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I didn't actually crap my pants.
Netflix was working for a couple of months, then it stopped working. When I try to play any video it says it can't play it and to try again later or watch something else. I uninstalled and reinstalled Netflix, I cleared the cache and data for the app, I created a new Netflix account, nothing has helped.
Anything short of a factory restore I can try? Netflix support has been unsuccessful and referred me to Amazon. But I just rooted the Fire TV and I've got XBMC all set up the way I like it and I don't want to lose all that crap.
Thanks
Joe
http://downdetector.com/status/netflix
hope I caught you before you reformatted your ftv....
roustabout said:
http://downdetector.com/status/netflix
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No, I've been having this problem for weeks now and Netflix works fine on other devices on the same LAN.
I had this issue too with both Netflix and Amazon videos. unfortunately, I had to factory reset to fix problem.
Sent from my Galaxy Nexus using Tapatalk
pope523 said:
I didn't actually crap my pants.
Netflix was working for a couple of months, then it stopped working. When I try to play any video it says it can't play it and to try again later or watch something else. I uninstalled and reinstalled Netflix, I cleared the cache and data for the app, I created a new Netflix account, nothing has helped.
Anything short of a factory restore I can try? Netflix support has been unsuccessful and referred me to Amazon. But I just rooted the Fire TV and I've got XBMC all set up the way I like it and I don't want to lose all that crap.
Thanks
Joe
Click to expand...
Click to collapse
I have had strange problems with my Netflix. Whenever I exit XBMC and launch Netflix it will start to load the video I want to watch, then it gives me a similar message. Pull the power and reset FireTV and it works fine. I wish there was a simple reboot app that I could sideload. A reboot always fixes any weird problems that I am having with Netflix.
Netflix??
I know this a matter of opinion and add-ons installed, but I would say ditch Netflix and use XBMC exclusively.
htpcforall said:
I know this a matter of opinion and add-ons installed, but I would say ditch Netflix and use XBMC exclusively.
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Yes, I'd be perfectly happy to do so. But my kids want to unending supply of idiotic animation that Netflix provides and I don't want to fill my file server up with it.
falkien said:
I have had strange problems with my Netflix. Whenever I exit XBMC and launch Netflix it will start to load the video I want to watch, then it gives me a similar message. Pull the power and reset FireTV and it works fine. I wish there was a simple reboot app that I could sideload. A reboot always fixes any weird problems that I am having with Netflix.
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Click to collapse
Select and Play on the Fire TV remote for 5 seconds, I think, forces a reboot.
Clear data for Amazon Video in the app settings. Got Prime videos and Netflix working for me again.
Sent from my SAMSUNG-SM-G900A using Tapatalk
polarbear9711 said:
Clear data for Amazon Video in the app settings. Got Prime videos and Netflix working for me again.
Sent from my SAMSUNG-SM-G900A using Tapatalk
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I just tried this and it does not seem to have worked.
Have you tried using the amazon app control to uninstall it and then redownload? I had both the Amazon and the Play versions of Netflix on my ftv at one point, and had some issues loading Netflix videos. I uninstalled both, then reinstalled just the Amazon one and have not had problems more than once or twice since, and rebooting cleared the issue each time once I'd done the reinstall.
Sure you exited XBMC properly, or killed it.
I get this problem if I start playing something in xbmc press home and niether prime or netflix will play, seems like it's because xbmc is holding on to the video layer still.
roustabout said:
Have you tried using the amazon app control to uninstall it and then redownload? I had both the Amazon and the Play versions of Netflix on my ftv at one point, and had some issues loading Netflix videos. I uninstalled both, then reinstalled just the Amazon one and have not had problems more than once or twice since, and rebooting cleared the issue each time once I'd done the reinstall.
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Yes, I had done this early on.
realtuxen said:
Sure you exited XBMC properly, or killed it.
I get this problem if I start playing something in xbmc press home and niether prime or netflix will play, seems like it's because xbmc is holding on to the video layer still.
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I would think power cycling the FireTV would clear that up.
In any case, I came into the living room the other day and Netflix was suddenly working again. Perhaps the clearing Data and Cache for Amazon Video did it, but it needed to reboot and I didn't do that part?
I hate not knowing for sure how something got fixed. But hey, the kids can watch the friggin' Power Rangers and My Little Pony again.
Thanks everyone
Joe
Yeah sure it will,, But your know sometimes it's some odd little thing, and I did not register that you power cycled although I would think so but again I missed the post saying it, so I just threw an idea out there for everybody who encountered this in various ways.
Anyway.. I'm glad to hear everything is working again.
pope523 said:
Select and Play on the Fire TV remote for 5 seconds, I think, forces a reboot.
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I am amazed that this is not more well known. I have to reboot my fire many times to make it work right. Thanks for the tip....it works!!!
My device is rooted and has XBMC on it. It was working fine for a month or so but now I keep getting long buffer times with a message saying Cache full. I tried clearing the cache before but i still get the error. I did some research and what i found told me to apply the zero cache advanced xml. so I downloaded two maintenance tools. one being XBMCHUB maintenance and the other being Xfinitytalk's maintenance wizard. I've tried both and no matter what it always stops to buffer every few minutes and it doesn't buffer to the end regardless of how long i leave it paused. If i accidentally restart the show at the half way point it has to pause and buffer from the start over again (which is VERY annoying) and makes shows quite unwatchable
i am not sure what to do anymore.. clearing cache doesnt help, port forwarding doesnt help, zero cache xml doesnt work. at one point i started wondering if it was the sources but i've tried it on multiple plugins and it doesnt work but netflix works fine. has anyone else been seeing this problem? can anyone advise me on what to do?
I have the same issues as you do on both of my AFTVs. With my very limited experience with XBMC, it looks like the source being loaded down when I see these buffering and cache full messages. If I change to a different source or even go to SD source, no issues. It might not be the same for you, but this is just something I have observed because those cache full and buffering messages always BUG me!!
Got the Amazon fire TV one week back and its not rooted, but Installed XBMC.
When I try to watch a video on you tube after 5 to 10 minutes, it starts buffering and the video doesnt play afterwards, I have to go back and open it againa, and forward it to the original place and watch it, again after 5 minutes samethign happens..
Same with XBMC, after 5 minutes video buffers, but after couple of minutes if click play button video resumes, but after couple of minutes buffering starts...
I watch youtube on my laptop or chromecast, it works perfectly , so i dont think there is any problem with wifi. Also I have download speeds of 20MBPS +
Is it because of faulty device or anythign else. Yestereday i cleared youtube apps data, still the problem continues.. Please suggest me how can I resolve it??
TIA
I can't help but blame and jab qualcomm with a stick when it comes to Fire TV problems.
Especially Fire TV is stuck with older v5x instead of v66.
I have my own video issues where it fails entirely.
After long enough,videos completely refuse to work (error ocurred) on YouTube and many others until I restart with ctrl+alt+delete hotkeys.
I haven't seen it happen in quite a while though since modding several minor aspects with various performance tweaks.
I talked to staples, they are sending me a new device, but looking at the problems that people have, the new device may not solve the problem... Lets see..
I tried searching, and couldn't find any threads about this.
When browsing in the app, YouTube displays fine. However, when I load a video, it cuts off quite a bit of the video. An ad will play fullscreen, but the video will not. This wasn't a problem before. It just started happening today. I tried rebooting the ATV (center click + play button hold) and that didn't help. I cleared YouTube's cache, that was of no help as well. I'm wondering if I'll need to try reinstalling Youtube.
Picures of what I'm talking about are attached.
I'm not sure if it helps, but I am rooted on Software Version 51.1.1.0_user_511070220
Thanks for your time.
Uninstall youtube and update latest root firmware., then reinstall youtube.
I noticed this exact same thing last night however it wasn't on every video, only some of them.
laidbackcloud said:
Uninstall youtube and update latest root firmware., then reinstall youtube.
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so you've had the same exact problem, did that, and it fixed it for you? seems a bit over the top..
shutterslaps said:
I tried searching, and couldn't find any threads about this.
When browsing in the app, YouTube displays fine. However, when I load a video, it cuts off quite a bit of the video. An ad will play fullscreen, but the video will not. This wasn't a problem before. It just started happening today. I tried rebooting the ATV (center click + play button hold) and that didn't help. I cleared YouTube's cache, that was of no help as well. I'm wondering if I'll need to try reinstalling Youtube.
Picures of what I'm talking about are attached.
I'm not sure if it helps, but I am rooted on Software Version 51.1.1.0_user_511070220
Thanks for your time.
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Click to collapse
I have started seeing the same problem with my FireTV Stick YouTube App. It did not happen earlier.
I tried uninstalling and re-installing YouTube App, but it did not help!
Anybody know how to fix it?
shutterslaps said:
so you've had the same exact problem, did that, and it fixed it for you? seems a bit over the top..
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it did and i also adjusting the screen resolution on dispaly panel in settings.
I found one workaround.
When the video is cut-off, press menu button (three horizontal lines) on the remote once, that will take you to the search screen. Then press back button to go back to your video which should be now be either less cut or full screen. If its still cut-off, repeat the steps one more time and it will be full screen.
Annoying but works for now!
If you don't want to update to the latest pre-root, then completely uninstall YouTube and reinstall. Most people believe that simply uninstalling then reinstalling works, but doing so often leaves traces. You must clear the cache and dalvik to ensure it's cleaned from the system. Here is how to do it.
Uninstall the app through the settings. Reboot to CWM and clear cache and dalvik. Reboot. Then reinstall the app. If this doesn't fix the screen issue, then you might want to try updating.
xm41907 said:
If you don't want to update to the latest pre-root, then completely uninstall YouTube and reinstall. Most people believe that simply uninstalling then reinstalling works, but doing so often leaves traces. You must clear the cache and dalvik to ensure it's cleaned from the system. Here is how to do it.
Uninstall the app through the settings. Reboot to CWM and clear cache and dalvik. Reboot. Then reinstall the app. If this doesn't fix the screen issue, then you might want to try updating.
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Yesterday this started happening to mine also, strange it only affects certain videos.
My AFTV is unrooted and uses standard app, only posting to re-enforce that the problem seems to have suddenly appeared.
I will just keep an eye open and try and narrow down which are causing a problem.
This recently has been happening to me and it's on all videos. The YouTube app has been acting weird on my tablet as well, but less frequently.
hm, I left it alone for a while and now it seems to be working. that's fine and all, I would just like to know what caused it so that we can fix this if it happens again, or is still happening for others.
thanks for your input everyone.
My Netflix sucks big time on my rooted fire TV. Stutters quite a bit. No combination of the video frame rate helps in the settings. What more can I do? I shouldn't have to wipe cache and restart every hour to get smooth playback. Thanks
supremekizzle said:
My Netflix sucks big time on my rooted fire TV. Stutters quite a bit. No combination of the video frame rate helps in the settings. What more can I do? I shouldn't have to wipe cache and restart every hour to get smooth playback. Thanks
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Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
KLit75 said:
Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
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How'd you fix the two issues you mentioned? Netflix just started doing the same, for no apparent reason about a week ago on my FTV. I found one that here that was said to have the fix, but I've performed each of the steps listed there with no luck. Right now, I'm on 51.1.6.0... I tried the latest, but am affected by the HDCP issue, so had to roll back.
JediSooner said:
How'd you fix the two issues you mentioned? Netflix just started doing the same, for no apparent reason about a week ago on my FTV. I found one that here that was said to have the fix, but I've performed each of the steps listed there with no luck. Right now, I'm on 51.1.6.0... I tried the latest, but am affected by the HDCP issue, so had to roll back.
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Not sure I did fix it. It may have got better on its own. You could try uninstalling Netflix, clear data 3 times in Amazon video, unplug for 10 seconds. Then it may be beneficial to boot recovery and wipe dalvik and cache partitions. Finally reinstall Netflix.
Mine occasionally doesn't load all the way but restarting the video fixes it.
KLit75 said:
Not sure I did fix it. It may have got better on its own. You could try uninstalling Netflix, clear data 3 times in Amazon video, unplug for 10 seconds. Then it may be beneficial to boot recovery and wipe dalvik and cache partitions. Finally reinstall Netflix.
Mine occasionally doesn't load all the way but restarting the video fixes it.
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I don't know what the deal is, but I've tried all of the suggested fixes, but continue to get the same error message. I'll wait for pre-rooted 51.1.6.3 and see if that fixes it.
JediSooner said:
I don't know what the deal is, but I've tried all of the suggested fixes, but continue to get the same error message. I'll wait for pre-rooted 51.1.6.3 and see if that fixes it.
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Sorry. Overall Netflix on Amazon has been terrible for a lot of users while others seem to have no problems at all. They're not likely to provide a fix but it doesn't hurt to contact Amazon. At the very least you'll join a growing list of dissatisfied customers. Problem is Amazon points the finger a Netflix and vice versa. But like I've said before, Netflix has always been fine on my other devices going back almost a decade.
KLit75 said:
Sorry. Overall Netflix on Amazon has been terrible for a lot of users while others seem to have no problems at all. They're not likely to provide a fix but it doesn't hurt to contact Amazon. At the very least you'll join a growing list of dissatisfied customers. Problem is Amazon points the finger a Netflix and vice versa. But like I've said before, Netflix has always been fine on my other devices going back almost a decade.
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Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
JediSooner said:
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
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If it's any consolation... on 51.1.x.x versions of Fire TV, I never had issues where it wouldn't play video, but I did have studdering and slow/fast issues. On the 51.5.3.0 Fire OS 5 preview, all that has gone away and aside from an issue with 5.1 sound which is solved by putting it on stereo, netflix is working great.
KLit75 said:
Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
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I agree. Netflix performance actually gotten worse on the Fire TV since the latest official stable update. For months I been using it and it was fine but now once again I have issues where the video would freeze up for about 5 to 10 seconds then speed up right away everyone is super fast while the audio continues. Very annoying as I thought they finally fixed it but it came back again. Now I also been getting the "unable to play title" error again too.
I actually started to use my Apple TV 3rd Generation which is connected to Wifi 5ghz channel 36. Loads programs quickly, no stuttering, no unable to, no credit shrinking.
I've learned that having another video app open while trying to access Netflix is what causes the problem. The reason rebooting fixes it is because you essentially flush the FireTV's memory when you do the reboot. If you exit out of other apps fully, you shouldn't have anymore problems. I miss being able to click the Home button when switching between video apps but ever since I started doing a proper shutdown for video apps before switching to the next one, I no longer need to reboot to get the different video apps work.
JediSooner said:
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
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That message occurs when you have another background application tying up the video process.
Try rebooting. And never use the home button to exit Kodi or any other video application. Quit it properly. And watch out for SPMC, the way it's been implemented to minimize to the home screen with the back button is really unhelpful on the AFTV.
Same goes for using Kodi as a launcher. Don't expect it to be reliable.
Claude Koch said:
That message occurs when you have another background application tying up the video process.
Try rebooting. And never use the home button to exit Kodi or any other video application. Quit it properly. And watch out for SPMC, the way it's been implemented to minimize to the home screen with the back button is really unhelpful on the AFTV.
Same goes for using Kodi as a launcher. Don't expect it to be reliable.
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Click to collapse
Hadn't considered that possibility; however, I don't use an alternate launcher and I always shutdown Kodi properly. Maybe there's something else tying up the video process? I've gone through the 'clear data' process on Amazon Video multiple times, but that didn't fix Netflix. I'll try to go straight into Netflix after a fresh reboot and see what I get.