First I have to state: I've already searched the web and xda-developers forums. Tried all solutions found, none work.
I don't connect my HTC Touch Pro 2 to my computer (Vista 32bit) often; other than the first few days, when I was downloading a lot of softwares to my device, I don't connect them at all. But the point is I was able to connect to WMDC.
Yesterday I wanted to try out Pocket Diablo, so I had to connect my device in order to install .NET CF 2.0. But I found I can no longer sync:
- Before I connect the device, I can see WMDC's green tray icon
- After I plug in the device (using the cable from HTC), WMDC's tray icon disappeared.
- I checked Device Manager, and found "Windows Mobile Remote Adapter" cannot start, error code 10. There was no mobile device listed.
- I tried another USB port, same result. I tried uninstalling all USB hubs and root hubs, let them reinstall, reconnect device, same result.
- With device still plugged in, I uninstalled "Windows Mobile Remote Adapter" and deleted the driver too. Then I unplugged device, uninstall WMDC driver update and WMDC itself, reboot PC, download WMDC6.1 from Microsoft again, reinstall WMDC, reboot, still no tray icon, and reconnect device with same result.
- I tried the above together with giving Users group full control on the registry key "HKLM\Software\Microsoft\Windows NT\Current Version\Svchost\WindowsMobile", same result.
- If I uncheck "advanced connection" on my device, there is no "Windows Mobile Remote Adapter" in device manager, but there is a generic mobile device listed. In WMDC it still thinks there is no device connected, and I cannot access the device in Windows Explorer.
- If I connect the device as a disk (under device's USB connection settings), I can access the device through Windows Explorer.
- I even hard-reset my device, still same result.
- I tested my old O2mini, same result.
- I don't recall any big changes on my system since my last successful connection.
- I tested my HTC Touch Pro 2 in my office (Vista 32bit), and it can be connected successfully.
So it seems the problem is in my home computer; the Windows Mobile Remote Adapter (version matches WMDC6.1's version) refuses to work in all cases.
Other than taking the sync cable in my office back home tomorrow, I'm all out of ideas of what to try next.
Can anyone give me a helping hand?
Bump. Please help, I really need to solve this.
- I'm taking the cable in office home, but I highly doubt that is the reason because with the cable at home I can connect as a disk and can charge.
- I notice in office (the successful case), the remote adapter is named "Windows Mobile Remote Adapter #2". At home (the failure case) there is no #number, just "Windows Mobile Remote Adapter".
Tested and it is not the cable. Cable used to successfully sync in office has same effect at home - Windows Mobile Remote Adapter cannot start, code 10.
I tried enabling WMDC debug log, but there're none - looks like the process failed at the driver stage and WMDC is not even started.
Also, when I have the device connected with the non-functioning driver, it seems to wreck havoc on my real network driver. I often need to reconnect my network connection.
Can anyone help?
It's getting weirder and weirder...
- I reinstalled WMDC for the countless time, and suddenly I am able to connect to O2mini (which does not connect via a network adapter). O2mini shows up in WMDC (can setup a partnership) and explorer. But not HTC TP2.
- If I disable advanced connection on TP2, I can connect TP2 as a Mobile device, but there is no network adapter. WMDC detects no connection, and I cannot view TP2 in explorer.
- I tried connecting O2mini again after TP2's failure, and O2mini cannot connect too - device manager shows no problem, but in WMDC I get nothing but the red stop sign and a simple message: "Error". No entries in event viewer.
And is anyone even reading this thread?
I was having a similar deal. Sync works solid on XP at home, was working but then stopped on 2 laptops with Vista and giving me those error codes.
I did the same things as unistalling mobile center on vista to no avail.
What did work was going onto the device, Start/All Applications/ActiveSync. Then Menu/Options and delete on the laptop PC's.
Now when I sync my vista laptop to the device it shows up as an additional device. I can copy files to it, I'm not sure if it syncs any other info.
The active sync also has an option for connections where you can uncheck "same for all pc's". I didn't try that one, but it might do something.
Update the Driver?
shealine said:
I was having a similar deal. Sync works solid on XP at home, was working but then stopped on 2 laptops with Vista and giving me those error codes.
I did the same things as unistalling mobile center on vista to no avail.
What did work was going onto the device, Start/All Applications/ActiveSync. Then Menu/Options and delete on the laptop PC's.
Click to expand...
Click to collapse
You mean removing the partnerships? I already did that - I had hardreset my TP2 for nothing too.
yrreP said:
Update the Driver?
Click to expand...
Click to collapse
I tried, but Vista said I already have the latest version (6.1.6965.0). I tried uninstalling (and fill the checkbox to remove the driver) and reinstalling, no difference.
It has to be something not right on my computer's drivers.
I'm going to compare the driver files of my home and office computers and see if there are any difference...
I copied all files related to the Windows Mobile Remote Adapter home, and compared them to mine. They are all identical.
I also tried forcing Device Manager to show non-present devices (by setting two environment variables), removed the related ones and tried again. Same result.
I'm all out of ideas now.
I'm even considering moving up to Windows 7 (Ultimate 64-bit), hoping that will solve my problems.
-- but what? They leave me with a nasty bug and I consider paying them even more? Whiskey, tango, foxtrot?
Awesome, finally i found someone that has (i think) 100% my problem.
Let me ask you this, what is your computer specs? Because this happened to me after i got a new computer >.< .
Mine is
Asus p7p55d LE motherboard
i5 50?
Crucial Ballistix 2GB (2 x 1GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600)
I also have a HTC Touch pro2 (verizon) but i have testing my computer with a Samsung Omnia (verizon) to confirm my problem.
Edit: BTW this is on a Windows 7, just throwing it out there so that people can be even more mind boggled
Asus P7P55D Deluxe
Intel i7-860
2 sticks of Kingston 2Gb
I got my TP2 from Fortress (Hong Kong), they added a bunch of goodies in the ROM, like the radio cab, 1% battery driver, a business card scanner, etc.
You have the same problem on Windows 7? I am going to buy W7 tomorrow, I'm going 64-bit...
If I get the same problem in W7, then well, damn... at least I can connect TP2 as a driver and write data to it. But if I need to install anything from the PC-side, I'll need to rip the cab out of the installer.
holy crap then i think i know why its not working. Maybe its because of the new chipset p55? Doesnt support the drivers? or something
bornskilled200 said:
holy crap then i think i know why its not working. Maybe its because of the new chipset p55? Doesnt support the drivers? or something
Click to expand...
Click to collapse
Definitely not.
Plus I have sync'ed successfully before, and my TP2 plus cable can still sync in office, advanced connection on. It's a software problem.
I encountered the exact same error in Windows 7.
The Windows 7 is a fresh install, Windows updated, and installed 64-bit version of WMDC.
Darn.
First, sorry for my very bad english.
I had the same problem ( Error code 10 with Microsoft Mobile Remote Adapter) with p7p55d and Windows7.
It was a trouble with my asus p7p55d.
- I updated my bios to the 0711 version (this version does not appear on AsusUpdate, i found it on www.asus.com)
- I uninstall old Windows Mobile remote adapter
- I uninstall WMDC
- reboot
- simply plug my phone and let windows update do the job. This time it was good for me...
I have the same issue with ASUS P7P55D PRO and Windows 7 Ultimate 64bit, even with BIOS 0711. I tried all the ideas, nothing helps.
The same problem for me.
Windows 7 64bit,
Gigabyte P55M-UD2 Mainboard
I report great success with this problem!
Like suggested from a previous poster, i did update my bios to 605 (this is for p7p55d LE). But i noticed one thing, the setting for Plug and Play was set to that the bios handled it. I changed to so the that OS (?) handled it instead and tried everything again.
Happy to say (after some extra problems that does not pertain to this error) i finally got it to work. Hope my experience help others.
Encountered a similar issue yesterday.
WMDC could not sync. Although when selected as a disk drive, it connects fine.
What fixed it for me was to disable this setting in the device: Settings/connections/usb to pc/enable faster data synchronization.
Exit out, no reset required.
Good luck.
I have the same problem since my new gigabyte p55-ud5
i have windows 7 Ultimate. my htc diamond work fine for one week, then it stoped sync.
i think its somthing with the memory....
i tried to change the speed on my corsair DHX 2GB from 1600Mhz to 1333 and it worked for couple of days.
then it stoped sync.
tried to add voltage in bios but no good.
updated the bios - then it only worked with memory speed 1333 or 1066.
i shutdown my computer only once in a week.
then it started again. now no matter what i do - no SYNC.
i searched for this error alot and the common hardware is:
P55 + vista/win7 + HTC.
PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!
Firm-up!
i have a good news!
Finally i got it after firm-up the bios.
Asus p7p55d turned out to got a problem installing 'Windows ... Adapter'
http://www.asus.com/product.aspx?P_ID=RBA8CzWoopUlYRFZ&templete=2
.
Description P7P55D 1002 BIOS
1. Fix PCI-E X16 may downgrade to X1 mode
2. Improve system stability
Good Luck!
Just upgraded from an S2 to an S3 and am having an issue with getting my S3 to connect to my PC that I previously had S2 drivers on.
I am having an issue however that I cant seem to figure out. When I connect my phone to my PC via USB cable it detects my phone for a few seconds, then trys to install drivers and then the connection disconnects and reconnects a few times a second. To the point where my PC is beeping all the time because it is recognizing a new device and on the notification tab on my S3, connected to PC flashes off an on. I have tried reinstalling drivers, booting the phone already plugged into pc, switching to camera mode, turning the pc and phone both off and starting together and none of these things help.
I did some searching and it appears that a few others have experienced this when upgrading from a different Samsung device, however even after going to device mgr and uninstalling those drivers I still have the same issues. I dont know if there are some drivers that are not displayed or something. I have tried a different cable with no avail. However when I connect my phone to a new PC that has never had a samsung device installed before it works with zero issues. Someone recommended using the Naked Drivers however I cant even get to the point to pick which driver to use before the device starts disconnecting and reconnecting on my PC several times a second.
Has anyone else experienced this? Thanks.
-Sayajin
Hmm, try this. Dial ##3424#, tap on PDA, then Qualcomm USB Setting, tap on MTP+ADB, ok. See what happens now.
I'd swap out the USB cable and try a different port, if still not working then install Kies and let it run the connection diagnostics which has resolved this issue for me in the past.
Sent from my SPH-L710 using xda app-developers app
Hi all,
Quietly going out of my mind with this one, your help would be muchly appreciated
Recently got myself a Note 4, and my previous device was the Note 2.
I shot some video of my new Ingress phone/battery charger as it was charging my Note 4 using the Note 2 to film it. After making a 3 second clip I plugged the Note 2 into my PC and it wouldn't come up in My Computer
I checked Device Manager and it was listed in "Other Devices" and I checked Drivers and it says no device drivers were installed? Its strange because the Note 2 has been my phone for years, and I used it to plug into the same PC for those years and it always recognized the device ...
I plugged my Note 4 into the PC and straight away it pops up in My Computer, I unplug the Note 4, plug in the Note 2 and nothing. Again in Device Manager its listed as Other Devices.
I haven't changed any drivers, the Note 2 was recognized in the PC only 2 days ago when I transfered some photos. All of a sudden without any changes to the PC or the Note 2 windows won't recognize it anymore and says it doesn't have drivers.
I point Windows to the drivers C:\Program Files\SAMSUNG\USB Drivers and windows says it could not find the driver software for the device? It was working fine 2 days ago?
So I uninstall the Samsung USB drivers, reboot PC, go online find the latest Samsung drivers, install, plug in the Note 2 and BINGO! there she is
Grab the video clip, blah blah, disconnect the device from the USB and forget about it. A bit later I plug in my Note 4, it pops up in My Computer as normal, transfer some mp3s for tomorrows journey to work, and its all good.
Then what would be about 2 hours ago, I plug in the Note 2 (the same Note 2 that was working perfectly earlier) and again, nothing in My Computer. I go to device manager and its listed in Other Devices again :crying:
So I did the whole process over again. Uninstall drivers, reboot, install drivers, plug in Note 2, there she is, unplug Note 2, plug in Note 4, unplug Note 4, plug in Note 2 and its no longer recognized ...
Please please before I lose my mind can someone help me?
On a lighter note <--Pun intended. My wife says my Note 2 is jealous and broken hearted because I dumped her for the Note 4, so she's paying me back
5 days and not a single reply?
I have sometimes similiar situation with win 7, but when i connect usb or sd card windows doesnn't see it at all. I tried everything, even format and fresh install of OS, but still the same. I believe some mainboards and OS itself is not meant to work together.
Try different PC, install only Kies 3 and see if the situation persists.
You can also try to uninstall it properly with revo uninstaller, then restart, install Kies and plug.
In settings you use MTP connection on both Notes? USB debugging changes anything?
PS
That's why I don't like Win 8, it's like iOS, you can't change a thing
Hi All
I have a MacBook Air (yes I know) saw the light with the note 10 and wanted to get android over iPhone.
Anyway I can not for the life if me get the MacBook Air or my husbands windows 7 machine to recognise the phone. If plugged in it gives it power but won't pop up to recognise device on either machine...
I spoke to Samsung but they were next to useless about it... any advise on how I can get this working before I end up back with icrap!
Thanks
hello. I have also had this problem since the update to Android 10 and the Dex does not work.
infoenekas said:
hello. I have also had this problem since the update to Android 10 and the Dex does not work.
Click to expand...
Click to collapse
I've got the same problem. Android 10+ and Dex(Windows 10,) does not work.
I can add, that originally, when Note 10+ launched last year , My Note 10 + (Android 9) /Dex (Windows 10) worked flawlessly.
If i connected my device to my Windows 10 laptop Dex would launch automatically, time and again.!
However lately, i think last 2 updates, to Dex,
it just really got worse. .
However,
If i connect to a tv monitor, Dex works 100 %.
No issues.
Further, Windows (Microsoft) My Phone Companion, always
had some errors. Now it working Fine.!
Point i want to make is,
If you watched, the live Samsung launch of Note 10 ((last year), Microsoft and Samsung
really" laid it on" regarding Microsoft and Samsung working together re Dex . The potential Dex had etc.
Now two big companies, with loads of experience,
cannot get it right.?
it seems to me they have been "working backwards" ?
Dex in General in its present state, errors, not launching etc, is useless for me.