*Hello everyone! I really can't wait to get my hands on a giulery Huawei Watch but in my country it will be availeble only from November. So i start looking on ebay and Amazon. I found one review that realy concerns me on Amazone. And i quote:
" The Huawei Watch has a major software issue. When the watchface goes in to ambient mode, it often freezes, and the only way to unfreeze it is through a reboot. This happens to me at least 5-6 times each day. When a freeze occurs, the watch hands are stuck on the hour and minute that were showing at the time of the freeze. You can press the crown and the screen brightens, but it doesn't leave ambient mode, and it doesn't return to the correct time. I did a factory reset on mine after one day of use to see if this might fix the problem, but nothing changed. I called Huawei tech support, and this is a known issue. They told me a software fix would be rolled out "soon". I thought I could tolerate it until they got it fixed, but this is driving me crazy. Last night, it locked up three times inside of a 30 minute period. I find myself clicking the crown frequently thorughout the day, not because I want to know what time it is or because I want to use an advanced feature, but only to see if the watch has frozen again. What good is a watch that won't tell time?"
So, please advice if enyone has this issue. Thanks and sorry for my english.
Sent from my SM-N910F using Tapatalk
I have had the Huawei watch for over a week and have never experienced this at all!
Everything works perfect, and I have not had any issues whatsoever.
Here the same... more than a week using the Huawei Watch and I did not encountered any problem.
I haven't had this problem either. But, I did have to return mine because of another problem. I would not buy through Ebay, stick with an retailer like BB or Amazon so you can exchange it easily if there is a problem.
--------------------
smentoma said:
*Hello everyone! I really can't wait to get my hands on a giulery Huawei Watch but in my country it will be availeble only from November. So i start looking on ebay and Amazon. I found one review that realy concerns me on Amazone. And i quote:
" The Huawei Watch has a major software issue. When the watchface goes in to ambient mode, it often freezes, and the only way to unfreeze it is through a reboot. This happens to me at least 5-6 times each day. When a freeze occurs, the watch hands are stuck on the hour and minute that were showing at the time of the freeze. You can press the crown and the screen brightens, but it doesn't leave ambient mode, and it doesn't return to the correct time. I did a factory reset on mine after one day of use to see if this might fix the problem, but nothing changed. I called Huawei tech support, and this is a known issue. They told me a software fix would be rolled out "soon". I thought I could tolerate it until they got it fixed, but this is driving me crazy. Last night, it locked up three times inside of a 30 minute period. I find myself clicking the crown frequently thorughout the day, not because I want to know what time it is or because I want to use an advanced feature, but only to see if the watch has frozen again. What good is a watch that won't tell time?"
So, please advice if enyone has this issue. Thanks and sorry for my english.
Sent from my SM-N910F using Tapatalk
Click to expand...
Click to collapse
No issues like that here, isolated incident
No such issues here after 5 days of use here as well.
Only 'issue' experienced: Lost connection to phone once and wouldn't reconnect. rebooted both and worked instantly.
Here's the deal.
smentoma said:
*Hello everyone! I really can't wait to get my hands on a giulery Huawei Watch but in my country it will be availeble only from November. So i start looking on ebay and Amazon. I found one review that realy concerns me on Amazone. And i quote:
" The Huawei Watch has a major software issue. When the watchface goes in to ambient mode, it often freezes, and the only way to unfreeze it is through a reboot. This happens to me at least 5-6 times each day. When a freeze occurs, the watch hands are stuck on the hour and minute that were showing at the time of the freeze. You can press the crown and the screen brightens, but it doesn't leave ambient mode, and it doesn't return to the correct time. I did a factory reset on mine after one day of use to see if this might fix the problem, but nothing changed. I called Huawei tech support, and this is a known issue. They told me a software fix would be rolled out "soon". I thought I could tolerate it until they got it fixed, but this is driving me crazy. Last night, it locked up three times inside of a 30 minute period. I find myself clicking the crown frequently thorughout the day, not because I want to know what time it is or because I want to use an advanced feature, but only to see if the watch has frozen again. What good is a watch that won't tell time?"
So, please advice if enyone has this issue. Thanks and sorry for my english.
Sent from my SM-N910F using Tapatalk
Click to expand...
Click to collapse
If you use certain watchmaker watch faces, since they currently don't support this watch, I have noticed that effect on certain watch faces in ambient mode. Never with the one's the watch shipped with. I do not know if any other watches have round amoled displays so you have to guess which one to use with the watch, I chose first Moto and then a LG square face, both would freeze in ambient mode, so for the meantime I have stopped using watchmaker until the developer updates it to support our watch. To bad, I paid for the full version of the app, before I discovered this. But with any of the ones that come with the watch, never will happen.
smentoma said:
*Hello everyone! I really can't wait to get my hands on a giulery Huawei Watch but in my country it will be availeble only from November. So i start looking on ebay and Amazon. I found one review that realy concerns me on Amazone. And i quote:
" The Huawei Watch has a major software issue. When the watchface goes in to ambient mode, it often freezes, and the only way to unfreeze it is through a reboot. This happens to me at least 5-6 times each day. When a freeze occurs, the watch hands are stuck on the hour and minute that were showing at the time of the freeze. You can press the crown and the screen brightens, but it doesn't leave ambient mode, and it doesn't return to the correct time. I did a factory reset on mine after one day of use to see if this might fix the problem, but nothing changed. I called Huawei tech support, and this is a known issue. They told me a software fix would be rolled out "soon". I thought I could tolerate it until they got it fixed, but this is driving me crazy. Last night, it locked up three times inside of a 30 minute period. I find myself clicking the crown frequently thorughout the day, not because I want to know what time it is or because I want to use an advanced feature, but only to see if the watch has frozen again. What good is a watch that won't tell time?"
So, please advice if enyone has this issue. Thanks and sorry for my english.
Sent from my SM-N910F using Tapatalk
Click to expand...
Click to collapse
I have absolutely same issue. Just bought Huawei Watch and immediately first day it froze in ambient mode. I did restart/factory reset, nothing helped, it happens every day, sometimes every hour. The problem is the ambient mode itself. I figured out how you can unfreeze it if this occurs even without restart: on your phone go in Android wear app and in Settings turn on/off function Always-on-screen. After this it works again, but this does not fix that issue that it freezes and the time freezes as well, thus the watch is useless at this moment. Now I use watch without ambient mode and it seems the watch works pretty fine. Please let me know, once someone knows the root case and how to permanently fix this.
There are a few other people complaining about this too in the various forums. I returned my first watch because of this.
In the meantime i bought the watch from Usa. I install many apps and i use watchmaker premium with a superb watch face that i modified and name it huawei watch 2015. I cant say if is freezing in dim mode but i have some ocasional problem with certan app 3 part. Android wear is a great system for notification but is crushing a lot. I can use my watch at full capacity but i have to restart it like 2 time a day to function well. I like this weatch to much to mind that. Install task manager for wear and restart the watch one time and you shoud be fine.
Sent from my SM-N910F using Tapatalk
My huawei watch reboot itself 2-3 times every hour when using WatchMaker Premium Watch Face and the wake gesture works only 1 time when activated
The OP post fault was locking up (had this issue too on my first watch)
This post is not related but I would say uninstall WatchMaker Premium Watch Face, use a stock watch face.
If the problem disappears contact the WatchMaker vendor.
A faulty application has nothing to do with the watch.
Only had 1 reboot in a month. I consider that more than acceptable!
Good luck to you!
Related
I just got moto 360 and the time is wrong on the watch how can i get it to the correct time its currently 8 mins off.
restart
humpty123 said:
I just got moto 360 and the time is wrong on the watch how can i get it to the correct time its currently 8 mins off.
Click to expand...
Click to collapse
I had the same problem and restarted my device. At first it displayed the same (incorrect) time, but then it quickly changed to the correct time. Mine was about 20mins ahead.
not fixed...
melscheld said:
I had the same problem and restarted my device. At first it displayed the same (incorrect) time, but then it quickly changed to the correct time. Mine was about 20mins ahead.
Click to expand...
Click to collapse
A few hours post-restart and it looks like the time is off again. It seems to be a cumulative effect...
Fix
humpty123 said:
I just got moto 360 and the time is wrong on the watch how can i get it to the correct time its currently 8 mins off.
Click to expand...
Click to collapse
I had the same issue - got mine a few days ago - after reading the post here I did a full device reset and set it up again with my phone. Been going for about a day and no issues. I wonder if it was an issues with having the new update right out of the box. Who knows. But if your having this issue a quick reset and setup and no issues. Will repost if something changes.
Moto 360: consistently wrong time now
alandashby said:
I had the same issue - got mine a few days ago - after reading the post here I did a full device reset and set it up again with my phone. Been going for about a day and no issues. I wonder if it was an issues with having the new update right out of the box. Who knows. But if your having this issue a quick reset and setup and no issues. Will repost if something changes.
Click to expand...
Click to collapse
I've had my Moto 360 for over a week now ... love it, recommend it to everyone I know
But I'm having the same problem now. My watch just won't keep time, and it's getting worse and worse (i.e. farther off of the real time). Everything else seems fine - I still get notifications so I know the watch is paired to my phone correctly, my phone's time is set by the carrier and remains correct throughout the day, etc. But now my Moto 360 will "slip" forwards in time by over 20 minutes! I have to double-check the time on my phone every time I check on my watch now, which needless to say is not a very good feature in a watch.
Restarting the watch and reconnecting in Android Wear does fix the time syncronization, but having to reboot my watch a couple times a day is not very desirable obviously. I've reset my watch (Reset device in settings) twice now, rebooted my phone, wiped Android Wear's settings on my phone and uninstalled then reinstalled it - same thing, incorrect time on my watch after anywhere from 1 to 6 hours.
It was perfectly fine when I first got it, and perfectly fine (even better!) after the update. It would be marginally less awful if I could re-sync the time without having to restart my watch, but disconnecting via Android Wear and/or turning Bluetooth off then on again, un-pairing the watch then re-pairing it, etc., all have no effect for me. Super lame :crying:
If I could manually set the time, I could deal with that.
I have time problems as well, but only....
chimpster said:
I've had my Moto 360 for over a week now ... love it, recommend it to everyone I know
But I'm having the same problem now. My watch just won't keep time, and it's getting worse and worse (i.e. farther off of the real time). Everything else seems fine - I still get notifications so I know the watch is paired to my phone correctly, my phone's time is set by the carrier and remains correct throughout the day, etc. But now my Moto 360 will "slip" forwards in time by over 20 minutes! I have to double-check the time on my phone every time I check on my watch now, which needless to say is not a very good feature in a watch.
Restarting the watch and reconnecting in Android Wear does fix the time syncronization, but having to reboot my watch a couple times a day is not very desirable obviously. I've reset my watch (Reset device in settings) twice now, rebooted my phone, wiped Android Wear's settings on my phone and uninstalled then reinstalled it - same thing, incorrect time on my watch after anywhere from 1 to 6 hours.
It was perfectly fine when I first got it, and perfectly fine (even better!) after the update. It would be marginally less awful if I could re-sync the time without having to restart my watch, but disconnecting via Android Wear and/or turning Bluetooth off then on again, un-pairing the watch then re-pairing it, etc., all have no effect for me. Super lame :crying:
If I could manually set the time, I could deal with that.
Click to expand...
Click to collapse
My time-problems comes only when I load any of the clockfaces from "Facer", then it goes a whole hour off.
Some watch faces do not move the hour hand until the second hand advances thru the full hour. Could that be the case?
I got the same problem!!
It was 15 mins ahead and all the sudden the time was corrected by itself...
humpty123 said:
I just got moto 360 and the time is wrong on the watch how can i get it to the correct time its currently 8 mins off.
Click to expand...
Click to collapse
Just restart the watch. Once it pairs again, the time will be set correctly.
sreymj said:
Just restart the watch. Once it pairs again, the time will be set correctly.
Click to expand...
Click to collapse
This is not a solution?? You can't look at the watch and not be able to trust the time, without checking your phone to see if it's right?? then sync again. It's a watch!!! It's it's core job. It should be able to be trusted to be right!!!
Mine has been out between 5 and 15 mins 3 times in the last 2 days, always fast. So not a refresh of screen issue.
I use Facer too, but even when I swipe to a standard watch face they are out too, until I do some sysnc with the phone.
I'm going to keep on a standard watch face today, and see what happens. Can't it really be facer? surly it just report the time on the device, will not change anything??
i have reported to Moto too, they know of no issue. Suggest everyone does the same.
On moto forum too;
https://forums.motorola.com/posts/75d3867b9d
Reads like it's a bug in latest firmware. Anyone got confirmation from Moto of this?
I just read on Android Forums that this may be related to wifi router software being out of date. YMMV.
I was wondering if anyone else is experiencing this, if it's normal behavior and if there is a way to correct it.
When I get a phone call, I get the standard caller ID. When I take the call, it changes to the "add a note" card with the caller id image in the background. But when I hang up (from the phone) this card never goes away. If I'm in the office with the watch on the charger in my living room and take a call, I can go in there an hour or two later and that card is being displayed in full brightness in the charger. This is a bit fo a pain, especially if I'm sitting on the couch with the watch in the charger and take a call.
It seemed to me that when I first got the watch, this didn't happen; when I hung up the call, the display would go back to my watch face. I was hoping that once the Lollipop update came through (which seemed to take forever to come) it would go back to the original behavior but it hasn't.
Is anyone else experiencing this?
Is this by design? Is there anyway to either make it go away on call end or stop it from displaying at all?
Any insight would be greatly appreciated.
So nobody? I'm the only one in the world experiencing this?
Same here
I am also facing this issue and haven't found solution till date. At first I thought one if call recorder app is causing this , still no luck even after removing that app.
aXish said:
I am also facing this issue and haven't found solution till date. At first I thought one if call recorder app is causing this , still no luck even after removing that app.
Click to expand...
Click to collapse
My ultimate solution was to buy the Huawei watch. I never could determine the cause which survived every fw upgrade. Between that and the miserable battery life, it was the right decision. The Huawei is better in every way for me and two months into it, I still haven't run the battery out once.
Sent from my Lenovo TAB 2 A10-70F using Tapatalk
I am also experiencing this and wonder has anyone come up with a solution?
My wife's moto360 has recently stopped working. She woke up today and was greeted with a white screen that said "Unfortunately, Android Wear has stopped." Clicking Ok brings you to the watch face which hangs for a few seconds and then returns to this screen. During this period you cannot navigate the watch at all.
I have tried the following to resolve the issue but none of them have solved it.
1) Rebooted the watch by holding the button for 30 seconds.
2) Rebooting the phone.
3) Turning off bluetooth on the phone.
4) Uninstalling android wear.
5) Unpairing the watch and the phone.
Right now it looks like the watch is basically a brick. Has anyone else seen this? Is there a way to factory reset the watch without having to go through the menus on the watch (i.e. from a phone app for example).
I ended up fixing this. Basically I had to repeatedly mash the button on the side while trying to scroll the screen and dismissing the error prompt. Eventually I was able to get to the settings screen which then allowed me to select the reset (which factory resets the device).
Rekna said:
I ended up fixing this. Basically I had to repeatedly mash the button on the side while trying to scroll the screen and dismissing the error prompt. Eventually I was able to get to the settings screen which then allowed me to select the reset (which factory resets the device).
Click to expand...
Click to collapse
Clearing cache of Android wear app on phone helped. Restarted watch as a safe side measure. Everything fine now.
I have exactly the same problem now. But I can't solve it with you metod. Any clue of how can I fix this? Thank you!!!
Mine just started doing this as well. Tried just about everything I have seen on the internet so far to fix it and nothing has worked.
+1. Woke up and found the screen as OP described. I have tried everything except factory resetting the watch. I can't get into the menu long enough to do it. As soon as I hit the OK button the "Android Wear has stopped" screen pops back up within about 1 second. The GUI doesn't respond well enough for me to get to the factory reset.
update: Finally managed to get to the factory reset. The watch rebooted, but did not factory reset.
I gave up and am RMAing it.
for me it worked after lots of resets... but had to start all over again then.... dont know why this happened
Sent from my Nexus 9 using XDA Free mobile app
mrorange2108 said:
for me it worked after lots of resets... but had to start all over again then.... dont know why this happened
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
I just bought my Moto 360 all excited to get my Android Fanboyism to the next level.
The first thing I did was try to update my Android Wear version.
And This is when I start getting the error..
It keeps saying google play services crashed.
google apps crashed..
Someone help..
I know it's a pain, but I ended up RMAing mine. I took my aftermarket band off and just sent it back in the original box with nothing else. They very quickly shipped me a refurb (which appeared to be new). It came in a brand new box with full accessories (charging cable/stand and band). A few days of inconvenience but well worth it. Got the new watch, updated to the latest and it's been running smooth.
i just got this message today!! i cannot interact with the GUI no matter what i tried.. i tried all possible steps except factory reset cause i can't get to it...
IM kinda SOL cause i bought this in the US when it launched and I am in Canada... : < sigh... this totally BLOWS
I tried several times to get to the reset... No luck, Motorola agreed to replace it for free.
Same here ... No luck in accessing settings for factory reset ... going to send it to RMA
Sent from my 1+1 using Tapatalk
impala454 said:
I know it's a pain, but I ended up RMAing mine. I took my aftermarket band off and just sent it back in the original box with nothing else. They very quickly shipped me a refurb (which appeared to be new). It came in a brand new box with full accessories (charging cable/stand and band). A few days of inconvenience but well worth it. Got the new watch, updated to the latest and it's been running smooth.
Click to expand...
Click to collapse
Just wanted to say thanks, because I've been experiencing a similar issue, and I just filled out the RMA for mine. It's been freezing and overheating so bad I have to take it off for awhile. I can live a few days without it.
I think you need to contact with the service center as soon as possible.
I had this same thing and the only solution was to RMA. Goty new 360 in less than a week.
So I got my new 360 in the mail, brand new in retail packaging, and even came with an additional charger. (YIPEE one for work!!) However it's started doing the same thing!! "Unfortunately Android wear has stopped wait, close" No matter how many times I hit close it reappears. I have to hard reset it every time. I took it off the charger 2.5 hours ago at 100% and its down to 52% already because of this. (Once again thankfully I have the extra charger now). I don't understand the issue. My boyfriend's 360 has the same software version and does not have any problem whatsoever. He's also able to change the colors while on the dock and neither of mine would do it (the old or the new). I have tried every color in the settings on my phone and it stays blue. I am beyond frustrated here. IDK what is going on!! Oh we both have Nexus 6 phones too, so I don't think it has to do with that.
I think I'm going to try flashing a different ROM to my phone, and factory resetting. Maybe **sigh** maybe that'll work...
rachelm920 said:
So I got my new 360 in the mail, brand new in retail packaging, and even came with an additional charger. (YIPEE one for work!!) However it's started doing the same thing!! "Unfortunately Android wear has stopped wait, close" No matter how many times I hit close it reappears. I have to hard reset it every time. I took it off the charger 2.5 hours ago at 100% and its down to 52% already because of this. (Once again thankfully I have the extra charger now). I don't understand the issue. My boyfriend's 360 has the same software version and does not have any problem whatsoever. He's also able to change the colors while on the dock and neither of mine would do it (the old or the new). I have tried every color in the settings on my phone and it stays blue. I am beyond frustrated here. IDK what is going on!! Oh we both have Nexus 6 phones too, so I don't think it has to do with that.
I think I'm going to try flashing a different ROM to my phone, and factory resetting. Maybe **sigh** maybe that'll work...
Click to expand...
Click to collapse
I'm running into the same thing. I just received my replacement last week and have received the error twice. I'm going to reset the watch tonight and see how things work out.
Sent from my LG-VS985 using XDA Free mobile app
OState said:
I'm running into the same thing. I just received my replacement last week and have received the error twice. I'm going to reset the watch tonight and see how things work out.
Sent from my LG-VS985 using XDA Free mobile app
Click to expand...
Click to collapse
So I'm pretty sure I narrowed my issue down to watchmaker. I asked my BF if he still uses the watchmaker watch faces and he said no. So I took it off, and started using the regular MOTO watch face. I have not had any errors in 2 weeks. I'm about to install a new ROM on my phone again today, so I may re-install it to see if the issues resurface. If they do I will be contacting the developer, as I have the paid version of the app.
rachelm920 said:
So I'm pretty sure I narrowed my issue down to watchmaker. I asked my BF if he still uses the watchmaker watch faces and he said no. So I took it off, and started using the regular MOTO watch face. I have not had any errors in 2 weeks. I'm about to install a new ROM on my phone again today, so I may re-install it to see if the issues resurface. If they do I will be contacting the developer, as I have the paid version of the app.
Click to expand...
Click to collapse
That very well could be the issue, I use watchmaker for all of my faces. I uninstalled it today. Hopefully I have the same result as you. Thanks!
So I was hesitant to proceed with the update since my 360 has been working so well and the battery life increased tremendously when I got my Note 5.
After a few days of the update pestering me I decided to go for it.
Now there are 2 things that are very annoying.
The first, whenever the screen comes on, there is a slight delay in the watch face.
It lights up with a black face and the hands are white, then it switches to whatever face I have and respected dials.
I'm not using facer or anything, just the stock moto Dials 2. This is very annoying and makes the watch seem slow.
The second thing is that the watchface doesnt turn on when I receive texts anymore.
The vibrate function still works, but the screen won't light up.
Is there a setting that changed making this the default? I would prefer the screen turn on when I receive texts.
Thanks
Make sure 'card previews' turned on from the android wear app, other wise your experience with the faces sounds buggy! A factory reset would help on that.
Factory reset doesnt work, this also happens to me since the update, looks like this is a firmware problem.
Damnit, I wish I didn't update.
Battery is also noticeably worse.
airjordan223 said:
So I was hesitant to proceed with the update since my 360 has been working so well and the battery life increased tremendously when I got my Note 5.
After a few days of the update pestering me I decided to go for it.
Now there are 2 things that are very annoying.
The first, whenever the screen comes on, there is a slight delay in the watch face.
It lights up with a black face and the hands are white, then it switches to whatever face I have and respected dials.
I'm not using facer or anything, just the stock moto Dials 2. This is very annoying and makes the watch seem slow.
The second thing is that the watchface doesnt turn on when I receive texts anymore.
The vibrate function still works, but the screen won't light up.
Is there a setting that changed making this the default? I would prefer the screen turn on when I receive texts.
Thanks
Click to expand...
Click to collapse
Same exact two issues here and I'm shocked I haven't seen more people complain about them. The first one is a nuisance but the second one completely devalues the purpose of the watch making it useless. Not seeing the text/email/etc... and only having a vibration on your wrist is pointless. I could keep my phone on vibrate in my pocket if I wanted to be notified of a new text/email without seeing the actual message. Please post a fix if one is found!
antknee2016 said:
Same exact two issues here and I'm shocked I haven't seen more people complain about them. The first one is a nuisance but the second one completely devalues the purpose of the watch making it useless. Not seeing the text/email/etc... and only having a vibration on your wrist is pointless. I could keep my phone on vibrate in my pocket if I wanted to be notified of a new text/email without seeing the actual message. Please post a fix if one is found!
Click to expand...
Click to collapse
Can you found a way to fix it?
Enviado desde mi SM-N920I mediante Tapatalk
The first issue is because the watch now comes on in ambient mode first. Even if you don't use ambient mode. It sucks. Luckily i use Watchmaker for my watch face so I went in and made all the parts (hands date etc...) to be visible in ambient mode.
I have noticed that if I wait a couple of seconds the notification does appear on my watch screen but it is after the vibrate, not immediate. I thought it wasn't showing up at first too. Still, I wish it was quicker as I look right away.
Sent from my SHIELD Tablet using Tapatalk
I went back to using Facer for my watchface and the delay is gone.
Also did they completely remove the restart option? Now it's just power off, and then press and hold the side button.
I'm experiencing both issues as you do on 6.0.1.
Also yes, reboot option is gone from update.
The renamed reset with "unpair from watch". Not gone, just to mess with us.
Sent from my SHIELD Tablet using Tapatalk
frenziedfemale said:
The renamed reset with "unpair from watch". Not gone, just to mess with us.
Click to expand...
Click to collapse
Reboot is not reset...
I've also noticed that theater mode does not work after the mm update (unrooted, ota). I usually set it to theater mode at night to avoid burn in and just because I don't want it on all night. Now, it looks like it's blacked out, but when I wake up, the charging screen is lit up. Anyone else getting this?
I have the exact same issue after the update. Theater mode will not keep the display off if the watch is being charged. Off the charger, it works as expected. Quite an annoying bug.
If I turn ON the theatre mod with double press the power button before I put the clock on the charging dock, after that screen continue charge with screen off.
For me it's work.
Can anyone try it?
Sent from my D6503 using XDA Free mobile app
Just tried that - doesn't work for me. Screen turns off but once I put it on the charger, it comes back on after a few seconds. I'm watching it and it's still on a few minutes later.
Same here. Screen always turns back on
I'm getting the first bug the OP mentioned havn't noticed the second one though.
However the first bug is annoying enough, hopefully there'll be a quick patch.
Little patience, update to Marshmallow is great.
Here's what I mean with screen off when charge:
So in the morning until you take it out of the dock and go to work.
Sent from my D6503 using XDA Free mobile app
still on 5.0.1
man i just boughjt it 2 days ago and battery sucks,now i am trying to update cause i heard batter improved,but i cant ,watch start download but take too long and then show me a message charger to update blah blah but phone is charger is over 90 percent i have reset phone and uninstalled app many times this is ridiculous now i know why motorola was giving away this pos when yopu buy the 64gb moto x pure edition arrrrgggg
Srandista said:
Reboot is not reset...
Click to expand...
Click to collapse
Sorry I read wrong...but wouldn't you just use the power off option and then turn back on to reboot?
Ok, so like the title says, every 3-4 days I must reboot my phone.
When I play games, the game icon will show up in the lower right corner, I have everything for the game stuff turned off. I can click on the icon and it will ask me to turn on. I back out and it's gone for a few minutes. Mostly until I swipe back, then it will reappear. I can reboot the phone and it will work fine again for a another 3-4 days.
There are other instances that force me to reboot as well, one happened last night. I was scrolling through a local news app and the touch stopped working. I could not scroll up or down, and swiping back did not work. I had to lock the phone and just as the screen went dark, the phone scrolled in the directions I did and it backed out. This only happened when I hit the lock screen.
Is there a fix for this? Has anyone else experienced this?
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
thepersona said:
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
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Mine does not reboot or shutdown on it own, not once... I have to reboot every so often to keep it functional.
@thepersona My phone doesn't auto reboot either. I'd say do a backup and run https://flash.android.com/welcome to fully Factory Reset the phone and see if that helps (Mine upgraded just fine, but my parents both failed the Dec update and had random issues requiring the use of the Android Flash Tool).
Like the OP I do have to reboot my phone about every 3-4 days, but I don't attribute that just to Google Android, coders have become lax on how tight they keep their code, and I say that because in Windows 10 and Windows 11 you have to reboot every few days as well or see an increase in weird issues.
card13 said:
@thepersona Mine upgraded just fine, but my parents both failed the Dec update and had random issues requiring the use of the Android Flash Tool).
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Just to clarify this, most carriers prevented the December update from releasing as Google has asked them to prevent it from going through, primarily due to an issue with calls dropping.
I always manually update my phone, however, I noticed the call dropping bug one day for about an hour straight.
But aside from this meaningless info, I agree with what you said: Attempt a factory reset and see what happens. I turn my phone off every night and charge it, so I don't notice any issues similar to what OP has mentioned.
thepersona said:
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
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Yeah mine did that it would randomly restart once a week no matter what I was doing but I did a factory reset and it hasn't happened since!
wilpang said:
Yeah mine did that it would randomly restart once a week no matter what I was doing but I did a factory reset and it hasn't happened since!
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In your case, was it just a restart? Because mine literally powers off It doesn't reboot again. It shuts down in the middle of the night and I wouldn't know until I wake up when using my phone to figure out it won't turn on. I almost missed work on several occasions because of this lol
thepersona said:
In your case, was it just a restart? Because mine literally powers off It doesn't reboot again. It shuts down in the middle of the night and I wouldn't know until I wake up when using my phone to figure out it won't turn on. I almost missed work on several occasions because of this lol
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Yeah I was lucky and it was only once a week which was tolerable!
Something is definitely not right, hopefully is not a dodgy app but that would be preferable than something unfixable.
Ok guys you are missing my point and question. I DO NOT have the random reboots most have, but I have other issues that no one seem to have. Example, I listen to Spotify over night, I fall asleep to music, but 2 days ago it would randomly pause. At first I thought it was do not disturb that I just turned on, on my watch. It was not. Then I thought I may have been hitting my watch, I took it off and it still paused. I rebooted my phone and it's been fine since, no random pauses. Another example is, I play a game but I have the game dashboard turned off, but there times where the icon will pop up in the lower right. When I go into the settings for it, it shows it's off. When I go back to the game the icon is gone for a few minutes then it reappears. The only way for me to get it to stop showing for a few days is to reboot my phone.
I know you shouldn't have to reboot your phone every few days, and by few I mean sometimes it's 3-4 times a week. That tells me something is wrong.
Are you on the November or December update?
If November, I would try the December one.
Rooted or not rooted?
Either way, I would try a factory refresh and don't restore your apps from backup. Manually install only your most critical apps and see if you have the problem. Even better would be not install any additional apps at all and see if the problem happens. If it doesn't happen, install another small group of your most important apps and test again for long enough. Etc.
If you try thre update and/or factory reset, you could try restoring your cloud backup as normal and see if you have any problems still, but if you do, be prepared to factory reset and try like I mentioned in the above paragraph.
Until you can narrow down if the phone has this problem on the December update before you even change settings and add your favorite apps, then you won't know if it's the phone itself (possibly hardware problem), an app you have installed, a problem particular to a combination of factors including if you're on the November update, or what.
Good luck! Please let us know what happens.
I can tell you that until I updated to the December update I had the kinds of issues you had, where my P6P would malfunction (scrolling, just freezing) and I had to reboot the device. That was the first 6 weeks of using it. But when I updated to the December build, the issues for the most part went away. Hopefully you are on November and can update to December or wait until the January update drops. But I can say that I almost considered returning the phone due to the bugs until the December update resolved everything and it was like a new phone!
Good luck.
darbylonia said:
I can tell you that until I updated to the December update I had the kinds of issues you had, where my P6P would malfunction (scrolling, just freezing) and I had to reboot the device. That was the first 6 weeks of using it. But when I updated to the December build, the issues for the most part went away. Hopefully you are on November and can update to December or wait until the January update drops. But I can say that I almost considered returning the phone due to the bugs until the December update resolved everything and it was like a new phone!
Good luck.
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Awesome!!! This is the kind of news I like to hear..... Just waiting for att to send it through. I checked this morning as my work Verizon Samsung phone got an update.