Screen goes black as soon as call is made - G3 Q&A, Help & Troubleshooting

Phone info: LG G3, model D852
ROM: fresh install of XenonHD, 09-28-15 build for the D852
http://forum.xda-developers.com/lg-g3/development/official-xenonhd-5-1-stable-t3167293
ROM was installed fresh: wiped Dalvik, cache, system, data. Flashed ROM via TWRP, then TKGapps (09-27 release, 'stock' package), first boot took a while as expected, but went without issue. Installed a few 'normal' apps (no xposed or anything like that), and used Titanium backup to forcibly uninstall AdAway and Messenger.
PROBLEM:
Use the stock dialler to make a phone call to an existing contact. As soon as I hit the phone icon on the contact, the call initiates, and the screen goes black immediately. I can hear the call connecting, but it is extremely hard/impossible to turn the screen on: tapping the screen, clicking the power button, shaking the phone all fail to turn the screen on. If any of this does get the screen to turn on, it just flashes very briefly (showing the call in progress) and then goes black again. Once the call wraps up, the screen is immediately responsive once again.
Has anyone else have ever run into such a problem?! And of course, any suggestions on potential fixes or troubleshooting would be appreciated.
Thank you.

I think that's a problem with AOSP as a whole
I know for a fact that alot of people on the CM12 thread for LG G3 talk about the same problem as well

Related

Screen won't turn on after new notification. Have to pull battery.

Hey guys,
I have a takju GSM GNex running the most recent 6th August build of Paranoid Android. But these problems were there even on completely stock unrooted 4.2.2 and 4.3.
There are two things (or two symptoms of the same problem) that go wrong as far as I can tell:
1. Whenever I listen to any audio in any app (play music, youtube), the phone turns off after 5-10 minutes. The speaker 'pops' loudly and that's it. The screen's completely off and only way to turn it back on is to pull the battery and restart it.
2. Whenever I get a notification when the screen's off, the screen refuses to turn on when the power button is pressed. If I don't get a notification, it's all fine. It doesn't matter which app gives me that notification. The speaker doesn't 'pop' here.
In both cases, it's just the screen that doesn't come on. Since the notification light keeps blinking still so the phone itself doesn't turn off; it's just the screen.
The phone is not in warranty anymore and Samsung is asking $70 for repair. I would like to fix it on my own if it's possible.I realize it may be a hardware problem. But is there any way to pinpoint which part I would need to replace? If it's not a HW problem, is there any way to fix it through software? I've already completely wiped data, cache, dalvik cache once when I wiped to install Paranoid Android. The problem didn't reappear for probably half a day after the wipe and then it was back.
I have a new CM11 install on there and that is happening to me. It didn't happen right away but after a day of installing stuff, it started happening. Could be the Theme Manager, could be some app I installed? It's gotta be software.

slow boot up & screen rotation

hi all. I'm new to the site and to the LG g pad 8.3 v500
well, after a successful root via the "kingo" method yesterday, all was well...until today.
1st issue.
v slow boot up. after I press the power button, the "LG" logo comes up, but there is no animation, until 1-2min later. then the animation starts, goes back to the logo and stays there for a further 1-2min with the white whoosh (only words I can describe it) going around the logo. after then it boots up normally ???
2nd issue.
screen rotation. tonight, the screen rotation has decided not to work and lock in one position. I have turned on & off the screen rotation in the settings, with no joy. one thing I did find, when I tried to calibrate the device, after I placed it flat & as soon as I press the "calibrate" button, a pop-up screen appears, saying that "com.android.settings has stopped working" and as soon as I press the "ok" button, I go back to the home screen ???
for both issues, I have rested & turned on the device, with no effect. would doing a factory reset fix this?
thanks in advance for reading this post & any help if given ?
***UPDATE***
i have managed to fix both (and may be more) issues. it was a bit of a drastic move, but i done a full restore back to a previous back-up, that i done before i attempted the "Kingo" root. ok, restoring back to this point, i have lost all the apps that i put on there, and i was expecting to loose the root that i had already done, but to my surprise, the root is still there and working :good:
the boot up time has now gone back to normal, instead of the 4min boot up time that it was. and the rotation from portrait to landscape has also returned :victory:
***UPDATE 2***
ok...my previous ***UPDATE*** was a bit premature. it worked fine all day, until i done a restart after re-installing all of my previous apps from the play store. again, it takes an age for it to re-boot. i have also noticed when i press the volume button (either up or down), instead of increasing the "Music, Video etc" volume, it changes the "Notifications" volume. but the screen rotation is ok this time
i have done a restore and the boot time has gone back to normal, but the volume is still the same. is there any way to re-configure this???
my other question is, is there a way i can DL the original ROM from somewhere. so i can un-root in "SuperSU", restore back to factory, then re-root?
***UPDATE 3***
right...after a lot of installing of apps and restoring back to stock, i have finally managed to find the program that was causing the long boot-up issue. the culprit was "Cydia Substrate". as soon as i un-installed the app, my boot times went back to normal. i have since messaged the author via twitter. lets hope he can fix the issue.
as for the ROM DL. it turns out, that i cant to a simple search. or i was blind at the time. as there is a thread regarding this "HERE"
i also figured out the music volume problem...and im a bit embarrassed about this. because of the above issues, i had not put any music onto tablet or into the SD mem card. so the music apps that i installed, could not find any music to play. so in-turn, the tablet could not turn up or down the music volume, as there was no music install on it. oops....lol
its amazing what a bit of true grit and determination (and a bit of vodka) can achieve...lol

Phone weirded out, now I can't make/recieve calls

Hey,
So I've got an HTC Desire 816 running PAC-Rom (4.4.4).
Yesterday while I was using it normally, Whatsapp shows up and asks me to enter my phone number to register it, acting as if it's just been installed on the phone. I had already activated whatsapp previously, so I've no idea what that was about. Before I could react, however, the phone randomly rebooted.
While booting, it suddenly asks me for a password to decrypt my phone. However, I had never encrypted it in the first place. So I just reflashed my ROM without wiping anything and then it worked fine.
However, this morning, I when I tried to place a call, what happens is, as soon as I hit the call button, the screen goes black. I can still see and interact with the navigation and status bars, but the call screen remains black. If I try to go into quick settings, the phone freezes and the only thing I can do it turn the screen off. After that, it doesn't respond for a while, and then finally, it shows the call screen for a split second before displaying the lock screen. when I unlock it, it's as if I had never placed the call at all. The other phone I called had never recieved the call.
When I use another phone to call my phone, My phone does not recieve it at all, while on the test phone making the call, it rings for a while and then says "Call disconnected".
I've tried swapping out SIM cards,factory resetting, clearing cache and dalvik cache, wiping and disabling the dialer app and flashing another ROM, but none of hat works.
I'd love to hear suggestions from you guys
Also, as a side note: All my music which I've stored on my SD card cannot be played by any music player. DSP manager crashes when I attempt to play any song, and then the music player throws up an error
Thanks.
XDA Visitor said:
Hey,
So I've got an HTC Desire 816 running PAC-Rom (4.4.4).
Yesterday while I was using it normally, Whatsapp shows up and asks me to enter my phone number to register it, acting as if it's just been installed on the phone. I had already activated whatsapp previously, so I've no idea what that was about. Before I could react, however, the phone randomly rebooted.
While booting, it suddenly asks me for a password to decrypt my phone. However, I had never encrypted it in the first place. So I just reflashed my ROM without wiping anything and then it worked fine.
However, this morning, I when I tried to place a call, what happens is, as soon as I hit the call button, the screen goes black. I can still see and interact with the navigation and status bars, but the call screen remains black. If I try to go into quick settings, the phone freezes and the only thing I can do it turn the screen off. After that, it doesn't respond for a while, and then finally, it shows the call screen for a split second before displaying the lock screen. when I unlock it, it's as if I had never placed the call at all. The other phone I called had never recieved the call.
When I use another phone to call my phone, My phone does not recieve it at all, while on the test phone making the call, it rings for a while and then says "Call disconnected".
I've tried swapping out SIM cards,factory resetting, clearing cache and dalvik cache, wiping and disabling the dialer app and flashing another ROM, but none of hat works.
I'd love to hear suggestions from you guys
Also, as a side note: All my music which I've stored on my SD card cannot be played by any music player. DSP manager crashes when I attempt to play any song, and then the music player throws up an error
Thanks.
Click to expand...
Click to collapse
Hello, and thank you for using XDA Assist!
Memory errors maybe, if a reflashed ROM (especially if a clean flash) produces the same result. Try going back to stock to see if the problem continues.
At any rate, I am connecting you to the forum your device experts can be found:
> HTC Desire 816 > Desire 816 Q&A, Help & Troubleshooting
Please note, to respond to any replies, you will need to register for an XDA account.
Hope this helps, and good luck!

Homescreen going black

Hey all,
I have searched the web, but most of the info I found relates to the screen going black during calls, which isn't the problem I'm having. My screen is actually fine during/after calls.
This is happening to me randomly and is just the home screen. The lock screen and notifications are still visible when this problem occurs.
I can randomly press the screen hoping to hit an app and they open fine. Sometimes when I back out of the app, the homescreen returns to normal although it can take a few goes, sometimes I have to restart the phone. It isn't happening all the time, in fact before today the last time it happened was Wednesday. I'm just worried that it will become more frequent and as is stands I am still under the 30 days in which I can return the phone for a refund.
I was using Go Launcher Z, although I have returned to the default launcher in case that's what the problem is. Phone has all updates installed, is on 5.1 with the build number LMY47D.
I cannot boot into recovery mode to wipe the cache partition, I must have tried about 30 times. Majority of time the phone just turns on, a couple of times it came up with the option to do a factory reset.
Would appreciate any help

Shold I worry? Zenfone 2 ZE551ML

OK, I was with stock ROM, rooted only for use Samba File Share (I used this app for so many years on my old SII, I really like it) and was everything normal, until today, I opened the Facebook Messenger App, to send a message, and took a photo from my cat, then I received a Whatsapp message at the same time, I was aiming the camera, and the screen blinked for a sec, and the phone "freezes" - it was still showing the camera normal, but unresponsive to commands, I waited for 5 minutes, and then I forced reboot holding power + volume, and it restarted, the vib motor got stuck on, and Asus logo screen "booting" for many minutes, I waited until it restart it self again - this time everything loaded up normally - When I go to the main screen, I noticed that Messenger app was without Icon, with a SD card icon, like it was unloaded, I opened the Chrome for search, tried to reinstall the app, returned a error when installing, back to chrome, searching about it, and then the phone freezes again, crash Chrome, everything starts to crash, Google services, background services, everything, I was forced to restart - and then I got boot loop.
[email protected]%!, I tried to wipe cache, and nothing changed, so I did a wipe data, and the phone recovered fine (I think) still here installing apps, but now I'm worried. It was a random error, or maybe it will occur again? Could it be consequence from rooting? I'm on stock ROM, Lollipop 5.0 I think, could be a bug from this ROM?
Edit: I just checked, the phone still rooted even after wipe
Edit 2: I was thinking on a theory, I work with computer, repair etc, Ive seen this happening on notes.. I was thinking if the issue could be related to power problem. Like, the battery was 90% I think, but the screen was full bright, and I was using camera, and Messenger, and then I received a message on whatsapp, the screen blinked - maybe the power "failed" on the phone, and some process on background, on low level, got corrupted and it just got worse after phone processing it on background? Maybe? I dont know if it makes sense, maybe dont (?) haha

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