After installing the last security update on the 28 the of august, the phone is not working correctly (screen is lighting up every 20/30 sec, apps are resetting constantly) do someone else have the same problem?
Do someone have a solution
Xa44 said:
After installing the last security update on the 28 the of august, the phone is not working correctly (screen is lighting up every 20/30 sec, apps are resetting constantly) do someone else have the same problem?
Do someone have a solution
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I once had a lighting up the screen in a old phone. It turned out that a widget was causing it.
Related
My z1c has an accelerometer that is broken. This means auto rotation doesn't work for example. Sometimes i can get it working by calibration and/or restart, but after a while the sensor will be off again. I'm testing with the app "android sensor". At the moment the sensor is stuck as if I'm holding my phone horizontally.
I'm running latest software, 14.3.A.0.757
Since i bought it while travelling in Thailand (not the smartest, but my old phone broke, so what to do..), I'm trying to see if anyone here has experience with this, before contacting Sony.
As far as my searches go, i have not been able to locate this as a known problem.
My accelerometer works perfect i have my phone since sunday. Maybe you should perform.a factory reset if that doesnt help its defenetly hardware issue.
Wysłane z mojego D5503 przy użyciu Tapatalka
I got the same problem. Bought it about 9 months ago in Uk. Since few months im on .108. I don't think that firmware is a problem coz it starts about 2 weeks ago. Accelelometer stop working every now and then. Reboot helps but not for long. Gonna contact o2 as still have warranty.
guys i have the same problem with my z1
seems like some software problem ..
because if the hardware is broken it would not start working after restarting
did any of you , opened your phone for replacing or something?
I had this problem too. All sensors would stop responding and give no readings in the service tests. A reboot would fix it for a couple days but the issue would always return. At the time I was running a 108 rom that I had downloaded from this forum, Russian I believe. Recently PC companion told me I had an update but the version was also 108. I did the update without wiping data and I haven't had the problem with the sensors for about 3 weeks.
Still not sure what caused it, it didn't start with my first loading of 108, but some time after that. My best guess is that some app hosed something up and a software update fixed it. Hope it doesn't come back.
Sent from my D5503
Just rebooting the phone worked for me
camaro322hp said:
I had this problem too. All sensors would stop responding and give no readings in the service tests. A reboot would fix it for a couple days but the issue would always return...
Sent from my D5503
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camaro322hp said:
I had this problem too. All sensors would stop responding and give no readings in the service tests. A reboot would fix it for a couple days but the issue would always return...
Sent from my D5503
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Same here. I believe that the problem started when I changed my screensaver to one of the animated backgrounds with planets on it. On a first run it would work and rotate the planet render in the background when I tilted the phone. The next day it stopped working. I mean, the screensaver was on, but it would no detect orientation from the gryroscope. The screen also stopped autorotating when playing YouTube videos from the app, the compass app wasn't working and so on. I installed a few small sensor monitoring applications and all of the gave me no readings for the accelerometer or gyroscope sensors. Some other sensors were disabled, such as proximity, illumination level detect and so on. I was afraid that the accelerometer could be broken from humidity, pressure or a small drop that happened, but these small incidents could not explain the problem by their own (specially since the Z1c is thoroughly tested against all of these). I thought of maybe a faulty motherboard construction or whatever and starting considering the possibility of taking it back to the store for the guarantee, but before that I googled and came along this site and a couple others.
I fiddled a bit with Android menu config. settings but to no avail. I completely discarded the factory reset advice (that's SO crazy!).
When I rebooted the phone (no reset, just a regular off and on again process) all sensor readings were back on. I still didn't have the chance to check whether the problem might come back in a few days or not.
The cause may or may not be on the planets screensaver app. I also used Google Earth, YouTube and a few other apps the day sensors stopped working, but none of these gave problems in the past.
Fingers crossed for this issue not reappearing.
Hello everybody on my Z1 accelerometer compass gyroscope and light sensor does not work! any help please?
Yesterday I've had the same trouble, screen orientation stopped working. Apps using the acceleration sensor stopped working (Google Sky i.e.)
First I did a factory reset without any change, still no function. As I still have warranty, I wanted to prepare the phone to send it to Sony for repair. So I switched the phone off, removed SIM and SD (what I haven't done before) and switched it on again. Then I did a factory reset once again and here we go the sensor went back to work.
Probably the factory reset is "deeper" if there's no SIM and SD card in the phone? Who knows.
Hello, I bought my S6 in mid July and it works great. The fingerprint impressed me until a week ago, when it said "fingerprint has stopped working, if this problem occurs many times please restart phone." I tried restarting that did not work, I tried resetting phone to factory settings did not fix it, I tried clearing cache that fixed it but it only lasted for a day. Does anyone know what to or have experienced a similar problem?
I have also experienced this issue - usually goes away after using the backup password.
It started for me with the OFE update.
Anyone else having this issue?
Athr0ds said:
Hello, I bought my S6 in mid July and it works great. The fingerprint impressed me until a week ago, when it said "fingerprint has stopped working, if this problem occurs many times please restart phone." I tried restarting that did not work, I tried resetting phone to factory settings did not fix it, I tried clearing cache that fixed it but it only lasted for a day. Does anyone know what to or have experienced a similar problem?
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I had this issue too. Nothing I did fixed it (factory reset). I took it into the sprint store and got it exchanged for a new one.
possibly unrelated but a good tip either way:
The phone allows you to store up to 4 fingerprints. go into the settings and set up the same finger (i used my right thumb) for all 4 profiles. After doing that the phone is almost perfect at recognizing my finger (right thumb) every single time.
Hey guys,
I have a weired camera problem and I coudn't find anyway to fix it
The camera was working perfectly fine until one day It started being unresponsive sometimes and now I got to the point where it rarely responds!!!
When I open the camera sometimes it just shows black screen and I'm unable to do anything then after about 3 secs phone reboots and sometimes the camera app launches but the viewfinder is just black and sometimes it simply fc's!!!
I tried several camera apps (manul camera....) but in vain!
My first attempt to fix this was deleting data and cache for camera app! then I made a factory reset then I tried updating to android N DP4 and then I rolled back and in vain!!!
Once the camera srops working it will not work again until I reboot the phone and after I reboot it the camera will work for about 5 minutes to 1 hour then the problem starts showing!!!
Hope yo Guys can help me solve the issue I really like the phone and I don't wanna lose it!
Thx in advance!
Sounds like a hardware issue to me. I would send it in for warranty or repairs if possible.
Did you managed to get it fixed? I have the exact same issue. I think it first started happening after the latest security updates. I hope it's not hardware related, this phone just came back from lg repairs for faulty digitizer.
i got the same problem. i just try to install the final version of android 7.0 and hope the problem won't show again...
i'm anyway quite sure it's not a hardware problem, cause when the camera works it works great and shoots perfect photos and videos...i think it's the last security pack update which causes these problems, and maybe the solution will be the new security pack update, of september
I had the same issue, and I simply couldn't fix it by any means. It just started to happen after 3 months of use, and came out of nowhere.
I had to return it, luckily it was amazon......
Really weird.
After about 1,5 weeks of usage, the camera cannot be started anymore since a few hours.
Rebooted a few times already. There is a popup stating that the "camera could not be started, either reboot or restart the camera".
It worked a few hours ago and since then nothing happened with the phone.
I cleared the cache of the "camera" app and made a fresh start. Other camera apps also do not work.
What happened? :/
EDIT: I did a factory reset and the camera is working again...
Just out of curiosity what build were you on when this happened. I only noticed the problem after I updated to the latest update version ending in .225.
The only way I was able to fix it was by powering off the phone and then powering it back on because clearing the cache/restarting it didn't work. It worked fine for a while after the first power off but then it started giving me the same error after a few hours. So now I powered off a second time and it's been about 12 hours since and so far no issues....
Next time, take a bug report from developer settings, and post it in their official forum.
Had the same problem twice in the first week of the phone, looks like hang after U use the super slowmo and dont close the app. at least was both times after using the slowmo and just locking the phone
Just started getting this error in the last few days. Most of the time a reboot fixes the issue. Sometimes it takes several reboots. BTW, I did the most recent software update a couple weeks ago.
Had the same issue, it also causes a battery drain.
The app BetterBatteryStats showed a 100% kernel wakelocks of the process "Sony,camera_modules".
My battery drained from 100 to 40% in 4 hours with just 10 minute screentime.
I've expierenced camera cannot be started error now 8 times, rebooting temporary solves the problem...
Hopefully a OTA update will solve this problem.
Hi, i have the same problem with latest .225 built
Camera works but black screen, and after 3 or 4 times crashed.
The only fix is wait an update by sony??
Me too. Same problem. I had to Factory reset. It pissed me off....
Now sometimes it appears but i reboot and then goes back .
I confirm i have the same problem with the latest firmware but i have it one time with an old one to. For me it's happens when i close the camera app while i have the phone on horizontal. Some time to recover i just open the camera with the phone horizontally but sometimes i need to clear data and restart the phone to make it work again XD
Maybe the wrong thread, but is there a way to take motion photos (like in gcam) on the XZ2 Compact?
I'm using note 10+ snapdragon version, recently did OTA update and receive Samsung UI 3.0. After a week of usage, problem randomly appear. Video auto rotate not working when I turn my phone. During a phone call, when i place the phone near my ear, screen doesn't turn off and I start hearing my own voice, it's very interrupting.
It has a temporary fix which is restart the phone. But after a while issue will reappear. I've tried clearing cache. I've tried factory data reset and problem still will appear randomly. My phone was totally fine when I use Samsung UI 2.5!
Anyone experience same issue or have a fix?
Did you reset
Sunny026 said:
Did you reset
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I wiped the whole phone bro
Also got this issue on a note 10+.
Did you find a resolution to the issue?
Same here, N9750 (Snapdragon).
same problem, some solution
I have same problem. Any solution for this?
Please help me
Thanks
Happened for me before,i downgrade to android 10, factory reset than update to android 11.