LG G4 left half of screen gone black ??? - G4 Q&A, Help & Troubleshooting

I purchased an LG G4 H818P dual sim from Dubai. I've used the phone for about 2 weeks now and suddenly for absolutely no reason the left half of my screen has gone full black (split down the middle). The touch still works though. I have tried a hard reset which didn't work. On some forums people with the same problem said they removed the screen protector and it solved the problem. I did likewise but to no avail. Can anyone assist urgently please.

Could be connector or broken screen. Not software issue for sure. Drop it lately?
Sent from my LG-H812 using XDA Free mobile app

Sounds similar to this thread
http://forum.xda-developers.com/g4/help/weird-half-screen-issue-t3178944
those people are mostly sprint though.

I had the same problem. I had return to LG to fix and replace with new screen.

Related

Blank screen, help!

Last night I pulled my Desire Z nam out of my pocket to find an all white screen. I pulled the battery and attempted to reboot. Upon reboot, all I got was a blank screen (the backlight comes on but nothing else) and it has remained like that since. As I didnt buy this through Bell or T-mobile, etc, I have no insurance or anything on it. Am I screwed?
cmccollough said:
Last night I pulled my Desire Z nam out of my pocket to find an all white screen. I pulled the battery and attempted to reboot. Upon reboot, all I got was a blank screen (the backlight comes on but nothing else) and it has remained like that since. As I didnt buy this through Bell or T-mobile, etc, I have no insurance or anything on it. Am I screwed?
Click to expand...
Click to collapse
I think your phone screen cracked... am not really sure but the best thing I guess is to find a repair shop
Sent from my HTC Desire Z/G2 Using XDA Premium App
You are screwed. I had the same problem on mine. Put the phone down for one second. Picked it back up and it was blank. Rebooting and taking out the battery does nothing. I had to go to the t-mobile store and get it replaced as it was still under warranty. I am sorry for ur loss
Sent from my T-Mobile G2 using XDA App
Try bootloader? Take out battery, put it back, then holding volume down, press the power button.
If you can't even get into bootloader, I think you are pretty screwed.
cmccollough said:
Last night I pulled my Desire Z nam out of my pocket to find an all white screen. I pulled the battery and attempted to reboot. Upon reboot, all I got was a blank screen (the backlight comes on but nothing else) and it has remained like that since. As I didnt buy this through Bell or T-mobile, etc, I have no insurance or anything on it. Am I screwed?
Click to expand...
Click to collapse
I've having a similar situation with a black screen when I open it. Seems like the LCD is losing connection. Does sliding it open/closed have any effect?
Bootloader can be accessed but the screen is blank so its useless. Haptic feedback and backlight would still be there. But nothing else
Sent from my T-Mobile G2 using XDA App
Btw I'm in the same boat. bought a bell mobility phone on ebay unlocked @ full price, and using on at&t. Let us know if moving the lcd to a certain position helps.
something similar to this happened to my G2 and i JUST got off the phone with t-mobile about it. The guy said it was a known issue for the G2. Unfortunately, since you don't have insurance, your might have to spend some money... BUT i would first call HTC. I bought a G1 back in August 2009 of craigslist. after a year or so i was using it and the touch screen just stopped working when I opened my text messages. I called HTC and, for free, they took it in and sent me a new one. I believe its because the devices themselves have manufacturer warranty. So definately call them before you give up!
The screen stays blank no matter the position of it (opened or closed). I'll try giving htc a call but since its unlocked I think the warranty is most likely void. thanks for the replies

Random (and ghostly) touches on screen

Hi guys!
I have a F180L (converted on a E975), my phone never fell from any distance, or had any kind of impact, BUT...Since I updated to last version o Carbom ROM, I've got a issue on my screen...
There are random touches on my down-left corner of the screen. It's completely random, while the charger is plugged, or not. But it only happens when an app is opened, while in homescreen (even on google now cards) everything is ok...
I've already flashed another rom, the AOKP Android L release 11, the problem still here...I installed a screen tester app, and this corner is not recognizing when I touch.
What can I do? Is there any kind of fix for it?
It's really annoying (mainly while typing)...
Thank you for any help!
I guess its time for a replacement.
Made some research on other forums and found some people with the same problem, but on other devices...On Nexus 4 and Xioami (mostly)...They solved this by replacing the battery...I'll try to do that this week...
But any other tip about can help...
it might be a kernel issue
if u have jolla kernel try changing the kernel first
I have also the ghost touching on my E975.
Tried to do a scan with antivirus with no luck.
For instance it's hard to dial number, because there are ghost touches often.
It's like on tihs video, but I have touches even more often:
http://www.youtube.com/watch?v=EHFtafL-HKc
I'm on stock KitKat 4.4.2 ROM.
Any ideas about the issue?
smoke2 said:
I have also the ghost touching on my E975.
Tried to do a scan with antivirus with no luck.
For instance it's hard to dial number, because there are ghost touches often.
It's like on tihs video, but I have touches even more often:
http://www.youtube.com/watch?v=EHFtafL-HKc
I'm on stock KitKat 4.4.2 ROM.
Any ideas about the issue?
Click to expand...
Click to collapse
I also had this problem and I sent it to service center (Still in warranty period). They replaced my phone touch screen and the problem is solved.
artit said:
I also had this problem and I sent it to service center (Still in warranty period). They replaced my phone touch screen and the problem is solved.
Click to expand...
Click to collapse
Thanks.
It's relatively common issue, hope it will not appear again...
Sorry to resurrect this thread but I seem to have a problem with my screen, not with the ghostly touches but my screen has like one part of it not responsive to touches especially the keyboard. While typing in portrait mode I can't type in the letters x and d and the whole line of the screen above those letters can't respond to my touches. The others are OK though. Anyone else having the same problem or is it just me? Already flashed different ROMs but same problem
So...I didn't manage to get a new battery to perform a test yet...Maybe I'll do that until the end of this week, and post the results here...
About the kernel...Mine is "3.4.0 [email protected]" ...
Going to update to new Kevin's L ROM and see what will happen...Hope I can help u, guys...
I had the same problem as well, unfortunately my phone was just out of the warranty period so I couldn't get a repair or replacement. I tried everything to do with the software and firmware at first to see if that was the issue(no luck). I noticed when my phone was either hot from heavy usage or charging, it was at its worst..couldn't even put my lock pattern in without it spazzing out. After almost throwing my phone at a wall numerous times I decided to get a new digitizer (easily bought online at reasonable prices). Watched a tutorial on Youtube and replaced it successfully and haven't had a problem since.
kayotic321 said:
I had the same problem as well, unfortunately my phone was just out of the warranty period so I couldn't get a repair or replacement. I tried everything to do with the software and firmware at first to see if that was the issue(no luck). I noticed when my phone was either hot from heavy usage or charging, it was at its worst..couldn't even put my lock pattern in without it spazzing out. After almost throwing my phone at a wall numerous times I decided to get a new digitizer (easily bought online at reasonable prices). Watched a tutorial on Youtube and replaced it successfully and haven't had a problem since.
Click to expand...
Click to collapse
That's exactly the SAME situation the occurred today, almost threw at a wall...when data is on heavy usage, it gets worse...I'll try this, but I seriously thinking about to get a new Moto G...'cause this digitizer gonna take a long time to arrive at my country
Thanks for ur information, dude!
So tried the touchscreen test and found out it was like a whole strip of screen that got affected. It was okay just a few days ago though,
dashcsn said:
That's exactly the SAME situation the occurred today, almost threw at a wall...when data is on heavy usage, it gets worse...I'll try this, but I seriously thinking about to get a new Moto G...'cause this digitizer gonna take a long time to arrive at my country
Thanks for ur information, dude!
Click to expand...
Click to collapse
Yeah no problem and thats unlucky. I've got the Korean variant and wasn't ready to wait weeks to get my new digitizer either from Asia. I managed to find a european version that arrived next day and included front housing aswell (although modifications were needed a bit for the internals to fit). Yeah the Moto G look great but it seems to be more of a downgrade from your current handset right?
Sent from my LG-F180L using XDA Premium mobile app
kayotic321 said:
Yeah no problem and thats unlucky. I've got the Korean variant and wasn't ready to wait weeks to get my new digitizer either from Asia. I managed to find a european version that arrived next day and included front housing aswell (although modifications were needed a bit for the internals to fit). Yeah the Moto G look great but it seems to be more of a downgrade from your current handset right?
Sent from my LG-F180L using XDA Premium mobile app
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Click to collapse
Where did you get the eu one? My screen has been like that for a long while, I have learned to live with it, but would love to change it.
thanks
hh0829 said:
Where did you get the eu one? My screen has been like that for a long while, I have learned to live with it, but would love to change it.
thanks
Click to expand...
Click to collapse
I live in the UK I managed to find one here on ebay. I know you can get some from Italy , Spain and I'm positive there some in US aswell. Search "E975 housing or digitizer" depending on what your after. Do be careful as some replacements screens lack the LG logo or a bad quality. Im would give direct link but im not sure about the forum rules on that are. If your still unsure do PM me your country and I'll PM you back an appropriate link.
Hope I helped.
Sent from my LG-F180L using XDA Premium mobile app

Zenfone 2 ghost touch

Hi all
Im very sory and angry. I was send my device to service center about ghost touch problem.(with all information screen videos, bug reports etc.) and they make only factory reset and send back to me my device. of course this problem still continue. I start legal transactions about my money and lost time. I m so sory. I realy loved this phone. Anyone have a solution for this problem?
if you wanna see the problem pls watch this video
h t t p s://drive.google.com/file/d/0B6I-PuQlmiZbcGJhNlA3emxITXM/view?usp=sharing
ASUS ZenFone 2 (ZE551ML)
And screen logs video
h t t ps://drive.google.com/file/d/0B6I-PuQlmiZbWHcxbFliOXBBQWs/view?usp=docslist_api
I've had this problem before with my other phone, and found the problem comes when i install certain app. So I just uninstall it then problem gone. Hope this could help
Sent from my ASUS_Z00AD using XDA Free mobile app
may be but I make factory reset (service center make too) when device totaly orijinal I saw same problem.
I'm facing the same problem since few days. Can't find any solution. Its happening on the left most corner of the whole device. My phone is Zenfone 2 ze551ml 2gb model.
I had the same issue. My screen was replaced by the service center.
Asus Zenfone 2 ZE551ML Showing Ghost [email protected]
I also using Zenfone ZE551ML and About A month ago , Mine Device is Also Random Touches All Over the Screen. I Have Tried 2 OTA Updates But Problem Is Still There. As You Guys Say,Not Even Asus Care Center Guys Solve This ProblemProblem. so Is There Any other solution to Make it Working Normally Like before.
I am having a hard time writing This Post Now.Because of These Ghost Touches.
Can't We guys Ask to Asus For a Software Update
for This Solution.
If You guys have Any Solution for this,Kindly Mail me at [email protected].
Thank-you.
Had the same problem. Tried everything including tightening the screws like some suggested. Finally i tried loosening the screws instead, and even removed a couple of screws at the top. Ghost touch finally stopped. Been 8 hours now. Hopefully it stays that way.
houhong said:
Had the same problem. Tried everything including tightening the screws like some suggested. Finally i tried loosening the screws instead, and even removed a couple of screws at the top. Ghost touch finally stopped. Been 8 hours now. Hopefully it stays that way.
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Click to collapse
how's your phone now? i encounter the same problem. my phone is just two months old and mine is laser 6 inches. i have sent it to the service center for diagnosis and replacement/repair. im worrying that this problem would come back after some time. im assessing that my digitizer broke because an inch of my screen does not respond in addition to the ghost touch
My ZE550ML is having a little ghost touch also, but it sorta happens when I under clock the processor and when I'm using apps like Google+, XDA, etc. It doesn't happen often, but when it does it just goes away for a few hours. Might have to do what houhong did.
Sent from my ASUS_Z008 using XDA-Developers mobile app
mine has ghost touch on top screen.. its annoyong.. mine is 550ml from hongkong which i cant get warranty from philippines... darn!.. to asus what should i do now? ty
pato2015 said:
mine has ghost touch on top screen.. its annoyong.. mine is 550ml from hongkong which i cant get warranty from philippines... darn!.. to asus what should i do now? ty
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Click to collapse
Hate to say it man, but you might need to get a new smartphone
Sent from my ZTE A2017U using XDA-Developers mobile app
troy5890 said:
Hate to say it man, but you might need to get a new smartphone
Sent from my ZTE A2017U using XDA-Developers mobile app
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Click to collapse
im just seing my zenfone once a month cauuse cant stand the ghost touches.. at times cant write at all.. yup alrrady got moto x pure editiom $ 260.. at beat buy... it working grreat... sorry for wrting cause im using the stupid z3nfone now..
pato2015 said:
im just seing my zenfone once a month cauuse cant stand the ghost touches.. at times cant write at all.. yup alrrady got moto x pure editiom $ 260.. at beat buy... it working grreat... sorry for wrting cause im using the stupid z3nfone now..
Click to expand...
Click to collapse
That's alright my fellow sir. I had to get the Axon 7 since the LCD wouldn't turn on after going through ghost touch. I'm glad you got a moto x pure edition to replace it. It is definitely a worth smartphone to replace.
Sent from my ZTE A2017U using XDA-Developers mobile app
Hello Guys , the ghost touch has no relation with any app or software, it is purely a hardware problem, Main cause of this is the digitizer tiny flat cable . you need to disconnect and reconnect the digtizer flat cable ( under metal cover for the main board) please follow proper procedure , Then before you put things back together stick a peace of foam over the flat cable connection after locking it in the position ( over cable and connector). This should sort the problem , but if you experience the ghost touch again , you need to replace screen digitizer first and follow the same procedure for the new screen digitizer and that will be end of problem.
Please do not bother with factory reset or uninstalling apps .. I briked and unbriked the whole phone before I realize problem had nothing to do with software !!
Good luck!
BP100 said:
Hello Guys , the ghost touch has no relation with any app or software, it is purely a hardware problem, Main cause of this is the digitizer tiny flat cable . you need to disconnect and reconnect the digtizer flat cable ( under metal cover for the main board) please follow proper procedure , Then before you put things back together stick a peace of foam over the flat cable connection after locking it in the position ( over cable and connector). This should sort the problem , but if you experience the ghost touch again , you need to replace screen digitizer first and follow the same procedure for the new screen digitizer and that will be end of problem.
Please do not bother with factory reset or uninstalling apps .. I briked and unbriked the whole phone before I realize problem had nothing to do with software !!
Good luck!
Click to expand...
Click to collapse
Thank you! Will definitely try it.

LG G4 Warranty Options for Unsatisfactory Product

I haven't been on here for quite some time and wanted to know if others with this phone have been able to get something different (possibly V10) from LG. This morning I was looking at a media intensive web page and the phone froze (has done this many times) then rebooted. After the LG splash screen it just died despite having 44% battery. After this it would not recognize being charged and would not power on. If I let it sit long enough and remove and replace the battery it will show the LG splash screen then die again.
I'm asking the question about switching devices because there has been nothing but problems from touch screen misses, to the QC 808 heating up like an oven, now the bootloop issue. I've always came to XDA to mod an already perfectly working phone. I am now feeling like I'll have to start modding my phone just to get it to work right. I am thinking of reaching out to LG to try see if they are giving any options to us.
The same thing happened to me this morning, was looking at a video on Facebook when it suddenly froze up! Did not respond to anything... Had to pull the battery but now it does not respond to anything, had 90% battery!... After doing what You wrote, waiting a while and then put the battery back in it started up, but it stays on the LG logo for aprox a minute, before it just goes black again!? Did You find a solution? It is under a year old, so I presume this is a reclamation from LG? I have never had any issues with it like oveheating etc etc, only thing was a dead pixel on the screen when I bought it, but got a replacement screen without any problems from the service provider, so the sevice and time used was great, really hope that it is going that smoot this time too.... But seems like there are a lot of issues with the G4.... my wifes G4 has has the problems with overheating and battery drain, but mine has worked great, until now ?
Sent from my Nexus 7 using XDA-Developers mobile app
Check your S/N. If that starts with anything between 505 and 509... welcome to the club.
That's a well know issue with logic board on those batches causing the board to die and requiring replacement.
I am in the club, It starts with 505 ?? i tought it was the bootloop issue on those numbers, did not know there was a issue with the motherboards before I started googleing.. And I did not know it replyed the 505-509 batch, so thanks for the info? so if it is a known case for LG and their repair services, it should not be any discussion about replacing it ?
Sent from my Nexus 7 using XDA-Developers mobile app
waagbull said:
I am in the club, It starts with 505 i tought it was the bootloop issue on those numbers, did not know there was a issue with the motherboards before I started googleing.. And I did not know it replyed the 505-509 batch, so thanks for the info so if it is a known case for LG and their repair services, it should not be any discussion about replacing it
Sent from my Nexus 7 using XDA-Developers mobile app
Click to expand...
Click to collapse
He's guessing.
Just to be completely clear:
There has been no official confirmation from LG or any official source of what devices are affected and what causes the issues.
Anybody saying it's 505's only, 505-509 are only speculating and have no official information.
LG have stated that the bootloop is covered for another 3 months outside the standard 12 month warranty.

screen fading darkness or flickering

hey i watched on youtube videos of lg g3 fading problems and screen display flickering, i worried because i wanna buy USED FROM PEOPLE G3, and i dont know its happend to me or no, maybe lucky phone without any isues?? on yours g3 same problems or dont you haved any problems on your G3, pls answer, i worried .
i looked this video.... here problem https://www.youtube.com/watch?v=xQHMFVesYeM
Hi, I had 2 G3 phones one is good after 3 Year, one had the problem, one not.
Does this answer help you?
If you have this issue maybe this thread can help you..
https://forum.xda-developers.com/lg-g3/general/g3-hardware-problems-solved-bsod-screen-t3597086/page5
As always everything you do is on your own risk.
Regards
3di
I bought a used one for cheap because it had screen fading problem. I knew I could fix it and now I have working G3! Basically you need to put pressure on the RAM chip because it lost some solder connections to the soc. I recommen using something thermally conductive.

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