Develop Bugs

[Q] Defy flashed but gets stuck after a few seconds of android

Im trying to get the new Official Tmobile USA rom on my phone. I just flashed my phone over from a China 2.2 rom running one of jboogies recoverys. I wiped, then flashed the leaked tmobile rom. When I try to log into my motoblur account, the phone just locks up, and then shows a black screen. This lockup is once im within android, not during the boot sequence. The sbf was successfully flashed, but just black screens after a while. Also, the keyboard wasnt appearing when I tried typing in my details.
Any help is appreciated.

Ive managed to get passed the login screen by essentially racing to typing in my account and password before it crashed. I eventually got it. I can now the android os but it crashes almost instantly. About 10 or so seconds of actually navigation. I tried to get into the "about the phone" menu in the setting, but it kicks me out of it really fast. I saw something that said 2.1_update1. on my latest boot, ive activated USB debugging, which seems to be working. The phone isnt shutting down anymore. I however have no service (I didnt have any before USB debugging either though).
My phone seems stable being on with usb debugging on, but I still cant get into the "about phone" menu. It just kicks me back out. Still open to suggestions

Heres what i can read from the "about phone"
System Version:
Blur_Version.3.6.360.MB525.T-Mobile.en.us
Model Number
MB525
Firmware Version
2.1_update1
Baseband
EPU93ST2_U_03.04.2
Kernal Version
2.6.29
[email protected] #1
My phone keeps pushing me out of several apps such as the dialer, messagging, mostly anything Motorola related.

Tried flashing the tmobile us 3.4.2. I got my reception back, but home home screen was just black. I did have my bar at the top though. I couldn't access anything. I could receive calls. Flashing back to the u3_6.36.3.0 sbf. what a headache

I think i know my problem. I guess I need to do a full wipe in between flashing. Only problem is is that im not rooted anymore and i cant get any SBF to really work anymore. all im getting are black screens. What sbf can I use that I can root so I can wipe.
As far as wiping is concerned. I did wipe the first time, but then I rebooted the phone. I feel like that was my mistake.
Anyways, how can i get my phone working again?

After an unbelievable amount of frustration, ive managed to get it
Firstly, I went back to the u3_6.36.3.0 sbf. Like all the other roms I tested, I continued to have a black screen with a menu bar. I shut the device down, and booted into the stock recovery (Volume down + Power). I then touched the bottom right corner to get into the menu. I did a full factory reset. After I rebooted, the device was working 100% as intended. I check for the system update, and sure enough, its downloading now.
I really hope this can help someone, but I feel due to my lack of proper notation and poor documentation, it wont. Anyways, My only advice can really be to those trying to get the official tmobile 2.2. If when you flash the u3_6.36.3.0 sbf and you get a ton of errors, just try a factory reset via the stock bootloader.

What do you mean by touching the bottom right corner of the phone? On the screen or button need to be pressed? And surely it will enter into another menu sort of service menu where one can do a list of actions??
Great getaway by the way...

bottom right corner of the screen (lcd). Its the stock recovery. When you boot into the stock recovery, it will have a exclamation point in a triangle as well as an android standing by it. Once you actually enter the menu, it will look alot like the custom recovery. Also, be patient if you do the factory reset. it takes a little bit. It doesnt really show any indication that its working other then some periods occurring two or three times throughout the process.

Flashed Firmware S-ON

After an entirely random error saying my phone is somehow Encrypted, I went ahead and did a factory reset which didn't help. The phone was still booting into the same screen asking me for a code to Decrypt the data. So after some "quick" reading on these forums I've decided to RUU to stock. But the file I've chosen, even though it matched my version it was a Firmware, while the phone was S-ON. The device had never been Rooted or tampered with previously.
So now the phone does not boot at all. I've tried every button combination, but nothing seems to work. If I plug in the phone to charge the orange light flashes, endlessly. Even after I've left the device to charge for 6hours, the orange light still flashes.
When I plug in the phone to my PC, all I get it seems is this new device: QHSUSB_BULK, which shows with an exclamation mark next to it. I've read similar threads for different phones where they've unbricked devices while they were in this mode, is that even possible? I can hear Windows recognizing a device was plugged in, and if I press Power+VolumeUP, it will disconnect the phone and reconnect it, at least based on the sounds Windows is playing. The screen is Black at all times.
How badly have I bricked this device and is there any hope to revive it? Thanks to everyone who chimes in on this.

arrayy said:
After an entirely random error saying my phone is somehow Encrypted, I went ahead and did a factory reset which didn't help. The phone was still booting into the same screen asking me for a code to Decrypt the data. So after some "quick" reading on these forums I've decided to RUU to stock. But the file I've chosen, even though it matched my version it was a Firmware, while the phone was S-ON.
Click to expand...
Click to collapse
Most likely it's a soft break. So you can fix it. First of all get yourself a working usb cable. Your's maybe broken.
Your phone's data partition had been encrypted. It never boots up completely without lux password. You could've format the data partition with a custom recovery such as TWRP. Instead you tried the reflash firmware but obviously it didn't finish and failed. All you need is reflash again but doing it correct way so it can finish. Your old data is gone atm. You will have factory reset phone at the end. Before giving you any instructions, you need to answer a few questions so anyone can help.
Have you ever updated your phone to marshmallow which is android 6? If no: You can recover it with voidzero's wonderful answer titled back to stock. Follow that exactly. If yes you can't flash old versions since they are using different bootloaders. Also you will have to reflash it manually. It's long and difficult for anyone who is new. If you don't know if it was updated. Just boot into bootloader then Fastboot mode, connect usb. Then use htc's Fastboot. Run htc_fastboot getvar all command. Paste output here.

Thanks for replying, risyasin.
Yes, I did update to Android 6. The problem is I'm not able to boot into the bootloader using the Power+VolumeUP keys, or any other combination.
Instead of flashing the RUU, or maybe turning to S-OFF(I still don't know if this would've made a difference), I flashed a firmware, one that matched my version. This is the exact filename: 0PKVIM[email protected]60201_20.05_018_F_release_479349_combined_signed
I've renamed it to 0PKVIMG.zip and booted using the Power+VolumeUP keys. For whatever reason, everything went OK, no errors whatsoever. In the end it told me to press Power to reboot the phone. I've pressed Power and nothing happened since.
If anyone can help me figure this out, I'd be forever grateful.

arrayy said:
Thanks for replying, risyasin.
Yes, I did update to Android 6. The problem is I'm not able to boot into the bootloader
Click to expand...
Click to collapse
That is a big problem. I assume you never tried to go S-OFF (which is dangereous). While phone was S-ON. You could always boot into bootloader. That's one of the purpose of staying S-ON.
Combination is Power + Volume down. But if your phone is up & somehow can not continue to boot. eg: stuck at reading system or kernel etc. You can do a hard reset which is pressing Volume up + volume down + power for at least 15 seconds. phone will shut down. then you can try bootlader combination. Make sure it's has power on with light at screen edges you must look at carefully. After trying this if you still can not see bootloader. That's a problem beyond my experiences, so I don't have any idea to fix it.
I have never tried the firmware you have used. Maybe that firmware is not usable, broken or even dangerous.
We need to confirm that here. if anyone else tried and brick their phone with that.

Nexus 5X stuck at Google Screen. Won't boot stock recovery.

I was just using my phone like normal today opening up the transit app at the bus stop and it randomly froze and restarted. After that, it only shows the initial Google screen and just keeps bootlooping, but never even gets to the part where the OS is loading (with the google animation). It was just on stock 6.0.1, MTC20K I think. Was not rooted. Bootloader was/is unlocked. Secure boot was/is enabled. It won't even go into stock recovery (when I select recovery it immediately goes back to the Google screen and continues as if I had never selected recovery). I have tried manually flashing each piece of the latest factory 7.0.0 build (NRD90S), but even though fastboot says everything was successful, nothing seems to have changed. Any ideas on how to fix this?

Same thing just happened to me. I have no root or anything but it will not boot the OS. I hope there is a fix for the problem because I really want to use the phone.

Same thing just happened to me.
Click to expand...
Click to collapse
No recovery for you either?

What was the latest Build you had when it was working fine?

To get into the recovery plug the phone into your computer. Go into fastboot (vol down + power) and select the power off option. When it turns off or goes to the charging screen, hold volume up + power to boot to download mode. Once in download mode, turn the phone off by holding vol down + power, then go back into fastboot and you should be able to now access recovery mode. This is what I did, and then flashed back to 6.0.1 and it runs fine now. No Idea why going into download mode allows you to then access recovery and get one clean boot, but it does

Druas said:
I was just using my phone like normal today opening up the transit app at the bus stop and it randomly froze and restarted. After that, it only shows the initial Google screen and just keeps bootlooping, but never even gets to the part where the OS is loading (with the google animation). It was just on stock 6.0.1, MTC20K I think. Was not rooted. Bootloader was/is unlocked. Secure boot was/is enabled. It won't even go into stock recovery (when I select recovery it immediately goes back to the Google screen and continues as if I had never selected recovery). I have tried manually flashing each piece of the latest factory 7.0.0 build (NRD90S), but even though fastboot says everything was successful, nothing seems to have changed. Any ideas on how to fix this?
Click to expand...
Click to collapse
Had the same thing happen - Now typing to you from my warranty replacement. Only option.

blackpaw78 said:
To get into the recovery plug the phone into your computer. Go into fastboot (vol down + power) and select the power off option. When it turns off or goes to the charging screen, hold volume up + power to boot to download mode. Once in download mode, turn the phone off by holding vol down + power, then go back into fastboot and you should be able to now access recovery mode. This is what I did, and then flashed back to 6.0.1 and it runs fine now. No Idea why going into download mode allows you to then access recovery and get one clean boot, but it does
Click to expand...
Click to collapse
Surprisingly, this worked. I forgot about download mode being an option. I also am not sure why this worked.
Edit: The phone boots, but is still randomly rebooting rather often. Not sure why, as everything was wiped and it should have been a fresh install of everything.
Another Edit: Back to boot looping/not getting to the Android loading screen. I didn't do anything other than let it download my apps. Maybe it is a hardware problem after all because it did successfully boot into Android a couple times.

This seems to be a common problem which I have, too. Looks like a whole series of devices had these issues. Currently LG is unable to repair my device because auf missing spare parts they say. So after effortless 3 weeks they will send my unrepaired device back to me with a letter for my dealer to get back my money.
Nice quality and service, LG - NOT!

Janny82 said:
This seems to be a common problem which I have, too. Looks like a whole series of devices had these issues. Currently LG is unable to repair my device because auf missing spare parts they say. So after effortless 3 weeks they will send my unrepaired device back to me with a letter for my dealer to get back my money.
Nice quality and service, LG - NOT!
Click to expand...
Click to collapse
That is actually pretty good outcome. Pixel phone is coming out soon.

Just had this happen today. Streaming music over Bluetooth and using another app, then tried switching tracks in Google Play Music and the app froze. Phone was unresponsive with app on the screen, then screen went off and wouldn't power on.
I finally got it on by holding down power for 30 seconds, but kept boot-looping to Google boot screen. I was able to get into fastboot mode and wipe everything and install the factory image. Still doing the same thing!
Just got off phone with Google. Told the rep everything I had tried and she is working on a replacement order. Supposed to call me back after chatting with higher level support. I wish they would just send me a new Pixel phone, or the 6P at least!

Ive had the same issue, where I just couldnt get passed the Google screen, the only solution for me to get back on to my phone was to let it happen until the battery died. After i let the battery die i turned it back on normally and connected it to my charger, it hasnt turned off since but im sure it will sooner or later
Edit: Issue is still happening but the only way for me to turn it back on is because the battery dies

This just happened to my and my wifes phones...all within a week of each other. I sent my wife's in about a week and a half ago to LG for warranty service. I am hoping that they are able to fix it...it is still in the 'repair' phase. I am trying to decide whether or not I want to send my phone in (which just died yesterday) before or after LG figures out what is going on with my wifes. In both cases, the phones were running fine and just shut down by themselves. The battery was not dead. Each time, the phone will boot to the Google screen, but then immediate shut down. I can get in to recovery and do actions within there, so I do not believe it to be a battery issue. However, as soon as you attempt to boot the phone, it will die.

Were you guys using stock setups or custom ones?
Sent from my Nexus 5X using Tapatalk

Its a 'known' issue. Google has confirmed there is an issue. Only solution appears to be a warranty replacement.
https://productforums.google.com/forum/#!topic/nexus/r29mtzLFS0g;context-place=topicsearchin/nexus/nexus$205x$20bootloop
---------- Post added at 10:22 AM ---------- Previous post was at 10:21 AM ----------
Psychofrantics said:
Were you guys using stock setups or custom ones?
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
on both phones, bone stock. Only difference was I was running the beta before getting the stock OTA and my wife's was full stock and received the stock OTA.

I'm having the exact same problem here. Running Android 6.0.1, rooted. Phone suddenly turned off and won't start past the "Google" screen, except for once when it booted fully then immediately shut down, and three times when it loaded the boot animation and shut down. Bootloader is unlocked and TWRP recovery is installed. I can access fastboot but not recovery. I've tried the suggestion of booting into download mode then recovery again, but that didn't work. I have NOT tried updating to Android 7 yet, so this isn't the same boot loop issue faced by some other users. I don't want to try flashing stock yet and lose my data because I have a ton of Tasker profiles and tasks that I haven't backed up in months and I don't want to risk losing them! Serves me right...
Any suggestions?

Same HERE !!!!

the samed for me, and still now i can't light it up

sagshar said:
I'm having the exact same problem here. Running Android 6.0.1, rooted. Phone suddenly turned off and won't start past the "Google" screen, except for once when it booted fully then immediately shut down, and three times when it loaded the boot animation and shut down. Bootloader is unlocked and TWRP recovery is installed. I can access fastboot but not recovery. I've tried the suggestion of booting into download mode then recovery again, but that didn't work. I have NOT tried updating to Android 7 yet, so this isn't the same boot loop issue faced by some other users. I don't want to try flashing stock yet and lose my data because I have a ton of Tasker profiles and tasks that I haven't backed up in months and I don't want to risk losing them! Serves me right...
Any suggestions?
Click to expand...
Click to collapse
In my opinion your EMMC probably died, but you can try reflashing factory images to see if it is some other problem.
I would only try LGUP as a last resort because it will set Allow OEM unlocking to false and lock your bootloader, making further experimentation difficult.
BTW IMO the Android 7 bootloop probably isn't related to Android 7. I think they are just saying hardware problem (EMMC failure) that happens to show up more frequently when you have large updates of OS.
The way Google worded it, it made it seem like Android 7 is killing some hardware because of some incompatibility with just some isolated hardware builds.
I would suggest you let it keep booting and flash some factory images and sometimes EMMC will come back briefly and boot. If it does, immediately backup as much as you can before doing anything else.

Same deal for me and they are sending a replacement. This is a MAJOR blackeye!

Is your phone under warranty then? I am having the same problem as everyone on here. I've tried everything. I bought the phone just over a year ago though, so am a little concerned Google will turn around and tell me it's not their problem... Even though this is clearly a fault!

Can't boot OP3t after update.

A notification came up for a new update and tried to install it. The update failed on the update screen and the phone tried to reboot. I gave it half an hour but I'm certain it's stuck on the screen with the white dots circling a red one. Held down the power button to restart but still stuck.
I can get into the options menu, but selecting recovery seems to just restart. When selecting fastboot, there's no number after bootloader and baseband version.
I have little experience with rooting and flashing or whatever. Not sure what to do, any suggestions?

https://forum.xda-developers.com/oneplus-3t/how-to/unbrick-unbrick-tutorial-oneplus-3t-t3515306
I used this linked and it worked!
It was a bit sketchy but hey

Dygijle said:
A notification came up for a new update and tried to install it. The update failed on the update screen and the phone tried to reboot. I gave it half an hour but I'm certain it's stuck on the screen with the white dots circling a red one. Held down the power button to restart but still stuck.
I can get into the options menu, but selecting recovery seems to just restart. When selecting fastboot, there's no number after bootloader and baseband version.
I have little experience with rooting and flashing or whatever. Not sure what to do, any suggestions?
Click to expand...
Click to collapse
This is what we call a bootloop. Now you can try a factory reset, but installing TWRP si way better if you encounter these issues in the future. Try to wipe System then flash OOS and it should be fine.

Soft bricked Pixel XL

A week ago, all of a sudden, my Pixel decided to freeze and become unresponsive. To make a long story short, it only goes to the Google logo screen and will not go into bootloader or recovery mode. Took it to a repair shop and they said it needed to be sent back to Google (it's three years old so long past its warranty) which would cost a fortune. They said it is soft bricked.
I'm looking into things and since my phone is already useless, I surely can't make it any worse. (fingers crossed.)
I'm wondering if anyone has any tips on how to get my phone back up and running whilst also keeping all of the data on my phone. I'm not keen on wiping the data as it has important information on it. Is it possible to unbrick a Pixel XL without factory resetting it?
Does anyone have a simpletons guide on how to do it? I've looked at numerous guides and they are either long winded or far too complicated for me. I'm not familiar with downloading a file to unzip it or extracting it. Although, I am very much willing to learn given my circumstances.
If anyone can provide any information, I would be very grateful!

i think if anything at this point, you need to assume none of your data can be saved. if you send it to google for them to fix, no data will be kept most likely, nor if you find any solution to do yourself. what happens if on the google screen you hold down power and voldown until it turns off and then keep holding them down?

It goes into fastboot with the android guy on it's back and it gives me the "restart bootloader", "recovery mode", "barcodes", etc, options. None of which the phone can enter apart from the barcodes and the powering off option. :crying:

HanaTruly said:
A week ago, all of a sudden, my Pixel decided to freeze and become unresponsive. To make a long story short, it only goes to the Google logo screen and will not go into bootloader or recovery mode. Took it to a repair shop and they said it needed to be sent back to Google (it's three years old so long past its warranty) which would cost a fortune. They said it is soft bricked.
I'm looking into things and since my phone is already useless, I surely can't make it any worse. (fingers crossed.)
I'm wondering if anyone has any tips on how to get my phone back up and running whilst also keeping all of the data on my phone. I'm not keen on wiping the data as it has important information on it. Is it possible to unbrick a Pixel XL without factory resetting it?
Does anyone have a simpletons guide on how to do it? I've looked at numerous guides and they are either long winded or far too complicated for me. I'm not familiar with downloading a file to unzip it or extracting it. Although, I am very much willing to learn given my circumstances.
If anyone can provide any information, I would be very grateful!
Click to expand...
Click to collapse
I have the same exact problem. Started Nov. 14. Talked to google asked me to take it to uBreakiFix. They ran diagnostics and said they can't fix it.
My phone used to boot up randomly but would freeze after 2-3 mins and crash again into a bootloop. Now it's stuck on white "google" screen and can't get into recovery or any other modes.

Nilkong said:
I have the same exact problem. Started Nov. 14. Talked to google asked me to take it to uBreakiFix. They ran diagnostics and said they can't fix it.
My phone used to boot up randomly but would freeze after 2-3 mins and crash again into a bootloop. Now it's stuck on white "google" screen and can't get into recovery or any other modes.
Click to expand...
Click to collapse
by boot up randomly do you mean it would randomly reboot or turn on while it was off?

sudoxd said:
by boot up randomly do you mean it would randomly reboot or turn on while it was off?
Click to expand...
Click to collapse
I mean it would boot successfully and take me to lock screen where I can use the phone for few minutes until it freezes again.
Currently I am connected to computer with adb shell open and have phone on the screen where I can see options to select 'barcode' 'recovery mode' 'power off'. The screen shows baseband version, CPU, UFS, DRAM, "Device is locked".
Adb is recognizing the devices (I can't unlock because I had the option to "OEM unlock" turned off in settings). But when I try selecting 'recovery mode' its back to 'Google' screen and stuck there.

Nilkong said:
I mean it would boot successfully and take me to lock screen where I can use the phone for few minutes until it freezes again.
Currently I am connected to computer with adb shell open and have phone on the screen where I can see options to select 'barcode' 'recovery mode' 'power off'. The screen shows baseband version, CPU, UFS, DRAM, "Device is locked".
Adb is recognizing the devices (I can't unlock because I had the option to "OEM unlock" turned off in settings). But when I try selecting 'recovery mode' its back to 'Google' screen and stuck there.
Click to expand...
Click to collapse
try sideloading the latest OTA and see what happens, this doesnt require an unlocked bootloader, just adb sideload.

sudoxd said:
try sideloading the latest OTA and see what happens, this doesnt require an unlocked bootloader, just adb sideload.
Click to expand...
Click to collapse
I flashed the new version of OTA from google's site. And it looks like it's booting up. Will report back if it crashes or continues to hold up.
Thanks!
EDIT: It's back to boot looping. It was at the "G" screen with white loading bar underneath. It froze there and went back to bootloop. Looks like there might be no avail.

Similar issue here. I gave up on it a month ago, but I figured it can't hurt to ask around. FWIW, there seem to be a lot of similar reports on Google's Pixel support forum.
Anyway, during the 2nd year of owning my Pixel XL (got it in Septempter 2017), I started experiencing slowdowns and random reboots more frequently, but never any bootloops until after receiving Android 10. After receiving Android 10, the random reboots seemed to be happening more frequently. I also experienced a weird issue where the phone would spontaneously exit out of the Google app (reached by left edge swipe from home screen) consistently within a few seconds of entering it.
Eventually, after another increasingly common random freeze, the phone rebooted and got stuck in a bootloop. Initially, chances were high that I would be able to complete the boot process after a few attempts, but inevitably, it would freeze and start bootlooping again. During the handful of successful boot attempts, I was able to backup some photos, and more importantly, enable OEM bootloader unlock in the developer options. After several more failed attempts to boot successfully, I did a total reflash of the latest factory image as of September 2019, after which I was able to get partially through the new phone setup process before crashing. For each subsequent attempt, the crash would happen earlier and earlier in the setup process until it wouldn't get further than the 'G' logo before rebooting. When the October 2019 factory image became available, I tried flashing that as well, but no luck.
On one hand, considering that the failures got progressively worse over time, it seems that this is fundamental hardware failure in the SOC, motherboard, RAM, etc. On the other hand, there seems to have been so many recent reports of this, especially after the Android 10 update, that I wonder whether or not it is software issue. Or could it be some combination of both, where the Android 10 update is pushing the hardware in new ways that is more likely to exacerbate an underlying hardware flaw?
Should I try re-flashing with Android 9 instead? At this point, it is a total brick...

sudoxd said:
try sideloading the latest OTA and see what happens, this doesnt require an unlocked bootloader, just adb sideload.
Click to expand...
Click to collapse
Would this be possible to do with a phone that doesnt turn on but the computer does see it as a qualcom device?

ckidmcd said:
Would this be possible to do with a phone that doesnt turn on but the computer does see it as a qualcom device?
Click to expand...
Click to collapse
Needs to boot to any recovery, custom or not, to sideload an ota

sudoxd said:
Needs to boot to any recovery, custom or not, to sideload an ota
Click to expand...
Click to collapse
Do I have any options to pull the data from the device since it does see a qualcomm device when plugged into a computer?

ckidmcd said:
Do I have any options to pull the data from the device since it does see a qualcomm device when plugged into a computer?
Click to expand...
Click to collapse
does fastboot see your phone at all if you type `fastboot devices`