it will really not charge said:
You've answered your question.
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aukhan said:
You've answered your question.
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I did but to my amazed after leaving it alone the whole night, It went back charging again. Yes I am glad that it's working again but I am worried it might happen again sooner or later. I have read some threads with the same issue and with the same outcome, I really want to know what's behind this.
So if its under warranty unroot and monitor
Sent from my GT-N7100 using XDA Premium HD app
Phone can not be charging when off
Hello all,
The problem is i can not charged my phone when the phone is switched off. When i inserted the power cable it will automatically switch on the phone then it will charging normally. I am on Phoenix ROM V18.8. Your kind feedback is much appreciated. Thanks.

What the hell.

Today my phone started to not charge while I had it plugged in and using it at the same time. A few weeks ago I also was getting a notification that said "use the charger the phone came with because this one isn't giving enough power" or some message like that when I always use the original htc charger. My phone is actually losing battery while I have it plugged in now. This is annoying! I'm unrooted and stock.
This message is popping up Btw.
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Chadly said:
Today my phone started to not charge while I had it plugged in and using it at the same time. A few weeks ago I also was getting a notification that said "use the charger the phone came with because this one isn't giving enough power" or some message like that when I always use the original htc charger. My phone is actually losing battery while I have it plugged in now. This is annoying! I'm unrooted and stock.
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Have you tried a factory reset? If that doesn't work, I bet firewater combined with a Rom and kernel would...our developers kick ass.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Chadly said:
This message is popping up Btw.
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Most times I have had this it was charger and/or cable related. I have had an HTC cable that does this and also bad cables. The problem is you are stuck in USB charge mode instead of ac. First method of troubleshooting is another charger and cable.
Sent from my Nexus 7 using Tapatalk
Ok well, I used a different charger but I think it's a weak one because it took forever to charge and the battery seems to be draining rather quickly.. I used to get almost 5 hours on screen time. About 20 perfect drain every hour. I just unplugged it 30 mins ago and it's already down to 85 percent and I've barely used it. Wtf?

Slow charge problem

Hello, I have the problem that no matter which charger / charge cable ,the phone takes at least 3 hours to charge 0% -> 100%, the battery once charged gives me life 3-4hs sot (screen on time). Thanks
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Sounds like your battery is bad. If you have the phone/battery for about a year or less, it's possible the battery is defective. If you have another battery use that one, but if you have a new battery you will need to cycle charge the battery. This means you have to charge from 0 to 100, let it deplete completely and keep doing the same thing for about 3-6 charges. This effectively breaks in a battery giving you the best longevity.
tonys.94 said:
Sounds like your battery is bad. If you have the phone/battery for about a year or less, it's possible the battery is defective. If you have another battery use that one, but if you have a new battery you will need to cycle charge the battery. This means you have to charge from 0 to 100, let it deplete completely and keep doing the same thing for about 3-6 charges. This effectively breaks in a battery giving you the best longevity.
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thanks tonys, i will try it
Shu7Down said:
thanks tonys, i will try it
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sorry to revive this thread but did a new battery work for you? I'm experiencing similar problems since the MM update, without fast charging enabled it charges at about 600mah, with fast charging enabled its about 1000mah but tapers off to 400mah once it gets to 85%
I'm not sure if its my battery or if this is a new "feature" of MM, last time that i charged from 30% it took 4 hours to reach 100% if anyone got a suggestion let me know.
3-4 hours is great compared to mine. If I use the USB cable, it'll take about 12+ hours (0-100%). Problem started after I dropped the phone. Luckily wireless charging takes about 5 hours.
Used to be no more than 2 hours before, not sure what the problem is, the battery is only a year old

QC 3.0 reduced performance

Hey guys,
Has anyone else noticed decreased performance of QC3.0?
I was sitting at home today and noticed the phone estimated 38 mins to get from 46% to full charge which seems a little longer than usual. I swear it used to be much quicker.
Thanks
I don't get your Problem?
Haldi4803 said:
So.... here we go. First full charging Benchmark on my HTC 10 completely logged with an USB Powermeter.
From 1% to 100% takes 95 Minutes.
Statistics from BatteryLog app
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It's always taken me 60 Minutes to go from 45% to 100%
It's slower once you hit ~80%, where it starts charging more around 5v 2A. Perhaps your cable is damaged? Otherwise the phone definitely slows down when it heats up, if you've been gaming on the phone prior to charging it will charge much slower.
You should learn how QC3.0 work first.
when the battery is low, the charger will give more input, but if not, will give a 'normal' input. cmiiw.
for me, sometimes my phone "charging" only, I have to re-plug cable to get "charging rapidly", make sure of that, wait for "quick charger connected" while screen on after seconds of connect cable, or make sure "charging rapidly" is showing "not charging only" while screen is locked.
Thanks for the replies guys.
Just to clear up, basically what I have noticed is that over the 4-5 months I have had my HTC 10 I feel there has been a change in the charging behaviour of my phone. It seems that the phone is taking longer and longer to go from 0% to 100% charge. I am aware of how QC works and that generally you get a nice spike up to 80-90% with the last 10% or so coming on much slower, however what I mean is that the actual total time from flat to full is taking longer - or so it appears.
Using all stock cables and adaptors over here - just curious if anyone has noticed the same thing.
Cheers
Install BatteryLog or batterywidget app and take a log to see how long it takes from 1% to 100%
I've had mine since launch day and I haven't really noticed a difference. I'm a heavy user, no gaming but lots of YouTube for podcasts and reading. I have used the same charger that came with it ever since, and I have a cheap QC 2.0 charger for my car, but I use my official cable for that as well.
My cable is starting to go bad, well, kinda. Sometimes it has a hard time initializating quick charge.
Thanks for the replies guys.
Here is a screenshot I have taken to illustrate what I am referring to.
I will install a battery logging app and report back.
Cheers.
Ty19929 said:
Thanks for the replies guys.
Here is a screenshot I have taken to illustrate what I am referring to.
I will install a battery logging app and report back.
Cheers.
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Considering that it takes around 1:30h from zero to full, I think that this is normal? Is it not?

Phone just stopped fast charging?

3-4 days ago, it just happened out of the blue. Charging from 70% to 100% took 1.5 hours. I rebooted. Didn't do anything unusual in that time but updated Play Store apps. Just tested it right now - 22% in 43 minutes.
Any ideas on how to fix?
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So, what exactly is the problem?
amirage said:
So, what exactly is the problem?
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The charging appears to be much slower than it used to be.
I just checked at 45% battery. It says "Charging rapidly," but it is charging at a speed significantly lower than 1% per minute, more like 0.8% per minute. It completely stops "charging rapidly" at higher % of battery. In my estimation, this will charge the phone, 0-100, in about 2h35m. It used to be 1h40m.
I think that either the latest update introduced a bug or my charger/cable/phone usb socket broke.
Usually rapid charging occurs at a lower % and then goes away as the phone reaches a certain threshold. I think if you charge the device at 75% battery level, rapid charging may not happen...I could be wrong though...If this is a bug, then it would be all over Reddit which it's not...so it's very likely that your charger is kaput!
I've had the same issue, although not really looked into why yet.
I was using a charger I had with my 6P because it had a longer cable(official, bought from Google when I had the 6p).
I changed the cable to the plug that came with my XL, and it started fast charging, in fact faster than I have had in months it feels like.
I think they changed something in the latest May security/bug release, i'll be investigating more on my day off from work.
amirage said:
Usually rapid charging occurs at a lower % and then goes away as the phone reaches a certain threshold. I think if you charge the device at 75% battery level, rapid charging may not happen...I could be wrong though...If this is a bug, then it would be all over Reddit which it's not...so it's very likely that your charger is kaput!
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It should be all over Reddit, except I don't use Reddit, therefore it is not
Anyway, the Charging Rapidly does stop after 70%, however, Google algorithm still predicts 1% per minute charging rate. For example, it may say "Charging" (not Charging Rapidly) at 75% and then say in parenthesis - time to full charge 26 minutes (literally happened to me.) It still took well over 45 minutes to charge from that state.
I think there are bugs and issues with the new OS updates with regard to charging.

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