Develop Bugs

2005 and Activesync 4 connection?!?

Not sure if this is the right place to ask but here goes. I keep reading about problems syncronizing with 2005 and Activesync 4 while others have no problem at all. Well, I'm stuck in the middle - My desktop sees the pocket pc and trys to syncronize but hangs on the syncronizing spinning wheel (before it asks for a new partnership). I have no partnerships setup, pocket pc has gone through a couple of hard resets to be sure, desktop has been restated with activesync installed - uninstalled - installed. I love 2005 but am running out of patience. Any help would be much obliged. By the way, GREAT work by all of those who let us simpletons run the latest and greatest OS on our ppcs - I take my hat off to you.
Thanks,
Travis

I had the similar problem on one computer. It seems to be a buggy USB on motherboard. Motherboard supported only USB 1.1. Fixed by changing the computer.

Still no luck with USB 2.0
I'm back in the office and trying to setup a connection with my desktop through USB. It works fine on my laptop and immediately asks to setup a partnership but on the desktop the wheel just keeps spinning saying connecting. I've checked that the USB is 2.0 and it picks up the device fine but does nothing more. Done a few Hard resets and windows updates qwith AS 4 install/uninstall as well. I tried van's solution herehttp://forum.xda-developers.com/viewtopic.php?t=20505&highlight=activesync+2005 but all I get is an error message saying "Unable to obtain a server-assigned IP address try again later or enter an IP address in Network Settings. The final blow is that I've tried it on 4 other computers all with fresh Activesync 4 and USB 2.0 and 3 worked fine with 1 showing the same "errors" as mine. As I said in my first post - ANY help or thoughts are appreciated.

Re: Still no luck with USB 2.0
Any luck yet? I have exactly the same problem with my laptop.

Its happen to me also many times...my solution is...I am using diff PC/Laptop with USB1.1/2.0...
End the process of ''wcescomm.exe/rapimgr.exe/WCESMgr.exe" in your task manager. Open again the ''wcescomm.exe/rapimgr.exe/WCESMgr.exe" in your PC ''Program Files/MS AS Folder'' after connecting the device. check also the USB connection setting of AS.
Hope it works to you...

Diable Windows Firewall before you ActiveSync your PPC! Should Help!

Activesync problems following hard reset !

Hi All
Hope someone can help - have tried looking through forums but can't find anything that solves this.
I was struggling with memory - down to 1mb of storage - so I did a hard reset. Memory problems solved and am minimising software I put on the phone now (and installing them to storage card etc).
However, when I try and connect it to my PC with activesync - NOTHING.
The phone starts to charge which implies to me that the cable works. I've also tried a different cable, and different USB holes on my PC. However, no luck.
The USB option is ticked in Activesync connection settings and still nothing.
Can anyone think what might be the problem - I have tried de-installing Activesync and re-installing, have deleted any partnerships, but dont know if i need to delete USB settings or something.
Hope you can help this novice overcome this problem,
Ta

That's the stupid Artemis default setting that causes that error. Go to Settings > Connections > USB-PC and disable the enhanced network option.

Thanks for the quick response but afraid it's not that problem - I already have it unchecked.
Any other ideas?

Which Version of ActiveSync do you use, which OS and which Firewall? Are you sure you did a hard reset - did it erase all your data and come up with the setup screen?

Started with 4.5, then downgraded to 4.2, but when it didn't affect the connection, I put 4.5 back on.
OS: Win XP
Firewall: Windows - but do 'allow exceptions'
Yes - did the hard reset which took me back to start up

Had the same problem, in my case Windows Media Player prevented Active Sync from connecting. What I did, launched task manager sorted processes by name, and then plugged in the artemis.
In my case after 5 seconds or so a Windows Media Player process started, I had to manually end this. Windows Media Player keeps trying to connect, but after the fifth time of stopping the service my phone finally was recognized!
My OS is Windows Vista, but I read other forums where people have XP with this problem. Good luck!

I don't seem to have windows media player running.
I asked someone at work today as my phone won't connect to my work pc either.
We realised I don't have the original mini usb cable that came with the orbit and the cable I am currently using seems a little loose.
I do have the headphones, and when I look at them, they have a really snug fit into the socket in the phone and has small gold strips on the inside of both parts of the mini usb rather than traditional cables which have them only on 1 side.
Perhaps this is the problem - do other people have a mini usb which has a firm connnection in the phone? Perhaps I need a new cable given that this is an issue with any pc I try and connect to?

Had also problems, had to totally disable the firewall and shut down the popupblocker and sometimes a reboot with saved settings, on w2k and xp with activesync 4.5.

Cannot Sync from USB

Hello,
I'm facing a problem with my HTC Touch Pro2. I can't sync with USB. The mobile charges but my computer does not recognize it as a device.
I have already tried the following:
-I used 3 different USB cables.
-I tried it on 3 different computers
-Hard reset the device
P.S via bluetooth my mobile sync. just fine.
Thanks for the help

i have exactly the same problem with my tp2 and posted on here, but is seems unfortunately no one knows the answer.
i have since contacted vodafone and they have done some checks and come to the same conclusion i came to which is it must be a hardware fault.
my tp2 is being replaced on monday by the kind folks at vodafone.

Hi,
Did you try to deactivate the advanced network mode for ActiveSync?
You'll find it in Settings > Connections > USB to PC
Good luck!

I took my device back to the place i bought it, they made some tests and they told me that it's a hardware issue and i', waiting for a new one..

Had this problem myself. For me it turned out to be "Zonealarm" firewall even though activesync was given full access from the program list.
Disable Zonealarm and see if it works. My 2c.

other cable
Had exactly the same problem.
Connecting: no, charging: yes.
I used another cable and everything worked fine!
Good luck!

got same problem. after used the original htc usb cable, everything fine

Same Problem here...its a hardware charger problem in the TP2

A few things to try...
This most likely will work if you have no issues syncing via bluetooth (if you have that option), but you can't get it to sync via USB cable.
First - disable ALL anti-virus software. Many of them these days contain either a firewall (you want to disable all of those too - including the builtin ones in XP, VIsta, or Windows 7), or an 'unwanted programs/ports' protection scheme - which for all intents and purposes prevents the sync.
(More info - the sync is basically a 'networking' connection between the PC and phone. Anything that may have an effect on that could potentially prevent the sync.)
Second, do a clean boot with everything disabled.
Third - start (and then shut down) Outlook, to make sure it can run, get mail, and the like.
Fourth - bring up task manager, and kill the WCESMgr.exe task - which is activesync.
Fifth - kill the WCESComm.exe - which is the communication program/protocol.
Lastly, launch activesync manually, with the phone unplugged from the cable. Then - plug in the phone.
In 99% of the cases when I had an issue getting the phone to sync, this process worked.
Can you try this - and post back?

Yeah, i have something funky in my active sync too, but i think its something i tweaked in vistas services. I dont care to fix it either. I will sync when i want to, not every time i plug in to throw a file on the phone.
Try going into control panel and launch active sync manualy on the computor

@ Jayco no all fail...i have two TP2 here. with one conection its no problem. the second dont will be conect to my pc...some tp2 in germany are broken its a hardware problem!!!!

Had a similar problem with my HTC x7501 and I uninstalled Activesync then re installed it and it worked for me...Tj

Can't sync anymore on work pc

So... No idea what's happened, but today I can no longer sync my phone with my Win7 laptop. So far I've deleted the partnership on my phone & in the Windows Mobile Device Center (WMDC.) Then I uninstalled and reinstalled WMDC. The error I'm seeing in the Event Viewer:
Windows Mobile-based device failed to connect due to communication (0x80072745) failure (see data for failure code).
Click to expand...
Click to collapse
I'm at a loss here. I've never had a problem syncing my phone before. I've been syncing it regularly with this laptop & my home pc for months. The only thing I've done lately is install CoPilot8.
I can see the M$ Windows Mobile Remote Adapter show up under 'Network Adapters' in the device manager. Should anything else show up? Any ideas? I've been reading up on this error message for ages now and nothing's working for me. I really don't want to do a hardreset, but I will if I can't find anything else to try.

epoh said:
So... No idea what's happened, but today I can no longer sync my phone with my Win7 laptop. So far I've deleted the partnership on my phone & in the Windows Mobile Device Center (WMDC.) Then I uninstalled and reinstalled WMDC. The error I'm seeing in the Event Viewer:
I'm at a loss here. I've never had a problem syncing my phone before. I've been syncing it regularly with this laptop & my home pc for months. The only thing I've done lately is install CoPilot8.
I can see the M$ Windows Mobile Remote Adapter show up under 'Network Adapters' in the device manager. Should anything else show up? Any ideas? I've been reading up on this error message for ages now and nothing's working for me. I really don't want to do a hardreset, but I will if I can't find anything else to try.
Click to expand...
Click to collapse
This is the only thing I've found that might be relevant...according to the posts it seems to be caused by a conflicting driver issue, there's a solution suggested there that seemed to work for some...
http://social.microsoft.com/Forums/...c/thread/56e1b653-ec2a-48d8-9b2e-b6c95a2f2284
Good luck!

I saw that page.. nothing marked in Device Manager. I did remove the phone and the windows mobile remote adapter and reinstalled them both. Device manager updates appropriately when the phone is plugged in, but it's like active sync is broken. On the pc it will search for like 1 second, then go back to Not Connected, and on the phone I just see the into page in Active Sync "To syncronize your device..."

epoh said:
I saw that page.. nothing marked in Device Manager. I did remove the phone and the windows mobile remote adapter and reinstalled them both. Device manager updates appropriately when the phone is plugged in, but it's like active sync is broken. On the pc it will search for like 1 second, then go back to Not Connected, and on the phone I just see the into page in Active Sync "To syncronize your device..."
Click to expand...
Click to collapse
Darn, I had hoped that was one you hadn't stumbled across yet. The only other suggestion I might have is trying different ports on the PC, or a different cable maybe..? Sometimes when I'm using the cheap cable I keep at work for syncing, I have to reseat it a couple of times before ActiveSync will kick in and make the connection.

God I hate windows. I completely removed WMDC and the update to it, then rebooted. Reinstalled and now it's syncing. Good lord.
ETA: Is there a unix-based tool for syncing WM phones? I am seriously considering reloading this stupid laptop with Ubuntu.

Well hell. It got stuck while syncing, so I stopped it, disconnected and reconnected my phone, and now it's back to not connecting anymore. Grrr.

If its only happening on your work pc...
try disabling firewall and connectiong it... if that works... you will have to open some ports for mobile center(or activesync) to work with firewall turned on...

I didn't have a firewall on it, but god only know what the Enterprise McAfee was doing. I gave up on that stupid Windows load. Installed Ubuntu. It's sad when a non-windows OS is more reliable at talking to my Windows phone than Windows7.

hmm yea thats sad...

[Q] TP2 wont sync with WMDC on Windows 7

I really dont know why for the last two years Microsoft hasn't done anything for this very known issue. It seems they want all of us to use Microsoft My Phone service and put all out private data online.
The problem I am having is the following:
I am plugging my phone to the usb port using the original cable and if it detects the phone it will start syncing ...but this syncing will not actually start. The progress bar does not move.
Initially and for a couple of times after it synced fine. But then I got into this situation.
Of course like most of you know if I delete the partnership and make a new one it will work. But then what is the meaning of collecting data on TP2 when they will be deleted after making a new partnership....so there is no purpose of trying to sync if I have to make new partnerships once a while.
I have been trying aaaaalllllll the solutions mentioned in dozens of forums
ie:
unchecked faster data synchronization
checked if the right services are running
followed this procedure also [TUT] Dummies guide: updating HTC USB Sync Drivers
Checked my firewall settings, also disabled the firewall during sync.
disable third party firewalls and anti viruses
I have windows 7 ultimate 32bit, WMDC latest, and WM 6.5
I wish I could be proven wrong but I am sure that there is no solution to this problem. A 400euro operating system and a 500euro phone can not exchange information.

I have exactly the same problem (TP2 but running x64 windows 7). Did you manage to find any solution? Anybody?

Sverrs said:
I have exactly the same problem (TP2 but running x64 windows 7). Did you manage to find any solution? Anybody?
Click to expand...
Click to collapse
Start > Settings > Connections > USBtoPC
Uncheck "Enable faster data synchronization."
It works just fine for me on W7 Pro x64.
If that still isn't working, consider switching to a different sync option, like BirdieSync and Thunderbird. That's what I use normally. The only caveat is that you need to set up a new partnership each time you flash, which is the same on WMDC anyway, so not really a big deal.

krentzis said:
I really dont know why for the last two years Microsoft hasn't done anything for this very known issue. It seems they want all of us to use Microsoft My Phone service and put all out private data online.
The problem I am having is the following:
I am plugging my phone to the usb port using the original cable and if it detects the phone it will start syncing ...but this syncing will not actually start. The progress bar does not move.
Initially and for a couple of times after it synced fine. But then I got into this situation.
Of course like most of you know if I delete the partnership and make a new one it will work. But then what is the meaning of collecting data on TP2 when they will be deleted after making a new partnership....so there is no purpose of trying to sync if I have to make new partnerships once a while.
I have been trying aaaaalllllll the solutions mentioned in dozens of forums
ie:
unchecked faster data synchronization
checked if the right services are running
followed this procedure also [TUT] Dummies guide: updating HTC USB Sync Drivers
Checked my firewall settings, also disabled the firewall during sync.
disable third party firewalls and anti viruses
I have windows 7 ultimate 32bit, WMDC latest, and WM 6.5
I wish I could be proven wrong but I am sure that there is no solution to this problem. A 400euro operating system and a 500euro phone can not exchange information.
Click to expand...
Click to collapse
Sorry, I don't have a solution. I'm writing to say that I sync mine all the time with Win7 Pro x64, no problems at all.
I had a problem one time, and deleting the partnerships on the phone fixed it. Note that I do not sync emails or files; I don't use outlook for emails, only contacts and scheduling.
Have you tried doing a hard reset and then syncing the phone before you install anything else on the device?

I switched to 32 bit windows 7 and everything is ok now.
the only sync I can not do is through bluetooth.
the phone is freezing

krentzis said:
I switched to 32 bit windows 7 and everything is ok now.
the only sync I can not do is through bluetooth.
the phone is freezing
Click to expand...
Click to collapse
Perhaps the device itself is failing, then. If you are only able to sync with bluetooth, then it would seem likely that you would have a faulty USB port on the phone. Have you tried doing this with the stock ROM?

Win 7 64 bit
HTC TP2
Windows Mobile Device Center (WMDC)
I was just about to ask a question about the same problem, but I see a thread is started already.
I just built a new machine, and when I first plugged the phone in, everything worked great. WMDC recognized the phone, loaded the drivers, and it sync'ed with Outlook 10. Everyone was happy.
The next day when I plugged my phone in, Windows Mobile Device Center does not even recognize that the phone is plugged in. WMDC shows not connected, I don't get the little "ding" when it connects/disconnects, and it doesn't show up as anything under "computer" when I click on the libraries folder.
The ONLY solution I have found is doing a soft reset on my phone. When I do that, it sync's. But as soon as I disconnect it and reconnect it, I get the problem as described above.
I haven't done ANYTHING to try to troubleshoot this problem other than uncheck that box on the phone that allows the phone to fast sync. Any advice appreciated.

stevedebi said:
Sorry, I don't have a solution. I'm writing to say that I sync mine all the time with Win7 Pro x64, no problems at all.
I had a problem one time, and deleting the partnerships on the phone fixed it. Note that I do not sync emails or files; I don't use outlook for emails, only contacts and scheduling.
Have you tried doing a hard reset and then syncing the phone before you install anything else on the device?
Click to expand...
Click to collapse
How do you delete the partnerships as you describe?

ualdriver said:
How do you delete the partnerships as you describe?
Click to expand...
Click to collapse
Start WMDC > Mobile Device Settings > End a Partnership

cajunflavoredbob said:
Start WMDC > Mobile Device Settings > End a Partnership
Click to expand...
Click to collapse
Thanks Cajun!

no luck
stevedebi said:
Sorry, I don't have a solution. I'm writing to say that I sync mine all the time with Win7 Pro x64, no problems at all.
I had a problem one time, and deleting the partnerships on the phone fixed it. Note that I do not sync emails or files; I don't use outlook for emails, only contacts and scheduling.
Have you tried doing a hard reset and then syncing the phone before you install anything else on the device?
Click to expand...
Click to collapse
Yes I have tried that Im using Vista. Thing is the HTC do come up with progress bar on the phone. Way to weird and frustrating.

Now everthing is connected and its only when the tri colors on phone comes everthing disconnects then the HTC emblem is there showing progress as zero.

When I'm in the WMDC and setting up a partnership should I check any of the options.

ualdriver said:
Win 7 64 bit
HTC TP2
Windows Mobile Device Center (WMDC)
I was just about to ask a question about the same problem, but I see a thread is started already.
I just built a new machine, and when I first plugged the phone in, everything worked great. WMDC recognized the phone, loaded the drivers, and it sync'ed with Outlook 10. Everyone was happy.
The next day when I plugged my phone in, Windows Mobile Device Center does not even recognize that the phone is plugged in. WMDC shows not connected, I don't get the little "ding" when it connects/disconnects, and it doesn't show up as anything under "computer" when I click on the libraries folder.
The ONLY solution I have found is doing a soft reset on my phone. When I do that, it sync's. But as soon as I disconnect it and reconnect it, I get the problem as described above.
I haven't done ANYTHING to try to troubleshoot this problem other than uncheck that box on the phone that allows the phone to fast sync. Any advice appreciated.
Click to expand...
Click to collapse
Like many others I have not been able to sync my HTC TP2 with my new Windows 7 64 bit computer.
I found a fix that worked for me. After many attempts to sync my phone and WMDC showing me it is connected, but at the same time show an error icon with no explanation, I thought I would do a manual Windows update to ensure I had all the drivers needed. After going to START> CONTROL PANEL> REVIEW YOUR COMPUTERS STATUS....I noticed I had an message that said there was an update for my Pocket PC. I downloaded it and it was an file called "drvupdate-amd64.exe".
I connected my phone by a usb cable to my laptop and selected RUN on the above file after downloading it to my desktop. It showed a status that was updating a generic driver and one other drive.......then WAMO, WMDC opened and my HTC TP2 showed it was connected and started to Sync. YEHAW!