Develop Bugs

[Q] Unlock SM-T217A? (AT&T)

I have a Galaxy Tab 3 SM-T217A that I purchased used through Cowboom. I would like to unlock it for other carriers. What would be the easiest and cheapest way to do this? I tried the AT&T unlock request page, but I am not an AT&T customer and never have been, and obviously do not know the name of the person who last used this device.
I have investigated the myriad millions of device-unlock services on the net, but my particular device doesn't show up on the drop-down-menu lists of supported devices on most of them.

Solved this one myself. I took the unit to an AT&T store and subscribed to the $15/month pre-paid plan, thereby becoming an AT&T customer. Then I filled out the form on the web site asking for the unlock code, which I got about 2 hours later.

mnealbarrett said:
Solved this one myself. I took the unit to an AT&T store and subscribed to the $15/month pre-paid plan, thereby becoming an AT&T customer. Then I filled out the form on the web site asking for the unlock code, which I got about 2 hours later.
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Click to collapse
Just curious: How long after getting the AT&T service did you wait before contacting them for the unlock code? I was actually thinking the same, but wasn't sure how long I would have to be with AT&T before I could get the code. I really don't want to be with them any longer then necessary. I have T-Mo & they give free Tablet data plans to customers, but I need the device unlocked first.
Thanx

Hi, seems I'm coming very late to the party. But I've got good news for the op. I bought this tablet off Amazon, arrived with 4..2.2, searched for unlock code and found none. Presently rocking GSM function on this tablet. How did I get it unlocked? RegionLock Away app by Chainfire. See link below.
http://forum.xda-developers.com/showthread.php?t=2470551
Thank me, donate to Chanfire and buy me a beer later.

i unlocked att sm-217a bootloader
i unlocked boot loader without bricking it just downloaded kingroot and rooted it then used chainfire bootloader unlock it says it don't support iyt and a quit notice pops up but I just hit the back button and proceeded with the unlocked granted su rights and it unlocked. I rebooted and it said custom unlocked

Hoping to revive this thread...
Mkc512,
Where did you find the app to unlock?

Unlock code prompt on H811 (LG G4 - Tmobile)

I bought the phone from Tmobile and then bought the unlock code online but for the life of me I am unable to get the prompt for entering the unlocke code.
One previous phones (G3, Note 3), it automatically poped up when I started the phone with At&t sim but I'm having no such luck with the G4. I have also tried all the codes that the seller suggested but still no prompt. I even tried the Tmobile's unlock application and it just gives an error that server is not responding.
Does anyone has any suggestion? I desperately need some help.

ajamils said:
I bought the phone from Tmobile and then bought the unlock code online but for the life of me I am unable to get the prompt for entering the unlocke code.
One previous phones (G3, Note 3), it automatically poped up when I started the phone with At&t sim but I'm having no such luck with the G4. I have also tried all the codes that the seller suggested but still no prompt. I even tried the Tmobile's unlock application and it just gives an error that server is not responding.
Does anyone has any suggestion? I desperately need some help.
Click to expand...
Click to collapse
I believe that phone needs to be used for 30 or 60 days or something to let you unlock it.
Sent from my M8 M8

ThatKawaiiGuy said:
I believe that phone needs to be used for 30 or 60 days or something to let you unlock it.
Sent from my M8 M8
Click to expand...
Click to collapse
I thought that requirement was only of I want to request an unlock code from Tmobile.
What if i use a different sim in that phone? My brother has been a Tmobile customer for over 10 years.

ajamils said:
I thought that requirement was only of I want to request an unlock code from Tmobile.
What if i use a different sim in that phone? My brother has been a Tmobile customer for over 10 years.
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Click to collapse
same "strick" requirements with S6/Edge.. to do permanent unlock your brother needs to have the ESN tied to his account as main user.. you can try the temporary unlock with his tmobile that could buy you 30days

Try putting this in the dialer 2945#*811#
Edit.. Doesn't work they gave me that code to unlock my G3 but it had the 851 suffix If you own the phone outright then customer service should give you the code

I was told by an in-store t-mobile rep that if you buy the phone outright, you can contact them to get it unlocked for free. If you buy it on the EIP, you have to make two payments before you can get it unlocked.

I did buy the phone outright but since they didn't want to sell the phone without a service plan I got the month to month plan and from what I've heard I need to keep the account for 40 days before I can request an unlock code.
With that said, since I already have the unlock code all I need is the access to the prompt to enter it.

Sticky situation...
I got the same problem. Any attempts to prompt to enter activation fail.
Tried entering other carrier sim cards and dialing 2945#*811# but it doesn't do anything.
All we need is a manual way to enter unlock code (which i already got). Would be nice if there was an app that just forces it to appear... It feela like T-Mobile is just masked it out of their dialer.

I have the same problem - I have the codes but cannot access the unlock menu?
T-Mobile 811

I did notice that there is a new app Tmo threw on here called unlock. Maybe that's why the code won't work. Maybe it has to go through the app now..

Swizzle82 said:
I did notice that there is a new app Tmo threw on here called unlock. Maybe that's why the code won't work. Maybe it has to go through the app now..
Click to expand...
Click to collapse
That's what it looks like. I contacted Tmobile and asked for an unlock code and the CSR told me that they do not have any record of my phone's IMEI so I should use it for few days and then call back.
I'm on new Tmobile account and just opened the phone today.

Swizzle82 said:
I did notice that there is a new app Tmo threw on here called unlock. Maybe that's why the code won't work. Maybe it has to go through the app now..
Click to expand...
Click to collapse
Yeah, but all that app does it checks if you're eligible for an unlock... I don't understand I gave them FULL payment for the phone (I don't owe T-mobile anything for this device, device is paid off in full).
But I did call them and they're saying you basically have to be with them for 40 days for them to give you the unlock.. It's really lame how they're hacking their phone not to display unlock option, even though you friggin' have paid off phone.... you don't force people to be your customers like that "Mr we give you so much freedom, we don't even have contracts".

That's total BS. I paid full price for the phone as well so I don't know what gives them the right to do something like this.

same here. not only did i pay full price. according to their pricing chart i had to pay a $30 premium on top of the MSRP because I'm a non-tmobile customer. Now i'm finding out that not only does the unlock process have to go through app, even though customer service gave me different instructions on how to unlock it (that didn't work), but I also have to find a tmobile customer that's within good standing temporarily give me their sim card to put into the phone so that i can run the unlock with the app. WHAT THE F**K TMOBILE!? and you want me to leave ATT for you? as bad as people say ATT is they've never given me issues like this. BS

I was a Tmobile customer since Voice Stream days but switched to At&t two years back and I'm never going back. The only thing that I hate about At&t is their B$ about locking bootloader and because of that my last 3 phones have been from Tmobile. But the way things are going with Tmobile now, it looks like I'll be buying my next phone will either be an international version or At&t

I'm with you guys! This is last time I did business with T-Mobile , forcing people to use your services even if you paid in full for the device is not the best way to gain business...
And by the way even getting someone with T-Mobile account will not magically unlock your device, you would still have to buy their service for 2 months ahead to unlock "YOUR" device.

Lobanovskiy said:
I'm with you guys! This is last time I did business with T-Mobile , forcing people to use your services even if you paid in full for the device is not the best way to gain business...
And by the way even getting someone with T-Mobile account will not magically unlock your device, you would still have to buy their service for 2 months ahead to unlock "YOUR" device.
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The argument right now is that there should in no way be any restrictions from a carrier if the customer purchases a product at full value. Although, this restriction is technically included in their T's & C's.
BUT!!! In line with those same T's & C's, technically there's no way for them to stop any of us from having an existing tmobile customer gain an unlock code using their account as long as sed customer claims it as their own during the unlock process. After it's done tmobile can't do sh**.
What you are describing falls under their eligibility requirements for "Unlock eligibility for monthly phones, tablets and mobile internet devices". What I'm trying to do technically falls under the standard device unlocking requirements (IN RED). They can't tell a tmobile customer in good standing that they can't unlock a tmobile phone that was purchased for them as a "gift" that was paid for at face value as long as that tmobile customer meets all of tmobile's requirements pertaining to the unlocking category they fall under. If they do that then they're in for a lawsuit for sure...
Unlock requirements
We provide mobile device unlock codes free of charge within two business days (or provides further information about timing) for eligible devices.
Device eligibility is determined as follows:
The device must be a T-Mobile device.
The device must not be reported as lost, stolen or blocked to T-Mobile.
The account associated with the device must be in good standing.
You have requested no more than 2 mobile device unlock codes per line of service in the last 12 months.
The device must satisfy all the Postpaid or Pay in Advance (Prepaid) Unlocking terms outlined below.
You may need a non-T-Mobile and non-MetroPCS SIM card to insert in the phone.
Unlock eligibility for monthly phones, tablets and mobile internet devices
The device must have been active on the T-Mobile network for at least 40 days on the requesting line.
If the device is financed using T-Mobile’s Equipment Installment Plan (EIP), all payments must be satisfied and the device must be paid in full.
If the device is on an account that is under a service contract term, at least 18 consecutive monthly payments must have been made or the account has migrated to Simple Choice no contract rate plan.
If the device is associated with a canceled account, the account balance must be zero, including all pending charges
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Unlock eligibility for pay in advance (prepaid) phones, tablets and mobile internet devices
The device has been active on the T-Mobile network for more than 1 year on the requesting line.
If the device has been active for less than 1 year on the requesting line, the Pay in Advance account associated with the device must have had more than $25 in refills for basic phones or $100 in refills for smartphones or tablet since device first use date.
The account must not be canceled and in good standing.
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.

I have unlocked phones for friends before. As long as the phone is registered on the network for at least 7 days and is paid off someone who has a T-Mobile account(older than 40 days) can unlock any device.

I was thinking of getting the G4 from T-Mobile and use it on ATT. However, I learned a harsh lesson when trying this for my wife with the S6 edge. There is no question in my mind that T-Mobile is going around the agreement that all carriers have to unlock the device. I too purchased a code and even though someone figured out how to get the unlock prompt up, it would not take the code. I decided to get prepaid service. Turns out that if you get prepaid service, to unlock the phone you have to have added at least $100 balance. Otherwise, you have to wait 1 year on prepaid. No one I spoke to was able to unlock the device. In the end I probably could have gotten the phone unlocked once I had $100 balance using the app but I thought this was ridiculous so I filed an FCC complaint. I was contacted the next day by someone form their executive office. She offered to unlock the phone. I had already returned the phone and was stuck with a $100 prepaid account I didn't need. So in the end I got a $100 visa card from them.
Despite me explaining to her multiple times, she would not acknowledge that they were preventing third-party unlocking by forcing the use of the T-Mobile app. I think they need to hear from more people. I gave the links in my S6 post. I am linking it here so maybe some of you can file the complaint as well and T-Mobile can stop this nonsense for phones purchased at full retail.
http://forum.xda-developers.com/showpost.php?p=60610687&postcount=46

I'm seriously thinking about returning the damn phone and getting the Unlocked version from eBay. It is not only cheaper but I won't have to deal with any of this account crap that I had to sign up for to buy the device. My only concern is that I've already filled the online rebates for the 128GB microSD and the LG promo, so I'm probably going to miss out on those.
Does anyone has any experience with returning phone + service to T-Mobile store? On the reciept it says that they could charge a restocking fees of up to $50.

[HELP] unlock alcatel idol 4s T-Mobile

Hi.
Someone will know how to unlock Alcatel idol 4s Windows from T-mobile?
I not have T-Mobile Account. i do not live in US. I called T-Mobile but they ask for an account to be able to unlock this cellphone.
Can it be unlocked through a service or Software?
Thanks and Regards!

There are sim unlocking/network unlocking services. I am aware of a good one for Lumias, but have not had luck on the IDOL4s yet. Maybe someone can give a suggestion of a valid one they used more recently...

nate0 said:
There are sim unlocking/network unlocking services. I am aware of a good one for Lumias, but have not had luck on the IDOL4s yet. Maybe someone can give a suggestion of a valid one they used more recently...
Click to expand...
Click to collapse
Yes, I have contacted several services but none to result, one that you recommend me?

I have only tried one that says they will do it, but it resulted in no service provided thus far. I have since put in a dispute/claim with paypal. The order still says in progress when I check the site. It has been that way since 5/28. So maybe their turnaround is much longer than what is advertised. No communication from them at all too. So at this point I have not one to recommend.

nate0 said:
I have only tried one that says they will do it, but it resulted in no service provided thus far. I have since put in a dispute/claim with paypal. The order still says in progress when I check the site. It has been that way since 5/28. So maybe their turnaround is much longer than what is advertised. No communication from them at all too. So at this point I have not one to recommend.
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Click to collapse
ok. what is this site? you live in US? why not use t-mobile unlock service? they only ask for an account

I do not use T-Mobile service, much like your self. I had a situation where Alcatel in an attempt to replace my last Idol 4s mailed me the T-Mobile locked model instead of what I sent in which was the unlocked model. The only site I found when looking for a whole day was simunlock.com, they say they support unlocking it and let you fill the form out on the site with the information required.

nate0 said:
I do not use T-Mobile service, much like your self. I had a situation where Alcatel in an attempt to replace my last Idol 4s mailed me the T-Mobile locked model instead of what I sent in which was the unlocked model. The only site I found when looking for a whole day was simunlock.com, they say they support unlocking it and let you fill the form out on the site with the information required.
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Click to collapse
I have a request in simunlock but I do not trust much in this site, although the code costs little there is no response by the site. The request is made on 06/03/17, do you have any idea to unlock it? regards

rjcs123 said:
I have a request in simunlock but I do not trust much in this site, although the code costs little there is no response by the site. The request is made on 06/03/17, do you have any idea to unlock it? regards
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Click to collapse
Good luck. Like I said above that's the only one I found but I did not recommend it. I only pasted it for you since you requested anyway. I have submitted a claim via PayPal for my order a couple days ago.

nate0 said:
Good luck. Like I said above that's the only one I found but I did not recommend it. I only pasted it for you since you requested anyway. I have submitted a claim via PayPal for my order a couple days ago.
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Yes, the site seems false, if there are more sites like unlockonline, anyway, in every site that asks me the provider id, but neither the device nor the box appear. Thanks

The provider ID is on the sticker that was on the back of the phone.

nate0 said:
The provider ID is on the sticker that was on the back of the phone.
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Click to collapse
When I bought the phone I did not have the sticker. I found a page where you enter the imei and it shows the model, the brand and the provider id. I do not know exactly if the provider ID that shows is the correct one, in your case could you give me an example of the provider id of your alcatel? Since as I tell you, mine does not bring the sticker

@rjcs123
This was the provider ID on the sticker for the T-Mobile variant Alcatel mistakenly sent me. 6071w-2btbus7

@nate0 is the same provider id that throws me the page = 6071W-2BTBUS7-1, model = Alcatel 4S Pro TMO

rjcs123 said:
@nate0 is the same provider id that throws me the page = 6071W-2BTBUS7-1, model = Alcatel 4S Pro TMO
Click to expand...
Click to collapse
Are you making progress?

Someone on Windows Central sent me a message on a work around way they used to unlock this model. Below I summarized it.
A workaround for the unlock code:
A for sure way is to have T-Mobile to unlock it. But you need service with them to get the unlock code while having nothing owed on the phone or account. Call them and ask for the cheapest prepaid plan for one month, so that you can get the unlock code? He ordered a $5.99 sim card with 30 minutes and 30 text messages he used that for a few days so the IMEI can show as active in their database. I will follow up with him to see if he did in fact unlock it already.
UPDATE: Turns out T-Mobile was not telling the truth and needed more from his account then they lead on. So he canceled that method. T-Mobile did however share a unlocking site for him to consider, which is strange. But I guess they were doing what they could to provide customer satisfaction.

I'm also interested in finding a way to unlock my Alcatel 4S Windows. I sent my unlocked phone in for earpiece repairs and they sent it back to me SIM locked with a new IMEI. I have no clue why such a repair requires a new IMEI and relocking back to TMO (the device is the same, perhaps system board change?). I even left a note that the phone is unlocked and I need it to remain unlocked after the repairs. Now I'm stuck. I'm not with TMO and have no way to unlock it.
My first Alcatel phone and I don't even get to use it.

Tried to get TMobile to provide the code for 2 months before I switched, they repeatedly said it was requested, never received it.
Could not find any vendors that could provide the code.
Contacted Alcatel and they said only Tmobile had the unlock codes.
Gave up and bought a 650, but will most likely switch to iOS when it breaks. Apps are disappearing daily and W10M is god awful slow. Sad really!!!!!

aleunge said:
I'm also interested in finding a way to unlock my Alcatel 4S Windows. I sent my unlocked phone in for earpiece repairs and they sent it back to me SIM locked with a new IMEI. I have no clue why such a repair requires a new IMEI and relocking back to TMO (the device is the same, perhaps system board change?). I even left a note that the phone is unlocked and I need it to remain unlocked after the repairs. Now I'm stuck. I'm not with TMO and have no way to unlock it.
My first Alcatel phone and I don't even get to use it.
Click to expand...
Click to collapse
Alcatel has been a pain in the neack honestly...FFU is still broken for the open market model. Probably why they feel they have to send out T-Mobile units not realizing they are locked to the T-Mobile network...lol

UPDATE: after speaking to a few support reps, one finally figured out what happened, that some of us were screwed over getting a phone we can't use. Got a prepaid shipping label and returned it. Now I have a brand new in box open market version with VR headset and everything (I already have one but I'm not complaining). I'm satisfied for now. Just worried the next time the speaker blows and I have to send it in for service again...

nate0 said:
Someone on Windows Central sent me a message on a work around way they used to unlock this model. Below I summarized it.
A workaround for the unlock code:
A for sure way is to have T-Mobile to unlock it. But you need service with them to get the unlock code while having nothing owed on the phone or account. Call them and ask for the cheapest prepaid plan for one month, so that you can get the unlock code? He ordered a $5.99 sim card with 30 minutes and 30 text messages he used that for a few days so the IMEI can show as active in their database. I will follow up with him to see if he did in fact unlock it already.
UPDATE: Turns out T-Mobile was not telling the truth and needed more from his account then they lead on. So he canceled that method. T-Mobile did however share a unlocking site for him to consider, which is strange. But I guess they were doing what they could to provide customer satisfaction.
Click to expand...
Click to collapse
Has there been any further progress? I would be interested to know which unlock site TMO recommended. I have tried 3 sites in total and received 2 refunds so far. I was able to get an unlock code using an Android app on another phone, but I just receive the message "incorrect code" when I input on the Idol 4s.

Unlocking Moto Z 2 Force - Tmobile

Hi Everyone,
I've seen some posts about unlocking this but I'm curious as to whether I can unlock a T-Mobile branded phone purchased outright that has never been activated.
What have you all found to be the easiest way to unlock it? I've already reached out to TM via FB to no avail.
Let me know what you guys think.
Thanks!

Bootloader unlock is done via Motorola. To unlock your device for all carriers you must actively use the phone for 7 days. If you can't unlock it yourself after 7 days using the builtin app, then go in to a store. They can call in and help get it unlocked, but only after you've used the phone for 7 days.

papadelogan said:
Bootloader unlock is done via Motorola. To unlock your device for all carriers you must actively use the phone for 7 days. If you can't unlock it yourself after 7 days using the builtin app, then go in to a store. They can call in and help get it unlocked, but only after you've used the phone for 7 days.
Click to expand...
Click to collapse
Ok, that is my question.
The phone is brand new - no sim. I'm trying to get it to a prepaid wireless service and need it unlocked to do so. What you're saying is that I would need to activate it for 7 days for the bootloader to work, correct?
Tmobile themselves offer unlocking but only after 40 days of service which is a no go in my current situation.
Thanks again for any help. No other programs or apps out there that can unlock it more quickly without the amount of work?
You guys are awesome!

ponzpo said:
Ok, that is my question.
The phone is brand new - no sim. I'm trying to get it to a prepaid wireless service and need it unlocked to do so. What you're saying is that I would need to activate it for 7 days for the bootloader to work, correct?
Tmobile themselves offer unlocking but only after 40 days of service which is a no go in my current situation.
Thanks again for any help. No other programs or apps out there that can unlock it more quickly without the amount of work?
You guys are awesome!
Click to expand...
Click to collapse
No. You are matching the two things together. Let me be a little bit simpler about this. All use different paragraph so you don't get confused.
BOOTLOADER unlock can be done about 1 minute after you buy the phone. You contact Motorola directly. Search this forum and you'll get tons of information on it
CARRIER Unlocking a T-Mobile phone to be able to use with any carrier can be done after 7 Days of use on a T-Mobile plan. If they recently bumped it up to 40 and that's what customer service told you, then go with that. I've been with them for a few years now and only needed 7 days, but then I was in the store working with one of the sales people and they called in about it. I may have gotten special consideration given the amount of time my wife has had an account with T-Mobile, but I did a carrier unlock after only 7 days.
Sent from my Moto Z (2) using Tapatalk

I picked up a New tmo z2 force and started it with prepaid. The prepaid balance has to be at least 100$ and active for 14 days before they will unlock it.

noXcape said:
I picked up a New tmo z2 force and started it with prepaid. The prepaid balance has to be at least 100$ and active for 14 days before they will unlock it.
Click to expand...
Click to collapse
Is that T-Mobile specific prepaid?
Sent from my Moto Z (2) using Tapatalk

Yes. Tmo prepaid
Also that's what the tmo rep told me. I still have like 10 days to wait...so I'll report back when it's done
Decided to call and try my luck with another rep. They escalated the unlock for me and did it with the hour.
Unlock app says permanently unlocked now!

You don't need to have it 7 days or whatever. Buy the phone full price, insert the tmobile sim, boot up and carrier unlock right away with the unlock app. Bootloader unlock is with motorola. That's it.

First, you need to activate your phone with a T-Mobile SIM card (you don't need to possess the SIM card, you can even borrow one for a few minutes) and a non-T-Mobile SIM to check if the phone is network locked.
You can check by following these steps:
1. Insert the “non-accepted SIM card” on the phone (Please check if your new SIM Card is activated, if not contact your Mobile Operator in order to activate it).
2. Wait for the phone to load
3. Insert the SIM’s PIN code (4 digits), if asked.
4. Read the message your phone displays, if you need the unlock code or to unlock via the Device Unlock App.
Mod Edit
Based on the message you have, you can contact T-Mobile again and ask them to unlock. Or you can use a third party unlocking service.

RossTeagan said:
First, you need to activate your phone with a T-Mobile SIM card (you don't need to possess the SIM card, you can even borrow one for a few minutes) and a non-T-Mobile SIM to check if the phone is network locked.
You can check by following these steps:
1. Insert the “non-accepted SIM card” on the phone (Please check if your new SIM Card is activated, if not contact your Mobile Operator in order to activate it).
2. Wait for the phone to load
3. Insert the SIM’s PIN code (4 digits), if asked.
4. Read the message your phone displays, if you need the unlock code or to unlock via the Device Unlock App.
Mod Edit
Click to expand...
Click to collapse
This doesnt work.. It says unlock failed.. tried permanent and temporary. Tmobile says theres an unpaid balance but the phones imei is not lost or stolen. The way to request an unlock is the previous owner and the imei # has to make a request. ugh and theres some dude who says he can do it for a fee (clean the imei) im trying to use this on metro and cannot because of the whole tmobile unpaid balance bullcrap

Correct me if I'm wrong. No T-Mobile phone is eligible for unlock unless it's paid off in full and remained on the network for 45 days after. I've unlocked plenty of them after they were paid off and this was almost always the case.

I unlocked my bootloader right after getting my phone. It's not paid off, as I upgraded via JUMP.

sabrdawg said:
I unlocked my bootloader right after getting my phone. It's not paid off, as I upgraded via JUMP.
Click to expand...
Click to collapse
Thinking the OP is talking about carrier unlock.

Check what your IMEI's status is in the T-Mobile network with their service here: https://www.t-mobile.com/verifyIMEI.aspx
Note that if the result doesn't with "Congratulations..." you might not be able to unlock your phone.

20degrees said:
Thinking the OP is talking about carrier unlock.
Click to expand...
Click to collapse
Ah, got it. It's tricky when "unlock" has multiple meanings, lol! In that case, no, you can't carrier unlock until your phone is paid off

I posted a similar question before I realised there was a thread already on this topic. Can anybody confirm that if you buy a tmo version from Motorola, then what are the conditions for having it unlocked? Is it $100 credit balance (for me that would add $100 to the cost) or immediately on insertion of a TMO SIM or some other conditions? Does anybody have any experiences they can report? Thanks

I can tell you I just tried getting a tmobile variant unlocked (375 outright, I have AT&T) and had a buddy with a tmobile account make the purchase and put his active sim in it and they would not unlock it. Stated it had to be on tmobile network for 40 days. He called multiple times and argued it's already paid off but they wouldn't budge. So I returned it. Had to eat a 50 fee for returning it. I chalk it to a lesson learned.

I was going to buy the phone from the Motorola website for $500 so $375 is a good deal. The problem is while I have a tmobile SIM card on a prepaid account I don't live in the US and while I'm travelling there soon I won't be on the network for 40 days. so I guess it won't be unlockable while I'm there and certainly not once I'm gone.
I wonder what the unlocking Services online are like? Has anybody had any experiences to relate

lchiu7 said:
I was going to buy the phone from the Motorola website for $500 so $375 is a good deal. The problem is while I have a tmobile SIM card on a prepaid account I don't live in the US and while I'm travelling there soon I won't be on the network for 40 days. so I guess it won't be unlockable while I'm there and certainly not once I'm gone.
I wonder what the unlocking Services online are like? Has anybody had any experiences to relate
Click to expand...
Click to collapse
There is also a temp unlock through the unlock app. Still fully sim unlocked but for only a short time. Then if you do come back to the US for 40+ days you can try for the permanent unlock.
Sent from my Moto Z (2) using XDA Labs

OK _ just got off both a phone call and chat session with TMO support. Basically the phone has to be on their network for 2 billing cycles and then you can call them to unlock it. That applies even apparently to the $3/month plan. I do have somebody who could do that but they would have to send the phone to me and I am not sure you can do that with its LiOn battery inside.

at&t xt2071-2 unpaid case unlock

Hello,
Bought Razr 5g at&t, have unpaid case lock USA.
live outside usa, so if unlock no problem for me or operator.
have bought unlock service several times on ebay, on some websites but they can not unlock.
what can i do? find another services to unlock or wait maybe after some time it will be more easy to get codes? which trusted websites or ebay service you know?

I know I'm replying pretty late to this however we are not the only ones that have looked into this subject. If the Motorola RAZR 5g is from att and you just got it att will not let you sim unlock until after a year of service with the device ce. After a year you can request a sim unlock and will email you a code for free to unlock it. I've done it yesterday without a hitch. If you purchased the device from somebody from online then you may try calling att customer service explaining that you want to unlock the sim for a different service and they may or may not unlock. If the device is reported lost or stolen then obviously they will deny the request. When I bought my RAZR 5g I also tried unlocking websites and failed. I received a code however the code did not work at all. Remember to many attempts and it will lock you out. Unfortunately their is no website that can unlock it without the carrier permission