Related
**Warning, the language in the video isn't really worksafe. This is my first post on these forums, not sure how you guys handle stuff like that**
youtube.c***om/watch?v=***VL6TN_kYvP0&feature=plcp
Just delete the asterisks, I don't know how else I'm supposed to link the video. If you need to delete it mods, go ahead. Just search for "Galaxy S3 Video Display Issues" by the user Brocsta876.
As you can see, barely tapping the back of the phone to the cable would kill the display. Sometimes it would have a purple hue, other times it would have a bunch of scan lines and eventually would just go black and wouldn't come back until I pulled the battery or held home + power. It also tends to straight up power down randomly. Obviously I have a defective model, but has anybody else seen anything similar to this?
The only thing I've done to the phone is rooting it, no custom firmware or anything like that has been installed. I'll be returning it to the Sprint store tomorrow, but in the mean time I was wondering if I should unroot the device?
If so, are there any instructions on JUST un-rooting a stock OS with nothing else done to it? No firmware period has ever been flashed on the phone.
I've got the phone insurance AND I'm within the 14-day cancellation period, so I don't anticipate any issues, even with the phone rooted. But I'd rather be on the safe side.
Thanks for any help!
Use QBKing77 How to unroot/unbrick. Pretty much make it like it was it out of the box.
https://www.youtube.com/watch?v=ypmqJbZqOaU&feature=youtube_gdata_playe
Sent from Pluto.
---------- Post added at 11:15 PM ---------- Previous post was at 11:13 PM ----------
Takes about 10 minutes of that.
Sent from Pluto.
Brocsta876 said:
**Warning, the language in the video isn't really worksafe. This is my first post on these forums, not sure how you guys handle stuff like that**
youtube.c***om/watch?v=***VL6TN_kYvP0&feature=plcp
Just delete the asterisks, I don't know how else I'm supposed to link the video. If you need to delete it mods, go ahead. Just search for "Galaxy S3 Video Display Issues" by the user Brocsta876.
As you can see, barely tapping the back of the phone to the cable would kill the display. Sometimes it would have a purple hue, other times it would have a bunch of scan lines and eventually would just go black and wouldn't come back until I pulled the battery or held home + power. It also tends to straight up power down randomly. Obviously I have a defective model, but has anybody else seen anything similar to this?
The only thing I've done to the phone is rooting it, no custom firmware or anything like that has been installed. I'll be returning it to the Sprint store tomorrow, but in the mean time I was wondering if I should unroot the device?
If so, are there any instructions on JUST un-rooting a stock OS with nothing else done to it? No firmware period has ever been flashed on the phone.
I've got the phone insurance AND I'm within the 14-day cancellation period, so I don't anticipate any issues, even with the phone rooted. But I'd rather be on the safe side.
Thanks for any help!
Click to expand...
Click to collapse
Hello!
Was just wondering if you followed the suggested unrooting method and if there was any change to your phone or did you simply return it?
Thanks!
witwolf said:
Hello!
Was just wondering if you followed the suggested unrooting method and if there was any change to your phone or did you simply return it?
Thanks!
Click to expand...
Click to collapse
I haven't returned the phone yet, I'll be going back to the store in about 9 hours. And thank you for the quick response Speedin07si. I actually found a "temporarily disable root access" in the SuperUser app that is installed with the root. I also installed Voodoo OTA RootKeeper and it says that I do not currently have the device rooted after disabling it in SuperUser app.
I should be alright (hopefully) at the store. I know the salesman who sold it to me knew all about rooting and was cool with it and stuff. Let's just hope I can get a new one without any fuss.
Received my phone yesterday, and when I was browsing it , the screen went crazy, and unresponsive. did a factory reset and the problem still persisted. Opened a return request at amazon so they can send me a new one. Don't know if anyone had the same issue or it was just me. Here is a video
https://dl.dropboxusercontent.com/u/12983778/VID_20150527_213832648.mp4
Please check if TalkBack is enabled. If this setting is enabled, the touch screen may behave differently and appear to be defective. Instead of one tap to open an item, you will need to tap once until it highlights with a green box around the selection, then double tap to open. Also when swiping it may require using two fingers instead of one. You may also be hearing voice prompts to every action made.
To disable go to Apps/Settings/Accessibility/Talkback - turn off.
Best regards,
ASUS_USA
Same problem
Hi,
I had the same issue! I getback the phone in guarantee to Taiwán. The seller says that the phone was repairde, the display was changed.... finally 2 weeks ago I reicived the Zenphone 2 (1.5moths since the deal). Now today the phone have the same issue, I try to clean the dipslay phone and suddenly the touch screen have the same issue, crazy and unresponsive screen!! I very frustaded about the ASUS Brand! tell me what's happened with your phone?
thanks
Xytrax
Try to delete user data,then factory reset and then wipe cache.If after this you're still in trouble simply use warranty:hardware problem,asus fault.
You must use 2 fingers when you type to get through the setup. I know its a pain but when you are able to get in, turn "TalkBack" off.
I bought a zenfone 2 64gb on amazon and I had the same random issues: unresponsive touch screen, unsensitive, ghost touches.
I guessed that it could be the screen protector but it was still happening after remove it.
So, I asked to amazon a replacement.
After a perfect week, I am starting to have the issues, again!
I sold my oneples one to avoid touch screen issues. I am very upset!
I'm having the same issue as you guys. I also noticed that cleaning the screen with a rag (especially the one for glasses) makes the touch screen go crazy. At first i tried to downgrade the firmware, unluckily i had the issue again. Then i upgraded the firmware from the phone and now it's all going apparently well. I'll update for any news.
Same here, wrote to customer care yesterday evening.
taldeital said:
Same here, wrote to customer care yesterday evening.
Click to expand...
Click to collapse
Please let us know if you have any answer, it is getting very annoying, thanks.
To anyone who have this issue: Try to test touch screen by SMMI's test option. Open calculator, type ",12345+" (with the comma), then "=" (equals). SMMI menu will show up. Now "single test", then "touch test".
In my case this process gives a straight line of unwanted touch inputs in the upper region of the screen ( sometimes multiple dots in a row forming a complete straight line). Do you guys have the same result?
Huge Pepo said:
To anyone who have this issue: Try to test touch screen by SMMI's test option. Open calculator, type ",12345+" (with the comma), then "=" (equals). SMMI menu will show up. Now "single test", then "touch test".
In my case this process gives a straight line of unwanted touch inputs in the upper region of the screen ( sometimes multiple dots in a row forming a complete straight line). Do you guys have the same result?
Click to expand...
Click to collapse
With the others, I have this one, also. It happens at every restart and the only workaround is turn off/on the display.
zatarra77 said:
With the others, I have this one, also. It happens at every restart and the only workaround is turn off/on the display.
Click to expand...
Click to collapse
Same as me.. But I think this is lcd controller firmware or driver problem on kernel . because yesterday I'm install custom rom on my zenfone (Cm12.1) then surprise ... this problem continue... I had change custom kernel but no chance ... if you have this problem open Asus glove mode this is temporarily solution for now. Asus will contuniue work on this problem. Now I waiting Asus response for this .. :
Huge Pepo said:
I'm having the same issue as you guys. I also noticed that cleaning the screen with a rag (especially the one for glasses) makes the touch screen go crazy. At first i tried to downgrade the firmware, unluckily i had the issue again. Then i upgraded the firmware from the phone and now it's all going apparently well. I'll update for any news.
Click to expand...
Click to collapse
It's a software related problem.. Because we're a lot of ppl suffering this problem. But, don't know why, ASUS is ignoring us.
I have sent my phone for repair. They say that they will replace the whole display.
Hi guys. I have almost identical issue and this seems like a hardware fault. I sold the Zenfone 2 to a friend and after 2 months she complains about the unresponsive touchscreen only at the top of the display..... I have the phone with me now, trying to fix it.. Did a factory reset, firmware upgrade, no results. Definitely a hardware issue and it is seems that lots of people are affected. So dissapointed by Asus......
If it's a hardware issue why is it so many people experiencing this now together all in the same time? Not earlier not later? My guess will be software problem. But I'm not sure
Any of you guys have a microsd card installed?
Sent from my ASUS_Z00AD using Tapatalk
ImjuzCY said:
If it's a hardware issue why is it so many people experiencing this now together all in the same time? Not earlier not later? My guess will be software problem. But I'm not sure
Click to expand...
Click to collapse
im 100% sure it is a software problem..
To me.. and to every1 i know who's facing the issue.. the problems started with the September Update..
Im guessing it is the touchscreen firmware version.. Hope ASUS check it..l
gREENNNNN said:
im 100% sure it is a software problem..
To me.. and to every1 i know who's facing the issue.. the problems started with the September Update..
Im guessing it is the touchscreen firmware version.. Hope ASUS check it..l
Click to expand...
Click to collapse
I'm going back to .59 to try. I don't think asus is aware about this. Need to post it to zentalk to get more attention from Asus. @ASUS_Khang
Sent from my ASUS_Z00AD using Tapatalk
---------- Post added at 11:12 AM ---------- Previous post was at 10:58 AM ----------
This is what I have. Video in the link. Previously only appear when phone is hot especially when charging.
These days it comes out randomly. Hot or not. Even in recovery.
https://drive.google.com/file/d/0BzA8N76_PxvsSkdjbEhFT0p0bFk/view?usp=sharing
---------- Post added at 11:36 AM ---------- Previous post was at 11:12 AM ----------
I've downgraded to .59 and the problem still persist. Maybe the touchscreen firmware isn't downgradable or it's hardware issue
ImjuzCY said:
I'm going back to .59 to try. I don't think asus is aware about this. Need to post it to zentalk to get more attention from Asus. @ASUS_Khang
Sent from my ASUS_Z00AD using Tapatalk
---------- Post added at 11:12 AM ---------- Previous post was at 10:58 AM ----------
This is what I have. Video in the link. Previously only appear when phone is hot especially when charging.
These days it comes out randomly. Hot or not. Even in recovery.
https://drive.google.com/file/d/0BzA8N76_PxvsSkdjbEhFT0p0bFk/view?usp=sharing
---------- Post added at 11:36 AM ---------- Previous post was at 11:12 AM ----------
I've downgraded to .59 and the problem still persist. Maybe the touchscreen firmware isn't downgradable or it's hardware issue
Click to expand...
Click to collapse
Hey everyone, thank you so much for sharing with me. I'll forward this to our service team. Sorry been away..it's Thanksgiving week here in the US...so I'll get to this on Monday!
Just to give a heads up,i woke up this morning and checked my phone as usualy then i see something downloading.
Imthinking woahh i just woke up, i havent downloaded sh*t?
I check it and its a update by verizon, it was already half way and i canceled. I know i had my update settings to not auto update but for some reason it tried updated.
Iv got xposed and root, updates usually mess up the phones with a combination of these 2.
Headsup for everybody else, dont let verizon sneakup on you !
Downloading now, should be done in 10-15 min
Anyone with root install?
FYI it is a security update. 413 mb in total. Screenshot to come soon
Just got this 30 or so mins ago. Haven't installed it yet
I have not rooted my G4 yet. Does anyone know if taking this update will prevent me from Rooting? Also, will I be able to do the update after rooting??
thank you
126robert said:
I have not rooted my G4 yet. Does anyone know if taking this update will prevent me from Rooting? Also, will I be able to do the update after rooting??
thank you
Click to expand...
Click to collapse
I am rooted and have attempted the update. Upon rebooting, i got a message stating, "System update unsuccessful" , "Sorry, there was a problem updating your LG VS986. No changes were made. Please try again or you can upgrade using the Software Upgrade Assistant from your computer."
I have not looked into logs, but i imagine the message is due to my phone being rooted. I really wanted the update as it is supposed to some of the touchscreen response related issues on the G4.
Well, At least, it didn't brick.
sideone.
Oh that's great news. This phone has been ridiculously slow because of the missed taps (missed the "p" in the word phone twice just then) and swipes registered as taps. Brutal. I'll gladly unroot and update if it makes this a functional phone.
This is my third G4 vs980 and they all have had this issue. Really hoping this fixes it or I'm moving on to the nexus 6p. Way to go LG!
The touchscreen issues seem to be resolved now after the update. Haven't noticed anything else yet..
I'm rooted on 11A and now to figure out how to install 12A and keep root....
Anyone know?
docfong said:
The touchscreen issues seem to be resolved now after the update. Haven't noticed anything else yet..
Click to expand...
Click to collapse
There was a lot of initial placebo effect reported about this after the first update months ago and in fact nothing changed. I have not done the update yet myself as I am waiting 1-2 days to see what others say, but I do hope this is addressed..... for real this time.
Anybody who does install a quick review would be greatly appriciated
I am not rooted and I just took the update. The touch/tap function does seem to be working better. I hope that I will be able to root the phone at a later time after taking this update.
Touch screen issues on the G4 is the only thing that keeps bothering me everyday. If the 12A software update would fix this and I could keep root, this phone would be perfect for me!
hd-renegade said:
I am not rooted and I just took the update. The touch/tap function does seem to be working better. I hope that I will be able to root the phone at a later time after taking this update.
Click to expand...
Click to collapse
Did you lose root? Would using Super SU's survival mode work?
rfarrah said:
Did you lose root? Would using Super SU's survival mode work?
Click to expand...
Click to collapse
I was not rooted.
---------- Post added at 05:29 PM ---------- Previous post was at 05:28 PM ----------
woozzy101 said:
Touch screen issues on the G4 is the only thing that keeps bothering me everyday. If the 12A software update would fix this and I could keep root, this phone would be perfect for me!
Click to expand...
Click to collapse
The touch screen does seem be a lot better than what it was before the update.
hd-renegade said:
I am not rooted and I just took the update. The touch/tap function does seem to be working better. I hope that I will be able to root the phone at a later time after taking this update.
Click to expand...
Click to collapse
i dont believe i ever experienced a touching issue, but at the same time i never really looked into it.
what are they symptoms that their are touch issues?
Im wondering becuase i notice their is a small delay of when i click on things, but never really thought of it as an issue.
how does the touch seem to work better on the update?
Phurkus said:
i dont believe i ever experienced a touching issue, but at the same time i never really looked into it.
what are they symptoms that their are touch issues?
Im wondering becuase i notice their is a small delay of when i click on things, but never really thought of it as an issue.
how does the touch seem to work better on the update?
Click to expand...
Click to collapse
The screen seems to be more sensitive to touch. I am not seeing a lag in the touch.
I was seriously just looking around SWAPPA to sell my device because the touchscreen issues were getting ridiculous. If that is fixed and I can root on the new software this phone will be perfect.
Is it possible to downgrade back to 11a if I update and don't find it useful. I'd rather have root if it doesn't fix touchscreen touches
I have my d850 for a long time. in the past it did this thing where it would reboot constantly until I plugged it in. A new battery solved that issue. Now, 8 months later, it happens again, only difference is that plugging it in doesnt help. Ive tried two new batteries this time, first one didnt work and i figured it was faulty so i returned it and got another, which still doesnt fix the issue. I turned on the phone without my sim and sd card which made no difference either.
I just unrooted my phone and reset to stock, which still doesnt fix the issue either. should i bother with a third new battery to test this? this phone works so smoothly, still fast, still a GREAT phone...I just cant pin point the issue thats causing the reboots as ive tried all i can think of. Id hate to have to toss it. any other suggestions?
thanks in advance!
Have a good read on this thread right here... Maybe some comments may help you
:good:
souler456 said:
Have a good read on this thread right here... Maybe some comments may help you
:good:
Click to expand...
Click to collapse
wow thank you. i have seen a few other threads on how to disassemble the phone for screen flicker, overheating, etc but I havent came across this one. I tried applying thermal paste ( an idea i found in the thread you linked me to), it seems to restart less (without the sim card in, but wifi and location/google maps works fine). since its restarting a lot less, im thinking of opening again and actually purchasing and applying the thermal pad.
Does anyone else have suggestions? and again, thank you!
ohaai said:
wow thank you. i have seen a few other threads on how to disassemble the phone for screen flicker, overheating, etc but I havent came across this one. I tried applying thermal paste ( an idea i found in the thread you linked me to), it seems to restart less (without the sim card in, but wifi and location/google maps works fine). since its restarting a lot less, im thinking of opening again and actually purchasing and applying the thermal pad.
Does anyone else have suggestions? and again, thank you!
Click to expand...
Click to collapse
I use Non-Stock ROM for my device ever since 2 years ago (not a fan of Stock ROMs), and I have no issues aside from early throttling (can be solved with thermal pad). Maybe the issue only persist because you use Stock ROMs. Try changing into Non-Stock ROMs like AOSP or LOS with a good kernel.
:good:
---------- Post added at 05:56 AM ---------- Previous post was at 05:54 AM ----------
souler456 said:
I use Non-Stock ROM for my device ever since 2 years ago (not a fan of Stock ROMs), and I have no issues aside from early throttling (can be solved with thermal pad). Maybe the issue only persist because you use Stock ROMs. Try changing into Non-Stock ROMs like AOSP or LOS with a good kernel.
:good:
Click to expand...
Click to collapse
Edit: If you don't want to, I also remembered that "paper" trick, don't know what thread is it, but it fixed the bootloop on some users. Maybe it's on reddit
souler456 said:
Have a good read on this thread right here... Maybe some comments may help you
:good:
Click to expand...
Click to collapse
souler456 said:
I use Non-Stock ROM for my device ever since 2 years ago (not a fan of Stock ROMs), and I have no issues aside from early throttling (can be solved with thermal pad). Maybe the issue only persist because you use Stock ROMs. Try changing into Non-Stock ROMs like AOSP or LOS with a good kernel.
:good:
---------- Post added at 05:56 AM ---------- Previous post was at 05:54 AM ----------
Edit: If you don't want to, I also remembered that "paper" trick, don't know what thread is it, but it fixed the bootloop on some users. Maybe it's on reddit
Click to expand...
Click to collapse
thats the thing, ive always been rooted. always. but for testing I did unroot and revert back to stock and the problem still sticks. after realizing that I rooted again and went back to marshmallow (instead of nougat, and ive tried more than a few roms using marshmallow and a few different ones with nougat). So ive done with non stock roms for a long time, and i do prefer it.
So ive done the thermal grease without the thermal pad and it worked for a day(literally), and stopped working and constant rebooting all over again. I got a new sim card today, no luck. so i may try this thermal pad. but since just the theermal grease seems to not have fixed the issue, im not so sure the thermal pad will work either, but will give it a try.
another thought though, when flashing roms or kernels, it goes through the process like normal! but when actually booting up or when operating (like texting or surfing the web, or just sitting on the counter/in pocket), it just restarts constantly or bootloops(just shoes the LG screen and turns off, and then LG screen again, and so on)! i cant pin point the issue. im gonna look into the paper trick and possible look into purchasing a thermal pad. can anyone provide links in the one they used? i saw the link in another thread just wasnt sure how long that would take to ship to me. maybe i can see what other used?
Hello guys,
I have encountered this 9-0022 kernel wakelock ever since I purchased this Pixel XL, and it keeps my device awake all the time.
It persists no matter how many times I factory reset or flashed a different factory image.
Google shows no answer of what it is and how to block it.
Has anyone faced this problem?
Android version: 8.1.0 April, Stock
Purchase Ex Kernel manager and turn that wakeloke off threw kernel using that app
Right here!
petiolarissean said:
Purchase Ex Kernel manager and turn that wakeloke off threw kernel using that app
Click to expand...
Click to collapse
I did so, but the wakelock wasn't there.
Try service disabler its free
---------- Post added at 01:15 AM ---------- Previous post was at 01:13 AM ----------
Have you tried customs roms and is it still doing it?
petiolarissean said:
Try service disabler its free
---------- Post added at 01:15 AM ---------- Previous post was at 01:13 AM ----------
Have you tried customs roms and is it still doing it?
Click to expand...
Click to collapse
Yes I did and it persists.:crying:
thetrangdam said:
Hello guys,
I have encountered this 9-0022 kernel wakelock ever since I purchased this Pixel XL, and it keeps my device awake all the time.
It persists no matter how many times I factory reset or flashed a different factory image.
Google shows no answer of what it is and how to block it.
Has anyone faced this problem?
Android version: 8.1.0 April, Stock
Click to expand...
Click to collapse
You flash stock firmware, roms etc and reset, and problem persists? Have you considered that there's no feasible way to remedy this? As in, your phone has defective hardware?
Otherwise, it would have to be a phone hacked by CIA with custom hardware that is impervious to resets and firmware flashes.
Think about it...
Contact google and there pretty easy going and will go out of there way replace phone.Ive went threw 5 pixel and every time they have jump threw hoops to make me happy.Phone returned 3-5 days every time.
Maybe it's malware!?
Read this: https://www.google.de/amp/s/amp.reddit.com/r/Moto_Z/comments/5ox4ab/constant_wakelock/
Sent from my Pixel XL using XDA Labs
nabbed said:
You flash stock firmware, roms etc and reset, and problem persists? Have you considered that there's no feasible way to remedy this? As in, your phone has defective hardware?
Otherwise, it would have to be a phone hacked by CIA with custom hardware that is impervious to resets and firmware flashes.
Think about it...
Click to expand...
Click to collapse
That could probably right.
At first, my device kept showing a persistent notification "USB Supplying Power to attached device",
And I could not charge my device unless I reboot (then it will appear again later).
I googled & figured some people had the same problem and got it solved by cleaning the charging port
on the phone so I did the same.
It stills show up time after time, but now I can choose to "charge this device" from the popup & charge fine.
But the kernel wakelock, which I believe belongs to usb otg or something like that, still keeps my device awake 100% of the time, and drain the battery.
petiolarissean said:
Contact google and there pretty easy going and will go out of there way replace phone.Ive went threw 5 pixel and every time they have jump threw hoops to make me happy.Phone returned 3-5 days every time.
Click to expand...
Click to collapse
Appreciate your help.
Unfortunately, I live in a country where Google isn't available, and purchased this device from private vendor,
so there's no way I can RMA this now.
spezi77 said:
Maybe it's malware!?
Read this: https://www.google.de/amp/s/amp.reddit.com/r/Moto_Z/comments/5ox4ab/constant_wakelock/
Sent from my Pixel XL using XDA Labs
Click to expand...
Click to collapse
Maybe not.
It happens no matter what rom, kernel I'm on.
Since I had the persistent "USB Supplying Power to attached device" time after time,
it's likely that wakelock thinks I'm plugging something into the usb port all the time,
and keeps my devices awake.
I've cleaned the port with tooth pick, some alcohol & air duster but the wakelock hasn't gone away.
Caused by USB I've seen before in BBS thread, I think it's due to a poor USB port on the device contact Google to see your options
I agree @liam_davenport. I did a little digging through some xda threads and people claimed they had that wakelock if they plugged their phone in wrong, do to the USB port being sloppy. There is also something in our device tree called "tcpm logging" that is related to that number, doing a little research now to see what it is/does.
let me talk to my cousin,he works at google.Let me throw problem at him
thetrangdam said:
Hello guys,
I have encountered this 9-0022 kernel wakelock ever since I purchased this Pixel XL, and it keeps my device awake all the time.
It persists no matter how many times I factory reset or flashed a different factory image.
Google shows no answer of what it is and how to block it.
Has anyone faced this problem?
Android version: 8.1.0 April, Stock
Click to expand...
Click to collapse
I've only heard of this problem with people running Android P preview2. It seems using the finger unlock on back of phone, some people tap it when the screen begings to dim and taping fingerprint brightens screen. But what I was thinking, that doing that even without preview2 might cause similar effect.
So you could try disabling that feature might help. It seems that their connected somehow.
fiverings said:
I've only heard of this problem with people running Android P preview2. It seems using the finger unlock on back of phone, some people tap it when the screen begings to dim and taping fingerprint brightens screen. But what I was thinking, that doing that even without preview2 might cause similar effect.
So you could try disabling that feature might help. It seems that their connected somehow.
Click to expand...
Click to collapse
Didn't he say Android 8.1, stock? He flashed it many times?