Hey XDA,
All of a sudden I'm unable to transfer any files over from my PC to my GS3. When I try to move files to flash into my GS3 I get the error message:
Cannot Copy Item. The device has stopped responding or has been disconnected.
Any ideas? I've uninstalled my samsung USB drivers and updated it. No dice. Tried both PTP and MTP as well and still nothings working.
Thanks!
Try a different usb port and/or cable. I know if I use my old usb hub sometimes I have problems like that.
My computer has issues working with either MTP or PTP so I started using Android Commander (pc app) to transfer files and have not had any issues since.
Sent from my SGH-T999 using Tapatalk 2
Hi,
I have rooted my phone with rootbox rom and i cannot seem to connect to pc using usb cable,I have tried everything (replacing cable,installed another rom liquidsmooth,updating drivers,troubleshooting with kies) nothing seems to work no matter what i do the windows still shows mtp driver installation failed.I would be very thankful if someone could help me out here,..Oh yeah and i am able to connect it to pc from recovery by mounting usb storage but not in normal mode
I had this issue with 3 different phones of my own. I ultimately had to remove the Samsung drivers and reinstall them. Do a google search for captivate drivers, you should find an xda post on this somewhere.
I'm hoping someone can help. I have an LG G3 D855 phone and is factory unlocked and running Lollipop 5.0. When I first got the phone (second hand), I was able to connect the phone via USB to my PC and was able to transfer files back and fore no problem. Until about 3 weeks ago, I am now unable to do this. The PC won't recognise the phone at all, all the USB connection does is charge the phone and I can see no option to get the phone to change to file transfer mode.
I had a look at Storage in the settings menu and I don't have the three dots that some people have spoke about. I have factory reset the phone and this hasn't fixed it.
I have tried using a different USB cable, this was the same. The drivers are installed (phone was recognized before). I have also tried the LG Suite, again same result. I also had a look in Device Manager for ACER something or other and this wasn't there.
I am currently having to use Bluetooth to transfer files back and fore to my PC and this is a bit slow. I'm assuming that an update LG have done has somehow broke the USB settings. I am also unable to root the phone (tried this before the USB stopped working and nothing worked) and possibly go back to KitKat 4.4.2 to even try that.
My phone has software version V20u-EUR-XX, Kernel Version 3.4.0 and build number LRX21R.A1439960697. There is no update available for my phone in the Software Update center.
After quite a bit of searching, it seems that this is a common issue but I have not found a solution to this. Can anyone help? Is there any firmware or software that I can try?
Thanks.
Assuming the OS is Win8/8.1 or Win10, have you already tried this?...
[How to fix] Windows 8/8.1/10 is not detecting my LG G3 device
http://forum.xda-developers.com/lg-g3/help/answer-windows-8-8-1-detecting-lollipop-t2967574/post57373374#post57373374
... or tried the suggestions in this thread?: http://forum.xda-developers.com/lg-g3/help/lost-usb-connection-mode-t2847857
Thanks for the reply. I am using Windows 7 Home Edition 64 Bit and had had a look for the ACER Composite ADB Interface in Device Manager and it wasn't there. Post #18 in the thread you linked to, I have no idea what kdz file I would need. Does this method need the USB to working?
Thanks for the reply and help.
I have D85520T_00.kdz and D85520U_00.kdz files. Can someone tell me if these are OK for my phone (and latest) and what the differences between the two are (apart from the file names?) Thanks again.
I couldn't tell you what the differences are between software revisions, only that 20u is newer. And I believe 20w is the latest available. I would probably try reinstalling the latest drivers from LG...
http://www.lg.com/us/support/software-firmware
... then again check to see if your PC recognizes the phone. If the "Charge phone--> Tap for more USB options" notification doesn't appear after installing the latest driverset, I'm not sure what else you could try. The LG Flash Tool needs to be able to communicate w/ the device when it's in Download Mode. You might be able to find something in the [Guide] LG G3 Stock Firmware (Go Back to Stock) KDZ & TOT Method thread related to the same problem you're having.
http://forum.xda-developers.com/showthread.php?t=2785089
Just a quick update, can't even get the phone into download mode. I press volume up, insert the USB cable in to the PC and all I get is the battery charging icon. I'll have a further look this weekend - not good so far!
Thanks again for the replies and help.
Firmware W seems to be flashable only via TWRP or ClockWorkMod just now?
I have been able to get the phone into Download Mode a few times (not all of the time) and when I run LG Flash Tool, it just tells me that the phone isn't connected. I'm going to assume that the USB port is in someway defective. Can't think of anything else.
Have you tried w/ a different PC and/or OS? Have you tried connecting the phone via different USB ports (USB 2.0 compared to USB 3.0 or vice-versa)? And I assume you've already installed the latest driverset from LG?...
http://www.lg.com/us/support/software-firmware
Yes, I got into Download Mode once or twice on the laptop. I'm using LGMobileDriver_WHQL_Ver_4.0.3. I have tried USB 2 ports on both my Laptop & PC. I've tried driver 3.81 as well.
OK, got a new USB Charger port fitted just in case it was the port that was wrong and it's still exactly the same! I did a factory reset and have setup the phone for now. During the factory reset, it does pop up with Updating Android and has 169 updates. If anyone here has the LG G3 and has it working file transfer wise, can you tell me what version of the LG USB drivers you are using? Is it possible an LG update has caused this?
Thanks.
It's fixed!!! I think there was an update yesterday for Android Devices or Services, can't remember which was made available yesterday, installed that, reconnected the phone to the computer just a few minutes ago and it has finally been recognised! I can finally transfer files between the phone and the PC.
It was an LG update that has fixed this.
At last.
I'd like to say thank you for all the replies and help.
On the stock ROM, for some reason the device isnt recognized when I connect it to the pc with the USB cable, tried to install mostly all the drivers I could find from google but its still not working, the device shows up as SDM632-MTP_SNsome numbers) on device manager, tried it on another OS (win10/7), worked on both but I use win8.1 as its the only OS that works well with my laptop.Anyone got any drivers or solution to fixing this.
Hello, i rooted my Verizon Note 4 with PaulPizzrom everything is running smooth but am having abit of a problem getting into file transfer mode. After awhile a message pops up
"Attention
The connected device is unable to access data on this phone. Reconnect the USB cable and try again. Android File Transfer must be installed on Mac OS X devices. To download Android File Transfer, go to"
I'm using Windows 10 not Mac and don't know what else to do. I've unplugged and replugged on all usb ports and tried different usb cables. Any ideas anyone?