Explain my 4g LTE woes, Verizon on T-Mobile - G4 Q&A, Help & Troubleshooting

I may be trading my Verizon G4 for a T-Mobile H811 but before I go through the trouble I'd like to see if my problem can be fixed.
My network options are:
Global no sub-network menu
LTE/CDMA also no sub menu
LTE/GSM/UMTS with sub menu options LTE/Legacy 3GPP multi, GSM/GPRS/EDGE only, and UMTS/HSPA/HSPA+ only and the option to choose network operators.
When I choose LTE/CDMA I get 4g LTE all the time, great speeds, but am unable to send texts, not sure about calls(don't use the phone much for calls)
If I choose Global I get intermittent LTE but mostly HSPA or HSPA+. Again texts only work when it switches to H.
If I choose LTE/GSM/UMTS I mostly get HSPA but occasionally it will switch to LTE.
I'm not used to having all these network options to choose from. I've tried a few different APN settings and all give the same results. I'm in a very good LTE coverage area and my G2 always ran on Band 4 LTE which is enabled on my G4 and obviously works in the correct mode based on my speeds 28mbps down, 18mbps up. Plus Verizon LG G2's are able to work correctly on T-Mobile's network and they have the same bands as the G4.
If my phone has the band's enabled to work with T-Mobile, namely band 2 and band 4 LTE, then why can't I always have LTE AND be able to text and call at the same time?
If anybody has an answer to this I'd love to hear it! Otherwise I'm going through with the trade (and trouble of setting my phone back up all over again).
Sent from my VS986

Have you tried to delete the Verizon Apns? I used a Verizon g3 on ATT and had some issues until I cleared all APNs and set new ones up.
Sent from my ONE A2005 using Tapatalk

daniel4653 said:
Have you tried to delete the Verizon Apns? I used a Verizon g3 on ATT and had some issues until I cleared all APNs and set new ones up.
Sent from my ONE A2005 using Tapatalk
Click to expand...
Click to collapse
Yeah they're gone. All I have is 2 different T-Mobile ones.
Sent from my VS986

I'm having the same issue, i just got mine yesterday. I tried rooting and trying to disable and enable lte bands from the hidden menu but it didn't do anything. I also tried the epc apn and for some reason still kept giving me lte like the settings aren't saving.

chrisc9000 said:
I'm having the same issue, i just got mine yesterday. I tried rooting and trying to disable and enable lte bands from the hidden menu but it didn't do anything. I also tried the epc apn and for some reason still kept giving me lte like the settings aren't saving.
Click to expand...
Click to collapse
My tip to you is don't disable any of the bands. You can enable all you want. I made the mistake of disabling thinking it would force the phone on certain bands. Then went out of town and lost all data. Somehow I remembered the command prompt line to get back into the hidden menu, re-enabled and I at least got edge...
Sent from my VS986

I got same problem while my G3 VS985 does not

Related

[Q] No lte on unlocked at&t e980 using tmobile

Hi, im kind of new to xda and had a few questions about tmobile lte working on unlocked at&t optimus g pro. I am in a tmobile lte area and have got it with every phone I have had so far( at&t unlocked gs3, at&t unlocked note 2, at&t unlocked htc one, and even at&t unlocked note 1) but I cant seem to get it to work on this phone. I put my sim in my wifes at&t unlocked gs3 and got lte . Any help would be greatly appreciated.Thanks in advance
bigred1090 said:
Hi, im kind of new to xda and had a few questions about tmobile lte working on unlocked at&t optimus g pro. I am in a tmobile lte area and have got it with every phone I have had so far( at&t unlocked gs3, at&t unlocked note 2, at&t unlocked htc one, and even at&t unlocked note 1) but I cant seem to get it to work on this phone. I put my sim in my wifes at&t unlocked gs3 and got lte . Any help would be greatly appreciated.Thanks in advance
Click to expand...
Click to collapse
Not sure. All i know is when I put my t-mobile sim in mine I only get edge no 3G as I do know the bands for HSPA are not there but not sure about LTE
I had my att g pro on tmobile and got lte, when i get home i will put the tmobile sim card in and get the apn i use. That's all i did last time (insert sim and put apn manually)
Sent from my LG-E980 using xda premium
hyelton said:
Not sure. All i know is when I put my t-mobile sim in mine I only get edge no 3G as I do know the bands for HSPA are not there but not sure about LTE
Click to expand...
Click to collapse
I only got edge at first too but I know I live in a refarmed 1900 MHz area so I went under settings to network operators and searched networks manually and chose tmobile rat:14 when it gave me my options. Now I get 4g umts- hspap. I use wifi while home and after I leave sometimes it will revert back to edge. I went into the hidden menu but I didn't see how to select band prefence anywhere so im lost on how to get lte to work.
I know at&t and tmobile use the same lte band I just cant figure out how to select it to make it work. Try selecting setting>networks>tethering and networks>mobile networks>network operators>search networks. A few different tmobile ones should pop up with rat:2 rat:3 and rat:14 underneath. When I selected rat:2 it only stayed on edge but all other options gave me 4g.Hope that helps to at least get you 4g working.
natienn said:
I had my att g pro on tmobile and got lte, when i get home i will put the tmobile sim card in and get the apn i use. That's all i did last time (insert sim and put apn manually)
Sent from my LG-E980 using xda premium
Click to expand...
Click to collapse
Ok that would be great if you can post the complete apn your using. I have the fast.t-mobile but maybe another part of mine is incorrect...
I am pretty sure for LTE to work on T mobile, you have to make sure the apn is set to fast.tmobile.com. Your Sim might be setting it to the default epc.tmobile.com, which will only give you HSPA+.
Sent from my LG-E980 using xda premium
Brooose said:
I am pretty sure for LTE to work on T mobile, you have to make sure the apn is set to fast.tmobile.com. Your Sim might be setting it to the default epc.tmobile.com, which will only give you HSPA+.
Sent from my LG-E980 using xda premium
Click to expand...
Click to collapse
Yeah. Make sure it's fast.t-mobile.com though. I'm doing the exact same. Unlocked g pro on T-Mobile lte. Where are you at? I'm at D.C.
Sent from my LG-E980 using xda app-developers app
Yoshio_221 said:
Yeah. Make sure it's fast.t-mobile.com though. I'm doing the exact same. Unlocked g pro on T-Mobile lte. Where are you at? I'm at D.C.
Sent from my LG-E980 using xda app-developers app
Click to expand...
Click to collapse
Im in orlando fl. I have the fast.t-mobile.com apn entered and have tried 3 different tmobile sim cards in the lg optimus g pro
And still no lte. I just tried my sim in my wifes at&t galaxy s3 again and it got lte instantly.
I also have tried updating my firmware to the value pack but it didnt help. Any suggestions are greatly appreciated.
bigred1090 said:
Im in orlando fl. I have the fast.t-mobile.com apn entered and have tried 3 different tmobile sim cards in the lg optimus g pro
And still no lte. I just tried my sim in my wifes at&t galaxy s3 again and it got lte instantly.
I also have tried updating my firmware to the value pack but it didnt help. Any suggestions are greatly appreciated.
Click to expand...
Click to collapse
A quick Google search found these APN settings for you.
http://forum.xda-developers.com/showthread.php?t=2236735
borgib said:
A quick Google search found these APN settings for you.
http://forum.xda-developers.com/showthread.php?t=2236735
Click to expand...
Click to collapse
I appreciate the help but for some reason it still wont get lte. I have tried all the different apns I can find and after I enter it if it still only goes to 4g then I reboot. Is there anyway to select lte only from any hidden menus or an app or something?
bigred1090 said:
I appreciate the help but for some reason it still wont get lte. I have tried all the different apns I can find and after I enter it if it still only goes to 4g then I reboot. Is there anyway to select lte only from any hidden menus or an app or something?
Click to expand...
Click to collapse
on other phones, the following menu lets you pick what you want your data to be: *#*#4636#*#*, then pick lte/gsm auto from there.
RussianBear said:
on other phones, the following menu lets you pick what you want your data to be: *#*#4636#*#*, then pick lte/gsm auto from there.
Click to expand...
Click to collapse
I tried but it doesn't have the option to change the network mode. I actually just edited my build.prop to enable network mode under settings and it worked!!! I finally got lte by choosing lte/wcdma option. When all the options appeared my lte appeared to be shut off .So all I had to do was turn it back on. Huge thanks to MrDSL for the help.
After changing my network mode to lte wcdma my phone kept saying roaming notification off at the top of the status bar and all I could use was data ( lte at least) and wouldn't make calls and the network mode menu actually disappeared. So after putting in a at&t sim card and rebooting my phone about 20 times the network mode menu popped back up and allowed me to change my preference to gsm/wcdma/lte and luckly its working perfect now.
I have a g pro on tmobile but for some reason theres a few places where I don't get 4g or lte and the phone loosses signal for a min or two then I get E is this happening to someone else ?
trezegol said:
I have a g pro on tmobile but for some reason theres a few places where I don't get 4g or lte and the phone loosses signal for a min or two then I get E is this happening to someone else ?
Click to expand...
Click to collapse
Yes. It happens to me on my way home. 2-3 times. Live 35 mins from my job I go from a city to rural area 2 times. Not refarmed as of yet I get the nasty red x

Phone stays on HSPA when LTE is available

So I own a D851, currently on T-Mobile with good LTE speeds in my area but quite often the phone switches to HSPA and doesn't utilize LTE coverage when I need it. I end up having to either switch data off/on or accessing the radio settings menu and setting it to LTE ONLY. I understand the slower network coverage saves battery but to just stay there I don't get when I'm getting download speeds of 9mb on HSPA and 30mb on LTE in the exact same spot. The thing that sucks about setting the radio to LTE ONLY is that I can't browse while on a call. Anyone know a workaround?
xlxcrossing said:
So I own a D851, currently on T-Mobile with good LTE speeds in my area but quite often the phone switches to HSPA and doesn't utilize LTE coverage when I need it. I end up having to either switch data off/on or accessing the radio settings menu and setting it to LTE ONLY. I understand the slower network coverage saves battery but to just stay there I don't get when I'm getting download speeds of 9mb on HSPA and 30mb on LTE in the exact same spot. The thing that sucks about setting the radio to LTE ONLY is that I can't browse while on a call. Anyone know a workaround?
Click to expand...
Click to collapse
I had the same issue with ATT, unlocked phone. Made sure the APN was correct, tried may other APN settings, and finally called Consumer Cellular. They advised I did, indeed, have the correct APN (my first version). They did some type of reset on their end, and viola.
On my OnePlus it was the similar. APN was correct, same APN as the G3, but until I called CC, and their reset, phone would not show LTE at all, only H and H+
apn settings?
JeffDC said:
I had the same issue with ATT, unlocked phone. Made sure the APN was correct, tried may other APN settings, and finally called Consumer Cellular. They advised I did, indeed, have the correct APN (my first version). They did some type of reset on their end, and viola.
On my OnePlus it was the similar. APN was correct, same APN as the G3, but until I called CC, and their reset, phone would not show LTE at all, only H and H+
Click to expand...
Click to collapse
What are the apn settings that are working for you? I've tried several times to address this issue with CC but lte STILL isnt working on either of our 2 devices. Had no problems when used with an att account.
I am still having this same problem on my LG G3 (vs985) on Cricket Wireless

[Q] ATT signal troubles on H815 US

I purchased my phone (h815 US model) online from swappa and I love the feel and look of the phone, Love the camera, BUT my phone wants to stay on hspa all the time. Where i had 3 or 4 bars on my s5 active I get HSPA unless I go in to settings and sellect ATT:LTE from network operators which only last until my phone goes to sleep then im back on hspa. Anyone else experiencing this? Or anything i should try? Thanks in advance for any help!
Bumpers just in case someone who knows didn't see it. Sorry won't bump it again!
Craleb said:
Bumpers just in case someone who knows didn't see it. Sorry won't bump it again!
Click to expand...
Click to collapse
Maybe with hidden menu access via dialer,you can permanently enabled it...I don't know the actual code that might work for your device..but you can find it through here..In general threads maybe
I had to set the proper APNs on my H815, additionally I had to tell it to use GSM/WCDMA/LTE Auto under Network Mode in the Mobile Networks settings.
AT&T APN settings
www.att.com/esupport/article.jsp?sid=KB424489&cv=820
Pic of Mobile Networks
http://imgur.com/UtrfVUZ
After that, it's been using LTE where available.
Daptonic said:
I had to set the proper APNs on my H815, additionally I had to tell it to use GSM/WCDMA/LTE Auto under Network Mode in the Mobile Networks settings.
AT&T APN settings
www.att.com/esupport/article.jsp?sid=KB424489&cv=820
Pic of Mobile Networks
http://imgur.com/UtrfVUZ
After that, it's been using LTE where available.
Click to expand...
Click to collapse
Thank you @Daptonic . I was attempting to use the "ATT nxtgenphone" APN because it works better on ATT devices but I guess the ATT Phone APN is needed for non ATT devices. Rebooted phone and it went straight to 4g. Thanks for responding.
Edit: dammit, it went back to hspa again......

Use this phone on Cricket Wireless?

I'm currently using the AT&T H810 on Cricket Wireless and am wondering how to get the data to work with this Verizon variant. I can make calls when I put my Cricket SIM card in, but I get no data. Any ideas or anyone already get this working? Thanks!
Did you change the APN settings? Also, AT&T uses LTE bands: 2, 4, 5, and 17 primarily. The Verizon G4 doesn't have band 17. so you are not going to get very good coverage in buildings or at far distances from the tower.
geoff5093 said:
Did you change the APN settings? Also, AT&T uses LTE bands: 2, 4, 5, and 17 primarily. The Verizon G4 doesn't have band 17. so you are not going to get very good coverage in buildings or at far distances from the tower.
Click to expand...
Click to collapse
I didn't but I think cricket did it remotely when I put the SIM card in, how do I check? Also is it possible to unlock band 17? I've seen posts here and there talking about unlocking different bands on variants which don't have them unlocked by default. Thanks.
petermg said:
I didn't but I think cricket did it remotely when I put the SIM card in, how do I check? Also is it possible to unlock band 17? I've seen posts here and there talking about unlocking different bands on variants which don't have them unlocked by default. Thanks.
Click to expand...
Click to collapse
I know I had to put the APN settings in myself when using a T-Mobile SIM. I would Google "Cricket APN Settings" and then go to the settings on your phone (under more I believe), and edit the APN. You can't unlock band 17 unfortunately.
geoff5093 said:
I know I had to put the APN settings in myself when using a T-Mobile SIM. I would Google "Cricket APN Settings" and then go to the settings on your phone (under more I believe), and edit the APN. You can't unlock band 17 unfortunately.
Click to expand...
Click to collapse
Yeah, why can't we unlock band 17? I tried using a few methods listed where you write to the NV ITEMS and enable all kinds of bands, but it still didn't work. I only got LTE when I force it via a hidden menu setting, but then I couldn't make or receive any calls. I get HSPA and HSPA+ but that's it and there's a constant icon in the notification bar of a white sim card with a question mark on it...!?
petermg said:
Yeah, why can't we unlock band 17? I tried using a few methods listed where you write to the NV ITEMS and enable all kinds of bands, but it still didn't work. I only got LTE when I force it via a hidden menu setting, but then I couldn't make or receive any calls. I get HSPA and HSPA+ but that's it and there's a constant icon in the notification bar of a white sim card with a question mark on it...!?
Click to expand...
Click to collapse
Because the phone doesn't support it. You can't unlock bands that the phone doesn't have to begin with.
Sent from my Nexus 6P using Tapatalk
Is there anything special to get calls to work on Cricket ? Updated APN settings for data but calls still did work.
JeffATL said:
Is there anything special to get calls to work on Cricket ? Updated APN settings for data but calls still did work.
Click to expand...
Click to collapse
When I tested with my Cricket SIM card calls just worked. I didn't have to do anything. However as you mentioned I had to manually update the APN to get data working.
petermg said:
When I tested with my Cricket SIM card calls just worked. I didn't have to do anything. However as you mentioned I had to manually update the APN to get data working.
Click to expand...
Click to collapse
That is odd. I wonder if I met someone at a Cricket wireless there if techs would help getting it working.

Verizon SIM Data working

So i have an activated Verizon SIM that I was able to get semi-working on my OnePlus 3. Only data is working though. Calls and text don't seem to work.
I can only get service if I select "LTE" as my Preferred Network Type. I've tried multiple other combinations of GSM, LTE, CDMA, and WCDMA, and TD-SCDMA and none of them worked. Only "LTE".
I know this phone doesn't have the CDMA radio, but I feel like I should be able to get 3G or H+ on Verizon. Any suggestions on other Preferred Network Types to try? There's a ton of options, I've only had luck with LTE (and as I said, that was data only).
Is there a way to tell if I'm using a different antenna for the Verizon SIM? My main carrier is T-Mobile.
Bsanborn said:
So i have an activated Verizon SIM that I was able to get semi-working on my OnePlus 3. Only data is working though. Calls and text don't seem to work.
I can only get service if I select "LTE" as my Preferred Network Type. I've tried multiple other combinations of GSM, LTE, CDMA, and WCDMA, and TD-SCDMA and none of them worked. Only "LTE".
I know this phone doesn't have the CDMA radio, but I feel like I should be able to get 3G or H+ on Verizon. Any suggestions on other Preferred Network Types to try? There's a ton of options, I've only had luck with LTE (and as I said, that was data only).
Is there a way to tell if I'm using a different antenna for the Verizon SIM? My main carrier is T-Mobile.
Click to expand...
Click to collapse
I was a VZW user when I got the OP3 and I struggles with trying all the APN options even calling VZW to set some custom APN but nothing worked well. I never got LTE on 3g at best but point of ever having data and voice at the same time was no hope. With the frustration and VZW seeming to never ready go GSM I just moved over to ATT. I also have a TMobile account but only for house not my cell line.

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