Usb connection (MTP) not working. - Galaxy Tab 3 Q&A, Help & Troubleshooting

Hi.
My laptop's hardrive died so i had to buy a new one and intall windows xp again. So far so good. But now that im trying to connect my tab to transfer some files, as i used to, i get an error of "MTP device failed installing" or something like that.
I researched about that and tried every possible sollution out there. The only thing that semi-works is installing Windows Media Player 10 (which is wierd bc i was using media player 9 before and the device worked well).
The reason i said semi-works is:
When i try to explore the files in it, it doesnt matter if its the internal or external memory, it opens a new screen with 2 folders. Media and Data. Whichever I click the system hangs while "thinking" and it doesnt un-hangs unless I kill the windows explorer in the task manager or unplug the device.
Sorry for the long post and my ugly english.
TIA

Related

Connecting Gnex to PC deletes my internal storage

When I connect my phone to my laptop and try to copy a file to Gnex it says moving but never moves the file over..When this happens i click cancel and unplug my phone. When I open up my file manager all my internal storage is gone. All that is there are the Android, DCIM and ect folders with a modified date of just then and are empty
THis has happned 3 times already.The last time when I plugged the phone back to the PC the files came back but then went away.
What is going on? Is there a way to format the internal storage incase there is a issue somewhere before I start over again. I am tired of losing all my pictures, wallpapers and backed up rom mods and ect. I dont set them to autobackup to the cloud cause the battery needs all the life it can get LOL.
Running AOKP lastest and Franco kernel
Laptop: Vista 32bit
I find MTP very buggy, even with win7.
Do you have wireless access? If yes I suggest you try airdroid (gives you full access on a pc on the same wireless network) or one of the other wireless connect apps, or set up a wireless ftp server over ssh if you're a command line person.
airdroid was the first one I tried, it works well for me (ubuntu 10.04 and 11.10, vista 32, win7 64) so I've not looked further.
Just tried it...Not bad...only down side is copying stuff from the phone to PC you have to export zip files. And its slow over wifi. I'll have to keep exploring
Windows Explorer MTP transfer is buggy as hell. What I typically do with media is either use MediaMonkey for music (which works flawlessly and very fast over MTP, unlike Explorer) and just adb push for video.
For small transfers (<250MB), MTP through Explorer works okay.

[Q] Issues connecting Note 2 to PC

Hi guys, was hoping someone on the forums was able to help me out with an issue I am having with my Note 2. I am a first time android user so I might be doing something wrong. Whenever I connect my note 2 to my computer, it gives me a pop up message on my phone.
"Unable to find software on your PC that can recognize your device. Service pack 3, Windows Media Player, version 10 or higher, for Windows XP or Android File Transfer for Mac OS must be Installed."
After getting this message I went to update everything on my computer. I am current on my Service Pack and I downloaded Windows media player 11. I also downloaded Kies on my computer and still, my PC doesnt recognize my phone.
Has anyone else ever experienced this issue? Also, do I need to have a micro SD card to be able to connect to my PC?
I believe right now the pc is trying to read from your device's internal memory but it doesn't have the proper drivers installed.
If you had a micro sd, it would just show up in your file explorer as readable media that you can transfer files to and from.
Sounds to me like you just need proper drivers installed and then you can do the same with your internal storage.
Sent from my Samsung Galaxy Note II (SGH-I317) on the infamous AT&T Network.
That makes a lot of sense. Thank you for your reply. I guess I should just pick up a micro sd card and then try it out again. Thanks again for your help.
No problem. If your browse the developer forum or do a search, I'm sure you could dig up the drivers somewhere. I'm honestly surprised that this device didn't include a disc to install proper drivers.
Sent from my Samsung Galaxy Note II (SGH-I317) on the infamous AT&T Network.
i to had this same problem, it wouldn't recognize the phone so i had to install and uninstall the samsung drivers 10 times for it to finally see the phone and SD card. after hours of frustration i think i found the issue. uninstall any USB drivers windows may have installed when u connected the phone and go get the installer from samsung. while in the settings menu on the phone under the developer section at the bottom make sure USB Debugging is turned off. then install the drivers plug the phone in after and let windows do its thing and bam ur done. full access to internal drive and SD if u have one installed
Had the same problem and finally found the solution on another forum site. There is a hidden setting that switches USB connectivity between USB Mass Storage and Samsung Kies. The only way to get to the setting is to create a shortcut on the Home screen as follows:
1. Press and hold an empty spot on the Home screen.
2. Choose Shortcuts
3. Choose Activities
4. Scroll down and choose USB Settings
Using the new shortcut you can now switch to Mass Storage mode and your phone will be recognized as a hard drive (even though Windows says it is a Portable Media player). Just double click on it in Explorer and you have access to both the internal memory and the SD card.
Note 2 usb
jow350 said:
Had the same problem and finally found the solution on another forum site. There is a hidden setting that switches USB connectivity between USB Mass Storage and Samsung Kies. The only way to get to the setting is to create a shortcut on the Home screen as follows:
1. Press and hold an empty spot on the Home screen.
2. Choose Shortcuts
3. Choose Activities
4. Scroll down and choose USB Settings
Using the new shortcut you can now switch to Mass Storage mode and your phone will be recognized as a hard drive (even though Windows says it is a Portable Media player). Just double click on it in Explorer and you have access to both the internal memory and the SD card.
Click to expand...
Click to collapse
How do you press and hold an empty spot on Note 2?
Because for my Note 2, when I press and hold the Home Screen, it will pop up with a box that you only can choose set wallpaper, apps and widgets or folder. SO how to choose shortcuts? Because it is not there?
Please help me. TQ
carlz_sky81 said:
How do you press and hold an empty spot on Note 2?
Because for my Note 2, when I press and hold the Home Screen, it will pop up with a box that you only can choose set wallpaper, apps and widgets or folder. SO how to choose shortcuts? Because it is not there?
Please help me. TQ
Click to expand...
Click to collapse
You can do that by installing a different launcher, for example nova launcher free version. Hope this method might work for you. But did not work on my note 2. I am also still looking for answer.
I'm having the same issue as you...and have tried everything as well...and am about to pull my hair out getting this to work.
The MSS install wizard is bogging down and is taking hours to install this for some reason...I am wondering if Samsung has borked this completely for Vista /XP..
I am open for suggestions
Mac
I've noticed Windows is not able to find the driver for it.
Try downloading the OEM USB driver from Samsung: http://www.samsung.com/us/support/owners/product/SGH-I317TSAATT
Disconnect the phone
Install the driver
Connect the phone
Let Windows look and install subsequent updates since the OEM version
Same Problem Here
Acyu said:
Whenever I connect my note 2 to my computer, it gives me a pop up message on my phone.
"Unable to find software on your PC that can recognize your device. Service pack 3, Windows Media Player, version 10 or higher, for Windows XP or Android File Transfer for Mac OS must be Installed.
Click to expand...
Click to collapse
I have the same issue and receive the same error message. But only on my Windows XP computers. All my Windows 7 computers work perfectly, but my 64gb SD card connects as a media device, instead of a mass storage device which I could assign a drive letter in XP>
I have tried installing Samsung's USB driver numerous times with no results.
So has anyone found a real solution to connecting a Note 2 SD card to an XP computer as a mass storage device just like any other cell phone I have ever had?
tlwalker1962 said:
I have the same issue and receive the same error message. But only on my Windows XP computers. All my Windows 7 computers work perfectly, but my 64gb SD card connects as a media device, instead of a mass storage device which I could assign a drive letter in XP>
I have tried installing Samsung's USB driver numerous times with no results.
So has anyone found a real solution to connecting a Note 2 SD card to an XP computer as a mass storage device just like any other cell phone I have ever had?
Click to expand...
Click to collapse
I am also having the identical problem. The Note 2 will not connect to any of the three computers I've tried regardless of the settings I've messed with. It used to connect fine and I'm not sure what happened, but now it just charges and registers nothing on the connected PC. Help.
Usb mass storage mode is pretty much gone at this point. Somewhere someone had the wisdom we only need ptp and mtp. I saw an app in the store that will mount external sd as ums. But that doesn't seem to help with the internal, nor do I know if it translates ext4 into something windows can read. :/
-----
I would love to help you, but help yourself first: ask a better question
http://www.catb.org/~esr/faqs/smart-questions.html
This is crazy. I had a note 2 and it synced right away. It broke, I got a replacement and now I am getting the same errors.
Has anyone tried any different method
Has anyone tried any different method? Any solution?

[Q] Nexus not showing up in windows

Hello all. I have recently installed CM 10.2. My device will not show up in Windows when running CM rom. When i run stock rooted it shows up. Any ideas? I have usb debugging checked, all drivers installed.
bynarie said:
Hello all. I have recently installed CM 10.2. My device will not show up in Windows when running CM rom. When i run stock rooted it shows up. Any ideas? I have usb debugging checked, all drivers installed.
Click to expand...
Click to collapse
Go to settings then storage n then USB connection and make sure mtp is checked
thanks
Hnk1 said:
Go to settings then storage n then USB connection and make sure mtp is checked
Click to expand...
Click to collapse
Thanks a lot. Worked perfectly
Hnk1 said:
Go to settings then storage n then USB connection and make sure mtp is checked
Click to expand...
Click to collapse
So what is the trick if this has been ticked the whole time but still won't show up? I've glot CM 10.2, MTP is checked, when plugged in the laptop it shows up at the bottom on the task bar & then when I right click it says Nexus 7.
My device shows up under devices & printers, but not under computer when clicking the start menu on the PC & clicking computer. My HDD, DVD drive & SD card all show up, but no N7 so I can't transfer files.
Am I missing something else?
quickstang said:
So what is the trick if this has been ticked the whole time but still won't show up? I've glot CM 10.2, MTP is checked, when plugged in the laptop it shows up at the bottom on the task bar & then when I right click it says Nexus 7.
My device shows up under devices & printers, but not under computer when clicking the start menu on the PC & clicking computer. My HDD, DVD drive & SD card all show up, but no N7 so I can't transfer files.
Am I missing something else?
Click to expand...
Click to collapse
Please elaborate a bit. What I understood is :
Nexus 7 doesnot show up like an SD card etc but as a mobile device yet you can not transfer stuff ?
It doesnot show up like a drive. For me, on Windows 7, it shows up like a mobile device in other devices with the name "Nexus 7". If i click it , I get into the internal memory. You can not rename folders or transfer files within Nexus(as it is used by the Nexus itself so it can not be changed). However, try copy a file from PC to your nexus. Does that work? If yes, that is perfectly normal. Use a file explorer like ES file explorer to rename and transfer files within Nexus. But Es file explorer has some bugs with JB 4.3 esp with extracting a rar file.
If this doesnot solve it, I remember there was also some settings for it. I can not remember though as I havenot used the latest CM 10.2.
Hnk1 said:
Please elaborate a bit. What I understood is :
Nexus 7 doesnot show up like an SD card etc but as a mobile device yet you can not transfer stuff ?
It doesnot show up like a drive. For me, on Windows 7, it shows up like a mobile device in other devices with the name "Nexus 7". If i click it , I get into the internal memory. You can not rename folders or transfer files within Nexus(as it is used by the Nexus itself so it can not be changed). However, try copy a file from PC to your nexus. Does that work? If yes, that is perfectly normal. Use a file explorer like ES file explorer to rename and transfer files within Nexus. But Es file explorer has some bugs with JB 4.3 esp with extracting a rar file.
If this doesnot solve it, I remember there was also some settings for it. I can not remember though as I havenot used the latest CM 10.2.
Click to expand...
Click to collapse
So the first picture is of devices. You can see the N7 is shown, but clicking it only takes me to the info about the device. No way to transfer stuff. Right clicking gives me eject, troubleshoot, properties.
The second is the windows section where it shows the HDD, etc. No N7. I was expecting it to show up to be able to transfer files from computer to the device as in a mass storage device. I did this with the last one where I could see everything on the device.
I have a 600mb file I want to transfer to the tablet & was expecting to just copy it over.
quickstang said:
So the first picture is of devices. You can see the N7 is shown, but clicking it only takes me to the info about the device. No way to transfer stuff. Right clicking gives me eject, troubleshoot, properties.
The second is the windows section where it shows the HDD, etc. No N7. I was expecting it to show up to be able to transfer files from computer to the device as in a mass storage device. I did this with the last one where I could see everything on the device.
I have a 600mb file I want to transfer to the tablet & was expecting to just copy it over.
Click to expand...
Click to collapse
I am attaching my pictures how I see my nexus when it is connected. You do not see Nexus 7 if it is not connected properly or not enabled from Nexus settings.
Does your device charge when you connect to the PC ?
Does your device connect in USB debugging mode ?
Further, go into device manager in My computers and see if there are any question marks on any device? Make sure your device is connected at that time.
Try to connect it to different port or without USB hub if you are using as sometimes, devices do not show up.
Moreover, try to connect your device to the PC and then tick on MTP and then change few options like connect via different methods and see if any usb connection is seen ?
Also, close all other mobile softwares in the background and taskbar (Kies, Sony PC companion, LG, Nokia PC suit) and then try connecting it.
They are many a times culprits. Even try uninstalling their drivers and programmes.
IF USB DEBBUGGING WORKS AND CHARGING, DRIVERS ARE PERFECTLY INSTALLED IN THE PC
YOUR PROBLEM SEEMS TO ME FROM NEXUS SETTINGS.
IT SIMPLY COULD BE A BUG AS CM is still nightly
I hope this helps
quickstang said:
So the first picture is of devices. You can see the N7 is shown, but clicking it only takes me to the info about the device. No way to transfer stuff. Right clicking gives me eject, troubleshoot, properties.
The second is the windows section where it shows the HDD, etc. No N7. I was expecting it to show up to be able to transfer files from computer to the device as in a mass storage device. I did this with the last one where I could see everything on the device.
I have a 600mb file I want to transfer to the tablet & was expecting to just copy it over.
Click to expand...
Click to collapse
Hnk1 said:
I am attaching my pictures how I see my nexus when it is connected. You do not see Nexus 7 if it is not connected properly or not enabled from Nexus settings.
Does your device charge when you connect to the PC ?
Does your device connect in USB debugging mode ?
Further, go into device manager in My computers and see if there are any question marks on any device? Make sure your device is connected at that time.
Try to connect it to different port or without USB hub if you are using as sometimes, devices do not show up.
Moreover, try to connect your device to the PC and then tick on MTP and then change few options like connect via different methods and see if any usb connection is seen ?
Also, close all other mobile softwares in the background and taskbar (Kies, Sony PC companion, LG, Nokia PC suit) and then try connecting it.
They are many a times culprits. Even try uninstalling their drivers and programmes.
IF USB DEBBUGGING WORKS AND CHARGING, DRIVERS ARE PERFECTLY INSTALLED IN THE PC
YOUR PROBLEM SEEMS TO ME FROM NEXUS SETTINGS.
IT SIMPLY COULD BE A BUG AS CM is still nightly
I hope this helps
Click to expand...
Click to collapse
Also I found this thread. I am sure this will help
http://forum.xda-developers.com/showthread.php?p=44262098
Hnk1 said:
Also I found this thread. I am sure this will help
http://forum.xda-developers.com/showthread.php?p=44262098
Click to expand...
Click to collapse
May be a CM bug. I just connected my Galaxy Nexus running 4.2.2 AOKP & I just transferred files from my phone to computer.
The N7 is connected, charging, debugging works, etc. So i'll keep waiting to see what the deal is with each new CM install.
I do appreciate all of the suggestions. Should have tested it on CleanRom before flashing CM to see if it was working then.
I am having the same problem with cleanrom

Phone not connecting to my computer anymore... Need to transfer images

So my friend, having made a move to the iPhone 6+, asked me to help her move pictures, etc. from her old phone to her new phone. Unfortunately, I don't know what went wrong and her phone (t989) won't connect to the computer. The notification that it's in USB mode doesn't show, the sd cards (internal and external) aren't being read / even visible on the computer, and it's a stupid phone that I personally want to destroy.
Caveats:
She is on Gingerbread still having never updated her phone. All her pictures are on her internal SD card too. Apps are of course restricted by her OS (but it wouldn't be that hard to find old apps, just time consuming). Google Play Store crashes frequently while downloading apps. She isn't rooted (obviously, I don't blame her since she isn't interested in all that, and the only root method seems to be to use ODIN, but that would wipe her internal clean which I don't want to do.
What I've done:
I've done a hard reset on the phone (shut down, remove battery, insert battery, turn on). Not sure if the seconds matter, but it was a quick take out, put in. Maybe a few seconds, definitely not 30 more. But when the phone turned on, her time went back to 1970 or something.
I've tried to copy the DCIM of the internal onto the external, but she has like 5k pictures and using My Files, it quits the transfer randomly without an indication where it quit or why.
AirDroid, but that gave me invalid package. Could have installed manually, but didn't have that much time and didn't think about it.
Bluetooth on the mac doesn't stay connected to the phone.
My goal:
Figure out how to connect to the computer preferably over USB. I still need to transfer her whatsapp messages too but without it showing up on the computer, I'm stuck. I've downloaded Samsung drivers, I have Samsung Kies installed. I just don't know what is wrong with it.
Any ideas? I've done all this on my laptop, but I told her to come over some day to use my desktop and see if it works on there (I was using a Windows Bootcamp partition on my macbook pro). I tried to connect the phone to OSX as well, but I didn't install Kies, which might be a reason... but the USB connected notification just doesn't want to come.

Datatrasfer speed horrible

Hi mates,
I have big issues with data transfer with my device. I wanted to do a backup of my files (Whatsapp and several folders). My System is Windows 10. When I connect my phone to my PC and choose "Data Transfer" on it I see my Pixel at the Explorer on my PC. Now when I try to drag and drop a folder to my PC it calculates the duration but nothing happens and then my Explorer crashes. Does anyone have the Same Issue? Sadly I cant remove the SD Card because there isn't one. How do you drag and drop big folders? Dragging single files works, but i cant drag 5000+ files at their own.
Tugix1 said:
Hi mates,
I have big issues with data transfer with my device. I wanted to do a backup of my files (Whatsapp and several folders). My System is Windows 10. When I connect my phone to my PC and choose "Data Transfer" on it I see my Pixel at the Explorer on my PC. Now when I try to drag and drop a folder to my PC it calculates the duration but nothing happens and then my Explorer crashes. Does anyone have the Same Issue? Sadly I cant remove the SD Card because there isn't one. How do you drag and drop big folders? Dragging single files works, but i cant drag 5000+ files at their own.
Click to expand...
Click to collapse
Hello,
Maybe a Windows driver problem?
Did it happen suddenly or it has always been this way?
Did you try on another computer?
Another USB cord?
Tried another phone to see if it transfers fine to the same computer?
Good luck...
Thanks for your advices.
Maybe a Windows driver problem? nope..
Did it happen suddenly or it has always been this way? always
Did you try on another computer? yes, same ****.
Another USB cord? Same ****
Tried another phone to see if it transfers fine to the same computer? all the nexus/pixel with solid storage does this.
I Try now Wondershare MobileGO, it's slow af but it works U don't have these Problems?
Tugix1 said:
Thanks for your advices.
Maybe a Windows driver problem? nope..
Did it happen suddenly or it has always been this way? always
Did you try on another computer? yes, same ****.
Another USB cord? Same ****
Tried another phone to see if it transfers fine to the same computer? all the nexus/pixel with solid storage does this.
I Try now Wondershare MobileGO, it's slow af but it works U don't have these Problems?
Click to expand...
Click to collapse
Hello, not at all...
File transfert is super fast. From Windows 10 to Pixel and from Pixel to Windows 10.
Can you try to uninstall the Pixel driver from device manager, also uninstall the device completely when plugged in... Then unplug and plug it back. Select transfert on the Pixel and let it update the driver.
Also, are you completely stock or is your bootloader unlocked? If unlocked, try booting TWRP.img and try transferring from here.
Good luck...
Same here. i actually made a thread about it a while back, cant find it though.
Speeds literally crawl to 256kbps some times!
Happens on my gaming machine, and my linux pc, on all ports, with both my cables. with the same setup i can get around 30-40mbps with my nexus 5x and 6.
i notice it happen more often transferring from pc to phone, but it happens consistently both ways. Ive tried with adb debugging, without adb, ptp and mtp, and all my drivers are synced up with google so they are the latest. i ended up setting wireless transfer up.
Super fast for me after 7.1.2
i agree MTP blows but after the update I moved 1.25gb of music in less than a minute using USB 3 connection.

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