Who has tried wireless charging, and is it still working? - G4 Q&A, Help & Troubleshooting

There are numerous threads on people's experience with wireless charging, mostly involving the stickers to use, meltdowns with heat, etc. I would like to compile people's experiences.
If you do have experience, please comment on:
1. Did you ever get it to work to your satisfaction? If not, what was not satisfactory about it?
2. How long did it last? Or how long have you had it working?
3. What qi charger do/did you use?
4. If it broke down, what happened and did you ever get it working again?
5. What model of G4 and/or carrier do you have?
Also, there's a quick poll associated in this thread.

Working sense late June. Using this one but I got it before the 2.0 upgrade. NeWisdom https://www.amazon.com/dp/B00YU08SOG/ref=cm_sw_r_other_awd_fxViwbN05MBDA

scottjal said:
Working sense late June. Using this one but I got it before the 2.0 upgrade. NeWisdom https://www.amazon.com/dp/B00YU08SOG/ref=cm_sw_r_other_awd_fxViwbN05MBDA
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Click to collapse
What qi charger do you use?
(added to the original post just now)

waylo said:
What qi charger do you use?
(added to the original post just now)
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Click to collapse
This one, it was basically the cheapest one I could find June 2014. Once the phone is charged you can see the light cycle on and off just maintaining 100%. Works fine for a bunch of devices and I don't notice if it's slow as it has 8 hours to charge when I sleep.
CHOE UPGRADED Qi Wireless Charger Charging Pad https://www.amazon.com/dp/B00DRBFMZM/ref=cm_sw_r_other_awd_WNViwbW7EJTDK

I purchased this plastic replacement back that came with a qi sticker. I used it mainly with this CHOE 3 coil charger, but also tried it on this Yootech one, and this one as well. On all three chargers, the phone got super hot while charging. So much so that at one point my phone even froze up and I had to pull the battery. It may have been the qi sticker that came with the back I bought, but I stopped wireless charging after about a week, because I just didn't like how hot it got.
I'm thinking of picking up another qi sticker, but just can't decide which one is the best.

I'm using the official LG qi charger and the quickcircle cover with qi built in. All working but i find plugging in faster so basically just end up using that instead..

paqmanbiker said:
I purchased this plastic replacement back that came with a qi sticker. I used it mainly with this CHOE 3 coil charger, but also tried it on this Yootech one, and this one as well. On all three chargers, the phone got super hot while charging. So much so that at one point my phone even froze up and I had to pull the battery. It may have been the qi sticker that came with the back I bought, but I stopped wireless charging after about a week, because I just didn't like how hot it got.
I'm thinking of picking up another qi sticker, but just can't decide which one is the best.
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Click to collapse
I've found that exact placement on the charger can affect the charging temperature dramatically. I think if the sticker is a little ways off from the center of the qi charger (wherever that is, not sure how that is determined on the 3 coil), it heats up a lot more.

waylo said:
I've found that exact placement on the charger can affect the charging temperature dramatically. I think if the sticker is a little ways off from the center of the qi charger (wherever that is, not sure how that is determined on the 3 coil), it heats up a lot more.
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Click to collapse
Yeah I tried my best to make sure it was right in the center, but it seems no matter where I placed it it would get hot. Plus what's the benefit of having a 3 coil charger if I have to place it in exactly the right spot? I think there is definitely something wrong with the qi sticker I'm using. If not, many others would be having similar issues. I'm using fairly widely used chargers.
Sent from my LG-H811 using Tapatalk

I never felt comfortable using the Qi charging after hearing the noise my phone made when I set it on the charger. I have multiple brands of chargers and all produce the same noise from the phone's speakers (youtube link below). I've tried with cases and without cases on all my chargers.
Here are my qi chargers:
1. Itian Qi Standard Wireless Charger
2. Axiong Qi Wireless 3-Coils Stand Charging Pad Stand Dock Wireless Charger for Qi Phones
3. Tmvel T2 Wireless Charger Charging Mount Cradle Stand for all Qi Phones, with Wide Charging Area for LG G3, Nexus 5, Nexus 4,Nokia Lumia 920, MOTO Dro
4. Tmvel Qi Wireless Car Charger Dock for Qi-Enabled Devices
5. Nillkin Energy Stone For Nokia Lumia 920 1520 Lg Google Nexus 4 5 LG G2 HTC 8x DNA Simple Fashion Wireless Qi Power Charger Charging Pad + Leevin® NF
6. PowerBot® PB1020 Qi Enabled Wireless Charging Pad Station for All Qi Standard Compatible Devices Including Samsung, iPhone, Nokia, Google, Nexus, LG,
7. Ruix Wireless Charger -Qi Enabled Charger - White
https://www.youtube.com/watch?v=HV4rHIBdM5M

So an impressive 50% of folks on the poll at this time have had it crap out.
Wonder if the V10 will have this issue too? I'd consider switching to that, but the G4 is big enough already for me.

1. Works as expected
2. Have it for a week now
3. PowerBot
4. n/a
I'm using the official LG G4 CFR-100 cover btw...

After reading about wireless charging, maybe it's the reason why the feature was removed from phones released in my country. We got a dual sim variant where wireless charging was removed totally.

prinzhernan said:
After reading about wireless charging, maybe it's the reason why the feature was removed from phones released in my country. We got a dual sim variant where wireless charging was removed totally.
Click to expand...
Click to collapse
Wireless charging was removed from dual sims because the circuitry for wireless charging is replaced by that of the second sim.

waylo said:
There are numerous threads on people's experience with wireless charging, mostly involving the stickers to use, meltdowns with heat, etc. I would like to compile people's experiences.
If you do have experience, please comment on:
1. Did you ever get it to work to your satisfaction? If not, what was not satisfactory about it?
2. How long did it last? Or how long have you had it working?
3. What qi charger do/did you use?
4. If it broke down, what happened and did you ever get it working again?
Also, there's a quick poll associated in this thread.
Click to expand...
Click to collapse
1. Yes, it worked perfectly.
2. I only use the wireless charger at work and I started noticing issues after the 12th work day. Today is the 13th day and it is no longer working at all. When I power off the device and stick it on the charger, the charging light briefly indicates it's charging and powers the device on and then goes back to the idle state.
3. Using this back: http://www.amazon.com/gp/product/B00ZEY13SU?psc=1&redirect=true&ref_=oh_aui_search_detailpage and this charger: http://www.amazon.com/gp/product/B00LFVPRMO?psc=1&redirect=true&ref_=oh_aui_search_detailpage
4. Came to XDA see if it's common and it looks like it is I'll try to see what happens after contacting LG support. I doubt there's much T-Mobile can do if I don't have any type of insurance or anything with them.

mypantsaretorn said:
1. Yes, it worked perfectly.
2. I only use the wireless charger at work and I started noticing issues after the 12th work day. Today is the 13th day and it is no longer working at all. When I power off the device and stick it on the charger, the charging light briefly indicates it's charging and powers the device on and then goes back to the idle state.
3. Using this back: http://www.amazon.com/gp/product/B00ZEY13SU?psc=1&redirect=true&ref_=oh_aui_search_detailpage and this charger: http://www.amazon.com/gp/product/B00LFVPRMO?psc=1&redirect=true&ref_=oh_aui_search_detailpage
4. Came to XDA see if it's common and it looks like it is I'll try to see what happens after contacting LG support. I doubt there's much T-Mobile can do if I don't have any type of insurance or anything with them.
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Click to collapse
The T-Mobile store can put in for a warranty exchange, if you initially bought it with them. But then you get a refurb. It's $20. Alternatively, you could send it in for a factory warranty, but it'll be out for several weeks. And then after you get it back, the wireless charging will break down after a week or two. Ridiculous, right?
I think it's endemic with our H811 model. I wish this could be as big as Antennaegate, forcing LG to admit their poor design+engineering, but there aren't enough users to raise a stir.

waylo said:
The T-Mobile store can put in for a warranty exchange, if you initially bought it with them. But then you get a refurb. It's $20. Alternatively, you could send it in for a factory warranty, but it'll be out for several weeks. And then after you get it back, the wireless charging will break down after a week or two. Ridiculous, right?
I think it's endemic with our H811 model. I wish this could be as big as Antennaegate, forcing LG to admit their poor design+engineering, but there aren't enough users to raise a stir.
Click to expand...
Click to collapse
I just had an online chat session with LG Support and since they only officially brand their Qi case for Verizon phones they are telling me that the T-Mobile model is not compatible with wireless charging and there's nothing they can do. I got this phone off CL so going to T-Mobile is going to be difficult. I purchased the LG G4 back on release day day but returned it so I was going to use that receipt with LG Support but it looks like that's a dead end.
Another question you should ask in this thread is which model people are using since this is a general G4 forum and not carrier specific. It does look like this happens with Verizon phones too though: http://forum.xda-developers.com/verizon-g4/help/wireless-charging-stopped-t3226231
Thankfully the battery life is good enough on this phone where I can probably live without the wireless charging at work. To be honest It was more of a must have when I had the S6 since there was no way I could make it through the workday without leaving it on the charger.

Wow, really? The function that works (at least initially) because all the hardware is there, on T-Mob, is "not supported?" That sounds like LG support has their heads up their butts, just like the QA department on the wifi charging.
I'll add the question of what version G4 do you have on the questionnaire. Can't edit the poll anymore though I wish I could.

1. Locked up during the night, multiple times a week.
2. Randomly started working perfectly for 3 months. Replaced phone. Worked for about 1.5 months. Now stops charging and locks up during the night again.
3. Nokia puck + Samsung + several chinese ebay units
4. Absolutely no idea why it magically fixed itself and now magically broken.
5. Verizon G4

There are numerous threads on people's experience with wireless charging, mostly involving the stickers to use, meltdowns with heat, etc. I would like to compile people's experiences.
If you do have experience, please comment on:
1. Did you ever get it to work to your satisfaction? If not, what was not satisfactory about it?
Yes, but not for more than a couple weeks at a time.
2. How long did it last? Or how long have you had it working?
About 2 weeks, sent in for RMA, came back not fixed, sent back, worked for a little over a week, stopped today.
3. What qi charger do/did you use?
LG Quick Circle case purchased from Verizon, 2 tylt vus, one samsung puck.
4. If it broke down, what happened and did you ever get it working again?
No idea what caused it to stop working -- today it stopped somewhere between work and home.
First time, mailing it in twice helped.
5. What model of G4 and/or carrier do you have?
Verizon
Also, there's a quick poll associated in this thread.

Using a Yootech sticker with a Yootech puck. Both work well. I originally had a sticker from the Fone company...the colorful one in blue and green, iirc. The wireless charging worked but the NFC was unusable with it. (not that I myself use nfc

Related

[Q] which wireless charger works well with the G3?

Is anyone using a wireless charger that he would recommend for use with the G3?
zaki67 said:
Is anyone using a wireless charger that he would recommend for use with the G3?
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Click to collapse
I've got two noname QI chargers, which worked with a Nexus 4, Galaxy S4 and Nexus 5, but don't seemt to work with the LG G3. Really annoying. It starts charging for 3 seconds, then stops and starts again. Also the G3 is really picky on how you place it on the charger. If its off by half a centimeter it complains and tells you to center it correctly.
The best one I've used, and the one my phone is on right now, is the Tylt Vu.
http://www.tylt.com/vu/
As far as I can tell, there is no way* to place it on the stand and not have wireless charging working properly.
* within reason
FligMupple said:
The best one I've used, and the one my phone is on right now, is the Tylt Vu.
http://www.tylt.com/vu/
As far as I can tell, there is no way* to place it on the stand and not have wireless charging working properly.
* within reason
Click to expand...
Click to collapse
Looks great but it is £80 here in the UK. Does it work with a case on?
http://www.onpointuk.com/tylt-vu-qi-wireless-charger-red/p513
onemandivision said:
I've got two noname QI chargers, which worked with a Nexus 4, Galaxy S4 and Nexus 5, but don't seemt to work with the LG G3. Really annoying. It starts charging for 3 seconds, then stops and starts again. Also the G3 is really picky on how you place it on the charger. If its off by half a centimeter it complains and tells you to center it correctly.
Click to expand...
Click to collapse
it seems to be hit and miss, I have one that fails exactly as you mention, but another I bought for a Note 3 from ebay that works fine. The working one isn't fussy about placement either. it's a bit ugly though
FligMupple said:
The best one I've used, and the one my phone is on right now, is the Tylt Vu.
http://www.tylt.com/vu/
Click to expand...
Click to collapse
$70 or $100 on Amazon.... both a bit more than I'd like to pay.
I bought an "Expower(R) QI" of Amazon, arrived yesterday, sent back today. Same problems as other people mentioned above.
I also bought an "DiGiYes® 360 Qi" car charger, this works great, no problems with positioning at all. It does say on the box that it's an uprated 3 coil version, so I'm wondering if that's what you need to get to work with the G3, and that single coil Qi charges will be a waste of time.
I have this 3 Coil wireless charging pad bought from ebay and I can't charge the G3. I get the start charging loop. It's working well with Nexus 7 and my former Note 3. I really wonder if LG WCP-300 can charge the G3.
http://www.lg.com/us/cell-phone-accessories/lg-WCP-300-wireless-charging-pad
I have the LG WCP-300. Encountered disconnects and constant notification to "place phone in charging zone" messages.
I've tried the official samsung Galaxy s4 one and it doesn't work.
Got this two days ago,works fine.
http://www.aukey.com/product/wireless-charger-q19
On offer on amazon uk:
http://www.amazon.co.uk/gp/product/B00KD6HTAK/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
One thing though if you want your phone to charge when vertically tilted,you will need to raise the base by about 20 mm
I don't want to make a new thread, but can anyone recommend a good wireless charging pad that can charge the g3 and eventually moto360 simultaneously?
Aren't they all the same like an universal chargers?
Or some models have more ampere and charge faster?
theraker007 said:
I don't want to make a new thread, but can anyone recommend a good wireless charging pad that can charge the g3 and eventually moto360 simultaneously?
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Click to collapse
Impossible to know.
I got the following:
http://list.qoo10.sg/item/QI-WIRELESS-CHARGING-PAD-RECEIVER/413308734
the A6 model which I believe is a copy of the Tylt Vu and it works flawlessly. It charges the phone vertically or horizontally even with my Spigen Slim Armour case on. Never had issues with phone placement as well since the design of the charger ensures you get it right.
http://www.ravpower.com/ravpower-qi...mah-capacity-power-bank-white-us-version.html
Got this, nice with an integrated battery , is large but less then G3, I ordered in amazon the base model without battery but they sent me this one, then good price!
Charging is slower then original cabled ( output 1 A )
I have the Nokia DT 910 and the LG WCP-300 charging pad. The LG pad charges the device but triggers this weird "place device in center" message (see other threads). The Nokia DT 910 (and guess all Nokia chargers) don't trigger that message and charges the g3 nicely (but slowly, I believe it's 0.7 A)
Has anyone in the US tried this one? amazon |.| com/Aukey-Wireless-Charging-Qi-Enabled-Blackberry/dp/B00JW9S3KE/ref=sr_1_fkmr0_1?ie=UTF8&qid=1405001468&sr=8-1-fkmr0&keywords=Aukey%C2%AE+Swiveling+Wireless+Qi+Power+Charger+Pad (sorry, not enough posts to have links)
Also, amateur hour question here, but what else would I need to purchase for the wireless charging to work on my AT&T LG g3?
zaki67 said:
Is anyone using a wireless charger that he would recommend for use with the G3?
Click to expand...
Click to collapse
it sucks certain models are QI compliant and others are the other brand (I think Duracell power mat) type. I wanna say ATT
Hi, anyone tried Nokia Dt-900 with the LG G3? It works? Thanks.

[Q] wireless charging not work suddenly

I bought wireless sticker from another thread's link two weeks ago, it works very well until yesterday.
When i put my phone on my wireless charging dock, the dock's led shows its charging, but my phone didnt charge, i tried different dock, all the same that dock show charging but phone not charge. I also tried detach the back cover then put on the dock, the dock wouldnt show charging, anyone have idea whats wrong?
emprize said:
I bought wireless sticker from another thread's link two weeks ago, it works very well until yesterday.
When i put my phone on my wireless charging dock, the dock's led shows its charging, but my phone didnt charge, i tried different dock, all the same that dock show charging but phone not charge. I also tried detach the back cover then put on the dock, the dock wouldnt show charging, anyone have idea whats wrong?
Click to expand...
Click to collapse
which wireless sticker did you go with? did you need to add the padding to get the correct connection?
Mine did this after 2 days. A couple of us talked about it in the other thread. No solution was found. I asked for a refund and an waiting for another from a different company
Tomyk89 said:
which wireless sticker did you go with? did you need to add the padding to get the correct connection?
Click to expand...
Click to collapse
cant remember the name, its from aliexpress, a Hong Kong seller
Hmm...
This happened to me with a case which had the nfc/qi sticker on the back (from amazon). The wireless charging worked for a few days then stopped. The case was a yootech quick circle case from amazon. Not to speak poorly of them... Their customer service is excellent, and they shipped me out another one. But amazingly... The second case had the same issue. Most reviews on amazon were 5 star so I seemed to be in the minority.
If this happened to you, did you eventually find a sticker/case that worked (longer than a few days)?
Also, what specific model do you have? Mine is VS986 (Verizon). Gray plastic back, from best buy...
norou said:
Hmm...
This happened to me with a case which had the nfc/qi sticker on the back (from amazon). The wireless charging worked for a few days then stopped. The case was a yootech quick circle case from amazon. Not to speak poorly of them... Their customer service is excellent, and they shipped me out another one. But amazingly... The second case had the same issue. Most reviews on amazon were 5 star so I seemed to be in the minority.
If this happened to you, did you eventually find a sticker/case that worked (longer than a few days)?
Also, what specific model do you have? Mine is VS986 (Verizon). Gray plastic back, from best buy...
Click to expand...
Click to collapse
Mine is 815 I'm using here in the states. I have ordered a different one, but shipping is taking forever. All the other stickers appeared to be the same as far as I could tell. So, no, I haven't found one yet; but hopefully in a week.
I have this problem, too. Weird thing is, I have also bought those stickers, but I don't think that is the problem. I also have the original LG circle case with the built-in wireless charging, and that stopped working, too?!
I had this issue a while back when the stickers first came out, so I bought another from a different manufacturer, but it had the same problem. I bought an official LG quick circle and it didn't work either. It was the phone not working, but the sticker or case. I had to send the phone back. Lucky for me they refunded me after a month of owning the phone. i was getting sick of the bugs and lack of root anyways. But now im stuck with 2 stickers, 4 cases/bumpers and an extra battery lol. Oh well.
Anyways, point was the phone is faulty. RMA time if you really want wireless charging like I did.
Thank you for the info frigidazzi , I was afraid that it was a problem with the phone, and not the stickers or cover. I guess I will have to send it back then... Bummer...
Same experience
I have the Verizon LG G4 running stock with no launcher. I purchased the New wisdom qi sticker from Amazon and after installing it had no issues charging wirelessly on my Tylty charger. After several days, my phone stopped charging, and no longer recognizes the charger when placing the phone on it. I assumed that the sticker had an issue, so I ordered a new one, but after installing it the phone still will not start charging.
The Tytly charger does recognize the phone when placed on it, but the phone does not recognize the charger. This has been driving me nuts since it was working fine for several days and now nothing. I also have a qi charger in my car and experienced the exact same thing.
guys, it's a hardware failure by the looks of it, please read here http://forum.xda-developers.com/showpost.php?p=62403976&postcount=9
Ugh, say it isn't so
That is probably the worst possible news, but thanks for sharing. Has anyone had any luck returning their phone under the one year warranty to get this fixed?
I also installed a Qi Sticker on my LG G4, at the beginning. I was having a lot of trouble, I even added a little bit of padding for the connections but when I tried to charge the phone it would always disconnect.
The solution was very silly, apparently the dock station requires an adaptor of 1800mA (or above) to work properly and my adaptor was for 1500mA, and now it works perfectly.
So yeah, check all the connections and the current values for the devices.
btw. Also check that the two conntact pins for the wireless charging sticker are springy.
okaar said:
I also installed a Qi Sticker on my LG G4, at the beginning. I was having a lot of trouble, I even added a little bit of padding for the connections but when I tried to charge the phone it would always disconnect.
The solution was very silly, apparently the dock station requires an adaptor of 1800mA (or above) to work properly and my adaptor was for 1500mA, and now it works perfectly.
So yeah, check all the connections and the current values for the devices.
btw. Also check that the two conntact pins for the wireless charging sticker are springy.
Click to expand...
Click to collapse
I just checked the specs on the TYLT VU charger and the input voltage is 12v/750mA which is quite a bit lower than the charger you are using. Even if I could find another wall adapter that would fit into the VU, I would be leery of doing so since that would be more than double the voltage for which it is rated for and I don't want to trash my $60 charger. I also used this same charger with my LG G3 for over a year with no issues at all. As I stated earlier in my post, my G4 was charging fine for several days and then stopped suddenly (others reported similar issues as well). Lawrence750 mentioned this post: http://forum.xda-developers.com/show...76&postcount=9 which seems to indicate this is related to the phone itself (hardware failure). Until someone is able to send their phone in to LG for repair and then receive it back with the problem solved, I don't think we will really know for sure what is causing this issue.
I had an issue where the phone also stopped charging wirelessly. I verified the charging array was good and that the phone was seeing it properly. The phone would act like it was going to charge for about 15 seconds then stop. I figured the array had moved a bit and wasn't touching the pins consistently. I placed a piece of scotch tape doubled over under the pin pad and still no joy. come to find out that the spare battery LG sent me was the culprit. Swapped the battery and it worked like a charm. Both batteries charged correctly when plugged in. Not sure why the newer battery had an issue.
I've experienced a problem with my G4 which suddenly stopped charging via wireless. I have a number of wireless chargers which all work with my wifes G3 but I no longer get any response when I try to charge the G4.
I sent it to LG who took 2 weeks and returned it with 'no defect found'. I've obtained another case with the wireless sticker but still nothing. NFC is fine on both cases btw.
LG then sent a spare battery but it still doesn't work.
I'm now waiting to see what they suggest. I could really do with testing both my cases on another G4 to be sure they are ok but the first worked fine for a couple months and theres no reason why a brand new one would also be faulty.
Fixed My Problem
The problem is definitely the phone itself. After trying multiple chargers and different Qi phone battery covers, I contacted Verizon and spoke with there tech support about the issue. They agreed to replace the phone since it was still under warranty, and the new phone they sent me charges just fine.
Mines gone back to LG again. If it isn't fixed this time I'm going to look to return it and switch to HTC or Samsung.,
For any who have tried wireless charging, I have a poll and questionnaire re: your experience. Would greatly appreciate your input.
http://forum.xda-developers.com/g4/help/tried-wireless-charging-t3227672
Got my G4 back from LG with a new main board. Wireless charging seemed to be working. Phone charged wirelessly overnight and since then will not work again.
So I've reached the end of the road with it. I could live without wireless charging but I shouldn't have to so I'm going to push for a refund and will switch to Samsung or HTC. There's obviously a fault with wireless charging looking at the results of Waylo's poll.

Wireless Charging Woes

Ok, so im using the Spigen Neo Hybrid case, and when i use wireless charging, it may work 30 seconds, or 10 minutes, but it always stops. What happens is i place it on the charger and it indicates its charging. Then, within a short time period, the light on the charger starts flashing to indicate charging isnt working properly, and the screen comes on and says wireless charging paused.
I have 3 different Samsung chargers, a Nokia charger and several Powerbot chargers. One of the Samsung chargers is the newest (not fast) chargers. I take the case off and it seems to be fine. Anyone familiar with this case knows its not thick by any means. Also, i have 2 GS6s in the house both using Neo Hybrids and they charge just fine. Ive adjusted positioning dozens of times but i know from experience that most devices dont require an EXACT placement.
I went to Best Buy, where i purchased it, and this is where it gets odd. They placed it on their display charger in the Samsung section and it charged for 10 minutes no problem before they told me they couldnt duplicate the issue so they wont replace it. I brought it home and the damn thing charged to full charge no issue. The next day when i placed it back on the charging pad, it starts cutting out again.
All my chargers have been tried over USB, and yes, with multiple wall plugs. My first thought was not enough power over USB but clearly thats not the case.
Any ideas from anyone would be great.
I don't have the issue with the old wireless chargers it seems. I think it is just the new ones that were given out that I have the issue with.
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app
I've finally fixed my issue with the original samsung charger and generic from ebay, I turned on day dream and it works now without disconnection.
A lot of people are having the same problem and so was I.
Grab your phones charger and base and use that.
I think the long cord that comes with the wireless charger is causing the issue.
I'm using an old knock off wireless charger and no case yet, but it seems to be working fine. Once the defender case comes in, we'll see if it is still functional
I haven't had any issues with my Samsung wireless charger. I'm using the original hardware that came with it. I'm also using the Neo hybrid case. What is your model number? Mine is EP-PG920A. When I was at best buy they said they had two different versions of the wireless charger. Unfortunately bestbuy was sold out so I bought mine at ATT. And I don't have daydream enabled.
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app

Wireless Charging Issues

Has anyone experienced issues charging their GS6 Edge+ with Samsung's Wireless Charger (EP-PG9201)? I own two of these and used them with my GS6 Edge (non-+) without issue. Picked up the Edge+ yesterday and charging is erratic on both pads. I see that other users have reported similar problems (see below for links), but none of the comments proffer answers that I find acceptable. I am most interested in hearing whether you think this might actually be a hardware issue that is effecting some of the new devices (but not all) and whether I should therefore replace my phone while still within my 15 day window with T-Mobile. Responses from those with both the Edge+ and the Samsung Wireless Pad noted above would be greatly appreciated. I will also note that some users have experienced problems with the phone not recognizing the OEM Fast Charger (I do not presently have this issue) and am thinking that perhaps that the fast charger problem and the wireless charging issue might be somehow related (e.g., perhaps there is something wrong with the power circuitry on these devices). See below for more details on the wireless charging issue.
In short, more often than not, the phone simply doesn't charge. It connects to the charger for anywhere from 15 seconds to 5 minutes, then disconnects and the Samsung Wireless Charger blinks blue which is code for "hey buddy I'm not charging there is something wrong". Per other XDA forums, this problem also appears to be creeping up with the Note 5 (see: http://forum.xda-developers.com/note5/help/wireless-charging-issues-t3185669/page2
The most notable rumor/response is that the older charges simply aren't compatible with the Edge+, and that we are all supposed to wait until the new Samsung charger (see: http://www.samsung.com/us/mobile/cell-phones-accessories/EP-PN920TBEGUS) becomes available. A lot of people who took advantage of the Best Buy free Samsung charger deal (which came with the older model pad that I have) are now getting told by both Samsung and Best Buy that the deal included the wrong charger and they have to wait for the new one. I have trouble swallowing this as an acceptable response because the phone is supposed to support both Qi and PMA wireless charging STANDARDS out of the box, and therefore compatibility shouldn't be dependent upon using a particular generation of wireless chargers so long as they support those standards. From what I can tell, the new version of the Samsung pad is notably different in only one regard -- it sports faster conductive charging so they are adding "Fast Charge" to the device branding.
A YouTube user captures the problem in a video (see: https://www.youtube.com/watch?v=SfiGk6C3Yso), and the video comments note that the problem is not just limited to the Samsung charging pads. Other users who commented on this video claim to have contacted Samsung and were also given the "incompatible charger" response.
NexusMMM said:
Has anyone experienced issues charging their GS6 Edge+ with Samsung's Wireless Charger (EP-PG9201)? I own two of these and used them with my GS6 Edge (non-+) without issue. Picked up the Edge+ yesterday and charging is erratic on both pads. I see that other users have reported similar problems (see below for links), but none of the comments proffer answers that I find acceptable. I am most interested in hearing whether you think this might actually be a hardware issue that is effecting some of the new devices (but not all) and whether I should therefore replace my phone while still within my 15 day window with T-Mobile. Responses from those with both the Edge+ and the Samsung Wireless Pad noted above would be greatly appreciated. I will also note that some users have experienced problems with the phone not recognizing the OEM Fast Charger (I do not presently have this issue) and am thinking that perhaps that the fast charger problem and the wireless charging issue might be somehow related (e.g., perhaps there is something wrong with the power circuitry on these devices). See below for more details on the wireless charging issue.
In short, more often than not, the phone simply doesn't charge. It connects to the charger for anywhere from 15 seconds to 5 minutes, then disconnects and the Samsung Wireless Charger blinks blue which is code for "hey buddy I'm not charging there is something wrong". Per other XDA forums, this problem also appears to be creeping up with the Note 5 (see: http://forum.xda-developers.com/note5/help/wireless-charging-issues-t3185669/page2
The most notable rumor/response is that the older charges simply aren't compatible with the Edge+, and that we are all supposed to wait until the new Samsung charger (see: http://www.samsung.com/us/mobile/cell-phones-accessories/EP-PN920TBEGUS) becomes available. A lot of people who took advantage of the Best Buy free Samsung charger deal (which came with the older model pad that I have) are now getting told by both Samsung and Best Buy that the deal included the wrong charger and they have to wait for the new one. I have trouble swallowing this as an acceptable response because the phone is supposed to support both Qi and PMA wireless charging STANDARDS out of the box, and therefore compatibility shouldn't be dependent upon using a particular generation of wireless chargers so long as they support those standards. From what I can tell, the new version of the Samsung pad is notably different in only one regard -- it sports faster conductive charging so they are adding "Fast Charge" to the device branding.
A YouTube user captures the problem in a video (see: https://www.youtube.com/watch?v=SfiGk6C3Yso), and the video comments note that the problem is not just limited to the Samsung charging pads. Other users who commented on this video claim to have contacted Samsung and were also given the "incompatible charger" response.
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Check out the thread is the edge + accessories section.
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I believe it is the charger and not the phone. I use a cheap lukalake wireless charger and no problems at all with it. I did put my phone on the Samsung wireless charger at the tmobile store and didn't see any problems with that one either but I wasn't able to keep it on the charger for 15min which is when the problem starts to happen as people have stated here
Itan charger here with no issues when placed just right on the charger. I have ordered a different Itan charger that has three coils so that placement should be easier.
That thread is speculative as well and just confirms that something is awry.
explodingboy70 said:
Itan charger here with no issues when placed just right on the charger. I have ordered a different Itan charger that has three coils so that placement should be easier.
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Inclined to agree that yes, perhaps it's just a terrible charger, but it worked flawlessly with the GS6 Edge. Obviously the + has different coil locations given its size and perhaps the old Sammy pad just struggles with it. A shame because I invested in two of them.
I had posted in similar thread about this. I have an edge plus and bought the wireless charger same day. I spent 2 days with the blinking blue light. I called Samsung. Tech support told me they could send me a new charger. I told them it was a fairly widespread problem and I do not think that was the correct action. I asked for a supervisor and after a few minutes she told me the plus is not compatible with the current wireless charger. For the plus you need the soon to be released adaptive/fast charger. If you look at the wireless charger box, just about every new phone is listed as being compatible EXCEPT the edge plus. I returned mine and am waiting for the adaptive to be released
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After update the firmware my problem with the charging its gone...wired
I have a case on my phone and there has been no issues.
Same with me. I updated firmware and that fixed my charging issues
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bmark34 said:
Same with me. I updated firmware and that fixed my charging issues
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Here's to hoping that's true for me, too.
same problem
NexusMMM said:
Inclined to agree that yes, perhaps it's just a terrible charger, but it worked flawlessly with the GS6 Edge. Obviously the + has different coil locations given its size and perhaps the old Sammy pad just struggles with it. A shame because I invested in two of them.
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I have the newest fast charging samsung pad and I am having the same issues. I have to remove my case and it usually takes 3 attempts to place the phone correctly before it will charge When I use a cheap 9.00 charging pad it works instantly and charges fully no issues..I think the problem is the samsung charging pads.
Will the fast charging pad work with the Samsung thin plastic bumper case made for this device?
I just ordered one of these which hasn't arrived yet. I'm just wondering why that if my Galaxy S6 came with an adaptive fast charger for the house, then why don't they have the wireless charging pad version?

Wireless Charging Issue Update 13B

Anyone else having issues with wireless charging since the 13B update? I do not if it is just coincidence or not but both my wife's and my G4 refuse to charge through wireless. This problem seemed to begin after both phone's were updated to 13B. The light on the charging pads does not even come on. In the case of my G4, I have actually wiped the phone after the 13B update and still encounter the issue.
You should check to make sure it's not that the sticker on the back has stopped making contact with the wireless charging pads... All of mine have consistently stopped working after awhile because of that, however, if I take the sticker off and press it to the contacts physically it still works.
Although after fighting it for weeks I've given up on wireless charging for this phone.
DarkWolf747 said:
You should check to make sure it's not that the sticker on the back has stopped making contact with the wireless charging pads... All of mine have consistently stopped working after awhile because of that, however, if I take the sticker off and press it to the contacts physically it still works.
Although after fighting it for weeks I've given up on wireless charging for this phone.
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Hardware issue is a possibility but, I have two LG G4's here that both stopped working at the same time. I experience the issue on multiple charging pads also. This was right after both phone were updated to 13b.
I'm on 13b and my wireless charging works as well as it ever did, which isn't spectacular. I'd say 1/10 times I wake up and its not charged. I even bought the official flip cover case with qi as I originally blamed my sticker back application skills.... but both work equally crappily....
Wireless charging on my 13B is rock solid. FWIW this is the wireless charger I use: http://www.amazon.com/Wireless-Yoot...9605910&sr=8-3&keywords=lg+g4+yootech+charger
As long as I ensure that it is steady green on the charging light by properly aligning the phone to the pad, I have never had an issue with it not charging properly.
I am not sure why I am still having issues. I did a battery pull on both phone and they started charging. But now half the time neither phone charges or I will wake up with the phone only partially charged. I just find it really hard to believe that both phones are having issues with two different chargers at the same time and that it happened right after I updated to 13b.
This is the charger I am using: http://www.amazon.com/gp/product/B00JA7HNZO?psc=1&redirect=true&ref_=oh_aui_detailpage_o03_s00
raidflex said:
I am not sure why I am still having issues. I did a battery pull on both phone and they started charging. But now half the time neither phone charges or I will wake up with the phone only partially charged. I just find it really hard to believe that both phones are having issues with two different chargers at the same time and that it happened right after I updated to 13b.
This is the charger I am using: http://www.amazon.com/gp/product/B00JA7HNZO?psc=1&redirect=true&ref_=oh_aui_detailpage_o03_s00
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OK stupid question but does it charge regularly? Maybe you have battery issues.
dcorrea said:
OK stupid question but does it charge regularly? Maybe you have battery issues.
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If I plug either phone in using the same cable that goes to the charging pad I have no issues.
raidflex said:
If I plug either phone in using the same cable that goes to the charging pad I have no issues.
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Thats what I figured, but had to ask. Have you tried charging it with the phone off? Could be the new software requires a greater amperage than before so charging with the phone on could cause issues. I know your charger comes with its own USB cable but what about the actual wall wort? Are you using the standard LG wort? Im just drawing at straws, but hopefully something gets your issue fixed. Other than that I guess at this point, since you already tried different chargers you could see if replacing the Qi sticker in the phone has any effect.
dcorrea said:
Thats what I figured, but had to ask. Have you tried charging it with the phone off? Could be the new software requires a greater amperage than before so charging with the phone on could cause issues. I know your charger comes with its own USB cable but what about the actual wall wort? Are you using the standard LG wort? Im just drawing at straws, but hopefully something gets your issue fixed. Other than that I guess at this point, since you already tried different chargers you could see if replacing the Qi sticker in the phone has any effect.
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I will try tonight charging with the phone off, and I do use the wall plug that came with the phone. Thanks for the help.
raidflex said:
I will try tonight charging with the phone off, and I do use the wall plug that came with the phone. Thanks for the help.
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The LG G4 doesn't support wireless charging unless the NFC sticker on the back cover is changed out for one that is NFC/Qi charging capable. Look at the NFC sticker on the inside of the back cover. If it only has one section of the sticker with two metal pads, then it's only NFC capable. There should be two sections / arms with two metal pads on the sticker. one for NFC and the other for wireless charging. You can buy a new pad online for $10. My Verizon LG G4 didn't come with the wireless sticker , only the NFC one. See the picture for details of the NFC/Wireless charging sticker. :good:
rudyo78427 said:
The LG G4 doesn't support wireless charging unless the NFC sticker on the back cover is changed out for one that is NFC/Qi charging capable. Look at the NFC sticker on the inside of the back cover. If it only has one section of the sticker with two metal pads, then it's only NFC capable. There should be two sections / arms with two metal pads on the sticker. one for NFC and the other for wireless charging. You can buy a new pad online for $10. My Verizon LG G4 didn't come with the wireless sticker , only the NFC one. See the picture for details of the NFC/Wireless charging sticker. :good:
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I bought a new sticker that had both NFC and QI, and it was charging without a problem for a couple months. Now mine does not work at all and my wife's G4 only works sometimes.

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