I've searched google/xda and no one seems to address this very clearly.
I was having problems connecting my SGSIII via USB to my computer(s). Yes, I was using the cable that came with the phone. When trying to simply transfer files via USB (MTP or PTP) windows would not recognize the phone and a message saying "usb device has malfunctioned" popped up from the notification area of the taskbar. I had all of the drivers installed. I tried connecting the phone to my laptop (thinkpad) and desktop (homebuilt) computers, which were both win7 64bit. I tried every single USB port of each computer. Sometimes the device would show up in my computer, but I couldn't access any of the files. I was able to get odin to recognize my phone, however, and (foolishly) tried to flash a rom to my phone. Odin would fail every time at a different point in the process. I was stuck with a phone that would not bootup.
Then, I tried a computer (old dell, win XP) at work. I tried to flash the rom with Odin again. On the third attempt it worked! (after changing to a back (instead of the front) USB port) It was a big relief that I didn't brick my phone. Also, with this computer I could connect to my phone via MTP or PTP. I thought, therefore, that the problem was win7. So, I went back, installed win XP on my computer at home. This computer would still not play nice with the phone. (USB device malfunctioned error appeared again.) So, if you're having problems try a different computer. I had to try 3 before I found one that worked.
TL;DR: Try a different computer and different USB ports on that computer before you give up on connecting your phone to a computer via USB.
Finally, I NEVER had these problems with my HTC Hero, or HTC Evo. The phone would connect to ANY computer or ANY USB port. This was true for transferring files and for ADB also. With my S3 I'm transferring files by removing the SD card and connecting that to my computer. Kind of a pain in the ass. Thanks samsung.
I have a epic touch with FL24 stock (no mods what so ever) that is stuck in Connecting with the kies software.
I've tried uninstal>reboot>installing>reboot> then starting and plugging in the phone, still stuck on connecting.
Cable that came with phone (Check)
made sure debugging turned OFF (Check)
Anyone else have any ideas?
Running windows xp sp3 with all major updates.
Update: also phone isn't showing up in the explorer window as a mtd device either.
My other phone with kobrick's GB08 Stock rom does the same thing, if I turn on the mass storage it will connect and let me add files.
If I uninstal the kies software but leave the drivers both phones show up as a mtd device no matter what. Sounds like kies has a coding issue
with the usb connection filtering.
Try a different cable and USB port
Sent from my SPH-D710 using xda app-developers app
You can try airdroid app to file transfer over WiFi.
Hello all!
First: I promise I searched the forums and google as hard as I could!
I'm running AOKP JB with CWM, although the problem was present on stock ICS from T-Mobile.
Symptoms: Computer and phone will refuse to acknowledge any connection (nothing shows up in Device Manager), except the phone will still charge. If I do the "remove the battery with USB plugged in" trick, the first time I do it, it will recognize an unknown device, but kies and adb won't recognize it. If I unplug it and plug it back in, it'll go back to not acknowledging any connection.
I previously programmed it (when I was still running stock ROM) via ADB via WiFi, but I need to be able to use ADB via USB. Besides, I can't seem to get ADB over WiFi anymore.
When I plug it into a different computer (Win7), it will, however, recognize my phone.
Earlier this year, before I ever tried programming via WiFi, it connected to my Win8 machine with no problem. I don't think it's a problem with the wifi setup though because the ROM was reinstalled and of course I've restarted ADB in USB mode in the months since...
What I've tried:
Reinstalling Kies
Reinstalling Samsung USB drivers
[^]Restarting the ADB server
Updating ADB
Trying different USB cables
Trying different USB ports
Toggling USB debugging
Toggling MTP mode
The UART thing from the dialer
Restarting the phone and the computer (of course)
Checking to see if my computer's USB drivers need to be updated
The android terminal command "setprop persist.sys.usb.config mass_storage,adb"
Pulling and replacing the battery while connected via USB
Crying in a corner
If anyone can help me, it'd be greatly appreciated! I'm all out of ideas and Google is no longer helpful =/
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
krazierokz said:
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
Click to expand...
Click to collapse
I tried on my work computer that didn't have any samsung drivers and when the "unknown device" dialog popped up it didn't do anything or install anything, nor did it show up in Device Manager. Unplugging and replugging it back in did not reproduce the dialog box. Togged USB Debugging and still no dialog box saying it recognized it.
The thing with the samsung drivers is that they're self installing so even if it popped up in Device Manager, I wouldn't be able to manually update the drivers =/
I tried MTP both with and without USB Debugging, although it also gives the option for PTP.
At this point do you think I should unroot and go back to stock? It's not been recognized on three computers now! =[
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
foltz61 said:
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Both the stock cable and a generic cable.
Similar problem
Similar problem as the OP. And hi guys, it's nice to be on these forums.
My device, when I plug it in using the stock cable, doesn't even charge. It doesn't show up in device manager, nor does it give me a notification, or say it's unsupported and bear that yellow icon. I have tried using different USB ports, I have tried the toggling USB debugging, I have tried restarting phone, computer, and taking out battery. I have tried that PDA/MODEM dialer trick. I am using 4.1.2 Jellybean, not rooted. (that WAS my goal,, until I hit this roadblock) I have not connected it to the computer in the past, it's relatively new. I'm thinking the cable is bust.
Any suggestions would be appreciated. It charges fine through a wall outlet plug, be it generic or stock.
so guys ive come to a conclusion i think its something in the samsung usb cables try getting yourself a blackberry usb cable , TRUST ME !!! ever since i got my phoness etc... tablet and yadi yadi samsung usb cables have always seemed to give me problems i think its because they are multi data/charging cables and when using the blackberry usb cable i have never ever once encountered a problem with any of my phones sd/storage problems do yourself a favor and pick up one of those cables and you will be golden !! if not then i guess im the only lucky one :LOL here you go http://www.amazon.com/Blackberry-Travel-Adapter-Micro-Cable/dp/B004VMVSYK/ref=pd_sim_cps_2 5 bucks!
Edit also one more test boot into recovery and click in the advanced menu and see if mount usb works for you in recovery mode ??
FIX (try using a generic cable)
I actually solved it on my own! After borrowing a generic cable from a friend it booted up! The Samsung cable was just not doing its thing.
yeah im telling you those cables they provide are JUNK!!! i only use my samsung to charge because they do that well but data they are str8 CRAP!! glad you got it up and going
OP
Hope OP will have the same luck as me...pray to the Android gods...
Lol:thumbup:
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Hi,
I have rooted my phone with rootbox rom and i cannot seem to connect to pc using usb cable,I have tried everything (replacing cable,installed another rom liquidsmooth,updating drivers,troubleshooting with kies) nothing seems to work no matter what i do the windows still shows mtp driver installation failed.I would be very thankful if someone could help me out here,..Oh yeah and i am able to connect it to pc from recovery by mounting usb storage but not in normal mode
I had this issue with 3 different phones of my own. I ultimately had to remove the Samsung drivers and reinstall them. Do a google search for captivate drivers, you should find an xda post on this somewhere.
Hello, i rooted my Verizon Note 4 with PaulPizzrom everything is running smooth but am having abit of a problem getting into file transfer mode. After awhile a message pops up
"Attention
The connected device is unable to access data on this phone. Reconnect the USB cable and try again. Android File Transfer must be installed on Mac OS X devices. To download Android File Transfer, go to"
I'm using Windows 10 not Mac and don't know what else to do. I've unplugged and replugged on all usb ports and tried different usb cables. Any ideas anyone?