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I've had the phone since Monday. Last night, now that we have a stock kernel, I went ahead and rooted my phone.
Today, on three occasions (requiring reboot) my phone had what I can only describe as a touchscreen freak-out. The image twitches and jumps around even when not being touched. When it is touched, it's entirely unusable. Apps not even close to your finger open and close with a quickness. I've already sent a few very fun swype text messages, as you might imagine.
I migrated from the OG Epic and never had any issue like this. Lack of responsiveness when dirty, but not total madness. Has anyone else had anything like this happen? Is it just a matter of needing to get a new phone?
Thanks for any advice!
Were you plugged into the Samsung wall charger with the Samsung provided cable at the time?
daneurysm said:
Were you plugged into the Samsung wall charger with the Samsung provided cable at the time?
Click to expand...
Click to collapse
I think I was... Go on...
Happened to me today too. It was the OEM HTC EVO 4g charger causing it.
Sent from my SGS2
So this is a known issue? I hadn't seen it mentioned before.
It's a known issue. Some people claim to have good results with a different cable, some with a different charger. One theory is that the wall charger is over-rated and that extra juice is making it go wonky. USB charging doesn't seem to be affected by it. The effect seems to decrease the closer to 100% charge you get. It's a known problem on a wide variety of devices from a wide variety of manufacturers and aside from your cable and/or charger your own local power may have something to do with it. A software update can fix it as it has in the past on a wide variety of devices. Not everyone has this problem all the time. YMMV
I would suggest buying an OEM blackberry charger from Amazon for like 7 bucks. That's what I used on my epic and what I'm using now on my epic touch. The charger that came with this phone is still sitting in the box.
Sent from my SPH-D710 using XDA App
Hmm, I've had the problem with different chargers other than the one that came with the phone.
viper786 said:
I would suggest buying an OEM blackberry charger from Amazon for like 7 bucks. That's what I used on my epic and what I'm using now on my epic touch. The charger that came with this phone is still sitting in the box.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
I use an OEM blackberry charger and still get the freakout
I've been using the charger that came with a bluetooth ear piece, and I have no issues whatsoever.
Although, I normally charge through USB.
So when I found out that this phone already had wireless charging and all I would have to do it replace the back I got pretty excited. I found just the sticker on ebay so i ordered it. It says it is for PMA which is great since I have AT&T, but what bums me out is I'm not very interested in wireless charging for home. Honestly I could care less if I have to plug it in when I'm in bed, but it seems like it would be great for the car. Just put it in the cradle to charge and pull it out when I need to go in somewhere. I work out of my car so I'm in and out of my car a dozen or more times a day. I've seen several options for the QI, but none for PMA. I'm sure I already have my answer, but does such a thing exist? Does anyone think something like this will be available eventually?
As of right now I don't believe one exists. PMA hasn't gotten the adoption as Qi has. This is the primary reason I went with the T-Mobile version of the G3 and running it on AT&T. Works perfectly. In any case the only option you have right now is to make your own. Try to find a small PMA charger that can be easily mounted and run off of USB charger.
Sent from my LG-D851 using XDA Premium HD app
I bought wireless sticker from another thread's link two weeks ago, it works very well until yesterday.
When i put my phone on my wireless charging dock, the dock's led shows its charging, but my phone didnt charge, i tried different dock, all the same that dock show charging but phone not charge. I also tried detach the back cover then put on the dock, the dock wouldnt show charging, anyone have idea whats wrong?
emprize said:
I bought wireless sticker from another thread's link two weeks ago, it works very well until yesterday.
When i put my phone on my wireless charging dock, the dock's led shows its charging, but my phone didnt charge, i tried different dock, all the same that dock show charging but phone not charge. I also tried detach the back cover then put on the dock, the dock wouldnt show charging, anyone have idea whats wrong?
Click to expand...
Click to collapse
which wireless sticker did you go with? did you need to add the padding to get the correct connection?
Mine did this after 2 days. A couple of us talked about it in the other thread. No solution was found. I asked for a refund and an waiting for another from a different company
Tomyk89 said:
which wireless sticker did you go with? did you need to add the padding to get the correct connection?
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Click to collapse
cant remember the name, its from aliexpress, a Hong Kong seller
Hmm...
This happened to me with a case which had the nfc/qi sticker on the back (from amazon). The wireless charging worked for a few days then stopped. The case was a yootech quick circle case from amazon. Not to speak poorly of them... Their customer service is excellent, and they shipped me out another one. But amazingly... The second case had the same issue. Most reviews on amazon were 5 star so I seemed to be in the minority.
If this happened to you, did you eventually find a sticker/case that worked (longer than a few days)?
Also, what specific model do you have? Mine is VS986 (Verizon). Gray plastic back, from best buy...
norou said:
Hmm...
This happened to me with a case which had the nfc/qi sticker on the back (from amazon). The wireless charging worked for a few days then stopped. The case was a yootech quick circle case from amazon. Not to speak poorly of them... Their customer service is excellent, and they shipped me out another one. But amazingly... The second case had the same issue. Most reviews on amazon were 5 star so I seemed to be in the minority.
If this happened to you, did you eventually find a sticker/case that worked (longer than a few days)?
Also, what specific model do you have? Mine is VS986 (Verizon). Gray plastic back, from best buy...
Click to expand...
Click to collapse
Mine is 815 I'm using here in the states. I have ordered a different one, but shipping is taking forever. All the other stickers appeared to be the same as far as I could tell. So, no, I haven't found one yet; but hopefully in a week.
I have this problem, too. Weird thing is, I have also bought those stickers, but I don't think that is the problem. I also have the original LG circle case with the built-in wireless charging, and that stopped working, too?!
I had this issue a while back when the stickers first came out, so I bought another from a different manufacturer, but it had the same problem. I bought an official LG quick circle and it didn't work either. It was the phone not working, but the sticker or case. I had to send the phone back. Lucky for me they refunded me after a month of owning the phone. i was getting sick of the bugs and lack of root anyways. But now im stuck with 2 stickers, 4 cases/bumpers and an extra battery lol. Oh well.
Anyways, point was the phone is faulty. RMA time if you really want wireless charging like I did.
Thank you for the info frigidazzi , I was afraid that it was a problem with the phone, and not the stickers or cover. I guess I will have to send it back then... Bummer...
Same experience
I have the Verizon LG G4 running stock with no launcher. I purchased the New wisdom qi sticker from Amazon and after installing it had no issues charging wirelessly on my Tylty charger. After several days, my phone stopped charging, and no longer recognizes the charger when placing the phone on it. I assumed that the sticker had an issue, so I ordered a new one, but after installing it the phone still will not start charging.
The Tytly charger does recognize the phone when placed on it, but the phone does not recognize the charger. This has been driving me nuts since it was working fine for several days and now nothing. I also have a qi charger in my car and experienced the exact same thing.
guys, it's a hardware failure by the looks of it, please read here http://forum.xda-developers.com/showpost.php?p=62403976&postcount=9
Ugh, say it isn't so
That is probably the worst possible news, but thanks for sharing. Has anyone had any luck returning their phone under the one year warranty to get this fixed?
I also installed a Qi Sticker on my LG G4, at the beginning. I was having a lot of trouble, I even added a little bit of padding for the connections but when I tried to charge the phone it would always disconnect.
The solution was very silly, apparently the dock station requires an adaptor of 1800mA (or above) to work properly and my adaptor was for 1500mA, and now it works perfectly.
So yeah, check all the connections and the current values for the devices.
btw. Also check that the two conntact pins for the wireless charging sticker are springy.
okaar said:
I also installed a Qi Sticker on my LG G4, at the beginning. I was having a lot of trouble, I even added a little bit of padding for the connections but when I tried to charge the phone it would always disconnect.
The solution was very silly, apparently the dock station requires an adaptor of 1800mA (or above) to work properly and my adaptor was for 1500mA, and now it works perfectly.
So yeah, check all the connections and the current values for the devices.
btw. Also check that the two conntact pins for the wireless charging sticker are springy.
Click to expand...
Click to collapse
I just checked the specs on the TYLT VU charger and the input voltage is 12v/750mA which is quite a bit lower than the charger you are using. Even if I could find another wall adapter that would fit into the VU, I would be leery of doing so since that would be more than double the voltage for which it is rated for and I don't want to trash my $60 charger. I also used this same charger with my LG G3 for over a year with no issues at all. As I stated earlier in my post, my G4 was charging fine for several days and then stopped suddenly (others reported similar issues as well). Lawrence750 mentioned this post: http://forum.xda-developers.com/show...76&postcount=9 which seems to indicate this is related to the phone itself (hardware failure). Until someone is able to send their phone in to LG for repair and then receive it back with the problem solved, I don't think we will really know for sure what is causing this issue.
I had an issue where the phone also stopped charging wirelessly. I verified the charging array was good and that the phone was seeing it properly. The phone would act like it was going to charge for about 15 seconds then stop. I figured the array had moved a bit and wasn't touching the pins consistently. I placed a piece of scotch tape doubled over under the pin pad and still no joy. come to find out that the spare battery LG sent me was the culprit. Swapped the battery and it worked like a charm. Both batteries charged correctly when plugged in. Not sure why the newer battery had an issue.
I've experienced a problem with my G4 which suddenly stopped charging via wireless. I have a number of wireless chargers which all work with my wifes G3 but I no longer get any response when I try to charge the G4.
I sent it to LG who took 2 weeks and returned it with 'no defect found'. I've obtained another case with the wireless sticker but still nothing. NFC is fine on both cases btw.
LG then sent a spare battery but it still doesn't work.
I'm now waiting to see what they suggest. I could really do with testing both my cases on another G4 to be sure they are ok but the first worked fine for a couple months and theres no reason why a brand new one would also be faulty.
Fixed My Problem
The problem is definitely the phone itself. After trying multiple chargers and different Qi phone battery covers, I contacted Verizon and spoke with there tech support about the issue. They agreed to replace the phone since it was still under warranty, and the new phone they sent me charges just fine.
Mines gone back to LG again. If it isn't fixed this time I'm going to look to return it and switch to HTC or Samsung.,
For any who have tried wireless charging, I have a poll and questionnaire re: your experience. Would greatly appreciate your input.
http://forum.xda-developers.com/g4/help/tried-wireless-charging-t3227672
Got my G4 back from LG with a new main board. Wireless charging seemed to be working. Phone charged wirelessly overnight and since then will not work again.
So I've reached the end of the road with it. I could live without wireless charging but I shouldn't have to so I'm going to push for a refund and will switch to Samsung or HTC. There's obviously a fault with wireless charging looking at the results of Waylo's poll.
Has anyone experienced issues charging their GS6 Edge+ with Samsung's Wireless Charger (EP-PG9201)? I own two of these and used them with my GS6 Edge (non-+) without issue. Picked up the Edge+ yesterday and charging is erratic on both pads. I see that other users have reported similar problems (see below for links), but none of the comments proffer answers that I find acceptable. I am most interested in hearing whether you think this might actually be a hardware issue that is effecting some of the new devices (but not all) and whether I should therefore replace my phone while still within my 15 day window with T-Mobile. Responses from those with both the Edge+ and the Samsung Wireless Pad noted above would be greatly appreciated. I will also note that some users have experienced problems with the phone not recognizing the OEM Fast Charger (I do not presently have this issue) and am thinking that perhaps that the fast charger problem and the wireless charging issue might be somehow related (e.g., perhaps there is something wrong with the power circuitry on these devices). See below for more details on the wireless charging issue.
In short, more often than not, the phone simply doesn't charge. It connects to the charger for anywhere from 15 seconds to 5 minutes, then disconnects and the Samsung Wireless Charger blinks blue which is code for "hey buddy I'm not charging there is something wrong". Per other XDA forums, this problem also appears to be creeping up with the Note 5 (see: http://forum.xda-developers.com/note5/help/wireless-charging-issues-t3185669/page2
The most notable rumor/response is that the older charges simply aren't compatible with the Edge+, and that we are all supposed to wait until the new Samsung charger (see: http://www.samsung.com/us/mobile/cell-phones-accessories/EP-PN920TBEGUS) becomes available. A lot of people who took advantage of the Best Buy free Samsung charger deal (which came with the older model pad that I have) are now getting told by both Samsung and Best Buy that the deal included the wrong charger and they have to wait for the new one. I have trouble swallowing this as an acceptable response because the phone is supposed to support both Qi and PMA wireless charging STANDARDS out of the box, and therefore compatibility shouldn't be dependent upon using a particular generation of wireless chargers so long as they support those standards. From what I can tell, the new version of the Samsung pad is notably different in only one regard -- it sports faster conductive charging so they are adding "Fast Charge" to the device branding.
A YouTube user captures the problem in a video (see: https://www.youtube.com/watch?v=SfiGk6C3Yso), and the video comments note that the problem is not just limited to the Samsung charging pads. Other users who commented on this video claim to have contacted Samsung and were also given the "incompatible charger" response.
NexusMMM said:
Has anyone experienced issues charging their GS6 Edge+ with Samsung's Wireless Charger (EP-PG9201)? I own two of these and used them with my GS6 Edge (non-+) without issue. Picked up the Edge+ yesterday and charging is erratic on both pads. I see that other users have reported similar problems (see below for links), but none of the comments proffer answers that I find acceptable. I am most interested in hearing whether you think this might actually be a hardware issue that is effecting some of the new devices (but not all) and whether I should therefore replace my phone while still within my 15 day window with T-Mobile. Responses from those with both the Edge+ and the Samsung Wireless Pad noted above would be greatly appreciated. I will also note that some users have experienced problems with the phone not recognizing the OEM Fast Charger (I do not presently have this issue) and am thinking that perhaps that the fast charger problem and the wireless charging issue might be somehow related (e.g., perhaps there is something wrong with the power circuitry on these devices). See below for more details on the wireless charging issue.
In short, more often than not, the phone simply doesn't charge. It connects to the charger for anywhere from 15 seconds to 5 minutes, then disconnects and the Samsung Wireless Charger blinks blue which is code for "hey buddy I'm not charging there is something wrong". Per other XDA forums, this problem also appears to be creeping up with the Note 5 (see: http://forum.xda-developers.com/note5/help/wireless-charging-issues-t3185669/page2
The most notable rumor/response is that the older charges simply aren't compatible with the Edge+, and that we are all supposed to wait until the new Samsung charger (see: http://www.samsung.com/us/mobile/cell-phones-accessories/EP-PN920TBEGUS) becomes available. A lot of people who took advantage of the Best Buy free Samsung charger deal (which came with the older model pad that I have) are now getting told by both Samsung and Best Buy that the deal included the wrong charger and they have to wait for the new one. I have trouble swallowing this as an acceptable response because the phone is supposed to support both Qi and PMA wireless charging STANDARDS out of the box, and therefore compatibility shouldn't be dependent upon using a particular generation of wireless chargers so long as they support those standards. From what I can tell, the new version of the Samsung pad is notably different in only one regard -- it sports faster conductive charging so they are adding "Fast Charge" to the device branding.
A YouTube user captures the problem in a video (see: https://www.youtube.com/watch?v=SfiGk6C3Yso), and the video comments note that the problem is not just limited to the Samsung charging pads. Other users who commented on this video claim to have contacted Samsung and were also given the "incompatible charger" response.
Click to expand...
Click to collapse
Check out the thread is the edge + accessories section.
Sent from my SM-G928T using XDA Premium HD app
I believe it is the charger and not the phone. I use a cheap lukalake wireless charger and no problems at all with it. I did put my phone on the Samsung wireless charger at the tmobile store and didn't see any problems with that one either but I wasn't able to keep it on the charger for 15min which is when the problem starts to happen as people have stated here
Itan charger here with no issues when placed just right on the charger. I have ordered a different Itan charger that has three coils so that placement should be easier.
That thread is speculative as well and just confirms that something is awry.
explodingboy70 said:
Itan charger here with no issues when placed just right on the charger. I have ordered a different Itan charger that has three coils so that placement should be easier.
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Click to collapse
Inclined to agree that yes, perhaps it's just a terrible charger, but it worked flawlessly with the GS6 Edge. Obviously the + has different coil locations given its size and perhaps the old Sammy pad just struggles with it. A shame because I invested in two of them.
I had posted in similar thread about this. I have an edge plus and bought the wireless charger same day. I spent 2 days with the blinking blue light. I called Samsung. Tech support told me they could send me a new charger. I told them it was a fairly widespread problem and I do not think that was the correct action. I asked for a supervisor and after a few minutes she told me the plus is not compatible with the current wireless charger. For the plus you need the soon to be released adaptive/fast charger. If you look at the wireless charger box, just about every new phone is listed as being compatible EXCEPT the edge plus. I returned mine and am waiting for the adaptive to be released
Sent from my SM-G928T using Tapatalk
After update the firmware my problem with the charging its gone...wired
I have a case on my phone and there has been no issues.
Same with me. I updated firmware and that fixed my charging issues
Sent from my SM-G928T using XDA Free mobile app
bmark34 said:
Same with me. I updated firmware and that fixed my charging issues
Sent from my SM-G928T using XDA Free mobile app
Click to expand...
Click to collapse
Here's to hoping that's true for me, too.
same problem
NexusMMM said:
Inclined to agree that yes, perhaps it's just a terrible charger, but it worked flawlessly with the GS6 Edge. Obviously the + has different coil locations given its size and perhaps the old Sammy pad just struggles with it. A shame because I invested in two of them.
Click to expand...
Click to collapse
I have the newest fast charging samsung pad and I am having the same issues. I have to remove my case and it usually takes 3 attempts to place the phone correctly before it will charge When I use a cheap 9.00 charging pad it works instantly and charges fully no issues..I think the problem is the samsung charging pads.
Will the fast charging pad work with the Samsung thin plastic bumper case made for this device?
I just ordered one of these which hasn't arrived yet. I'm just wondering why that if my Galaxy S6 came with an adaptive fast charger for the house, then why don't they have the wireless charging pad version?
There are numerous threads on people's experience with wireless charging, mostly involving the stickers to use, meltdowns with heat, etc. I would like to compile people's experiences.
If you do have experience, please comment on:
1. Did you ever get it to work to your satisfaction? If not, what was not satisfactory about it?
2. How long did it last? Or how long have you had it working?
3. What qi charger do/did you use?
4. If it broke down, what happened and did you ever get it working again?
5. What model of G4 and/or carrier do you have?
Also, there's a quick poll associated in this thread.
Working sense late June. Using this one but I got it before the 2.0 upgrade. NeWisdom https://www.amazon.com/dp/B00YU08SOG/ref=cm_sw_r_other_awd_fxViwbN05MBDA
scottjal said:
Working sense late June. Using this one but I got it before the 2.0 upgrade. NeWisdom https://www.amazon.com/dp/B00YU08SOG/ref=cm_sw_r_other_awd_fxViwbN05MBDA
Click to expand...
Click to collapse
What qi charger do you use?
(added to the original post just now)
waylo said:
What qi charger do you use?
(added to the original post just now)
Click to expand...
Click to collapse
This one, it was basically the cheapest one I could find June 2014. Once the phone is charged you can see the light cycle on and off just maintaining 100%. Works fine for a bunch of devices and I don't notice if it's slow as it has 8 hours to charge when I sleep.
CHOE UPGRADED Qi Wireless Charger Charging Pad https://www.amazon.com/dp/B00DRBFMZM/ref=cm_sw_r_other_awd_WNViwbW7EJTDK
I purchased this plastic replacement back that came with a qi sticker. I used it mainly with this CHOE 3 coil charger, but also tried it on this Yootech one, and this one as well. On all three chargers, the phone got super hot while charging. So much so that at one point my phone even froze up and I had to pull the battery. It may have been the qi sticker that came with the back I bought, but I stopped wireless charging after about a week, because I just didn't like how hot it got.
I'm thinking of picking up another qi sticker, but just can't decide which one is the best.
I'm using the official LG qi charger and the quickcircle cover with qi built in. All working but i find plugging in faster so basically just end up using that instead..
paqmanbiker said:
I purchased this plastic replacement back that came with a qi sticker. I used it mainly with this CHOE 3 coil charger, but also tried it on this Yootech one, and this one as well. On all three chargers, the phone got super hot while charging. So much so that at one point my phone even froze up and I had to pull the battery. It may have been the qi sticker that came with the back I bought, but I stopped wireless charging after about a week, because I just didn't like how hot it got.
I'm thinking of picking up another qi sticker, but just can't decide which one is the best.
Click to expand...
Click to collapse
I've found that exact placement on the charger can affect the charging temperature dramatically. I think if the sticker is a little ways off from the center of the qi charger (wherever that is, not sure how that is determined on the 3 coil), it heats up a lot more.
waylo said:
I've found that exact placement on the charger can affect the charging temperature dramatically. I think if the sticker is a little ways off from the center of the qi charger (wherever that is, not sure how that is determined on the 3 coil), it heats up a lot more.
Click to expand...
Click to collapse
Yeah I tried my best to make sure it was right in the center, but it seems no matter where I placed it it would get hot. Plus what's the benefit of having a 3 coil charger if I have to place it in exactly the right spot? I think there is definitely something wrong with the qi sticker I'm using. If not, many others would be having similar issues. I'm using fairly widely used chargers.
Sent from my LG-H811 using Tapatalk
I never felt comfortable using the Qi charging after hearing the noise my phone made when I set it on the charger. I have multiple brands of chargers and all produce the same noise from the phone's speakers (youtube link below). I've tried with cases and without cases on all my chargers.
Here are my qi chargers:
1. Itian Qi Standard Wireless Charger
2. Axiong Qi Wireless 3-Coils Stand Charging Pad Stand Dock Wireless Charger for Qi Phones
3. Tmvel T2 Wireless Charger Charging Mount Cradle Stand for all Qi Phones, with Wide Charging Area for LG G3, Nexus 5, Nexus 4,Nokia Lumia 920, MOTO Dro
4. Tmvel Qi Wireless Car Charger Dock for Qi-Enabled Devices
5. Nillkin Energy Stone For Nokia Lumia 920 1520 Lg Google Nexus 4 5 LG G2 HTC 8x DNA Simple Fashion Wireless Qi Power Charger Charging Pad + Leevin® NF
6. PowerBot® PB1020 Qi Enabled Wireless Charging Pad Station for All Qi Standard Compatible Devices Including Samsung, iPhone, Nokia, Google, Nexus, LG,
7. Ruix Wireless Charger -Qi Enabled Charger - White
https://www.youtube.com/watch?v=HV4rHIBdM5M
So an impressive 50% of folks on the poll at this time have had it crap out.
Wonder if the V10 will have this issue too? I'd consider switching to that, but the G4 is big enough already for me.
1. Works as expected
2. Have it for a week now
3. PowerBot
4. n/a
I'm using the official LG G4 CFR-100 cover btw...
After reading about wireless charging, maybe it's the reason why the feature was removed from phones released in my country. We got a dual sim variant where wireless charging was removed totally.
prinzhernan said:
After reading about wireless charging, maybe it's the reason why the feature was removed from phones released in my country. We got a dual sim variant where wireless charging was removed totally.
Click to expand...
Click to collapse
Wireless charging was removed from dual sims because the circuitry for wireless charging is replaced by that of the second sim.
waylo said:
There are numerous threads on people's experience with wireless charging, mostly involving the stickers to use, meltdowns with heat, etc. I would like to compile people's experiences.
If you do have experience, please comment on:
1. Did you ever get it to work to your satisfaction? If not, what was not satisfactory about it?
2. How long did it last? Or how long have you had it working?
3. What qi charger do/did you use?
4. If it broke down, what happened and did you ever get it working again?
Also, there's a quick poll associated in this thread.
Click to expand...
Click to collapse
1. Yes, it worked perfectly.
2. I only use the wireless charger at work and I started noticing issues after the 12th work day. Today is the 13th day and it is no longer working at all. When I power off the device and stick it on the charger, the charging light briefly indicates it's charging and powers the device on and then goes back to the idle state.
3. Using this back: http://www.amazon.com/gp/product/B00ZEY13SU?psc=1&redirect=true&ref_=oh_aui_search_detailpage and this charger: http://www.amazon.com/gp/product/B00LFVPRMO?psc=1&redirect=true&ref_=oh_aui_search_detailpage
4. Came to XDA see if it's common and it looks like it is I'll try to see what happens after contacting LG support. I doubt there's much T-Mobile can do if I don't have any type of insurance or anything with them.
mypantsaretorn said:
1. Yes, it worked perfectly.
2. I only use the wireless charger at work and I started noticing issues after the 12th work day. Today is the 13th day and it is no longer working at all. When I power off the device and stick it on the charger, the charging light briefly indicates it's charging and powers the device on and then goes back to the idle state.
3. Using this back: http://www.amazon.com/gp/product/B00ZEY13SU?psc=1&redirect=true&ref_=oh_aui_search_detailpage and this charger: http://www.amazon.com/gp/product/B00LFVPRMO?psc=1&redirect=true&ref_=oh_aui_search_detailpage
4. Came to XDA see if it's common and it looks like it is I'll try to see what happens after contacting LG support. I doubt there's much T-Mobile can do if I don't have any type of insurance or anything with them.
Click to expand...
Click to collapse
The T-Mobile store can put in for a warranty exchange, if you initially bought it with them. But then you get a refurb. It's $20. Alternatively, you could send it in for a factory warranty, but it'll be out for several weeks. And then after you get it back, the wireless charging will break down after a week or two. Ridiculous, right?
I think it's endemic with our H811 model. I wish this could be as big as Antennaegate, forcing LG to admit their poor design+engineering, but there aren't enough users to raise a stir.
waylo said:
The T-Mobile store can put in for a warranty exchange, if you initially bought it with them. But then you get a refurb. It's $20. Alternatively, you could send it in for a factory warranty, but it'll be out for several weeks. And then after you get it back, the wireless charging will break down after a week or two. Ridiculous, right?
I think it's endemic with our H811 model. I wish this could be as big as Antennaegate, forcing LG to admit their poor design+engineering, but there aren't enough users to raise a stir.
Click to expand...
Click to collapse
I just had an online chat session with LG Support and since they only officially brand their Qi case for Verizon phones they are telling me that the T-Mobile model is not compatible with wireless charging and there's nothing they can do. I got this phone off CL so going to T-Mobile is going to be difficult. I purchased the LG G4 back on release day day but returned it so I was going to use that receipt with LG Support but it looks like that's a dead end.
Another question you should ask in this thread is which model people are using since this is a general G4 forum and not carrier specific. It does look like this happens with Verizon phones too though: http://forum.xda-developers.com/verizon-g4/help/wireless-charging-stopped-t3226231
Thankfully the battery life is good enough on this phone where I can probably live without the wireless charging at work. To be honest It was more of a must have when I had the S6 since there was no way I could make it through the workday without leaving it on the charger.
Wow, really? The function that works (at least initially) because all the hardware is there, on T-Mob, is "not supported?" That sounds like LG support has their heads up their butts, just like the QA department on the wifi charging.
I'll add the question of what version G4 do you have on the questionnaire. Can't edit the poll anymore though I wish I could.
1. Locked up during the night, multiple times a week.
2. Randomly started working perfectly for 3 months. Replaced phone. Worked for about 1.5 months. Now stops charging and locks up during the night again.
3. Nokia puck + Samsung + several chinese ebay units
4. Absolutely no idea why it magically fixed itself and now magically broken.
5. Verizon G4
There are numerous threads on people's experience with wireless charging, mostly involving the stickers to use, meltdowns with heat, etc. I would like to compile people's experiences.
If you do have experience, please comment on:
1. Did you ever get it to work to your satisfaction? If not, what was not satisfactory about it?
Yes, but not for more than a couple weeks at a time.
2. How long did it last? Or how long have you had it working?
About 2 weeks, sent in for RMA, came back not fixed, sent back, worked for a little over a week, stopped today.
3. What qi charger do/did you use?
LG Quick Circle case purchased from Verizon, 2 tylt vus, one samsung puck.
4. If it broke down, what happened and did you ever get it working again?
No idea what caused it to stop working -- today it stopped somewhere between work and home.
First time, mailing it in twice helped.
5. What model of G4 and/or carrier do you have?
Verizon
Also, there's a quick poll associated in this thread.
Using a Yootech sticker with a Yootech puck. Both work well. I originally had a sticker from the Fone company...the colorful one in blue and green, iirc. The wireless charging worked but the NFC was unusable with it. (not that I myself use nfc