Develop Bugs

Random reboots

I had the Photon so random reboots aren't to surprising to me. Hell even on my old T-Mobile htcs I flashed so much random reboots were the name of the game. But with my phone rebooting at least 6 times in the past 24 hours, I'm not too thrilled. It happens doing the most random tasks. Stumble upon, trying to open Gmail once, internet browsing. I'm wondering if this is because of root or just the phone. Anyone else experience this?
Sent from my SPH-D710 using xda premium

iamtimmah said:
I had the Photon so random reboots aren't to surprising to me. Hell even on my old T-Mobile htcs I flashed so much random reboots were the name of the game. But with my phone rebooting at least 6 times in the past 24 hours, I'm not too thrilled. It happens doing the most random tasks. Stumble upon, trying to open Gmail once, internet browsing. I'm wondering if this is because of root or just the phone. Anyone else experience this?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
My phone is stock and I have not had any random reboots in the last 4 days
Sent from my SPH-D710 using Tapatalk

iamtimmah said:
I had the Photon so random reboots aren't to surprising to me. Hell even on my old T-Mobile htcs I flashed so much random reboots were the name of the game. But with my phone rebooting at least 6 times in the past 24 hours, I'm not too thrilled. It happens doing the most random tasks. Stumble upon, trying to open Gmail once, internet browsing. I'm wondering if this is because of root or just the phone. Anyone else experience this?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
No random reboots here. Did you flash any kernels or are you stock?

I got my phone Friday 9-16, still 100% stock no root and I have not had one random reboot. If you are on stock without root you should return your phone, sounds like it is defective to me. When I saw random reboots in the title I thought I was in the Old Epic section

random reboot = probably a dud
manufacturers manufacture thousands of these devices a day, and flaws unfortunately occur
exchange!

ehusidic said:
No random reboots here. Did you flash any kernels or are you stock?
Click to expand...
Click to collapse
I am rooted. I first rooted with the Zedomax method, and then tried v5 of the ACS method two days ago, which is when I started getting the random reboots. I now switched to the Zedomax Overclocked Kernel (not using the overclock) to see if that fixes anything. If not maybe they'll release the stock kernel soon, and find a way to reset both flash counters.

Im completely stock and have had 2 reboots today. At first I thought maybe my hip case was pressing buttons but I had it out on my desk and then I hear it reboot. Im like WTF? I remember it did this on day one a couple of times and maybe a couple since then now I get 2 today damn near back to back. When the update comes out to fix known issues, hopefully this is one of them!

just got one today. Running Stock..

I am completely stock. No root. I've had 3 already.

I've reverted to the stock kernel with root and no reboots so far. I'm making sure to keep my number of open apps low though
Sent from my SPH-D710 using xda premium

I've had 2 random reboots tonight. One was while uploading photos to facebook, the other was while it was just sitting in my cupholder in the car. The cupholder one was weird though, the screen was on, and it made the reboot noise. It was like it lagged on it, but the phone was still semi usable for about a minute, then it finally shut off and came back. Another thing is random keyboard freezes, and again tonight, my settings menu wouldn't come up until after I restarted it.

So far in the week of having this phone it has rebooted twice
Sent from my SPH-D710 using XDA App

Well, it's been 4 days now without a reboot. I'm guessing stopping services makes this thing go crazy. I thought stopping maps, turning off background data, etc would make battery life better (like it did on the Epic)...well, it doesn't, and like I said earlier, freaks this thing out. So, don't stop anything, and it'll be fine.

bondosho said:
Well, it's been 4 days now without a reboot. I'm guessing stopping services makes this thing go crazy. I thought stopping maps, turning off background data, etc would make battery life better (like it did on the Epic)...well, it doesn't, and like I said earlier, freaks this thing out. So, don't stop anything, and it'll be fine.
Click to expand...
Click to collapse
I haven't had a reboot in a while now. Since reverting to stock at least. Although randomly my phone will freeze up and ill have to lock then unlock the screen
Sent from my SPH-D710 using xda premium

Mine is going to be 1 week old tomorrow, and I am currently stock (so weird for me I root as soon as I get a device), but I honestly havent felt the need to root, and I also wanted to run a stock device for a while.
Anyhow, no problems here phone is running solid, no reboots or anything.

I had to do manually restart yesterday in order to get the camera working again. Went into the camera, and it was just a black screen with the controls around it. I love Android, but I hate that it isn't as stable as BBOS, or even iOS.
Sent from my SPH-D710 using XDA App

Serious stability issues unrooted Galaxy Nexus

I've been having some pretty big issues with this phone ...it's unrooted running stock ITL41F still on 4.0.1 in the UK
Its been 7 days that I've owned this phone now. And few times it has just crashed. I could be in the middle of typing something, or anything else just coming out of an app, and the screen will freeze go black. And done! Crashed.
And crashed such that it doesn't start I have to take the battery out and reboot. It just dies. It happened a few times but I was setting my phone up so I let it go but now this is just downright annoying. It happens once in two days or so.
Second, and this is even worse. The phone is not dying but goes in a sort of coma. The screen becomes unresponsive.. and the keyboard doesn't work!! And in most apps only selective touch input works...let's say in whatsapp I was talking to a friend and it was working okay but suddenly it stopped accepting my input for a new mesg. And then I couldn't open another chat. Lots of things started being unresponsive...
I went to the home screen and even the Google search bar ..when I clicked on it the keyboard came up ( which it wasn't coming while middle of whatsapp chat) but it didn't accept any input.
I tool the battery out. Rebooted. And it worked initially but then after a few minutes. Exact same problem.
Rebooted again. But again same problem !! That was a bit of a horror really
Right now it seems to be accepting my text input but ... really don't know what the heck is going on for both these issues above. Any advise will be appreciated
Also yeah I do have quite a few apps installed on this device ... considering its stock ROM this should be safest against a vulnerability but any advise on if I should install one of those anti virus apps on it? Or any sorts of apps that I should avoid which cause such major stability issues with ur phone ??
Cheers
Dhruv
Sent from my Galaxy Nexus using XDA App

I've only experienced few of your issues.
Coma and reboot happened a couple of time while I was on 4.0.1.
But since getting 4.0.2 a few weeks ago those issues went away.
Sent from my Stock Galaxy Nexus using XDA App

4.0.2 ftw.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.

There are a few threads here with people experiencing similar problems. My screen goes black and also requires a battery pull.

@rbiter said:
4.0.2 ftw.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.
Click to expand...
Click to collapse
4.0.3 ftw. Either flash a custom rom or get the 4 0.2 update to help with your problem.
Definitely a software issue that you're having.
Sent from my Galaxy Nexus using xda premium

I refuse to believe it is 4.0.1 it has been long delayed in the UK
That wouldn't be the case by Google if it was fixing such serious stability issues with the phone
Why do you come here doling out suggestions when you have no clue?
I am having the same problem again now everything is very slow and even the keyboard doesn't open in even Google search most functions unresponsive

And now most apps are force closing on me
IMDB and now xda app too. The phone is half dead the back buttons don't work either
This is the same thing that happened earlier in the day when I posted, and then the phone worked okay but now its back killing my phone
Anyone has any clue what could be going on ? Also this is the GSM version in the UK on 4.0.1 so only if you have a clue please respond else thank you very much

Now even settings page says its not responding
I can post on xda and it works but when I press back that doesnt.
Back doesn't work in any screens. The settings page not working was a classic screenshot will attach here from a PC.
Sorry for the continues rant folks. Just giving as much info as I can to those knowledgeable folks who might be able to help

The crashes arent stopping ..and the 4.0.3 isn't coming to the UK for some reason either ( which leads me to believe that it has some fixes for LTE which isn't available here anyway)
Aren't other users in the UK facing this crash problem - like once in 2 days or so??
Sent from my Galaxy Nexus using XDA App

Uninstall some of the apps you've downloaded that run in background. Battery Monitory was causing my phone to randomly reboot every other day or so. I uninstalled it and it was fine.
If that doesn't work, there's always Factory Reset.

Weird issue: Root=Random Reboots (or possible radio issue)

I am not new to android by any means, but this weird issue has stumped me. When my GNex (toroplus) is stock unrooted with bootloader locked, the phone is very stable, no reboots. Once I unlock bootloader, root and install either CWM or TRWP, I will begin to have random reboots even on the stock rom/kernel. The reboots mostly happen when arriving back to my house after classes (very poor reception at my house if that matters), or just when I'm out and about with the phone in my pocket.
I've looked at the last_kmsg, and it shows "Boot info: Last reset was MPU Watchdog Timer reset". A google search gave me some direction that it is not a kernel issue, but I didn't find anything really definitive on what would cause it. I would love to get to the bottom of this as this issue is really bugging me. I've rooted with both the Nexus Root Toolkit by WugFresh (which worked great for my N7), and the Galaxy Nexus Toolkit by MSkip, both with the same result. Reboots. I've used both the FC12 radios and the FD02 radios, same result. I've tried with both CWM and TWRP recoveries, same result. If anybody has any input I would absolutely love to hear it. Thanks in advance

Well, it just happened while completely stock unrooted and locked. Guess I'll have to get a replacement. Anyone know if Sprint will replace it under warranty?

Leukay said:
I am not new to android by any means, but this weird issue has stumped me. When my GNex (toroplus) is stock unrooted with bootloader locked, the phone is very stable, no reboots. Once I unlock bootloader, root and install either CWM or TRWP, I will begin to have random reboots even on the stock rom/kernel. The reboots mostly happen when arriving back to my house after classes (very poor reception at my house if that matters), or just when I'm out and about with the phone in my pocket.
I've looked at the last_kmsg, and it shows "Boot info: Last reset was MPU Watchdog Timer reset". A google search gave me some direction that it is not a kernel issue, but I didn't find anything really definitive on what would cause it. I would love to get to the bottom of this as this issue is really bugging me. I've rooted with both the Nexus Root Toolkit by WugFresh (which worked great for my N7), and the Galaxy Nexus Toolkit by MSkip, both with the same result. Reboots. I've used both the FC12 radios and the FD02 radios, same result. I've tried with both CWM and TWRP recoveries, same result. If anybody has any input I would absolutely love to hear it. Thanks in advance
Click to expand...
Click to collapse
Your post count indicates you have at least been active in XDA for awhile- So that I don't sound condescending, I would do a fresh backup and wipe the phone completely and see what happens after re-setting it up (I wouldn't use TiBu or ROM Toolbox Pro to restore apps, just let em download from Google Play). If that corrects the issue, you just had a snag with an app somewhere or a system file, if not then you might have bad hardware, but unlikely since it worked before you were rooted. I've had this happen so many times, it usually is because of a dirty flash, restored apps or apps and data. Try using a different Custom Recovery as well. I prefer TWRP over CWM (much fewer problems with ICS and JB).
Forgot to say, that if you haven't upgraded the bootloader to JB bootloader, this causes problems too.

Leukay said:
I am not new to android by any means, but this weird issue has stumped me. When my GNex (toroplus) is stock unrooted with bootloader locked, the phone is very stable, no reboots. Once I unlock bootloader, root and install either CWM or TRWP, I will begin to have random reboots even on the stock rom/kernel. The reboots mostly happen when arriving back to my house after classes (very poor reception at my house if that matters), or just when I'm out and about with the phone in my pocket.
I've looked at the last_kmsg, and it shows "Boot info: Last reset was MPU Watchdog Timer reset". A google search gave me some direction that it is not a kernel issue, but I didn't find anything really definitive on what would cause it. I would love to get to the bottom of this as this issue is really bugging me. I've rooted with both the Nexus Root Toolkit by WugFresh (which worked great for my N7), and the Galaxy Nexus Toolkit by MSkip, both with the same result. Reboots. I've used both the FC12 radios and the FD02 radios, same result. I've tried with both CWM and TWRP recoveries, same result. If anybody has any input I would absolutely love to hear it. Thanks in advance
Click to expand...
Click to collapse
Possibly similar issue here. Using toro and getting random reboots, typically in low signal situations. I work near the Canadian border where I'm often picking up Verizon international and flipping back to U.S. signal. Periodically the X boot animation shows and does a reboot. Usually associated with a data transfer of some type. I am not rooted and these began while locked, using stock mysid 4.1.1. Tried flashing radios, boot.img, and bootloader, and after 98 hours of uptime it rebooted. Planing to flash the system image next and see if there are some bad bits in there. If no success calling Verizon for a replacement since I'm not a full year into this phone.
Love to know if you find any other solutions for this.
Sent from my Xoom using xda premium

Winesnob said:
Possibly similar issue here. Using toro and getting random reboots, typically in low signal situations. I work near the Canadian border where I'm often picking up Verizon international and flipping back to U.S. signal. Periodically the X boot animation shows and does a reboot. Usually associated with a data transfer of some type. I am not rooted and these began while locked, using stock mysid 4.1.1. Tried flashing radios, boot.img, and bootloader, and after 98 hours of uptime it rebooted. Planing to flash the system image next and see if there are some bad bits in there. If no success calling Verizon for a replacement since I'm not a full year into this phone.
Love to know if you find any other solutions for this.
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
I have been suspecting a radio issue too, because if I recall correctly the toro on ICS had issues with no reception/reboot. I ended up taking my phone to Sprint, and of course could not replicate the issue so they did the standard factory reset and update profile + prl (which of course I've done), and possibly a few other things. Now for some reason it has been up for about 20 hours in low/no signal situations and around town, where it would normally have rebooted at least once, usually a few times. I'm going to keep letting it ride stock and locked for today as well, and if it doesn't reboot today I will be tempted to say whatever they did fixed it (which is hard for me to admit).

Likely a system.img issue. I reflashed the stock system partition not once but three times this morning, doing a fastboot reboot (back to bootloader) between each flash. I no longer have the Google boot logo sitting there for several minutes before seeing the boot animation, and the total boot takes less than a minute. Something must have been retained during an OTA flash or a factory image flash. I'll see if it does any random reboots over the next several days, but thinking this might be the fix. System is a bit snappier also.
Sent from my Galaxy Nexus using xda premium

I stand corrected. Definitely a radio issue. All was well until we were in a few stores where there is no signal. Upon arrival back home I woke up the phone and then set it down to let the dogs in. Picked it up and there screen wouldn't turn on, though I could hear my words with friends tiles shuffling. Soon enough the X boot animation showed. Not a full reboot, as the uptime didn't change. Only been occurring since 4.1.1, so thinking 4.1.2 or better may have a fix. Toro and toro plus ate similar enough due to the hybrid CDMA/LTE configuration that I would expect this issue on both.
My biggest issue with this is the media scanner running down the battery at reboot.
Sent from my Galaxy Nexus using xda premium

The weird thing is that after the sprint store did what they did my phone was up for over 60 hours in no signal areas and traveling to a different state (where I would surely normally get a few reboots). I decided to root again, and after rooting I began to get the frequent reboots again. They always seem to happen when the phone is either in my pocket or when there is poor reception, or both. I've tried different roms, rooting processes, and it just seems while rooted, I am plagued with these reboots. Unfortunately as well, the sprint store wouldn't do anything for me unless they could recreate the issue in store
Sent from my Nexus 7 using XDA Premium HD app

Winesnob said:
I stand corrected. Definitely a radio issue. All was well until we were in a few stores where there is no signal. Upon arrival back home I woke up the phone and then set it down to let the dogs in. Picked it up and there screen wouldn't turn on, though I could hear my words with friends tiles shuffling. Soon enough the X boot animation showed. Not a full reboot, as the uptime didn't change. Only been occurring since 4.1.1, so thinking 4.1.2 or better may have a fix. Toro and toro plus ate similar enough due to the hybrid CDMA/LTE configuration that I would expect this issue on both.
My biggest issue with this is the media scanner running down the battery at reboot.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I've been getting full reboots, but I have also been experiencing this bug with the screen not being on but the phone is functioning, followed by a reboot. Definitely a weird issue. Do you happen to do any prl changing?
Sent from my Nexus 7 using XDA Premium HD app

Leukay said:
I've been getting full reboots, but I have also been experiencing this bug with the screen not being on but the phone is functioning, followed by a reboot. Definitely a weird issue. Do you happen to do any prl changing?
Sent from my Nexus 7 using XDA Premium HD app
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Click to collapse
I haven't changed my prl (at least not manually), and never rooted. But now WiFi and location services may be somehow related. My wife's nexus did a soft reboot yesterday while she was taking a series of photos at home while connected to WiFi (we have Dropbox set to auto upload on WiFi). Most of my reboots happen shortly after arriving home and reconnecting to WiFi. And our home picks up LTE from a nearby locale due to our elevation-me thinks the location services are getting all screwed up and the default correction is to restart. In some ways I feel better knowing it's not a full reboot back top the Google boot screen, but would like to nail down the issue while waiting for the 4.1.2(or even 4.2) update to roll out.
Sent from my Xoom using xda premium

I'm at my home now for thanksgiving break so I am going to unroot completely again and see if I get reboots in the basement where reception is non existent. If so I am going to try to get a replacement at my local store where they know me. It doesn't seem like a widespread issue, but it is odd that you get it too.
Sent from my Nexus 7 using XDA Premium HD app

Well they were able to reproduce the issue at the sprint store so I'll be getting a replacement next week. I'm just hoping its not toro/toroplus issue in general, and I can finally be rid of these reboots
Sent from my Nexus 7 using XDA Premium HD app

Glad they could reproduce the symptoms. Best of luck.
Sent from my Xoom using xda premium

How do I diagnose random reboots for my Note 2?

For the past 4 days my Note 2 has randomly rebooted at least once a day. I wasn't using the device for most of the reboots and just noticed that it rebooted because of battery drops. I don't really know what could be the cause since I don't remember changing anything recently. Is there any way I can diagnose this without root?

How about just flash stock rom? If you dont have lots of apps which you've used, then it should take care of problem without needing titanium backup which needs root. Just save ur data using kies and flash stock rom from sammy.

badbadtz.carlo said:
How about just flash stock rom? If you dont have lots of apps which you've used, then it should take care of problem without needing titanium backup which needs root. Just save ur data using kies and flash stock rom from sammy.
Click to expand...
Click to collapse
I'm actually currently on stock and unrooted. I was just wondering if there were ways to find out what caused the reboot such as logs and such? Or if there was an app I could install to keep track of what causes a forced reboot?

cesss said:
I'm actually currently on stock and unrooted. I was just wondering if there were ways to find out what caused the reboot such as logs and such? Or if there was an app I could install to keep track of what causes a forced reboot?
Click to expand...
Click to collapse
You could download alogcat from the marketplace, its free and will save a log of what's going on with your phone.
It might help find out why its happening

for me it happens cause the power button is so easy to press while phone is in pocket.
keep it pressed for some seconds by accident and phone reboots. even if screen is locked.

cesss said:
For the past 4 days my Note 2 has randomly rebooted at least once a day. I wasn't using the device for most of the reboots and just noticed that it rebooted because of battery drops. I don't really know what could be the cause since I don't remember changing anything recently. Is there any way I can diagnose this without root?
Click to expand...
Click to collapse
If your rooted run a logcat and that will tell you what happened right before the reboot, reboots are usually a Kernel Panic meaning something caused a big enough problem that it couldn't be recovered and crashed the core of Androids software "The Kernel".
As others have noted flashing a stock rom ideally via ODIN and then testing your phone may let you know if you had bad software or a hardware issue. Custom roms can have bugs that will cause kernel panic a stock rom should be 100% fine and reboot free

I find mine will sometimes reboot after copying something to the clipboard.
Sent from my GT-N7100 using xda premium

I had reboots on my previous unrooted HTC EVO. The problem was an app. I was able to diagnose the problem by looking at my install/update log. Basically, I uninstalled all apps back to the date I knew it was stable and waited to verify it was stable. Then added back one app only and waited. Repeat. About a week later, I added an app that caused a reboot within hours. I uninstalled it and the phone remained stable.
Here's where I found a chronological listing. If you have multiple devices, it will show all apps for all devices (tablets, vizio, phones,etc)
Google Play> My Android Apps> at the bottom My Orders & Settings.
This gives you a cronilogical listing of app installs and updates.
Mine turned out to be a call recorder app that I had put on the phone 4 weeks previous.

Seems like a Samsung issue:
http://androidforums.com/samsung-ga...-s3-crashing-when-copying-text-clipboard.html
I've got the same problem worth my note 2. At least I know I'm not alone.
Sent from my Galaxy Note 2 using Tapatalk 2

Bad SD cards are also a notorious source for spontaneous reboots. If you have one inserted, it should be easy enough to retract it for a while to test it. ..
Note'd too from my N7100...

I'm also experiencing this issue. I'm using 4.1.1 Brazilian stock ROM here.
Even before flashing CWM (yesterday) I as going through this problem. Most times it happens when the screen is off.
Maybe changing the stock Kernel to a custom one would solve this?

Random reboots after Andorid 7.0 Nougat update

I took the plunge to Android 7.0 Nougat, however I am having some major problems. Initially I had everything stock, and every once in a while my phone would reboot when on WiFi. Sometimes it rebooted within 5 minutes of booting back up, sometimes it would reboot 1 hour after booting back up. There is a whole thread about it here (note: not the bootloop issue occasionally talked about in that thread, although it could be related I guess): https://productforums.google.com/forum/#!topic/nexus/kaMOvuf093Q
I was wondering if anyone else has run into this issue? It definitely seems to be linked to WiFi only. A bunch of users apparently narrowed down a few apps that triggered the reboots more frequently (Napster, for example), but the problem seems deeper than just a rogue app. Safe mode does seem to alleviate the issue, but this is not really an acceptable solutions to me. I tried another kernel (Franco's), but that didn't fix anything. I was wondering if anyone who had this problem had any success fixing it by changing ROMs or kernels? I also read that turning off WiFi scanning may also help--I will report back if this fixes anything.
Any suggestions welcome, thanks!

This could be part of the hardware issue that is happening, it talented to me and I finally have my phone back
Sent from my Nexus 5X using Tapatalk

Which Model of LG 5X?
Do you have H-790 or H-791 Model?
Cheesejam said:
I took the plunge to Android 7.0 Nougat, however I am having some major problems. Initially I had everything stock, and every once in a while my phone would reboot when on WiFi. Sometimes it rebooted within 5 minutes of booting back up, sometimes it would reboot 1 hour after booting back up. There is a whole thread about it here (note: not the bootloop issue occasionally talked about in that thread, although it could be related I guess): https://productforums.google.com/forum/#!topic/nexus/kaMOvuf093Q
I was wondering if anyone else has run into this issue? It definitely seems to be linked to WiFi only. A bunch of users apparently narrowed down a few apps that triggered the reboots more frequently (Napster, for example), but the problem seems deeper than just a rogue app. Safe mode does seem to alleviate the issue, but this is not really an acceptable solutions to me. I tried another kernel (Franco's), but that didn't fix anything. I was wondering if anyone who had this problem had any success fixing it by changing ROMs or kernels? I also read that turning off WiFi scanning may also help--I will report back if this fixes anything.
Any suggestions welcome, thanks!
Click to expand...
Click to collapse

sorry my bad, wrong thread

ashokabs said:
Do you have H-790 or H-791 Model?
Click to expand...
Click to collapse
I have a H-790 Nexus 5x on Verizon.

has been happening to me too -- reboots randomly about once or twice a day. (only realize it since fingerprint scanner does not work and i am forced to key my passcode at first login post reboot).

It seems that the H 790 production series are faulty

Nexus 5x reboot problems
Yes it would appear so. However, I have read one post in Google Forums that speaks of problems with H791. However, it could be related to the wifi problem. There are two problems - one is problem booting initially and finally phone does not boot into the ROM and cannot be recovered. This seems to be related to hardware problem in H-790 series. The other has been isolated to the WiFi scanning which causes a crash.
giannism13 said:
It seems that the H 790 production series are faulty
Click to expand...
Click to collapse

Yeah, I am definitely having a problem with the WiFi crash. Would a custom kernel fix this? A custom ROM would, right? Any ideas for a fix for this?

ashokabs said:
Yes it would appear so. However, I have read one post in Google Forums that speaks of problems with H791. However, it could be related to the wifi problem. There are two problems - one is problem booting initially and finally phone does not boot into the ROM and cannot be recovered. This seems to be related to hardware problem in H-790 series. The other has been isolated to the WiFi scanning which causes a crash.
Click to expand...
Click to collapse
I have read the same too, but he's the only one among the hundrends of h790 users who have the same problem.
Cheesejam said:
Yeah, I am definitely having a problem with the WiFi crash. Would a custom kernel fix this? A custom ROM would, right? Any ideas for a fix for this?
Click to expand...
Click to collapse
You could try too, but I doubt it will fix anything. Its a hardware problem

giannism13 said:
I have read the same too, but he's the only one among the hundrends of h790 users who have the same problem.
You could try too, but I doubt it will fix anything. Its a hardware problem
Click to expand...
Click to collapse
I thought the bootloop issue was hardware related, but not the random reboots issue? Ex: Safe mode fixes the problem for me.

ashokabs said:
There are two problems - one is problem booting initially and finally phone does not boot into the ROM and cannot be recovered. This seems to be related to hardware problem in H-790 series.
Click to expand...
Click to collapse
IMO opinion this is just the eMMC dying problem that people have reportedly sporadically over the past 12mo. That problem has affected both H790 and H791. It likely just became more likely to show up after the 7.0 update because that was a large update, but by no means is a large update going to cause the problem by itself. The core problem is eMMC that was waiting to fail and could have happened just when web browsing but a large update just pushed it over the edge. Some phones you can do many large updates and never see a problem, then boom, one day randomly it just reboots and bootloops, with no amount of flashing or resetting making any difference.

Cheesejam said:
I thought the bootloop issue was hardware related, but not the random reboots issue? Ex: Safe mode fixes the problem for me.
Click to expand...
Click to collapse
If safe mode fixes the problem, then I was wrong. Try to find which app conflicts with the system and uninstall it

giannism13 said:
If safe mode fixes the problem, then I was wrong. Try to find which app conflicts with the system and uninstall it
Click to expand...
Click to collapse
I really wish Google would fix this, this isn't really an acceptable solution to me. :/

I have a h790 nexus 5x and haven't seen this issue, knock on wood. However if it's linked to wifi scanning that was issued in another post you may try disabling wifi scanning to see if the issue is resolved. If not it's definitely the emmc in my opinion
Sent from my Nexus 5X using XDA-Developers mobile app

Cheesejam said:
I really wish Google would fix this, this isn't really an acceptable solution to me. :/
Click to expand...
Click to collapse
If it is indeed not a a hardware problem, then don't wait for Google to fix it overnight. Besides, it may be the case that there is no bug at all, and you flashed a corrupted firmware. Your Best bet right now is to try some custom Roms and kernels and see if it fixes the problem. If you don't want to mess with user made firmware then I would suggest you to reflash the latest stock image form Google. If both of the above fail, the you are forced to roll back to marshmallow

You can try to disable wifi scanner on sleep,.

After the Nougat upgrade, I was having random reboots on my 5X (LG-H791). It always happened when my 5X was sleeping (laying on my working desk or on my bedside table for some time). After the reboot it was working fine again for some hours, so it does not seem to be the bootloop issue. I remember that I had a few rare reboots after upgrading to Nougat 7.0, but after the last 7.1.1 upgrade the reboots occured at least every second day.
Last Friday I had enough of it. I downgraded to the last stock Marshmallow 6.0.1 (MTC20K), and it didn't crash a single time after that.
My wife's 5X is having the same random reboots. The reboots are less frequent (but still occur) when WLAN is turned off. I will downgrade her's too, if my 5X is still still stable after the next weekend.
I wonder if this is a different problem, or if this is just a first symptom of the bootloop issue. If it's a bug in Nougat, then shouldn't much more (if not all) 5X owners experience these random reboots?

Cheesejam said:
I took the plunge to Android 7.0 Nougat, however I am having some major problems. Initially I had everything stock, and every once in a while my phone would reboot when on WiFi. Sometimes it rebooted within 5 minutes of booting back up, sometimes it would reboot 1 hour after booting back up. There is a whole thread about it here (note: not the bootloop issue occasionally talked about in that thread, although it could be related I guess):
I was wondering if anyone else has run into this issue? It definitely seems to be linked to WiFi only. A bunch of users apparently narrowed down a few apps that triggered the reboots more frequently (Napster, for example), but the problem seems deeper than just a rogue app. Safe mode does seem to alleviate the issue, but this is not really an acceptable solutions to me. I tried another kernel (Franco's), but that didn't fix anything. I was wondering if anyone who had this problem had any success fixing it by changing ROMs or kernels? I also read that turning off WiFi scanning may also help--I will report back if this fixes anything.
Any suggestions welcome, thanks!
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hi, i had the exact same problem with my nexus 5x from carphonewarehouse (uk), and when it was given in to repair i was promised money in return, however they ended up refusing to give money and gave a replacement phone instead, the only way to fix this issue is apparently to get a replacement, as it is most likely a hardware issue google haven't accounted for

I've had the random restart issue for a while now. I got a "new" replacement in November for a different issue and have been on 7.0 the whole time (until last week when I got 7.1.1 OTA). I'm going to call today about another replacement. I've just had two restarts in the last hour.