Related
I'm running CM 6.1 RC1 currently, but I have had random reboots ever since I started using CM 6.0 nightly. (stock kernel)
I havent been able to get any responses in the CM threads since there are so many people posting in there.
At first my reboots were only happening when I had my phone docked in the car and navigation/other video was playing. Now I seem to be getting more reboots with just web browsing or playing games.
I tried to wipe my phone and put only a few apps back on it, but that still doesnt seem to help.
Is there anyway I can figure out what is causing the reboots? Will a logcat show the problem?
Thanks
I've been having a similar issue after attempting to upgrade from fresh 3.2 to 3.3/3.4, especially when trying to connect to a wifi hotspot for the first time. This also happened to me a few months back with the cause of the issue being the gps. I was able to solve that issue by reverting back to unrooted stock and performing a master reset. I'm going to try this method again and see if it helps. I'll post whether it fixed it or not. Can you narrow down the cause of your reboots at all?
I thought originally it was app related. I flashed a new rom, and had almost no apps on there. Still had the same results. Only thing I can try is a complete wipe, and install no apps. I would need a few days where I dont need my phone to do that. That's why I was hoping there was a way to debug from logs.
I've been dealing with the same issue for about a week now. My phone started rebooting just a few times a day, but the last few days it reboots every few minutes during use (not sure if it reboots while not in use). I wiped a thousand times, flashed and reflashed a half a dozen different ROM, went from Amon to Clock and back to Amon, but nothing works. I reformatted my SD card a dozen times as well. I called Sprint last night, and they're sending me a new phone in the mail. But I want to understand/fix the problem for hubris sake.
I just ran the latest RUU and rerooted and it's still randomly rebooting.
My phone would reboot every minute on any rom but rooted stock called sprint got a replacement. Rerooted
Sent from my PC36100 using XDA App
We have gone over hhis a thousand times, and it seems (as Eric cartman would say) we are fed in the a. It is a hardware related problem that mostly occurs on rooted phones. Unrooting does bubcus. Go to sprint store, spend from cristmas to new years in line, show them the problem, and get a replacement. There have been no other solutions found.
Exactly what I would have done. Here's hoping I won't have to.
Sent from my PC36100 using XDA App
can anyone post a logcat or DDMS log?
That happened to me. Other than the android process media thing. If you go into terminal emulator and type
Su
Fix_permissions
. And let it run through it fixed any rebooting problems I had. I found it happens when running new apps. So I just run it after every app I install.
Sent from my PC36100 using XDA App
xHausx said:
can anyone post a logcat or DDMS log?
Click to expand...
Click to collapse
Where is the DDMS log stored?
Will the logs retain the information say 10 minutes after the reboot? I usually get the reboots in my car.
The random reboots that happened to me were from using siedio 1750, when I switched back to the stock battery and now the HTC 2600mAh battery, the problem has since now been solved.
Sent from my PC36100 using XDA App
Do any of you guys also have this issue with your Nexus 7?
It just randomly reboots when I uninstall an App!
Solutions? Something!? HELP!:cyclops:
aaroniofjm said:
Do any of you guys also have this issue with your Nexus 7?
It just randomly reboots when I uninstall an App!
Solutions? Something!? HELP!:cyclops:
Click to expand...
Click to collapse
I'm having reboots while using Chrome. For example, if you go to the Play store and attempt to manipulate that navigation box in the upper right corner Chrome either crashes or causes the Nexus 7 to reboot.
Kitkat will fix it
Sent from my Nexus 7 using XDA Premium 4 mobile app
It is a nexus 7 wifi or lte? I have not had this issue with LTE
Sent from my XT925 using XDA Premium 4 mobile app
mine wifi, how to solve this issue?
today i buy this tablet today. so much restart though i updated all apps and OS after starting but still so much restart problem.
aaroniofjm said:
Do any of you guys also have this issue with your Nexus 7?
It just randomly reboots when I uninstall an App!
Solutions? Something!? HELP!:cyclops:
Click to expand...
Click to collapse
We have the same issue..i just restore factory setting,never update stock app..it work on mine
Sent from my Nexus 7 using xda premium
Happening to mine too... Never rooted. 4.4 kitkat did NOT fix it ....
ASUS you suck. Google please use Samsung for your devices k thx..
I still have random reboots on my unmodified Nexus 7 2013. I've been running KitKat since it was OTA'd to the device a few weeks ago.
It is excellent when I'm in the middle of something and the screen freezes for about 4 seconds, then the device reboots.
EDIT: Hilarious. It randomly rebooted on its own just now. The device had been sitting unused for a number of minutes. Usually doesn't happen more than once/day. It just happened twice in 45 minutes. Usually it happens about once a week...
Anyone have any update/luck with solving it? I'm making a nandroid backup just in case the worst case is I need to have it sent back to the store for a replacement..
I posted this in another thread, with someone asking if a custom kernel will fix the reboot problem plaguing this otherwise superb device. It seems to hold its relevance here.
thisguysayswht said:
So, here's my experience with this. I bought my first nexus 7.2, at a best buy in north Dallas, in October. I experienced random reboots, right out of the box, about once a day, usually when I was browsing chrome, or when the tablet was sitting on the home screen without being touched. My gf bought a nexus 7.2 as well, at the same store in November, and she was not experiencing any random reboots, hers has always been stock, to this day (my suspicions began). I figured it was a software, or app problem, and waited for a fix from Google, or my app developers. Tried various custom Roms in the meantime (cm11, dirty unicorns, silmrom, and many more). I also tried various kernel's, in combination with said Roms (Franco, ElementalX, glitch, bulletproof). I had random reboots with all combinations of Roms and kernels. Did a factory data reset after every update from Google, and tried it for a week or so every time. Still experienced random reboots. I finally got fed up and took my table back in early January, to the same best buy in north Dallas. After receiving my second tablet, I kept it stock for a week, and then restored my preferred twrp backup, that I had taken with the rebooting tablet ( stock 4.4 krt16s, xposed framework, ElementalX 2.2 @1.7 and 450, with the motoX dalvik and bionic patches). With the new tablet, I have not experienced one random reboot, either with the stock software, or the custom software.
So, long story short, if your experiencing random reboots, if you have the ability to, I would take it back. Maybe you can fix it with software enhancements, but IMO it just shouldn't do this, stock or otherwise, and warrants a return.
Whatever you choose to do, I hope it works out for you, the reboots were personally driving me crazy, and I'm glad my second tablet doesn't reboot like its got a mind of its own.
Click to expand...
Click to collapse
With my personal experience, it definitely seems to be a hardware problem.
Thanks for reminding us. Seems to be a hardware problem. Mine still random reboots intermittently. Usually when it does, it will happen maybe 2-3x/day, then go a few days without happening at all. As is the case with me, it happens most often while sitting at the home screen, not in use. I've always been stock.
herosemblem said:
Thanks for reminding us. Seems to be a hardware problem. Mine still random reboots intermittently. Usually when it does, it will happen maybe 2-3x/day, then go a few days without happening at all. As is the case with me, it happens most often while sitting at the home screen, not in use. I've always been stock.
Click to expand...
Click to collapse
Same thing with me ... hate this problem, it make it unreliable especially for work and collecting data ...
Mine has been doing it lately also. I noticed it happen the first time about 2 weeks ago. It has done it on 2 different ROMS.
mine does it as well - as well as two other friends of mine who have the same exact models, all purchased at different times. it must be a device issue. there is no point in returning your device if its randomly restarting because youll just get another one that does the same exact thing.
however the longest uptime ive gotten so far was 200 hours with franco kernel r12 and then opened chrome and got a reboot.
also the same thing happened on my nexus 5 in the same day, maybe it was just an incident with google chrome. both devices rebooted.
but im having better luck without random reboots using a custom kernel (franco r12).
I turn off my device every night, so I do not have any random reboot issues. I think a simple restart every 2-3 days will fix this issue
You should always reboot a wireless device MINIMUM once a week to clear out useless data and avoid problems.
Nexus7 2013 Random Freeze ànd Reboot
Old thread still relevant. My Nexus 7 (2013) 6.0.1 randomly freezes and self reboots. Problem doesn't occur in Safe Mode. I don't know how to determine whether or which app(s) are causing the problem. I don't want to Reset until I've tried other ways to troubleshoot cause. Help welcome.
MikeG2016 said:
Old thread still relevant. My Nexus 7 (2013) 6.0.1 randomly freezes and self reboots. Problem doesn't occur in Safe Mode. I don't know how to determine whether or which app(s) are causing the problem. I don't want to Reset until I've tried other ways to troubleshoot cause. Help welcome.
Click to expand...
Click to collapse
A logcat would diagnose the issue
Sent from my Nexus 7 using XDA-Developers mobile app
Hey guys! Since last week I've been experiencing some weird problems with my LG G3 d855 screen blacking out, everything was working OK, the last thing I remember installing was Opera Max,
don't know if this have to do something, BUT I've didn't dropped my phone or anything, It was working at all times, maybe it's time has come?
I've factory reset to see if solved but no luck. I attach a video so you can see what the problem is, it doesn't happen at all times, I can still use the phone normally and a few times a day the problem appears.
Can someone confirm I have to replace the whole screen? or is it something else?
https://youtu.be/JYbYg4cfqYE
gado45 said:
Hey guys! Since last week I've been experiencing some weird problems with my LG G3 d855 screen blacking out, everything was working OK, the last thing I remember installing was Opera Max,
don't know if this have to had something, BUT I've didn't dropped my phone or anything, It was working at all times, maybe it's time has come?
I've factory reset to see if solved but no luck. I attach a video so you can see what the problem is, it doesn't happen at all times, I can still use the phone normally and a few times a day the problem appears.
Can someone confirm I have to replace the whole screen? or is it something else?
https://youtu.be/JYbYg4cfqYE
Click to expand...
Click to collapse
it happened to me after putting the kernel with Android xceed 6, only solution is to remove the battery, is repeated by the browser think
davidez25 said:
it happened to me after putting the kernel with Android xceed 6, only solution is to remove the battery, is repeated by the browser think
Click to expand...
Click to collapse
don't know if It's a kernel thing, it also happened at recovery and when booting. Im on stock MM 30b since it got out without any problems and suddenly this.
Did you solve your problem?
davidez25 said:
it happened to me after putting the kernel with Android xceed 6, only solution is to remove the battery, is repeated by the browser think
Click to expand...
Click to collapse
There have been a couple of suggested fixes:
https://www.reddit.com/r/LGG3/comments/3j6puw/screen_flicker_and_fade_please_help/
This simple version of this one worked for me for a few days. I'm going to try the more involved version (still fairly simple)
http://forums.androidcentral.com/lg-g3/527306-why-does-my-lg-g3-screen-flicker-fades-darkness-8.html
And an existing thread here: http://forum.xda-developers.com/lg-g3/help/screen-fades-to-black-flickering-issue-t3255804
I chatted with LG's customer service and they basically denied the existence of any systemic problem.
OMG so many people with the same problem. I've readed all the posts on ac's forum, most of them complaining about LG customer service and how about they even know what the problem really is.. And in almost every case problem appeared after the warranty ended. Awful experience with LG.
I took the plunge to Android 7.0 Nougat, however I am having some major problems. Initially I had everything stock, and every once in a while my phone would reboot when on WiFi. Sometimes it rebooted within 5 minutes of booting back up, sometimes it would reboot 1 hour after booting back up. There is a whole thread about it here (note: not the bootloop issue occasionally talked about in that thread, although it could be related I guess): https://productforums.google.com/forum/#!topic/nexus/kaMOvuf093Q
I was wondering if anyone else has run into this issue? It definitely seems to be linked to WiFi only. A bunch of users apparently narrowed down a few apps that triggered the reboots more frequently (Napster, for example), but the problem seems deeper than just a rogue app. Safe mode does seem to alleviate the issue, but this is not really an acceptable solutions to me. I tried another kernel (Franco's), but that didn't fix anything. I was wondering if anyone who had this problem had any success fixing it by changing ROMs or kernels? I also read that turning off WiFi scanning may also help--I will report back if this fixes anything.
Any suggestions welcome, thanks!
This could be part of the hardware issue that is happening, it talented to me and I finally have my phone back
Sent from my Nexus 5X using Tapatalk
Which Model of LG 5X?
Do you have H-790 or H-791 Model?
Cheesejam said:
I took the plunge to Android 7.0 Nougat, however I am having some major problems. Initially I had everything stock, and every once in a while my phone would reboot when on WiFi. Sometimes it rebooted within 5 minutes of booting back up, sometimes it would reboot 1 hour after booting back up. There is a whole thread about it here (note: not the bootloop issue occasionally talked about in that thread, although it could be related I guess): https://productforums.google.com/forum/#!topic/nexus/kaMOvuf093Q
I was wondering if anyone else has run into this issue? It definitely seems to be linked to WiFi only. A bunch of users apparently narrowed down a few apps that triggered the reboots more frequently (Napster, for example), but the problem seems deeper than just a rogue app. Safe mode does seem to alleviate the issue, but this is not really an acceptable solutions to me. I tried another kernel (Franco's), but that didn't fix anything. I was wondering if anyone who had this problem had any success fixing it by changing ROMs or kernels? I also read that turning off WiFi scanning may also help--I will report back if this fixes anything.
Any suggestions welcome, thanks!
Click to expand...
Click to collapse
sorry my bad, wrong thread
ashokabs said:
Do you have H-790 or H-791 Model?
Click to expand...
Click to collapse
I have a H-790 Nexus 5x on Verizon.
has been happening to me too -- reboots randomly about once or twice a day. (only realize it since fingerprint scanner does not work and i am forced to key my passcode at first login post reboot).
It seems that the H 790 production series are faulty
Nexus 5x reboot problems
Yes it would appear so. However, I have read one post in Google Forums that speaks of problems with H791. However, it could be related to the wifi problem. There are two problems - one is problem booting initially and finally phone does not boot into the ROM and cannot be recovered. This seems to be related to hardware problem in H-790 series. The other has been isolated to the WiFi scanning which causes a crash.
giannism13 said:
It seems that the H 790 production series are faulty
Click to expand...
Click to collapse
Yeah, I am definitely having a problem with the WiFi crash. Would a custom kernel fix this? A custom ROM would, right? Any ideas for a fix for this?
ashokabs said:
Yes it would appear so. However, I have read one post in Google Forums that speaks of problems with H791. However, it could be related to the wifi problem. There are two problems - one is problem booting initially and finally phone does not boot into the ROM and cannot be recovered. This seems to be related to hardware problem in H-790 series. The other has been isolated to the WiFi scanning which causes a crash.
Click to expand...
Click to collapse
I have read the same too, but he's the only one among the hundrends of h790 users who have the same problem.
Cheesejam said:
Yeah, I am definitely having a problem with the WiFi crash. Would a custom kernel fix this? A custom ROM would, right? Any ideas for a fix for this?
Click to expand...
Click to collapse
You could try too, but I doubt it will fix anything. Its a hardware problem
giannism13 said:
I have read the same too, but he's the only one among the hundrends of h790 users who have the same problem.
You could try too, but I doubt it will fix anything. Its a hardware problem
Click to expand...
Click to collapse
I thought the bootloop issue was hardware related, but not the random reboots issue? Ex: Safe mode fixes the problem for me.
ashokabs said:
There are two problems - one is problem booting initially and finally phone does not boot into the ROM and cannot be recovered. This seems to be related to hardware problem in H-790 series.
Click to expand...
Click to collapse
IMO opinion this is just the eMMC dying problem that people have reportedly sporadically over the past 12mo. That problem has affected both H790 and H791. It likely just became more likely to show up after the 7.0 update because that was a large update, but by no means is a large update going to cause the problem by itself. The core problem is eMMC that was waiting to fail and could have happened just when web browsing but a large update just pushed it over the edge. Some phones you can do many large updates and never see a problem, then boom, one day randomly it just reboots and bootloops, with no amount of flashing or resetting making any difference.
Cheesejam said:
I thought the bootloop issue was hardware related, but not the random reboots issue? Ex: Safe mode fixes the problem for me.
Click to expand...
Click to collapse
If safe mode fixes the problem, then I was wrong. Try to find which app conflicts with the system and uninstall it
giannism13 said:
If safe mode fixes the problem, then I was wrong. Try to find which app conflicts with the system and uninstall it
Click to expand...
Click to collapse
I really wish Google would fix this, this isn't really an acceptable solution to me. :/
I have a h790 nexus 5x and haven't seen this issue, knock on wood. However if it's linked to wifi scanning that was issued in another post you may try disabling wifi scanning to see if the issue is resolved. If not it's definitely the emmc in my opinion
Sent from my Nexus 5X using XDA-Developers mobile app
Cheesejam said:
I really wish Google would fix this, this isn't really an acceptable solution to me. :/
Click to expand...
Click to collapse
If it is indeed not a a hardware problem, then don't wait for Google to fix it overnight. Besides, it may be the case that there is no bug at all, and you flashed a corrupted firmware. Your Best bet right now is to try some custom Roms and kernels and see if it fixes the problem. If you don't want to mess with user made firmware then I would suggest you to reflash the latest stock image form Google. If both of the above fail, the you are forced to roll back to marshmallow
You can try to disable wifi scanner on sleep,.
After the Nougat upgrade, I was having random reboots on my 5X (LG-H791). It always happened when my 5X was sleeping (laying on my working desk or on my bedside table for some time). After the reboot it was working fine again for some hours, so it does not seem to be the bootloop issue. I remember that I had a few rare reboots after upgrading to Nougat 7.0, but after the last 7.1.1 upgrade the reboots occured at least every second day.
Last Friday I had enough of it. I downgraded to the last stock Marshmallow 6.0.1 (MTC20K), and it didn't crash a single time after that.
My wife's 5X is having the same random reboots. The reboots are less frequent (but still occur) when WLAN is turned off. I will downgrade her's too, if my 5X is still still stable after the next weekend.
I wonder if this is a different problem, or if this is just a first symptom of the bootloop issue. If it's a bug in Nougat, then shouldn't much more (if not all) 5X owners experience these random reboots?
Cheesejam said:
I took the plunge to Android 7.0 Nougat, however I am having some major problems. Initially I had everything stock, and every once in a while my phone would reboot when on WiFi. Sometimes it rebooted within 5 minutes of booting back up, sometimes it would reboot 1 hour after booting back up. There is a whole thread about it here (note: not the bootloop issue occasionally talked about in that thread, although it could be related I guess):
I was wondering if anyone else has run into this issue? It definitely seems to be linked to WiFi only. A bunch of users apparently narrowed down a few apps that triggered the reboots more frequently (Napster, for example), but the problem seems deeper than just a rogue app. Safe mode does seem to alleviate the issue, but this is not really an acceptable solutions to me. I tried another kernel (Franco's), but that didn't fix anything. I was wondering if anyone who had this problem had any success fixing it by changing ROMs or kernels? I also read that turning off WiFi scanning may also help--I will report back if this fixes anything.
Any suggestions welcome, thanks!
Click to expand...
Click to collapse
hi, i had the exact same problem with my nexus 5x from carphonewarehouse (uk), and when it was given in to repair i was promised money in return, however they ended up refusing to give money and gave a replacement phone instead, the only way to fix this issue is apparently to get a replacement, as it is most likely a hardware issue google haven't accounted for
I've had the random restart issue for a while now. I got a "new" replacement in November for a different issue and have been on 7.0 the whole time (until last week when I got 7.1.1 OTA). I'm going to call today about another replacement. I've just had two restarts in the last hour.
Hi, so i've been using the Oneplus 5T for a year and just recently it started having issues with lag, making the phone unusable. I tried installing different roms without success(Oxygen OS Open Beta 23, Lineage OS 16, and Oxygen OS 5.1.4) and i have no idea what is causing it. This issue began while i was on the OOS beta 23 and it wasn't rooted, it just started behaving that way suddenly i didn't drop it or anything, also the screen blinks and start doing weird things sometimes. Did anyone had this issue? And what can be causing it? Thanks
Link to a video of my problem: https://youtu.be/17LOiftTf8w
Found the issue. Apparently it's caused by google play services, if i clear the data of the app the phone works fine and as soon as i install something from the store it starts lagging again
I always have this issue after finishing a clean setup on oxygen os beta. One restart for me solves and never returns.
same here
https://forum.xda-developers.com/oneplus-5t/help/help-op5t-lagging-ang-static-screen-t3894594
freyrnygaard said:
I always have this issue after finishing a clean setup on oxygen os beta. One restart for me solves and never returns.
Click to expand...
Click to collapse
Weird, i have this issue on every rom and restarting doesn't fix it, even the boot animation lags
gondia said:
same here
https://forum.xda-developers.com/oneplus-5t/help/help-op5t-lagging-ang-static-screen-t3894594
Click to expand...
Click to collapse
If you find a solution please let me know i ran out of ideas my fix with the play services stopped working, thanks
What the hell is that lag issue seriously ??
I was thinking to flash a custom kernel and ROM but would it solve the issue ?
And the issue is completely random as well.
I have the exact same issue. Starts when i download something from playstore, open camera after a while or transfer big files e.g transferring data through oneplus switch. I have tried everything i could and didnt help. Upgrades, downgrades, root, trimming storage, clearing cache etc. Nothing is helping. If anyone finds a solution please tell me too. Really frustrated ?
The problem occured on official ROM but it comes back even on Lineage OS 16 (official too).
Do you think it could be a hardware issue ? If not, how come this problem happens even when flashing an other ROM ?
meresis said:
The problem occured on official ROM but it comes back even on Lineage OS 16 (official too).
Do you think it could be a hardware issue ? If not, how come this problem happens even when flashing an other ROM ?
Click to expand...
Click to collapse
when this problem starts to me on the first time I flash an asop and for 4 weeks the problem solved and after that, its happen again till now on the last beta the problem happened to me once or twice a day.
gondia said:
when this problem starts to me on the first time I flash an asop and for 4 weeks the problem solved and after that, its happen again till now on the last beta the problem happened to me once or twice a day.
Click to expand...
Click to collapse
For me it lags all the time, the phone is unusuable. I can reboot, flash a new ROM ... nothing will solve it.
I had this problem for almost 3 weeks and no fix from Oneplus, so I will buy a new phone.
juanval1 said:
Weird, i have this issue on every rom and restarting doesn't fix it, even the boot animation lags
Click to expand...
Click to collapse
I had the same issue 2 months ago, I tried everything to fix the problem even did hard reset using oneplus' official program and it didn't work.
I came to a conclusion that it's a hardware issue so I sent my phone to repair and one week later I got my phone back fixed.
I recommend you to do the same if you still have warranty, the whole process took only one week. The customer service is really good.
Same problem here, my phone lags like a hell. Running omnirom pie
EugenStanis said:
Same problem here, my phone lags like a hell. Running omnirom pie
Click to expand...
Click to collapse
Is it like on the video that op posted?
Supersaan said:
Is it like on the video that op posted?
Click to expand...
Click to collapse
Not that much. I mean i can use my phone normally, but sometimes it lags a lot (not like in video, but still)
EugenStanis said:
Not that much. I mean i can use my phone normally, but sometimes it lags a lot (not like in video, but still)
Click to expand...
Click to collapse
Maybe try to reset your phone by using MsmDownloadTool, if that doesn't fix your problem then it must be a hardware issue.
Supersaan said:
Maybe try to reset your phone by using MsmDownloadTool, if that doesn't fix your problem then it must be a hardware issue.
Click to expand...
Click to collapse
Yeah i have done that, did not help me.
adeelazmat said:
I have the exact same issue. Starts when i download something from playstore, open camera after a while or transfer big files e.g transferring data through oneplus switch. I have tried everything i could and didnt help. Upgrades, downgrades, root, trimming storage, clearing cache etc. Nothing is helping. If anyone finds a solution please tell me too. Really frustrated
Click to expand...
Click to collapse
Yup also when you try to uninstall apps, i even tried running no gapps and that didn't help either
Supersaan said:
I had the same issue 2 months ago, I tried everything to fix the problem even did hard reset using oneplus' official program and it didn't work.
I came to a conclusion that it's a hardware issue so I sent my phone to repair and one week later I got my phone back fixed.
I recommend you to do the same if you still have warranty, the whole process took only one week. The customer service is really good.
Click to expand...
Click to collapse
The problem is that (not only i lost the warranty) but i'm not from the USA and sending them the phone is kind of hard and expensive, to the point that i think buying a new phone is cheaper. I reached to support anyways but i'm still waiting for a response after 3 days. What did they change on your phone?
juanval1 said:
The problem is that (not only i lost the warranty) but i'm not from the USA and sending them the phone is kind of hard and expensive, to the point that i think buying a new phone is cheaper. I reached to support anyways but i'm still waiting for a response after 3 days. What did they change on your phone?
Click to expand...
Click to collapse
I don't know what did they replace I didn't get any information about that. The screen is the same though they didn't change it, my guesses are either it's the motherboard or the motherboard to screen connector (it's called main flex I think, you can get on for about 3$)